operations analyst Jobs in Cairo 12 Months Contract Jobs In Cairo Egypt

operations analyst

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admin director / office manager

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digital operations executive

operations director

MENATEC

<div>
 
 About MENATEC
 
 
 
 MENATEC is a trusted supplier of metallic industrial spare parts to refineries, power plants, and factories across the MENA region and beyond. With 10 years of industry experience and an extensive network in Oil &amp; Gas, Energy, and Water industries, we pride ourselves on dependability, integrity, and personalized service. We partner closely with clients to minimize equipment downtime and maximize operational safety.
 
 
 
 Job Purpose
 
 
 
 The Operations Director will lead and optimize all operational functions at MENATEC to ensure efficiency, profitability, and sustainable growth. This is a hands-on leadership role perfect for an experienced professional who thrives in a dynamic, entrepreneurial environment where every decision has direct impact on company success.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Strategic Operations Leadership
 
 
 
 <ul>
 <li>
 Develop and implement operational strategies that align with MENATEC's business objectives and growth plans
 </li>
 <li>
 Define and optimize operational KPIs to track efficiency and profitability
 </li>
 <li>
 Conduct risk assessments and develop contingency plans to ensure business continuity
 </li>
 <li>
 Drive operational excellence initiatives to support business expansion and market competitiveness
 
 
 
 </li>
 </ul>
 
 2. Daily Operations Management
 
 
 
 <ul>
 <li>
 Oversee day-to-day business operations, ensuring smooth and efficient execution.
 </li>
 <li>
 Optimize processes and workflows to ensure living our company values
 </li>
 <li>
 Ensure compliance with regulations, safety standards, and industry requirements
 </li>
 <li>
 Drive continuous improvement initiatives to reduce costs and enhance operational efficiency
 
 
 
 </li>
 </ul>
 
 3. Cross-Functional Leadership &amp; Team Development
 
 
 
 <ul>
 <li>
 Lead and mentor operational teams while fostering a culture of accountability and excellence
 </li>
 <li>
 Provide operational insights and support for business development and project execution.
 </li>
 <li>
 Resolve operational challenges quickly to maintain service quality and delivery commitments
 
 
 
 </li>
 </ul>
 
 4. Process Optimization &amp; Quality Management
 
 
 
 <ul>
 <li>
 Establish and maintain comprehensive Standard Operating Procedures (SOPs) across all operational functions
 </li>
 <li>
 Lead process improvement initiatives to streamline workflows and eliminate inefficiencies
 </li>
 <li>
 Monitor operational performance data and implement corrective actions where needed
 </li>
 <li>
 Ensure consistent quality standards and customer satisfaction across all operations
 
 
 
 </li>
 </ul>
 
 5. Financial Management &amp; Resource Optimization
 
 
 
 <ul>
 <li>
 Develop and manage operational budgets while identifying cost-reduction opportunities
 </li>
 <li>
 Support financial planning through accurate operational forecasting and reporting
 </li>
 <li>
 Support recruitment and development of key operational personnel as the company grows
 
 
 
 </li>
 </ul>
 
 6. Supplier &amp; Vendor Relations
 
 
 
 Manage supplier relationships, evaluate performance, and negotiate contracts to secure favorable terms.
 
 
 Ensure reliable procurement and logistics operations to meet project and client demands.
 
 
 Oversee import/export processes, shipping, and customs clearance.
 
 
 
 7. Reporting &amp; Performance Analysis
 
 
 
 <ul>
 <li>
 Prepare regular operational reports for executive leadership covering KPIs, challenges, and improvement opportunities
 </li>
 <li>
 Analyze operational data to identify trends and recommend strategic actions
 </li>
 <li>
 Support executive decision-making with accurate, timely operational insights and recommendations
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 Bachelor's degree in Business Administration, Industrial Engineering, Supply Chain Management, or related field
 
 
 Masters degree (MBA or equivalent) is a plus
 
 
 Minimum 810 years of experience in operations, logistics, or supply chain management
 
 
 Minimum 3 years in a senior operational role, preferably within small-to-medium enterprises
 
 
 
 Experience In Trading, Manufacturing, Or Industrial Sectors Strongly Preferred
 
 
 
 Demonstrated success in growing companies or entrepreneurial environments
 
 
 Strong working knowledge of ERP systems and Microsoft Office applications
 
 
 Excellent leadership, communication, and problem-solving abilities
 
 
 Fluent in Arabic and English (both written and spoken).
 
