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reservations manager

IHG Hotels & Resorts

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.
 <br/>
 <br/>
 Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
 <br/>
 <br/>
 If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
 <br/>
 <br/>
 We&rsquo;re looking for a results-driven Reservations Supervisor who will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. You&rsquo;ll oversee developing expertise in understanding sector/account needs, maximising guest satisfaction, and driving incremental revenue to the hotel. Where applicable, this role will also involve management and the active coaching of assigned Events team members.
 <br/>
 <br/>
 Every day is different, but you&rsquo;ll mostly do:
 <br/>
 <br/>
 <ul>
  <li>
   Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
  </li>
  <li>
   Promote the Hotel&rsquo;s (and IHG generally) products and services.
  </li>
  <li>
   Maintain a high level of product and service knowledge about all IHG Hotels in your region.
  </li>
  <li>
   Develop and maintain a regular pattern of sales calls.
  </li>
  <li>
   Record and process reservations made by phone/fax/email.
  </li>
  <li>
   Accept wait list reservations.
  </li>
  <li>
   Process amendments to reservations such as extensions, early departures, etc.
  </li>
  <li>
   Manage &ldquo;no show&rdquo; reservations by investigation and recording of same.
  </li>
  <li>
   Record special billing arrangements for groups and conventions.
  </li>
  <li>
   Maintain knowledge of special rates/ offers/ promotions.
  </li>
  <li>
   Monitor reservation levels and inform Managers of current and future occupancy rates.
  </li>
  <li>
   Prepare reports as requested (e.g. to travel agents, business houses etc).
  </li>
  <li>
   Prepare reservation sales reports.
  </li>
  <li>
   Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety.
  </li>
  <li>
   Comply with the Company&rsquo;s Corporate Code of Conduct.
  </li>
  <li>
   Familiarise yourself with the company values and model desired behaviours.
  </li>
  <li>
   Comply with Company Grooming Standards.
  </li>
  <li>
   Comply with Time and Attendance Policies.
  </li>
  <li>
   Perform tasks as directed by the Manager in pursuit of the achievement of business goals.
  </li>
  <li>
   Maintain up-to-date knowledge of distribution channels, online travel agencies (OTAs), and reservation systems.
  </li>
  <li>
   Prepare regular reports on reservations performance and forecast future demand.
  </li>
  <li>
   Ensure compliance with IHG brand standards, policies, and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <ul>
  <li>
   Proven experience in hotel reservations management or related roles.
  </li>
  <li>
   Strong leadership and team supervising skills.
  </li>
  <li>
   Excellent communication and customer service abilities.
  </li>
  <li>
   Analytical mindset with proficiency in reservation systems and revenue management tools.
  </li>
  <li>
   Ability to work under pressure and meet targets.
  </li>
  <li>
   Knowledge of distribution channels and online booking platforms.
  </li>
  <li>
   Flexibility to work varied shifts, including weekends and holidays.
   <br/>
   <br/>
  </li>
 </ul>
 What We Offer
 <br/>
 <br/>
 We&rsquo;ll reward all your hard work with competitive salary and benefits.
 <br/>
 <br/>
 Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
 <br/>
 <br/>
 So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
 <br/>
 <br/>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
 <br/>
 <br/>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>


