operations manager

hr manager

restaurant manager

commercial manager

office manager

room manager

ACCOR

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Be familiar with Hotel services, operational hours and ongoing promotions. Have a thorough knowledge of Sofitel JBR Hotel product and services. Have a good knowledge of local area and surrounding facilities. Provide recommendations and direction to guests whenever needed. Check House Count to establish selling strategy for shift, monitoring it regularly during shift and responding to any changes. Ensure Daily Log and all forms of communication are used to full capacity and relevant information is handed over to the next shift throughout the shift and briefings Demonstrate and promote Quality Awareness amongst Front Office team. Seek ways to improve and maintain guest satisfaction scores for all front office sections. Ensure Contingency Reports are regularly printed and filed accordingly. Pre Block VIP and ALL members arrivals taking into account any special requirements. Ensure that all arrivals, departures, no shows, extensions and OPERA related reservation amendments are performed on a timely manner in order to avoid further confusion to all reception associates. Ensure that all concerned departments are informed in regards of room moves, no-shows, early arrivals, special requests, repeat guests or other guest preferences. Follow up the daily arrives with housekeeping department. Be fully aware of Credit Policy and supervise compliance, keeping manager and all concerned departments informed of any possible credit risks. Supervise and arrange all long stay guest reservations. Payments, guarantees, contracts, extensions, outstanding balance and other requirements throughout their stay. Have thorough knowledge of Cashing up procedure. Be familiar and promote ALL Program and encourage all front office associates in order to achieve monthly target. Ensure that all guest requests and information updated in OPERA and communicated to other departments Supervise accurate and thorough Bucket Check. Encourage all associates to keep working areas clean and tidy Have a thorough knowledge of OPERA Cloud, Redberry, IMS and other front office related operational software. Be familiar with all S.O.P.s and L.S.O.P.s relating to the Front Office Operations Participate in the training and development of Front Office Associates and provide training to associates when necessary Be aware of remedial steps to be taken to rectify Housekeeping discrepancies. Support and practice Empowerment within the Front Office Understand all front office sections and their operational requirements. Be able to work shifts around the business needs to assist all front office sections. Be reliever for the / Front office supervisor when needed. Be able to identify and resolve Guests problems and feedback up to the guest satisfaction constructive guest feedback and ensure that all concerned application are filled and concerned departments are informed Have a thorough knowledge of all Emergency Procedures Supervise guest registration and all relevant registration details required by the UAE law. Assuring that all Front Office receptionists are continually updated with hotel rates, packages and discounts Supervising compliance of FO Receptionists in Cash handling procedures to maintain an accurate float. Attend weekly sales and BEO meeting and other front office operational meetings to ensure up to date information within the department. Be security conscious at all times and inform Manager on Duty of anything suspicious. Prepare and ensure timely delivery of daily reports to other departments as well as executive office Perform any reasonable task as requested by the Management. Report to work on time with proper uniform, including name tag. Personal appearance and other grooming standards must comply with the standard of the hotel. Assist in maintenance of bulletin board, or other visual representation, to note any outstanding issues, supply shortages, etc Develop knowledge about frequent guests and their special requests and needs. Ensure the information is updated and maintained in guest profiles accordingly. Utilizing all available resources, follow up on previous shift requests and pending issues. Each associate is expected to carry out, within their capabilities, all reasonable requests by management Be flexible according to the business need Have an excellent approach to customer service Have strong organizational skills; always practice Clean as you go At all times strive to represent Accor/ Sofitel in the most professional, courteous manner. Be able to perform any additional scope of duties if requested by the Management.

