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operations coordinator

Inchcape Shipping Services

<div>
 Who We Are:
 
 
 At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.
 
 
 Role Summary:
 
 
 We have an exciting opportunity for an Operations Coordinator to join our team in Egypt. The purpose of this role is to provide professional support to customers, resolve shipment-related inquiries, and ensure a smooth flow of information between clients and operations. The role holder will also ensure accurate and timely preparation, verification, and release of shipping documentation in compliance with company policies and customer requirements.
 
 
 Contract: Permanent
 
 
 Location: Cairo, Egypt
 
 
 Key Duties and Responsibilities:
 
 
 <ul>
 <li>
 Receiving the shipping instructions from shippers &amp; check space with shipping lines.
 </li>
 <li>
 Provide customer services through handling the documentation process, creating draft BLs to clients as well as final original/seaway bills of lading.
 </li>
 <li>
 Create invoices for shipments loaded on the vessels.
 </li>
 <li>
 Inspect loading operations to make sure that they comply with shipping specifications.
 </li>
 <li>
 Send documents abroad after sailing the vessels.
 </li>
 <li>
 Deliver B/Ls to the customers.
 
 
 </li>
 </ul>
 Who You Are:
 
 
 <ul>
 <li>
 1&ndash;3 years of relevant experience in shipping documentation, logistics, or a similar field.
 </li>
 <li>
 Bachelor&rsquo;s degree or similar.
 </li>
 <li>
 Good knowledge of shipping documentation (e.g., Bills of Lading, customs requirements)
 </li>
 <li>
 Good oral and written communication skills in English.
 </li>
 <li>
 Highly organized with good time-management skills
 </li>
 <li>
 Good problem solving &amp; analytical skills
 </li>
 <li>
 Ability to work under pressure and meet strict deadlines.
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, Outlook).
 </li>
 <li>
 Familiarity with freight forwarding or NVOCC operations (desirable).
 </li>
 <li>
 Experience with shipping software systems (desirable).
 </li>
 <li>
 Professional training or certification in shipping, logistics, or supply chain management (desirable).
 </li>
 <li>
 Familiarity with Incoterms, international shipping procedures, or customs regulations (desirable).
 
 
 </li>
 </ul>
 You Will Receive:
 
 
 A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:
 
 
 <ul>
 <li>
 A place to grow your career - we&rsquo;ll help you set big goals and exceed them.
 </li>
 <li>
 Competitive salary package and performance-based bonus scheme.
 </li>
 <li>
 Premium medical health insurance coverage.
 </li>
 <li>
 Work with talented, committed, and supportive teammates.
 </li>
 <li>
 Value Award celebration events.
 
 
 </li>
 </ul>
 Why Inchcape Shipping Services?
 
 
 We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.
 
 
 Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
 
 
 
 Global Perspective
 
 - we connect the world and see the bigger picture.
 
 
 
 The Power of People
 
 - we rely on the strength of local agent knowledge and relationships.
 
 
 
 Progress
 
 - we adopt new thinking and push for positive change in our industry.
 
 
 Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.
 
 
 #WeAreInchcape
 
 
 Additional Information:
 
 
 Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.
 
 
 
 To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.
 
 
 
</div>

Operations Coordinator

DP World

<div>
 
 
 For DP World Logistic Services Masr
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 <ul>
 <li>
 Proactively manage daily Airfreight forwarding activities of the company, including all air export &amp; import and cross-trade operations, customs clearance, and associated services ..
 </li>
 <li>
 Handling the freight forwarding operations and daily coordination between customers and DPW appointed agents/ airlines and service providers.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Plan and execute the required freight forwarding activities against the customer request.
 </li>
 <li>
 Coordinate, follow up, arrange, document, and fill the shipment documents (invoices, packing list, Air Waybill (AWB) draft, etc.) with Airlines, General Sales Agents (GSAs), and service providers..
 </li>
 <li>
 Coordinate the shipping process between the customer and the service providers (Airline, Air Cargo Terminal, customs broker, trucking company, agents, etc.) to ensure timely and efficient service delivery.
 </li>
 <li>
 Communicate with all stakeholders (customers, Airlines, truckers &amp; service providers etc..) to achieve profitable deals and mutual satisfaction.
 </li>
 <li>
 Ensure timely and accurate data entry into our operations system.
 </li>
 <li>
 Maintain updated reports of shipments tracker and send to customers on a weekly basis.
 </li>
 <li>
 Provide information to customers about the status of their shipments.
 </li>
 <li>
 Follow up the customer complaints to close internally with clear action plan and responsibility.
 </li>
 <li>
 Check and process international Airfreight shipping documents.
 </li>
 <li>
 Support finance and trade teams with accurate documentation for invoicing and compliance.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Skills, and Experience
 
