operations manager Jobs in Dubai United Arab Emirates

operations manager

operation manager Jobs in Dubai United Arab Emirates

operation manager

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operations executive

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procurement specialist Jobs in Dubai United Arab Emirates

procurement specialist

operations specialist

Helpling Middle East

Looking to take on a hands-on role and play a key part in scaling a fast-growing brand? Helpling is the leading global online marketplace for cleaning and home services. Through our app and website (www.helpling.ae), customers can book trusted home professionals in just 60 seconds.Backed by Rocket Internet, Helpling operates in 200+ cities across 11 countries, serving millions of customers worldwide. Since launching in Dubai in 2015, we&rsquo;ve continued to grow our presence in the UAE &mdash; and we&rsquo;re now seeking a driven Operations Specialist to support our day-to-day operations and help elevate our service delivery.Key ResponsibilitiesYou will be the operational backbone of the business, ensuring a smooth and high-quality customer and partner experience. Responsibilities include:<ul><li>Assign and schedule customer bookings to service partners and cleaners based on performance, availability, and location.</li><li>Monitor and improve daily operational workflows, introducing new processes and optimizing existing ones.</li><li>Ensure quality standards are consistently met across all service jobs.</li><li>Manage partner and cleaner performance, schedules, and service ratings.</li><li>Communicate with partners to coordinate bookings and share best practices.</li><li>Handle escalations and customer complaints alongside partner teams.</li><li>Train and onboard partners to ensure strong service delivery and brand representation.</li><li>Manage daily cash flow settlements with vendors and partners.</li><li>Track and report daily operational KPIs, including performance dashboards and service metrics.</li></ul>RequirementsWe&rsquo;re looking for someone who thrives in a dynamic environment and enjoys solving real operational challenges:<ul><li>2&ndash;3 years of professional experience in operations, customer service, marketplace operations, facility management, or hospitality.</li><li>Experience in home services / cleaning / maintenance or similar on-ground operational roles is a strong plus.</li><li>Bachelor&rsquo;s degree preferred.</li><li>Skilled in Excel/Google Sheets and confident working with data and performance metrics.</li><li>Highly organized, structured, and detail-oriented.</li><li>Strong communicator who can work with multiple stakeholders.</li><li>Experience training or managing third-party teams is advantageous.</li><li>Fluency in English is required; Arabic or Hindi/Urdu is a plus.</li><li>Hands-on mindset &mdash; willing to roll up your sleeves and solve problems in real time.</li></ul>What We Offer<ul><li>A fast-paced, collaborative work environment in a rapidly scaling tech platform.</li><li>The opportunity totake ownership, drive initiatives, and make your mark.</li><li>Career growth potential within a global organization.</li><li>A chance to be part of one of the region&rsquo;s most dynamic home services platforms.</li></ul>LocationDubai, United Arab EmiratesJob Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Are you currently based in UAE?</li><li>Do you have previous experience in an operational role in the home service industry?</li><li>Do you have previous experience in e-commerce?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>hospitality or marketplace: 3 years (Required)</li></ul>Application Deadline: 27/01/2025 Expected Start Date: 01/02/2025

Operations Specialist

Deliveroo

<div>
 
 About Deliveroo
 
 
 
 Deliveroo is on a mission to change the way people shop and eat. We aim to be the platform customers think of first for groceries and everyday essentials. Our On-Demand Grocery (ODG) division is one of the fastest-growing parts of the business &mdash; built on partnerships with leading grocery retailers to deliver speed, accuracy, and convenience to customers across the UAE. We continue to expand our network of picker-operated stores, investing in our teams and operational capabilities to ensure best-in-class service and continuous improvement in every order we fulfil.
 
 
 
 The Role
 
 
 
 The
 
 Operations Specialist
 
 is a leadership role within Deliveroo&rsquo;s Grocery Field Operations team, responsible for driving performance, consistency, and execution across a cluster of grocery and retail sites. Building on the L1 and L2 responsibilities, this role focuses on managing multiple sites through a team of Senior Operations Associates and Operations Associates.
 
 
 You&rsquo;ll act as the operational lead for your assigned cluster, ensuring all stores meet performance KPIs, follow standard operating procedures, and deliver exceptional results. This role also plays a key part in scaling new launches, identifying improvement opportunities, and driving strategic projects in collaboration with the central operations team.
 
