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quality assurance

DICETEK LLC

<div>Preferably with the following knowledge and experience:
<ul><li>Banking ,</li><li>
Work flow processes ,</li><li>
Call center</li><li>
Customer experience ,Excel reporting</li></ul> 
Overall responsibility of Quality Assurance Officer would be to independently handle and drive:
Complaints handling Quality Assurance:
1. Conduct quality assurance checks on standards of complaints casework, correspondence, and handling
2. Analyze complaints to ensure Policies and Standard Operating Procedures are followed, ensure communication with customers (verbal and written) is consistent and of high quality
3. Analyze the accuracy of decision making by the complaint handling staff and rate the quality of resolution provided.
4. Accompany evaluations with meaningful and constructive feedback
MIS and Reporting:
1. Set up processes and systems to make working with data more efficient
2. Research new ways to make use of data
3. Present information generated from data to relevant stakeholders</div>

Quality Assurance Officer

Aeropeople Ltd

<div>
 
 
 Job Title:
 
 Quality Assurance Officer
 
 
 
 Salary:
 
 Negotiable dependent upon experience (tax free)
 
 
 
 Location:
 
 Abu Dhabi
 
 
 
 
 
 We currently have a vacancy to join a leading provider of comprehensive aviation services based in the Middle East, as a Quality Assurance Officer. The role will be based in Abu Dhabi and offers a full relocation package for the successful candidate.
 
 
 The company specialises in delivering customised aviation maintenance, repair, overhaul, logistics and supply chain services to military and civil aviation customers across the region. Whilst their head office is based in Abu Dhabi, they have a number of operational facilities across various UAE military bases and aviation sites. The company plays a key role in supporting the UAE Armed Forces and other regional air forces. They support a wide range of both fixed wing and rotary wing aircraft including military helicopters such as Black Hawks, Chinooks and Apaches as well as transport aircraft such as C130 Hercules. Their services include line and base maintenance, avionics, airframe and engine repair and comprehensive logistical support.
 
 
 Reporting to the Senior Compliance Monitoring Manager, the successful candidate will support and execute the Quality Assurance strategy within the aviation maintenance site as directed by the QA Manager and/or Aviation Directorate. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI&rsquo;s) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program.
 
 
 The operation works a 24 hour shift pattern comprising of 3 x 8 hour shifts so you will be expected to work a mixture of days and nights.
 
 
 
 
 
 
 
 
 
 Main Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Responsible for supporting the aviation maintenance site auditing scheduled as defined in the maintenance contract.
 </li>
 <li>
 Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes.
 </li>
 <li>
 Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance.
 </li>
 <li>
 Carry out compliance audits for both the company as required at both headquarters and/or the maintenance sites and performs root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system.
 </li>
 <li>
 Performs statistical analysis, data analysis and monthly reporting to the management team.
 </li>
 <li>
 Oversees and monitors the development and implementation of the continual improvement program in collaboration with the management team.
 </li>
 <li>
 Recommends changes to the documented quality management system based on experience and data analysis through monthly information.
 </li>
 <li>
 Maintains a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command.
 </li>
 <li>
 Maintains familiarization and ability to comprehend and understand various engineering specifications, original equipment manufacturer (OEM) drawings and/or repair specifications of aircraft related components and/or parts.
 </li>
 <li>
 Must be able to travel between maintenance sites and headquarters.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Benefits Include:
 
 
 
 
 
 <ul>
 <li>
 A competitive salary (tax free)
 </li>
 <li>
 Medical insurance (including optical and dental) for employee and their family
 </li>
 <li>
 Visa
 </li>
 <li>
 Education allowance for up to 3 children- 20,000AED per child
 </li>
 <li>
 Annual leave ticket allowance for employee and eligible dependents
 </li>
 <li>
 30 days annual leave plus 12 public holidays
 </li>
 <li>
 Outbound flights paid for- up to 2 adults and 3 children
 </li>
 <li>
 Paid hotel accommodation for 2 weeks upon arrival
 </li>
 <li>
 Shipping allowance of 15,000AED (paid upon completion of probation period)
 </li>
 <li>
 Housing allowance advance/ loan available
 </li>
 <li>
 End of service payment (21 days salary after 1 years&rsquo; service and accrued up to 5 years&rsquo; service then 30 days salary for each year after 6 years) paid upon leaving the company
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About You:
 
