communications manager

customer marketing coordinator Jobs in Istanbul

customer marketing coordinator

head of operations

assistant production manager Jobs in Istanbul

assistant production manager

central operations support executive, external fulfilment Jobs in Istanbul

central operations support executive, external fulfilment

operations coordinator

SM Design

Arditi Collection&reg; (www.arditicollection.com) is a luxury furniture brand specializing in high-end, custom-designed pieces for elite clients across North America. We are seeking a highly organized Operations &amp; Logistics Coordinator to manage our post-sales logistics&mdash;from international container shipments to local last-mile deliveries in the U.S.What You&rsquo;ll Do:<ul><li>Coordinate container shipments from Turkey to the United States, ensuring accurate documentation and timely dispatch.</li><li>Manage customs clearance processes and liaise with freight forwarders and shipping companies.</li><li>Oversee warehouse intake procedures in the U.S. and ensure inventory is properly recorded and stored.</li><li>Plan and monitor last-mile deliveries from our U.S. warehouse to end clients across North America.</li><li>Resolve any post-delivery issues such as product damage, missing items, or installation coordination.</li><li>Communicate with customers regarding delivery timelines, installation updates, or service resolutions.</li><li>Collaborate with the sales and design team to ensure customer satisfaction and seamless delivery experiences.</li><li>Maintain and optimize operational workflows for better efficiency and client experience.</li></ul>What We&rsquo;re Looking For:&#9989; Experience in logistics, international shipping, or supply chain coordination. &#9989; Strong communication skills in English (B2-C1 level minimum &ndash; written and spoken). &#9989; Knowledge of U.S. import processes and documentation requirements. &#9989; Detail-oriented and highly organized, capable of managing multiple shipments and follow-ups simultaneously. &#9989; Familiarity with warehouse processes and last-mile delivery systems in the U.S. &#9989; Proactive approach to problem-solving, especially in time-sensitive or service-critical situations. &#9989; Tech-savvy and comfortable working with project management tools and CRMs. &#9989; Experience in furniture or home goods logistics is a plus. &#9989; Must have a reliable personal computer and internet connection.Job Type: Full-time | Remote from Turkey | Working Hours: Flexible, with overlap to Florida Time ZoneApplication Process: Please apply ONLY through this job listing. Applications via email will not be considered.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Ba&#351;vuru Sorular&#305;:<ul><li>Do you have experience managing international container shipments?</li><li>Have you ever handled export documentation for shipments to the United States?</li><li>Have you been involved in coordinating last-mile deliveries from a U.S. warehouse to end customers?</li><li>How do you typically handle situations involving product damage or customer service issues after delivery?</li><li>What logistics or project management tools are you comfortable using?</li></ul>

Operations & Logistics Coordinator – Luxury Custom Furniture (REMOTE)

Esvita Clinic 

About usJoin Esvita ClinicAs a leading international healthcare institution, we are committed to improving the quality of life of our patients with the latest technologies and medical approaches. As a basic philosophy, we prioritize our patients&rsquo; long-term happiness and satisfaction above everything else.Who are we looking for?We're looking for well-motivated productive Operation coordinator with multiple languages to join our teamMajor Duties and Responsibilities:&ndash; Communicating with sales representatives, translators, and patients to perform all the operations effectively and efficiently.&ndash; Managing patients&rsquo; appointments and progress across the teams to ensure everything is delivered on time.&ndash; Scheduling and managing the operations between the hospital and the office.&ndash; Delegating tasks to the appropriate team members to deliver patient service goals and maintain their comfort.&ndash; Possessing strategic thinking to help endure work pressure and daily faced problems and solve them effectivelyQualifications and Requirements:&ndash; Proficient in Microsoft Office applications and Google Calender&ndash; Ability to multi-task and cope with competing demands under tight deadlines.&ndash; Strong initiative and self-motivation, with a commitment to teamwork.&ndash; Excellent communication and interpersonal skills.&ndash; Able to mentor and lead the team and staff.Working at Esvita ClinicAt Esvita, we believe that culture is created by people and that people are at the center of everything we do. Since day one, there has been a reverse hierarchy here; the culture is built with the equal participation of everyone. That's why we care about ensuring everyone's voice is heard, their participation is guaranteed, and they feel valued and supportedWe offer you:<ul><li>Competitive salary,</li><li>Technical training and providing needed courses,</li><li>flexible working hours</li><li>Bonuses and rewards</li></ul>Location : Florya - IstanbulLanguages :English Russian TurkishJob Types: Full-time, CommissionPay: 35,000.00TRY - 40,000.00TRY per month