 
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Entrepreneurial mindset: Someone who can think like an owner and take initiative without extensive oversight
 </li>
 <li>
 Hands-on approach: Comfortable rolling up sleeves and working directly on operational challenges
 </li>
 <li>
 Growth orientation: Experience scaling operations in growing companies rather than maintaining established systems
 </li>
 <li>
 Cultural fit: Understanding of international and local business culture and environment
 </li>
 <li>
 Adaptability: Ability to wear multiple hats and adapt to changing business needs
 </li>
 <li>
 Results-driven: Track record of improving operational efficiency and reducing costs
 
 
 
 </li>
 </ul>
 
 Why Join MENATEC?
 
 
 
 Direct impact: Your decisions and improvements will directly influence company success
 
 
 Growth opportunity: Be part of our expansion journey and grow your career alongside the company
 
 
 Entrepreneurial environment: Work with leadership that values innovation and strategic thinking
 
 
 Professional development: Opportunities to expand your skills and take on increasing responsibilities
</div>

Operations Director

EDECS

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 The
 
 Operations Support Director
 
 is responsible for leading and managing EDECS&rsquo;s core operational support functions across all operating sectors &mdash; Marine, Infrastructure &amp; Utilities, and Bridges &mdash; ensuring that company assets, systems, and processes effectively enable project delivery and business performance. The role combines strategic operational leadership with technical and logistical excellence, overseeing scaffolding, equipment, heavy machinery, batch plants, steel workshops, and warehouse management while driving efficiency, compliance, and continuous improvement across all operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1. Strategic &amp; Operational Leadership
 
 
 <ul>
 <li>
 Lead the Operations Support Division in line with EDECS&rsquo;s strategy and values.
 </li>
 <li>
 Develop and implement operations strategies for scaffolding, equipment, workshops, batch plants, and warehouses.
 </li>
 </ul>
 
 
 2. Equipment, Heavy Equipment, Maintenance &amp; Tools
 
 
 <ul>
 <li>
 Optimize equipment utilization and lifecycle decisions for maximum ROI.
 </li>
 <li>
 Ensure timely preventive, corrective, and predictive maintenance.
 </li>
 </ul>
 
 
 3. Batch Plants Management
 
 
 <ul>
 <li>
 Lead batch plant operations ensure quality and compliance.
 </li>
 <li>
 Enhance system controls equipment performance.
 </li>
 </ul>
 
 
 4. Workshops &amp; Steel Fabrication
 
 
 <ul>
 <li>
 Oversee mechanical, electrical, and steel workshops for quality and capacity.
 </li>
 <li>
 Ensure compliance with drawings, schedules, and inspection standards.
 </li>
 </ul>
 
 
 5. Scaffolding Management
 
 
 <ul>
 <li>
 Manage scaffolding planning, erection, inspection and dismantling.
 </li>
 <li>
 Maintain full safety and quality compliance (BS/EN/OSHA).
 </li>
 </ul>
 
 
 6. Project Operations Integration
 
 
 <ul>
 <li>
 Strengthening governance and project management maturity.
 </li>
 <li>
 Enhance coordination between operations, support functions, and sites.
 </li>
 </ul>
 
 
 7. Warehousing &amp; Inventory Management
 
 
 <ul>
 <li>
 Implement ERP-based tracking and asset classification.
 </li>
 <li>
 Build capable teams with clear SOPs and reporting.
 </li>
 </ul>
 
 
 8. Digital Transformation &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Implement IoT and digital tracking for real-time asset visibility.
 </li>
 <li>
 Conduct audits and track KPIs to guide decisions.
 </li>
 </ul>
 
 
 9. Cost Control, Compliance &amp; Governance
 
 
 <ul>
 <li>
 Manage budgets and drive cost optimization.
 </li>
 <li>
 Develop policies and procedures for operational governance and risk management.
 </li>
 </ul>
 
 
 10. Culture, People &amp; Client Focus
 
 
 <ul>
 <li>
 Promote EDECS&rsquo;s values, inclusion within the operations support organization.
 </li>
 <li>
 Foster teamwork, learning, and performance culture.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Mechatronic, Production, Civil, or any equivalence Engineering (required).
 
