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reception manager

Fundamental Hospitality

<div>Fundamental Hospitality is looking to hire an experienced Reception &amp; Reservation Manager to join our team at KIGO in Dubai. 
Requirements:<ul><li>
Previous experience in a similar role within high-end restaurant concepts</li><li>
Fluent in English &amp; Japanese</li><li>
Currently based in Dubai, or willing to relocate</li></ul>
What We Offer:<ul><li>
Competitive Salary</li><li>
Work Visa &amp; Medical Insurance</li><li>
30 days paid annual leave</li><li>
Employee discounts across our venues</li><li>
Joining flight ticket (for international applicants) plus return tickets to home country (annually or biannually, depending on position)</li><li>
Opportunities for growth, learning and development within our company</li><li>
Meals on duty</li></ul>
Who are we?
Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group&rsquo;s concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry.
Website: http://www.fundamentalhospitality.com</div>

Restaurant Reception & Reservation Manager ( Japanese Speaker )

DUBAI PROPERTIES GROUP LLC

About TECOM Group – Dubai Holding Asset Management:TECOM Group PJSC, a Dubai Financial Market-listed company, which has been developing and operating strategic, sector-focused business districts across Dubai since 1999. The TECOM Group portfolio consists of 10 business districts catering to six vital knowledge-based economic sectors, including design, education, manufacturing, media, science, and technology.The 10 business districts are: Dubai Internet City, Dubai Outsource City, Dubai Media City, Dubai Studio City, Dubai Production City, Dubai Knowledge Park, Dubai International Academic City, Dubai Science Park, Dubai Industrial City and Dubai Design District (D3).About the Job:An opportunity has arisen for a Member Relations Executive to join TECOM Group. The main duties and responsibilities of this role:<ul><li>The role holder is responsible for managing and executing the operational activities of the co-working space, ensuring seamless workflows and the delivery of high-quality services in alignment with corporate policies to achieve maximum client satisfaction.</li><li>Additionally, the role provides operational and coordination support to the Programs and Events function, contributing to the effective planning and execution of events</li></ul>Reception and Front Desk Management<ul><li>Act as the main point of contact for the guests/visitors to the coworking space upon their arrival until departure and ensure visitors to the office are greeted and received warmly, given accurate information, and directed to the respective person, meetings and help as appropriate and ensuring effective customer service</li><li>Coordinate with the administrator to serve beverages to visitors in reception/ meeting rooms as appropriate to ensure that visitors are well attended to as per company hospitality standards.</li><li>Coordinate visitor/client requests such as cab hire, public transport information etc to ensure that visitors/clients have an excellent visitor experience for increased customer satisfaction and the fulfilment of departmental goals.</li><li>Ensure all visitor arrivals are logged correctly to maintain accurate records</li><li>Handle all incoming and outgoing telephone calls professionally and direct the calls to respective person to ensure all calls are attended to proficiently.</li><li>Ensure that the reception desk is manned, operationally prepared, and always stocked.</li><li>Provide support for VIP delegates to ensure that all visits are in line with defined guidelines and as per company protocol.</li><li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</li><li>Ensure continual upkeep and standards of business centre to include offices, meeting rooms and communal areas</li></ul>Department Support, Registrations & Mail Room<ul><li>Guide the team in screening, shortlisting applicants based on pre-defined selection, advancing applicants through the freelance process and in responding to member queries.</li><li>Collect and maintain registration applications promptly and check documents to ensure accuracy and completion before they are sent for further processing. Coordinate with AXS for prompt processing of member applications and ensure members are kept informed with regular updates.</li><li>Handle all incoming /outgoing mail and documents, stamp them on receipt, segregate, and distribute/ dispatch to the correct addressee to ensure accurate distribution of mail and important documents are not misrouted.</li><li>Maintain mail/courier log sheets on a daily/monthly basis to provide information and data for accurate invoicing.</li><li>Coordinate with the driver/messengers to monitor movements of collection/ delivery of documents to avoid loss/error of documents in transit.</li><li>Coordinate with IT support if meeting room equipment’s i.e. projector, plasma screen require attention.</li><li>Inform business development team about walk-in potential business leads/prospects.</li><li>Assist in ad-hoc tasks as assigned to facilitate smooth operations for the business and ensure that the department meets its overall objectives</li><li>Update and maintain contact list of all staff to ensure that a comprehensive database for employee contact is always maintained.</li><li>Prepare activity reports on all the service transactions that took place on a monthly basis for timely information to the management.</li><li>Provide support to the programming and events function to ensure all aspects of operations for events are covered</li></ul>Member Relationship Management<ul><li>Act as a focal point of contact and coordinate for all meeting room requirements so as to ensure assistance in booking meeting rooms for scheduled meetings.</li><li>Provide support for the collection of information related to client feedback to provide management front line data to understand public opinion, gauge visitor experience or make business and marketing decisions.</li><li>Communicate and resolve client complaints / issues within the delegated level of authority or timely escalate and follow up client issues to the appropriate department to provide a high standard client service which will lead to client satisfaction and loyalty.</li><li>Receive board line phone calls and making sure that all phone calls are answered timely and assist the business partners with accurate and precise information</li><li>Capture all clients Interactions (enquiry, leads, requests & complaints) accurately and maintain a database and record in available systems to provide inputs for management reports.</li><li>Act as a primary point of contact for business partners – coordinate for the issuance and renewal of lease, trade licenses and permits, assist in the timely collections of accounts receivables from partners and liaison to reconcile statements and ensure accuracy of billing to provide efficient customer service.</li><li>Collate all client documentation such as contracts, license, and passport copies etc and maintain administrative files to ascertain smooth business operations and effective workflow.</li><li>Support the section head by channelizing client requirements into commercially viable leads to contribute to the profitability of the department.</li></ul>

