post sales support engineer

GE Vernova

<div><div><div>Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.<h1 class="jobSectionHeader">
Job Description</h1>
Roles and Responsibilities<ul><li>
Research and troubleshoot issues involving all aspects of the GE Digital solutions, including but not limited to configuration, user interface, network and communication connectivity and performance, Cloud and on- premise component interoperability, data collection/storage, visualization, analytics, machine monitoring software and associated control systems, hardware infrastructure, and interfaces to enterprise systems such as ERP, PLM and Quality.</li><li>
Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.</li><li>
Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.</li><li>
May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.</li><li>
A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.</li></ul>
Required Qualifications<ul><li>
This role requires basic experience in the Services &amp; Digital Customer Support Engineering. Knowledge level is comparable to a Bachelor's degree from an accredited university or college</li><li>
Candidate should be an Engineering graduate (B.E / B. Tech) with working experience of 4~5 years</li></ul>
Desired Characteristics<ul><li>
Strong oral and written communication skills. Ability to document, plan, market, and execute programs.</li><li>
Candidate should have good understanding of IT/ networks and cyber security aspects</li><li>
Have hands-on experience on SCADA/ EMS technology ( GEV eterra platform)</li><li>
Candidate should be well versed with working on database/ displays</li><li>
Candidate understands the architecture, data flow from Sub-station to Control center</li><li>
Candidate should be confident on troubleshooting system issues and providing resolutions.</li><li>
Note:</li><li>
This Role is for location Shillong/ Guwahati. Candidate shall get a posting for the said location.
</li><li> 
For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.</li></ul><h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: Yes</div></div></div></div></div></div></div></div></div></div>

Customer Support Engineer Analyst

Megaplus Pakistan

Role Description: This is a full-time onsite position for an Enterprise Pre-Sales Solution Engineer. Location: Lahore / KarachiDescription:<ul><li>The Pre-Sales Engineer will be responsible for providing technical assistance to customers and the Sales Team. Working on customer RFPs and Solution Configurators to build BOQs. The Pre/Post Sales Engineer will also be responsible for assisting the Sales Team in creating product proposals and RFP responses.</li><li>Working knowledge of Enterprise Products and Technologies i.e. Servers, Virtualization, Storage, Backup.</li><li>Working knowledge of Sizing Tools and Solution Configurators.</li><li>Candidate should have been in a customer-facing role with excellent communication skills.</li><li>Must be self-motivated and eager to learn new technologies and skills to better assist customers.</li><li>Ability to work in a team environment.</li><li>Proficiency in hardware, software, and/or operating systems environments.</li></ul>Qualifications and Skills:<ul><li>Communication Skills</li><li>Experience in Pre-Sales and Technical Support Service</li><li>Ability to work in a team environment and on multiple projects simultaneously</li><li>Bachelor&rsquo;s degree in Computer Science or related field</li><li>Relevant Technology Certifications is a plus</li></ul>#PreSalesEngineer #SolutionEngineer #EnterpriseSolutions #TechnicalSales #ITJobsPakistan #LahoreJobs #KarachiJobs #ITInfrastructure #Virtualization #Servers #Storage #BackupSolutions #TechCareers #HiringNow #ITJobs #EngineeringJobsJob Type: Full-timePay: From Rs250,000.00 per monthWork Location: In person

Enterprise Pre-Sales Engineer

Maxell Group of Companies

Job Description: Sales Engineer &ndash; Duct Heaters &amp; VAV SystemsRole OverviewWe are seeking an experienced Sales Engineer with strong technical and commercial expertise in Duct Heaters and Variable Air Volume (VAV) systems. The role involves business development, project sales, and technical support for HVAC consultants, contractors, and MEP partners across the UAE.Key Responsibilities<ul><li>Develop and manage sales for Duct Heaters &amp; VAV products across assigned territories</li><li>Identify and track HVAC projects, tenders, and specification opportunities</li><li>Work closely with consultants, MEP contractors, and developers to get products specified</li><li>Prepare technical submittals, BOQs, quotations, and cost estimates</li><li>Conduct product presentations, technical meetings, and site visits</li><li>Coordinate with engineering, production, and logistics teams to ensure timely delivery</li><li>Negotiate commercial terms and close orders in line with company targets</li><li>Maintain CRM updates, sales forecasts, and market intelligence</li></ul>Technical Requirements<ul><li>Strong knowledge of Duct Heaters </li><li>Hands-on experience with VAV terminals, controllers, dampers, and controls</li><li>Understanding of HVAC drawings, load calculations, and airflow concepts</li><li>Familiarity with UAE/GCC HVAC regulations</li><li>Ability to support pre-sales and post-sales technical queries</li></ul>Candidate Profile<ul><li>Bachelor&rsquo;s degree in Mechanical / Electrical Engineering</li><li>4&ndash;8 years of relevant sales experience in HVAC manufacturing or system suppliers</li><li>Proven network with consultants, contractors, and MEP firms in UAE</li><li>Strong communication, negotiation, and presentation skills</li><li>Valid UAE driving license preferred</li></ul>Job Type: Full-timeWork Location: In person

