process consultant

Halian | Managed Services, Recruitment Agency & Contract Staffing

<div>
 
 Halian is hiring Process Performance Consultant / Senior Consultant in Riyadh.
 
 
 
 
 
 Greetings!
 
 
 
 
 
 Experience required: 5+ Years
 
 
 Duration: Perm
 
 
 
 
 
 Required Skills:
 
 
 * An outstanding university degree with a focus on business or information technology (ideally with majors in process mining, data analytics, process management, business intelligence, etc.)
 
 
 * Initial practical knowledge in one of our focus areas: Process mining (Celonis, Signavio, etc.), business process management &amp; process modeling (BPMN), RPA (PowerBI, UiPath, etc.)
 
 
 * Ideally, basic knowledge of SQL and ERP (SAP) systems.
 
 
 * Strong presentation and facilitation skills as well as very good MS Office skills.
 
 
 * Excellent English skills, Arabic skills are an advantage.
 
 
 * Independent working style, high reliability, and team spirit.
 
 
 * Desire for management consulting and a steep learning curve.
 
 
 
 
 
 * Interested people, share your resume to Syed.Muhammedali@halian.com
 
</div>

Process Consultant

Knack Global

JOB DESIGNATION-Process AssociateJOB LOCATION- JaipurJOB DESCRIPTION-Checking Claim status/patient eligibility with Insurance companies in the USA over the phone.CANDIDATE REQUIREMENTS/QUALIFICATION/SKILLSGraduates in any Discipline (other than BTECH pursuing)Good Command over English (Oral &amp; Written)Good Analytical SkillsComputer SavvyGood Listening SkillsFlexible to work in night ShiftsBENEFITS1. Five days working : Monday - Friday (Sat &amp; Sun Fixed week off)2. Two-way cab facility.3. Subsidized one-time meal.4. Gym access to all the employees.Job Type: Full-timePay: &#8377;23,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Food provided</li><li>Provident Fund</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Jaipur, Rajasthan (Preferred)</li></ul>Work Location: In person

Process Consultant (Operations)

<div>
 
 
 About us:
 
 
 
 We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive.
 
 
 FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country&rsquo;s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships &ndash; from co-workers to clients.
 
 
 
 
 
 
 Role Title: Principal Business Process Consultant
 
 
 
 
 Position Summary:
 
 
 
 This role is responsible for leading process transformation, complex problem solving and Lean implementation efforts across the enterprise with a focus on measurable and sustainable results. This role requires a system thinker who can operate effectively at all levels of the organization and is excited to create tangible value for the company. Initiatives typically have a high complexity, risks and require a large number of resources in support of highly complex business unit, corporate goals, and organizational changes. The consultant is viewed as a leader in the organization, with the ability to facilitate difficult discussions, provide candid feedback and be a trusted advisor to project sponsors.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 Continuous Improvement:
 
 
 <ul>
 <li>
 Responsible for orchestrating and leading process improvement initiatives across the enterprise, including understanding the current state, quantifying the opportunity, facilitating future state design, and leading a team through the execution of improvement opportunities.
 </li>
 <li>
 Apply systematic / structured approach to lead and identify underlying process improvements to be more efficient and effective and actively execute changes and enhancements Ensure that initiatives are on track and that assigned team members are utilized efficiently and effectively. Continuously communicate the status to key stakeholders. Document risks and issues and ensure mitigation activities are in place to minimize impact. Ensure alignment with interdependent efforts.
 </li>
 <li>
 Help to build out and maintain consistent and scalable Continuous Improvement, process reengineering and Lean practices for the organization.
 </li>
 <li>
 Provide thought leadership in Continuous Improvement disciplines and effectively partner with leaders throughout the company to provide and execute on recommendations.
 </li>
 <li>
 Independently design and facilitation large-scale, complex problem-solving sessions with a broad spectrum of stakeholders. Drive the preparation process including knowledge book development, stakeholder updates, and detailed agenda creation.
 </li>
 <li>
 Independently Partner with business leaders and front-line employees to implement a Lean management system. Coach front-line leaders and employees on how to manage effectively in a Lean management system.
 </li>
 <li>
 Establish metrics and OKRs to track business performance with the ability lead and coach corrective action efforts with business owners.
 </li>
 <li>
 Interact effectively with all levels of the organization; develop strong working relationships with key stakeholders.
 </li>
 <li>
 Ability to analyze process data sets and summarize key findings for a process owners and key stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Mentorship &amp; Continuous Improvement:
 