Reservation Supervisor

<div><p>About Us</p><p>
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.</p><p>
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><p>
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><p>
We&rsquo;re looking for a results-driven Reservations Supervisor who will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. You&rsquo;ll oversee developing expertise in understanding sector/account needs, maximising guest satisfaction, and driving incremental revenue to the hotel. Where applicable, this role will also involve management and the active coaching of assigned Events team members.
</p><p></p><p>Every day is different, but you&rsquo;ll mostly do:</p><ul><li><div>
Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
</div></li><li><div>Promote the Hotel&rsquo;s (and IHG generally) products and services.</div></li><li><div>
Maintain a high level of product and service knowledge about all IHG Hotels in your region.</div></li><li><div>
Develop and maintain a regular pattern of sales calls.</div></li><li><div>
Record and process reservations made by phone/fax/email.</div></li><li><div>
Accept wait list reservations.</div></li><li><div>
Process amendments to reservations such as extensions, early departures, etc.</div></li><li><div>
Manage &ldquo;no show&rdquo; reservations by investigation and recording of same.</div></li><li><div>
Record special billing arrangements for groups and conventions.</div></li><li><div>
Maintain knowledge of special rates/ offers/ promotions.</div></li><li><div>
Monitor reservation levels and inform Managers of current and future occupancy rates.</div></li><li><div>
Prepare reports as requested (e.g. to travel agents, business houses etc).</div></li><li><div>
Prepare reservation sales reports.</div></li><li><div>
Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety.</div></li><li><div>
Comply with the Company&rsquo;s Corporate Code of Conduct.</div></li><li><div>
Familiarise yourself with the company values and model desired behaviours.</div></li><li><div>
Comply with Company Grooming Standards.</div></li><li><div>
Comply with Time and Attendance Policies.</div></li><li><div>
Perform tasks as directed by the Manager in pursuit of the achievement of business goals.</div></li><li><p>
Maintain up-to-date knowledge of distribution channels, online travel agencies (OTAs), and reservation systems.</p></li><li><p>
Prepare regular reports on reservations performance and forecast future demand.</p></li><li><p>
Ensure compliance with IHG brand standards, policies, and procedures.</p></li></ul><p>
What We Need From You</p><ul><li><p>
Proven experience in hotel reservations management or related roles.</p></li><li><p>
Strong leadership and team supervising skills.</p></li><li><p>
Excellent communication and customer service abilities.</p></li><li><p>
Analytical mindset with proficiency in reservation systems and revenue management tools.</p></li><li><p>
Ability to work under pressure and meet targets.</p></li><li><p>
Knowledge of distribution channels and online booking platforms.</p></li><li><p>
Flexibility to work varied shifts, including weekends and holidays.</p></li></ul><p>
</p><p>What We Offer</p><p>
We&rsquo;ll reward all your hard work with competitive salary and benefits.</p><p>
Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p><p>
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p><p>
</p><p></p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

