produce team lead

Defined Fitness Inc

The Greet Team lead Position is a crucial part to our business as it bridges a gap from our hourly employees to our leadership team and is expected to demonstrate the highest level of performance and excellence in the Greet Department. The ideal Greet Team Lead is someone who exemplifies all four of our CORE values DRIVE, DELIGHT, DETAIL and DEVELOP. The Greet Team Lead will partner with all leadership managers, at their respective facility, to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. Additionally, the Greet Team Lead will lead by example in driving production, instilling a positive culture and ensuring that our facilities are properly being maintained every day.
 
Essential Functions & Responsibilities: 
 Ensure members receive friendly greeting/check in and prompt attention to needs
 
 Monitor check-ins to identify delinquent accounts and notify Greet Team Manager
 
 Promptly answer phones in a courteous and professional manner while utilizing proper phone greeting techniques
 
 Address incoming call requests and/or take detailed message ensuring incoming callers name is noted for personnel receiving the message.
 
 Ensure registration of all Telephone Inquiries into script pad as well as the Master Production Tracker.
 
 Transfer all incoming calls for personal training to appropriate Fitness Consultant
 
 Audit of Telephone Inquiries to ensure that prospective appointment was correctly booked.
 
 Engage members with Defined Fitness Products and Offers such as personal training & group exercise classes content.
 
 Maintain relationships with members by utilizing their names to help serve as a resource in any questions or concerns they may have and appropriately directing them to applicable resource.
 
 Provide a clean, friendly and well maintained club to members and guests and help familiarize new & existing members with their home club.
 
 Responsible for providing prospective members with tours of the facility and be able to describe the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals.
 
 Correct registration of guests into membership platform
 
 Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools.
 
 Effectively, professionally and accurately sign up prospective members using Company sales techniques and protocols
 
 Adheres to specific Membership Agreement Procedure when enrolling members and guests.
 
 On-boards new members successfully and assist with all member retention activeness in order to drive club profitability
 
 Consistently achieves or exceeds personal and team sales goals
 
 Generate Leads & new business internally through member promotions, referrals, dissemination of guest passes and contacting leads generated via phone.
 
 Consistently achieve or exceed personal productivity goal.
 
 Communication of special events to members and guests
 
 Assisting in collection & tracking of members payments through the A/R Report
 
Daily KPI Requirements: 
 Number of Calls Made: 45 in Total
 
 Number of Appointments Booked: 5 in total
 
 Number of Showcases completed: 4 in total
 
 Number of New Member Units Acquired: 3 in total
 
 Number of 3 Packs Acquired 1 in total
 
 Number of Referrals Received: 2 to 1 Ratio
 
Success Factors: 
 Focus on the Prospective Members Needs/Fitness Goals and Member Showcasing
 
 People Management and Team Empowerment
 
 Financial Management of existing/past members transactions accounts
 
 Hospitality and Quality Management
 
 Problem solving and Analysis Skills
 
 Honesty & Integrity
 
 Detail Knowledge of membership agreements
 
 Understanding of current and grand fathered membership types.
 
 Thorough understanding of ABC member accounts
 
 Ability to process complex membership transactions (Refunds, write-offs, etc.)
 
Performance Standards: 
 The Member Experience: (Direct Impact and Satisfaction)
 
i. Initial Assessments: 
1. Includes a Hospitality/Quality Test
 
2. Includes TI Test
 
3. Includes Showcase Test
 
ii. Ongoing Assessments or Evaluations: 
1. Reporting of any Complaints against a Greet Team Lead
 
 Financial
 
i. Initial Assessments: 
1. Transactions Listing Test
 
2. Refund Process Test
 
3. Current Closing Percentage Audit (Current Numbers before in Greet Lead Position)
 
4. 3 Pack Percentage Audit (Current Numbers before in Greet Lead Position)
 
ii. Ongoing: 
1. Audits of Billing Errors: 
 Business Process: 
i. Initial: 
1. GYM Sales Test
 
2. ABC Test
 
3. Citrix/Email Test
 
4. CORE Test
 
5. Team Clean Test
 
6. Sourcing Test
 
ii. Ongoing: 
1. Gym Sales Audit
 
2. ABC membership onboard/managing Audit
 
3. Accurate and Timely Response Email Audit
 
4. Utilization and Features Audit
 
5. Inspections Audit
 
 Learning & Growth: 
i. Initial”
 
