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manager, sales operations

program manager sales

Curefit

<div>
 
 
 Overview
 
 
 
 We are seeking a highly driven
 
 Program Manager &ndash; Sales
 
 to design, execute, and oversee strategic sales programs that drive revenue growth, process efficiency, and team performance. The ideal candidate will collaborate cross-functionally with sales leadership, marketing, operations, finance, and product teams to ensure the seamless execution of sales initiatives. This role requires strong program management, analytical, and stakeholder management skills to support scaling business growth.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Sales Strategy &amp; Planning
 
 
 <ul>
 <li>
 Partner with sales leadership to define annual and quarterly sales objectives.
 </li>
 <li>
 Translate business goals into
 
 scalable programs
 
 that drive pipeline growth and sales performance.
 </li>
 <li>
 Identify and implement best practices to optimize sales processes.
 </li>
 </ul>
 
 
 Program Management &amp; Execution
 
 
 <ul>
 <li>
 Own end-to-end execution of
 
 strategic sales programs and initiatives
 
 across regions/segments.
 </li>
 <li>
 Define program scope, objectives, success metrics, timelines, and deliverables.
 </li>
 <li>
 Drive adoption of sales enablement tools, CRM enhancements, and process improvements.
 </li>
 </ul>
 
 
 Performance Management &amp; Analytics
 
 
 <ul>
 <li>
 Track sales performance against KPIs (revenue, pipeline health, conversion, customer acquisition costs).
 </li>
 <li>
 Generate
 
 dashboards and insights
 
 to guide sales leadership on performance trends and areas for improvement.
 </li>
 <li>
 Support forecasting, pipeline reviews, and executive reporting.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Marketing to align demand-generation campaigns with sales initiatives.
 </li>
 <li>
 Partner with Operations and Finance to ensure accurate
 
 quotas, incentives, and compensation plans
 
 .
 </li>
 <li>
 Collaborate with Product teams to integrate customer feedback into product development.
 </li>
 </ul>
 
 
 Change Management &amp; Enablement
 
 
 <ul>
 <li>
 Drive adoption of new processes, tools, and systems within the sales team.
 </li>
 <li>
 Design and run training programs, playbooks, and enablement resources.
 </li>
 <li>
 Act as a bridge between frontline sales and leadership, ensuring alignment and smooth execution.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, or related field (MBA preferred).
 </li>
 <li>
 3+ years of experience in
 
 sales operations, program management, or sales strategy
 
 .
 </li>
 <li>
 Strong understanding of
 
 sales processes, and data analytics
 
 .
 </li>
 <li>
 Proven ability to manage cross-functional programs with measurable business outcomes.
 </li>
 <li>
 Excellent communication, stakeholder management, and problem-solving skills.
 </li>
 <li>
 Strong analytical mindset with proficiency in
 
 Excel, Google Sheets,SQL, or similar tools
 
 .
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Skills
 
 
 <ul>
 <li>
 Program/Project Management
 </li>
 <li>
 Sales Operations &amp; Enablement
 </li>
 <li>
 CRM (Salesforce, HubSpot, or similar)
 </li>
 <li>
 Strategic Planning &amp; Execution
 </li>
 <li>
 Data Analytics &amp; Reporting
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Change Management
 </li>
 </ul>
 
 
</div>

Program Manager - Sales

Apna Mart

<div>
 
 
 Role Overview
 
 
 
 
 