Sales Engineer

Nasco Trading LLC

Elevator Sales Engineer Job Description.Job PurposeThe Elevator Sales Engineer is responsible for selling elevator &amp; Dumbwaiter solutions by combining technical expertise with sales skills. The role involves developing customized vertical transportation solutions, preparing technical and commercial proposals, and coordinating with clients and internal teams to secure profitable projects.Sales &amp; Business Development&middot; Identify and pursue new business opportunities in residential, commercial, and industrial projects&middot; Develop and maintain strong relationships with consultants, contractors, architects, and end clientsPre-Sales Engineering &amp; Technical Assessment&middot; Conduct detailed site surveys to assess building structure, shaft dimensions.&middot; Analyse architectural and structural drawings to determine optimal elevator configurations&middot; Select appropriate elevator types (traction, hydraulic, MRL, panoramic, freight, hospital, etc.Proposal Development &amp; Tendering&middot; Prepare complete technical and commercial proposals in response to RFQs and tendersSales Negotiation &amp; Contract Finalization&middot; Lead commercial negotiations including pricing, payment terms, delivery schedules, and warranties&middot; Ensure contracts accurately reflect technical scope, specifications, and commercial agreements&middot; Support legal and finance teams during contract review and finalizationPost-Sales &amp; Customer Satisfaction&middot; Act as the primary technical-commercial point of contact until project completion&middot; Support testing, commissioning, and handover to maintenance teams&middot; Address customer concerns to ensure high satisfaction and future business&middot;Market Intelligence &amp; Strategy Support&middot; Track competitor products, pricing, and market positioning&middot; Provide feedback on customer needs and emerging market trends&middot; Support product development and marketing strategies&middot;Reporting &amp; Compliance&middot; Maintain accurate records of leads, proposals, contracts, and variations.&middot; Update CRM systems and sales forecasts regularly.Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Sales Engineer - Elevator

ChainLink Industries Factory

OverviewWe are seeking a motivated and technically skilled Sales Engineer to join our team. The role combines sales expertise with technical knowledge, focusing on identifying new business opportunities, building strong client relationships, and providing solutions tailored to customer requirements.Key Responsibilities<ul><li>Develop and maintain strong relationships with existing and potential clients.</li><li>Identify customer needs and propose appropriate products and technical solutions.</li><li>Prepare and deliver technical presentations and product demonstrations.</li><li>Generate sales leads, follow up on inquiries, and close deals to achieve sales targets.</li><li>Collaborate with design, production, and procurement teams to ensure project delivery.</li><li>Prepare quotations, proposals, and technical documents.</li><li>Monitor market trends, competitor activities, and customer feedback.</li><li>Provide post-sales support and ensure customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Engineering (Mechanical, Industrial, or related field..).</li><li>Proven experience 2 years as a Sales Engineer or in technical sales (preferably in steel or construction materials industry).</li><li>Strong technical understanding and ability to explain complex concepts to clients.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in MS Office; experience with ERP systems is an advantage.</li><li>Fluent in English &amp; Arabic is plus .</li></ul>Job Type: Full-timeExperience:Technical Sales: 2 years (Required)Driving License in Qatar (Required)Job Type: Full-time

Sales Engineer/Executive

Saleh & Abdulaziz Abahsain Co.,Ltd.

<div>
 
 We&rsquo;re looking for a results-driven
 
 Sales Engineer/ Specialist
 
 to join our team.
 
 
 This role bridges technical expertise and sales strategy, ideal for someone who understands client needs, translates them into smart technical solutions, and closes deals with confidence.
 
