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restaurant manager

retail manager

Calvin James Recruitment

<div>
 
 Looking for an experienced and dynamic Retail Manager to oversee multiple retail locations across Riyadh. This role is responsible for driving sales, ensuring operational excellence, and leading store teams to deliver an exceptional customer experience.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Sales &amp; Performance Management
 
 
 <ul>
 <li>
 Develop and implement sales strategies to achieve revenue targets.
 </li>
 <li>
 Monitor store performance, analyse sales reports, and identify areas for improvement.
 </li>
 <li>
 Drive initiatives to increase foot traffic, conversion rates, and average transaction value.
 </li>
 </ul>
 
 
 Operations &amp; Compliance
 
 
 <ul>
 <li>
 Ensure all stores comply with company policies, SOPs, and local regulations.
 </li>
 <li>
 Optimise stock levels, inventory management, and visual merchandising.
 </li>
 <li>
 Conduct regular store visits to assess operational standards and address any issues.
 </li>
 </ul>
 
 
 Team Leadership &amp; Development
 
 
 <ul>
 <li>
 Recruit, train, and mentor store managers and staff to maintain a high-performing team.
 </li>
 <li>
 Conduct performance reviews and provide coaching to enhance employee development.
 </li>
 <li>
 Foster a positive work environment that encourages teamwork and motivation.
 </li>
 </ul>
 
 
 Customer Experience &amp; Brand Standards
 
 
 <ul>
 <li>
 Ensure outstanding customer service is delivered across all locations.
 </li>
 <li>
 Maintain brand consistency in store presentation, product offerings, and customer engagement.
 </li>
 <li>
 Gather customer feedback and implement improvements to enhance the shopping experience.
 </li>
 </ul>
 
 
 Financial &amp; Budget Management
 
 
 <ul>
 <li>
 Manage budgets, control expenses, and optimise operational costs.
 </li>
 <li>
 Ensure efficient use of resources to maximise profitability.
 </li>
 <li>
 Identify new business opportunities to drive growth in the assigned region.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience as an Area Manager, Multi-Store Manager, or similar role in the retail industry.
 </li>
 <li>
 Strong leadership, coaching, and team management skills.
 </li>
 <li>
 Solid understanding of retail operations, sales strategies, and customer service excellence.
 </li>
 <li>
 Ability to analyse data, drive performance, and implement effective action plans.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Fluency in Arabic and English
 </li>
 </ul>
 
