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qa/qc manager

quality assurance

MultiBank Group

<div>
 
 Welcome to
 
 MultiBank Group
 
 , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
 
 
 
 
 
 Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 We are seeking an experienced
 
 AI Quality Assurance Engineer
 
 to drive quality assurance initiatives across our websites, digital platforms, and AI-powered applications. This role combines traditional quality engineering expertise with modern AI-driven testing methodologies, automation frameworks, and intelligent quality monitoring.
 
 
 
 
 
 The ideal candidate will have strong experience in manual and automated testing, coupled with a passion for leveraging AI tools and technologies to improve test coverage, accelerate release cycles, and enhance product quality. You will collaborate closely with Product Managers, Developers, AI Engineers, and DevOps teams to ensure reliable, scalable, and high-performing digital experiences.
 
 
 
 
 
 Your contributions will be critical in establishing intelligent testing practices, improving software quality, and supporting the organization's digital transformation and AI adoption strategy.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Review and analyze business, functional, and technical requirements for websites, digital products, and AI-enabled applications.
 </li>
 <li>
 Design, develop, and maintain automated testing frameworks for web, API, and AI-driven systems.
 </li>
 <li>
 Leverage AI-powered testing tools to improve test generation, defect detection, and test maintenance.
 </li>
 <li>
 Execute manual, automated, regression, integration, performance, and user acceptance testing.
 </li>
 <li>
 Validate AI-generated outputs, workflows, and model-integrated features for accuracy, consistency, and reliability.
 </li>
 <li>
 Develop and maintain automated test suites integrated into CI/CD pipelines.
 </li>
 <li>
 Perform API testing using tools such as Postman and automation frameworks.
 </li>
 <li>
 Monitor application quality metrics and identify opportunities for process improvement through AI and automation.
 </li>
 <li>
 Document, track, and manage defects while collaborating with development teams to ensure timely resolution.
 </li>
 <li>
 Conduct post-release verification and production validation to ensure system stability.
 </li>
 <li>
 Collaborate with cross-functional teams to establish quality standards, best practices, and testing strategies across the software development lifecycle.
 </li>
 <li>
 Evaluate emerging AI testing technologies and recommend innovative solutions to improve quality engineering processes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
 </li>
 <li>
 Minimum 3+ years of experience in Quality Assurance, Software Testing, or Quality Engineering.
 </li>
 <li>
 Strong experience in both manual and automated testing methodologies.
 </li>
 <li>
 Hands-on experience building and maintaining automation frameworks from scratch.
 </li>
 <li>
 Proficiency with automation tools such as Selenium, Playwright, Cypress, or similar technologies.
 </li>
 <li>
 Experience with API testing tools including Postman, REST Assured, or equivalent.
 </li>
 <li>
 Familiarity with AI-assisted testing platforms, test generation tools, or AI-powered quality engineering solutions.
 </li>
 <li>
 Strong understanding of SDLC, STLC, Agile methodologies, and DevOps practices.
 </li>
 <li>
 Experience with test management platforms such as qTest, Zephyr, TestRail, or similar tools.
 </li>
 <li>
 Working knowledge of SQL and database validation techniques.
 </li>
 <li>
 Experience with performance testing tools such as JMeter, LoadRunner, or equivalent.
 </li>
 <li>
 Familiarity with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI/CD, or Azure DevOps.
 </li>
 <li>
 Knowledge of responsive, localization, accessibility, and cross-browser testing.
 </li>
 <li>
 Strong analytical, problem-solving, and communication skills.
 </li>
 <li>
 Experience within fintech, financial services, trading platforms, or regulated industries is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 Preferred Profile
 
 
 
 
 
 <ul>
 <li>
 Experience testing AI/ML-powered applications, conversational AI, or generative AI solutions.
 </li>
 <li>
 Familiarity with AI model evaluation, prompt testing, and validation methodologies.
 </li>
 <li>
 Knowledge of Python, JavaScript, Java, or similar programming languages for automation development.
 </li>
 <li>
 Understanding of cloud platforms such as AWS, Azure, or Google Cloud.
 </li>
 <li>
 Exposure to observability and monitoring tools for quality insights and performance analysis.
 </li>
 <li>
 Passion for innovation, continuous improvement, and emerging AI technologies.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 <ul>
 <li>
 Work with an industry-leading global financial institution.
 </li>
 <li>
 Be part of MultiBank Group&rsquo;s AI and digital transformation journey.
 </li>
 <li>
 Competitive salary and comprehensive employee benefits.
 </li>
 <li>
 Opportunities for professional growth, certifications, and career advancement.
 </li>
 <li>
 Collaborative, inclusive, and innovation-driven work environment.
 </li>
 <li>
 Exposure to cutting-edge technologies, AI initiatives, and large-scale global platforms.
 </li>
 </ul>
 
 
 
 
 
 Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.
 
