operations manager Jobs in Dubai United Arab Emirates

operations manager

operation manager Jobs in Dubai United Arab Emirates

operation manager

it support Jobs in Dubai United Arab Emirates

it support

operation executive Jobs in Dubai United Arab Emirates

operation executive

operations executive Jobs in Dubai United Arab Emirates

operations executive

operations support

Bayut.com

In this role, you will: <ul> <li>Communicating with clients through various channels providing product and service information and resolving product and service problems.</li> <li>Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.</li> <li>Processing contracts and legal documents.</li> <li>Keeping record of customer interactions, transactions, comments and complaints.</li> <li>Ensure customer satisfaction and provide professional customer support.</li> </ul><div> </div><div><ul style="font-size: 11px;"><li style="font-size: 11px;">A minimum of secondary education</li><li style="font-size: 11px;">Preferably Undergraduate in business</li><li style="font-size: 11px;">At least 1-2 years of experience in a Customer Support role</li><li style="font-size: 11px;">Knowledge of ticketing systems and Customer support practices</li><li style="font-size: 11px;">Excellent verbal and written communication skills</li><li style="font-size: 11px;">Strong organization skills</li><li style="font-size: 11px;">Problem-solving and multi-tasking skills</li><li style="font-size: 11px;">Patient</li><li style="font-size: 11px;">Flexible</li><li style="font-size: 11px;">Enthusiastic</li><li style="font-size: 11px;">Empathy/Compassion</li></ul><ul style="font-size: 11px;"><li style="font-size: 11px;">A fast paced, high performing team.</li><li style="font-size: 11px;">Multicultural environment with over 50 different nationalities</li><li style="font-size: 11px;">Competitive Tax-free Salary</li><li style="font-size: 11px;">Comprehensive Health insurance</li><li style="font-size: 11px;">Annual Air Ticket Allowance</li><li style="font-size: 11px;">Employee discounts at multiple vendors across the emirates</li><li style="font-size: 11px;">Rewards &amp; Recognitions</li><li style="font-size: 11px;">Learning &amp; Development</li></ul> </div>

Operations Support Executive

FedEx

Night Shift / Weekend work operations.Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Plays a critical role in running Sort operations for both DWC and DXB facility ensuring connections on FedEx, CLH and intra hub trucking connectivity. Liases with Authrorities for operational requirements.Accuracy &amp; Attention to Detail;Microsoft Office &amp; PC Skills;Planning &amp; Organizing Skills;Interpersonal Skills;Problem Solving Skills

Operations Support Agent-Associate

dubizzle

Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.As an Operations Support Executive, you will be responsible for managing customer queries and complaints and providing product support and information to the clients. You will also process contracts and legal documents, making modifications on the client packages/order and escalate complaints across a number of communication channels.  In this role, you will: Communicating with clients through various channels providing product and service information and resolving product and service problems Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution Processing contracts and legal documents Keeping record of customer interactions, transactions, comments and complaints Ensure customer satisfaction and provide professional customer support Requirements A minimum of secondary education Preferably Undergraduate in business At least 1-2 years of experience in a Customer Support role Knowledge of ticketing systems and Customer support practices Excellent verbal and written communication skills Strong organization skills Problem-solving and multi-tasking skills Patient Flexible Enthusiastic Empathy/Compassion Benefits A fast paced, high performing team Multicultural environment with over 60 different nationalities Competitive Tax-free Salary Comprehensive Health insurance Annual Air Ticket Allowance Employee discounts at multiple vendors across the emirates Rewards &amp; Recognitions Learning &amp; Development Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.#UAEdubizzle

Operations Support Executive (Arabic Speaker)

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs. Responsibilities <ul><li>Communicating with clients through various channels providing product and service information and resolving product and service problems</li><li>Resolve product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution</li><li>Processing contracts and legal documents</li><li>Keeping record of customer interactions, transactions, comments and complaints</li><li>Ensure customer satisfaction and provide professional customer support</li></ul> Requirements <ul><li>A minimum of secondary education</li><li>Preferably Undergraduate in business</li><li>At least 1-2 years of experience in a Customer Support role</li><li>Knowledge of ticketing systems and Customer support practices</li><li>Excellent verbal and written communication skills</li><li>Strong organization skills</li><li>Problem-solving and multi-tasking skills</li><li>Patient</li><li>Flexible</li><li>Enthusiastic</li><li>Empathy/Compassion</li></ul> Benefits <ul><li>A fast paced, high performing team</li><li>Multicultural environment with over 60 different nationalities</li><li>Competitive Tax-free Salary</li><li>Comprehensive Health insurance</li><li>Annual Air Ticket Allowance</li><li>Employee discounts at multiple vendors across the emirates</li><li>Rewards & Recognitions</li><li>Learning & Development</li></ul>Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Nahdi Medical Co.

