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multi-property assistant purchasing manager

property viewing agent

AJAR

<div>Job Summary:
We are seeking a motivated and client-focused Property Viewing Agent to join our team. The role involves conducting property viewings, engaging with clients, providing accurate property information, and assisting in the decision-making process. The ideal candidate will be personable, persuasive, and professional, with strong communication and organizational skills. 
 
Job Duties &amp; Responsibilities: 
<ul>
<li>Schedule and conduct property viewings with prospective clients.</li>
<li>Present properties in a professional and engaging manner.</li>
<li>Highlight key features, benefits, and value of each property.</li>
<li>Address client questions, concerns, and objections effectively.</li>
<li>Build rapport and maintain positive client relationships.</li>
<li>Collect client feedback and prepare detailed reports after each viewing.</li>
<li>Collaborate with the sales/leasing team to follow up with clients.</li>
<li>Stay updated on property details, pricing, and availability.</li>
<li>Ensure properties are presented in good condition before viewings.</li></ul> 


Qualifications Required
<ul>
<li>Previous experience in real estate, sales, or customer service preferred.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to engage and persuade clients.</li>
<li>Professional appearance and demeanor.</li>
<li>Organized and detail-oriented with good reporting skills.</li>
<li>Proficiency in basic MS Office (Word, Excel) is a plus.</li></ul></div>

Property Viewing Agent

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary
 
 
 
 The Interaction Center Supervisor will be managing a team, supervising the activities of the Call Centre, ensuring individual agents are performing against targets, reviewing their performance and coaching/training, preparing reports and analyzing data.
 
 
 
 Job Responsibilities&nbsp;
 
 
 
 The job holder will be responsibile for training, and preparing call center representatives to&nbsp;respond to customer questions and complaints and troubleshoot problems with services or products.
 
 <ul>
 <li>
 Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
 </li>
 <li>
 Answering agent questions regarding best practices or difficult calls.
 </li>
 <li>
 Identifying operational issues and suggesting possible improvements.
 </li>
 <li>
 Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
 </li>
 <li>
 Preparing reports and analyzing data to assist management as they determine call center goals.
 </li>
 <li>
 Working with other supervisors and management team members to support agents and maximize customer satisfaction.
 </li>
 <li>
 Make sure that the team leader &amp; IC agents are following the rules of IC, call procedures, data accuracy, and KPI&rsquo;s
 </li>
 </ul>
 
 
 Candidate Requirements
 
 
 
 Bachelors degree in Business Adminstration or any related field
 
 
 &nbsp;
 
</div>

Alghanim Academy - Interaction Center, Engineering (Full-time opportunity)

Alghanim INDUSTRIES

Date: 23 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 
The Interaction Center Supervisor will be managing a team, supervising the activities of the Call Centre, ensuring individual agents are performing against targets, reviewing their performance and coaching/training, preparing reports and analyzing data.
 
Job Responsibilities
 
The job holder will be responsibile for training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
 
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
 
Answering agent questions regarding best practices or difficult calls.
 
Identifying operational issues and suggesting possible improvements.
 
Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
 
Preparing reports and analyzing data to assist management as they determine call center goals.
 
Working with other supervisors and management team members to support agents and maximize customer satisfaction.
 
Make sure that the team leader & IC agents are following the rules of IC, call procedures, data accuracy, and KPI’s
 
Candidate Requirements
 
Bachelors degree in Business Adminstration or any related field

CAPAGO International

<div>
 
 TO KNOW BEFORE APPLYING
 
 
 
 <ul>
 <li>
 This position is based in Koweit ;
 </li>
 <li>
 Temporary contract offered - 6 months (no freelance contract nor expatriation) ;
 </li>
 <li>
 0 - 2 years of experience required ;
 </li>
 <li>
 Fluent in English &amp; Arabic mandatory - written &amp; spoken ;
 </li>
 <li>
 French is an advantage.
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions, responsible for financing and managing visa application centres to process their Schengen visa applications.
 
 
 We currently operate in 9 countries and welcome more than 250,000 visa applicants yearly.
 
 
 As part of our development, we are looking to strengthen our Contact Center department and are looking for an Multicanal customer support agent who is looking for new challenges within a dynamic and human-focused company.
 
 
 
 Description Of The Position
 
 
 
 The Multicanal Customer Support Agent (CSA) at Capago has the following objectives:
 
 
 <ul>
 <li>
 Multichannel management: Handling interactions through various channels (chats, emails, phone calls) with standard and platinum applicants.
 </li>
 <li>
 Sales conversion: Identifying cross-selling opportunities and promoting additional services to convert standard applicants into platinum applicants.
 </li>
 <li>
 Complaint management: Addressing complaints promptly, escalating unresolved issues, and ensuring follow-up to guarantee applicant satisfaction.
 </li>
 <li>
 Documents check: verifying all documents of clients and ensure completion of the applicaiton before submission and within the visa type guidelnes.
 </li>
 <li>
 Outbound campaigns: Conducting outbound campaigns to promote services and gather information from applicants
 </li>
 <li>
 Proactive engagement: Understanding applicants needs to provide personalized and accurate recommendations
 </li>
 <li>
 Account management: Accessing and updating applicant account information (application history, appointment dates, etc.).
 </li>
 <li>
 Compliance with standards: Maintaining a high level of professionalism, meeting response timeframes, and ensuring adherence to company policies and legal regulations.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Active listening : Ability to attentively listen to applicants concerns and demonstrate empathy.
 </li>
 <li>
 Customer orientation : Prioritizing applicants' satisfaction and commitment to delivering exceptional service.
 </li>
 <li>
 Problem-solving skills : Identifying and resolving issues promptly, with strong negotiation and persuasion abilities.
 </li>
 <li>
 Time management : Ability to prioritize tasks ans meet objectives while maintaining high service quality.
 