Member Relations Executive (National Talent)

Move One

POSITION PURPOSE: To oversee the functioning of the office by ensuring smooth operations. To support staff and management for all office-related matters. To manage and train Reception Staff. To oversee Transportation Department and Travel Specialist. RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS: Ensure all visitors to the office are looked after according to the safety and security rules of Move One and ensure visitor demands are well met. Project manage internal training, workshops, and seminars (including, but not limited to, Regional Management Conferences) and ensure clear and effective communication and smooth organization. Manage and oversee the Travel Department, provide guidance to the Travel Specialist, and give recommendations to ensure adherence to Move One policy and a first-class service is provided to employees. Manage and oversee the Transportation Department, provide guidance to the Transportation Supervisor, and give recommendations to ensure a first-class service to all departments. Manage, train, and oversee the Receptionists at the company. Oversee the distribution of company-owned assets (mobile phones, SIM Cards, tablets, laptops, car parking spaces, etc.), ensure items are allocated according to Move One policy, and records (e.g., Proof of Acceptance forms) are kept up-to-date. Source vendors required for maintaining the office (office supply companies, office cleaning, coffee machine, etc.) and ensure items are competitively priced. Manage relationships with key office suppliers to ensure good and efficient service and maintenance. Oversee the cost-effective ordering and management of office supplies. Record office expenditure and manage the budget. Act as the main liaison between the facilities management of the office building and the company. Organize the office layout and ensure the office is kept clean and tidy. Maintain the condition of the office and arrange necessary repairs. Qualifications and Skills: University degree or college diploma preferred. Minimum of three years experience in Office Management is essential. Proven track record in organizing and managing corporate meetings and events. Strong English skills (written and verbal). Proficient computer skills. Excellent time management and multi-tasking skills. Positive attitude to work. Demonstrated ability to work in a proactively diverse and inclusive organization.About The Company: Move One provides time-critical supply chain solutions in logistics, relocation, and moving. Our strategically positioned international offices and partners deliver a door-to-door service unparalleled in the industry. Global experience and on-the-ground local expertise combined with technological innovation allow us to develop tailored products to meet our clients' needs. Founded in 1992, Move One has grown aggressively through its pursuit of new markets and results-driven company culture. Headquartered in Dubai, UAE, Move One is geographically positioned for further expansion in the logistics world.