 
 The ideal candidate is an analytical and people-focused operator with strong field experience, leadership ability, and a track record of improving site performance in fast-paced retail or dark-store environments.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Cluster &amp; Team Leadership
 </li>
 <li>
 Oversee a cluster of multiple sites, managing and mentoring Senior Operations Associates and Operations Associates to deliver strong performance outcomes.
 </li>
 <li>
 Conduct regular performance reviews, set clear goals, and provide ongoing coaching, recognition, and feedback.
 </li>
 <li>
 Develop team capability through structured training, field coaching, and performance management.
 </li>
 <li>
 Ensure consistent communication and alignment across sites under your cluster.
 </li>
 <li>
 Performance Management &amp; Optimization
 </li>
 <li>
 Monitor and analyze key operational KPIs including B10s, picking accuracy, IUNS, rejection rates, and cancellations.
 </li>
 <li>
 Identify performance gaps and root causes, implementing data-driven action plans to improve results.
 </li>
 <li>
 Ensure operational consistency and adherence to Deliveroo standards across all assigned locations.
 </li>
 <li>
 Drive initiatives to enhance picker performance, site productivity, and customer satisfaction.
 </li>
 <li>
 Operational Excellence &amp; Audits
 </li>
 <li>
 Conduct regular operational audits and store walkthroughs to assess compliance with SOPs and quality standards.
 </li>
 <li>
 Identify opportunities to improve process efficiency, reduce rejections, and enhance picking accuracy.
 </li>
 <li>
 Troubleshoot systemic or recurring issues and coordinate with cross-functional teams to implement sustainable solutions.
 </li>
 <li>
 Ensure new launches within your cluster are well-prepared in terms of staffing, training, and readiness.
 </li>
 <li>
 Stakeholder &amp; Project Management
 </li>
 <li>
 Act as the primary point of contact for store and partner management teams across your cluster.
 </li>
 <li>
 Collaborate with Supply Chain, Partner Management, and Central Ops to resolve escalations quickly and effectively.
 </li>
 <li>
 Lead local rollouts of new operational processes or initiatives, ensuring clear communication and adoption across your sites.
 </li>
 <li>
 Support the Operations Manager on strategic projects focused on scaling performance, efficiency, and capability.
 </li>
 <li>
 Reporting &amp; Strategic Contribution
 </li>
 <li>
 Consolidate cluster-level reports on KPIs, insights, and progress against targets for WBR and MBR reviews.
 </li>
 <li>
 Present site performance data and improvement plans to Area and Regional Managers.
 </li>
 <li>
 Contribute to strategic discussions by providing ground-level insights and recommendations for process optimization.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3&ndash;4 years of experience in grocery, retail, or last-mile operations, with a proven record managing multi-site operations.
 </li>
 <li>
 Experience leading Senior Associates or Team Leads and developing high-performing teams.
 </li>
 <li>
 Strong understanding of grocery operations metrics (B10s, accuracy, IUNS, rejections, cancellations, etc.).
 </li>
 <li>
 Excellent analytical and problem-solving skills with the ability to interpret data and act on insights.
 </li>
 <li>
 Strong stakeholder management and communication skills (written and verbal).
 </li>
 <li>
 Proficient in mobile/tablet applications, dashboards, and operational reporting tools.
 </li>
 <li>
 Valid UAE driving license and own transport (fuel allowance provided).
 </li>
 <li>
 Comfortable working in a fast-paced, field-based environment across multiple locations.
 
 
 </li>
 </ul>
 
 Benefits &amp; Perks
 
 
 
 <ul>
 <li>
 25 days annual leave + public holidays
 </li>
 <li>
 Comprehensive medical insurance
 </li>
 <li>
 Annual flight allowance
 </li>
 <li>
 Free Deliveroo Plus &amp; partner discounts
 </li>
 <li>
 Enhanced maternity and paternity benefits
 </li>
 <li>
 Regular team events and social activities
 
 
 </li>
 </ul>
 
 Workplace &amp; Diversity
 
 
 
 At Deliveroo, our people are at the heart of everything we do. We believe diverse teams make stronger companies, and we&rsquo;re committed to fostering a culture where everyone can thrive.
 
