project manager

operations manager - türkiye and central asia Jobs in Ankara

operations manager - türkiye and central asia

people and operations manager Jobs in Ankara

people and operations manager

operations manager

HyperMonk

<div>
 
 We are looking for a passionate People &amp; Operations Manager to join Hypermonk Games!
 
 
 In this role, you will build and scale our culture, support our teams, and ensure smooth day-to-day operations that enhance employee experience and engagement.
 
 
 
 
 
 
 What you&rsquo;ll be doing:
 
 
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 Design and improve recruitment processes, from job postings to onboarding, ensuring a smooth and engaging candidate journey
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 Design and coordinate onboarding and training programs to accelerate employee development
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 Coordinate office operations, vendor relationships, and internal communication processes (including procurement needs and office supplies)
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 Collaborate with the finance team when needed (e.g., payroll inputs, benefit administration), while focusing primarily on HR and operations initiatives
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 Lead initiatives to strengthen employee engagement, motivation, and retention
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 Design and run surveys to measure employee satisfaction and evaluate performance cycles
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 Support the creation and implementation of People &amp; Culture policies and best practices
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 Monitor HR metrics (turnover, engagement, training participation) and prepare regular reports to track progress
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 Organize cultural and well-being events that foster a positive workplace environment
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 Act as a trusted partner to employees, supporting them with day-to-day People &amp; Culture matters
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 </ul>
 
 
 
 
 
 Qualifications and Skills:
 
 
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 Bachelor&rsquo;s degree in Human Resources, Business, Psychology, or a related field
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 1+ years of experience in People &amp; Culture / HR &amp; Operations roles, preferably in fast-growing tech, gaming, or digital industries
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 Strong communication and interpersonal skills, with fluency in English (written and spoken)
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 Hands-on experience in recruitment, onboarding, and employee engagement processes
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 Ability to manage multiple tasks in a fast-paced and dynamic environment
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 Problem-solving mindset, result-oriented, and eager to take ownership
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</div>

People and Operations Manager

GE HealthCare

<div>
 
 Job Description Summary
 
 
 
 The Order Operations Manager, Turkiye and Iran is responsible for leading and executing the HCS order operations process through partnering with operation and commercial leaders on strategy, prioritization and execution. This team manager is responsible for all aspects of the Customer Order Fulfillment and owns backlog management &amp; execution. The role is critical for building and executing on Revenue, Inventory, Base Cost and Billing estimate and will influence key stakeholders across Turkey and Iran and Zone to drive change and build world class order management capability.
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities/essential functions include:
 
 
 
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 Lead team of professionals that drive predictable, effective, and compliant order management while providing outstanding customer service levels.
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 Ensure communication with customer (Internal or External), commercial and functional teams regarding equipment delivery timing and details.
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 Ensure rigor to convert unbilled revenue to billed, drive cycle time reduction &amp; ensuring clarity to finance team.
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 Develop high performing order management teams including measurement of performance against organizational objectives for quality, responsiveness, and compliance.
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 Responsible for Order Management excellence &amp; On Time Delivery with continuous alignment to business goals.
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 Excellent partnership with other operating teams, COE&rsquo;s and Shared Services, partnering to drive Order Operations excellence and improved customer experience.
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 Critical business partner to the Turkiye and Iran leadership team by reaching the required business outcomes, including, Sales Estimation accuracy and predictability, backlog execution efficiency, predictability of cycle times, inventory management.
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 Manage operating costs in order to ensure optimal capability, capacity, scalability and backlog operational controls are in place to fulfill commitments.
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 Drive continuous improvement on all related processes, documents and tools, to ensure ongoing standardization and simplification of order management practices
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 Building &amp; strengthening communication &amp; collaboration with ISC and Zone &amp; Turkiye and Iran Teams &ndash; Driving a highly collaborative culture, which encourages effective partnership across functional and geographic boundaries to deliver on business imperatives
 
 
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 Qualifications
 
 
 
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 Degree in Logistics, Materials, Engineering, or Supply Chain Management and 8 years of operations management experience.
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 Minimum 3 years of leadership experience and proven ability to lead and inspire a team, maintain high morale, employee involvement &amp; teamwork. Experience in building and Executing a Financial Estimate (i.e. Revenue, Budget, Cost etc.)
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 Experience in large scale operational process improvement initiative and driving adoptions to standards and framework.
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 Demonstrated ability to develop and lead sustainable process changes and adapt to business and functional changes.
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 Rigorous and strong execution capabilities in an operational environment. Ability to effectively manage time &amp; KPIs, prioritize work &amp; delegate.
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 Building &amp; strengthening communication &amp; collaboration with ISC and Zone Teams &ndash; Driving a highly collaborative culture, which encourages effective partnership across functional and geographic boundaries to deliver on business imperatives.
 
