retail supervisor

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Supervisor - FMCG | MAF Retail | Supermarket (Express) Bahrain
 
 
 
 Role Summary
 
 
 
 The Supervisor - FMCG is responsible for assisting the Section Manager in the day-to-day activities of the store. The role holder is also responsible for being the communication link between the management and the stores staff.
 
 
 
 ROLE PROFILE
 
 
 
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 Implement the correct application of merchandise plan/layouts
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 Implement the commercial policy agreed for the store pricing and Prepare reports on stock
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 Oversee the products assortment in the section
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 Identify slow moving items and stock depreciation in order to help push their sales before expiry, if applicable
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 Maintain the goods in the designated areas and keep them in good condition
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 Assist the team in delivering, enhancing and answering to all customer needs when required and promote sales
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 Follow the set guidelines while supervising the display of new products
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 Maintain the necessary signage and ensure sufficient display of goods, accurate labelling of items and pricing
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 Bachelor Degree in Management or related field
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 A minimum of 3 years in a similar function in retail industry
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 Experience in FMCG or Heavy Household is a must
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 Inventory and merchandise integrity and availability
 
 
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 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
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 </ul>
</div>

Supervisor - FMCG

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 Working as a Store Supervisor you will be responsible for managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company's policies and procedures.
 
 
 Key Responsibilities
 
 
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 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
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 Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
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 Build and maintain guest experience standards in order to build strong loyalty.
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 Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
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 Execute and Participate in projects and community events and activities with minimal supervision.
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 Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
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 Team Management and Support
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 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
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 Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives
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 Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager
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 Create and maintain schedule to ensure full coverage of the shop &fllig;oor and maintain grooming standards of the staff
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 Customer Centricity
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 Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
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 Manage VIP Guests relationships
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 Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
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 Operational Excellence
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 Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines
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 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
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 Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements
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 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.
 
 
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 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Supervisor - L'Occitane (Marassi Galleria)

Babasons WLL

<ul><li>Ensuring business strategies are in place in achieving Retail KPIs including sales and cost targets</li><li>Ensure that inventory and Days of Stock (DOS) is maintained at target levels inventory &amp; shrinkage control</li><li>Ensure smooth day-to-day operations of the store in compliance with SOPs including but not limited to expiry management, shrinkage control, price update, back-end documents</li><li>Ensure availability of store range and promotion stock through RP and manual replenishments</li><li>Ensure efficient staff deployment and efficiency of manpower through delegation, supervision, training, roster management, leave planning etc. for smooth store operations</li><li>Ensure the store ambiance, cleanliness, merchandise displays, planogram etc. are maintained at expected levels</li><li>Analyze reports and implement necessary corrective actions on the floor towards achievement of KPIs which includes but not limited to sales, cost reduction, shrinkage controls, inventory optimization and maintaining availability.</li></ul>Candidate should have minimum 5 years of supervisory experience in FMCG and should be proficient in speaking, reading &amp; writing English.Job Types: Full-time, PermanentExperience:<ul><li>FMCG: 7 years (Required)</li><li>Supervisory: 5 years (Required)</li></ul>Location:<ul><li>Manama (Required)</li></ul>

Store Manager - FMCG

<div>
 
 
 About GMG
 
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG&rsquo;s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world&rsquo;s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a dynamic
 
 Deputy Store Manager
 
 to join our team and support the Store Manager in driving sales, elevating customer experience, and ensuring smooth day-to-day store operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Sales &amp; Operations
 
 
 <ul>
 <li>
 Drive store sales by communicating targets and ensuring execution to achieve financial objectives.
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 Manage daily store operations, visual merchandising, and customer service delivery in line with GMG standards.
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 Maintain loss-prevention procedures and ensure compliance in cash handling, fraud checks, and product security.
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 Oversee all POS activities including transactions, payment processing, returns/refunds, and inventory updates.
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 Handle petty cash, POS cash elements, and ensure accurate cash controls.
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 Conduct regular store audits, assist in annual stock counts, and perform spot checks.
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 Customer Experience
 
 
 <ul>
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 Handle customer complaints professionally and implement corrective actions.
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 Gather and report customer feedback to enhance service quality.
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 </ul>
 
 
 Business &amp; Performance Analysis
 
 
 <ul>
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 Track sales performance, monitor market trends, and analyze competitor activities to propose growth strategies.
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 Review sales reports and provide actionable insights to maximize stock efficiency.
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 Report performance of new and core collections.
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 </ul>
 
 
 Merchandising &amp; Inventory Management
 
 
 <ul>
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 Maintain high-quality window and in-store displays as per VM guidelines.
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 Oversee stock availability, order management, stock movement, and overall inventory accuracy (stock aging, stock loss, space management).
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 Coordinate with facilities for store maintenance, repairs, and equipment replacements.
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 </ul>
 
 
 People Management
 
 
 <ul>
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 Maintain adequate staffing levels and prepare store schedules.
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 Plan for seasonal peaks and promotional events when preparing forecasts and rosters.
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 Set KPIs for the team and ensure effective performance management.
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 Mentor, coach, and develop store team members to build strong talent pipelines.
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 Foster a culture of continuous feedback and improvement.
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 Skills &amp; Competencies
 
