product manager

associate product manager Jobs in Gurgaon

associate product manager

associate product manager (biz-ops) Jobs in Gurgaon

associate product manager (biz-ops)

director - product management Jobs in Gurgaon

director - product management

senior manager of product (data) Jobs in Gurgaon

senior manager of product (data)

product owner

<div>
 
 Job Description
 
 
 
 
 Find purpose in each day while contributing to a workplace revolution!
 
 
 SHL, People Science. People Answers.
 
 
 
 Are you ready to own the product vision and turn innovative ideas into features that impact millions of professionals worldwide?
 
 
 As a Product Owner, you'll turn strategy into action&mdash;managing the product backlog and collaborating across teams to deliver impactful, user-focused features. Your work will help shape products that enhance the professional lives of millions globally.
 
 
 A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Market Research: Conduct thorough market research to understand the user needs, competitor offerings, and industry trends.
 </li>
 <li>
 Feature Definition &amp; Scope: Refine product concepts using personas, journey maps, and story maps. Deliver PRDs, wireframes, and flow diagrams.
 </li>
 <li>
 Product Backlog Ownership: Write and prioritize high-quality user stories with relevant acceptance criteria. Own and manage the product backlog, groom it with Engineering Teams.
 </li>
 <li>
 Bug Management: Review and prioritize incoming bugs to ensure product quality.
 </li>
 <li>
 Agile Process: Attend scrum meetings, work with Delivery Manager to help clear blockers by providing necessary product inputs.
 </li>
 <li>
 Conduct product testing for quality. Collaborate with UX, Engineering, and stakeholders to ensure cohesive, effective product strategies.
 </li>
 <li>
 Enablement: Facilitate documentation, and communication to inform internal teams and external stakeholders about releases and feature updates.
 
 
 </li>
 </ul>
 
 What we are looking for from you:
 
 
 
 
 Essential
 
 
 
 <ul>
 <li>
 Experienced in product management, creating backlogs and user stories.
 </li>
 <li>
 Skilled in Agile for software and SaaS product environments.
 </li>
 <li>
 Proficient with Figma and Sketch for visualizing product concepts.
 
 
 </li>
 </ul>
 
 Desirable :
 
 
 
 <ul>
 <li>
 AI Powered software features and data driven decision making
 </li>
 <li>
 Translating insights into actionable product requirements
 </li>
 <li>
 Experience in a B2B environment
 
 
 </li>
 </ul>
 
 Get In Touch
 
 
 
 Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL.
 
 
 #CareersAtSHL #ProductManager #Saasproduct #AIApplications #SHLHiringTalent #HRTech #HRSaas
 
 
 
 About Us
 
 
 
 SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.
 
 
 We anticipate, and help organizations solve, their most pressing talent challenges. Our science and technology maximize the potential of people through data driven insights, an unmatched portfolio of products, engaging experiences built on science and global expert services. From Talent Acquisition through Talent Management we create diverse, agile, and innovative workforces across the globe. We need highly motivated people to join our dynamic global team. We&rsquo;re driven by Strong Connections, Curiosity, Fearless Innovation, and Impact.
 
 
 More at shl.com.
 
 
 
 What SHL Can Offer You
 
 
 
 <ul>
 <li>
 A culture comprised of diverse, global teams who have a passion for collaboration and client service.
 </li>
 <li>
 A comprehensive benefits package.
 </li>
 <li>
 Support, coaching, and on-the-job development to achieve career success.
 </li>
 <li>
 The ability to engage, influence, and impact a broad array of the world&rsquo;s leading executives. Our mission is to maximize people&rsquo;s potential.
 
 
 </li>
 </ul>
 At SHL, we love what we do and the good it creates for our customers and our people, it&rsquo;s our obsession. Our culture is inclusive; we embrace diverse perspectives and collaboration to drive forward innovation and growth.
 
 
 We build strong relationships based on honest conversations, ongoing feedback and a healthy dose of fun.
 
 
 We challenge, inspire and develop each other, which empowers us to own our destiny and our careers.
 
 
 We support each other &ndash; always. If this is important to you, consider a career at SHL.
 
 
 SHL is an Equal Opportunity Employer
</div>

Product Owner

Sprinklr

<div>
 Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world&rsquo;s most valuable enterprises &mdash; global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 You will start with owning a small module,responsible for the entire lifecycle of the product starting
 
 
 </li>
 </ul>
 from requirements gathering, working with designers to get the designs done, working with engineering to ensure timely development and then go to market of the same, including support and delivery.
 