1. Onboarding New Greet Team members Test
 
2. Developmental Test: (SMART GOALS/Assisting with Development Plans)
 
ii. On-Going: 
1. Holding monthly trainings
 
Job Requirements: 
 Responsible for Opening/Closing Facility
 
 Ensure proper opening and closing procedures are followed, outlines in training manual
 
 Responsible for POS Balancing at Opening/Closing of Facility
 
 Log all Maintenance concerns that are reported to the front desk
 
 Reporting of safety concerns to appropriate department head or GM
 
 Responsible for reporting Incident Reports to General Manager
 
 Adheres to Greet Team Lead Schedule and follow correct attendance policies
 
 Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Manager to include duties involving Detailing/Organizing the facility.
 
 Assist with Detailing duties as needed such as Team Cleans or Detail Inspections of Locker Rooms.
 
Qualifications: 
 One year of Defined Fitness Greet Experience, Preferred
 
 Ability to use sound business judgment and have strong analytical aptitude
 
 Ability to effectively communicate with constituents
 
 Effective listening skills
 
 Ability to effectively delegate and follow up on delegation tasks
 
 Effective planning and organization skills
 
 Demonstrates willingness and openness for self-development
 
 Ability to identify and use resources to improve overall operations
 
 Strong leadership qualities coupled with excellent motivational, communication and team-building skills
 
 College Degree, Preferred
 
 Current CPR Certification, Required
 
 Advanced cash handling experience
 
Physical Requirements: 
 Must be able to stand for up to 8 hours at a time
 
 Must be able to properly life and carry approximately 25 pounds
 
 Must be able to perform the following tasks: walking, squatting, bending, stooping, standing, listening, speaking, reading and writing

Greet Team Lead

Envision Employment Solutions

Envision Employment Solutions is currently looking for a Collections Team Lead for one of our partners, a global leader in consulting, digital transformation, technology, and engineering services.
 
Job Summary: 
The Collections Team Lead is responsible for managing and overseeing the collections team to ensure timely and effective collection of outstanding debts. This role involves leading a team of collectors, setting performance goals, monitoring team progress, and optimizing collection strategies to maximize recoveries.
 
Responsibilities: 
<ul>
<li>Manage and oversee a team of collections representatives, providing guidance, coaching, and performance feedback.</li>
<li>Set team and individual collections targets and monitor progress towards goals.</li>
<li>Develop and implement effective collections strategies and processes to improve recovery rates.</li>
<li>Analyze collections data and metrics to identify areas for improvement and optimization.</li>
<li>Collaborate with other departments, such as accounting and sales, to coordinate collection efforts.</li>
<li>Ensure compliance with all relevant laws, regulations, and company policies related to collections.</li>
<li>Train and develop team members to enhance their collection skills and knowledge.</li>
<li>Escalate complex or high-value cases to senior management as needed.</li>
<li>Prepare collections reports and presentations for management.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor's degree in finance, business, or a related field.</li>
<li>Minimum 6 years of experience in a collections or credit management role, with at least 2 years of team leadership experience.</li>
<li>Fluency in English is a must.</li>
<li>Strong verbal and written communication skills, with the ability to effectively interact with customers and internal stakeholders.</li>
<li>Demonstrated problem-solving and negotiation skills.</li>
<li>Proficient in data analysis and reporting, with the ability to interpret and leverage collections data.</li>
<li>Knowledge of relevant laws, regulations, and best practices in the collections industry.</li>
<li>Excellent organizational and time management skills.</li>
<li>Strong leadership and team-building abilities.</li>
<li>Certification in collections or credit management.</li>
</ul>
Benefits: 
<ul>
<li>Competitive Salary based on experience</li>
<li>Social and medical insurance</li>
<li>Learning, development and career progression</li>
</ul>