 
 <ul>
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 Strong product/category knowledge
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 Customer-oriented mindset
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 Proficiency in MS Office and retail systems
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 Excellent communication &amp; leadership skills
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 Ability to analyze reports and drive operational excellence
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 </ul>
 
 
 
 
 
 Experience Required
 
 
 <ul>
 <li>
 Minimum
 
 3&ndash;4 years of relevant experience
 
 , including
 
 at least 3 years in a supervisory role
 
 in retail operations.
 </li>
 </ul>
 
 
</div>

Deputy Store Manager

Mesk Holdings BSC

&middot; Actively involved in foh staff trainings and supervise store employees including kitchen operations.&middot; Schedule shifts and manage staff hours.&middot; Conduct performance evaluations and provide feedback.&middot; Motivate staff to achieve sales targets and provide high-quality customer service.&middot; Develop and implement strategies to increase sales and profitability.&middot; Monitor sales performance and analyze sales data.&middot; Handle customer complaints and resolve issues promptly.&middot; Quality control for all items before before sending out&middot; Oversee stock levels and make decisions on stock orders.&middot; Ensure the store is well-stocked and organized.&middot; Manage a good relationship with suppliers and vendors.&middot; Monitor the store&rsquo;s financial performance, including budgets and expenses.&middot; Ensure all financial transactions are accurately recorded and reported.&middot; Implement cost-control measures to maximize profitability.&middot; Ensure the store is clean, well-organized, and visually appealing.&middot; Oversee merchandising and product display.&middot; Ensure compliance with health and safety regulations.&middot; Maintain store security and loss prevention.&middot; Plan and execute in-store promotions and events.&middot; Collaborate with marketing teams to develop local marketing initiatives.&middot; Monitor competitor activity and adjust strategies accordingly.&middot; Provide insights and recommendations for improvements.Job Type: Full-time

Bait Al Manaeesh Manager

Hilton

<div>Front Office Supervisor
A Front Office Supervisor supervises Reception operations and sets departmental goals and targets so to ensure a continuously improving customer service experience to Guests. 
 
What will I be doing?
As Front Office Supervisor, you will supervise Reception operations and set departmental goals and targets to ensure a continuously improving customer service experience to Guests. The Front Office Supervisor interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise accurate and efficient Reception operations including check in/out procedures</li>
<li>Support Team Members in handling Guest requests and enquires to ensure a positive outcome</li>
<li>Ensure the Front Office Manager is fully aware of any relevant feedback from Guests and/or other departments</li>
<li>Ensure a consistent, high level of customer service</li>
<li>Brief your team on any events or VIP guests in the hotel that day</li>
<li>Drive sales revenues and promote hotel services and facilities for up-selling opportunities</li>
<li>Understand and apply correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Assist with the implementation and achievement of departmental targets and objectives, work schedules, budgets and policies and procedures</li>
<li>Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</li>
<li>Demonstrate positive leadership characteristics to inspire Team Members to meet and exceed standards</li>
<li>Act in accordance with the front of house equipment and the property management systems</li>
<li>Conduct training programs on an ongoing basis</li>
<li>Carry out shift handovers and brief team members as required</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary, and maintain good working relationships with hotel Team Members</li>
</ul>What are we looking for?
Front Office Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Experience supervising people and leading teams</li>
<li>Previous experience in a customer-focused industry</li>
<li>Positive attitude and good communication skills</li>
<li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own or as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in a hotel environment</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Supervisor

Bespoke Professionals

We are seeking a Social Media Manager who understands retail, brand tone, and customer engagement at a professional level. This role suits someone who can manage the entire digital presence of a fast-growing retail brand and translate day-to-day activity into meaningful results.Key Responsibilities<ul><li>Develop and execute social media strategies that strengthen brand visibility and consumer engagement</li><li>Manage daily content planning, scheduling, and community management across Instagram, TikTok, Facebook, and emerging platforms</li><li>Lead creative direction for campaigns, photo/video shoots, and content production</li><li>Work closely with designers, photographers, and influencers to execute campaigns with consistency</li><li>Analyse performance metrics and optimise content based on data</li><li>Maintain a cohesive brand identity and ensure all digital output reflects the company&rsquo;s standards</li></ul>Requirements<ul><li>3&ndash;5 years&rsquo; experience in social media or digital marketing, ideally within retail or lifestyle brands</li><li>Strong understanding of content trends, customer behaviour, and platform algorithms</li><li>Confident in writing, planning, and producing content</li><li>Experience working with creative teams and external partners</li><li>Strong organisational and communication skills</li><li>Ability to work in a fast-paced retail environment</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary, ContractPay: BD400.000 - BD600.000 per monthApplication Question(s):<ul><li>Do you have retail experience ?</li><li>What was the name of the retail business you worked for ?</li><li>How many years of social media marketing experience you have ?</li><li>What's your nationality ?</li><li>What is your salary expectation range ?</li></ul>Work Location: On the road

Digital Marketing Job – Retail Experience is Must

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