director of operations

operations manager assistant Jobs in Miami

operations manager assistant

operations manager

Vera's Nursery Inc

<div>Job Summary 
 This is a pivotal leadership role within our nursery operations, responsible for strategic direction, commercial growth, operational excellence, and team leadership to ensure sustained success and profitability in a competitive horticultural market. We are looking for a personable, goal-driven, and organized leader who excels at team building, strategic thinking, and cross-functional collaboration. The ideal candidate is tech-savvy, adaptable, and thrives in a fast-paced, hands-on environment.
Key Responsibilities<ul><li>
Oversee and manage daily operations across multiple locations, ensuring alignment with organizational goals.</li><li>
Coordinate and direct the daily departmental workflow (sales, purchasing, production, shipping, and transportation) to ensure timely completion of responsibilities.</li><li>
Assign duties to personnel to ensure efficient operation of departments.</li><li>
Lead, mentor, and develop teams to enhance performance, accountability, and collaboration.</li><li>
Support vendor and supplier negotiations to maintain competitive pricing.</li><li>
Partner with the CFO on budgets, cost controls, and departmental reporting.</li><li>
Monitor timesheets, labor productivity, and freight costs to identify cost-saving opportunities.</li><li>
Identify and implement process improvements to maximize efficiency and profitability.</li><li>
Oversee project management activities, ensuring initiatives are delivered on time and within scope.</li></ul>
Qualifications<ul><li>
Proven success in business development and multi-location operations oversight (nursery, horticulture, or agriculture industry a strong plus).</li><li>
Strong leadership, communication, and organizational skills.</li><li>
2+ years of experience in operations, logistics, or production management.</li><li>
Technical proficiency with ERP systems, Excel, and project management tools.</li><li>
Willingness to work extended hours and travel between nursery locations as needed.</li><li>
Bilingual (English/Spanish) strongly preferred.</li></ul>
Personal Attributes<ul><li>
Entrepreneurial mindset with a drive for business growth and innovation.</li><li>
Strong commercial acumen and understanding of operations.</li><li>
Ability to work independently and collaboratively in a multi-site environment.</li><li>
Results-oriented, proactive, and adaptable to seasonal and market conditions.</li></ul>
What We Offer<ul><li>
Competitive pay and growth opportunities.</li><li>
Direct involvement in strategic nursery operations and leadership.</li><li>
Hands-on exposure to multi-location production, sales, and distribution.</li><li>
A collaborative environment where your leadership will have a lasting impact on our growing business.</li></ul></div>

Operations Manager Assistant

Uber

<div>This is a hybrid role - our team collaborates in-person out of our incredible offices 50% of the time.
 
 
About the Role
 
 
We are looking for a Sales Operations Manager to support the newly created Digital Sales Center (DSC) that sits within our wider Delivery Commercial Operations (DCO) organization. The DSC is a global scaled sales organization, with Regional Sales Leaders, which uses a combination of offshore BPO agents, as well as digital capabilities, to acquire and manage long-tail SMB merchants.
 
 
As the Sales Operations Manager for DSC, you will partner closely with Regional DSC Sales Leaders to implement and run the rhythm of business cadences, drive predictability in reporting, design territories and allocate quality leads, analyze business trends, devise regional GTM strategies and lead growth initiatives. You will also work closely with the broader Sales Operations team that support the onshore sales organization and larger merchant segment base to ensure we have clear Rules of Engagement between the organizations and that we are leveraging relevant materials and processes, where relevant.
 
 
The ideal candidate has deep sales operations expertise, broad technical skills, strong stakeholder communication and analytical background.
 
 
In this role, you will implement and execute the commercial business cadences, including forecasting, pipeline review, MBRs, QBRs, and beyond. You will drive the design of business requirements documents for organizational tooling and processes, design and execute experiments to drive growth or efficiency, and deeply understand the unique needs of the BPO and digital sales teams to unlock new growth opportunities and remove operational friction.
 