 
 <ul>
 <li>
 Be recognized as Subject Matter Expert on Lean, process reengineering, and continuous improvement.
 </li>
 <li>
 Champion and promote the use of Lean and continuous improvement standards and best practices across the organization.
 </li>
 <li>
 Mentor others in the organization and consult, train and advise on these skills sets. Assist in building out and improving the continuous improvement standards and continuously improving them to ensure better outcomes.
 </li>
 </ul>
 
 
 
 
 
 Essential Functions &amp; Responsibilities:
 
 
 <ul>
 <li>
 Function as CI Process Management Lead for large-scale projects and medium-sized initiatives, ensure alignment to strategic goals and metrics; partner with Sponsor &amp; PPM; establish measures of success and structure; lead/direct program team; resolve issues; manage risks; communicate status; and orchestrate successful &amp; timely execution on stated objectives
 </li>
 <li>
 Assist Lean and metric development activities and apply a structured approach to assist is the execution of an implementation strategy and plan that drives adoption of continuous improvement behaviors across departments.
 </li>
 <li>
 Assist with the development of Lean and continuous improvement best practices and standards across the organization. Consult as needed on programs / projects across the enterprise. Serve as a mentor to individuals looking learn and practice Lean and continuous improvement within FM.
 </li>
 </ul>
 
 
 
 
 
 Skill and Experience:
 
 
 <ul>
 <li>
 5-7 years of total experience required
 </li>
 <li>
 Additional Experience Qualifier (optional): 5+ years of experience in continuous improvement, project management, and change management roles with successful track record of leading large-scale programs over multi-year timeframes. Experience operating within a corporate CI/Lean environment and building out new approaches, artifacts, and strategies to improve project and change implementation. Experience leading large-scale projects that drive organization-wide changes and large and demonstrated strength as change champion. Lean or Continuous Improvement certification (e.g., Black Belt)
 </li>
 <li>
 Leadership: Create an environment where the team is inspired, engaged, and motivated. Help the team identify and remove barriers that get in the way of improving processes.
 </li>
 <li>
 Planning &amp; Organizing: Demonstrate a logical, systematic, and orderly approach to establish structure and drive alignment necessary to deliver improvement results. Able to monitor team performance and adjust plans or pace based on progress, performance, risks, and issues.
 </li>
 <li>
 Strategic Thinking: Ability to challenge conventional thinking, ask the right questions and identify opportunities to prepare for future eventualities. Proactively implement plans and contingencies to address future needs.
 </li>
 <li>
 Partnership Building: Strong networking, influencing, and partnering skills, especially in terms of navigating FM&rsquo;s organization to coordinate across a large and varied set of stakeholders.
 </li>
 <li>
 Presentation &amp; Communication: Strong communication skills (including written and oral presentation skills) with ability to communicate and adapt communication to all levels of the organization.
 </li>
 <li>
 Problem Solving: Skilled at identification, articulation, and scoping of problems in a complex environment. Ability to identify root cause using a structure approach and implement solution in timely manner. Able to balance the needs of different stakeholders in recommendations and solutions.
 </li>
 <li>
 Change Management: Ability to quickly develop understanding of new operating model concepts and drive change adoption.
 </li>
 <li>
 Technical Ability: Expert knowledge of process improvement tools and frameworks along with the ability to expertly analysis process performance data.
 </li>
 </ul>
 
 
 
 
 
 Must Have Skills:
 
 
 <ul>
 <li>
 Business process transformation in service-based organizations.
 </li>
 <li>
 Facilitation; process improvement workshops (Kaizen, Value Stream, Workout).
 </li>
 <li>
 Business process mapping and design using Visio and Lucidchart.
 </li>
 <li>
 Operational metrics analysis (SLAs, cycle time, capacity, etc.).
 </li>
 <li>
 Preferred: Lean Six Sigma Black Belt certification and strong stakeholder influence
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications:
 
 
 <ul>
 <li>
 BE/ B.Tech or Any Master's Degree
 </li>
 </ul>
 
 
 
 
 
 Work location:
 
 Bengaluru
 
</div>

Lead Business Process Consultant [T500-20862]

