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product support engineer executive

Deloitte

<div>
 
 
 Your potential, unleashed.
 
 
 
 
 
 
 
 
 
 
 India&rsquo;s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.
 
 
 
 
 
 At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
 
 
 
 
 
 
 
 
 
 
 The team
 
 
 
 
 
 
 The Digital Excellence Centre is responsible for building products and platforms for Deloitte India that focuses on providing extraordinary customer experience by putting design thinking with trailblazing technology in the center of what they do. The diverse team consists of subject matter experts, technology specialists, quality engineers, user experience researchers &amp; designers, data scientists and product managers
 
 
 
 
 
 
 
 
 
 Your work profile
 
 
 
 
 
 
 
 
 
 
 As a
 
 
 Product Support Engineer
 
 
 in our
 
 DEC
 
 Team, you&rsquo;ll be a detail-oriented and customer-focused Product Support Engineer (L1/L2) to provide technical assistance and resolve product-related issues for our business teams/customers. This role involves responding to support requests, diagnosing software problems, guiding users through solutions and escalating complex issues to asset teams when necessary.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Act as the first point of contact for product-related support inquiries (L1).
 </li>
 <li>
 Troubleshoot and resolve moderately complex technical issues (L2), including software configurations, system performance and connectivity problems.
 </li>
 <li>
 Work closely with customers via email, chat and phone to ensure timely resolution of issues.
 </li>
 <li>
 Document known issues, troubleshooting steps and solutions in the knowledge base.
 </li>
 <li>
 Collaborate with product, QA and engineering teams for escalations and bug fixes.
 </li>
 <li>
 Monitor support SLAs and ensure compliance with response/resolution times.
 </li>
 </ul>
 
 
 
 
 
 Desired qualifications
 
 
 
 
 
 <ul>
 <li>
 Graduation &ndash; BE, B.Tech
 </li>
 <li>
 Graduation from Eng. Background Preferred
 </li>
 </ul>
 
 
 
 
 
 Location and way of working
 
 
 
 
 
 <ul>
 <li>
 Base location: Bangalore
 </li>
 <li>
 This profile does not involve extensive travel for work.
 </li>
 <li>
 Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 Your role as a Support Engineer
 
 
 
 
 
 
 
 
 
 
 We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
 
 
 
 
 
 In addition to living our purpose, Senior Executive across our organization must strive to be:
 
 
 
 
 <ul>
 <li>
 Inspiring - Leading with integrity to build inclusion and motivation
 </li>
 <li>
 Committed to creating purpose - Creating a sense of vision and purpose
 </li>
 <li>
 Agile - Achieving high-quality results through collaboration and Team unity
 </li>
 <li>
 Skilled at building diverse capability - Developing diverse capabilities for the future
 </li>
 <li>
 Persuasive / Influencing - Persuading and influencing stakeholders
 </li>
 <li>
 Collaborating - Partnering to build new solutions
 </li>
 <li>
 Delivering value - Showing commercial acumen
 </li>
 <li>
 Committed to expanding business - Leveraging new business opportunities
 </li>
 <li>
 Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization
 </li>
 <li>
 Effective communication &ndash; Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities
 </li>
 <li>
 Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
 </li>
 <li>
 Managing change - Responding to changing environment with resilience
 </li>
 <li>
 Managing Quality &amp; Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
 </li>
 <li>
 Strategic Thinking &amp; Problem Solving - Applying strategic mindset to solve business issues and complex problems
 </li>
 <li>
 Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
 </li>
 <li>
 Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 How you&rsquo;ll grow
 
 
 
 
 
 
 
 
 
 
 
 
 Connect for impact
 
 
 
 
 
 
 
 
 Our exceptional team of professionals across the globe are solving some of the world&rsquo;s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
 
 
 
 
 
 
 
 
 
 
 
 Empower to lead
 
 
 
 
 
 
 
 
 You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
 
 
 
 
 
 
 
 Inclusion for all
 
 
 
 
 
 
 
 
 
 
 At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive.
 
 
 At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.
 
 
 
 
 
 
 
 
 
 
 
 
 
 Drive your career
 
 
 
 
 
 
 
 
 
 
 At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
 
 
 
 
 
 
 Everyone&rsquo;s welcome&hellip; entrust your happiness to us
 
 
 
 
 
 
 
 Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here&rsquo;s a glimpse of things that are in store for you.
 
 
 
 
 
 
 Interview tips
 
 
 
 
 
 
 
 We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you&rsquo;re applying to. Check out recruiting tips from Deloitte professionals.
 