 
</div>

AI Quality Assurance Engineer

METABOLIC

<div>Role Overview
The Quality Assurance &amp; Training Manager is responsible for ensuring consistent service quality across Sales and Customer Support teams by defining QA standards, monitoring performance, and building structured training programs. This role bridges the gap between process design and on-ground execution to improve customer experience, compliance, and team capability. Operating within a regulated healthcare environment, the role is also responsible for embedding AI literacy across the contact centre - equipping agents and Team Leads to work effectively alongside AI-assisted tools, and continuously evolving training frameworks as technology and clinical protocols develop.
Key Responsibilities1. Quality Assurance Framework<ul><li>
Design and maintain QA scorecards for Sales and Support teams</li><li>
Conduct regular audits of calls, chats, and tickets</li><li>
Ensure adherence to SOPs, scripts, and service standards</li><li>
Incorporate AI-assisted QA tools (e.g. automated call scoring, speech analytics) into the audit framework - using AI outputs to prioritise reviews and surface patterns at scale</li><li>
Ensure QA scorecards include healthcare-specific dimensions: clinical accuracy, safeguarding awareness, data privacy adherence, and appropriate signposting</li><li>
Establish a continuous review cycle - schedule quarterly scorecard reviews to reflect changes in clinical protocols, regulatory requirements, and business priorities</li></ul>
2. Performance Evaluation<ul><li>
Track and analyze quality trends across teams and agents</li><li>
Identify recurring errors, gaps, and process breakdowns</li><li>
Provide structured feedback to Team Leads and management</li><li>
Use AI-powered analytics and dashboards to monitor performance in real time, identify at-risk agents early, and track improvement trajectories over time</li><li>
Produce monthly QA insight reports for the CX Manager with trend analysis, root cause summaries, and recommended interventions</li></ul>
3. Training Program Development<ul><li>
Design onboarding training for new hires (Sales &amp; Support)</li><li>
Develop ongoing training modules based on QA insights</li><li>
Standardize scripts, communication guidelines, and workflows</li><li>
Build and maintain an AI literacy curriculum - covering how agents use AI tools (e.g. AI-suggested responses, knowledge base assistants, automated routing) correctly, safely, and in line with clinical guidelines</li><li>
Develop a continuous learning calendar - structured monthly or quarterly training cycles tied to QA trends, product/protocol updates, and regulatory changes</li><li>
Include mandatory modules on healthcare compliance: patient data handling, safeguarding, clinical escalation pathways, and confidentiality obligations</li><li>
Maintain a living training library - version-controlled content that is reviewed and updated on a defined schedule, not ad hoc</li></ul>
4. Coaching &amp; Capability Building<ul><li>
Support Team Leads in coaching underperforming agents</li><li>
Conduct targeted refresher training sessions</li><li>
Improve agent communication, accuracy, and process adherence</li><li>
Develop Team Lead coaching capability - upskill Team Leads to independently deliver structured 1:1 coaching using QA data, reducing dependency on the QA Manager for routine development conversations</li><li>
Champion AI upskilling across the team - run regular sessions helping agents understand AI tool outputs, avoid over-reliance, and apply human judgement appropriately in clinical contexts</li><li>
Track individual development plans (IDPs) for agents on improvement pathways, with defined milestones and review points</li></ul>
5. Cross-Functional Alignment<ul><li>
Collaborate with CX Manager, Ops, and Medical/Product teams</li><li>
Ensure training content reflects updated protocols and policies</li><li>
Align QA standards with business and customer experience goals</li><li>
Partner with technology and product teams to stay current on AI tool developments - translating new features into updated training content promptly</li><li>
Establish a protocol change management process - a defined workflow for how clinical or product updates are reviewed, approved, and reflected in QA scorecards and training within an agreed timeframe</li></ul>
6. Continuous improvement &amp; governance<ul><li>
Own a continuous improvement roadmap for QA and training - setting quarterly goals, tracking progress, and presenting outcomes to senior leadership</li><li>
Conduct regular calibration sessions with Team Leads and the CX Manager to ensure consistent application of QA standards across the floor</li><li>
Audit AI tool usage by agents - ensure tools are being used as intended, flag misuse or over-reliance, and feed findings into training updates</li><li>
Maintain a lessons-learned log from escalations and complaints - use these systematically to update SOPs and training content</li></ul> 