Budsbear LLC

We are seeking an analytical and detail-oriented Process Consultant to join our client&rsquo;s team in Dubai. In this role, you will lead end-to-end process assessments, design optimized workflows, and implement structured solutions that enhance operational efficiency across various business functions. You will collaborate with client stakeholders to align processes with strategic objectives, ERP capabilities, and industry best practices, ensuring measurable improvement in performance and governance.Required Qualifications and SkillsDuties and Responsibilities Conduct comprehensive &ldquo;As-Is&rdquo; process assessments across Sales, Operations, Finance, and HR functions. Map end-to-end workflows and cross-functional interactions to identify bottlenecks, redundancies, and improvement areas. Collaborate with stakeholders to understand business goals, challenges, and operational dynamics. Design &ldquo;To-Be&rdquo; processes aligned with organizational objectives and ERP capabilities. Develop Standard Operating Procedures (SOPs), Role &amp; Responsibility (R&amp;R) matrices, and review frameworks. Assist in organization structure design to ensure accountability and clarity across departments. Define and establish Key Performance Indicators (KPIs) linked to business goals. Evaluate ERP systems and digital tools for alignment with process needs. Identify system and functional gaps, collaborating with technical teams to recommend or implement solutions. Support system testing, user training, and post-implementation adoption for smooth deployment. Partner with client teams to drive change management and transition to new processes. Conduct workshops and training sessions to foster understanding and ownership among users. Monitor and evaluate implemented processes for sustainability and continuous improvement. Lead Root Cause Analysis (RCA) and implement Corrective and Preventive Actions (CAPA). Establish frameworks for ongoing process performance monitoring and refinement.Required Qualifications and Skills Bachelor&rsquo;s degree in Business, Engineering, or a related field (MBA preferred). 3&ndash;6 years of experience in business process consulting, ERP implementation, or management consulting. Strong understanding of business process design, organization structures, and ERP systems. Analytical mindset with the ability to derive insights from operational data. Excellent communication, facilitation, and stakeholder management skills. Strong data analysis and documentation abilities. Proficiency in MS Office tools; exposure to ERP systems preferred. High attention to detail, structured thinking, and strong process discipline. Effective verbal communication and presentation skills. Comfortable engaging with senior management and working across client locations.Preferred Qualifications Experience in industries such as trading, projects, manufacturing, or services. Exposure to digital transformation or process automation projects.Other Details Must be within a commutable distance of Dubai.Job Type: Full-timePay: AED6,500.00 - AED8,000.00 per month

Process Optimization Consultant

Siemens Energy

<div><div>A Snapshot of Your Day 
Imagine leading the design and implementation of cutting-edge Asset Management capabilities within ServiceNow. You will collaborate closely with business stakeholders and process owners, ensuring that our asset management processes are not only efficient but also aligned with industry best practices. Join us in driving innovation and enhancing our service delivery!
How You&rsquo;ll Make an Impact<ul>
<li>You will lead the design, configuration, and implementation of the Common Service Data Model (CSDM) and Configuration Management Database (CMDB) within ServiceNow.</li>
<li>Collaborate with business stakeholders and IT teams to gather requirements and ensure the CMDB supports business and IT service management processes.</li>
<li>Implement data governance policies to ensure data accuracy and consistency across the CMDB.</li>
<li>Design and implement integrations between ServiceNow CMDB and other enterprise systems to automate data population.</li>
<li>Drive the adoption of the CSDM framework by providing training and support to stakeholders.</li>
<li>Monitor and optimize the performance of the CMDB to meet organizational growth.</li>
<li>Ensure compliance requirements are met and provide accurate reporting for audits.</li>
<li>Identify opportunities for process improvement and lead initiatives to implement enhancements.</li>
</ul>
What You Bring<ul>
<li>A Master&rsquo;s or Bachelor&rsquo;s degree in IT/Computer Science with 5-7 years of relevant experience.</li>
<li>Strong experience in designing and implementing CSDM/CMDB frameworks.</li>
<li>Proven track record in IT asset management processes within the ServiceNow platform.</li>
<li>Excellent interpersonal and communication skills to work effectively with stakeholders.</li>
<li>Strong analytical and strategic thinking skills with a service-oriented mindset.</li>
<li>Ability to work in a fast-paced environment with self-motivation.</li>
</ul>
About the Team 
Join a diverse and multicultural team that is passionate about driving the energy transition. Our team is dedicated to implementing innovative solutions that meet the growing energy demands of our global community. We value collaboration, creativity, and continuous improvement in all our endeavors.
Who is Siemens Energy? 
At Siemens Energy, we are more than just an energy technology company. With over 100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world&rsquo;s electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity 
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character&mdash;no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits<ul>
<li>In addition to an attractive remuneration package in line with the market, you can expect an attractive employer-financed company pension scheme.</li>
<li>We also offer the possibility to become a Siemens Energy shareholder.</li>
<li>The professional and personal development of our employees is very important to us. We provide them with the opportunities to learn and develop in a self-determined way, with various attractive programs and learning materials available for this purpose.</li>
</ul>
We value equal opportunities and welcome applications from people with disabilities.
Explore more opportunities at Siemens Energy: https://jobs.siemens-energy.com/jobs</div></div>