 
 
 
 
 <ul>
 <li>
 BA / BSc in aviation related studies or equivalent experience in aviation quality assurance maintenance and auditing roles.
 </li>
 <li>
 FAA A&amp;P Mechanic License (preferably an IA License).
 </li>
 <li>
 IRCA / RAB Aerospace Assessor (past or present certification).
 </li>
 <li>
 Experience in one of the following: F &ndash; 16/heavy aircraft experience (C17/C130/Airbus) or Mirage
 </li>
 <li>
 Previous experience in an aviation quality assurance and auditing roles, various military aviation regulations, experience in International Quality Assurance standards and their applications.
 </li>
 <li>
 Must be experienced with multiple computer based software and program usage and be able to drive and enable the development of quality management systems within organizations.
 </li>
 <li>
 Experienced aircraft inspector, inspection techniques and auditing standards.
 </li>
 <li>
 Must be able to communicate well with others, instil a teamwork mentality, and lead by example.
 </li>
 <li>
 Excellent communication skills in English.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About Aeropeople:
 
 
 
 
 
 
 Whether you&rsquo;re looking for your next job or searching out the next superstar to join your team&hellip;
 
 
 
 
 
 Aeropeople&rsquo;s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses.
 
 
 
 
 
 During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period.
 
 
 
 
 
 For the latest news, events and jobs please search &lsquo;Aeropeople Ltd&rsquo; on LinkedIn and Facebook for our latest jobs
 