 
</div>

Retail Manager

Sephora

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Retail Manager
</div><div><h3 class="jobSectionHeader">Profile
</h3>POSITION PURPOSE: As Retail Manager, you will be responsible for the people, standards, customer experience, financial and operational management of stores in your area of accountability, and responsible to support, coach and develop your teams to translate the retail plans into tangible actions that enable store leaders and store teams to reach and exceed their agreed targets.
Build, develop and implement store and area plans to maximise sales and KPIs performance 
KEY ACCOUNTABILITIES
<ul><li>Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions
</li><li>Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores
</li><li>To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.
</li>Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME 
<li>
</li></ul>Performance, Productivity &amp; Results Management
<ul><li>Leads teams, translating area performance objectives into store sales and KPI targets
</li><li>Monitor, report on performance KPIs and identify areas/store/leadership improvements
</li><li>Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules
</li><li>Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week
</li><li>Build the Beauty Playground of the Future &ndash; through Love (services), Loyalty (Sephora Card) and Differentiation (Offer)
</li><li>Implement agreed Sephora Retail priorities and drive commercial success
</li><li>Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder
</li>Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams 
<li>
</li></ul>Management of Store Operations: Retail Operations
<ul><li>Back of house organization, compliant with all SEPHORA policies and procedures
</li><li>Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take
</li><li>Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization
</li><li>Recruit and develop exceptional people
</li><li>Optimize and oversee operations to ensure productivity and efficiency
</li>Ensure compliance with company&rsquo;s policies and operational guidelines 
<li>
</li></ul>Store Merchandising and Standards
<ul><li>Ensure that SEPHORA&rsquo;s merchandising concepts are set up and always maintained.
</li><li>Store standards of cleanliness and security are maintained.
</li>Ensure key product launches and initiatives are fully supported. 
<li>
</li></ul>Customer and People
<ul><li>Define, build, and follow up on people development plans in partnership with training and education
</li><li>Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.
</li><li>Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports
</li>Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate 
<li>
</li></ul>KPIs and deliverables
<ul><li>Accountable to deliver all agreed sales and KPI targets for area of responsibility
</li><li>Exceed monthly sales turnover vs agreed budget
</li><li>Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection
</li><li>Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups
</li><li>Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling
</li><li>Shrinkage and the level of stock by store, meet company Audit results &gt;85%
</li><li>Deliver agreed company measures in both Happy App and LOvemeter &gt;80%
</li><li>Exceed agreed annual company employee satisfaction target
</li>Define, build, and follow up on people development plans in partnership with training and education 
<li>
</li></ul>Brand and Culture
<ul><li>Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do
</li><li>Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture
</li><li>Support in the roll out of relevant retail projects
</li><li>Gatekeeper of retail communications and data to area and store teams
</li></ul>SKILLS AND EXPERIENCE
<ul><li>You have a Degree in Business or Administration.
</li><li>You have experience in Customer Experience.
</li><li>Knowledge and experience in sales, service and commercial KPI environments focusing on, but nor restricted to, conversion and average basket
</li><li>Comprehensive beauty Industry knowledge, up to date on trends and latest products
</li><li>Competent in Microsoft office, you have knowledge in PowerPoint &amp; Excel
</li><li>You have experience in Leadership &amp; transversal management skills
</li><li>You have Commercial background and ME market awareness
</li><li>You have Excellent communication skills
</li>You are Flexibility, adaptability &amp; creativity 
<li>
</li></ul>PERSONALITY
<ul><li>High achievement drive, ability, and desire to drive change, team player and confident to work alone
</li><li>Embraces change, seizes opportunities, leads from the front
</li><li>You have high level of energy, enthusiasm, and motivation
</li><li>You fully understand the business needs and adapt to all requirements of a fast-paced environment.
</li><li>You can collaborate, connect, and build relationships with store teams, Rrea Managers and different support teams within Sephora Middle East HQ.
</li><li>You have a Minimum of 6-8 years&rsquo; experience in sales, operations and/or services within the beauty/retail/hospitality industry
</li><li>You are an English speaker (Arabic is a plus)
</li><li>You have a valid driving license
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">SEPHORA
 
MAISON
 
</h2><div>Sephora&rsquo;s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
 
The House provides a superior selection of quality products and always keeps pace with the latest trends.
 
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
 
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
 
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.</div></div></div></div></div></div></div>

PlaceUp

<div>Role Overview
We are looking for a results-driven Retail &amp; Ecommerce Manager to lead and grow our online sales channels. This role is responsible for managing marketplace accounts (such as Amazon, Noon, Carrefour Online), brand website performance, and digital commercial strategies to increase sales, visibility, and profitability. 
Key Responsibilities<ul><li>
Develop and execute e-commerce sales strategies to achieve revenue, margin, and growth targets</li><li>
Manage relationships with online marketplaces and e-retailers (Amazon, Noon, Talabat, Carrefour Online, etc.)</li><li>
Oversee product listings, pricing, promotions, and digital shelf visibility</li><li>
Monitor stock levels, demand, and coordinate with supply chain to ensure product availability</li><li>
Analyze sales performance, conversion rates, traffic, and customer behavior to optimize results</li><li>
Plan and execute promotional campaigns, deals, bundles, and online exclusive offers</li><li>
Collaborate with marketing teams on digital content, SEO, ads, and brand campaigns</li><li>
Negotiate commercial terms, marketing spend, and visibility agreements with marketplaces</li><li>
Ensure high-quality product pages images, descriptions, keywords, ratings, and reviews</li><li>
Generate sales forecasts, reports, and insights for management</li><li>
Stay updated on e-commerce trends, competitor activity, and digital retail technology</li></ul> 
Requirements<ul><li>
Bachelors degree in Business, Marketing, E-commerce, or related field</li><li>
4 - 7 years of experience in e-commerce sales or online marketplace management</li><li>
Previous experience with FMCG, retail, distribution, fashion, or consumer products is preferred</li><li>
Strong understanding of Amazon Seller Central, Noon Partners Hub, Shopify, Magento, or similar platforms</li><li>
Analytical mindset with solid knowledge of e-commerce KPIs and digital tools (Google Analytics, CRM, Excel)</li><li>
Excellent communication, negotiation, and relationship-building skills</li><li>
Ability to manage multiple platforms, deadlines, and cross-functional tasks</li></ul></div>