Office Manager

Hilton

<div>Front Desk Agent (German/Russian Speaker) | Waldorf Astoria Dubai Palm Jumeirah
A Front Desk Agent with Waldorf Astoria Hotels and Resorts provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing
As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner
</li><li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or other departments
</li><li>Demonstrate a high level of customer service at all times
</li><li>Attend appropriate training courses, when required, and assist with the Night Team&rsquo;s training and development efforts
</li><li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
</li><li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
</li><li>Comply with hotel security, fire regulations and all health and safety legislation
</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems
</li><li>Follow company brand standards
</li><li>Assist other departments, as necessary
</li></ul>What are we looking for
A Front Desk Agent serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
<ul><li>Minimum 2-3 years of experience in a high-end or luxury hotel, or an equivalent setting</li>
<li>Proven track record of working as a Front Desk Agent or Receptionist in a fast-paced environment.</li>
<li>Working knowledge in a European language is an asset</li>
<li>Minimum 2-3 years of experience in a high-end or luxury hotel, or an equivalent setting</li>
<li>Positive attitude and good communication skills both written and verbal</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
<li>Excellent grooming standards</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Keen eye for detail and commitment to quality.</li>
<li>Ability to work a variety of shifts including weekends, days, afternoons and evenings</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Luxury hospitality experience in a similar role</li>
<li>Fluency in German or Russian (both written and spoken) is required.</li>
</ul>What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Front Desk Agent (German/Russian Speaker) | Waldorf Astoria Dubai Palm Jumeirah

Al Riyady Turnkey Projects LLC

We are currently looking for an HR cum Admin for a Logistics company in Barsha Heights.Candidate must have UAE experience to apply.Candidate must be well updated with UAE labour Law.Candidate will be able to handle 13 - 14 people.Candidate will be a helping hand with the Admin Manager.In-charge of the small reception area as well.Must be flexible and can easily adapt in a fast growing company.Immediate joiner for nowSalary: 4,000AED - 5,000AEDJob Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have HR &amp; Admin experience in UAE? If yes, which company?</li><li>Are you currently up to date with UAE labor law?</li><li>Are you a flexible type of person?</li><li>What is your visa and notice period?</li><li>What is your expected salary?</li><li>Will you be able to handle 13-14 people?</li></ul>