 
 &bull; Master&rsquo;s degree is (preferred).
 
 
 &bull; Minimum 15 years of experience in construction operations, including 7+ years in senior leadership.
 
 
 &bull; Demonstrated success managing diversified equipment fleets, productive assets and technical workshops supporting multi-sector operations (Marine, Infrastructure, Bridges).
 
 
 &bull; Strong background in equipment, plant, workshop, and logistics management.
 
 
 &bull; Proven leadership in Telematics/ERP/digital systems integration and operational process improvement.
 
 
 &bull; Excellent communication, analytical, and decision-making skills.
 
 
 
 
 
 
 About EDECS:
 
 
 
 
 
 
 EDECS is a leading organization with 30 years of experience in marine constructions, infrastructure, earthworks, and transportation projects in Egypt and Saudi Arabia, employing more than 2,000 employees. The organization provides innovative, sustainable, and cost-effective solutions for a wide range of projects, delivering excellence and meeting the highest standards of quality, safety, and sustainability.
 
 
 
 
 
 The organization has a strong presence in logistics projects, including high-speed and light-speed railways, railway stations, and commercial and administrative buildings. The organization also has extensive experience in earthworks, water irrigation, and yacht marinas. EDECS is a trusted partner for employers seeking to make a positive impact on the communities they serve.
 
 
 
</div>

Operations Support Director

Abou Ghaly Motors

<div>
 
 
 Job Purpose
 
 
 
 The Director plays a pivotal strategic role in shaping and executing the vision of the Parts Division across Magneti Marelli business unit. This role focuses on driving operational excellence, digital transformation, and commercial growth while ensuring the highest standards of availability, profitability, and customer satisfaction. The Director will lead a cross-functional team to deliver sustainable performance and strengthen the organization&rsquo;s position as a market leader in after-sales operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Strategic Leadership
 
 
 <ul>
 <li>
 Develop and execute the overall Parts and Logistics strategy aligned with corporate goals and OEM requirements.
 </li>
 <li>
 Define and manage the annual business plan, budget, and performance KPIs to ensure profitability and growth.
 </li>
 <li>
 Identify new business opportunities within after-sales, B2B distribution, and parts commercialization.
 </li>
 </ul>
 
 
 2. Operations &amp; Supply Chain Excellence
 
 
 <ul>
 <li>
 Oversee the full parts supply chain cycle &mdash; forecasting, sourcing, warehousing, and distribution.
 </li>
 <li>
 Implement operational excellence frameworks to enhance productivity, accuracy, and customer experience.
 </li>
 <li>
 Ensure compliance with OEM standards, health, and safety regulations across all logistics operations.
 </li>
 </ul>
 
 
 3. Digital Transformation &amp; Process Improvement
 
 
 <ul>
 <li>
 Lead automation and system integration initiatives to enhance data visibility and decision-making.
 </li>
 <li>
 Implement ERP (SAP) and BI tools to optimize inventory, forecasting, and reporting accuracy.
 </li>
 <li>
 Drive continuous improvement projects focused on efficiency, quality, and cost control.
 </li>
 </ul>
 
 
 4. Commercial &amp; Financial Performance
 
 
 <ul>
 <li>
 Own P&amp;L for the Parts Division and ensure revenue and gross margin targets are consistently achieved.
 </li>
 <li>
 Develop pricing, discount, and incentive strategies to maintain competitive advantage.
 </li>
 <li>
 Oversee supplier negotiations, rebates, and partnership agreements to optimize financial performance.
 </li>
 </ul>
 