MTS Globe

<div><p>Company: <b>DESERT GATE TOURISM - OMAN</b></p>
<p>
</p><p>We are seeking a highly organized and service-oriented Destinations Specialist to manage travel reservations for CIS market clients in a specific destination. The role involves handling client and agent requests, confirming services, maintaining accurate system records, and ensuring a high standard of service delivery throughout the reservation process.</p>
<p>
</p><p>The ideal candidate is Russian speaking. Desert Gate offers a comprehensive learning and development program and a structured career development.</p>
<p>
</p><p><b>Main responsibilities</b></p>
<p>
</p><p><b>Reservations Handling</b></p>
<ul><li>Respond promptly to all client and agent inquiries and reconfirm requests in a timely and professional manner.</li></ul>
<ul><li>Enter and maintain accurate reservation details in the booking system for all requested services (hotels, transfers, excursions, etc.).</li></ul>
<ul><li>Reconfirm bookings with internal departments and external suppliers as required.</li></ul>
<ul><li>Advise on availability and pricing, offering suitable alternatives in case of unavailability.</li></ul>
<ul><li>Handle incoming calls from clients and agents, ensuring queries are resolved efficiently.</li></ul>
<ul><li>Proactively upsell excursions, transfers, and value-added services to maximize revenue opportunities.</li></ul>
<ul><li>Manage bookings through online reservation portals of selected partners when applicable.</li></ul>
<ul><li>Forward booking confirmations and invoices to clients, including those on auto-invoicing.</li></ul>
<ul><li>Communicate any changes or arrival irregularities to partners and coordinate with operations for smooth delivery.</li></ul>
<ul><li>Support operations by ensuring all services are reconfirmed before guest arrival.</li></ul>
<ul><li>Assist in preparing quotations and product descriptions for offers as required.</li></ul>
<p><b>
Internal &amp; External Coordination</b></p>
<ul><li>Liaise with internal departments such as Transfers, Sales, Excursions, Visas, and Accounts to resolve issues and provide booking updates.</li></ul>
<ul><li>Collaborate with suppliers to address and resolve any partner-related issues effectively and promptly.</li></ul>
<p><b>
Managing Complaints in a Constructive Manner:</b></p>
<ul><li>Listen to client requests &amp; concerns with empathy and professionalism, ensuring prompt resolution.</li></ul>
<ul><li>Take appropriate action to address complaints, escalating unresolved issues to senior management if necessary.</li></ul>
<ul><li>Follow up with clients to ensure satisfaction and maintain a positive brand reputation.</li></ul>
<p>
</p><p></p><p><b>More about Desert Gate Tourism</b></p>
<p>
</p><p>An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.</p>
<p>
With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.</p>
<p>
</p><p><b>Desert Gate</b> (www.desertgate.ae) is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate</p></div>
<br>
<div><ul><li>Industry Experience - minimum of 3 years of experience in a reservations role in tourism or hospitality. Prior experience handling CIS market clientele is required for this role</li>
<li>Communication - excellent verbal and written communication skills with a focus on excellent customer service. Fluent in English and Russian, other CIS language skills is required.</li>
</ul><ul><li>Problem-Solving Skills - demonstrated experience of resolving customer queries or last-minute requests and handling conflicts and complaints in a constructive manner.</li>
</ul><ul><li>Technical Acumen - strong working knowledge of reservations systems and platforms, including FIT booking tools.
</li><li>Yielding &ndash; Practical knowledge of yield management through booking adjustments and cancellations to optimise profitability.</li>
<li>Market Knowledge &ndash; familiarity with CIS source markets, customer behavior, and travel preferences.</li>
<li>IT Proficiency - good working knowledge of Microsoft Office and proficiency in relevant reservation systems.</li></ul></div>