Russian Translator

FedEx

<div>Air Network; Road Network; Hub Operations; Storage, Fashion &amp; Solutions; Ground Operations: Ramp/Air Operations (P&amp;P and Audits); Ramp &amp; Gateway Operations; Air Feeder Linehaul; Air Network Support; Operational Support; Road Network; Hub Operations; Operations Support; Air Operations; Cross Border Linehaul; On Road; Handling; Dispatch; Customer Service; In-Station Handling; Dangerous Goods 
Job Purpose
Involves providing day-to-day supervisory and/or coordination support to a team of
operational and/or clerical employees, or contractors. Responsible for day-to-day completion of team tasks as well as delegated first level employee related activities, as defined by local policies.This may include day-to-day performance monitoring/management and development discussions, employee related administration, supporting initial/informal disciplinary action activities and, in the case of contractors, contract management, under the supervision of relevant management. 
Key Responsibilities<ul><li>
Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements.</li><li>
 Provides supervisory support to a team of operational or clerical employees or vendors including allocating tasks and providing direction and support on completion of tasks. Motivates team to achieve high levels of performance. Responsible for ensuring team understanding of objectives, using approved methods to assess performance and providing feedback and development guidance. Provides updates to manager on performance. May support the evaluation of vendor(s) performance against agreed targets. Supports team in completing workload as required.</li><li>
Creates and regularly applies tools to monitor completeness and accuracy of defined department processes and procedures. May handle escalated, complex or high impact customer issues as they arise. Initiates and implements corrective action as required. Performs or coordinates audits and reviews of existing processes or documentation to ensure appropriate standards and rules are applied. Identifies and investigates anomalies, issues or variance to be addressed and notifies management as required.</li><li>
Participates in/leads continuous improvement opportunities within department.</li><li>
Supports manager in planning and scheduling of resources, including rostering, to ensure department priorities are completed. Communicates targets and goals to the team. Provides updated on progress towards goals for management and team.</li><li>
Supports manager in the identification of training needs within team. Designs and delivers training (e.g. on-the-job and classroom) and related materials (e.g. job aids) relating to team processes.</li><li>
Provides a range of support activities including administration and data management, reporting, analysis and deputising for manager when required. Ensuring confidentiality is maintained.</li><li>
Ensures completion of accurate and timely reporting within team. May be involved in the development of information or record management systems or reporting practices.</li><li>
Participates in regional projects within department including research and analysis, highlighting local implementation issues and recommending solutions.</li></ul> 
Qualifications<ul><li>
Min Bachelor degree from relevant departments,</li><li>
Minimum 5 years experience of eam management in a multinational logistics &amp; supply chain environment (team leading of a pick-up delivery or delivery staff is an asset),</li><li>
Organisational awareness (structure and products &amp; services),</li><li>
Good communication capability both with internal and external stakeholders,</li><li>
Preferably have customer- result - quality focus, judgement &amp; decision making skills, negotiation skills, networking skills, team working skills,</li><li>
Advanced level of verbal and written English</li></ul> 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all 
Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. 
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. 
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace. 
Leadership Skills; Team Working Skills; Problem Solving Skills; Planning &amp; Organizing Skills; Accuracy &amp; Attention to Detail 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Operations Supervisor

Token Finansal Teknolojiler

<div>
 
 
 Step into the future of fintech with us!
 