 
 As Program Manager &ndash; Visual Merchandising at Apnamart, you will be responsible for defining, implementing and managing the visual presentation strategy across all store formats. Your work will ensure product displays, in-store signage, category resets, new store launches and ongoing store refreshes reinforce the brand&rsquo;s value proposition, enhance shopper experience and drive sales. You will coordinate cross-functionally with store operations, marketing, category &amp; procurement teams and external vendors to deliver consistent, compelling in-store presentation across our hyperlocal stores.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop the visual merchandising program: layouts, display standards, planograms, signage guidelines for all store formats and categories.
 </li>
 <li>
 Partner with store operations and category teams to ensure merchandise-placement logic aligns with business goals (footfall, conversion, average basket size).
 </li>
 <li>
 Lead VM activities for new store openings (NSO) and existing store refreshes: from concept to execution, coordinating timelines, materials, vendor installation and quality checks.
 </li>
 <li>
 Manage the rollout of promotional displays, seasonal campaigns, thematic signage and store-front visuals to enhance visibility and shopper engagement.
 </li>
 <li>
 Monitor store compliance: conduct regular store audits of visual standards, displays, signage, shelf presentation, lighting, category adjacencies; report gaps and ensure corrective action.
 </li>
 <li>
 Work with vendors to source VM materials (fixtures, props, banners, signage), negotiate with vendors, and track costs and quality
 </li>
 <li>
 Maintain dashboard / MIS of VM program performance: display execution compliance, cost vs plan, store-by-store visual score, impact on sales or category performance.
 </li>
 <li>
 Train and guide store / operations staff on VM standards, best practices, and visual presentation guidelines to ensure consistency across locations.
 </li>
 <li>
 Stay updated on retail visual trends, competitor store-looks, shopper behaviour, and bring fresh ideas for store presentation improvement.
 </li>
 <li>
 Drive continuous improvement: refine VM processes, standard operating procedures, vendor workflows and ensure scalability across store network.
 </li>
 </ul>
 
 
 
 
 
 Key Metrics / KPIs
 
 
 <ul>
 <li>
 % of stores compliant with VM standards in scheduled audit cycle
 </li>
 <li>
 Time-to-launch for new store visuals (from store ready to complete VM installation)
 </li>
 <li>
 Cost per store for VM rollout vs budget
 </li>
 <li>
 Uplift in sales / category conversion post-display refresh or promotional display (where trackable)
 </li>
 <li>
 Vendor turnaround time (materials ordered &rarr; installed)
 </li>
 <li>
 Store staff training completion % for VM guidelines
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelors/Master&rsquo;s degree in Marketing, Retail Management, Visual Merchandising, Design or a related discipline
 </li>
 <li>
 At least 1-2 years&rsquo; experience in retail merchandising, visual presentation, store operations environment (Retail experience preferred)
 </li>
 <li>
 Strong aesthetic sensibility combined with commercial mindset (understanding how visual cues drive shopper behaviour)
 </li>
 <li>
 Hands-on project management skills: timelines, vendor coordination, rollout tracking.
 </li>
 <li>
 Basic competence with data/analytics: tracking compliance, dashboards, interpretation of store performance.
 </li>
 <li>
 Excellent communication and cross-functional coordination skills; ability to work with operations, store teams, marketing &amp; vendors.
 </li>
 <li>
 Willingness to travel to stores, new launches and conduct on-ground audits.
 </li>
 <li>
 Proficient in MS Office (Excel, PowerPoint); familiarity with visual tools (e.g., simple design tools, layout sketching) is a plus.
 </li>
 </ul>
 
 Open to travel across locations
 
</div>

Program Manager -  Visual Merchandiser

Pidilite Industries Limited

<div>
 
 Hi
 
 
 Pidilite is hiring for Territory Sales Incharge
 
 
 Location : Bangalore
 
 
 
 Skill : Territory Sales Incharge
 
 
 
 Exp : 3 to 9 years on roll exp in OEM Sales ,Channel Sales
 
 
 Age : Upto 32
 
 
 Education : Any graduate
 
 
 Communication : Excellent communication
 
 
 Industry Exp : Automotive Parts , Spare Parts ,Lubricants ,Bearings ,Industrial Adhesives ,Tyres Etc
 
 
 
 Job description
 
 
 
 
 Responsibilities:-
 
 
 
 
 Achieve Overall sales objective
 
 
 
 
 Achieve Primary Sales Target and Secondary targets in DRCP outlets in Assigned WSS TTY
 
 
 
 
 Achieve Specific Product wise sales Objectives on a Monthly /Quarterly basis as per Plan
 
 
 
 
 WSS Management
 
 
 
 
 To understand WSS Management functions such as WSS policy.
 