 
 <ul>
 <li>
 Bachelor educational degree (Preferable Logistics field or equivalent)
 </li>
 <li>
 A minimum of 3 years working experience in the field of Logistics &amp; Freight Forwarding Airfreight operations, regulations, and documentation.
 </li>
 <li>
 Must have in-depth knowledge about the Air Cargo market and freight forwarding industry.
 </li>
 <li>
 Strong knowledge of Airfreight specific laws, regulations, and IATA/Dangerous Goods (DGR) requirements.
 </li>
 <li>
 History of working within a target driven environment with a proven track record of meeting / exceeding targets.
 </li>
 <li>
 Demonstrated experience as a Freight Forwarding Coordinator and in Airfreight Customer Service, including managing client inquiries, providing timely rate quotations, and handling track &amp; trace requests.
 </li>
 <li>
 Excellent English Language both written and spoken.
 </li>
 <li>
 V. Good in Microsoft Office Programs: Excel, Power Point, Word, Outlook
 </li>
 <li>
 Excellent communication skills.
 </li>
 </ul>
 
 
</div>

Air Freight Operational and Customer Service

OneHealth

<div>
 
 
 Duties and Responsibilities
 
 
 
 
 Functional
 
 :
 
 <ul>
 <li>
 Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk.
 </li>
 <li>
 Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts.
 </li>
 <li>
 Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies.
 </li>
 <li>
 Maintain accurate and confidential patient records, updating files and documents as needed.
 </li>
 <li>
 Handling approval process while verifying patient information and processing the approval.
 </li>
 <li>
 Ability to perform upselling &amp; cross-selling / promoting services to our existing customer according to their needs.
 </li>
 <li>
 Handle patients queries personally or via email.
 </li>
 <li>
 Handle cash and bank related transactions if assigned and ensure100% accuracy.
 </li>
 <li>
 Record &amp; maintain all patients data. Ensure accurate &amp; timely data entry into the system with zero errors.
 </li>
 <li>
 Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
 </li>
 <li>
 Inform the patients about the available services, products, and promotions.
 </li>
 <li>
 Encourage patients to provide feedback on services provided and their overall experience.
 </li>
 <li>
 Ensure that the entire process is completed within the mandated Turn Around Time.
 </li>
 <li>
 Work closely with healthcare professionals to ensure seamless communication and coordination of patient care
 </li>
 <li>
 Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey.
 </li>
 <li>
 Maintain a professional and courteous manner while protecting confidential patient information.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree from reputable university.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years
 </li>
 <li>
 Experience in medical center, customer service or related experience in a healthcare setting is preferred.
 </li>
 <li>
 Pharmaceutical/ Insurance/ medical/ healthcare background is a plus.
 </li>
 <li>
 Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good in English.
 </li>
 <li>
 Superior written and verbal communication skills.
 </li>
 <li>
 Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations.
 </li>
 <li>
 Excellent communication skills and customer handling skills.
 </li>
 <li>
 Strong problem solving and analytical skills.
 </li>
 <li>
 Flexible team player.
 </li>
 <li>
 Eagerness to learn and be a pillar of support for the larger brand team.
 </li>
 <li>
 Proactive, Energetic, Action Oriented, and detail-driven
 </li>
 <li>
 Time Management.
 </li>
 </ul>
 
 
 
 
 
 Job expectations:
 
 
 <ul>
 <li>
 Customer Care Coordinator will work 48 hours per week.
 </li>
 <li>
 Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues.
 </li>
 <li>
 Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally.
 </li>
 <li>
 Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays.
 </li>
 <li>
 Company operates shift patterns &amp; rosters that are designed around the needs of the business and medical center.
 </li>
 <li>
 Weekends/Off Days are variable/ change on a rotational weekly basis.
 </li>
 <li>
 Customer Care Coordinator could be relocated or assigned to another center/location based on business needs &amp; performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management.
 </li>
 <li>
 Punctuality: Responsible for arriving to work on time.
 </li>
 <li>
 Wearing company required full uniform according to management instructions and internal dress code policy.
 </li>
 <li>
 A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training.
 </li>
 <li>
 Ensure full attendance &amp; completion of training course provided by the company.
 </li>
 </ul>
 
 
 
 
 
 Customer Care Coordinator position at Reception area
 
 
 <ul>
 <li>
 Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business.
 </li>
 <li>
 Customer Care Coordinator are company frontliners and will work at Reception area.
 </li>
 <li>
 Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.
 </li>
 </ul>
</div>