 
 <ul>
 <li>
 Working with other PMs, Senior PMs, to create a cross platform productstrategy, giving you an early exposure of other products in Sprinklr.
 </li>
 <li>
 Work as a product consultant, talk to some of the largest brands out there, understand their business use cases and then configure the Sprinklr product for them to ensure they are able to solve their business problems in an optimal manner using Sprinklr product
 </li>
 <li>
 Use product usage data to understand customer pain points and recommend possible solutions to the product team
 </li>
 <li>
 Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
 </li>
 <li>
 Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.
 
 
 </li>
 </ul>
 
 Required Skills:
 
 
 
 <ul>
 <li>
 Hands on to analyse data quickly to reach relevant insights and understand client needs and map them to concrete solutions
 </li>
 <li>
 Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
 </li>
 <li>
 Skilled at working effectively with cross functional teams in a matrix organization
 
 
 </li>
 </ul>
 
 Why you should Join Sprinklr:
 
 
 
 <ul>
 <li>
 Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity
 </li>
 <li>
 We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
 </li>
 <li>
 We invest in our people - Sprinklrites passionately, genuinely care aboutseeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
 </li>
 <li>
 We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside
 
 
 </li>
 </ul>
 
 Why You'll Love Sprinklr:
 
 
 
 We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
 
 
 For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
 
 
 We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world&rsquo;s most loved enterprise software company, ever.
 
 
 We believe in our product: Sprinklr was built from the ground up to enable a brand&rsquo;s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 
 
 We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
 
 
 EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
 
 
 Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr&rsquo;s EEO Policy and EEO is the Law.
 
 
 
 Warning about Recruiting Scams
 
 :
 
 
 Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
 
 
 If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
</div>

Product Manager

<div>
 Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world&rsquo;s most valuable enterprises &mdash; global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.
 
 
 Learn more about our culture and how we make our employees happier through The Sprinklr Way.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Own the product roadmap for Inbound CCaaS capabilities including IVR, routing, call handling, and integrations.
 </li>
 <li>
 Define and prioritize product features based on customer needs, business impact, and technical feasibility.
 </li>
 <li>
 Collaborate with Design, Engineering, QA, and other PMs to deliver high-quality features on time.
 </li>
 <li>
 Partner with cross-functional teams (sales, marketing, solutions consulting, and customer success) to ensure product success in the market.
 </li>
 <li>
 Conduct market research, competitor analysis, and customer interviews to inform strategy.
 </li>
 <li>
 Drive adoption and measure success through usage data and customer feedback.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 3+ years of product management experience in a SaaS company.
 </li>
 <li>
 Experience working in customer experience, voice/contact center, or enterprise tech is a strong plus.
 </li>
 <li>
 Strong analytical, problem-solving, and communication skills.
 </li>
 <li>
 Ability to write clear PRDs and collaborate effectively with engineering/design teams.
 </li>
 <li>
 Familiarity with Agile development practices and tools like Jira, Confluence, etc.
 </li>
 <li>
 A bias for action and ownership &mdash; you get things done and are not afraid to roll up your sleeves.
 
 
 </li>
 </ul>
 
 Why You'll Love Sprinklr:
 
 
 
 We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
 
 
 For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
 
 
 We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world&rsquo;s most loved enterprise software company, ever.
 
 
 We believe in our product: Sprinklr was built from the ground up to enable a brand&rsquo;s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 
 
 We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
 
 
 EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
 
 
 Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr&rsquo;s EEO Policy and EEO is the Law.
</div>

<div>
 Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world&rsquo;s most valuable enterprises &mdash; global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.
 
 
 
 Job Description
 
 
 
 You will contribute to shaping the product strategy, roadmap, and feature prioritization for Sprinklr&rsquo;s CCaaS portfolio, with a particular focus on Inbound Voice and Unified Routing.
 
 
 <ul>
 <li>
 Responsible to collaborate with stakeholders, including customers, sales, marketing, and engineering teams, to gather requirements and define product specifications.
 </li>
 <li>
 Conduct market research and competitive analysis to identify market opportunities and drive product innovation.
 </li>
 <li>
 Work closely with engineering teams to translate product requirements into actionable user stories and specifications.
 </li>
 <li>
 Drive the development and launch of new features and enhancements, ensuring highquality deliverables that meet customer needs and business objectives.
 </li>
 <li>
 Monitor product performance and user feedback and iterate on product features to optimize user experience and business outcomes.
 </li>
 <li>
 Act as a product evangelist, engaging with customers, prospects, and industry stakeholders to promote our and gather feedback for continuous improvement.
 