 
What You'll Do
<ul><li>Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the needs of a new and growing business
</li><li>Design and implement a territory model and quality lead allocation process
</li><li>Own quantitative analysis of the performance of the BPO sales teams
</li><li>Manage the weekly, monthly, quarterly and annual business cadences
</li><li>Develop and nurture strong relationships with regional sales operations leads, DSC leadership, finance, HR, regional Merchant Operations, regional Strategy &amp; Planning, deal desk and other stakeholders
</li><li>Lead special projects in and outside of their segment and territory.
</li></ul>Basic Qualifications
<ul><li>6+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions, preferably that are global in nature
</li><li>Prior experience working across multiple organizational functions, such as territory design, Salesforce data integrity, lead management, Weekly Business Reviews, pipeline management, systems and tooling, business performance tracking
</li><li>Proficiency in SQL
</li><li>Experience with Salesforce (SFDC)
</li><li>Bachelor's degree
</li></ul>Preferred Qualifications
<ul><li>1-2 years of experience as an Account Manager or an Account Executive in B2B environment
</li><li>Experience working with scaled sales teams or BPO sales
</li><li>Ability to operate successfully in a lean, fast-paced organization
</li><li>Ability to scale quickly
</li><li>Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency
</li>Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For Miami, FL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div>

Sales Operations Manager, Digital Sales Center

Areas

<div>Job Title: Legal Operations and Contract Manager
Department: Legal
Reports To: Vice President of Corporate &amp; Legal Affairs
Status: Exempt
Date: July 2025
Salary: 
 
Broad Responsibilities:
We are seeking a proactive Legal Operations and Contract Manager who is responsible for optimizing the efficiency of the legal processes by overseeing operational functions, including contract operations, licensing, and registration compliance. The ideal candidate will be a results-driven professional who can manage high-volume contract processes, develop efficient workflows with technology, and build strong cross-functional partnerships while ensuring compliance and risk mitigation. 
Main Duties &amp; Responsibilities:
1. Manage contracts lifecycle from intake to execution
2. Handle high-volume contract operations with efficiency and accuracy
3. With the assistance of the legal team, ensure all contracts comply with company policies and legal requirements
4. Maintain and update contract management systems, ensuring all contracts are accurately recorded, easily accessible, deadlines are tracked, and terms are summarized
5. Monitor compliance with licenses and registrations, including tracking renewal dates and ensuring that licenses and registrations are timely renewed and active at all times
6. Serve as primary point of contact for new contract requests from various departments, ensuring complete documentation before initiating review processes
7. Build and implement standardized workflows with CLM system and automated processes in contract management systems to route contracts to appropriate reviewers
8. Manage deadlines for legal department, including contract and licensing expirations
9. Oversee Corporate compliance and governance across a portfolio of legal entities and jurisdictions nationwide
10. Continuously evaluate and improve contract workflows to enhance efficiency, reduce turnaround times, and implement stakeholder feedback
11. Prepare and maintain company contracts and records
12. Generate reports on contract status, compliance, and performance metrics while ensuring secure storage and accessibility of all contracts, corporate and license documentation
13. Work closely with all departments to ensure contractual needs are met
14. Provide training and guidance to internal teams on contract processes and best practices
15. Assist with drafting and preparations for documentation needed
16. Support legal department on matters as needed, including special projects 
Skills and Qualifications
1. 5 years of experience managing volume contracts, including drafting, reviewing, and negotiating various contract types in a corporate in-house setting
2. Proven experience working within a legal department or in roles requiring close collaboration with legal professionals and managing deadlines
3. Demonstrated experience building processes and automated workflows in CLM
4. Experience with overseeing corporate governance for multiple State and Company registrations
5. Ability to accomplish tasks independently while meeting deadlines and achieving objectives
6. Advanced skills with CLM and ability to upskill to new technology platforms and tools that provide efficiency to the legal department
7. Meticulous approach to reviewing and managing contract documents
8. Outstanding written and verbal communication skills for internal teams and external partners
9. Superior organizational skills to manage multiple contracts, licensing deadlines, registrations, and priorities simultaneously
10. Thrives in collaborative team environments while demonstrating strong leadership capabilities
11. Demonstrated ability to make well-reasoned decisions in complex situations
12. Project management experience 
Benefits:
We offer full-time eligible employees affordable medical insurance, dental and vision benefits, along with a variety of voluntary insurance options. Our benefits package includes company-sponsored life insurance, a free employee assistance program, competitive paid time off, company holidays, and a 401k retirement plan with company match. Plus, enjoy access to discount programs for travel and entertainment and a location meal program. In addition, this position is bonus eligible. 
EEOC Statement:
We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status. 
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role and requires color determination vision (no color blindness) and to sit for extended periods of time in front of the computer.
This position would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Some bending and/or lifting of supplies and mail in/out materials from time to time may be required.</div>