 
 We make no judgment based on gender, race, religion, or background &mdash; what matters is passion, drive, and impact. We offer competitive benefits supporting health, well-being, and career development, helping every team member succeed both personally and professionally.
</div>

Operations Specialist - Grocery

Callan Hawkins

<div>
 
 
 Job Summary:
 
 
 
 
 The main operational focus of this specialist, based in Dubai, is the execution and accurate recording of all daily treasury transactions.
 
 This includes managing fund transfers, analyzing bank service fees, executing foreign currency deals, ensuring timely and accurate bank reconciliations, and supporting the seamless operation and security protocols of the electronic banking platforms
 
 
 
 Job Responsibilities Will Include:
 
 
 <ul>
 <li>
 Process and monitor daily fund transfers and payments.
 </li>
 <li>
 Reconcile bank accounts and cash positions across entities.
 </li>
 <li>
 Support daily cash flow forecasting and liquidity reporting.
 </li>
 <li>
 Ensure accurate recording of treasury transactions in the ERP system.
 </li>
 <li>
 Assist with investment of surplus funds and short-term placements.
 </li>
 <li>
 Maintain banking documentation and signatory records.
 </li>
 <li>
 Support treasury control checks and internal compliance procedures.
 </li>
 <li>
 Liaise with banks for transaction queries and system support.
 </li>
 <li>
 Contribute to treasury month-end close and reporting activities.
 </li>
 <li>
 Identify opportunities for improving treasury efficiency.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance, or Business.
 </li>
 <li>
 Professional certification such as CFA, CTP, ACT, or CPA advantageous.
 </li>
 <li>
 3&ndash;5 years of treasury operations experience, preferably in group setups.
 </li>
 <li>
 Working knowledge of cash management systems and banking platforms.
 </li>
 <li>
 Detail-oriented and process-driven with strong coordination skills.
 </li>
 <li>
 Proficiency in Excel and ERP modules.
 </li>
 </ul>
</div>

Treasury Operations Specialist

McDermott

<div>Job Overview:
The Senior Fabrication Operations Specialist uses best practices and knowledge of internal or external issues to improve the Operations (Fab) discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Operations (Fab) discipline. The Senior Fabrication Operations Specialist solves complex problems and uses discipline-specific knowledge to improve their products or services. The Senior Fabrication Operations Specialist impacts a range of customer, operational, project, or service activities with the Operations (Fab) team and other related teams and ensures they work within the appropriate guidelines and policies.</div>
 <div><div>Our ingenuity fuels daily life. Together, we&rsquo;ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
 
 
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.</div></div>
 <div>Key Tasks and Responsibilities:
<ul><li>Ensure the Fabrication Engineer assigned to the shop
</li><li>Coordinate and review the activities of the various department contributions to the execution of the work
</li><li>Review the Project plan along with Planning, Production Engineer, and Fabrication Personnel
</li><li>Directly involved in the development of Level 5 schedule for pre-fabrication work
</li><li>Review and assess the shop capacity in line with the pre-fabrication schedule requirement and provide
</li><li>Coordinate with the fabrication coordinator to ensure the pre-fabrication work packs and procedures are available to meet the pre-fabrication schedule requirement
</li><li>Coordinate with the fabrication coordinator and material management team to ensure the availability of the material as per the pre-fabrication schedule requirement
</li><li>Attend weekly pre-fabrication shop meetings and Project site meetings
</li><li>Identify and monitor manpower and special tools requirements along with the project pre-fabrication superintendent and Yard shop superintendent
</li><li>Ensure that any Quality and Safety problems raised are actioned by the relevant personnel
</li><li>High standard of safe working practice, quality, and productivity as well as compliance with the code of business conducts</li></ul></div>
 <div>Essential Qualifications and Education:
<ul><li>Bachelor's degree in Mechanical Engineering, Industrial Technology, or a related field
</li><li>Minimum of 9 years of experience in fabrication operations within the EPCI industry, with a strong focus on Fabrication Operations
</li><li>Proven track record of successfully managing and delivering fabrication projects, including fabrication yards, offshore platforms, or onshore facilities
</li><li>In-depth knowledge of fabrication methodologies, processes, and techniques, with a strong understanding of welding, coating, NDT, and lifting operations
</li><li>Proficiency in utilizing project management tools and software to plan, monitor, and control project activities
</li><li>Excellent leadership and communication skills, capable of effectively leading a diverse team and collaborating with internal and external stakeholders
</li><li>Demonstrated problem-solving and decision-making abilities, with the capability to handle multiple tasks and priorities in a fast-paced environment
</li><li>Strong knowledge of applicable codes, standards, and regulations related to fabrication and construction activities
</li><li>Familiarity with industry-specific software and technologies, such as 3D modeling, ERP systems, and digital twin platforms
</li></ul>#LI-AL2</div>