Requirements 
<ul><li>
Minimum 3+ years of experience in QA, Training, or Customer Operations</li><li>
Experience in Sales and/or Customer Support environments</li><li>
Strong understanding of QA frameworks, coaching methods, and adult learning principles</li><li>
Ability to analyze performance data and translate into training improvements</li><li>
Strong communication and stakeholder management skills</li><li>
Hands-on experience with QA platforms and CRM systems (e.g. Salesforce, Zendesk, Klaus, MaestroQA or similar)</li><li>
Demonstrable experience designing and delivering training content &mdash; including e-learning modules, live sessions, and reference materials</li><li>
Comfortable working with AI-assisted tools and translating their outputs into coaching and training actions</li><li>
Working knowledge of data privacy obligations in a healthcare context (HIPAA, GDPR, or local equivalent)</li></ul>
Preferred Qualifications<ul><li>
Healthcare or service-based industry experience preferred</li><li>
Experience building QA systems from scratch or scaling training functions</li><li>
Exposure to contact center operations or patient/customer journey environments</li><li>
Familiarity with AI-powered QA or analytics tools (e.g. Observe.AI, Tethr, Qualtrics, or similar speech/text analytics platforms)</li><li>
Experience with Learning Management Systems (LMS) - content authoring, module deployment, and completion tracking</li><li>
Instructional design qualification or certification (e.g. CIPD L&amp;D, ATD, or equivalent)</li><li>
Experience running QA calibration sessions and building inter-rater reliability across assessors</li></ul>
Key KPIs<ul><li>
QA score (overall interaction quality)</li><li>
Training completion rate</li><li>
Post-training performance improvement</li><li>
Error rate reduction</li><li>
SOP adherence rate</li><li>
Coaching effectiveness score</li><li>
Agent improvement in KPIs (conversion, resolution, CSAT)</li><li>
Audit coverage rate</li><li>
QA calibration score inter-rater agreement rate between QA assessors and Team Leads</li><li>
AI literacy assessment pass rate % of team meeting defined AI tool proficiency standard</li><li>
Training content currency % of modules reviewed/updated within the defined review window</li><li>
Time-to-competency for new hires average time from start date to meeting QA threshold</li><li>
Healthcare compliance audit pass rate % of audited interactions meeting clinical and regulatory standards</li><li>
IDP completion rate % of agents on improvement plans meeting their defined milestones</li></ul></div>

Quality Assurance & Training Manager (Contact Centre Trainer)

The Second Construction Co. LTD of China Construction Third Engineering Bureau （Dubai Branch）