Legal Operations & Contract Manager

Tiffany & Co.

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Overview:
At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience ( Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised&hellip;. and it never will be!
 
 
We are currently recruiting for an Operations Coordinator to continue to deliver the Tiffany Experience to each customer.
As an Operations Coordinator you will:
<ul><li>Take the lead by performing all back of house operations in a Tiffany store.
</li><li>Provide excellent client service and partners with store leadership on key initiatives which supports the team and drives sales goals.
</li>Be a key holder who acts as a manager on duty when a manager is unavailable. (Duties include coordinating order fulfillment, managing inventory, coordinating client service activities, and may open and close the store) 
<li>
</li></ul>Operational Excellence:
<ul><li>Provide exceptional operational support to drive sales and service.
</li><li>Complete daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs, and cleaning merchandise, following company operational policies and procedures.
</li><li>Ensure compliance with all internal control procedures and maintain inventory accuracy. Partner and communicate effectively with Sales Professionals, Management, and clients to respond and follow up to requests quickly and accurately.
</li><li>Support Company operations efficiency objectives by ensuring all activities improve productivity and by providing feedback on process changes through appropriate channels. Assist management in coordinating work and mentor team members to improve performance when acting as manager on duty.
</li>Takes the lead, partnering with the operations professional to ensure operational excellence in all tasks. 
<li>
 
</li></ul>Sales:
<ul><li>Deepen the relationship with our clients to drive lifetime loyalty and spend.
</li><li>Carry out operations and sales support functions to support the store in consistently achieving or exceeding monthly, quarterly, and annual store sales plan.
</li><li>Collect customer data during interactions to cultivate new and existing customers.
</li>Drive business through key product pillars. 
<li>
 
</li></ul>Service:
<ul><li>Elevate in store experience by consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador, providing the Tiffany Touch during every client interaction.
</li><li>Demonstrate Client Experience Behaviors identified within the NPS program.
</li><li>Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
</li>Resolve client and employee concerns applying judgment and detailed knowledge of policy, procedure, and practice. 
<li>
 
</li></ul>EXPERIENCE
Required
<ul><li>2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
</li><li>Strong Analytical skills.
</li><li>Proficient in Microsoft Word and Excel.
</li><li>Ability to work retail store hours as necessary, including nights, weekends, and holidays.
</li><li>Organized and detail oriented.
</li><li>Flexibility to perform different tasks based on day-to-day business needs.
</li>Authorization to work in the United States or in the country where the position is based. 
<li>
 
</li></ul>Desired Qualifications:
<ul><li>A college/university degree.
</li>Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work. 
<li>
</li></ul>#LI-Onsite 
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">TIFFANY &amp; CO.
 
MAISON
 
</h2><div>Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany &amp; Co. is one of the world&rsquo;s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany &amp; Co. since its inception, uniting the jeweler&rsquo;s core values of inventiveness, craft and joy in designs that endure across generations.
 
