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partner success officer

justclean

Job SummaryThe Regional Partner Success Officer is responsible for ensuring operational success and order fulfillment within an assigned country, while also supporting multiple countries in the region when needed. This is a shift-based and rotational role, meaning coverage and responsibilities may change daily depending on operational requirements.The Officer plays a key role in monitoring orders, managing partner satisfaction, handling live operational issues, and coordinating with service providers and customer service teams to ensure seamless execution of delivery and home cleaning services.Key Responsibilities- Oversee the complete order cycle from pickup to delivery within the assigned country.- Monitor daily deliveries and ensure services are completed on time.- Follow up promptly on delayed or pending orders with service providers.- Track and update order status to maintain consistent performance.- Handle partner support tickets and escalate unresolved issues when necessary.- Support operations of the assigned country according to daily shift allocations.- Supervise operations across different delivery points and escalate delays or failures.- Act as a liaison between country teams and customer service.- Assist with real-time incident handling and operational escalations.- Prepare and submit shift reports summarizing incidents, order performance, and service quality.- Ensure the timely execution of pickups and deliveries.- Assist in the training and onboarding of service providers when needed.- Provide direct communication support to partners for any operational requirements.- Offer cross-country operational support during peak hours or emergencies.Job Type: Full-timePay: KD400.000 - KD600.000 per month

Partner Success Officer

CALO

<div>About Calo
Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We&rsquo;re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
Role overview
We are looking for an experienced Procurement Officer to create and maintain good relationships with key suppliers to ensure all ingredients, packaging,equipment and services are of the highest quality and delivered on time. We&rsquo;re looking for someone focused on increasing productivity by introducing smart sourcing solutions and agile services to decrease manual work. 
 
The ideal candidate has great analytical skills, leadership skills, food equipment technical skills, food ingredients technical skills, Also has the ability to identify the most profitable offers, evaluate vendors, negotiate contracts, and prepare reports. They are also well-versed in supply management principles and practices. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency by having outstanding service level with optimum cost and optimum inventory level.
Main Responsibilities<ul><li>
Responsible for capital equipment, services , food ingredients, packaging sourcing and procurement activities within assigned categories/locations.</li><li>
Collaborates with the project team to establish requirements and execute the full sourcing process to meet the defined technical scope of projects.</li><li>
Develop, lead and execute food and non-food sourcing strategies</li><li>
Work closely with the Operations team, Automation team, and Maintenance teams to enable fast execution of assets/ equipment procurement decisions.</li><li>
Track and report key functional metrics to reduce expenses and improve the effectiveness</li><li>
Communicate with stakeholders (Supply chain, engineering, Finance, and kitchen team) to ensure clear requirements and services documentation</li><li>
Forecast price and market trends to identify changes of balance in buyer-supplier power</li><li>
Perform cost and scenario analysis, and benchmarking</li><li>
Seek and partner with reliable vendors and suppliers for Kitchen equipment and services</li><li>
Monitor and forecast upcoming levels of demand while determining the quantity and timing of deliveries</li></ul>
Ideal Candidate<ul><li>
Focuses on increasing productivity by introducing smart equipment to decrease manual work</li><li>
Must have had a minimum of 3 years of previous proven experience as a purchasing officer or similar position</li><li>
Knowledge of the Kuwait inbound logistics cycle (customs clearance, Clearing Agent)</li><li>
Familiarity with sourcing and vendor management</li><li>
Interest in market dynamics along with a business sense</li><li>
A knack for negotiation and networking</li><li>
Ability to gather and analyze data</li><li>
Solid judgment along with decision-making skills</li><li>
Strong leadership capabilities</li></ul>
BIe9UeJey1</div>

Procurement Officer

Calo Inc.

<div>
 
 About Calo
 
 
 
 Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We&rsquo;re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
 
 
 Role overview
 
 
 We are looking for an experienced Procurement Officer to create and maintain good relationships with key suppliers to ensure all ingredients, packaging,equipment and services are of the highest quality and delivered on time. We&rsquo;re looking for someone focused on increasing productivity by introducing smart sourcing solutions and agile services to decrease manual work.
 