 
 
 
 Enforcement, Claim Management, Balance confirmations and suggest corrective actions in case of Exception.
 
 
 
 
 To Support Secondary in ISR Covered Outlets.
 
 
 
 
 Trade Relationship
 
 
 
 
 Deliver the Secondary Targets in Top outlets through superior engagement and tie-up Program.
 
 
 
 
 End User Engagement
 
 
 
 
 To do Activities like Naka meet/RKP/Formal Meet as per the Plan.
 
 
 
 
 Enroll the new Users in RTG Program and Make them to Bank higher Points every Month.
 
 
 
 
 
 
 Interested please share your resume to ots1281@pidilite.com or please contact at the given no. 9007377402
 
 
 
 
 
 Regards
 
 
 Sabita Roy
 
</div>

Sales Engineer

Microsoft

<div>
 
 Organization Summary
 
 
 
 If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy.
 
 
 Microsoft Enterprise Direct Services, within Microsoft Business Operations, provides direct and centralized operations services for Direct Enterprise Agreement customers to transact with Microsoft. We are accountable to design and executing transactional services across the Enterprise customer lifecycle. We relentlessly pursue process efficiency, timeliness, quality, and compliance, all while providing world class Customer experience. We are looking for team members to join our team to focused on delivering an exceptional Customer experience with deep expertise in Contracting, Order Management, Billing and Supplier Management and Customer relationship experience.
 
 
 
 
 
 Position Description
 
 
 
 The Customer Operations Manager is responsible for customer-facing licensing solutions and must be a subject matter expert within our Volume Licensing concepts and processes. The Customer Operations Manager will provide direct, front line transactional support for Microsoft Field sellers and our customers. The Customer Operations Manager is responsible for ensuring adherence with the Microsoft account plan, ensuring deliverables are executed on time and of high quality for our customers.
 
 
 The role will also provide fantastic opportunities to lead and shape next generation experiences for internal stakeholders and end customers. Are you ready to make an impact in this exciting and challenging role?
 
 
 
 Responsibilities
 
 
 
 
 Contracting and Order Management
 
 
 
 <ul>
 <li>
 Deal and Contract Validation: Manage the validation and execution of agreements and post sales lifecycle transactions enabling accuracy in downstream financial processes followed by compliant issuance of customer contracts in accordance with Policies, Global and SOX approved deal financials.
 </li>
 <li>
 Pipeline Management: Manage critical deal lists on a monthly and quarterly basis in alignment with expectations with the Sales, Sales Excellence and key Subsidiary sales stakeholders on all critical deals for the month .
 
 
 </li>
 </ul>
 
 Billing Management
 
 
 
 <ul>
 <li>
 Billing Execution: ensuring accurate and compliant order and invoice approval and dispatch (standard and local) to maximize cash flow and collectability for all invoices.
 </li>
 <li>
 Credit Approval management: including orchestration of all Finance exception approvals on high value credits and execution of all credits and associated rebills.
 </li>
 <li>
 Billing status and risk management: including tracking and communicating contract billing status to key stakeholders highlighting risks with contractual requirements, customer PO coverage, customer sign offs and credit/payment status.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for all operational customer service inquiries, concerns, and issues.
 </li>
 <li>
 Oversee the daily operations of the customer service team to ensure quality standards are met and maintained.
 </li>
 <li>
 Monitor customer service metrics and KPIs to identify areas of improvement and implement strategies to boost performance.
 </li>
 <li>
 Handle escalated customer service issues and complaints in a professional and efficient manner.
 </li>
 <li>
 Work closely with other departments to resolve customer issues and ensure a positive customer experience.
 </li>
 <li>
 Develop and implement processes and procedures to streamline the customer service operation.
 </li>
 <li>
 Stay up-to-date on industry trends and best practices to ensure the customer service team is providing the highest level of service possible.
 </li>
 <li>
 Generate reports on customer service metrics and activity for senior leader consumption and monthly business reviews.
 