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.</div></div></div></div></div></div></div>

Operations Coordinator- Miami Design District

VENDOM COMPANY

<ul><li>Provides direction and consultation to the Executive Chef, GM, Director of Operations, and other members of management at all levels on strategic, tactical, and operational people issues.</li><li>Responsible for on-boarding and facilitating orientation at the property level.</li><li>Assist with implementing corporate policies that pertain to general handbook compliance.</li><li>Work closely with employees to improve work relationships, boost morale, and increase productivity and retention.</li><li>Conduct prompt, thorough, and impartial investigations into workplace concerns, including complaints related to conduct, policy violations, discrimination, or harassment.</li><li>Recommend and implement fair resolutions while mitigating legal and reputational risks.</li><li>Facilitate conflict resolution through coaching, mediation, or formal interventions.</li><li>Perform general day to day HR administrative tasks and provide white glove support on all HR related matters.</li><li>Provides weekly reporting of all ER cases and investigations.</li><li>Support the Talent Acquisition Team with workforce planning and new venue openings recruitment efforts as needed.</li><li>Completes new hire paperwork, E-Verify &amp; I9 process during the on-boarding of new employees.</li><li>Works with Senior Manager, HR to complete worker&rsquo;s compensation and unemployment paperwork.</li><li>Supports venue management with coaching/counseling conversations and issuing progressive discipline paperwork.</li><li>Conduct thorough and objective investigations to resolve complex employee-related issues and maintain company employee standards and expectations.</li><li>Serve as the point of contact for managers&rsquo; employee-related questions or concerns regarding safety, compliance, payroll, total rewards, employment law, leave of absence, etc.</li><li>Remain focused on compliance and Wage &amp; Hour guidelines and policies.</li><li>Ability to support multiple properties in a self-sufficient matter.</li><li>Provides regular updates and consults the Chief People Officer with ER matters or investigations prior to rendering a decision.</li><li>Track employee relations cases, trends, and outcomes to identify opportunities for improvement.</li><li>Provide leadership with insights and recommendations to reduce risk and improve workplace culture.</li><li>Maintain confidentiality and accurate documentation of all employee relations matters.</li><li>Support the Chief People Officer and Senior Manager, HR as needed with alternate venues, and HR projects/coverage as needed.</li></ul>Profil recherch&eacute;<ul><li>Minimum of 5 years previous Employee Relations and Human Resources management experience as a Director, or Manager within a high-volume luxury restaurant, hotel or hospitality environment desired.</li><li>Bachelor&rsquo;s degree in human resources, Business Administration or related field of study or any equivalent combination of education and/or experience is preferred.</li><li>Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or other relevant industry certification such as SHRM is desired.</li><li>Knowledge of employee relations, complex investigations and HR practices inclusive of leaves (LOA)</li><li>Possess exceptional coaching, influencing skills to establish credibility and trust with internal customers and build influential relationships.</li><li>Demonstrated knowledge with HRIS systems such as ADP.</li><li>Ability to present company orientation to new hires.</li><li>Excellent working knowledge of US &amp; FL labor laws is strongly desirable.</li><li>Ability to travel (drive) among venues to support manager and team member employee relations needs.</li><li>Although a day shift, must be willing to work a flexible schedule such as am, pm, weekends and holidays.</li></ul>Other Skills And Knowledge<ul><li>Superior verbal and written communications skills (Bilingual is a plus in Spanish)</li><li>Must operate with a high degree of confidentiality and trust &ndash; Absolute requirement.</li><li>Must be fully transparent with the ability to communicate and share visibility into the venue.</li><li>Must have solid business acumen; problem-solving skills, and exhibit high emotional intelligence, influence, and strategic thinking skills.</li><li>Strong leadership skills with ability to influence behavior and outcomes</li><li>Proven organizational and follow-up skills, comfortable initiating and responding to high volume of emails</li><li>Adept at working in demanding, deadline-driven environments with a task-driven focus</li><li>Accustomed to serving as a Change Agent - highly adaptable, dependable with an entrepreneurial spirit</li><li>Strong analytical and critical thinking skills to successfully troubleshoot and resolve unexpected roadblocks, barriers, and inquiries from internal and external clients.</li></ul>Must have high energy and ability to influence at all levelsEnvironment<ul><li>General office assignments-(typing), which lends itself to repetitive motion.</li><li>Sitting in a stationary position for several hours within the day.</li><li>Ability to navigate a large restaurant setting is required</li></ul>For all applications, please forward your updated CVFinally, JOIN US on www.vendomtalents.com to discover all our daily updates in the luxury hospitality sector across France, Benelux, Spain, Portugal, North Africa, the United Kingdom, the Indian Ocean, and soon the Middle East.Job Type: ContractWork Location: In person