 
 The ideal candidate has great analytical skills, leadership skills, food equipment technical skills, food ingredients technical skills, Also has the ability to identify the most profitable offers, evaluate vendors, negotiate contracts, and prepare reports. They are also well-versed in supply management principles and practices. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency by having outstanding service level with optimum cost and optimum inventory level.
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Responsible for capital equipment, services , food ingredients, packaging sourcing and procurement activities within assigned categories/locations
 </li>
 <li>
 Collaborates with the project team to establish requirements and execute the full sourcing process to meet the defined technical scope of projects
 </li>
 <li>
 Develop, lead and execute food and non-food sourcing strategies
 </li>
 <li>
 Work closely with the Operations team, Automation team, and Maintenance teams to enable fast execution of assets/ equipment procurement decisions
 </li>
 <li>
 Track and report key functional metrics to reduce expenses and improve the effectiveness
 </li>
 <li>
 Communicate with stakeholders (Supply chain, engineering, Finance, and kitchen team) to ensure clear requirements and services documentation
 </li>
 <li>
 Forecast price and market trends to identify changes of balance in buyer-supplier power
 </li>
 <li>
 Perform cost and scenario analysis, and benchmarking
 </li>
 <li>
 Seek and partner with reliable vendors and suppliers for Kitchen equipment and services
 </li>
 <li>
 Monitor and forecast upcoming levels of demand while determining the quantity and timing of deliveries
 
 
 </li>
 </ul>
 Ideal Candidate
 
 
 <ul>
 <li>
 Focuses on increasing productivity by introducing smart equipment to decrease manual work
 </li>
 <li>
 Must have had a minimum of 3 years of previous proven experience as a purchasing officer or similar position
 </li>
 <li>
 Knowledge of the Kuwait inbound logistics cycle (customs clearance, Clearing Agent)
 </li>
 <li>
 Familiarity with sourcing and vendor management
 </li>
 <li>
 Interest in market dynamics along with a business sense
 </li>
 <li>
 A knack for negotiation and networking
 </li>
 <li>
 Ability to gather and analyze data
 </li>
 <li>
 Solid judgment along with decision-making skills
 </li>
 <li>
 Strong leadership capabilities
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 BIe9UeJey1
</div>

Westcon-Comstor

<div>
 
 The Key Accounts Business Development Manager will be responsible for developing, managing, and expanding relationships with Comstor's key partners in the assigned markets. Acting as the primary contact for these accounts, the role will focus on strengthening partner engagement, driving Cisco business growth, and ensuring operational excellence in account management.
 
 
 This role is highly strategic and requires a strong blend of business development acumen, partner relationship management, and collaboration with internal sales and operational teams to achieve country-level sales targets and long-term growth objectives.
 
 
 
 
 
 
 DUTIES &amp; RESPONSIBILITIES
 
 
 
 Key Partner Management
 
 <ul>
 <li>
 Act as the first point of contact for assigned key partners across Kuwait, Qatar, and Bahrain.
 </li>
 <li>
 Manage partner registrations, contracts, and renewals with Comstor and Cisco to ensure seamless operations and compliance.
 </li>
 <li>
 Strengthen long-term partner relationships to position Comstor as the distributor of choice for Cisco solutions.
 </li>
 </ul>
 
 
 
 
 Business Development &amp; Sales Growth
 
 <ul>
 <li>
 Work hand in hand with the sales teams to build and maintain a robust business funnel.
 </li>
 <li>
 Drive the achievement of country sales targets by aligning account strategies with Cisco's business objectives.
 </li>
 <li>
 Identify upsell and cross-sell opportunities within assigned accounts and markets.
 </li>
 <li>
 Strategic Planning &amp; Execution
 </li>
 <li>
 Develop annual account plans and growth strategies for each partner.
 </li>
 <li>
 Track milestones, KPIs, and progress against agreed business objectives.
 </li>
 <li>
 Monitor market dynamics and partner performance, proactively addressing risks and opportunities.
 </li>
 </ul>
 
 
 
 
 Collaboration &amp; Alignment
 
 <ul>
 <li>
 Coordinate with internal teams (sales, architecture, marketing, operations, technical, finance) to deliver best-in-class partner experience.
 </li>
 <li>
 Work closely with Cisco channel teams to align Comstor's activities with Cisco's GTM (Go-to-Market) strategy.
 </li>
 <li>
 Support marketing campaigns, enablement sessions, and events to drive partner engagement.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Ensure accurate partner records, forecasts, and reporting are maintained in line with company processes.
 </li>
 <li>
 Monitor and improve operational workflows between Comstor and partners to optimize efficiency.
 </li>
 <li>
 Provide timely feedback and market intelligence to internal stakeholders.
 </li>
 </ul>
 
 
 
 
 
 ABOUT YOU
 
 
 
 Education:
 
 <ul>
 <li>
 Bachelor's degree in Business, Sales, Marketing, IT, or related field (MBA preferred).
 </li>
 <li>
 Professional Experience:
 </li>
 <li>
 5+ years of experience in business development, account management, or channel/partner management, ideally within IT distribution, vendor, or system integrator environments.
 </li>
 <li>
 Proven experience in managing key accounts in the GCC region (experience in Kuwait, Qatar, Bahrain markets is a strong advantage).
 </li>
 <li>
 Solid understanding of Cisco's solutions portfolio (networking, collaboration, security, cloud, and data center) is highly preferred.
 </li>
 <li>
 Demonstrated success in achieving and exceeding sales targets.
 </li>
 </ul>
 