Role - QA/QC Engineer (Jr) (Quality Assurance And Quality Control Engineer)This is Jr Level Role.CSCEC, Dubai (On-site)Job Title: QA/QC Engineer (Finishing &amp; Interior Fit‑out) Project: High‑rise Hotel Construction Project, Dubai Employer: China State Construction Third Engineering Bureau (Overseas Division) &ndash; Main ContractorQA/QC Engineer with finishing experience, tailored for a China State Construction Third Engineering Bureau&rsquo;s high‑rise hotel project in Dubai.Key Responsibilities:&middot; Conduct on‑site inspections and quality checks for all finishing works (drywall, plastering, tiling, painting, ceiling, joinery, MEP finishing interfaces, etc.). &middot; Review and approve material submittals, inspection &amp; test plans (ITPs), and method statements related to finishing. &middot; Coordinate with subcontractors, site engineers, and consultants to ensure compliance with project specifications, approved shop drawings, and local authority codes (DM / DCD). &middot; Witness and document all quality control inspections (pre‑pour, pre‑covering, handover inspections). &middot; Raise and track NCRs (Non‑Conformance Reports), follow up corrective actions, and maintain QA/QC documentation. &middot; Participate in monthly quality audits, snagging / de‑snagging processes, and final handover inspections. &middot; Prepare daily/weekly QA/QC reports and punch lists for finishing packages.---Requirements:&middot; Education: Bachelor&rsquo;s degree in Civil Engineering / Construction Management / Architecture. &middot; Experience: &middot; Minimum 5 years of QA/QC experience in high‑rise building projects, with at least 3 years focused on finishing / interior fit‑out works (hotel, residential, or commercial towers). &middot; Previous experience with a main contractor is a must. &middot; Gulf / Middle East experience, especially Dubai, is highly preferred. &middot; Certifications (preferred but not mandatory): &middot; ISO 9001:2015 Internal Auditor &middot; CSWIP / BGAS / AWS (not mandatory, but a plus) &middot; Technical skills: &middot; Strong knowledge of finishing materials, methods, and quality standards (ASTM, BS, or local Dubai standards). &middot; Familiarity with Dubai Municipality (DM) or DCD regulations. &middot; Ability to read and interpret architectural drawings, specifications, and method statements. &middot; Proficient in MS Office (Excel, Word) and QA/QC reporting tools. &middot; Soft skills: &middot; Excellent communication and coordination skills in English. &middot; Detail‑oriented, proactive, and capable of working under pressure in a fast‑track environment.---How to Apply:Send your CV torecruitment AT cscec32 DOT aewith the subject line: QA/QC Engineer (Finishing) &ndash; Dubai Hotel Project.I N D I A N S are preferred. Immediate Joining is required.Pay: AED7,000.00 - AED10,000.00 per hourWork Location: In person

QA/QC Engineer (Quality Assurance And Quality Control Engineer) (Finishing & Interior Fit‑out)

Role -QA/QC Engineer (Jr) (Quality Assurance And Quality Control Engineer) (Finishing &amp; Interior Fit‑out)Employer: China State Construction Third Engineering Bureau (Overseas Division) &ndash; Main ContractorQA/QC Engineer (Jr) with finishing experience, tailored for a China State Construction Third Engineering Bureau&rsquo;s high‑rise hotel project in Dubai.This is Jr level role.Key Responsibilities:&middot; Conduct on‑site inspections and quality checks for all finishing works (drywall, plastering, tiling, painting, ceiling, joinery, MEP finishing interfaces, etc.). &middot; Review and approve material submittals, inspection &amp; test plans (ITPs), and method statements related to finishing. &middot; Coordinate with subcontractors, site engineers, and consultants to ensure compliance with project specifications, approved shop drawings, and local authority codes (DM / DCD). &middot; Witness and document all quality control inspections (pre‑pour, pre‑covering, handover inspections). Requirements:&middot; Education: Bachelor&rsquo;s degree in Civil Engineering / Construction Management / Architecture. &middot; Experience: &middot; Minimum 5 years of QA/QC experience in high‑rise building projects, with at least 3 years focused on finishing / interior fit‑out works (hotel, residential, or commercial towers). &middot; Previous experience with a main contractor is a must. &middot; Gulf / Middle East experience, especially Dubai, is highly preferred. &middot; Certifications (preferred but not mandatory): &middot; ISO 9001:2015 Internal Auditor &middot; CSWIP / BGAS / AWS (not mandatory, but a plus) &middot; Technical skills: &middot; Strong knowledge of finishing materials, methods, and quality standards (ASTM, BS, or local Dubai standards). &middot; Familiarity with Dubai Municipality (DM) or DCD regulations. &middot; Ability to read and interpret architectural drawings, specifications, and method statements. &middot; Proficient in MS Office (Excel, Word) and QA/QC reporting tools. &middot; Soft skills: &middot; Excellent communication and coordination skills in English. &middot; Detail‑oriented, proactive, and capable of working under pressure in a fast‑track environment.&middot; Raise and track NCRs (Non‑Conformance Reports), follow up corrective actions, and maintain QA/QC documentation. &middot; Participate in monthly quality audits, snagging / de‑snagging processes, and final handover inspections. &middot; Prepare daily/weekly QA/QC reports and punch lists for finishing packages.I N D I A N Sare preferredI N D I A N S - are welcomeE M A I L - recruitment AT cecec32 DOT aePay: AED7,000.00 - AED10,000.00 per monthWork Location: In person

QA/QC Engineer (Quality Assurance And Quality Control Engineer) (Finishing & Interior Fit out)