Customer Care Coordinator / Receptionist

Egypt Education Platform

<div>
 Egypt Education Platform is seeking a highly organized and motivated
 
 Operations Specialist
 
 to join our dynamic team. The Operations Specialist will play a key role in supporting the Operations team.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Support the development, implementation, and continuous improvement of operational systems, processes, and best practices
 </li>
 <li>
 Coordinate and monitor daily operational activities to ensure accuracy, efficiency, and compliance with company policies
 </li>
 <li>
 Collaborate with departments (e.g., Sales, Finance, Logistics, Customer Service) to ensure seamless workflow and issue resolution
 </li>
 <li>
 Assist in planning and execution of projects, including scheduling, resource coordination, and reporting
 </li>
 <li>
 Handle vendor relationships and procurement processes where applicable
 </li>
 <li>
 Ensure compliance with internal and external policies, regulations, and standards
 </li>
 <li>
 Troubleshoot operational problems and escalate issues as needed
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Operations Management, or a related field
 </li>
 <li>
 2+ years of experience in an operations, project coordination, or administrative role
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent organizational and time-management abilities
 </li>
 <li>
 Proficient in Microsoft Office Excel
 </li>
 <li>
 Strong communication and interpersonal skills
 
 
 </li>
 </ul>
 To apply, please submit your CV along with a cover letter that highlights your relevant experience and skills.
 
 
 
 Safeguarding Statement:
 
 The safety and welfare of our employees and students are our highest priority, and all appointments are subject to thorough background checks and reference verifications.
</div>

Operations Specialist

Accenture

<div>
 
 Job Title: Recruitment Coordinator &ndash; Analyst
 
 
 
 
 Location:
 
 Cairo, Egypt
 
 
 
 Career Level:
 
 Analyst
 
 
 
 About Accenture
 
 
 
 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries, we offer services that drive innovation to improve the way the world works and lives. Our people deliver on the promise of technology and human ingenuity every day.
 
 
 
 Job Summary
 
 
 
 As a
 
 Recruitment Coordinator (Analyst level)
 
 at Accenture Egypt, you will support the end-to-end recruitment process to ensure a seamless and positive experience for both candidates and hiring teams. You will work closely with recruiters, hiring managers, and HR stakeholders to coordinate interview logistics, manage candidate communications, and maintain accurate recruitment data and reporting.
 
 
 This role is ideal for detail-oriented professionals who thrive in fast-paced, dynamic environments and are passionate about talent acquisition and operational excellence.
 
 
 
 Key Responsibilities
 
 
 
 
 <li>
 Coordinate and schedule interviews between candidates and hiring teams, ensuring timely communication and a positive candidate experience.
 
 </li>
 <li>
 Manage and track candidate status in the Applicant Tracking System (ATS) and ensure data accuracy and compliance.
 
 </li>
 <li>
 Support recruiters in posting job requisitions, screening CVs, and managing candidate pipelines.
 
 </li>
 <li>
 Prepare offer letters and assist with pre-onboarding documentation in collaboration with HR and the hiring teams.
 
 </li>
 <li>
 Maintain recruitment dashboards and reports to track performance metrics and process efficiency.
 
 </li>
 <li>
 Liaise with global and regional recruitment teams to ensure alignment with Accenture&rsquo;s hiring standards and policies.
 
 </li>
 <li>
 Contribute to process improvement initiatives to enhance recruitment operations and candidate experience.
 
 
 
 </li>
 
 Required:
 
 
 
 
 <li>
 Bachelor&rsquo;s degree in Business Administration, Human Resources, or a related field.
 
 </li>
 <li>
 0&ndash;2 years of experience in recruitment coordination, HR operations, or administrative support (preferably within a multinational environment).
 
 </li>
 <li>
 Excellent organizational and time-management skills with the ability to manage multiple priorities.
 
 </li>
 <li>
 Strong communication skills (verbal and written) in English and Arabic.
 
 </li>
 <li>
 Proficiency in MS Office (Excel, Outlook, PowerPoint) and familiarity with Applicant Tracking Systems (e.g., Workday, Taleo).
 
 
 
 </li>
 
 Preferred:
 
 
 
 
 <li>
 Experience supporting high-volume or regional recruitment.
 
 </li>
 <li>
 Familiarity with HR metrics and data reporting.
 
 </li>
 <li>
 Strong attention to detail and ability to work effectively under pressure.
 
 
 
 </li>
</div>

Recruitment Enablement Analyst

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25170396
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 The St. Regis Cairo, 1189 Nile Corniche Downtown, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Human Resources Coordinator
 
 
 
 Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
 
 
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Human Resources Coordinator

Explore 324+ Operations coordinator in Cairo Jobs In Alexandria Egypt this November. Find roles across top companies and apply now to boost your career.

324 operations coordinator jobs IN Cairo Jobs In Alexandria Egypt

Operations Coordinator

Air Freight Operational and Customer Service

Customer Care Coordinator / Receptionist

Operations Specialist

Recruitment Enablement Analyst

Human Resources Coordinator

Human Resources Coordinator