 
 
 
 
 
 We&rsquo;re not just a company; we&rsquo;re a dynamic team of innovators pushing the boundaries of what&rsquo;s possible. We're on the lookout for passionate, forward-thinking Operation Project Assistant -TokenFlex to join us on this exciting journey! Marketing Project works cross-functionally to help businesses start using Token products as and quickly as possible.
 
 
 
 
 
 
 🔍Who We Are
 
 
 
 
 
 
 At Token Financial Technologies, we lead Turkey&rsquo;s fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, &Ouml;dero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology. As part of Ko&ccedil; Holding and partnering with Beko, we&rsquo;re a team of innovators dedicated to driving progress and making a real impact in the financial world. We are looking for Operations Specialist/ Senior Operations Specialist from a banking or e-commerce background to join our Operations and Customer Support Team.
 
 
 
 
 
 
 
 
 
 ✨ What You&rsquo;ll Be Rocking
 
 
 
 
 
 <ul>
 <li>
 Checking customer documents in activation processes and ensuring activations
 </li>
 <li>
 Following up document management and digital archive processes, sending customer documents to digital archive and ensuring control with system reports.
 </li>
 <li>
 Supporting customer insights tracking, analysis and reporting processes.
 </li>
 <li>
 Controlling workflows in courier operations, making month-end transaction reconciliations
 </li>
 <li>
 Assigning customer requests to field teams and reporting
 </li>
 </ul>
 
 
 
 
 
 🎯 The Perfect Fit
 
 
 
 
 
 <ul>
 <li>
 Minimum 1 year of experience working with customer operations or field teams in previous companies
 </li>
 <li>
 Graduated from relevant departments of universities
 </li>
 <li>
 Experienced in using MS Office applications effectively, especially Excel reporting
 </li>
 <li>
 Experienced in using CRM and Operations Management Systems.
 </li>
 <li>
 Able to adapt to intense and dynamic work tempo
 </li>
 <li>
 Strong time management, able to handle multiple tasks at the same time
 </li>
 <li>
 High verbal and written communication skills and prone to teamwork
 </li>
 <li>
 Strong job tracking, able to take responsibility and complete processes on time
 </li>
 </ul>
 
 
 
 
 
 
 
 
 🌐 Connect with us
 
 
 
 
 
 
 Web site: https://www.tokeninc.com/
 
 
 Linkedin:https://www.linkedin.com/company/tokeninc/
 
 
 Instagram: https://www.instagram.com/tokenfintech/
 
 
 YouTube:https://www.youtube.com/channel/UCaOpoQtYzio-s3KgGHuSPLA
 
 
 
</div>

Operation Project Assistant

DHL Express Türkiye

<div>
 
 
 The Job:
 
 
 <ul>
 <li>
 Establishing and executing the procedures necessary to manage the movement of shipments and cargo within, into, and out of the Hub facility and automated sort systems. The post holder plays an integral role in ensuring that the entire end-to-end process meets both internal and external customer requirements and is completed in an organized, efficient, and safe manner.
 </li>
 <li>
 Executing real-time routing changes to the sort plan and communicating changes to all relevant parties during pre-Ops briefings and meetings with the Operations Management.
 </li>
 <li>
 Managing and communicating any changes during the operational window, coordinating between Truck Watch, ULD control, and Operations.
 </li>
 <li>
 Adjusting AutoSort based on information, instructions, and feedback provided by Operations.
 </li>
 <li>
 Liaison with the Operations Management Team to make real-time Autosort adjustments based on dynamic changes during the Sort Operation.
 </li>
 <li>
 Ensuring all incidents causing any impact to Operations are reported, logged, and form a daily handover/shift report resulting in a smooth handover to the following shift-post Ops.
 </li>
 <li>
 Covering the Lead Auto sort User responsibilities during IT Incidents when they are on leave or off shift.
 </li>
 <li>
 Tracking all flow stops for the auto sorter and providing the information to the relevant department and Sort Control Manager.
 </li>
 <li>
 Controlling of ASRS (Automated Storage and Retrieval System) flow and capacity in real-time. Taking the necessary actions in this direction and sharing them with the relevant teams
 </li>
 <li>
 Adhering to customs / import / export procedures.
 </li>
 <li>
 Projecting a high-quality DHL image both internally and externally and providing the highest quality service to our internal / external customers at all times
 </li>
 </ul>
 