 
 5. Leadership &amp; People Development
 
 
 <ul>
 <li>
 Lead, coach, and develop a high-performing team across functions and locations.
 </li>
 <li>
 Promote a culture of accountability, innovation, and customer focus.
 </li>
 <li>
 Build strong succession and capability development plans across the division.
 </li>
 </ul>
 
 
 6. Stakeholder &amp; OEM Relationship Management
 
 
 <ul>
 <li>
 Act as the main liaison with OEMs and ensure compliance with their standards and programs.
 </li>
 <li>
 Represent the Parts Division in executive management meetings and strategic reviews.
 </li>
 <li>
 Maintain alignment with Group Sales, Service, and Finance to ensure integrated after-sales performance.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain, or Engineering (MBA preferred).
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 15 years of progressive experience in automotive parts or logistics operations.
 </li>
 <li>
 At least 5 years in a senior leadership or director-level role.
 </li>
 <li>
 Proven success managing multi-site or multi-brand operations.
 </li>
 <li>
 Strong background in strategy, transformation, and commercial management.
 </li>
 <li>
 Experience with leading automotive brands (preferred).
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong strategic planning and business acumen.
 </li>
 <li>
 Excellent leadership and communication skills.
 </li>
 <li>
 Deep understanding of supply chain, procurement, and parts pricing dynamics.
 </li>
 <li>
 High proficiency in SAP or similar ERP systems and BI analytics tools.
 </li>
 <li>
 Change-management mindset with the ability to lead transformation and innovation.
 </li>
 </ul>
 
 
</div>

Magnetti Marelli Director

UN Women

<div>
 
 Job Description
 
 
 
 
 Background:
 
 
 
 UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.
 
 
 In support of the Arab Republic of Egypt&rsquo;s Vision 2030 and the National Strategy for the Empowerment of Egyptian Women (NSEEW), the work of the UN Women Egypt Country Office (CO) is grounded in the Convention on the Elimination of All Forms of Discrimination against Women (CEDAW), the Sustainable Development Goals (SDGs) and the Beijing Platform for Action (BPFA).
 
 
 Under the UN Sustainable Development Cooperation Framework in Egypt (UNSDCF 2023-2027) and the Entity&rsquo;s portfolio therein, UN Women implements its triple mandate of supporting normative standard-setting to advance gender equality and women's empowerment, implementing national and grassroots programmes grounded in international norms and best practices in partnership with national stakeholders, and strengthening UN system coordination. Over three decades of work in the country has resulted in UN Women Egypt CO consolidating its expertise, partnerships, and investments around three main areas of work: women's leadership and system-wide support to advancing gender equality; women's economic empowerment; and eliminating all forms of violence against women and girls, including harmful practices.
 
 
 Reporting to the Country Representative the Operations Manager in the Egypt CO serves as a member of the senior management team, with oversight responsibilities for all aspects of Egypt CO operations, this includes strategic financial and human resources management, efficient procurement and logistical services, security management, ICT and common services consistent with UN Women rules and regulations. The Operations Manager additionally serves as a key advisor to the Country Representative on matters of organizational integrity with the aim of ensuring: (i) compliance with UN Women policies and regulations; (ii) effective systems to support programme delivery and growth; (iii) accountability to organizational values and principles; and (iv) an enabling workplace environment in which staff potential is maximized.
 
 
 The Operations Manager leads and guides the Egypt CO Operations Team and fosters collaboration within the team, with programme staff and with other UN Agencies and a client-oriented approach. The Operations Manager works in close collaboration with programme teams in the office, providing close guidance to programme staff who perform adjunct operations functions, ensuring that such staff are knowledgeable of rules and procedures governing programme finances, donor reporting, and personnel. She/he also works in collaboration with operations staff in other UN Agencies, UN Women Regional Office and HQ staff and Government officials to successfully deliver operations services.
 