Senior Fabrication Operations Specialist

Oxford Management Consultancy

Job Title: Public Relations &amp; Operations Specialist (Dubai-Facing)Location: Dubai, United Arab Emirates &mdash; Onsite, Full-time Department: Operations &amp; Administration Reports To: Head of HR &amp; OperationsRole OverviewWe are seeking an experienced and proactive Public Relations &amp; Operations Specialist to manage end-to-end UAE labour and immigration operations for our organization.The role involves handling all MOHRE, GDRFA, WPS, RTA, DU/Etisalat and related portal operations, ensuring compliance with UAE labour regulations, and maintaining seamless coordination with internal and external stakeholders.The ideal candidate will have hands-on experience in managing PRO, visa, licensing, and government relations processes, as well as strong vendor management and documentation skills.Key Responsibilities<ul><li>Operate UAE government portals such as MOHRE, GDRFA, WPS, RTA, DU, and Etisalat for employee visas, labour contracts, quota management, and related activities.</li><li>Prepare and process offer letters, labour approvals, medical typing, insurance registration, and visa stamping through approved channels (Amer, Tasheel, GDRFA).</li><li>Handle WPS reports, quota applications, absconding cases, and insurance renewals accurately and on time.</li><li>Maintain relationships with vendors, brokers, and government authorities to ensure efficient and compliant service delivery.</li><li>Support trade licence renewals, DED documentation, and other regulatory submissions.</li><li>Maintain audit-ready records for all visa, employment, and insurance matters.</li><li>Develop and maintain tracking dashboards for visa status, quota usage, WPS submissions, and insurance expiries.</li><li>Liaise with HR, Finance, Payroll, and Legal departments to coordinate operations and ensure end-to-end compliance.</li><li>Stay up-to-date on UAE labour law, visa policy, and portal updates to ensure accurate, compliant practices.</li></ul>Candidate Profile &amp; Requirements<ul><li>Experience: 3&ndash;6 years of direct, hands-on experience managing UAE MOHRE / GDRFA / WPS / RTA operations.</li><li>Education: Bachelor&rsquo;s degree in Business Administration, HR, or a related discipline preferred.</li><li>Skills:</li><li>Proficient in MOHRE, GDRFA, WPS, and other UAE government portals.</li><li>Strong MS Excel and documentation skills.</li><li>Excellent vendor management and communication abilities.</li><li>Knowledge: Thorough understanding of UAE Labour Law, visa processing rules, insurance management, and company licensing requirements.</li><li>Languages: Fluent in English (verbal &amp; written); Arabic is an advantage.</li><li>Attributes: Organized, detail-oriented, reliable, and capable of managing multiple cases under pressure.</li><li>Eligibility: Must be legally eligible to work in the UAE.</li></ul>What We Offer<ul><li>Competitive salary and performance incentives.</li><li>Exposure to end-to-end UAE operations and leadership collaboration.</li><li>Professional growth opportunities in a fast-paced, dynamic environment.</li><li>Supportive and multicultural workplace culture.</li></ul>Job Type: Full-time

Public Relations & Operations Specialist

BESTSELLER

Responsibilities: <ul> <li> Drive strong store presence and ensure all locations follow retail and brand standards. </li> <li> Execute Visual Merchandising strategy locally and secure implementation of the VM tool. </li> <li> Monitor store performance and take proactive action to secure operational excellence. </li> <li> Partner closely with Store Managers, Visual Merchandisers, and POS Specialists to support daily operations. </li> <li> Provide regular feedback from stores to the regional team. </li> <li> Track and act on key performance indicators (KPIs) to improve store results. </li> <li> Support recruitment, training, and development of store teams. </li> <li> Ensure smooth day-to-day store operations and act quickly on issues </li> </ul> What we can offer: <ul> <li>A corporate culture where we welcome new ideas and move quickly from idea to action.</li> <li>Being part of a team where collaboration, creativity and action are key. </li> <li>Being part of our UAE+ expansion and drive things forward. </li> <li>Being a part of the new project right from the beginning.</li> <li>Freedom and responsibility in an international and culturally unique working environment</li> <li>Brands that offer a unique combination of style and quality, with an emphasis on sustainability and have huge potential to grow</li> </ul>

