project manager

hr manager

construction manager

receptionist

housekeeping supervisor

room manager

Naik Foundation

A Room Division Manager in a hotel is responsible for overseeing the operations of both the Front Office and Housekeeping departments. This position is key in ensuring guest satisfaction, managing operational efficiency, and maintaining high standards of service. Here&rsquo;s a detailed job description for the role of a Room Division Manager:Job Title: Room Division ManagerDepartment: Rooms DivisionReports To: General Manager / Director of OperationsKey Responsibilities:1. Department Management:<ul><li>Oversee the daily operations of both the Front Office (reception, concierge, guest services) and Housekeeping departments.</li><li>Ensure both departments work cohesively to provide exceptional guest service and maintain high operational standards.</li><li>Develop and implement standard operating procedures (SOPs) for all departments under the Room Division.</li></ul>2. Guest Satisfaction:<ul><li>Monitor and address guest feedback to maintain and improve satisfaction levels.</li><li>Ensure the rooms meet cleanliness and quality standards, and that guest inquiries are handled promptly and professionally.</li><li>Resolve guest complaints or issues relating to room assignments, service, and other room-related matters.</li></ul>3. Team Leadership:<ul><li>Supervise, motivate, and train front office and housekeeping staff.</li><li>Monitor team performance and provide continuous feedback to maintain service excellence.</li><li>Oversee departmental schedules, ensuring proper staffing levels for peak periods.</li><li>Conduct performance reviews and support professional development for employees.</li></ul>4. Budget &amp; Financial Management:<ul><li>Prepare and manage the department&rsquo;s budget, including labor costs, room revenues, and operating expenses.</li><li>Monitor room occupancy, revenue management, and pricing strategies to optimize room sales.</li><li>Track departmental costs and implement cost-control measures.</li></ul>5. Operations &amp; Performance Monitoring:<ul><li>Monitor the check-in/check-out process, ensuring it is efficient and seamless.</li><li>Oversee housekeeping operations, ensuring rooms are cleaned, inspected, and ready for guest occupancy according to brand standards.</li><li>Regularly inspect rooms, public areas, and back-of-house areas for cleanliness and safety.</li><li>Ensure adherence to health, safety, and hygiene regulations.</li></ul>6. Collaboration with Other Departments:<ul><li>Coordinate with other departments (e.g., Food and Beverage, Sales &amp; Marketing, Maintenance) to ensure smooth operations.</li><li>Communicate guest preferences and special requests to relevant departments to personalize the guest experience.</li><li>Work with the Sales and Reservations teams to optimize room occupancy and rates.</li></ul>7. Training &amp; Development:<ul><li>Identify training needs and provide ongoing staff development opportunities.</li><li>Stay up-to-date with industry trends and ensure that staff is knowledgeable about best practices and new technologies.</li></ul>8. Technology &amp; Systems Management:<ul><li>Ensure the Property Management System (PMS) is functioning properly and is being used to its full potential.</li><li>Leverage technology to streamline check-in/check-out processes and guest requests.</li><li>Ensure security systems and communication tools are maintained and operating correctly.</li></ul>9. Administrative Duties:<ul><li>Prepare regular reports on room occupancy, revenue, guest satisfaction, and staff performance.</li><li>Maintain accurate records of room inventories and other relevant data.</li><li>Handle administrative duties as required, including payroll, staffing, and procurement for Room Division operations.</li></ul>Qualifications:<ul><li>Education: A degree in Hospitality Management, Business Administration, or a related field is preferred.</li><li>Experience: At least 3-5 years of experience in hotel management, with a focus on rooms division, front office, or housekeeping.</li><li>Skills:</li><li>Strong leadership and team management abilities.</li><li>Excellent communication, organizational, and multitasking skills.</li><li>Strong understanding of financial management and budgeting.</li><li>Knowledge of Property Management Systems (PMS) and other relevant software.</li><li>Ability to handle customer complaints with tact and diplomacy.</li><li>Certifications: Relevant certifications in hotel management or hospitality operations are a plus (e.g., Certified Hotel Administrator).</li></ul>Job Type: Full-time

Rooms Division Manager (Hotel Exp)