 
 
 Key Functions and Accountabilities:
 
 
 
 
 1- Manage the operations in the Egypt Country Office
 
 
 
 <ul>
 <li>
 Serve as a member of the Senior Management team and provide advice and support to the Country Representative on operational issues;
 </li>
 <li>
 Develop the annual workplan for the Operations Team and oversee its implementation and monitoring;
 </li>
 <li>
 Participate in review meetings and assess the managerial and operational capacities of implementing partners in collaboration with the programme and technical team;
 </li>
 <li>
 Manage business process mapping and establish internal standard operating procedures in all areas of the Operations Team&rsquo;s functions;
 </li>
 <li>
 Manage the implementation of corporate, budget, financial, procurement, and HR policies and systems and ensure adequate training of staff and project personnel on these issues;
 </li>
 <li>
 Ensure a continuous and up-to-date flow of information between the CO and RO and HQ;
 </li>
 <li>
 Oversee all operations activities, including finance, human resources, procurement, transport, IT, security, administration and ensure they follow UN Women rules, regulations, policies and procedures;
 </li>
 <li>
 Manage staff in Operations Team: Finalize performance plans and evaluation standards; conduct performance assessments, provide feedback and coaching.
 
 
 
 </li>
 </ul>
 
 2- Oversee planning, expenditure tracking and auditing of financial resources
 
 
 
 <ul>
 <li>
 Ensure strategic and efficient management of office and programme financial resources;
 </li>
 <li>
 Exercise proper financial controls;
 </li>
 <li>
 Report locally and to HQ on established structures; seek advice from RO when deviations may be necessary;
 </li>
 <li>
 Review and take corrective action as appropriate on audit findings;
 </li>
 <li>
 Perform Level 2 Committing Officer role in Quantum for voucher and Purchase Order (PO) approvals;
 </li>
 <li>
 Ensure the CO &lsquo;s compliance with Internal Control Framework, Delegation of Authority and segregation of duties and responsibilities.
 
 
 
 </li>
 </ul>
 
 3- Oversee/Provide Human Resources services to the Egypt Country Office
 
 
 
 <ul>
 <li>
 Oversee recruitment processes; liaise with the RO/HQ and service providers as necessary;
 </li>
 <li>
 Oversee contracts; advise on appropriate contract modalities.
 
 
 
 </li>
 </ul>
 
 4- Oversee procurement processes
 
 
 
 <ul>
 <li>
 Manage the provision of goods and services for the CO and projects following established corporate procedures regarding sub-contract review and awarding of contracts, evaluate for cost effectiveness and manage the negotiations in connection with eventual agreements;
 </li>
 <li>
 Manage the preparation of procurement plans in the CO;
 </li>
 <li>
 Participate/chair in local Procurement Review Committees (PRC);
 </li>
 <li>
 Manage CO assets and liabilities and ensure proper inventory control.
 
 
 
 </li>
 </ul>
 
 5- Oversee information and communications technology (ICT) management
 
 
 
 <ul>
 <li>
 Oversee the implementation of ICT systems;
 </li>
 <li>
 Ensure staff have access to Quantum functionality for improved business results and improved client services;
 </li>
 <li>
 Mange maintenance of a secure, reliable infrastructure environment for ICT and adequate planning for disasters and recoveries.
 
 
 
 </li>
 </ul>
 
 6- Serve as the focal point for security issues and ensure safety and security of staff
 
 
 
 <ul>
 <li>
 Brief supervisor and UN Women personnel on security and safety matters and disseminate relevant information as advised by UNDSS, brief UN Women visitors on security;
 </li>
 <li>
 Ensure full security and safety compliance with the UN and UN Women regulations and processes;
 </li>
 <li>
 Liaise and work closely with Country Security Specialist, Regional Security Specialists and Global Security Advisor;
 </li>
 <li>
 In absence of Country Security Specialist, manage day-to-day security related matters; update personnel and dependents lists; provide reports;
 </li>
 <li>
 Ensure that personnel request appropriate security clearance for travel;
 </li>
 <li>
 Develop and maintain Business Continuity Plan.
 