Team Safety Consultants

We are looking for a detail-oriented and organized Quality Assistant to join our Dubai team. The successful candidate will support the Quality Department by maintaining accurate documentation, inspection records, calibration schedules, and compliance-related documents while ensuring all records are up to date and audit-ready.Key Responsibilities<ul><li>Maintain and control company documents, job orders, and tracking records.</li><li>Update databases and spreadsheets with inspection and training records.</li><li>Support the Quality Manager in maintaining quality, certification, and audit documentation.</li><li>Coordinate with internal departments regarding job status, delays, and required actions.</li><li>Respond to documentation requests and maintain organized records for reporting and audits.</li><li>Maintain calibration schedules, preventive maintenance (PPM) records, and calibration certificates for company equipment.</li><li>Coordinate equipment calibration and maintenance activities.</li><li>Monitor calibration and maintenance due dates to ensure timely renewals and compliance.</li><li>Ensure all quality records are accurate, complete, and properly filed.</li><li>Perform other quality and administrative tasks assigned by the Quality Manager.</li></ul>Requirements<ul><li>Bachelor's degree in a related field.</li><li>1&ndash;2 years of experience in Quality, Document Control, Administration, or a similar role.</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook).</li><li>Excellent organizational and time management skills.</li><li>Strong attention to detail and accuracy.</li><li>Good communication and coordination skills.</li><li>Ability to work independently and manage multiple tasks.</li><li>Experience with quality management systems or ISO documentation is an advantage.</li></ul>What We Offer<ul><li>Opportunity to work with a leading inspection and certification company in the UAE.</li><li>Professional growth and learning opportunities.</li><li>Supportive and collaborative work environment.</li><li>Exposure to quality management systems and industry best practices.</li></ul>Application Question:<ul><li>Do you have 1&ndash;2 years of experience in quality assurance, document control, or administrative support?</li></ul>Pay: From AED2,500.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in Quality Assurance, Document Control, or an administrative support role?</li><li>Are you proficient in Microsoft Excel, Word, and Outlook?</li><li>Are you currently located in the UAE and available to work in Dubai?</li></ul>Work Location: In person

Quality Assistant (Third Party Inspection)

PRIME FM

Senior QA/QC Officer (OIL &amp; GAS / OIL PLANT PROJECTS)A highly motivated and detail-oriented Sr. QA/QC Officer with extensive experience in Oil &amp; Gas, Refinery, Petrochemical, and Industrial Plant Projects across the Gulf region. Proven expertise in implementing quality management systems, conducting inspections, ensuring compliance with project specifications and international standards, and maintaining the highest levels of quality assurance throughout project execution.Professional Summary<ul><li>Extensive experience in QA/QC activities for oil &amp; gas plant construction, maintenance, shutdown, and turnaround projects.</li><li>Strong knowledge of quality control procedures for piping, welding, structural steel, mechanical, civil, electrical, and instrumentation works.</li><li>Experienced in preparing and reviewing ITPs, method statements, quality reports, and inspection documentation.</li><li>Well-versed in international codes and standards including ASME, API, ASTM, ISO, AWS, and client specifications.</li><li>Skilled in coordinating with clients, consultants, third-party inspectors, and project teams to ensure quality compliance.</li><li>Proven ability to identify non-conformities, implement corrective actions, and improve quality performance.</li></ul>Core Competencies<ul><li>Quality Assurance &amp; Quality Control</li><li>Inspection &amp; Test Plans (ITP)</li><li>Welding &amp; Piping Inspection</li><li>Mechanical &amp; Structural Inspection</li><li>Material Receiving Inspection</li><li>NDT Coordination &amp; Review</li><li>Internal Audits &amp; Quality Compliance</li><li>NCR Management &amp; Corrective Actions</li><li>Documentation &amp; Quality Records</li><li>ISO 9001 Quality Management Systems</li><li>Client &amp; Consultant Coordination</li><li>HSE and Quality Compliance</li></ul>Qualifications<ul><li>Diploma/Bachelor&rsquo;s Degree in Engineering or related discipline.</li><li>Relevant QA/QC certifications and training.</li><li>Strong knowledge of oil &amp; gas industry quality standards and procedures.</li><li>GCC experience in refinery, petrochemical, and oil plant projects.</li></ul>Pay: AED6,000.00 - AED10,000.00 per monthWork Location: In person

Senior QA/QC Engineer

Hill International, Inc.