</div>

Raytheon

<div>Date Posted:
2025-09-01
Country:
United Arab Emirates
Location:
8660: Level 10, Al Maqam Tower , ADGM, Al Maryah Island , PO Box 500131, Abu Dhabi, UAE
Position Role Type:
Unspecified
About Us:
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling &ndash; to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today&rsquo;s mission and stay ahead of tomorrow&rsquo;s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Job Summary:
A key role in a larger International Supplier Commodity Assurance organization, the Quality Assurance Manager is poised to be the primary quality interface between Raytheon Emirates Limited (REL), the Program, and the global supply base. This position will be responsible for ensuring components, assemblies, and procedures produced in-country comply with mission and part requirements, REL&rsquo;s quality management system, and customer requirements. The successful candidate will also play a significant role in developing and maintaining quality systems and processing within the REL production area.
This position is Onsite and is located in Abu Dhabi, UAE developing, managing, and executing REL&rsquo;s quality processes. Travel within UAE will be required upwards of 20%, as required to support local sites&rsquo; production schedules. This position will interface with local suppliers in UAE.
We value diverse skills and experience, so don&rsquo;t hold back. Your qualification could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you&rsquo;re passionate about what you could accomplish here, we&rsquo;d love to hear from you. You will have a great and direct impact in our Customer Satisfaction.
What You Will Do<ul><li>
Use critical thinking resources and methods to improve product design; minimize inspection; resolve manufacturing defects/problems; complete such specialized quality functions as data preparation, analyses, and reporting.</li><li>
Support the implementation of local business area quality management systems and maintain them; ensuring process, product, and policy compliance.</li><li>
Perform product and process audits for compliance to various standards and product requirements.</li><li>
Conduct product / process and area audits or assessments.</li><li>
Develop product acceptance techniques and plans.</li><li>
Lead and support factory and product process improvements.</li><li>
Lead First Article Inspection process and complete First Article Inspection Reports.</li><li>
Engage cross-functional teams to ensure alignment on top priorities to drive containment, Root Cause and Corrective Action (RCCA) implementation.</li><li>
Lead / Facilitate Process Failure Modes &amp; Effects Analysis on processes and products to prevent product defects and mitigate risk.</li><li>
Develop product Quality Control Plans, based on technical key product characteristics.</li><li>
Support hardware quality drawing &amp; design reviews.</li><li>
Support Mission Assurance requirements for an electromechanical assembly and integration area with high product mix where review and quality disposition of products is essential.</li><li>
Assure Special Test Equipment and tooling comply with approved assembly and tooling drawings, assembly instructions, test procedures and metrology requirements.</li><li>
Act on all applicable material, product and equipment alerts to prevent impact to product reliability using the nonconformance and/or purge process.</li><li>
Manage dropped and damaged hardware processing and incident reporting.</li></ul>
Qualifications You Must Have<ul><li>
Bachelor of Science degree in Engineering, Math, Science, or Technology or other STEM related field of study</li><li>
Minimum of (8) years related engineering experience</li><li>
Minimum of (3) years of experience within one of the following disciplines: Quality, Manufacturing or Engineering capacity</li><li>
Experience with AS9100 or ISO9001 Quality Management systems</li><li>
Experience with electromechanical manufacturing and assembly</li><li>
Experience with Project Management, and Risk Assessment and Opportunity Management</li><li>
Experience with customer interface for product acceptance and/or corrective action response</li><li>
Previous experience delivering presentations and technical reports utilizing MS Word, Excel and PowerPoint</li></ul>
Qualifications We Prefer<ul><li>
Thorough organizational, collaborative and communication skills</li><li>
Experience with metrology, measurement resources and practices</li><li>
Knowledge and inspection application of J-STD-001</li><li>
Knowledge with the application of Advance Product Quality Planning (APQP) and Production Part Approval Process (PPAP) (AS9145)</li><li>
Practical experience of CORE/Six Sigma methodologies (e.g. Kaizen, Lean, Define/Measure/Analyze/Improve/Control (DMAIC), and Define/Measure/Analyze/Design/Verify (DMADV) ) and resources (e.g. Analysis of Variance (ANOVA), Statistical Process Control (SPC), Capability Analysis, Design of Experiments (DOE), and Measurement Systems Analysis (MSA) ).</li><li>
Experience in aerospace-related manufacturing environment</li><li>
Experience with project / program bid and proposal development</li><li>
Ability to lead a team and drive team growth amid individual development</li><li>
Project Management Professional Certification</li><li>
External industry Quality certification, i.e. American Society for Quality (ASQ) Certified Quality Engineer, ISO9001, or equivalent</li></ul>
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms</div>

Quality Assurance Manager

Abu Dhabi Airports Company

<div>Assist with the preparation of Abu Dhabi Airports for the Integrated Management System (IMS) Certification and its ongoing preservation. Ensure the effectiveness of the IMS by monitoring the implementation of related policies and procedures to achieve Abu Dhabi Airports&rsquo; corporate objectives. 
 
Key aspects include:
<ul><li>Supporting Quality Assurance department activities, including managing the audit program to ensure scheduled activities and corrective actions are executed timely with adequate resources.
</li>Managing administrative activities of the IMS &amp; Quality Assurance department related to ADAC IMS and ISO accreditations. 
<li>
</li></ul>Responsibilities
<ul><li>Conduct gap analyses and identify opportunities for improvement in the existing management system.
</li><li>Assist in building a roadmap for developing a compliant and achievable IMS. Liaise with 3rd party accreditation bodies.
</li><li>Document, maintain, and continually improve the current IMS. Generate monitoring reports on products/services at ADAC airports.
</li><li>Act as a deputy auditor, performing service-based audits for Operations and assisting in audit planning and coordination.
</li><li>Monitor and maintain registers for non-conformities and corrective actions; ensure timely reporting to Compliance and senior management.
</li><li>Provide permanent reporting to line managers regarding improvements, breaches, and ad hoc inspections.
</li><li>Develop training materials to raise awareness of IMS importance and support internal IMS audit courses.
</li></ul>Top Competencies Required:
<ul><li>Regulatory compliance &amp; standards knowledge
</li><li>Audit &amp; inspection skills
</li><li>Documentation &amp; reporting
</li><li>Operational knowledge of airport functions
</li><li>Communication &amp; stakeholder management
</li><li>Training &amp; knowledge sharing
</li>Attention to detail &amp; accuracy 
<li>
</li></ul>Requirements and Skills
Education:
<ul><li>Bachelor&rsquo;s Degree in a related field
</li></ul>Experience:
<ul><li>Minimum of 5 years of experience in a quality-related environment</li></ul></div>