 
 
 </li>
 </ul>
 
 7- Participate in inter-agency activities
 
 
 
 <ul>
 <li>
 Represent UN Women in inter-agency meetings and working groups on operations issues to ensure UN Women&rsquo;s interests are reflected in common system activities related to common services and premises, cost recovery and cost sharing arrangements, privileges and immunities, entitlements and salary surveys, security etc;
 </li>
 <li>
 Liaise with UNDP and other UN agencies on operational issues, activities, and collaboration.
 
 
 
 </li>
 </ul>
 
 8- Contribute to knowledge sharing between the Country Office and RO
 
 
 
 <ul>
 <li>
 Ensure knowledge is shared and adequately applied between the COs and RO in the region.
 
 
 
 </li>
 </ul>
 
 9- The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization
 
 
 
 
 Supervisory/Managerial Responsibilities:
 
 
 
 The incumbent leads a team of 10 personnel.
 
 
 
 Competencies :
 
 
 
 
 Core Values:
 
 
 
 <ul>
 <li>
 Integrity;
 </li>
 <li>
 Professionalism;
 </li>
 <li>
 Respect for Diversity.
 
 
 
 </li>
 </ul>
 
 Core Competencies:
 
 
 
 <ul>
 <li>
 Awareness and Sensitivity Regarding Gender Issues;
 </li>
 <li>
 Accountability;
 </li>
 <li>
 Creative Problem Solving;
 </li>
 <li>
 Effective Communication;
 </li>
 <li>
 Inclusive Collaboration;
 </li>
 <li>
 Stakeholder Engagement;
 </li>
 <li>
 Leading by Example.
 
 
 
 </li>
 </ul>
 Please visit this link for more information on UN Women&rsquo;s Values and Competencies Framework:
 
 
 
 Functional Competencies:
 
 
 
 <ul>
 <li>
 Strong knowledge of operation, finance, procurement, human resources, ICT, and security systems and processes, particularly in the UN system is an asset;
 </li>
 <li>
 Ability to provide advice and support;
 </li>
 <li>
 Ability to lead formulation and monitoring of management projects;
 </li>
 <li>
 Ability to handle confidential information;
 </li>
 <li>
 Good negotiating skills;
 </li>
 <li>
 Strong IT skills.
 
 
 
 </li>
 </ul>
 
 Recruitment Qualifications:
 
 
 
 
 Education and Certification:
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree or equivalent in Business Administration, Public Administration, Finance, HR, or related field is required.
 </li>
 <li>
 A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
 
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 At least 5 years of progressively responsible experience at the national or international level, in office management, operations or finance, required.
 </li>
 <li>
 Experience in leading a team is required.
 </li>
 <li>
 Experience in working in a computer environment using multiple office software packages, experience in handling of web-based management systems and ERP systems, preferably Oracle Cloud is required.
 </li>
 <li>
 Experience of accrual accounting, IPSAS or IFRS is highly desirable.
 </li>
 <li>
 Professional background in programming/ projects management is desirable.
 </li>
 <li>
 Experience in the UN system is desirable.
 
 
 
 </li>
 </ul>
 
 Languages:
 
 
 
 <ul>
 <li>
 Fluency in English and Arabic is required.
 </li>
 <li>
 Knowledge of another official UN language is desirable (French).
 
 
 
 </li>
 </ul>
 
 Statements:
 
 
 
 In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
 
 
 
 Diversity and inclusion:
 
 
 
 At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
 
 
 If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
 
 
 UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women&rsquo;s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)
 
 
 
 Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process
 
 .
</div>

Operations Manager, FTA NOC (Local Post for Nationals of Egypt)

KABO

<div>
 
 
 Company Description
 
 
 
 
 
 
 Established in 1940, El-Nasr Clothing &amp; Textiles Co. (KABO) is a pioneer in the textiles and garments field in Egypt. KABO is a recognized manufacturer and exporter of high-quality knitted underwear, lounge-wear, and apparel for men, women, and children.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 - Position Title: Retail Stores Manager
 
 
 - Reporting: Reports directly to the Retail Director (continuous line), with dotted-line collaboration with HR, Finance,
 
 
 Supply Chain, Marketing, and Training. Leads all retail operations, ensuring strategic growth and operational
 
 
 discipline.
 