Global Mission Support Services LLC

We Are Hiring: Operating Room Nurse Manager Location: Nauru Medical Centre, Republic of NauruNauru Medical Centre is seeking an experienced and dynamic Operating Room (OR) Nurse Manager to lead our surgical nursing team. The successful candidate will be responsible for managing nursing staff, ensuring patient safety, and overseeing all nursing activities within the Operating Room.Key Responsibilities:<ul><li>Lead, supervise, and support the nursing team in the Operating Room (OR).</li><li>Ensure compliance with international surgical safety standards, infection control, and hospital policies.</li><li>Manage staff scheduling, training, and performance evaluations.</li><li>Collaborate with surgeons, anesthetists, and multidisciplinary teams to ensure smooth and efficient surgical services.</li><li>Monitor availability, maintenance, and safe use of surgical instruments and supplies.</li><li>Conduct regular audits, risk assessments, and quality improvement initiatives.</li><li>Provide mentorship and ongoing professional development for OR nurses.</li><li>Maintain accurate nursing and patient care documentation.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Nursing (Master&rsquo;s preferred).</li><li>Valid Nursing License/Registration.</li><li>Minimum 7 years of hospital experience, with at least 3 years in an OR leadership or management role.</li><li>Strong knowledge of perioperative nursing, infection control, and patient safety.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Ability to thrive in a multicultural healthcare environment.</li></ul>What We Offer:<ul><li>Competitive tax-free salary</li><li>Free accommodation and meals</li><li>Annual leave and return air tickets</li><li>A unique opportunity to contribute to improving surgical care in Nauru</li></ul>Apply Now! Send your CV and supporting documents to talent@gmss.ltdJob Types: Full-time, ContractApplication Question(s):<ul><li>Please confirm that you are willing to relocate to the country Nauru once hired.</li></ul>

Operating Room (OR) Nurse Manager- Nauru Deployment

Sofitel

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
<ul><li>
Pre-block rooms for all arrivals based on estimated arrival times, guest preferences, and stay history, focusing on ALL members and VIP guests.</li><li>
Allocate room upgrades fairly based on availability and upsell opportunities, prioritizing preferred rooms for loyal guests.</li><li>
Review and maintain accurate guest profiles in Opera Cloud; ensure all preferences and special requests are recorded and actioned.</li><li>
Ensure all advanced purchases and third-party payments are processed prior to guest arrival.</li><li>
Update Methods of Payment (MOPs) and billing instructions for all arrivals.</li><li>
Communicate with guests via personalized pre-arrival emails or calls to enhance the guest experience.</li><li>
Coordinate with relevant departments to fulfill special requests such as honeymoon setups, feather-free rooms, or VIP arrangements.</li><li>
Record and comply with preferences related to special occasions (birthdays, anniversaries, weddings).</li><li>
Collaborate with Revenue Management and Front Office teams on same-day sales and upsell strategies.</li><li>
Act as the main control point for saleable rooms, working closely with Revenue, Front Desk, Housekeeping, and Engineering.</li><li>
Review arrival reports and liaise with Housekeeping to ensure rooms are properly assigned and ready.</li><li>
Monitor room inventory and availability daily to maximize occupancy and revenue.</li><li>
Manage the timely release of out-of-service and out-of-order rooms after maintenance.</li><li>
Track changes such as early check-outs, late check-outs, room changes, and walk-ins, and communicate updates to Housekeeping.</li><li>
Coordinate group room allocations according to group requirements and preferences.</li><li>
Organize group arrivals and departures in collaboration with Guest Services/Bell, Housekeeping, and Front Desk.</li><li>
Manage group billing arrangements with the Credit Manager and attend group meetings as assigned.</li><li>
Prepare and handle express check-in and check-out when required.</li><li>
Pre-key ALL members and VIP arrivals, ensuring registration cards, key packets, and room keys are ready and functional.</li><li>
Follow up on same-day traces for arriving guests and manage early check-in and late check-out requests based on occupancy.</li><li>
Investigate housekeeping discrepancy reports and action weekly error correction reports.</li><li>
Print daily contingency shift reports and assist with paymaster follow-ups.</li><li>
Monitor guest preferences by actively engaging in communication and acting on requests.</li><li>
Update and follow up on no-show reports and finance-related emails regarding discrepancies or issues.</li></ul> 

Qualifications 
<ul><li>
Previous experience in a Rooms Controller or Front Office role preferred.</li><li>
Strong organizational and communication skills.</li><li>
Proficiency in English is required; additional language skills (e.g., French, German, Russian) are a strong advantage.</li><li>
Familiarity with Opera PMS is an advantage.</li><li>
Ability to multitask and work collaboratively with various departments.</li><li>
High attention to detail and a guest-focused mindset.</li></ul></div>

