reservation supervisor

Four Points by Sheraton

Job Opening: Reservation SupervisorLocation: Lahore Industry: 4-Star Hotel / HospitalityWe are seeking a detail-oriented and proactive Reservation Supervisor to join our Front Office team at a reputable 4-Star Hotel in Lahore. The ideal candidate will have strong knowledge of hotel reservation systems, revenue principles, and guest service standards.Key Responsibilities:<ul><li>Supervise daily reservation operations and ensure accuracy of bookings</li><li>Manage room inventory, rates, and availability across all distribution channels</li><li>Handle group bookings, corporate accounts, and special rate requests</li><li>Ensure proper coordination with Front Office, Sales, and Revenue teams</li><li>Monitor booking trends, pickup reports, and forecast data</li><li>Handle guest inquiries, amendments, and cancellations professionally</li><li>Ensure compliance with hotel SOPs, rate parity, and policies</li><li>Train and guide reservation staff to maintain service excellence</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree</li><li>Minimum 3&ndash;5 years of experience in hotel reservationsl</li><li>Good understanding of revenue management and distribution channels</li><li>Excellent communication, coordination, and leadership skills</li><li>Proficiency in MS Office</li><li>Ability to work under pressure and meet deadlines</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional and supportive work environment</li><li>Career growth and development opportunities</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthExperience:<ul><li>as House Maid: 1 year (Preferred)</li></ul>Work Location: In person

Reservation Supervisor

Virikson Travel

Job description:We are currently seeking a highly skilled and experienced Umrah Consultant with expertise in Sabre, Galileo, and Worldspan reservation systems. The ideal candidate will have a strong background in the travel industry, excellent English communication skills, and the ability to work flexible hours, including afternoon and night shifts.Key Responsibilities:<ul><li>Utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.</li><li>Prepare detailed and customized itineraries based on client preferences and needs.</li><li>Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.</li><li>Use CRM (Customer Relationship Management) tools to maintain client profiles and preferences for personalized service.</li><li>Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.</li><li>Manage budgets effectively to meet profit or sales targets.</li><li>Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.</li><li>Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.</li><li>Skillfully handle customer queries and complaints to ensure a positive customer experience.</li><li>Maintain meticulous records of all bookings, payments, and communication with clients to ensure proper documentation and compliance.</li><li>Prepare and distribute tour itineraries to clients.</li><li>Stay up-to-date with industry trends, airline policies, and travel regulations to provide clients with the most current information.</li><li>Continuously update knowledge about visa and passport requirements.</li></ul>Qualifications:<ul><li>Previous experience as a Travel Consultant / Travel Agent is essential.</li><li>Proficiency in Sabre, Galileo, and Worldspan reservation systems.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong customer service and problem-solving abilities.</li><li>Detail-oriented with exceptional organizational skills.</li><li>Ability to work both independently and in a team.</li><li>Flexibility to adapt to varying work schedules, including afternoon and night shifts.</li><li>Influencing and negotiation skills to meet sales targets.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Umrah Consultant (experience canada based)

Job description:Job description:We are a leading travel agency dedicated to providing exceptional travel experiences to our clients. We are currently seeking a highly skilled and experienced Travel Agent with expertise in Sabre, Galileo, and Worldspan reservation systems. The ideal candidate will have a strong background in the travel industry, excellent English communication skills, and the ability to work flexible hours, including afternoon and night shifts. Key Responsibilities:<ul><li>Utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.</li><li>Prepare detailed and customized itineraries based on client preferences and needs.</li><li>Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.</li><li>Use CRM (Customer Relationship Management) tools to maintain client profiles and preferences for personalized service.</li><li>Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.</li><li>Manage budgets effectively to meet profit or sales targets.</li><li>Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.</li><li>Offer holiday packages and influence clients to choose suitable options.</li><li>Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.</li><li>Skillfully handle customer queries and complaints to ensure a positive customer experience.</li><li>Maintain meticulous records of all bookings, payments, and communication with clients to ensure proper documentation and compliance.</li><li>Prepare and distribute tour itineraries to clients.</li><li>Stay up-to-date with industry trends, airline policies, and travel regulations to provide clients with the most current information.</li><li>Continuously update knowledge about visa and passport requirements.</li></ul>Qualifications:<ul><li>Previous experience as a Travel Consultant / Travel Agent is essential.</li><li>Proficiency in Sabre, Galileo, and Worldspan reservation systems.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong customer service and problem-solving abilities.</li><li>Detail-oriented with exceptional organizational skills.</li><li>Ability to work both independently and in a team.</li><li>Flexibility to adapt to varying work schedules, including afternoon and night shifts.</li><li>Influencing and negotiation skills to meet sales targets.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Agent (Umrah)