Rooms Controller

Atlantis

Key Responsibilities
<ul>
<li>Manage daily room assignments, pre-registrations, and guest arrivals to ensure seamless check-in processes.</li>
<li>Coordinate and prepare key packets, guest amenities, and special requests in advance.</li>
<li>Communicate room status updates with front office, housekeeping, and other departments.</li>
<li>Monitor and manage out-of-order and out-of-service rooms to optimize availability.</li>
<li>Review and process reservation modifications, cancellations, and group check-ins.</li>
<li>Handle guest inquiries, complaints, and special requirements promptly and professionally.</li>
<li>Collaborate with various departments to ensure accuracy in room allocation and billing.</li>
<li>Maintain records and ensure accuracy of room inventory and status reports.</li>
<li>Assist in maintaining brand service standards and guest satisfaction levels.</li>
</ul>
Skills Set
<ul>
<li>Front Office Operations</li>
<li>Guest Relations and Service Excellence</li>
<li>Room Allocation and Inventory Management</li>
<li>Communication and Coordination</li>
<li>Reservation Management</li>
<li>Attention to Detail and Problem Solving</li>
<li>PMS and Hospitality Systems Knowledge</li>
</ul>
Why Join Us
<ul>
<li>Be part of one of Dubai s most iconic luxury resorts renowned for its innovation and world-class service.</li>
<li>Experience a vibrant, multicultural work environment with strong career development opportunities.</li>
<li>Competitive compensation package and employee benefits.</li>
<li>Work with a team dedicated to creating unforgettable guest experiences and lasting memories.</li>
</ul>

Sofitel Dubai The Obelis...

This is a full-time, on-site role for a Rooms Controller at Sofitel Dubai The Obelisk, located in Dubai.The Rooms Controller will manage daily room control tasks, ensuring rooms are allocated according to guest needs and preferences.Responsibilities include coordinating with reservations and front office teams, managing overbooking situations, and ensuring effective communication between departments to enhance guest experiences.Qualifications<ul><li>Experience in Control Room operations / Supervisor position one year.</li><li>Strong Communication and Customer Service skills</li><li>Knowledge of Reservations and Front Office procedures</li><li>Excellent organizational and multitasking abilities</li><li>Ability to work effectively in a team and independently</li><li>Proficiency in hotel management software is a plus</li><li>Previous experience in a luxury hotel environment is an advantage</li></ul>

Marriott International

POSITION SUMMARY
<div>
Essential Functions
<ul>
<li>To supervise the day to day operation of the laundry and uniform room sections.</li>
<li>To check the quality of processed guest laundry and dry cleaning work to ensure optimum quality of work.</li>
<li>Supervise cleanliness of laundry and uniform room areas and its equipment.</li>
<li>Ensure that proper maintenance is done on all laundry and uniform room section.</li>
<li>Supervise appearance and good manners of staff during the operation.</li>
<li>Eliminate work hazards to personnel, check on safety and fire regulation.</li>
<li>Ensure that washing formulas, methods and procedures are obtained.</li>
<li>Ensure regular appraisal of staff performance.</li>
<li>Responsible for rotating staff within all sections of the laundry for covering all jobs.</li>
<li>Responsible for the training of the new employees.</li>
</ul>
</div>
<div>
<ul>
<li>Responsible for ongoing on the job training within the department.</li>
<li>Capable of doing the work of any worker within the department in case of shorts or busy periods.</li>
<li>To record the daily production reports for the laundry supervisor for the monthly production report.</li>
<li>To maintain an adequate stock of chemicals for the laundry operation.</li>
<li>The ability to transfer personnel from one section to another and when needed.</li>
<li>To handle telephone calls professionally and courteously with a helpful attitude to the guest and staff.</li>
<li>The ability to respond properly to any hotel emergency or safety situation.</li>
<li>To be able to post all laundry charges to Micros.</li>
<li>Any other duties as assigned by the Laundry Supervisor.</li>
</ul>
</div>

Laundry Shift Leader

The MINA Group

<div>
 
 
 MINA Brasserie is a culinary oasis nestled amidst the sizzling foodie paradise that is Dubai. Created by James Beard-winning Chef Michael Mina, MINA Brasserie features a variety of hearty, flavor-rich dishes that are as inventive as they are painstakingly crafted and all from carefully-sourced ingredients. Guests can indulge in a variety of elevated craft dishes, including za&rsquo;atar-spiced salmon and caviar with shallot-potato cake, pickled onion, and raita, and woodfired lamb chops.
 
 
 Restaurant General Manager
 
 
 POSITION SUMMARY:
 
 
 Responsible for all aspects of the management of restaurant MINA BRASSERIE. Oversees management staff. Coordinates the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, employee retention, communication &amp; awareness, guest service &amp; satisfaction, food quality, and sanitation.
 