Rooms Controller

BI Hub Solution

We&rsquo;re looking for a customer-focused Rooms Division Manager to oversee the hotel&rsquo;s daily operations for the front office and housekeeping divisions. You must be an exceptional leader and have experience managing staff, solving problems for clients, and making sure that our customers have a 5-star experience. Our ideal applicant is passionate about delivering top-notch customer service while ensuring compliance with hotel expenses and quality requirements so we remain profitable. We need a supervisor with at least three years of experience, preferably in the front desk or housekeeping department of a hotel. If this seems like an exciting new opportunity to you, apply right away!LocationRooms Division Manager responsibilities:<ul><li>Oversee the daily operations and staff of housekeeping and front office departments</li><li>Provide training to new employees on hotel policies and procedures</li><li>Develop long-term strategic plans for their division to meet company goals and maintain profitability</li><li>Deliver outstanding customer service throughout the whole client experience and motivate other staff members to do the same</li><li>Monitor staff performance utilizing indicators like quality of work, productivity, customer satisfaction, and absenteeism</li><li>Supervise guest services staff in order to ensure that all clients receive prompt attention to their needs</li></ul>Rooms Division Manager qualifications<ul><li>A High school diploma or GED is required</li><li>Previous experience in hospitality or guest services is required</li><li>5 years of supervisory experience in Room Division Manager</li><li>Proven customer service experience as a manager; strong guest-focused mentality</li><li>Have superb communication skills, organizational skills, and problem-solving skills</li><li>Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you immediate joiner?</li></ul>Job Type: Full-time

Rooms Division Manager

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Assign room according to guest request and preferences whenever possible.
Pre-register designated guests and prepare key packets.
Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily.
Ensure rates match market codes and document exceptions.
Verify and adjust billing for guests.
File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys.
Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports.
Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
Candidate Profile
Experience<ul><li>
Ideally will have experience in a similar supervisory position within front office department.</li></ul> 
Skills and Knowledge<ul><li>
Strong Communication skills (verbal, listening, writing)</li><li>
Innovative</li><li>
Pro-active and reliable</li><li>
Able to work alone and within a team</li><li>
Problem Solving and Complain Handling</li><li>
Leadership</li><li>
Multi-Tasking</li><li>
Strong organizational and time management skills</li><li>
Opera-Cloud OPERA, Redberry , IMS, GXP, Microsoft Office and other operating systems</li></ul>
Education or Certification<ul><li>
Good level of English essential</li></ul>
Specific Duties
The following are specific responsibilities and contributions critical to the successful performance of the position:<ul><li>
Be familiar with Hotel services, operational hours and ongoing promotions.</li><li>
Have a thorough knowledge of Sofitel JBR Hotel product and services.</li><li>
Have a good knowledge of local area and surrounding facilities. Provide recommendations and direction to guests whenever needed.</li><li>
Check House Count to establish selling strategy for shift, monitoring it regularly during shift and responding to any changes.</li><li>
Ensure Daily Log and all forms of communication are used to full capacity and relevant information is handed over to the next shift throughout the shift and briefings</li><li>
Demonstrate and promote Quality Awareness amongst Front Office team. Seek ways to improve and maintain guest satisfaction scores for all front office sections.</li><li>
Ensure Contingency Reports are regularly printed and filed accordingly.</li><li>
Pre Block VIP and ALL members&rsquo; arrivals taking into account any special requirements.</li><li>
Ensure that all arrivals, departures, no shows, extensions and OPERA related reservation amendments are performed on a timely manner in order to avoid further confusion to all reception associates.</li><li>
Ensure that all concerned departments are informed in regards of room moves, no-shows, early arrivals, special requests, repeat guests or other guest preferences.</li><li>
Follow up the daily arrives with housekeeping department.</li><li>
Be fully aware of Credit Policy and supervise compliance, keeping manager and all concerned departments informed of any possible credit risks.</li><li>
Supervise and arrange all &ldquo;long stay guest&rdquo; reservations. Payments, guarantees, contracts, extensions, outstanding balance and other requirements throughout their stay.</li><li>
Have thorough knowledge of Cashing up procedure.</li><li>
Be familiar and promote ALL Program and encourage all front office associates in order to achieve monthly target.</li><li>
Ensure that all guest requests and information updated in OPERA and communicated to other departments</li><li>
Supervise accurate and thorough Bucket Check.</li><li>
Encourage all associates to keep working areas clean and tidy</li><li>
Have a thorough knowledge of OPERA Cloud, Redberry, IMS and other front office related operational software.</li><li>
Be familiar with all S.O.P.s and L.S.O.P.s relating to the Front Office Operations</li><li>
Participate in the training and development of Front Office Associates and provide training to associates when necessary</li><li>
Be aware of remedial steps to be taken to rectify Housekeeping discrepancies.</li><li>
Support and practice Empowerment within the Front Office</li><li>
Understand all front office sections and their operational requirements.</li><li>
Be able to work shifts around the business needs to assist all front office sections.</li><li>
Be reliever for the / Front office supervisor when needed.</li><li>
Be able to identify and resolve Guests problems and feedback up to the guest satisfaction</li><li>
constructive guest feedback and ensure that all concerned application are filled and concerned departments are informed</li><li>
Have a thorough knowledge of all Emergency Procedures</li><li>
Supervise guest registration and all relevant registration details required by the UAE law.</li><li>
Assuring that all Front Office receptionists are continually updated with hotel rates, packages and discounts</li><li>
Supervising compliance of FO Receptionists in Cash handling procedures to maintain an accurate float.</li><li>
Attend weekly sales and BEO meeting and other front office operational meetings to ensure up to date information within the department.</li><li>
Be security conscious at all times and inform Manager on Duty of anything suspicious.</li><li>
Prepare and ensure timely delivery of daily reports to other departments as well as executive office</li><li>
Perform any reasonable task as requested by the Management.</li><li>
Report to work on time with proper uniform, including name tag. Personal appearance and other grooming standards must comply with the standard of the hotel.</li><li>
Assist in maintenance of bulletin board, or other visual representation, to note any outstanding issues, supply shortages, etc</li><li>
Develop knowledge about frequent guests and their special requests and needs. Ensure the information is updated and maintained in guest profiles accordingly.</li><li>
Utilizing all available resources, follow up on previous shift requests and pending issues.</li><li>
Each associate is expected to carry out, within their capabilities, all reasonable requests by management</li><li>
Be flexible according to the business need</li><li>
Have an excellent approach to customer service</li><li>
Have strong organizational skills; always practice &ldquo;Clean as you go&rdquo;</li><li>
At all times strive to represent Accor/ Sofitel in the most professional, courteous manner.</li><li>
 Be able to perform any additional scope of duties if requested by the Management.</li></ul> 
Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Flora Hospitality