Domino's

Position Title: Officer Supply ChainLocation: LahoreGeneral Overview:To perform daily basis of MIGO, Outbound &amp; Reservation Posting, Inventory Posting, Service Entries, Invoice Parking, Outbound, Purchase Requisition, Inventory Handling, Stock Issuing and Performing Monthly and Weekly Physical Count Activities.Key Responsibilities:Invoice Handling<ul><li>Receiving of all invoices</li><li>Daily basis invoice entering North Central of all food &amp; Non-food items</li><li>Maintenance invoices</li><li>Service/Maintenance/Transportation invoices</li><li>Credit/Debit notes dealing</li><li>Coordination with Finance/Branches to resolve invoice issues on daily basis</li><li>Looking/support Lahore invoices issue and resolved on daily basis</li><li>Sending invoice hard copies to HO on daily basis</li></ul>Physical Count - Inventory<ul><li>Prepare monthly &amp; weekly physical count report</li><li>Create PI document in SAP</li><li>Posting of PI document through finance</li><li>Any other assign by others department</li></ul>Inbound &amp; Outbound Operations<ul><li>Lead the Warehouse Inbound or Outbound Activities like receiving and Dispatch</li><li>Conduct inspection during stock receiving</li><li>Generate GRN</li><li>Outbound generating, Reservation and Inventory posting and involve in physically Dispatch</li><li>Delivery Tracking and timely completion</li></ul>Warehouse Floor Operation<ul><li>Stack Stock proper in Racks while its receiving from suppliers</li><li>Paste mention GRN Tags and stock marking</li><li>Make stock ready for dispatch to stores</li><li>Make sure proper stock handling</li><li>Transfer Posting in SAP against issued/dispatch stock</li><li>Make record against all Issuance &amp; Receiving</li></ul>Ordering/Demand Sharing<ul><li>Share demands of K&amp;Ns, Beverages, veggie and LPG on daily/weekly basis</li><li>Collect Demands from Operation/stores to deliver stock as per schedule</li></ul>Required Skills &amp; Competencies:Sufficient I.T knowledge to perform work on ERP system and communicate through email. Reading and writing. Inventory management. Communication skillsJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Relevant: 2 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Officer Supply Chain

Booknrent

We are hiring a Guest Reservations Officer (GRO) who will manage guest reservation coordination and ensure accurate operational tracking across hospitality properties. The role includes maintaining daily logs, assigning issues to departments, following up for closure, updating the Visitor Management System (VMS), and preparing weekly/monthly performance reports.Key Responsibilities 1) Reservations &amp; Guest Registration&middot; Receive, record, and confirm guest reservation details (dates, property/unit, guest info, occupancy).&middot; Coordinate guest registration and support check-in/check-out with unit holders and internal communication teams.&middot; Maintain daily room allocation and occupancy status records.2) Daily Operational Logs&middot; Record vehicle entry/exit logs received from Security (time, vehicle number, reference).&middot; Record guest movement and service requests (housekeeping, maintenance, etc.).&middot; Maintain daily logs of complaints, incidents, and operational issues by room/unit and property.3) Issue Assignment &amp; Follow-up&middot; Assign issues to relevant departments (Housekeeping / Maintenance / Security / Front Desk / Vendors).&middot; Track every issue from reporting to closure with timestamps and actions taken.&middot; Escalate delays/unresolved issues to management with clear timeline and evidence.&middot; Flag repeat issues (same room/property/category) for corrective action.4) Reporting &amp; Performance Analysis&middot; Prepare weekly/monthly reports on:o Issues per propertyo Top issue categorieso Average resolution time by departmento Repeat issues by room/unito Complaint/incident trends&middot; Share insights and improvement points with management.5) VMS (Visitor Management System) &ndash; Focal Person&middot; Update VMS daily (guests, vendors, vehicles, maintenance tasks, inventory entries).&middot; Ensure data accuracy and train relevant staff on correct data entry.&middot; Coordinate with IT/vendor for system fixes and improvements.6) Documentation &amp; Vendor Tracking&middot; Maintain maintenance logs (technician visits, costs, status, warranties).&middot; Record breakage/replacement claims and required documentation.&middot; Track vendor schedules, AMCs, and compliance.Key Requirements &middot; Graduate (BBA / MBA required)&middot; Excellent computer skills (especially Excel + reporting + accurate data entry)&middot; Strong coordination and follow-up with multiple departments&middot; Strong documentation skills with attention to detail&middot; Professional communication and confidentialityPreferred&middot; Experience in hospitality reservations/front desk/operations coordinationStrong Excel skills (Pivot Tables, summaries, dashboards)Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