 
 
 
 Skills &amp; Competencies:
 
 <ul>
 <li>
 Strong partner relationship management and negotiation skills.
 </li>
 <li>
 Excellent communication and presentation skills in English (Arabic is a plus).
 </li>
 <li>
 Ability to develop strategic account plans and execute them effectively.
 </li>
 <li>
 Strong analytical, reporting, and forecasting capabilities.
 </li>
 <li>
 Collaborative team player with the ability to work across multiple functions.
 </li>
 <li>
 Results-driven, proactive, and adaptable to a fast-paced business environment.
 </li>
 </ul>
 
 
 
 
 Other Requirements:
 
 <ul>
 <li>
 Willingness to travel within Kuwait, Qatar, and Bahrain as required.
 </li>
 <li>
 Strong cultural awareness and ability to build trust across diverse markets.
 </li>
 </ul>
 
 
 
 
 Why Join Comstor?
 
 
 Work with the global leader in Cisco distribution and gain unparalleled exposure to Cisco's ecosystem.
 
 
 
 
 
 Be part of a dynamic, multicultural team with a shared focus on growth and success.
 
 
 Competitive compensation and benefits package.
 
 
 
 
 
 Career development opportunities within Westcon-Comstor's network.
 
 
 Opportunity to make a real impact in driving Cisco's success in the Gulf region.
 
</div>

Business Development Manager - Comstor Key Accounts

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose<ul><li> 
Responsible for overseeing business growth and coordinating with company leadership to maintain &amp; develop beneficial relationships with clients, suppliers and other business partners.</li><li>
Actively develops and maintain a team of high-performing solution design Engineers and continually seek innovative methods for improving team performance.</li><li>
Helps meet organization revenue goals by driving innovative technical solutions and leading day to day account-level activities.</li><li>
Accountable for executing on sales goals by driving Ooredoo and FASTtelco product portfolio</li><li>
Directly manages a team of solution design engineers as part of Inside Sales Systems Engineering.</li></ul>
Key Accountabilties &amp; Responsiblities<ul><li> 
Build and develop commercial and strategic relationships with key targeted partners.</li><li>
Perform quarterly partner reviews of established goals</li><li>
Assess New Partnership Opportunities</li><li>
Contacting security, SaaS , networking services vendor and develop a customized solutions that meets the customer requirements.</li><li>
Be accountable for sourced and influenced revenue, partner success KPIs, and retention and integration adoption</li><li>
collaborating with other departments to develop and enhance strategies and build effective support programs, such as sales enablement</li><li>
Preparing cost estimates for licensing/products and subscriptions.</li><li>
Services Pricing and building cost sheets to justify the cost and overall profit.</li><li>
Encourage and supervise any collaborations with partner brands.</li><li>
Conducting market research to identify new business opportunities and client leads</li><li>
Oversee co-marketing campaigns, including the production of collateral, webinars, and events</li><li>
Identifying new markets to encourage business growth</li><li>
Help technical team in the implementation phase by explaining the exact scope of work that meets customer needs.</li><li>
Developing and executing short- and long-term multi-channel campaigns to drive leads and the sales pipeline</li><li>
Developing customer personas and knowing their buying preferences</li><li>
sales training and coaching</li><li>
Conducting market research to identify new business opportunities and client leads</li></ul><ul><li>
Perform quarterly partner reviews of established goals</li><li>
Proactively take responsibility for self-improvement by developing business insights, knowledge and innovations in relevant field of expertise.</li><li>
Other duties as directed by supervisor or other superiors.</li></ul>
Qualifications<ul><li> 
BE in Electronics and tele\Communication and\or Computer Science.</li><li>
Master degree is a plus</li></ul></div>

Manager, Partnership & Demand / FASTtelco Subsidiary of Ooredoo Kuwait

brite consult

Job Title: Public Relations Officer (PRO)Job Purpose:The Public Relations Officer is responsible for managing all government-related procedures, ensuring compliance with local labor, immigration, and residency laws. The role involves liaising with ministries, handling visa and licensing processes, and supporting the HR/Operations team with documentation and regulatory matters.Key Responsibilities:Handle all activities related to residency, visa applications, renewals, cancellations, and transfers for employees.Coordinate with Ministries (Interior, Labor, Municipality, etc.) for approvals, permits, and licenses.Ensure timely renewal of company-related documents such as Commercial License, Chamber of Commerce registration, and Civil IDs.Prepare and submit applications, letters, and supporting documents to government authorities.Maintain up-to-date records of all PRO-related documentation.Act as the key liaison between the company and government bodies.Monitor changes in Kuwaiti labor and immigration laws and advise management on compliance updates.Support onboarding and offboarding processes from a legal/documentation perspective.Represent the company in legal or regulatory issues as required.Provide Arabic translation and typing for official submissions where necessary.Requirements:3&ndash;5 years of experience as a PRO in KuwaitStrong understanding of Kuwait labor, immigration, and regulatory processesExcellent communication skills in Arabic and English (spoken &amp; written)Valid Kuwaiti Driving LicenseStrong organizational and follow-up skillsMust be currently based in KuwaitJob Types: Full-time, Permanent