 
 
 
 
 
 Positions Available:
 
 
 
 
 
 <ul>
 <li>
 
 Welding Background
 
 
 (Jeddah) (Riyadh) (Jubail) (Dammam)
 
 </li>
 <li>
 
 Heavy Equipment Background
 
 
 (Riyadh) (Jeddah)
 
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Understand customer requirements and provide tailored technical solutions
 </li>
 <li>
 Support the sales team with product demos, presentations, and proposal development
 </li>
 <li>
 Prepare and deliver technical offers in response to client needs
 </li>
 <li>
 Build and maintain strong relationships with clients and key stakeholders
 </li>
 <li>
 Collaborate with engineering and product teams to align solutions with customer feedback
 </li>
 <li>
 Assist in post-sales support and ensure customer satisfaction
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering or a related field
 </li>
 <li>
 2+ years of experience in technical sales or pre-sales engineering
 </li>
 <li>
 Strong communication and presentation skills
 </li>
 <li>
 Ability to understand technical concepts and explain them clearly to non-technical audiences
 </li>
 <li>
 Proactive, detail-oriented, and target-driven
 </li>
 </ul>
 
 
</div>

Sonawane group

Job SummaryThe Maintenance Engineer &ndash; Post Sales &amp; Handover is responsible for ensuring smooth transition of completed real estate units from project completion to customer occupancy. The role involves inspection, testing, rectification of snags/defects, coordination with contractors, and technical support during the defect liability period (DLP), ensuring customer satisfaction and asset quality.Key Responsibilities1. Post-Sales &amp; Handover Activities<ul><li>Conduct pre-handover inspections of residential/commercial units and common areas.</li><li>Identify, record, and close snag lists / punch points before handover.</li><li>Coordinate with contractors, vendors, and internal teams for timely rectification.</li><li>Ensure all MEP systems (Electrical, Plumbing, Fire Fighting, ELV) are fully functional.</li><li>Support customer unit inspections and address technical queries during handover.</li></ul>2. Defect Liability Period (DLP) Management<ul><li>Monitor and manage defects reported during the DLP.</li><li>Log complaints, assign tasks, and track closure within agreed timelines.</li><li>Verify quality of rectification works and ensure compliance with specifications.</li><li>Liaise with contractors to enforce DLP obligations.</li></ul>3. Maintenance &amp; Technical Support<ul><li>Carry out preventive and corrective maintenance activities post-handover.</li><li>Attend to post-handover breakdowns and emergency maintenance issues.</li><li>Ensure safe operation of building services and equipment.</li><li>Recommend improvements for long-term asset performance.</li></ul>4. Documentation &amp; Compliance<ul><li>Maintain handover checklists, inspection reports, and maintenance logs.</li><li>Verify as-built drawings, warranties, manuals, and O&amp;M documents.</li><li>Ensure compliance with statutory approvals and local authority requirements.</li><li>Support audits and technical handover to facilities management teams.</li></ul>5. Customer Interaction<ul><li>Coordinate directly with customers during handover and post-handover stages.</li><li>Address technical complaints professionally to ensure high customer satisfaction.</li><li>Provide guidance on proper usage and maintenance of installed systems.</li></ul>Qualifications<ul><li>Diploma or bachelor&rsquo;s degree in civil engineering/ mechanical / electrical.</li><li>Certification in Facilities Management (preferred)</li></ul>Experience<ul><li>3&ndash;7 years of experience in real estate, property management.</li><li>Strong exposure to post-sales, handover, and DLP management</li><li>Experience with residential, commercial, or mixed-use projects</li></ul>Skills &amp; Competencies<ul><li>Strong knowledge of MEP systems</li><li>Snag management and defect rectification expertise</li><li>Contractor and vendor coordination</li><li>Customer handling and communication skills</li><li>Knowledge of safety standards and statutory regulations</li><li>Proficiency in MS Office</li></ul>Expectations from the position: -Key Performance Indicators (KPIs)<ul><li>Timely closure of snags and DLP issues</li><li>Customer satisfaction scores</li><li>Compliance with handover timelines is met.</li><li>Reduction in repeat maintenance complaints</li><li>Quality of documentation and reporting</li></ul>Job Type: Full-timePay: ₹20,000.00 - ₹40,000.00 per monthWork Location: In person

Maintenance Engineer – Post Sales & Handover (Real Estate)

Search 10000+ Post sales support engineer jobs near you this January. New roles added regularly across leading industries. Apply today.

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