 
 
 
 
 The Person:
 
 
 <ul>
 <li>
 Bachelor's degree graduation (such as Engineering, Mathematics, Statistics, etc. is preferable)
 </li>
 <li>
 Fluent in English and Turkish, both verbal and written
 </li>
 <li>
 Minimum 2 years of experience in total working life
 </li>
 <li>
 Analytical thinking ability with strong planning and organizational skills
 </li>
 <li>
 Comfortable in communicating with diverse individuals
 </li>
 <li>
 Good airfreight and Customs knowledge is advantageous
 </li>
 <li>
 Teamwork-oriented with good communication and interpersonal skills
 </li>
 <li>
 Willingness to work under challenging circumstances and environment
 </li>
 <li>
 Having good knowledge of MS Office applications, especially MS Excel and MS Power BI
 </li>
 <li>
 Sound knowledge of the DHL network and Operational activities
 </li>
 <li>
 Able to work within the shift plan;
 </li>
 </ul>
 
 First two weeks of the month: Weekdays from 08:00-17:15
 
 
 Other two weeks: Weekdays from 15:00-22:30 and Saturdays: 09:00-16:00 or 16:00-22:00
 
</div>

Sort Control Specialist

Confidential

<div>
 
 A leading global retailer, is seeking a proactive and detail-oriented Operations Specialist to oversee our order processing workflow and enhance client relations in Istanbul, Turkey office. This role will involve collaborating with various teams to ensure seamless operations and timely delivery while maintaining high standards of quality and communication.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Supervise the end-to-end order processing workflow, ensuring timely and accurate completion from pre-order management to final shipment.
 </li>
 <li>
 Act as the primary point of contact for resolving discrepancies and concerns among clients, commercial teams, and suppliers, ensuring accurate reflection in our systems.
 </li>
 <li>
 Implement effective solutions to address and resolve any issues that arise during the order process.
 </li>
 <li>
 Identify potential shipment risks and delays, proactively communicating these to clients.
 </li>
 <li>
 Provide regular updates to clients regarding order status and any anticipated issues.
 </li>
 <li>
 Develop and nurture strong relationships with international clients to enhance satisfaction and loyalty.
 </li>
 <li>
 Ensure clear and professional communication to meet and exceed client expectations.
 </li>
 <li>
 Collaborate with Quality and Logistics teams to resolve quality and shipping issues, ensuring timely delivery.
 </li>
 <li>
 Monitor and track payments, addressing any discrepancies related to Letters of Credit (L/C) and Telegraphic Transfers (T/T).
 </li>
 <li>
 Ensure the accuracy and timeliness of all payment processes.
 </li>
 <li>
 Escalate complex challenges that require additional support and collaborate with relevant teams for timely resolution.
 </li>
 <li>
 Seek assistance as necessary to close statuses within the given timeframe.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business or a related field (Supply Chain, Textile, Operations).
 </li>
 <li>
 Minimum of two years of professional experience in a relevant role preferred.
 </li>
 <li>
 Fluency in English is a must, knowledge of French and Spanish is preferred.
 </li>
 <li>
 Strong ability to analyze data and generate reports to inform decision-making.
 </li>
 <li>
 Excellent problem-solving skills with a proactive approach to risk management.
 </li>
 <li>
 Outstanding communication and relationship-building skills with multicultural stakeholders.
 </li>
 <li>
 Proven ability to handle multiple tasks simultaneously and perform well under pressure.
 </li>
 <li>
 Skilled in coordinating efforts across multiple teams and stakeholders.
 </li>
 </ul>
 