 
 </li>
 </ul>
 
 Operations Excellence: Optimization and Process improvement
 
 
 
 <ul>
 <li>
 Acts as a thought leader to drive consistency in processes, capabilities, and services meeting performance expectations for consistency, accuracy, simplification, and timeliness of delivery .
 </li>
 <li>
 Trusted advisor for customers and internal clients on operational processes and capabilities, and provides efficient, scalable operational solutions across a portfolio of accounts .
 
 
 </li>
 </ul>
 
 Stakeholder Management (Field, Partners, Customers)
 
 
 
 <ul>
 <li>
 Uses voice of customer frameworks and metrics to identify trends and influences across multiple customers and internal groups.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Experience/Minimum Qualifications
 
 
 
 <ul>
 <li>
 6+ years of work experience in contracting &amp; order management, pipeline management, &amp; billing execution, with a focus on financial accuracy, compliance, and risk management.
 </li>
 <li>
 Expertise in contract validation, pipeline management, credit approval, and billing management, with strong capabilities in customer service, stakeholder engagement, process optimization, and operations excellence.
 </li>
 <li>
 Proficiency in data-driven decision-making, using KPIs to monitor performance, and acting as a trusted advisor to internal and external customers.
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Operations, Finance or related field AND operations, program management or process management work experience
 </li>
 <li>
 OR equivalent experience.
 </li>
 <li>
 On site presence minimum 3 days/week.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 4+ years of experience in customer service operations, managing escalations, improving service metrics, &amp; implementing process improvements to streamline operations.
 </li>
 <li>
 Experience with similar industry Business Value deal constructions.
 </li>
 <li>
 Experience with Microsoft licensing concepts, including contracts, quotes and invoices, as well as evaluation and review of complex proposals, agreements, and amendments.
 </li>
 <li>
 Experience providing direct support for Microsoft Volume Licensing sales and support lifecycle.
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Customer Operations Manager

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Key Responsibilities AI &amp; Business Program Management Drive and enable AI-based automation initiatives by identifying, proposing, and implementing automation opportunities. Maintain and enhance automation projects, incorporating user feedback and evolving business needs. Develop learning content and frameworks for the AI Enablement Program (Phase 2); track rollout progress and adoption. Deliver training sessions on Power Automate and related tools. Business Operations Lead creation and distribution of the quarterly newsletter. Manage and enhance the Knowledge Management portal (Wiki, onboarding content, overall usability). Oversee Funnel System management and continuous improvements. Provide support for business surveys, quizzes, and documentation. Project Management Drive transformation programs with strong governance and backlog management practices. Create and maintain dashboards for project progress tracking. Support cross-functional business projects as required. Marketing &amp; Communications Conduct benchmarking and research of marketing engagements aligned with industry trends; recommend focus areas. Collaborate with product and marketing teams to create GTM content and field collaterals. Develop pitch decks, sales one-pagers, and product overviews tailored to different geographies. Contribute to storytelling for global initiatives (e.g., sustainability, innovation) via case studies, social media, and website. Support Marketing Calendar management and coordinate with product, sales, and commercial teams. Run feedback loops with sales teams to improve collateral usage and relevance. Research &amp; Strategic Sales Insights Support product and sales teams in competitive intelligence and market research to guide product strategy and GTM. Drive benchmarking exercises on market trends, new offerings, and innovations. Analyze funnel metrics in context of market trends to recommend course corrections based on insights.
</div>

Sr. Project Executive - UBS

Interview Kickstart

<div>
 
 
 Role Overview:
 
 
 
 As a QA Assistant Manager, you&rsquo;ll play a critical role in ensuring the integrity and consistency of our sales operations. You'll be responsible for reviewing sales calls for quality, accuracy, and compliance with our standards. You'll also support our revenue teams by tracking deals, validating pipeline data, and ensuring accurate reporting across our tools. This is a high-impact role that directly influences our sales performance and customer experience.
 