Reservation Executive - DMC/Tourism - Oman

Alila Jabal Akhdar

<div><p>Summary</p><div><p>
Job Summary
</p><ul><li> To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets</li></ul>
<ul><li> To supervise, train &amp; implement all safety policy &amp; procedure as per laid down in the company emergency &amp; continuity business plan</li></ul>
<ul><li> Promote the desired work culture around the core value of Alila Resort and the brand ethos</li></ul>
<ul><li> To sell and cross sell all resort facilities and service, such as participating actively in FIT marketing</li></ul>
<ul><li> To maintain good relations with local travel agents and other outside contacts</li></ul>
<ul><li> To have complete understanding of pricing strategy and sell accordingly
</li></ul><ul><li> Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.</li></ul>
<ul><li> To wear the correct uniform, name badges at all the times</li></ul>
<ul><li> To be apart in the building of an efficient team of employee by taking and active interest in their welfare, safety and development</li></ul>
<ul><li> To provide a courteous and professional service at all times</li></ul>
<ul><li> To provide the necessary skills to perform their duties with the maximum efficiency</li></ul>
<ul><li> To provide the correct standards and method of service are maintained as stated in the department&rsquo;s operation manual</li></ul>
<ul><li> To provide a complete understanding of and adhere to the hotel&rsquo;s employee rules and regulations</li></ul>
<ul><li> To provide a complete understanding of and adhere to the hotel&rsquo;s policy relating to fire, hygiene, health and safety</li></ul>
<ul><li> To plan the weekly operation Roster with coordination of front office supervisor.</li></ul>
<ul><li> Ensure accuracy of reservation information in OPMS
</li></ul><ul><li> Drive and collect all the guest information while creating the reservation.</li></ul>
<ul><li> Review daily arrival report to ensure accuracy of data updated in the system.</li></ul>
<ul><li> To ensure all the calls and guest inquires answered in timely manner.</li></ul>
<ul><li> Implement and drive the company, department standard and policies.</li></ul>
<ul><li> Train and coach the team member on Reserve and Opera system.</li></ul>
<ul><li> Coordinate with front office for any special request.</li></ul>
<ul><li> Balance room inventory.</li></ul>
<ul><li> Complete knowledge of World of Hyatt programs and benefits.</li></ul>
<ul><li> Knowledge on guest amenities program and process.</li></ul><br>
<p></p>
<p>
Technical Expertise</p>
<div><ul><li>Sell Alila Jabal Akhdar products and services using up-selling and suggestive selling techniques</li></ul>
<ul><li>Promote the Hotel&rsquo;s (and Alila Hotels generally) products and services</li></ul>
<ul><li>Maintain a high level of product and service knowledge of the Resort.</li></ul>
<ul><li>Opera and Reserve full operational Knowledge
</li></ul><ul><li>Receive process and confirmed room reservation made by/for client over the phone, personally, letter, fax, email and internet.
</li></ul><ul><li>Process amendment to reservation such as extensions, early arrival &amp; departure and etc
</li></ul><ul><li>Accept wait list reservations</li></ul>
<ul><li>Manage &ldquo;no show&rdquo; reservations by investigation and follow up by same day</li></ul>
<ul><li>Record special billing arrangements for groups and conventions.</li></ul>
<ul><li>Update guest special request and preference in trance and special fields.</li></ul>
<ul><li>Select and update correct profile on each reservation</li></ul>
<ul><li>Update correct VIP code on each profile and ensure correct amenities code attached in the systems.</li></ul>
<ul><li>Monitor reservation levels and inform Managers of current and future occupancy rates</li></ul>
<ul><li>Maintain knowledge of special rates/ offers/ promotions and train the teams.</li></ul>
<ul><li>Prepare reports as requested (pick up report, etc.)</li></ul>
<ul><li>Attend daily room controlling meeting.</li></ul>
<ul><li>Attends to inquires, complaints and request regarding reservation.</li></ul>
<ul><li>Ensure all reservation papers have been properly filed according to the established procedures</li></ul>
<ul><li>Familiar with job description, policies and procedures and able to perform the duty whenever needed.</li></ul>
<ul><li>Perform any other tasks been assigned by your supervisor &amp; managers.</li></ul></div></div></div><p></p>

RESERVATION AGENT

Chedi Hospitality

<div>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 As a Reservations Agent, you will be responsible for delivering exceptional reservation services to all guests, ensuring a seamless booking process and maintaining high levels of guest satisfaction. As part of our team in The Chedi Muscat, you'll work in an ONSITE environment, providing support to both guests and colleagues through outstanding communication and organizational skills.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle reservation calls, emails, and other requests with accuracy and professionalism.
  </li>
  <li>
   Input, access, and maintain guest reservation information in the system effectively.
  </li>
  <li>
   Provide detailed information about accommodations, promotions, and hotel services to prospective guests.
  </li>
  <li>
   Follow established reservation procedures, payment policies, and no-show or cancellation guidelines.
  </li>
  <li>
   Maintain up-to-date knowledge of room rates, current availability, and upcoming promotions.
  </li>
  <li>
   Work closely with Front Office, Sales, and other departments to support guest needs.
  </li>
  <li>
   Manage guest queries and resolve any issues in a timely, courteous manner.
  </li>
  <li>
   Maintain accurate filing systems electronically and on paper as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Must Have Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school graduate or equivalent.
  </li>
  <li>
   Previous hotel-related experience desired.
  </li>
  <li>
   Excellent written and oral communication skills required.
  </li>
  <li>
   Positive interpersonal skills required.
  </li>
  <li>
   Must be fluent in verbal and written English.
  </li>
  <li>
   Excellent computer and typing skills are required. Excel and Word proficiency desired.
  </li>
  <li>
   Excellent listening and comprehension skills required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice To Have Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good communication and negotiation skills.
  </li>
  <li>
   Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required.
  </li>
  <li>
   Strong organisational skills required to maintain electronic and paper filing systems.
  </li>
  <li>
   Maintain a high level of knowledge pertaining to policy and procedure and communicate knowledge effectively to all personnel when applicable.
  </li>
  <li>
   Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management, and team members as well as producing reports.
  </li>
  <li>
   Excellent PC skills (including MS Office).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks And Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunity to work with a renowned luxury hotel brand.
  </li>
  <li>
   Supportive and collaborative team environment.
  </li>
  <li>
   Learning and career development opportunities.
  </li>
  <li>
   Competitive salary and benefits package.
  </li>
  <li>
   Employee discounts on hotel offerings and services.
  </li>
 </ul>
</div>