Public Relations Officer (PRO)

DAL Studio

Job Description &ndash; Mandoob (Government Relations Officer / Public Relations Officer)Position Title: MandoobDepartment: Administration / HR &amp; Legal AffairsReports To: Head of HR &amp; Administration / ManagementLocation: KuwaitRole PurposeThe Mandoob (Government Relations Officer) is responsible for handling all government and legal formalities for employees and the company. The role ensures compliance with Kuwait Labor Law and Ministry requirements, facilitates smooth processing of visas, permits, licenses, and other official documents, and represents the company at various government authorities to safeguard business operations.Key Responsibilities<ul><li>Manage all government-related processes, including visas, residencies, work permits, renewals, transfers, and cancellations.</li><li>Handle employee documentation: medicals, fingerprinting, civil IDs, driving licenses, health insurance, and other formalities.</li><li>Process company-related licenses, commercial registrations, and Municipality / Chamber of Commerce documentation.</li><li>Represent the company at Ministries (Interior, Labor, Health, Municipality, Commerce &amp; Industry, etc.), embassies, and other authorities.</li><li>Maintain up-to-date knowledge of Kuwait Labor Law, visa categories, and government procedures.</li><li>Prepare and submit timely applications, forms, and letters as required by government agencies.</li><li>Manage and track deadlines for renewals of residencies, licenses, permits, and contracts.</li><li>Liaise with HR, Finance, and Management to ensure alignment of staff mobilization and compliance requirements.</li><li>Maintain accurate records of government-related transactions and submit regular reports to management.</li><li>Provide assistance during inspections, audits, and legal matters affecting the company.</li><li>Support in translation of documents (Arabic&ndash;English) when required.</li></ul>Accountabilities<ul><li>Ensure all employees&rsquo; and the company&rsquo;s legal documents are valid, renewed, and compliant.</li><li>Minimizes penalties, fines, or delays due to missed renewals or incorrect submissions.</li><li>Ensure confidentiality, accuracy, and completeness of government-related paperwork.</li><li>Maintain strong professional relationships with government officers to expedite processes.</li><li>Provide timely updates and advice to management regarding changes in regulations.</li></ul>Competencies (Skills &amp; Attributes)<ul><li>Knowledge of Regulations: Strong understanding of Kuwait Labor Law, visa processes, and government systems (Sahel, PACI, Shoun, etc.).</li><li>Communication Skills: Fluent in Arabic &amp; English (reading, writing, speaking).</li><li>Networking Ability: Established contacts with government offices and authorities.</li><li>Attention to Detail: Accuracy in documentation and data entry.</li><li>Time Management: Ability to prioritize tasks and meet strict deadlines.</li><li>Problem Solving: Resourceful in resolving procedural issues and unexpected requirements.</li><li>Confidentiality: Ability to handle sensitive information with integrity.</li><li>Driving Skills: Valid Kuwaiti driving license (mandatory).</li></ul>Key Performance Indicators (KPIs)<ul><li>Timeliness of Renewals &amp; Submissions: 100% compliance with deadlines (visas, residencies, licenses).</li><li>Accuracy of Documentation: Less than 1% rejection/error rate in applications submitted.</li><li>Government Relations Efficiency: Number of processes completed within the required timeframe (measured monthly/quarterly).</li><li>Compliance: Zero penalties/fines imposed due to delays or errors.</li><li>Employee Satisfaction: Positive feedback from staff on efficiency of documentation/visa processing.</li><li>Reporting &amp; Tracking: Timely submission of weekly/monthly status reports to HR &amp; Management.</li><li>Cost Control: Effective management of government-related expenses and avoidance of unnecessary charges.</li></ul>Job Type: Full-timePay: KD250.000 - KD350.000 per month

Mandoob (Government or Public Relations Officer)

Explore 70+ Partner success officer in Kuwait City this September. Find roles across top companies and apply now to boost your career.

70 partner success officer jobs IN Kuwait City

Partner Success Officer

Procurement Officer

Procurement Officer

Business Development Manager - Comstor Key Accounts

Manager, Partnership & Demand / FASTtelco Subsidiary of Ooredoo Kuwait

Public Relations Officer (PRO)

Mandoob (Government or Public Relations Officer)