Retail Operations Specialist

Grand Cryo wellness DMCC

Job Title: Operations Specialist / Laboratory AdministratorReports to: Laboratory Director / Head of OperationsLocation: Dubai, UAEPosition Type: Full-TimePosition SummaryWe are seeking a highly organized, proactive, and versatile Operations Specialist / Laboratory Administrator to serve as the central administrative and operational hub for our facility.This critical, multi-faceted role ensures the smooth day-to-day running of our office, provides exceptional support to our B2B clients, and manages key administrative functions, including our Laboratory Information System (LIS). The ideal candidate is a master multitasker, a professional communicator, and a reliable support pillar for our executive team.Key Responsibilities1. Reception &amp; Front-of-House Management<ul><li>Serve as the first point of contact for the laboratory, greeting all clients, vendors, and visitors with a high level of professionalism.</li><li>Manage the main phone line and general inquiry email inbox, routing all communications to the appropriate departments.</li><li>Handle all incoming and outgoing mail, packages, and courier shipments, including the critical coordination of sample drop-offs and deliveries.</li><li>Maintain a clean, organized, and welcoming reception and common area.</li></ul>2. B2B Customer Support<ul><li>Act as a primary liaison for our business-to-business (B2B) clients (e.g., clinics, hospitals, research partners).</li><li>Respond promptly to client inquiries regarding sample status, test results, billing, and service information.</li><li>Onboard new clients, ensuring they have all necessary documentation, supplies, and system access.</li><li>Troubleshoot and resolve client issues by coordinating with technical, billing, and scientific staff.</li></ul>3. Office Management<ul><li>Oversee all general office operations and procedures to ensure organizational effectiveness and efficiency.</li><li>Manage inventory and procure all office, kitchen, and administrative supplies.</li><li>Coordinate with building management and external vendors for facilities maintenance, repairs, and services (e.g., IT, cleaning, security).</li><li>Organize and manage meeting room schedules, event setup, and catering.</li></ul>4. LIS Administration<ul><li>Assist in the day-to-day administration of the Laboratory Information System (LIS).</li><li>Manage user accounts, set permissions, and perform routine data entry and data integrity checks.</li><li>Act as the first-line support for internal staff experiencing LIS issues, troubleshooting basic problems.</li><li>Liaise with the LIS vendor or internal IT team to resolve escalated technical issues.</li><li>Generate routine reports from the LIS for management and operational analysis.</li></ul>5. Executive Assistance &amp; Operational Support<ul><li>Provide direct administrative support to the senior leadership team, including managing calendars, scheduling meetings, and coordinating travel.</li><li>Assist in preparing reports, presentations, and internal communications.</li><li>Support operational projects, such as process improvement initiatives and new service rollouts.</li><li>Assist with new employee onboarding logistics, including workspace setup and system access.</li><li>Handle confidential information with the utmost discretion.</li></ul>Qualifications &amp; SkillsRequired:<ul><li>3-5+ years of proven experience in a high-level administrative, office management, or operations role.</li><li>Exceptional organizational, time-management, and multitasking skills with a sharp attention to detail.</li><li>Strong professional communication (written and verbal) and interpersonal skills.</li><li>Proven experience in a customer-facing role; B2B support experience is highly valued.</li><li>Tech-savvy with high proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to learn new software systems quickly.</li><li>Demonstrated ability to be proactive, self-directed, and a resourceful problem-solver.</li><li>Ability to handle confidential information with discretion and professionalism.</li></ul>Preferred:<ul><li>Bachelor's degree in Business Administration or a related field.</li><li>Experience working in a laboratory, healthcare, biotech, or scientific environment.</li><li>Direct experience administering or using a Laboratory Information System (LIS), CRM, or similar tools.</li><li>Experience as an Executive Assistant supporting senior-level staff.</li></ul>Please send your CV and a brief cover letter to info@atoglab.comJob Type: Full-time

Operations Specialist / Laboratory Administrator

Explore 5485+ Operations specialist in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.