 
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 Inclusion and Diversity
 
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 
 Behaviors
 
 
 
 We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership &ndash; always with unyielding integrity.
 
 
 
 Total Rewards
 
 
 
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
 
 
</div>

Order Operations Manager, Turkiye and Iran

Toll Group

Company DescriptionAbout TollAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any supply chain challenge &ndash; big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries. We are proudly part of Japan Post. &ndash; www.tollgroup.comToll manages and delivers case management and a range of associated services on behalf of the Australian Department of Home Affairs to support Refugee and Humanitarian Visa clients with the medical assessment process and subsequent travel to Australia.Job DescriptionThe RoleWe are looking for an Operations Manager based in Ankara, who will own and lead core operational functions including, regional service delivery elements, operational escalations, KPI performance and service recovery processes.Toll is proud to work on behalf of the Australian Department of Home Affairs to deliver services in support of Refugees and Humanitarian visa clients. These services support the medical assessments and subsequent travel to Australia. As an Operations Manager, you will lead a team of logistics staff who operate in the field, including those who are airport based to ensure that services are delivered effectively and appropriately.As a senior member of the regional team, you will directly support the Regional Manager with overall Assisted Passage Program deliverables and be a recognised 2IC supporting your region.About YouTo be successful in this role you will likely have:&middot; Comprehensive awareness of Refugee &amp; Humanitarian resettlement operations and/or the delivery of services to refugees in long term host country environments.&middot; Experience with leading case management &amp;; service delivery teams in large organisations in cross border environments.&middot; Experience with identifying and resolving service delivery issues or failures.&middot; Broad experience working within global organisations (commercial or non-profit) including the management of client deliverables.&middot; Practical experience of leading operational teams in the delivery of support services to refugees.&middot; Practical experience of managing risks and implementing strategies to mitigate those risks.&middot; Previous experience in delivering services within a Child Safeguarding Framework.&middot; Current or previous experience at leading, motivating and managing diverse teams across multiple locations.Additional information:Be connectedWith a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry's future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great &ndash; it's what makes our possibilities endless.Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn, then we encourage you to apply anyway. We know that some people hesitate to apply to jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive, and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us &ndash; you may be just the right candidate for this or other roles we have coming up.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.tollgroup.com/careersYou must be entitled to work in T&uuml;rkiye and be prepared to undertake pre-employment checks including a criminal history check and medical.Job Type: Full-timeBa&#351;vuru Sorular&#305;:<ul><li>Do you have current full legal working rights in T&uuml;rkiye?</li></ul>Dil:<ul><li>English and Turkish (Zorunlu)</li></ul>

Operations Manager - Türkiye and Central Asia

Amazon

<div>
 
 Description
 
 
 
 Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our External Fulfilment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?
 
 
 Join the External Fulfilment team as a City Manager. As a City Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up &amp; monitor operations.
 
 
 Key job responsibilities
 
 
 Key job responsibilities
 
 
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 Monitor operations of the assigned sites and suggest &amp; deploy improvements
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 Identify useful data accumulated from multiple sources and take necessary actions
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 Foresee implications based on current data and trends
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 Be organized and prompt in notifying the situation, problem solve and take prevention actions.
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 Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
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 Train &amp; direct associates for action and conformance of norms &amp; practices.
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 Audit the sites for various operational conformances, restrictions and norms.
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 Conduct audits on based on SOPs, analyze data and propose features focusing on improving the Vendor experience.
 