</div>

Product Support Engineer - Executive

Arista Networks

<div>
 
 
 Company Description
 
 
 
 
 
 
 Arista Networks pioneered software-driven, cognitive cloud networking for large-scale
 
 
 datacenter and campus environments. Arista's award-winning platforms, ranging in
 
 
 Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and
 
 
 resilience. Arista has shipped more than 20 million cloud networking ports worldwide
 
 
 with CloudVision and EOS, an advanced network operating system. Committed to open
 
 
 standards, Arista is a founding member of the 25/50G consortium. Arista Networks
 
 
 products are available worldwide directly and through partners.
 
 
 
 
 
 Going far beyond the standard call center or tiered support position, the Technical Solutions Engineer at Arista Networks is a top level engineer, equivalent to a Tier 3 or Escalation Engineer in most support organizations.
 
 
 
 
 
 The TSE works in a non-silo environment, supporting all of Arista&rsquo;s products and the many
 
 network
 
 protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment.
 
 
 Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Respond to customer product inquiries via telephone or in written, internet-based email.
 </li>
 <li>
 Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
 </li>
 <li>
 Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
 </li>
 <li>
 
 Troubleshoot
 
 problems with hardware equipment and software applications and recommends corrective action.
 </li>
 <li>
 Document customer communication and recurring technical issues to support product quality programs and product development.
 </li>
 </ul>
 
 
 
 
 
 Required Product Knowledge and Technical Skills:
 
 
 
 
 
 <ul>
 <li>
 Working knowledge of
 
 networking
 
 industry, products, and protocols
 </li>
 <li>
 Minimum of 1-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following
 
 network
 
 protocols and technologies:
 </li>
 <li>
 
 AAA/TACACS
 
 ,
 
 ACL
 
 ,
 
 ARP
 
 ,
 
 BGP
 
 
 (RFC
 
 
 4271)
 
 ,
 
 DHCP
 
 ,
 
 1G/10G
 
 
 Ethernet
 
 
 (IEEE
 
 
 802.3ab
 
 &amp;
 
 IEEE
 
 
 802.3ae)
 
 ,
 
 Flow
 
 
 Control
 
 ,
 
 ICMP
 
 ,
 
 IGMP
 
 ,
 
 IPv4
 
 &amp;
 
 IPv6
 
 ,
 
 LACP
 
 ,
 
 LLDP
 
 ,
 
 MPLS
 
 ,
 
 NAT
 
 ,
 
 Open
 
 
 Flow
 
 ,
 
 OSPF
 
 
 (RFC
 
 
 2328)
 
 ,
 
 PIM
 
 ,
 
 QOS
 
 ,
 
 RIP
 
 ,
 
 Sflow
 
 ,
 
 SNMP
 
 ,
 
 STP
 
 /
 
 RSTP
 
 /
 
 MST
 
 
 (IEEE
 
 
 802.1d)
 
 ,
 
 VARP
 
 /
 
 VRRP
 
 ,
 
 VLAN
 
 
 (IEEE
 
 
 802.1q)
 
 ,
 
 VRF
 
 </li>
 <li>
 Experience with
 
 troubleshooting
 
 tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
 </li>
 <li>
 A strong comfort level with Linux is highly desired
 </li>
 <li>
 Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 The ideal candidate possesses the ability to
 
 troubleshooting
 
 complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.
 
 
 Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development&mdash;both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
 
 
 
 
 
 Education:
 
 
 
 
 
 Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
 
 
 
</div>

Technical Solutions Engineer

Amazon Music

<div>
 
 Description
 
 
 
 Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts and audiobooks, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of audio entertainment and culture. We offer experiences that serve all listeners with our different tiers of service (Free, Prime, Unlimited) Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.
 
 
 Do you love music and are excited about building the future of audio entertainment experiences? Are you driven by directly impacting the look and feel of customer facing applications? Do you want to collaborate with other design experts to deliver ground-breaking experiences for our customers? If so, the Amazon Music Product Design team is looking for a talented, passionate, UX Designer to join our growing team.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Work with cross-functional partners and team members to understand customer and business requirements and translate these into functional designs
 </li>
 <li>
 Leverage templates to create process flows, conceptual diagrams, wireframes, and mockups to effectively communicate high-level design strategies.
 </li>
 <li>
 Quickly iterate on user flows, wireframes, high fidelity mockups, prototypes, and visual design specifications with Design, Product, and Engineering teams, as well as business stakeholders and executive leadership.
 </li>
 <li>
 Incorporate customer feedback, technical constraints, and usability findings into design.
 </li>
 <li>
 Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.
 </li>
 <li>
 Provide feedback and contribute to a central design system.
 </li>
 <li>
 Be resourceful and creative to overcome obstacles and turn challenges into opportunities.
 