Retail & Ecommerce Manager

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 <ul>
 <li>
 Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
 </li>
 <li>
 Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and Area Manager with regards to employees and products.
 
 
 </li>
 </ul>
 
 Key Responsibility:
 
 
 
 <ul>
 <li>
 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
 </li>
 <li>
 Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
 </li>
 <li>
 Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
 </li>
 <li>
 Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
 </li>
 <li>
 Ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
 </li>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Manage the daily roaster, leave and grievances of the retail staff
 </li>
 <li>
 Maintain the visual merchandising standards at the stores all the time as per set VM standards
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Must be physically fit to stand for extended hours and heavy lifting
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Supervisor in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Supervisor

Qiddiya Investment Company

<div>Qiddiya Investment Company is seeking a Senior Manager of Retail Development to play a pivotal role in shaping the retail landscape of our innovative project. This key position will involve managing the development process of retail initiatives, ensuring alignment with Qiddiya's strategic vision and operational goals. As a Senior Manager, you will be responsible for overseeing the planning, execution, and delivery of retail projects, liaising with internal and external stakeholders, and driving retail development strategies that promote customer engagement and business growth.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li><ul><li><ul>
<li>Lead the execution of retail development projects from conception through to completion, ensuring timely and cost-effective delivery.</li>
<li>Collaborate with cross-functional teams including design, marketing, and operations to create compelling retail environments that enhance the overall guest experience.</li>
<li>Assist in the identification of retail opportunities, conducting market research to inform strategic planning and decision-making.</li>
<li>Establish and maintain strong relationships with retailers, leasing &amp; delivery partners, negotiating terms and ensuring alignment with Qiddiya&rsquo;s objectives.</li>
<li>Prepare and present project proposals, updates, and reports to senior leadership, articulating the vision, objectives, and progress of retail initiatives.</li>
<li>Monitor project budgets, timelines, and milestones to ensure that all development activities adhere to the established plans.</li>
<li>Evaluate market trends, competitive landscape, and consumer preferences to inform development strategies and ensure relevance in the market.</li>
<li>Implement best practices in retail development, ensuring compliance with business unit operating model, local regulations and safety standards.</li>
<li>Guide and mentor a team of retail development professionals, fostering an environment of collaboration and continuous improvement.</li>
</ul></li></ul></li></ul>
Requirements<ul><li><ul><li><ul>
<li>
Bachelor's degree in Business Administration, Real Estate Development, or a related field; a Master&rsquo;s degree is a plus.</li>
<li>Minimum of 9-12 years of experience in retail development, project management, or related fields with demonstrated success in managing multiple projects.</li>
<li>Strong grasp of retail market dynamics and trends, with the ability to identify and leverage growth opportunities.</li>
<li>Proven project management skills, including experience with project management tools and methodologies.</li>
<li>Excellent communication, negotiation, and interpersonal skills to engage with a wide range of stakeholders.</li>
<li>Ability to work effectively in a fast-paced environment while managing competing priorities.</li>
<li>Experience in the entertainment, hospitality, or leisure sectors is highly desirable.</li>
<li>Demonstrated leadership abilities, with a passion for developing and mentoring team members.</li>
</ul></li></ul></li></ul>
Benefits
Offering a comprehensive compensation and benefits package.</div>

Senior Manager - Retail Development (RES346)

Fendi

<div>
 
 As a Store Manager you will be a FENDI Ambassador, promoting the brand DNA in the market while exceeding sales targets and KPIs.
 