 
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 Basic Qualifications
 
 
 
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 Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
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 Advanced proficiency in Turkish in both written and verbal communication
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 Good knowledge of English (B1 or equivalent) to communicate with other employees in oral and written form, use of English software, etc.
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 Relevant experience working with data analytics and using these metrics to identify problems
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 Valid driving license
 
 
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 Preferred Qualifications
 
 
 
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 Experience of stakeholder management including building and maintaining professional relationships and communications
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 Experience in an operational environment, such as logistics, retail, hospitality, or customer service
 
 
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 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Amazon Turkey Perakende Hizmetleri Limited Sirketi
 
 
 Job ID: A3053353
</div>

City Manager

WOW24-7

Location: 100% Remote Department: Sales &amp; Customer ServiceAbout the Project: We promote individuality in learning. Every student is unique, and we tailor our tutoring to each person&rsquo;s learning pace, abilities, and needs. Our goal is to support students in achieving lasting success through personalized methods, addressing specific challenges, and enhancing language skills.Role Overview: As a Team Leader, you will manage and coach a small team of agents across sales and customer service, ensuring excellent performance, adherence to quality standards, and smooth operations. You will act as the main point of contact for the client and help your team deliver personalized, high-quality support to students and parents.Key Responsibilities:<ul><li>Lead and supervise 4&ndash;6 agents across sales and customer service channels (calls, WhatsApp, email).</li><li>Ensure consistent quality in handling customer inquiries and complaints.</li><li>Act as the primary liaison with the client, providing weekly reporting on team performance.</li><li>Train and coach team members in complaint handling, sales conversations, and process adherence.</li><li>Oversee scheduling, performance tracking, and language coverage.</li><li>Maintain regular internal communication to keep the team up to date with latest knowledge and procedures.</li></ul>Candidate Requirements:<ul><li>Languages: German C1/C2, Arabic C1/C2, English C1.</li><li>Proven experience as a Team Leader or Operations Manager in BPO or contact center environments.</li><li>Strong interpersonal and coaching skills, with the ability to motivate agents and liaise with clients.</li><li>Familiarity with CRM tools (Monday.com preferred), Aircall, and WhatsApp support.</li><li>Empathetic approach, ensuring team members are supported and students&rsquo; individual learning needs are met.</li></ul>Why Join Us:<ul><li>Work remotely from anywhere.</li><li>Contribute to a project focused on personalized learning and student success.</li><li>Lead a team where empathy, quality, and individualized support are valued.</li></ul>Job Types: Full-time, PermanentPay: 90,000.00TRY - 110,000.00TRY per monthApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German?	</li><li>How would you assess your fluency in both spoken and written English?	</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?	</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Service Team Leader (German/Arabic/English)

 Guess

<div>Guess, a renowned leader in the global fashion industry, is seeking a Store Manager Trainee to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.<ul>
<li>Assistant Store Manager/ Store Manager in daily operations and overall management of the store.</li>
<li>Lead and motivate the sales team to achieve store sales goals and objectives.</li>
<li>Provide exceptional customer service by addressing customer inquiries and resolving issues.</li>
<li>Ensure product displays, signage, and merchandising standards are maintained throughout the store.</li>
<li>Assist in training and onboarding new employees to ensure a knowledgeable team.</li>
<li>Monitor inventory levels and assist in managing stock replenishment and orders.</li>
<li>Conduct regular store audits to ensure compliance with company policies and procedures.</li>
</ul>Requirements<ul>
<li>Proven experience in a retail management or supervisory role.</li>
<li>Strong leadership and team-building skills with the ability to motivate others.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to analyze sales data and make informed decisions.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Flexibility to work various shifts, including weekends and holidays.</li>
<li>Univercity diploma required; a degree in business or a related field is a plus.</li></ul></div>