 
 </li>
 </ul>
 A day in the life
 
 
 In this role, a UX Designer will work closely with design, product, research, engineering, and other teams across Amazon Music to iterate on existing experiences and deliver new features that delight customers. This role will sit on a local product design team consisting of other UX designers, a front-end engineer, and a program manager but will collaborate closely with the central Product Design team and broader Design &amp; Creative team at Amazon Music.
 
 
 Our team is focused on balancing life with our work, and we do this via work autonomy and by putting focus on prioritizing solutions and processes that enable us to scale.
 
 
 One of the most exciting aspects of being on the Amazon Music creative team is the opportunity to partner closely with professionals across the full organization. The fast-paced, collaborative environment means you&rsquo;ll be working alongside engineering, product design, music industry, marketing, and creative rock stars who can help you accelerate your career, stretch your skills, and bring new ideas to market.
 
 
 
 About The Team
 
 
 
 Amazon Music offers rich audio entertainment for customers around the world. The Product Design team partners closely with Product, Engineering and Marketing to conceptualize, iterate, and deliver audio entertainment experiences across across a variety of platforms and modalities. We take a customer-centric and strategic approach to our work, leaning into data, elevating craft, and innovating along the way.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of design experience
 </li>
 <li>
 Have an available online portfolio
 </li>
 <li>
 Experience in prototyping
 </li>
 <li>
 Experience with a variety of design tools such as Photoshop, Illustrator, Figma and other prototyping tools.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in a highly agile environment
 </li>
 <li>
 Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - Karnataka
 
 
 Job ID: A3027044
</div>

UX Designer I, Amazon Music Design

PhonePe

<div>
 
 About PhonePe Limited:
 
 
 
 Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
 
 
 PhonePe&rsquo;s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company&rsquo;s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
 
 
 
 Culture:
 
 
 
 At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you&rsquo;re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
 
 
 
 Challenges
 
 
 
 Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking
 
 
 
 As a Software Engineer:
 
 
 
 <ul>
 <li>
 You will build Robust and scalable web-based applications You will need to think of platforms &amp; reuse
 </li>
 <li>
 Build abstractions and contracts with separation of concerns for a larger scope
 </li>
 <li>
 Drive problem-solving skills for high-level business and technical problems.
 </li>
 <li>
 Do high-level design with guidance; Functional modeling, break-down of a module
 </li>
 <li>
 Do incremental changes to architecture: impact analysis of the same
 </li>
 <li>
 Do performance tuning and improvements in large scale distributed systems
 </li>
 <li>
 Mentor young minds and foster team spirit, break down execution into phases to bring predictability to overall execution
 </li>
 <li>
 Work closely with Product Manager to derive capability view from features/solutions, Lead execution of medium-sized projects
 </li>
 <li>
 Work with broader stakeholders to track the impact of projects/features and proactively iterate to improve them As a senior software engineer you must have
 </li>
 <li>
 Extensive and expert programming experience in at least one general programming language (e.g. Java, C, C++) &amp; tech stack to write maintainable, scalable, unit-tested code.
 </li>
 <li>
 Experience with multi-threading and concurrency programming
 </li>
 <li>
 Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces
 </li>
 <li>
 Excellent coding skills &ndash; should be able to convert the design into code fluently
 </li>
 <li>
 Knowledge of Test Driven Development
 </li>
 <li>
 Good understanding of databases (e.g. MySQL) and NoSQL (e.g. HBase, Elasticsearch, Aerospike, etc)
 </li>
 <li>
 Strong desire to solving complex and interesting real-world problems
 </li>
 <li>
 Experience with full life cycle development in any programming language on a Linux platform
 </li>
 <li>
 Go-getter attitude that reflects in energy and intent behind assigned tasks
 </li>
 <li>
 Worked in a startups environment with high levels of ownership and commitment
 </li>
 <li>
 BTech, MTech, or Ph.D. in Computer Science or related technical discipline (or equivalent).
 </li>
 <li>
 3-5 years of experience in the art of writing code and solving problems on a Large Scale.
 </li>
 <li>
 Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with a huge amount of data.
 </li>
 <li>
 An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback.
 
 
 </li>
 </ul>
 
 As a Software Engineer, good to have
 
 
 
 <ul>
 <li>
 The ability to drive the design and architecture of multiple subsystems
 </li>
 <li>
 Ability to break-down larger/fuzzier problems into smaller ones in the scope of the product
 </li>
 <li>
 Understanding of the industry&rsquo;s coding standards and an ability to create appropriate technical documentation.
 