 
 Through a constant coaching and motivation of your team, you will strengthen the relationship with the clients by promoting FENDI history, craftmanship, quality of materials and creativity, always ensuring that all the standards in terms of performance, processes and procedures are compliant with our vision of excellence and luxury.
 
 
 
 
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Monitor and achieve store performance with relevant KPIs
 </li>
 <li>
 Assist in the selling process
 </li>
 <li>
 Analyze the business, propose and implement action plans to improve results, generate sales for each product category
 </li>
 <li>
 Demonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIs
 </li>
 <li>
 Be aware of local trading environment and its impact on our sales, including competitors' trading activities
 </li>
 <li>
 Manage and supervise the team in the correct execution of all company operating and stock procedures
 </li>
 <li>
 Manage customer service quality, to meet client&rsquo;s expectations by offering excellent customer service standards
 </li>
 <li>
 Develop loyal FENDI clients and implement appropriate CRM tools and clienteling actions including in-store events
 </li>
 <li>
 Act as brand ambassador to strengthen/build relationships with VIP clients
 </li>
 <li>
 Improve Mystery Shopper Results with action plans
 </li>
 <li>
 Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
 </li>
 <li>
 Work with HR Dept. in recruiting the most qualified applicants to meet the store needs
 </li>
 <li>
 Identify individual and team training needs to develop Talents and communicate these needs to HR Department
 </li>
 <li>
 Review and submit sales and operational reports to management in adherence to company's KPIs and policies
 </li>
 <li>
 Ensure that FENDI&rsquo;s standards are applied and maintained all times across the customer service, internal control, VM and back office activities (stocks, administration, etc.)
 </li>
 </ul>
 
 
 
 
 
 Profile
 
 
 <ul>
 <li>
 7-10 years&rsquo; experience in Fashion/Luxury Sales
 </li>
 <li>
 5-7 years&rsquo; experience in a top-location management of a retail luxury business &ndash;
 </li>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s Degree
 </li>
 <li>
 Strong selling and communication skills are necessary
 </li>
 <li>
 Excellent relationships skills, self-reliant, friendly and patient
 </li>
 <li>
 Leadership, confidence, organization, professionalism
 </li>
 <li>
 Strong customer orientation skills
 </li>
 <li>
 Goal oriented approach, multitasking
 </li>
 <li>
 Computer skills and Retail management system knowledge
 </li>
 <li>
 Strong knowledge and/or interest for fashion/luxury industry
 </li>
 <li>
 Fluent English. Additional languages are a plus.
 </li>
 </ul>
</div>

Store Manager

TSS INFORMATION SYSTEMS PRIVATE LIMITED,INFOPARK,KOCHI

The Client is seeking a dynamic and results-driven Area Manager to oversee the sales and operations of our sportswear and footwear retail outlets across Riyadh. The ideal candidate will have strong experience in retail management within the sportswear or footwear industry, excellent leadership skills, and a proven record of driving store performance and customer satisfactionKey Responsibilities:Supervise and manage multiple retail stores within the assigned area to achieve sales targets and profitability goals.Monitor store performance, analyze sales data, and implement action plans to improve productivity and KPIs.Lead, train, and motivate store managers and sales staff to ensure excellent customer service and operational standards.Ensure effective visual merchandising and adherence to brand guidelines across all stores.Manage inventory levels, stock replenishment, and loss prevention measures.Conduct regular store visits and audits to ensure compliance with company policies, brand standards, and operational efficiency.Coordinate with the marketing team for local promotions and campaigns to boost sales.Prepare periodic sales reports, forecasts, and performance analysis for management review.Support recruitment, training, and development of store personnel.Ensure health, safety, and hygiene standards are maintained in all stores.Qualifications &amp; Experience:Bachelor&rsquo;s degree in Business Administration, Retail Management, or a related field.5&ndash;8 years of experience in retail operations, with at least 3 years in a supervisory or area management role in the sportswear or footwear sector.Strong understanding of retail KPIs, merchandising, and customer engagement.Proven leadership and people management skills.Excellent communication, analytical, and organizational abilities.Fluency in English is required; Arabic is an added advantage.If interested please share your cvJob Type: Full-time

Area Manager -Sportswear

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