 
 
 
 
 
 
 Our Ideal Candidate is:
 
 
 
 
 
 
 
 
 
 
 
 A detail-oriented Hospitality leader who will be a hands-on mentor in the dining room with the ability to adapt quickly to changes and create an amazing experience for both our guests and our staff. You will lead all front-of-house operations, providing insight and guidance to every member of the team, and working closely with the assistant general manager&nbsp;and corporate operations teams to further the success of the restaurant. You have exceptional financial acumen, expertise in service, an impeccable eye for detail, and a high level of professionalism, and can execute the standards of a 2-star Michelin establishment. You have a proven track record of driving revenue, increasing team member engagement and retention, and developing and implementing systems.
 
 
 
 
 
 
 
 
 
 
 
 
 What you bring to the table:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 Personal Attributes
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 Exceptional communication and organizational skills
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Gracious spirit of hospitality
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Intellectual curiosity and emotional maturity
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Continually strive to develop staff in all areas of food and service education
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Ability to work clean, organized, and lead a team
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Have a strong eye towards development both personal and for your team
 
 
 
 
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 
 
 
 
 
 Professional Attributes
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 Experience with various industry specific software; Micros, Toast, open Table, Seven Rooms, Avero and others
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Adept at team building across both back and front of house
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Adaptability in both your leadership style and your business approach
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Advanced knowledge of Food and Wine. Level 1 Somm certification a big+
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Desire to teach and mentor both your staff and interns
 
 
 
 
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 
 
 
 
 
 Basic Qualifications
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 5-7 years experience in a fine dining high-volume restaurant, with at least 4&nbsp;years in a leadership role
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Hospitality degree preferred
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Knowledge of safety and hygiene protocols
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Working knowledge of HR practices and labor laws
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Ability to frequently lift up to 40 pounds
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Have the stamina to work in excess of 40 hours per week
 
 
 
 
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 
</div>

General Manager

The Uniform World

<ul><li>Expertly interpret technical specifications, patterns, and designs to create precise cutting layouts, minimizing fabric waste, and maximizing efficiency.</li><li>Supervise and train cutting room staff, ensuring adherence to quality standards, safety protocols, and production deadlines.</li><li>Strategically plan and optimize fabric utilization by meticulously analyzing patterns and fabric characteristics, leading to cost savings.</li><li>Oversee the cutting process, ensuring accuracy in measurements, alignment, and the execution of all cutting techniques including manual and automated systems.</li></ul>

Cutting Master

Dr. Joy Dental Clinic

Employment Duties: &#61623; To perform high quality cleaning procedures, whilst working in a safe and effective manner. The performance of these duties is under the reasonable direction of the Practice Manager. &#61623; To ensure that all areas of the practice are regularly cleaned, paying attention to the practice policy in respect of cross infection and Health and Safety. &#61623; Use a range of cleaning items and products.Key Tasks: To clean all areas of the practice, including all patient areas, such as bathroom, waiting room and reception, all staff areas, such as bathroom and staff room/kitchen, all surgeries, as well as the stairs and walkways to a high standard.Clean down sides and work surfaces in reception, waiting room and staff room/kitchen Mop bathrooms and staff room/kitchen every hour. zPay attention to dusting skirting boards and tops of picture frames Empty all bins and clean the surface and the lids of the bins.Obey all confidentiality and Data Protection guidelines Inform Practice Manager of cleaning stock that needs to be ordered well in advance.Notify the Practice Manager of any repairs or defects on the premises that require attention. Providing beverages to all patients. Interacting and greeting all patients that come to the clinic with smile.Always hold responsibility for all cleaning materials and equipment&rsquo;s such as Vacuum Cleaners, Mops, Cleaning chemicals, paper towels etc. and not to lend this to any other branch without Manager&rsquo;s approval. Inform the Practice Manager/Team Leader immediately in case if any of the cleaning equipment is broken/not working and follow up for replacement.Job Type: Full-timePay: AED1.00 - AED2.00 per monthApplication Question(s):<ul><li>Are you currently present in Dubai?</li><li>Can you join immediately?</li></ul>

Clinic Helper (Female Only)

Explore 4303+ Room manager in Dubai this November. Find roles across top companies and apply now to boost your career.

4303 room manager jobs IN Dubai

Rooms Controller

Rooms Controller

Rooms Controller

Laundry Shift Leader

General Manager

Cutting Master

Clinic Helper (Female Only)