<div>
 
 Job Description
 
 
 
 The Senior Assurance Manager is responsible for leading and overseeing Quality Assurance, Quality Control, Health, Safety, Security, and Environmental (HSSE) functions across the project. The role ensures compliance with client requirements, regulatory standards, and industry best practices through effective governance, audits, risk management, performance monitoring, and continuous improvement initiatives, while promoting a strong culture of quality, safety, and operational excellence.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for monitoring the implementation of the Quality and HSSE Management System for the
 
 
 </li>
 </ul>
 Project in compliance with the Client Requirements, Hill Corporate policies, International Standards,
 
 
 and Industry best practices.
 
 
 <ul>
 <li>
 Periodically conducts detailed audits to assess the level of compliance with the QA and HSSE
 
 
 </li>
 </ul>
 systems, procedures, and related activities.
 
 
 <ul>
 <li>
 Regularly interacts with the Client, Project Management Team, Project Stakeholders&rsquo; Quality
 
 
 </li>
 </ul>
 Representatives, to assess and report on site activities, Quality and HSSE issues and observed
 
 
 performance trends.
 
 
 <ul>
 <li>
 Provides input to Client on project performance metrics and processes / system improvements.
 
 
 </li>
 </ul>
 
 QA Specific
 
 
 
 <ul>
 <li>
 Establish and implement in conjunction with the LDC (and Other Consultants), Quality Assurance and
 
 
 </li>
 </ul>
 Quality Control (QA/QC) procedures for the project.
 
 
 <ul>
 <li>
 Ensure that the LDC (and Other Consultants) implements a computerized inspection and test
 
 
 </li>
 </ul>
 management system, permitting the registration of inspection and test data by date, location,
 
 
 material, work package, linking to NCR&rsquo;s
 
 
 <ul>
 <li>
 Monitor the activities of the Contractors, and the LDC (and Other Consultants) supervision teams to
 
 
 </li>
 </ul>
 ensure that Project quality procedures are being followed and that the result is quality execution and
 
 
 workmanship.
 
 
 <ul>
 <li>
 Conduct audits of the Contractors, the LDC (and Other Consultants) QA/QC systems, at least once
 
 
 </li>
 </ul>
 per quarter, to ensure effective implementation of their respective management system.
 
 
 <ul>
 <li>
 Carry out observations of Quality and ensure that the LDC (and Other Consultants) issue Non-
 
 
 </li>
 </ul>
 Conformance Reports and follow up on corrective actions until the NCR is closed out.
 
 
 <ul>
 <li>
 Ensure that the Contractors implement their own Quality management systems that are aligned with
 
 
 </li>
 </ul>
 and complement the LDC (and Other Consultants) own quality procedures, and that such systems
 
 
 have been approved and accepted by the LDC (and Other Consultants)
 
 
 <ul>
 <li>
 Make proposals to the Client (MODON) for correcting identified non-compliant work as designed or
 
 
 </li>
 </ul>
 constructed and instruct and supervise the corrective actions and confirm to MODON the satisfactory
 
 
 implementation of the correction.
 
 
 <ul>
 <li>
 Ensure that the LDC (and Other Consultants) issue monthly Project Quality Reports that describe the
 
 
 </li>
 </ul>
 inspections carried out in the preceding month, results of those inspections, NCRs issued, follow-up
 
 
 and closure of NCRs.
 
 
 
 HSSE Specific
 
 
 
 <ul>
 <li>
 Develop a project wide HSSE strategy which includes a safety incentive plan which will be
 
 
 </li>
 </ul>
 implemented by Contractors and LDC (and Other Consultants) across the Project.
 
 
 <ul>
 <li>
 Ensures that the Contractors&rsquo; HSSE program and Construction Environmental Management Plans
 
 
 </li>
 </ul>
 (CEMP) are in place, are reviewed and approved by the LDC (and other consultants) for conformance
 
 
 with MODON&rsquo;s HSSE policy, statutory and contractual requirements, and industry best practices.
 
 
 <ul>
 <li>
 Develop the framework for HSSE key performance indicators (KPIs) for the project. HSSE KPI
 
 
 </li>
 </ul>
 requirements, communicate these to MODON and the LDC (and Other Consultants), and review the
 
 
 KPIs periodically to assess HSSE proactive and reactive performance.
 