Collections Team Lead

alfarsi.me

We are looking for a skilled and detail-oriented Accounts Team Lead to join our team. The ideal candidate will manage key accounting functions, including financial reporting, tax compliance, and year-end closures. This role requires a proactive individual with strong analytical skills, proficiency in accounting software, and the ability to ensure accuracy in financial records and reporting.Key Responsibilities:<ul><li>Prepare and manage profit and loss (P&amp;L) statements and reports.</li><li>Oversee and finalize financial year-end closures.</li><li>Handle tax compliance, including VAT submissions and filing.</li><li>Process accounts payable and receivable transactions.</li><li>Reconcile bank statements and general ledger accounts.</li><li>Support the preparation of financial statements and audit requirements.</li><li>Ensure compliance with local tax regulations and accounting standards.</li><li>Coordinate with internal and external stakeholders for audits and financial queries.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field.</li><li>Proven experience in P&amp;L reporting, tax compliance, and financial closures.</li><li>Proficiency in ERP accounting software and MS Excel.</li><li>Excellent attention to detail and organizational skills.</li><li>Strong knowledge of VAT and tax regulations.</li><li>Effective communication and problem-solving abilities.</li></ul>Job Types: Full-time, PermanentPay: Up to RO6,000.000 per yearEducation:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>accounting: 5 years (Required)</li></ul>

Accounts Team lead

Live Deftsoft Informatics Pvt. Ltd.

Department: Internet MarketingJob Title: PPC Team LeadTechnology Category: PPC Location: Mohali, PunjabExperience Required: (2-4 Years Experience) Qualification: Any GraduateAbout Us &ndash; Deftsoft:Deftsoft is a leading IT solutions provider based in Mohali, offering a wide range of services including web development, mobile app development, digital marketing, and custom software solutions. With over a decade of experience, Deftsoft has helped businesses of all sizes grow and succeed in the digital world. We believe in innovation, excellence, and nurturing talent, making us a great place for freshers and early-career professionals to learn and thrive.Job Summary:We are looking for a proactive and experienced PPC - Team Lead with 3&ndash;4 years of hands-on experience to join our digital marketing team. In this role, you will be responsible for planning, executing, and optimizing paid advertising campaigns across platforms such as Google Ads and Meta Ads (Facebook &amp; Instagram). You will also analyze campaign performance, lead optimization efforts, and collaborate with cross-functional teams to drive business growth.Key Responsibilities:<ul><li>Plan, create, manage, and optimize PPC campaigns on Google Ads, Facebook, Instagram, and other paid media platforms.</li><li>Conduct advanced keyword research, competitor analysis, and audience targeting to maximize ROI.</li><li>Monitor and manage campaign budgets, bids, CPC, CTR, impressions, and conversions for optimal performance.</li><li>Analyze campaign data and generate detailed performance reports using Google Ads, Facebook Ads Manager, and Google Analytics.</li><li>Conduct A/B testing on ads, landing pages, and audience segments to improve campaign effectiveness.</li><li>Collaborate with SEO, content, and design teams to align PPC campaigns with broader marketing strategies.</li><li>Stay updated on the latest PPC trends, platform updates, and algorithm changes to maintain campaign effectiveness.</li><li>Mentor junior PPC team members and assist in training when necessary.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Business, Computer Science, or a related field.</li><li>3&ndash;4 years of relevant experience in PPC campaign management.</li><li>Strong proficiency in Google Ads, Facebook Ads Manager, Google Analytics, and Google Tag Manager.</li><li>Proven track record of managing successful PPC campaigns with measurable ROI.</li><li>Strong analytical skills with the ability to interpret data and generate actionable insights.</li><li>Excellent communication and teamwork skills.</li><li>Up-to-date knowledge of PPC industry trends and best practices.</li></ul>Job Types: Full-time, PermanentPay: &#8377;35,000.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