Assistant Store Manager Trainee in Store (MT) - Ankara

Aviagen

<div>Job Description Summary:
Aviagen Anadolu is looking for a high potential, qualified and eager to learn candidate to fit in the position of Incubationist. Reporting to Hatchery Operations Manager, this position will require a focus on maintaining &amp; improving production by monitoring the production processes, preparing reports, ensuring bio-security &amp; animal welfare actions are in place and supporting/managing the production teams. Take necessary precautions to ensure the highest chick quality and maintain optimal hatchability, while creating and effectively implementing action plans in Aviagen Anadolu Hatcheries.<div><div><div><div><div><div><div>
Job Description:</div></div></div></div></div></div></div>
Management:<ul><li>
Represent the company in the best possible way during internal and external events.</li><li>
Motivate and support the professional development of team members.</li><li>
Actively participate in company group projects.</li><li>
Communicate and collaborate with Aviagen Global Incubation Specialists to enhance hatchery operations.</li><li>
Report any negative situations affecting chick quality production to the hatchery managers and hatchery operations manager.</li><li>
Motivate quality control supervisors, contribute to their development, and ensure their training needs are met.</li></ul>
Operational:<ul><li>
Ensure optimal egg storage, incubation, and chick holding conditions from egg receiving to delivery to customers.</li><li>
Follow correct incubation programs to produce high-quality, healthy chicks.</li><li>
Conduct quality control checks during egg receiving, record findings, and report to the Planning Specialist and Hatchery Operations Manager as needed.</li><li>
Take and implement necessary precautions to minimize hatchability losses during egg storage.</li><li>
Determine and verify the most suitable incubation program prior to setting eggs.</li><li>
Monitor vital incubation parameters (temperature, humidity, ventilation, turning) to ensure ideal embryo development conditions.</li><li>
Make necessary adjustments to incubation programs to improve chick quality and hatchability.</li><li>
Evaluate candling results, identify potential issues, and take corrective actions.</li><li>
Assess chick quality on hatch days, classify cull chicks, investigate causes, and implement solutions for improvement.</li><li>
Track weight loss during incubation and make required adjustments.</li><li>
Monitor chick yield, analyze results, and adjust incubation time if necessary.</li><li>
Review and analyze break-out data, intervening in incubation parameters when required.</li><li>
Train and supervise break-out teams.</li><li>
Ensure environmental conditions for chicks are optimal, maintain records, and intervene when required.</li><li>
Prioritize animal welfare in all operational processes.</li><li>
Monitor and report chick holding conditions, addressing any animal welfare concerns.</li><li>
Analyze all incubation findings and prepare regular reports.</li><li>
Share updates and gather feedback during internal hatchery meetings to sustain high hatch results.</li><li>
Prepare technical bulletins and presentations on incubation practices.</li><li>
Stay updated on the latest incubation publications, research, and techniques.</li><li>
Keep hatchery staff informed about new techniques and best practices.</li><li>
Monitor DOA (Dead on Arrival) and FWM (First Week Mortality) results, analyze data, identify causes, and develop corrective actions.</li><li>
Design and conduct experiments to improve chick quality and hatch results, analyze outcomes, and report findings.</li><li>
Attend domestic and international incubation meetings, represent Aviagen Anadolu professionally, and share knowledge with the hatchery team.</li><li>
Collaborate with global and external incubation experts to discuss issues and implement optimal solutions.</li></ul>
Job Qualifications Required
Specific Experience:<ul><li>
Bachelor&rsquo;s Degree in Veterinary Medicine or Engineering</li><li>
Experience in hatchery or poultry operations is a plus</li><li>
Experience in production with blue collar employees is a plus</li></ul>
Competencies, Skill &amp; Attributes:<ul><li>
Reporting: Recording, reporting, analysis of hatchery production data</li><li>
Communication: Communicating effectively (verbally and in writing) with superiors and subordinates to ensure expectations are clear to all</li><li>
Leadership: Providing timely guidance and support to relevant parties</li><li>
Standardization: Creating and promoting the usage of standard materials &amp; reports</li><li>
Innovative Thinking: Curiosity to understand the needs of the hatchery and coming up with continuous improvement ideas for data analysis, reporting and production</li><li>
Problem-solving: Offering recommendations to improve productivity, profitability, quality and how to operate as a wider team</li><li>
Be proactive in identifying issues and opportunities</li><li>
Accuracy and attention to detail.</li><li>
Organized and structured approach to managing workload &amp; production teams</li><li>
Self-motivated with the desire to learn new skills &amp; technology</li><li>
Language: Good command in English &amp; fluent in Turkish</li><li>
Proficiency in MS Office tools.</li></ul></div>

Incubationist

Explore 52+ Operations manager in Ankara this September. Find roles across top companies and apply now to boost your career.