 
 <ul>
 <li>
 Implement PMC&rsquo;s HSSE program to promote a culture of safety and environmental compliance and
 
 
 </li>
 </ul>
 awareness covering effective waste management across the Project and including educational
 
 
 measures (inductions and training courses), awareness campaigns, dissemination of Safety Alerts,
 
 
 and other HSSE information.
 
 
 <ul>
 <li>
 Develop reward and recognition schemes to promote a positive safety culture; implementing
 
 
 </li>
 </ul>
 initiatives across the Project to target high risk activities or areas of substandard performance.
 
 
 <ul>
 <li>
 Ensure the LDC&rsquo;s review of the Contractors&rsquo; Method Statements, Risk Assessments, and Work
 
 
 </li>
 </ul>
 Plans, and that no activities are undertaken without an approved Method Statement, Risk
 
 
 Assessments, and Work Plan in place.
 
 
 <ul>
 <li>
 Establish a comprehensive reporting program, collecting regular reports from the Contractors, and
 
 
 </li>
 </ul>
 storing / filing those records and reports, and implementing an audit program to test the veracity of
 
 
 the records.
 
 
 <ul>
 <li>
 Manage and oversee the LDC in managing HSSE-related data and reporting on same in the Monthly
 
 
 </li>
 </ul>
 Project Report, including the status of HSSE performance across the projects; maintenance of HSSE
 
 
 and associated processes; collection of data for all relevant reports; reporting to MODON on the
 
 
 status of HSSE systems implementation.
 
 
 <ul>
 <li>
 Ensure timely delivery of required reports to local and governmental authorities in accordance with
 
 
 </li>
 </ul>
 statutory requirements and conditions of any NOC&rsquo;s/permits issued by local and government
 
 
 authorities related to HSSE
 
 
 <ul>
 <li>
 Manage and oversee the LDC in implementing processes for regular scheduled inspections and
 
 
 </li>
 </ul>
 audits of Contractors and Sub-Contractors work packages; issue HSSE Improvement Notices (HIN&rsquo;s)
 
 
 or Stop Work Notices (SWN&rsquo;s).
 
 
 <ul>
 <li>
 Ensure that Emergency and Incident Response Plans are in place and First Aid Facilities are readily
 
 
 </li>
 </ul>
 available on-Site.
 
 
 <ul>
 <li>
 Maintain oversight of the LDC (and Other Consultants) to ensure that occurring incidents are
 
 
 </li>
 </ul>
 effectively managed and investigated by the Contractor, highlighting concerns to the employer; and
 
 
 carry out independent incident investigations where required.
 
 
 <ul>
 <li>
 Proactively monitor and coordinate with the Construction Supervisor and MODON with regards to
 
 
 </li>
 </ul>
 HSSE Forums, training programs, awareness campaigns, sharing of safety alerts etc.
 
 
 <ul>
 <li>
 Proactively monitor and coordinate with 3rd Party Developers, including but not limited to, HSSE
 
 
 </li>
 </ul>
 Forums, training programs, awareness campaigns, sharing of safety alerts, etc.
 
 
 <ul>
 <li>
 Manage and oversee the LDC in being responsible for HSSE management of the project offices,
 
 
 </li>
 </ul>
 including but not limited to; fire marshal training, regular evacuation drills, office inspections, first aid
 
 
 requirements.
 
 
 <ul>
 <li>
 Manage and oversee the LDC in managing all HSSE related logistics, including but not limited to;
 
 
 </li>
 </ul>
 security control operations, traffic management of common areas, deliveries, lay down areas.
 
 
 <ul>
 <li>
 Manage and oversee the LDC in being responsible for ensuring that all required environmental
 
 
 </li>
 </ul>
 monitoring is undertaken, recorded, and reported correctly.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Engineering, Construction, or equivalent.
 </li>
 <li>
 Minimum 20 years of experience, and 5 yers in a similar role in PMC organization.
 </li>
 <li>
 Certified Lead Auditor. Strong knowledge of ISO systems and construction quality and HSE procedures.
 </li>
 <li>
 Minimum 5 years&rsquo; experience in Construction of Infrastructure and Marine projects,.
 </li>
 <li>
 Good command of English language with good writing skills.
 </li>
 <li>
 Experience in preparation of logistics plans for large scale projects and experience in preparing reports.
 </li>
 <li>
 Excellent command of written and spoken English.
 </li>
 </ul>
</div>

Senior Assurance Manager (QHSE)

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