 
 - Purpose of Role: To provide strategic oversight of all JIL Egypt retail operations, ensuring profitable expansion,
 
 
 brand consistency, and customer satisfaction. The Retail Director serves as the executive bridge between
 
 
 corporate leadership and retail execution, embedding SOP compliance, training strategy, and performance accountability.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 - Lead national retail expansion strategy.
 
 
 - Own the retail P&amp;L, delivering profitability and ROI targets.
 
 
 - Manage and mentor Area Managers, ensuring consistent execution across clusters.
 
 
 - Collaborate with HQ functions (HR, Finance, Supply Chain, and Marketing) to integrate retail operations.
 
 
 - Ensure VM and storytelling are implemented across all stores.
 
 
 - Drive customer-first culture, with NPS benchmarks consistently achieved.
 
 
 - Oversee recruitment, retention, and succession planning across the retail function.
 
 
 - Present retail performance to the CEO and Board.
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 
 - Minimum 12 years&rsquo; retail experience, with at least 5 years in senior leadership.
 
 
 - Proven record in multi-store retail management and P&amp;L ownership.
 
 
 - Strong strategic vision with operational execution capability.
 
 
 - Advanced financial and analytical acumen.
 
 
 - Exceptional leadership, communication, and stakeholder management skills.
 
 
 - Based in Cairo with full travel flexibility across Egypt to support store operations and new openings.
 
</div>

Retail Stores Manager

TTEC

<div>
 Sales Operations Manager, Cairo, Egypt
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. We are looking to hire an experienced outbound Sales Operations Manager working in our Cairo site. You&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 Reporting to the Senior Sales Manager, you will be responsible for leading a team of sales team leaders and sales agents and developing and implementing successful sales strategies.
 
 
 
 What You&rsquo;ll Do As a Leader
 
 
 
 <ul>
 <li>
 Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
 </li>
 <li>
 Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
 </li>
 <li>
 Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.
 </li>
 <li>
 Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
 </li>
 <li>
 Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
 </li>
 <li>
 Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.
 </li>
 <li>
 Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
 </li>
 <li>
 Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do As Sales Manager
 
 
 
 <ul>
 <li>
 Manage Sales pipeline and regular forecasting to meet assigned goals.
 </li>
 <li>
 Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
 </li>
 <li>
 Develop and continuously improve lead qualification using established criteria and standards.
 </li>
 <li>
 Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
 </li>
 <li>
 Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
 </li>
 <li>
 Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
 
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Native or fluent in spoken and written English
 </li>
 <li>
 Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 Success with managing a BPO brick and mortar team.
 </li>
 <li>
 Demonstrated ability to be a quick learner.
 </li>
 <li>
 Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
 </li>
 <li>
 Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
 </li>
 <li>
 Willingness to work across shifts for international clients
 </li>
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 Advanced knowledge of Sales Operations, Technology used in Digital sales
 </li>
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 Strong leadership driving Sales, Customer Success and Subscription management.
 </li>
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 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
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 Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
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 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
</div>

Sales Operations Manager

Thndr

<div>
 
 About The Role
 
 
 
 We&rsquo;re looking for a dynamic People Operations Lead to elevate our People Operations department. This individual will report to our People &amp; Culture Consultant and they will be spearheading people operations as a function.
 
 
 
 
 What You'll Do
 
 
 