Manager, Human Resources Operations (W/M)

Royal Caribbean group

<div><div><div><div><div>Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands &mdash; including Royal Caribbean International Celebrity Cruises and Silversea Cruises &mdash; the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests

Royal Caribbean Group&rsquo;s Sales Team has an exciting career opportunity for a full time Account Executive Charter Operations reporting to the Sr Manager Global Charter Sales &amp; Ops

This position will be working onsite from Miami 

Position Summary:

The Account Executive of Global Charter Operations serves as the day-to-day contact for the charter client&rsquo;s post-sale Oversee the implementation coordination and execution of various full ship charters and escort large corporate programs as necessary

This position serves as the liaison between the client internal teams and department heads onboard to ensure flawless execution of the program while providing exceptional customer service to help create more repeat business for the company 


Essential Duties and Responsibilities:
<ul>
<li>Liaises with the Global Charter Sales team for proper hand-over for charter operations</li>
<li>Reviews compliance with Charter Operations SOP</li>
<li>Reviews contract details for execution</li>
Escorts charter sailing inspections<li> pre charter sailings and charter sailing as necessary</li>
Plans and coordinates customized events special onboard programming and entertainment unique food &amp; beverage requests production requirements excursions and custom itineraries and other items that may be consistent with the parameters of the client&rsquo;s charter agreement
<li>Help facilitate special requests/requirements by working with the appropriate department heads</li>
<li>Liaises internally to obtain approval for any deviation from the standard cruise experience and presents costs to client</li>
<li>Maintains a day-by-day grid of customized daily activities &amp; events and works with the shipboard management team and the client to create customized programs</li>
Manages VIP arrangements and special requests for the charter program and site inspections<li> Always be visible to the client at each function</li>
Creates and distributes Operational Plans for each charter to the shipboard management team<li> shore side colleagues and the client</li>
Manages the post-sailing review process by compiling shipboard voyage reports onboard revenue reports rating and guest comment reports and any other pertinent documentation for charter reconciliation process<li> Responsible for the delivery of a complete Lessons Learned document to be discussed at a Post Sailing Review meeting and used as the basis for improved performance from program to program</li>
<li>Executes and escorts large groups as necessary</li>
<li>Oversee the execution of the entire onboard program</li>
Performs other duties as required
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position</ul> 


Qualifications Knowledge and Skills:
Responsible for generating scheduled payment reminders<ul><li> Pre / Post-Sailing Statements of Account and for ensuring that payments due are collected as per contracted terms</li>
Participate in conversation with client and Shoreside/shipboard stakeholders as necessary
<li>Ensures accuracy of Master Accounts onboard</li>
Be able to travel extensively<li> Job requires approximately 50% travel</li>
<li>Previous charter operations/large scale event planning experience preferred</li>
<li>Exceptional organizational skills with attention to detail</li>
<li>Highly effective communication skills</li>
Ability to perform in a fast pace<li> diverse environment with focus on customer service</li>
<li>Ability to develop strong relationships with ship and shore side departments</li>
<li>Bachelors Degree preferred</li>
<li>Shipboard operational experience preferred</li>
<li>Strong follow-up and problem-solving skills are crucial</li>
<li>Highly effective communication skills</li>
<li>Proven management skills</li>
<li>3 - 5 years of experience in meeting industry preferred</li></ul> 