Business Process Consultant - Asset Management

Sonata Software

<div><div>About Sonata Software</div><div>
In today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.</div><div>
As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.</div><div>
Headquartered in Bengaluru, India, Sonata Software has a strong global presence, with strategic operations spanning across key regions such as the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in TMT (Telecom, Media, and Technology), Retail &amp; CPG, Manufacturing, BFSI (Banking, Financial Services and Insurance), and HLS (Healthcare and Lifesciences). Our bouquet of Modernization Engineering services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.</div><div>
To know more, visit: www.sonata-software.com</div><div>
 Job Title: Process Consultant
</div><div>Job Type: Full-time</div><div>
Experience: 10-15 years</div><div>
Location: Hyderabad</div><div>
Role and Responsibilities:</div><div>
Define, implement, and monitor software development and quality assurance processes, including SOPs, work instructions, and quality manuals across the organization</div><ul><li>Maintaining and improving Quality Management System and Processes aligned to CMMI, ISO9001, ISO27001 and ISO20000</li><li>Conduct internal training and workshops to build process awareness and capability.</li><li>Lead process audits, gap analyses, and risk assessments to ensure compliance with internal policies and external standards (e.g., ISO, CMMI, Agile)</li><li>Collaborate with engineering, product, and QA teams to standardize development methodologies and ensure process adherence</li><li>Improve Process compliance through Project Onboarding Reviews, Audits &amp; Assessments</li><li>Review &amp; Report on the project health and highlight the risks and issues</li><li>Improve Customer Experience through Customer Feedback survey and improvement actions</li><li>Monitor KPIs related to software quality, process efficiency, and compliance.</li><li>Drive continuous improvement initiatives based on data-driven insights and quality metrics</li><li>Collation and analysis of metrics for performance baselines &amp; prediction models</li><li>Serve as a liaison for external audits and certifications</li></ul><div>
Skills &amp; Expertise</div><div>
Bachelor&rsquo;s or Master&rsquo;s degree in Engineering, or related field.</div><div>
10+ years of experience in software quality and process management.</div><div>
Strong understanding of software development life cycles (SDLC), Agile Scrum/Kanban, quality models (e.g., CMMI, ISO 9001, Agile, ITIL), and process frameworks.</div><div>
Experience with quality management systems (QMS), audits, and process improvement initiatives.</div><div>
Excellent analytical, problem-solving, and organizational skills.</div><div>
</div><div>Strong communication and leadership abilities to influence cross-functional teams</div><div>
</div><div>Why join Sonata Software?</div><div>
At Sonata, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build never seen before solutions to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you will not be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.</div></div>

Customer Success Lead

cander

<div>
 
 We are seeking a dynamic Process Reengineering Consultant to join a leading bank in Riyadh, driving operational excellence through innovative process improvements. This role focuses on optimizing workflows to enhance efficiency, reduce costs, and align with strategic goals in a fast-paced financial environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead process reengineering initiatives using Lean Six Sigma methodologies to identify inefficiencies and implement sustainable solutions.
 </li>
 <li>
 Analyze current processes, gather stakeholder input, and design streamlined workflows tailored to banking operations.
 </li>
 <li>
 Collaborate with cross-functional teams to deploy changes, measure outcomes via KPIs, and ensure compliance with regulatory standards.
 </li>
 <li>
 Facilitate training and change management to embed improvements across departments.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Engineering, or related field; Lean Six Sigma certification preferred.
 </li>
 <li>
 5+ years of experience in process reengineering or consulting, with proven track record in Lean Six Sigma projects.
 </li>
 <li>
 Strong background in banking or financial services
 </li>
 <li>
 Excellent analytical and presentation skills
 </li>
 </ul>
 
 
</div>

Management Consultant

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