PPC - Team Lead

TCP Software

<div>To be successful in this role your native personality will have a natural passion for problem solving, making decisions based on facts and a desire to lead and shape the careers of those who report into you. Technically you would be strong in understanding of the intricacies of US and Canada invoicing rules and requirements. Sales tax knowledge of the US is a must have and knowledge of VAT and withholding tax is a plus.
You would play an enormously important supportive role to the Accounts Receivable and Billing Manager to help manage day to day operations while continually improving these day-to-day processes with system improvement implementations, new process rollout ownership which involves creating training material and performing team training, and continual evaluation and refinement of our controls to ensure all are scalable as we as a corporation continue to bring in acquired companies to our portfolio.
 As Collections Team lead, you will:
<ul><li>Supervise team of eight collectors &ndash; train, develop, coach and mentor each individual to maximize skills and efficiency.
</li><li>Work with Manager to establish metrics, track, document and publish progress toward team and individual goals.
</li><li>Run AR Aging reports for Account Reviews with each team member, taking appropriate actions including escalations as necessary.
</li><li>Continuous Process Improvement and documentation of all processes
</li><li>Work with internal Customer Success and AR teams on timely submission and completion of appropriate Revenue Adjustments to customer accounts.
</li><li>Manage team&rsquo;s PTO and time sheets.
</li><li>Work closely with 3rd party Collection Agencies to improve effectiveness and recoveries.
</li><li>Exhibit flexibility and willingness to take on new responsibilities and assignments as needed.
</li><li>Provide excellent customer service to internal and external stakeholders.
</li><li>Assist in various ad-hoc projects such as system upgrades and integration of business acquisitions.
</li></ul>You are a strong fit for this role if you have:
<ul><li>Bachelor&rsquo;s degree (BA/BS) is required; concentration in Accounting, Finance, Management or related field is preferred.
</li><li>Relevant experience in a complex accounting environment and supervisory experience preferred.
</li><li>Experience working in accounts receivable for a multi-entity corporation with US based and international subsidiaries.
</li><li>Strong Microsoft Office skills and experience.
</li><li>Outstanding verbal and written communication skills and the ability to work with all levels within an organization.
</li><li>Ability to thrive in a fast-paced environment and have the ability to work under pressure while maintaining an emphasis on attention to detail, quality, and positivity.
</li><li>Strong organizational skills with the ability to multi-task.
</li><li>Self-motivation and desire to continually improve efficiency, accuracy, and timeliness of processes.
</li><li>Willingness to establish and maintain effective working relationships.
</li><li>Proficient in Zuora or another advanced AR Billing System, Salesforce, Avalara and experience with NetSuite or similar ERP.
</li></ul>Benefits:
<ul><li>Competitive salary
</li><li>PTO and Sick leaves
</li><li>In-Patient Health insurance
</li><li>Provident fund and EOBI
</li><li>The work/life set up you need to be successful.
</li><li>A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results.
</li><li>The chance to make a genuine impact on the company&rsquo;s growth.
</li><li>Plenty of challenging work and the opportunity to stretch yourself.
</li><li>The opportunity to work with amazing talent in a fast-growing company that really values their team</li></ul></div>

Collections Team Lead Lahore, Punjab, Pakistan

DevioTech

SEO Specialist (Local &amp; Technical SEO Expert)Location: Gulberg, LahoreJob Type: Full-timeExperience Level: Mid-level (4+ Years of Experience)About the RoleWe are looking for a skilled and results-driven SEO Specialist with 4 years of proven experience in Local SEO, Technical SEO, and on-page/off-page SEO factors. The ideal candidate will be responsible for developing and executing strategies that improve search engine rankings, drive organic traffic, and enhance online visibility for our clients or brand.Key Responsibilities<ul><li>Plan, implement, and manage SEO strategies across multiple platforms.</li><li>Conduct keyword research, competitor analysis, and technical audits.</li><li>Optimize website structure, metadata, and content for better search performance.</li><li>Improve local search presence through Google Business Profile and citation building.</li><li>Monitor, analyze, and report on website performance metrics using Google Analytics, Search Console, and other SEO tools.</li><li>Collaborate with content creators and developers to ensure SEO best practices are implemented.</li><li>Stay up to date with the latest SEO trends, algorithm updates, and industry changes.</li></ul>Requirements<ul><li>4 years of proven experience in Local SEO, Technical SEO, and overall SEO optimization.</li><li>Bachelor&rsquo;s degree in Information Technology (IT) or a related field.</li><li>Strong understanding of search engine algorithms and ranking factors.</li><li>Experience with SEO tools such as Google Analytics, SEMrush, Ahrefs, Moz, Screaming Frog, etc.</li><li>Excellent problem-solving and critical-thinking abilities.</li><li>Highly organized and detail-oriented with the ability to manage multiple projects.</li><li>Strong communication and reporting skills.</li></ul>*Preferred Skills<ul><li>Experience with WordPress, Shopify, or other CMS platforms.</li><li>Knowledge of HTML, CSS, and basic web technologies.</li><li>Familiarity with Google Ads and PPC campaigns is a plus.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Remote or hybrid working options (if applicable).</li><li>Opportunities for professional growth and learning.</li><li>Supportive team environment and flexible schedule.</li></ul>*How to Apply:Please submit your resume, portfolio, or case studies of SEO projects you&rsquo;ve worked on through Indeed.sJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

SEO TEAM LEAD

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Greet Team Lead

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Collections Team Lead Lahore, Punjab, Pakistan

SEO TEAM LEAD