Senior Officer Quality Assurance

IMTIAZ REAL ESTATE INVESTMENT & DEVELOPMENT L.L.C

Salesforce QA:<ul><li>Review and test Salesforce configurations, custom objects, workflows, triggers, Lightning components, and integrations (e.g., with external systems and APIs).</li><li>Validate business processes and user journeys in both Classic and Lightning environments.</li><li>Perform regression, smoke, and UAT testing on Salesforce enhancements and releases.</li><li>Coordinate with admins and developers to troubleshoot issues related to Salesforce functionality and performance.</li></ul>Web Application QA:<ul><li>Test website functionalities across multiple browsers and responsive breakpoints.</li><li>Validate web UI/UX, form submissions, session management, and performance.</li><li>Write and maintain test cases for web application workflows using tools like Selenium, Cypress, or Playwright.</li><li>Perform API testing using Postman or similar tools.</li></ul>Mobile Application QA:<ul><li>Perform testing on iOS and Android platforms, including installation, navigation, notifications, and UI validation.</li><li>Conduct functional, regression, exploratory, and usability testing for mobile apps.</li><li>Use tools like Appium, Browser Stack, or Firebase Test Lab for automation and cross-device testing.</li></ul>Job Type: Full-time

Quality Assurance Engineer

Almosafer

<div>
 
 
 About the company:
 
 
 
 At Almosafer (part of Seera Group), we&rsquo;re not just part of the travel industry, we&rsquo;re helping shape its future.
 
 
 
 
 
 
 
 
 As Saudi Arabia&rsquo;s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
 
 
 Rooted in our name &ldquo;Almosafer,&rdquo; meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
 
 
 We&rsquo;re united by a bold vision:
 
 
 To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
 
 
 Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
 
 
 
 
 
 
 About the Job:
 
 
 
 We are looking for a Senior QA Frontend Engineer to join our dynamic team.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Understand complex business domains, define an effective test scope, and actively contribute to requirements analysis and feedback discussions.
 </li>
 <li>
 Collaborate with developers, product managers, and business stakeholders to ensure quality throughout the SDLC.
 </li>
 <li>
 Design, develop, and execute functional tests across the frontend and integration tests with APIs and backend systems.
 </li>
 <li>
 Leverage AI tools to generate test cases, analyze UI/API failures, and streamline bug reporting workflows.
 </li>
 <li>
 Use prompt engineering techniques with AI tools to enhance exploratory testing, increase test coverage, and generate test data.
 </li>
 <li>
 Build &amp; maintain robust automated tests using modern automation tools like Cypress.
 </li>
 <li>
 Actively participate in sprint planning, code reviews, and technical discussions, offering input that strengthens product quality.
 </li>
 <li>
 Clearly communicate testing progress, risks, and status to relevant stakeholders.
 </li>
 <li>
 Contribute to the continuous improvement of QA processes and standards within the team.
 </li>
 </ul>
 
 
 
 
 
 Profile Requirements:
 
 
 <ul>
 <li>
 5+ years of experience in software testing, ideally with a web and API testing background.
 </li>
 <li>
 Ability to understand complex business domains and identify business and test use cases.
 </li>
 <li>
 Experience working in Agile environments with different cross-functional teams.
 </li>
 <li>
 Skilled in JavaScript-based automation, particularly using tools such as Cypress.
 </li>
 <li>
 Familiarity with API testing tools (e.g., Postman) and backend validation techniques.
 </li>
 <li>
 Exposure to AI-assisted testing tools (e.g., Cursor AI, GitHub Copilot) and understanding of their role in modern QA workflows is a plus.
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to think critically and approach challenges methodically.
 </li>
 <li>
 Proactive communicator who actively engages in team discussions, shares ideas, and collaborates effectively with distributed teams.
 </li>
 </ul>
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
 