(GRO) Guest Reservations Officer

Stardom &amp; Emenac Travel is a well-established travel agency committed to delivering outstanding travel solutions to its clients. We are looking for an experienced Travel Agent who is well-versed in Sabre, Galileo, and Worldspan reservation systems. The ideal candidate should have solid industry experience, strong English communication skills, and the flexibility to work afternoon and night shifts.Job Responsibilities:<ul><li>Handle flight, hotel, car rental, and other travel bookings efficiently using Sabre, Galileo, and Worldspan.</li><li>Create customized and detailed travel itineraries according to client requirements.</li><li>Guide clients with professional advice on travel routes, accommodations, airline options, and visa/passport regulations.</li><li>Maintain and update customer information using CRM systems to ensure personalized service.</li><li>Process booking modifications, cancellations, and refunds accurately while maintaining customer satisfaction.</li><li>Manage sales targets and budgets effectively to support business growth.</li><li>Evaluate travel options and apply competitive pricing strategies to secure the best deals.</li><li>Promote and sell holiday packages based on client preferences.</li><li>Deliver excellent customer support by responding to inquiries and resolving issues before, during, and after travel.</li><li>Professionally manage customer concerns and complaints.</li><li>Keep accurate records of bookings, payments, and client communications.</li><li>Prepare and share tour itineraries with clients.</li><li>Stay informed about airline policies, travel regulations, and industry updates.</li><li>Regularly update knowledge regarding visa and passport requirements.</li></ul>Requirements:<ul><li>Proven experience as a Travel Agent / Travel Consultant.</li><li>Hands-on expertise with Sabre, Galileo, and Worldspan.</li><li>Strong spoken and written English communication skills.</li><li>Excellent customer handling and problem-solving abilities.</li><li>Highly organized and detail-focused.</li><li>Ability to work independently as well as in a team environment.</li><li>Willingness to work flexible shifts, including evenings and nights.</li><li>Strong sales, persuasion, and negotiation skills.</li></ul>Interested candidates may send their resume on WhatsApp: 0321-9428500Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

UK-Based Umrah & Hajj Travel Consultants

Nisa Sultan- Turkish Cuisine

Restaurant Staff RequiredWe Are Hiring!We are looking for smart, well-groomed, and experienced restaurant staff for our fine dine restaurants.Positions Available:Restaurant Manager Shift Supervisor Order Taker Waiter GRO (Guest Relations Officer)Requirements:Smart, good-looking, and well-presented personality Fluent in spoken English Experience in fine dine service, order taking, and guest receiving Pleasant attitude with strong communication skillsMale &amp; Female candidates can applyRestaurant Manager &amp; Shift Supervisor: Minimum 1&ndash;4 years experienceOther positions: Relevant experience preferredJob Locations: Lahore | Sargodha | Faisalabad(Candidates must be willing to work or shuffle between branches anywhere in Pakistan)Full-timeWork Location: In personHow to Apply: Serious candidates may send their resume via WhatsApp: +923326711233Job Type: Full-timeWork Location: In person

Restaurant Manager/ Shift Supervisor/ Order Taker/ Waiter/ GRO

Explore 38+ Reservation supervisor in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.