Reservations Agent

Mandarin Oriental

<div>
 <strong>
  Front Office Supervisor
  <br/>
  <br/>
 </strong>
 Mandarin Oriental Muscat is looking for a Front Office Supervisor to join our Front Office team.
 <br/>
 <br/>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 <strong>
  Mandarin Oriental Muscat
  <br/>
  <br/>
 </strong>
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 <br/>
 <br/>
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 <br/>
 <br/>
 <strong>
  Scope of Position
  <br/>
  <br/>
 </strong>
 The Front Office Supervisor will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Front Office Supervisor will run the daily operations of the reception desk. The Front Office Supervisor will assist the Front Office Management team in running daily shifts when needed.
 <br/>
 <br/>
 <ul>
  <li>
   Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
  </li>
  <li>
   Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
  </li>
  <li>
   Support the Assistant FO Manager - Front Office Manager when required to train colleagues in accordance with the applicable standards and policies.
  </li>
  <li>
   Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
  </li>
  <li>
   Assure the back and front of house areas of the Reception are clean and tidy at all times.
  </li>
  <li>
   Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant FO Manager - Front Office Manager
  </li>
  <li>
   Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
  </li>
  <li>
   Ensure that Mandarin Oriental, Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
  </li>
  <li>
   Identify departmental learning and development needs for all colleagues of the department and share those with the Assistant FO Manager - Front Office Manager.
  </li>
  <li>
   Checking in advance on manning levels and other parameters affecting shifts on a daily basis.
  </li>
  <li>
   Support the Assistant FO Manager - Front Office Manager to maintain a clear overview of PSMS by carrying out regular checks on accuracy of the system
  </li>
  <li>
   To report through the assigned system and follow up all maintenance defaults affecting delivery of service.
  </li>
  <li>
   To ensure cashiering is carried out properly by the team and daily cash and credit collections are in order and submitted to accounting after end of shift.
  </li>
  <li>
   To perform and check all duties related to shift opening and closing check list.
  </li>
  <li>
   Handle effectively any kind of customer complaints being verbal or written. More severe customer complains will be reported to managers without fail.
  </li>
  <li>
   Greet and escort guests promptly to their rooms.
  </li>
  <li>
   Handle guests&rsquo; complaints
  </li>
  <li>
   Help the Bell team when needed
  </li>
  <li>
   Handle cash drawer properly as outlined in the MODUB Controller&rsquo;s manual
  </li>
  <li>
   Ensure team product knowledge is maintained, updated and regularly tested.
  </li>
  <li>
   Attend and conduct meetings during absence or unavailability of management team.
  </li>
  <li>
   Perform any other reasonable duties as required by the Assistant FO Manager - Front Office Manager.
  </li>
  <li>
   Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues
  </li>
  <li>
   Communicate clearly with the Night Auditor and Accounting.
  </li>
  <li>
   Stay current with developments and procedures in the hotel by attending daily Front Office briefings and reviewing the Front Office communications board regularly
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  </li>
 </ul>
</div>


Front Office Supervisor - Omani National

Explore 168+ Reservations manager in Muscat this October. Find roles across top companies and apply now to boost your career.

168 reservations manager jobs IN Muscat

Reservation Supervisor

Reservation Supervisor

Reservation Executive - DMC/Tourism - Oman

RESERVATION AGENT

Reservations Agent

Reservations Agent

Front Office Supervisor - Omani National