HR CUM ADMIN LOGSTICS COMPANY IN BARSHA HEIGHTS

Pure Tec Dubai

Job descriptionAutomotive Experience Preferred (Workshop / Dealership / Service Reception)Royal Cars is growing and marketing is increasing enquiries. We need a dedicated Automotive Service Booking Coordinator to manage all incoming calls and WhatsApp enquiries on our company phone, book inspections/appointments, follow up leads, and keep accurate lead tracking for our marketing agency (Enum).Location: Dubai Investment Park 2 (DIP 2)Working hours: Monday to Saturday, 9:00am &ndash; 6:00pm (workshop-based)This is not a mechanic role &mdash; it is a fast-response customer handling + booking + tracking role.Please do not apply if:<ul><li>You are not currently in Dubai / cannot work in DIP 2</li><li>You cannot work Mon&ndash;Sat 9am&ndash;6pm</li><li>You are not confident speaking and writing clear English</li><li>You are not comfortable using WhatsApp Business + Google Sheets daily</li></ul>Key responsibilities (day-to-day)<ul><li>Answer inbound calls and WhatsApp quickly and professionally on the company phone</li><li>Qualify enquiries using a simple checklist (service needed, car details, urgency, location, budget expectations)</li><li>Request photos/videos on WhatsApp when needed and share to workshop team</li><li>Provide basic price guidance/ranges (as per Royal Cars price rules) and book inspection/appointments</li><li>Follow up missed calls and open chats until closed (Booked / Won / Lost)</li><li>Update our Google Sheets lead tracker accurately for every lead (source, service, outcome, value estimate, lost reason)</li><li>Escalate technical questions to the manager/service advisor only when needed</li><li>Maintain WhatsApp Business labels (New / Quoted / Booked / In Progress / Won / Lost)</li></ul>Targets / KPIs<ul><li>Response time: calls answered fast + WhatsApp replies within minutes</li><li>Daily lead log completion: 100% of leads recorded</li><li>Booking rate improvement (more jobs booked from the same lead volume)</li><li>Follow-up discipline (no leads left &ldquo;hanging&rdquo;)</li></ul>Requirements (Automotive strongly preferred)Preferred backgrounds:<ul><li>Workshop/service reception, dealership bookings, service advisor assistant</li><li>Car rental bookings, motor insurance claims, parts counter (also acceptable) also car trading websites (Dubizzle etc.)</li></ul>You must have:<ul><li>Experience in inbound customer service / bookings / sales support</li><li>Strong spoken and written English (Arabic a plus; Hindi/Urdu a plus)</li><li>Confident on phone, calm under pressure, polite but firm</li><li>Highly organised: can manage multiple chats without losing track</li><li>Comfortable using WhatsApp Business tools and Google Sheets</li></ul>Salary &amp; benefits<ul><li>Basic salary: AED 5,000 &ndash; 7,000 per month (depending on experience)</li><li>Performance bonus: AED 500 &ndash; 2,000/month based on KPIs (bookings, tracking accuracy, response time, follow-ups)</li><li>Benefits: visa + medical insurance + annual leave as per UAE law, company phone/SIM, training, bonus/incentives</li></ul>How to apply (applications without this will be ignored)Send:<ul><li>CV</li><li>30-second voice note in English introducing yourself</li><li>Answer these 3 questions in your message:</li><li>Are you currently in Dubai and able to work DIP 2, Mon&ndash;Sat 9am&ndash;6pm?</li><li>What relevant experience do you have (workshop/dealership/car rental/claims/parts)?</li><li>Write your WhatsApp reply to this customer: &ldquo;Hi, need PPF price for G63&rdquo;</li></ul>Thank you..Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have automotive workshop / dealership / service reception experience (Yes / Similar / No)</li><li>Can work Mon - Sat 9am - 6pm (Yes/No)</li><li>WhatsApp Business experience? (Yes / Basic / No)</li><li>Google Sheets comfortable? (Yes / No)</li><li>Based in Dubai and can work in DIP 2? (Yes / No)</li><li>Expected salary (AED)?</li></ul>

Automotive Service Booking Coordinator (Calls + WhatsApp) – Royal Cars (DIP 2)

National Ready Mix Concrete

We are establishing a physiotherapy division in Dubai to establish and run the division. We are inviting experienced candidates who are eligible to fulfill following criteria). We are looking for a General Manager &ndash; Physiotherapy and Chiropractor CenterEligibility for selection of candidate is as following: -Business Development &amp; MarketingDevelop and execute marketing strategies with sourcing new jobs.Build relationships with doctors, hospitals, insurers, sports clubs, and corporate clients.Operations ManagementEstablish standard operating procedures (SOPs) for clinical and administrative, and support functions.Oversee daily operations including reception, scheduling, billing, patient flow, and service quality.Clinical &amp; Staff ManagementRecruit, onboard, and manage licensed physiotherapists, assistants, and administrative staff.EducationBachelor&rsquo;s degree in Healthcare Management, Physiotherapy, or related fieldMaster&rsquo;s degree (MBA / MHA) is an advantageExperienceMinimum 10-15 years of experience in healthcare management (Physiotherapy Field) with UAEStrong knowledge of DHA / DOH / MOHAP regulations and licensing processesEnglish candidates are required and submit their detailed CV for personal Interview.Job Type: Full-time

Physiotherapy and Chiropractor Center - General Manager

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