 
 
 
 
 
 Job Description
 
 
 
 We&rsquo;re looking for a detail-oriented and analytical QA Assistant Manager to join our Sales Operations team at Interview Kickstart. This is an in-office role based in Bengaluru. In this role, you'll be responsible for auditing sales calls, ensuring the accuracy of deal tracking, and maintaining data integrity across CRM and sales systems like HubSpot and Uplevel. If you have a keen eye for detail, a deep understanding of sales processes, and a passion for improving operational efficiency, we&rsquo;d love to meet you
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 ● Listen to and evaluate recorded sales calls to ensure adherence to scripts, compliance, and best practices
 
 
 ● Identify trends, training gaps, and areas for process improvement based on call reviews
 
 
 ● Ensure all deals are accurately tracked from opportunity to closure
 
 
 ● Validate and reconcile revenue data to support accurate forecasting and reporting
 
 
 ● Collaborate with sales leadership to ensure visibility and accuracy of pipeline metrics
 
 
 ● Maintain clean, accurate, and up-to-date records in HubSpot and Uplevel
 
 
 ● Work cross-functionally with Sales, Sales Training, and RevOps to enforce data hygiene practices
 
 
 ● Document QA procedures and help build a scalable framework for future audits
 
 
 ● Provide feedback and support in optimizing sales workflows and CRM automations ● Generate regular QA reports and summaries for internal stakeholders
 
 
 
 
 
 
 Requirements:
 
 
 
 ● 3+ years of experience in Sales QA
 
 
 ● Excellent listening, analytical, and documentation skills
 
 
 ● High attention to detail and ability to work independently with minimal supervision
 
 
 ● Strong communication skills and ability to deliver constructive feedback
 
 
 ● Experience working with cross-functional teams and supporting a fast-paced sales environment.
 
 
 
 
 
 Good to have: Strong familiarity with CRM tools like HubSpot; knowledge of Uplevel is a plus
 
</div>

Assistant Manager Quality

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 2 years of experience in Program Management.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 MBA or Master's degree in Business Process Management, Industrial Engineering, Supply Chain Management, or related disciplines.
 </li>
 <li>
 Experience with supply/demand planning, material planning, data center infrastructure, or capital investment decision making.
 </li>
 <li>
 Experience leading cross-functional process improvements with the ability to collaborate and influence across multiple levels of an organization.
 </li>
 <li>
 Knowledge of the tools and elements of project management.
 </li>
 <li>
 Ability to shift between detailed analysis and big picture thinking and customizing communication based on the audience.
 </li>
 <li>
 Excellent investigative, and verbal/written communication skills.
 
 
 </li>
 </ul>
 
 About the job
 
 A problem isn&rsquo;t truly solved until it&rsquo;s solved for all. That&rsquo;s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you&rsquo;ll lead complex, multi-disciplinary projects from start to finish &mdash; working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop short and long term supply and demand models that seek to minimize total costs and inventories while maintaining/improving service levels for data center networking infrastructure parts.
 </li>
 <li>
 Work with partner teams in procurement, materials management to track supply commits and provide supply response to upstream deployment teams.
 </li>
 <li>
 Drive product success by keeping ourselves and others accountable for metrics such as forecast accuracy, inventory, excess and obsolescence (E&amp;O), material spend, Cost of Goods Sold (COGS) and gross margins.Utilize advanced analytics (statistical modeling, SQL, etc.) to evaluate the supply chain's ability to meet demand and provide data-driven insights.
 </li>
 <li>
 Partner closely with customers and partner teams to identify gaps and drive process improvements (lead time reductions, alternative source setups, sales and operations planning process setups etc).
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Program Manager, Supply-Demand Planning, Network Infrastructure

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