 
 </li>
 </ul>
 
 PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
 
 
 
 <ul>
 <li>
 Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
 </li>
 <li>
 Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
 </li>
 <li>
 Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
 </li>
 <li>
 Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
 </li>
 <li>
 Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
 </li>
 <li>
 Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
 
 
 </li>
 </ul>
 
 
 Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process,
 
 
 
 
 please fill out this form.
 
 
 
 
 
 
 Read more about PhonePe
 
 
 
 
 on our blog
 
 
 
 
 .
 
 
 
 
 
 Life at PhonePe
 
 
 
 
 PhonePe in the news
 
</div>

Software Engineer (3-5yrs)

DigiCert

<div>
 
 
 
 Who we are
 
 
 
 
 
 We're a leading, global security authority that's disrupting our own category.&nbsp; Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers.&nbsp; We help companies put trust - an abstract idea - to work. That's digital trust for the real world.
 
 
 
 &nbsp;
 
 
 
 
 Job summary
 
 
 
 
 
 We are seeking an experienced Software Engineer to join our dynamic and innovative team. As a Software Engineer &ndash; Backend, you will be a key contributor to the design, development, and maintenance of our web services. You will work closely with cross-functional teams to deliver high-quality, scalable, and reliable web services that meet the evolving needs of our customers.
 
 
 
 &nbsp;
 
 
 
 
 What you will do
 
 
 
 <ul>
 <li>
 
 Work closely with product managers, UX designers and architects to understand project requirements and technical specifications
 
 </li>
 <li>
 
 Design, develop, unit test, and maintain software applications, ensuring they meet high-quality standards, security and performance benchmarks
 
 </li>
 <li>
 
 Write clean, efficient, and maintainable code, in accordance with coding standards and best practices
 
 </li>
 <li>
 
 Analyze, troubleshoot, and debug product defects and provide timely solutions to customer issues
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 What you will have
 
 
 
 <ul>
 <li>
 
 Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
 
 </li>
 <li>
 
 3+ years of relevant working experience in the software development
 
 </li>
 <li>
 
 Strong in data structure &amp; algorithms and problem solving
 
 </li>
 <li>
 
 Strong in programming with Java or any object-oriented language
 
 </li>
 <li>
 
 Strong knowledge in database concepts
 
 </li>
 <li>
 
 Expert in object-oriented design, secure coding and unit testing
 
 </li>
 <li>
 
 Flexible and willing to learn/work on new technologies
 
 </li>
 <li>
 
 Detail-oriented, quick learner, problem solver and team player
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 Nice to have
 
 
 
 <ul>
 <li>
 
 Experience working with RESTful webservices
 
 </li>
 <li>
 
 Worked with MariaDB or MySQL databases
 
 </li>
 <li>
 
 Experience in developing User Interface for web applications
 
 </li>
 <li>
 
 Experience with Docker and/or Kubernetes
 
 </li>
 <li>
 
 Understanding of web, SSL, PKI, and other security related technologies
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 
 Generous time off policies
 
 </li>
 <li>
 
 Top shelf benefits
 
 </li>
 <li>
 
 Education, wellness and lifestyle support
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 
</div>

Software Engineer

Icertis

<div>
 
 Icertis is looking for a senior leader in product marketing who embraces AI-first approaches to messaging, content creation and product launches. This is a high impact role, partnering closely with sales leaders and product management.
 
 
 This high visibility role reports to the CVP of Product Marketing, with regular interactions with the C-suite. While the role is based out of India, it demands cross-time-zone agility with the US based teams.
 
 
 This role will require you to build GTM strategy jointly with the business &amp; product teams, create impactful messaging for the top Icertis solutions and the related downstream content. This role will drive some of the vertical solutions that Icertis offers &amp; continues to build upon.
 
 
 The ideal candidate will not only bring a wealth of experience &amp; knowledge in messaging, storytelling &amp; content creation but they are expected to be an AI-first marketer. As an AI-first marketer, they&rsquo;ve experimented with using AI in their craft and come with a POV on how best to use it to scale the multiple demands of product marketing. Icertis is a at a unique point in its journey &ndash; its at a sweet spot of operating like a startup but with the intention of building processes to scale up to be a $1B company. As such, the right person for this role will have the required hustle to get things done &ndash; with a focus on outcomes vs output. This is a player-coach role, and will need you to not only coach the team but also run your own projects.
 