 
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 1. Payroll Operations Supervision:
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 Oversee and ensure the accurate collection and verification of payroll-related information across Egypt.
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 Supervise the end-to-end payroll process, ensuring timely and precise execution while identifying opportunities for process improvements and automation.
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 Address payroll-related inquiries from employees and managers, ensuring compliance with local labor laws and continuously enhancing efficiency and accuracy in payroll operations.
 </li>
 </ul>
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 2. Onboarding and Offboarding:
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 Take ownership of the end-to-end onboarding process for new hires, including designing, documenting, and continuously improving the onboarding framework to enhance employee experience and operational efficiency.
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 Develop and manage the offboarding process, ensuring smooth transitions while maintaining compliance with internal policies and external regulations, and proactively identifying areas for process optimization and automation
 </li>
 </ul>
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 3. Insurance and Compliance:
 </li>
 <ul>
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 Liaise with the insurance office to handle Forms 1, 2, and 6 appropriately.
 </li>
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 Ensure all processes are compliant with Egypt's labor law and other relevant legal requirements.
 </li>
 </ul>
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 4. Process Improvement:
 </li>
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 Enhance existing People Operations processes in Egypt.
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 Develop and implement strategies to elevate the People Operations function to the next level.
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 5. Employee Support:
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 Provide support and guidance to employees and managers regarding People Operations policies and procedures.
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 </ul>
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 6. Legal and Regulatory Compliance:
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 Ensure thorough understanding and application of Egypt's labor law in all relevant People Operations processes
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 Work closely with our Legal department to ensure compliance with people and culture regulations across all our operational countries.
 </li>
 </ul>
 </ul>
 
 
 What You'll Need
 
 
 
 
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 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field, with 10+ years of experience in People Operations, HR, or a similar role.
 </li>
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 Proven expertise in payroll, benefits administration, and onboarding/offboarding processes, especially in Egypt, with a strong understanding of regional labor laws.
 </li>
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 Skilled in managing employee relations, resolving workplace issues, and fostering a supportive work environment.
 </li>
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 Exceptional leadership, team management, and communication skills, with a conscientious approach to follow-through and embedding these behaviors within the team.
 </li>
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 Analytical and problem-solving abilities, with a keen attention to detail and organizational skills.
 </li>
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 High agency and adaptability, thriving in fast-paced, dynamic startup environments.
 
 
 </li>
 </ul>
 
 
 Who Are We?
 
 
 
 
 
 Thndr
 
 was founded with the dream to democratize access to investing through smart tech and human design, which is just a fancy way of saying giving anyone with a smartphone easy access to preserve and grow their wealth. At the same time, we&rsquo;re promoting local investment products to propel the economies that we serve
 
 
 History has shown that investing is the single greatest way to build long term wealth - but before
 
 Thndr
 
 , only a very small percentage of people had access to investing due to:
 
 
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 High barriers to entry - In the form of minimum account balances, brick and mortar onboarding and low financial literacy.
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 Irrelevant experience - Catered towards traders and financial experts, therefore alienating the majority of the population.
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 Fragmented offering - Investment products are not gathered in a single outlet.
 
 
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 </ul>
 On our short journey we&rsquo;ve validated that there is a need for our solution, as illustrated by these key figures:
 
 
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 3 million app downloads
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 $8.8bn in annualized traded value
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 #1 platform in terms of traded value
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 84% of our users are investing for the first time
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 65% of our users come from outside of capital cities and have previously had limited access to financial institutions
 
 
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 </ul>
 Building on our success with
 
 Thndr
 
 , we are continuing to change culture and break down barriers by launching
 
 Rumble
 
 , the first-of-its-kind subscription-based investment recommendations platform.
 
 
 
 Rumble
 
 was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry&rsquo;s top experts.
 
 
 You can consider
 
 Rumble
 
 your new financial advisor. Going beyond traditional investment advice, offering long- and short-term investment recommendations and financial content through engaging articles and videos that can guide users on their financial journey and maximize their returns.
 
 
 We&rsquo;re proud of how far we&rsquo;ve come and the size of our impact in just a few years - but we&rsquo;re just getting started and are excited for what&rsquo;s to come.
 
 
 It&rsquo;ll take a lot of passion, bold risks, and hard work to fulfill our mission of democratizing investing in MENA and giving everyone an equal opportunity to generate and grow their wealth.
 
 
 At Thndr, we&rsquo;re looking for people invigorated by our mission, not just those who simply check off all the boxes. We&rsquo;re looking for people that are hungry to become agents of change and that understand the huge responsibility associated with dealing with people&rsquo;s money.
 
 
 Join us if you&rsquo;re ready to be one of the first to build the premier trading platform in the MENA region. Apply now and help shape the future of trading!
 
 
</div>

People Operations Lead

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