 
 
 
 Soft Skills:
 
 <ul>
 <li>
 Demonstrates resilience and courage in the face of challenges, taking calculated risks and learning from experiences.
 </li>
 <li>
 Embraces change and adapts quickly to new situations, open to innovative approaches to problem- solving.
 </li>
 <li>
 Collaborates effectively with teams, building strong relationships and fostering cooperation to achieve shared goals.
 </li>
 <li>
 Exhibits a strong customer-centric mindset, proactively addressing customer needs and providing exceptional service.
 </li>
 </ul>
</div>

Operational Specialist

iyzico

<div>
 
 
 iyzico
 
 
 
 
 
 
 iyzico was founded in 2013 to provide online payment services and artificial intelligence-based payment technologies to businesses of various sizes in the world of e-commerce. By making the complex payment processes simple through its easy and secure platform, iyzico had achieved significant successes through supporting thousands of businesses in digitalization and was acquired by the global payment systems giant PayU in 2019. With such a robust structure, iyzico is operating on the principle of democratizing financial services and making them accessible for everyone alongside the services it provides to businesses.
 
 
 Through iyzico Buyer Protection, consumers&rsquo; concerns regarding shopping online are resolved and better experiences are enabled. Control is handed back to the consumers by 24/7 live support through the iyzico mobile app and convenience in cancellation/returns processes. To this date, more than 2 million consumers shopped online under the security provided by iyzico Buyer Protection and this number is increasing daily. Via pay with iyzico, which is a blended payment solution, millions of consumers who do not use banking can safely shop online under the belt of iyzico Buyer Protection.
 
 
 iyzico continues to simplify online shopping for both consumers and sellers by the simple, accessible, and innovative technologies it developed.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Conducting and following up correspondence with official authorities
 </li>
 <li>
 Organizing and tracking the legal documents and agreements archive
 </li>
 <li>
 Document tracking operations in institutions such as courthouses, notaries, and trade registry offices
 </li>
 <li>
 Supporting the daily operations of the Legal Team
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Good command of KEP, UETS, G&Idot;B and other electronic channels
 </li>
 <li>
 Experience in the legal department or law firms for at least 2 years
 </li>
 <li>
 Knowledge of MS Office applications
 </li>
 <li>
 Customer service oriented and a flexible team player with high energy
 </li>
 <li>
 Ability to interact effectively with all levels and departments within the company
 </li>
 <li>
 Excellent communication, presentation, time management, decision-making, organizational, and problem-solving skills
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 
 <ul>
 <li>
 A culture of continuous development: conferences, in-house events, to stay up-to-date on current trends and technology. (Everyone&rsquo;s encouraged to get on the stage and share expertise with teammates and the community)
 </li>
 <li>
 Online Training Platform (Free access to Udemy, Harvard ManageMentor, Getabstract, etc.)
 </li>
 <li>
 Freedom under responsibility is our common mindset
 </li>
 <li>
 Our headquarters is in Altunizade
 </li>
 <li>
 An iyzicoMate is assigned to help you with anything you may need during your onboarding
 </li>
 <li>
 A detailed orientation program designed for you to fully grasp the iyzico culture
 </li>
 <li>
 Meal &amp; Internet Allowance
 </li>
 <li>
 Transportation Allowance
 </li>
 <li>
 A gift voucher to meet tech needs and an ergonomic workspace at home
 </li>
 <li>
 Macbook (and monitor if needed)
 </li>
 <li>
 Employee support program: free psychological counseling, legal advice, financial advice etc.
 </li>
 <li>
 Private health insurance
 </li>
 <li>
 1-day birthday leave
 </li>
 </ul>
</div>

Legal Assistant

Explore 329+ Operations coordinator in Istanbul this September. Find roles across top companies and apply now to boost your career.