 
 
 
 
 
 Responsibilities
 
 
 :
 
 <ul>
 <li>
 Spearhead the go-to-market (GTM) strategy &amp; activities for other vertical solutions jointly with the business &amp; product teams.
 </li>
 <li>
 Be an AI-first thinker, leader &amp; doer.
 </li>
 <li>
 Own creation of messaging and downstream content to tell the stories that will drive unique value prop
 </li>
 <li>
 Craft captivating collateral: presentations, whitepapers, blogs, demos, videos that wow and convert.
 </li>
 <li>
 Deliver razor-sharp competitive intel and messaging to accelerate sales wins.
 </li>
 <li>
 Fuel sales enablement with training and tools to speed up deals and customer growth.
 </li>
 <li>
 Team up cross-functionally within marketing on demand gen, launches, and insights for executive decisions.
 </li>
 </ul>
 
 
 
 
 
 Skills and Qualifications:
 
 
 
 <ul>
 <li>
 15+ years in enterprise SaaS product marketing.
 </li>
 <li>
 
 Growth mindset
 
 is a requirement with the ability to learn and master new technologies.
 </li>
 <li>
 Track record of driving successful product launches and scaling go-to-market motions.
 </li>
 <li>
 Outstanding storytelling, communication, and executive presentation skills.
 </li>
 <li>
 A collaborative, roll-up-your-sleeves mindset with a global perspective.
 </li>
 <li>
 Proven ability &amp; willingness to work across time zones - especially
 
 Seattle (US HQ)
 
 and
 
 Bangalore
 
 .
 </li>
 <li>
 Bachelor&rsquo;s degree required, MBA a plus.
 </li>
 </ul>
</div>

Senior Director Product Marketing

Curefit

<div>
 
 
 Overview
 
 
 
 We are seeking a highly driven
 
 Program Manager &ndash; Sales
 
 to design, execute, and oversee strategic sales programs that drive revenue growth, process efficiency, and team performance. The ideal candidate will collaborate cross-functionally with sales leadership, marketing, operations, finance, and product teams to ensure the seamless execution of sales initiatives. This role requires strong program management, analytical, and stakeholder management skills to support scaling business growth.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Sales Strategy &amp; Planning
 
 
 <ul>
 <li>
 Partner with sales leadership to define annual and quarterly sales objectives.
 </li>
 <li>
 Translate business goals into
 
 scalable programs
 
 that drive pipeline growth and sales performance.
 </li>
 <li>
 Identify and implement best practices to optimize sales processes.
 </li>
 </ul>
 
 
 Program Management &amp; Execution
 
 
 <ul>
 <li>
 Own end-to-end execution of
 
 strategic sales programs and initiatives
 
 across regions/segments.
 </li>
 <li>
 Define program scope, objectives, success metrics, timelines, and deliverables.
 </li>
 <li>
 Drive adoption of sales enablement tools, CRM enhancements, and process improvements.
 </li>
 </ul>
 
 
 Performance Management &amp; Analytics
 
 
 <ul>
 <li>
 Track sales performance against KPIs (revenue, pipeline health, conversion, customer acquisition costs).
 </li>
 <li>
 Generate
 
 dashboards and insights
 
 to guide sales leadership on performance trends and areas for improvement.
 </li>
 <li>
 Support forecasting, pipeline reviews, and executive reporting.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Marketing to align demand-generation campaigns with sales initiatives.
 </li>
 <li>
 Partner with Operations and Finance to ensure accurate
 
 quotas, incentives, and compensation plans
 
 .
 </li>
 <li>
 Collaborate with Product teams to integrate customer feedback into product development.
 </li>
 </ul>
 
 
 Change Management &amp; Enablement
 
 
 <ul>
 <li>
 Drive adoption of new processes, tools, and systems within the sales team.
 </li>
 <li>
 Design and run training programs, playbooks, and enablement resources.
 </li>
 <li>
 Act as a bridge between frontline sales and leadership, ensuring alignment and smooth execution.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, or related field (MBA preferred).
 </li>
 <li>
 3+ years of experience in
 
 sales operations, program management, or sales strategy
 
 .
 </li>
 <li>
 Strong understanding of
 
 sales processes, and data analytics
 
 .
 </li>
 <li>
 Proven ability to manage cross-functional programs with measurable business outcomes.
 </li>
 <li>
 Excellent communication, stakeholder management, and problem-solving skills.
 </li>
 <li>
 Strong analytical mindset with proficiency in
 
 Excel, Google Sheets,SQL, or similar tools
 
 .
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Skills
 
 
 <ul>
 <li>
 Program/Project Management
 </li>
 <li>
 Sales Operations &amp; Enablement
 </li>
 <li>
 CRM (Salesforce, HubSpot, or similar)
 </li>
 <li>
 Strategic Planning &amp; Execution
 </li>
 <li>
 Data Analytics &amp; Reporting
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Change Management
 </li>
 </ul>
 
 
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Program Manager - Sales

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