 
 </li>
 </ul>
 
 What Makes You Qualified
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Engineering in IT Technology, Business Administration, or related field.
 </li>
 <li>
 2 years of work experience, preferable in the SaaS industry,with a background in customer experience, contact center solutions, or enterprise software.
 </li>
 <li>
 Proven experience leading cross-functional teams and driving product development from concept to launch.
 </li>
 <li>
 Strong understanding of domain principles, processes, and best practices.
 </li>
 <li>
 Demonstrated ability to analyze market trends, customer needs, and competitive landscapes help drive product strategy.
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Experience working in Agile development environments.
 </li>
 <li>
 Knowledge on Agile methodologies such as Scrum
 </li>
 <li>
 Hands on experience of working on SDLC tools such as Jira.
 
 
 </li>
 </ul>
 
 Why You'll Love Sprinklr:
 
 
 
 We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
 
 
 For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
 
 
 We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world&rsquo;s most loved enterprise software company, ever.
 
 
 We believe in our product: Sprinklr was built from the ground up to enable a brand&rsquo;s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 
 
 We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
 
 
 EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
 
 
 Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr&rsquo;s EEO Policy and EEO is the Law.
 
 
 
 Warning about Recruiting Scams
 
 :
 
 
 Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
 
 
 If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
</div>

Associate Product Manager

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Gurgaon
 
 
 
 
 Summary
 
 
 
 You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Airport Services is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
 
 
 
 Qualifications
 
 
 
 Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Airport services experience. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.
</div>

Assistant Manager - Airport Services

Jacobs

<div>
 At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
 
 
 Your impact
 
 
 The world needs innovators and problem solvers who turn challenges into greater opportunities. At Jacobs, we push the limits of what&rsquo;s possible to make the world smarter, more connected and more sustainable. In our life sciences work, that means designing spaces that foster innovation, cultivate collaboration and drive the next great discovery for humanity. Bring your expertise, collaborative spirit to team and we will help you to grow, pursue &amp; fulfill what drives you.
 
 
 In this role you will be responsible for project delivery, design management &amp; project management, for positioning and winning projects involving a range of services. The role will be instrumental in collaborating with commercial, project management, engineering and design technical leaders to create opportunities for Jacobs to plan, develop, deliver and operate a range of projects.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Review &amp; check the effort-hours estimation, process deliverables for proposal preparation
 </li>
 <li>
 Feasibility studies, conceptual design, detailed engineering
 </li>
 <li>
 Review &amp; check process design deliverables
 </li>
 <li>
 Ensure that all interfaces between disciplines are clearly defined
 </li>
 <li>
 Ensure all inputs required for process design are accurately captured
 </li>
 <li>
 Ensure process requirements for packages are accurately captured in specifications
 </li>
 <li>
 Participate in technical discussions with owner, licensors, and suppliers to arrive at process schemes, inputs for utility system design. Evaluate &amp; recommend various options for various process schemes to develop the process configuration
 </li>
 <li>
 Lead technical and safety reviews (HAZOP/ SIL)
 </li>
 <li>
 Monitor status of process engineering deliverables with a focus on meeting schedule due dates
 </li>
 <li>
 Ensures the technical quality of all process deliverables issued.
 </li>
 <li>
 Involved in the planning of pre-commissioning &amp; commissioning, startup activities.
 </li>
 <li>
 Experience in following utility system process design
 </li>
 <ul>
 <li>
 Instrument Air
 </li>
 <li>
 Boiler
 </li>
 <li>
 Fuel Gas
 </li>
 <li>
 DI water
 </li>
 <li>
 Cooling Tower
 </li>
 <li>
 HVAC
 </li>
 <li>
 Chilled water
 </li>
 <li>
 Low temperature refrigeration
 </li>
 <li>
 Hot oil system
 </li>
 <li>
 Wastewater treatment
 </li>
 <li>
 Chemical storage and delivery systems
 </li>
 <li>
 Chemical Dosing Systems
 
 </li>
 </ul>
 </ul>
 Here's what you'll need
 
 
 
 Skills And Competencies Required
 
 
 
 <ul>
 <li>
 BE Chemical with 12- 18 years Experience in Design Engineering
 </li>
 <li>
 Must have experience of design consulting organization either working currently or in the past in Industrial Projects.
 </li>
 <li>
 The Lead Process Engineer should have a good understanding of facility design and/or operation
 </li>
 <li>
 Experienced must be in either of the below sectors-
 </li>
 <ul>
 <li>
 Specialty Gases (Silane, Ammonia, Nitrous Oxide, BCl3)
 </li>
 <li>
 Specialty Chemicals (Fertilizers, Ammonia, Agrochemicals)
 </li>
 <li>
 Semiconductor (ATMP, OSAT, FAB)
 </li>
 <li>
 Solar Photovoltaic (Solar Cell, Ingot wafer, polysilicon)
 </li>
 <li>
 Electric Battery (Lithium Ion - Cathode and Anode)
 </li>
 <li>
 Pharmaceuticals (Active pharmaceutical ingredients) API - not from formulation, biotech
 
 </li>
 </ul>
 </ul>
 
 Jacobs. A world where you can.
 