We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

No immigration sponsorship offered

#LI-EK1 

</div></div></div></div> 
Nearest Major Market: Miami</div>

Account Executive Charter Operations

Cano Health

<div>It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
Job Summary
The Director, Revenue Cycle Operations is responsible for leading and coordinating all revenue cycle activities, ensuring compliance with federal, state, and payer-specific billing requirements. This role involves managing the revenue cycle process, collaboration with other departments, including patient registration functions, coding, except for Medicare Advantage lines of business, billing, collections, and cash posting, to ensure efficient and effective financial operations. This role aims to maximize reimbursement and streamline operational efficiency.
Essential Duties &amp; Responsibilities<ul><li>
Manages core revenue cycle operations to promote efficiency while decreasing the overall cost to collect.</li><li>
Ensure maximization of cash collections through diligent and timely monitoring of all open accounts receivable balances.</li><li>
Ensure timely reconciliation of cash collections, cash posting and month end processes.</li><li>
Manages vendor engagement, billing, coding, AR, auditing, and revenue cycle functions.</li><li>
Establish and maintain all billing and financial data within the electronic medical record.</li><li>
Develop and analyze monthly Revenue Production Reports.</li><li>
Develop and implement procedures for continual quality improvements in billing to improve the accuracy and timely submittal of all data to process claims according to compliance targets. This will include the development of feedback mechanisms to operations leaders related to front desk and eligibility opportunities, to immediately identify and resolve any inaccuracies in visit coding and other issues.</li><li>
Ensure timely processing of claims, denial re-submittal, and accounts receivable management to meet compliance measures.</li><li>
Ensures that entity and provider information is current for the following contracts, Medicaid, Medicare, Managed Care programs, third party PPOs, and other contracts necessary to bill for all entity services. Draft appropriate procedures to implement and monitor all organizational policies pertaining to sound front desk and billing practices, AR management, and maximization of revenues.</li><li>
Develops and Ensures that Billing/Collection Policies and Procedures are implemented and are always kept current.</li><li>
Works extremely well under pressure, meets multiple and often competing deadlines.</li><li>
Develops metrics for Days in AR, Denials, Cash Collections, and Staff Productivity.</li><li>
Other duties as assigned.</li></ul>
Supervisory Responsibilities<ul><li>
Lead, coach, and develop a high-performing team including manager. Develop succession plans, training roadmaps, and performance improvement plans. Foster an inclusive, engaged, and mission-driven team culture.</li><li>
Guides and mentors&rsquo; revenue cycle team members, fostering a collaborative environment that attracts and retains top talent.</li></ul>
Education &amp; Experience<ul><li>
Bachelor's degree in Business, Finance, Health Administration, or related field required; Master&rsquo;s degree preferred.</li><li>
Minimum 10 years of progressive experience in insurance/healthcare and revenue cycle operations.</li><li>
At least 5 years in a leadership role managing cross-functional teams.</li><li>
Experience leading a revenue cycle management team with off-shore capabilities.</li><li>
Strong analytical and problem-solving skills with high attention to detail.</li><li>
Experience working in a fast-paced, dynamic environment with competing priorities.</li></ul>
Education Requirements
Education Level
Discipline
Required
Bachelor's Degree
Business, Finance, Health Administration, or related field required.
Knowledge, Skills &amp; Proficiencies<ul><li>
Solid understanding of electronic medical record processes (ECW preferred)</li><li>
Experience with risk-based contracting and managed care preferred.</li><li>
Experience streamlining processes and working with cross-functional teams.</li><li>
Deep expertise in revenue cycle management, payer regulations, and reimbursement methodologies.</li><li>
Proficient in EMR and billing platforms; advanced Excel and reporting tools experience.</li></ul>
Physical Requirements
This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Conditions
Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing.
Travel Requirements
Amount of Expected Travel
Details
Yes
0-25%
Flexibility to travel to clinical sites as needed.
Tools &amp; Equipment Used
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Disclaimer
 The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Join our team that is making a difference!
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</div>

Director, Revenue Cycle Operations

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