 
 </li>
 </ul>
 
 Diploma &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor degree in a related field ;
 </li>
 <li>
 0-2 years of experience in a similar position ;
 </li>
 <li>
 Fluent in English &amp; Arabic mandatory - written &amp; spoken ;
 </li>
 <li>
 French is an advantage
 </li>
 </ul>
</div>

Customer Support Agent (m/f/d - 6 months contract - 2 years expe. maximum required

Millennium Central Kuwait Downtown Hotel

<div>
 As an E-Commerce Executive, you play a key role in online content management, exploring online marketing opportunities, and overseeing the SEO of the company&rsquo;s website and web traffic. Additionally, the role involves contributing to the day-to-day operations of the department, along with associated tasks and duties.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Collaborate with the Director of Marketing &amp; Communications / Marketing &amp; Communications Manager to develop and enhance traffic through direct and indirect online channels, aiming to boost overall property revenue and key financial and customer metrics.
 </li>
 <li>
 Evaluate the performance of the branded website, offering suggestions to promote and enhance the hotel's online presence, with the goal of increasing bookings and ensuring website currency.
 </li>
 <li>
 Monitor, implement, and execute the property's active presence on all social media tools to maximize online exposure.
 </li>
 <li>
 Develop e-newsletters and other online advertising mediums related to the property, including its presence on partners' e-newsletters.
 </li>
 <li>
 Ensure accurate and brand-compliant content (photography &amp; descriptions) for the property on all online channels.
 </li>
 <li>
 Conduct regular quality assurance audits on the hotel's descriptive content and images, ensuring consistency across all channels and alignment with the brand website.
 </li>
 <li>
 Load and update content (photography &amp; descriptions) for the property on all online channels in consultation with the Director of Marketing &amp; Communications.
 </li>
 <li>
 Monitor and assess the property's reviews on online portals, ensuring official hotel feedback is provided as needed.
 </li>
 <li>
 Assist in identifying and evaluating new marketing opportunities to increase direct internet traffic and drive online production.
 </li>
 <li>
 Assist in evaluating the online presence and rate position of immediate competitors.
 </li>
 <li>
 Collaborate with the Director of Marketing &amp; Communications in monitoring and implementing the full-year Online Marketing and advertising plan.
 </li>
 <li>
 Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

E-Commerce Executive

Copthorne Al Jahra Hotel & Resort

<div>
 As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
 </li>
 <li>
 Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
 </li>
 <li>
 Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
 </li>
 <li>
 Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
 </li>
 <li>
 Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
 </li>
 <li>
 Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
 </li>
 <li>
 Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
 </li>
 <li>
 Safeguard guest privacy by refraining from disclosing any guest details.
 </li>
 <li>
 Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Front Desk Agent

United Real Estate Company (URC)

<div>
 
 Job Description
 
 
 
 Responsible for finding new tenants, renewing leases, answering letters, all administration to ensure compliance with lease terms and management of legal issues, and to track financial obligations for all leasing documents in accordance with company policies and Leasing
 
 
 Skill Requirements
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Business Adminstration
 </li>
 <li>
 3-5 years of relavent experiance in property managment and leasing
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Responsible for all administration to ensure compliance of leasing terms, tenant management and management of legal issues.
 </li>
 <li>
 Coordinates all leasing renewals and terminations as per the contract law.
 </li>
 <li>
 Keeps up to date with leasing contract law.
 </li>
 <li>
 Set up reports/follow-up scheme to regularly update status on main Leasing-related KPI&rsquo;s such as: Leasing status (leased units), rental income, average rent, lease term leasing status, and occupancy rates.
 </li>
 <li>
 Prepares documentation in coordination with the legal department, - side letters, addendums, rent reduction of termination of contracts.
 </li>
 <li>
 Ensures maintenance and filing of tenant and leasing contracts and LOIs.
 </li>
 <li>
 Maintains minutes of meetings with potential investors and internal and external stakeholders
 </li>
 <li>
 Generates potential leasing leads with an understanding of the tenant mix for each project.
 </li>
 <li>
 Maintains and updates the leasing database.
 </li>
 <li>
 Assists with reading and preparing work floor plans.
 </li>
 <li>
 Research common market leasing offers and prepare investment proposals based on an understanding of market leasing offers.
 </li>
 <li>
 Follow up on open issues and maintains relationships both internally, with other departments and externally with Investors.
 </li>
 <li>
 Prepares maintains and coordinates all documents required for contract preparations.
 </li>
 <li>
 Consult legal advisors to ensure that all documents or contracts are in accordance with legal regulations and company policies or to prepare termination agreements, extensions, amendments, etc.
 </li>
 <li>
 Provides assistance in all leasing functions and all related matters.
 
 
 </li>
 </ul>
 
 Job Summary
 
 
 
 
 <ul>
 <li>
 Job Title Leasing Executive
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 21-01-2025
 
 
 </li>
 </ul>
 Apply Now
</div>

Leasing Executive

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