Act as the first level of IT technical support to Nahdi users in UAE Warehouse, Office, and Pharmacies regarding the hardware, software and inftrastructure to facilitate Nahdi s operations, maintain all the hardware devices and the software, and ensure standardization.Accountabilities:Hardware &amp; Software Issues/Requests:<ul><li>Receive Nahdi users software and hardware issues/requests through e-mail, system alerts etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.</li><li>Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.</li><li>Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.</li><li>Prepare new POS units and install all standard software s (Oracle Retail program, antivirus, Open Office, etc .) for delivery to stores.</li><li>Escalate and Report un-resolved issues to the POS Supervisor until resolved.</li><li>Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.</li><li>Install and maintain POS printers and accessories.</li><li>Conducting regular visits as a preventive action.</li></ul>New Hires:<ul><li>Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain .etc to ensure providing the IT services as per the job profile.</li></ul>Hardware &amp; Software:<ul><li>Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.</li><li>Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.</li><li>Maintain the users software and applications (such as antivirus, Microsoft Office etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.</li></ul>Infrastructure:<ul><li>Manages network &amp; communication issues of the data center Operations</li><li>Troubleshoot network problems when occurred and prepare incident reports</li><li>Implement approved network security policies and procedures</li><li>Monitor network for any un-usual activity</li></ul>Trends &amp; Technologies:<ul><li>Keep up-to-date with new trends and technologies in IT field</li></ul>Work Environment:<ul><li>Indoors : 100%</li><li>Working Days : 5 Working Days</li><li>Days off : 2 Days Off</li><li>Working Hours : 8:00 AM 6:00 PM (1 hour break) (on call)</li></ul>

IT Operations Support Specialist

Nahdi

Receive Nahdi users software and hardware issues/requests through e-mail, system alerts etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.
Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.
Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.
Prepare new POS units and install all standard software s (Oracle Retail program, antivirus, Open Office, etc .) for delivery to stores.
Escalate and Report un-resolved issues to the POS Supervisor until resolved.
Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.
Install and maintain POS printers and accessories.
Conducting regular visits as a preventive action.
Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain .etc to ensure providing the IT services as per the job profile.
Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.
Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.
Maintain the users software and applications (such as antivirus, Microsoft Office etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.
Manages network &amp; communication issues of the data center Operations
Troubleshoot network problems when occurred and prepare incident reports
Implement approved network security policies and procedures
Monitor network for any un-usual activity
Keep up-to-date with new trends and technologies in IT field br&gt;

Sense Concepts

*For immediate hire as a Full-time employee with our Company*To ensure financial accuracy, compliance, and operational accountability across payroll, fines, tolls, insurance, vendor payments, and audit documentation. The role acts as the bridge between operations, finance, and HR, ensuring every deduction, payment, and document is verified, logged, and ready for audit.BENEFITS:<ul><li>Phone SIM</li><li>Laptop</li><li>Insurance</li></ul>JOB RESPONSIBILITIES:1. Payroll Preparation &amp; Verification<ul><li>Maintain attendance and shift tracking spreadsheets</li><li>Calculate gross pay, deductions, and overtime</li><li>Prepare monthly salary sheets and forward to the accountant</li></ul>2. Vendor Payments<ul><li>Verify invoices for vehicles, office expenses, and utilities</li><li>Cross-check with rental logs and contracts</li><li>Prepare and submit payment summaries for approval</li></ul>3. Audits<ul><li>Reconcile fines with RTA and Thrifty reports</li><li>Prepare driver-wise deduction summaries</li><li>Track and log all Salik crossings against trips</li><li>Review phone bills and flag unauthorized usage</li><li>Reconcile COD receipts with system reports</li><li>Investigate and document any short or excess cash variances</li></ul>4. PRO &amp; Visa Processing Oversight<ul><li>Maintain tracker for visa, medical, ID processing, and expiring documents</li><li>Verify PRO payments against completed transactions</li><li>Add or remove staff from health insurance plans</li></ul>IDEAL CANDIDATE:1. Strong leadership skills&ndash; can motivate and manage a large team effectively. Must have experience or HR skills2. Tech-savvy &ndash; comfortable with dispatch systems, spreadsheets, and online documentation. Solid computer skills is a must 3. Excellent problem-solver &ndash; quick decision-making under pressure. 4. Multitasker &amp; fast-paced worker &ndash; meets deadlines efficiently.5. Driving License - valid Category2- Light motor vehicles Driving license. Some route knowledge and navigation skills.6. Language - should be able to speak and understand English. Urdu/Hindi and Arabic languages is a bonus.7. Immediate Start - must have recently cancelled your employment VISA or willing to cancel within a week. Must be available for immediate start.Send your CV and relevant documents by Email or WhatsAppJob Types: Full-time, PermanentPay: AED3,500.00 - AED3,600.00 per monthApplication Question(s):<ul><li>Passport Nationality? (MUST ANSWER)</li><li>What is your Residency Visa status? Active or Cancelled?</li></ul>Experience:<ul><li>driving: 3 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Category2- Light motor vehicles Driving license (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Delivery Operations Support Associate

Explore 10000+ Operations support in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

10000 operations support jobs IN Dubai United Arab Emirates

Operations Support Executive

Operations Support Agent-Associate

Operations Support Executive (Arabic Speaker)

Operations Support Executive (Arabic Speaker)

IT Operations Support Specialist

IT Operations Support Specialist

Delivery Operations Support Associate