 
 
 From our inclusive employee networks, to our positive mental health champions &ndash; we&rsquo;re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.
 
 
 With safety and flexibility always top of mind, we&rsquo;ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You&rsquo;ll uncover flexible working arrangements, benefits and opportunities to do good too &ndash; from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you&rsquo;ll discover how you can cultivate, nurture and achieve your goals &ndash; all at a single global company.
 
 
 At Jacobs we value people. Having the right balance of belonging, career and lifestyle enables us to consistently deliver and exceed clients&rsquo; expectations.
 
 
 Working alongside industry leaders, you will have the opportunity to develop your career working on key projects in an environment which encourages collaboration, knowledge sharing and innovation. To support your professional growth, Jacobs flexible working arrangements, extended leave options and a host of social, health and wellbeing events and initiatives will underpin our commitment to you.
 
 
 At Jacobs it&rsquo;s all about what you do, not where you are, which counts!
 
 
 We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.
 
 
 Your application experience is important to us, and we&rsquo;re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
</div>

Engineer-Process

<div>
 Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world&rsquo;s most valuable enterprises &mdash; global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.
 
 
 Learn more about our culture and how we make our employees happier through The Sprinklr Way.
 
 
 
 Job Description
 
 
 
 
 What Does Success Look Like
 
 
 
 Sprinklr is seeking an experienced and visionary Associate Director/Director of Product Management to lead our CCaaS product line. The ideal candidate will possess deep expertise in the CCaaS market, a strong
 
 
 customer focus, and a proven ability to drive product innovation. This role will be pivotal in defining and executing the product strategy to ensure our CCaaS solutions remain at the forefront of the industry.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Product Strategy &amp; Vision: Develop and communicate a compelling product vision and strategy for Sprinklr's CCaaS offerings, aligned with the company's overall goals and market needs.
 </li>
 <li>
 Market Analysis: Conduct thorough market research and competitive analysis to identify trends, opportunities, and threats in the CCaaS landscape.
 </li>
 <li>
 Roadmap Development: Create and maintain a comprehensive product roadmap, prioritizing features and enhancements based on market demand and strategic objectives.
 </li>
 <li>
 Stakeholder Collaboration: Collaborate closely with engineering, sales, marketing, and customer success teams to ensure alignment on product development and go-to-market strategies.
 </li>
 <li>
 Customer Engagement: Engage with customers to gather feedback, understand their needs, and ensure our products deliver exceptional value and user experiences.
 </li>
 <li>
 Innovation &amp; Improvement: Drive continuous product innovation and improvement to maintain a competitive edge and address evolving customer requirements.
 </li>
 <li>
 Team Leadership: Lead, mentor, and inspire a team of product managers, fostering a culture of collaboration, excellence, and professional growth.
 </li>
 <li>
 Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and inform strategic decision-making.
 </li>
 <li>
 Budget Management: Manage the product budget effectively, ensuring efficient allocation of resources and achievement of financial targets.
 
 
 </li>
 </ul>
 
 What Makes You Qualified
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in business, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.
 </li>
 <li>
 Experience: Minimum of 8 years of experience in product management OR management consulting focusing on Tech industry and strategy, with at least 5 years in a leadership role within the CCaaS or related industry.
 </li>
 <li>
 Leadership Skills: Proven track record of leading and developing high-performing product teams.
 </li>
 <li>
 Strategic Thinking: Ability to think strategically and translate market insights into actionable
 
 
 </li>
 </ul>
 product strategies.
 
 
 <ul>
 <li>
 Communication Skills: Excellent verbal and written communication skills, with the ability to effectively present to executive leadership and external stakeholders.
 </li>
 <li>
 Customer-Centric: Passion for understanding and solving customer problems, with a focus on delivering exceptional user experiences.
 </li>
 <li>
 Analytical Skills: Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
 </li>
 <li>
 Agile Methodology: Experience with Agile/Scrum development methodologies.
 </li>
 <li>
 Collaboration: Ability to work effectively in a cross-functional team environment and manage
 
 
 </li>
 </ul>
 multiple stakeholders.
 
 
 
 Why You'll Love Sprinklr:
 
 
 
 We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
 
 
 For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
 
 
 We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world&rsquo;s most loved enterprise software company, ever.
 
 
 We believe in our product: Sprinklr was built from the ground up to enable a brand&rsquo;s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 
 
 We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.
 
 
 EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.
 
 
 Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr&rsquo;s EEO Policy and EEO is the Law.
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Director - Product Management

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Director - Product Management