 
 Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
 
 
 
 
 
 
 Here, you will find:
 
 
 
 A purpose-led workplace where your ideas can create real impact
 
 
 Ongoing learning and development to help you grow with intention
 
 
 Recognition that celebrates your wins, both big and small
 
 
 A community built on trust, curiosity, and shared momentum
 
 
 
 
 
 No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
 
</div>

Specialist - Quality Assurance Engineer

Corporate Research and Investigations

<div>
 Corporate Research and Investigations Limited, "CRI Group" since 1990, a global provider of Investigative Research, Forensic Accounting, Counter Fraud and Counter Corruption, Integrity Due Diligence Investigations, Background Investigations and specializing in Third-Party Risk Management and Screening, providing additional support to Corporate Governance and Compliance Solutions. CRI Group is incorporated, Licensed and insured with the largest operational capabilities in the world's respected financial regulatory authorities, specifically Dubai International Financial Centre-DIFC, Licensed as Regional Headquarters KSA with Ministry of Investment Saudi Arabia and Qatar Financial Centre-QFC; CRI Group safeguards businesses by establishing legal compliance, economic viability, and integrity levels of outside partners, suppliers and customers seeking to affiliate with your business. CRI Group maintains strategically located regional offices in the UAE, Pakistan, Qatar, Turkey, Saudi Arabia, Singapore, Malaysia, the USA and the United Kingdom, with another well-established and well-connected network of operatives, local agents and researchers to undertake clients' investigative research, public record research and human resources inquiries across the regions.
 
 
 
 Position Overview
 
 
 
 We seek a highly detail-oriented and proactive Quality Assurance (QA) Professional to join our dynamic Investigations team in Dubai. The QA Professional will be critical in validating background investigation reports and due diligence deliverables to ensure accuracy, integrity, and compliance with international standards, client expectations, and regulatory frameworks.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Review and validate investigation reports (background screening, reputational inquiries, source findings).
 </li>
 <li>
 Cross-check data against the scope of work, client requirements, and QA templates.
 </li>
 <li>
 Ensure compliance with PDPL, GDPR, and CRI Group&trade;️ internal QA standards.
 </li>
 <li>
 Evaluate the completeness, credibility, and relevance of documentation and findings.
 </li>
 <li>
 Flag inconsistencies, inaccuracies, and procedural gaps for correction.
 </li>
 <li>
 Collaborate closely with investigative analysts, team leads, and project managers.
 </li>
 <li>
 Support onboarding and QA coaching of junior analysts.
 </li>
 <li>
 Assist with implementing automation improvements for QA workflow.
 </li>
 <li>
 Provide weekly quality performance metrics and reporting insights.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Criminology, Business, Law, Compliance, or related discipline.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in background screening, due diligence, or risk/compliance roles.
 </li>
 <li>
 Strong attention to detail and process orientation.
 </li>
 <li>
 Familiarity with open-source intelligence (OSINT), reputational analysis, and investigative verification techniques.
 </li>
 <li>
 High proficiency in written English and report editing.
 </li>
 <li>
 Working knowledge of data privacy standards (GDPR, PDPL, etc.).
 </li>
 <li>
 Ability to manage tight deadlines and multiple client engagements.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary and performance-based incentives.
 </li>
 <li>
 Growth opportunities within a global investigative risk advisory firm.
 </li>
 <li>
 Exposure to multinational client portfolios, including public and private sector leaders.
 </li>
 <li>
 Professional development support and certification pathways.
 
 
 </li>
 </ul>
 Ready to Join a Mission-Driven Team?
 
 
 If you're passionate about quality, integrity, and the role of investigations in safeguarding trust, we'd love to hear from you.
</div>

Quality Assurance Analyst - Due Diligence

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Quality Assurance Analyst - Due Diligence