Duties &amp; Responsibilities:<ul><li>Supervise and coordinate activities of dining room personnel</li><li>Ensure consistent high-level service and customer satisfaction</li><li>Manage staff schedules and handle operational logistics</li><li>Liaise between the kitchen and service areas to ensure smooth operations</li><li>Address and resolve guest complaints and concerns promptly</li><li>Maintain inventory and report needs for supplies and equipment</li><li>Train new employees and conduct regular staff meetings</li><li>Implement and monitor health and safety protocols</li></ul>Job Type: Full-timePay: AED1,600.00 - AED1,800.00 per month

F&B Captain

Bell Boy is responsible for carrying out the task ordered by the Bell Captain/ Front office Manager and he will be responsible for the following tasks;<ul><li>welcoming guests</li><li>escorting guests with their baggage to their room when check-in.</li><li>escorting guests with their baggage from their room when check-outs</li><li>Make the parking requests for guests vehicles</li><li>Carefully and safely handle the luggage and baggage of the guest.</li></ul>Bell Boy: General duties &amp; Responsibilities<ul><li>Welcoming guests at the main entrance, and greeting them appropriately as per the time.</li><li>Escort guests to their rooms and explain hotel facilities.</li><li>Assist the guests to deliver all baggage, messages, and packages to guests and do several other tasks according to the guest&rsquo;s request.</li><li>Assist with valet parking during the arrival and departure of the guest.</li><li>Receive and store the guest luggage and keep a proper record of level tags</li><li>Store the guest&rsquo;s luggage in the luggage room and respond to their request.</li><li>Tie the luggage tags to the guest&rsquo;s luggage, especially for group check-in.</li><li>Guide the guests to arrive at the reception desk and to wait beside them.</li><li>Receive the room key from the front desks and escort the guest to the room.</li><li>If guest want to change the room be prepared for, transferring baggage from one room to another.</li><li>You should remember the guest by name especially;</li><li>repeat guests,</li><li>VIPS, repeat guest</li><li>long-staying guests and</li><li>always greet guests as saying Welcome again</li><li>Recommend to the guest about the Food and Beverage outlets&rsquo; operational times.</li><li>Quickly check the guest room when the guests checking out to ensure that they have not forgotten any personal items.</li><li>Act like a doorman and give the first and final impression on arrival and the departure of the hotel guest.</li><li>Clean and maintain the baggage room and work area assist in maintaining</li><li>Report to the reception desk or bell captain about any malfunctioning equipment.</li><li>Maintains and upkeep the appearance of the hotel lobby and entrance.</li><li>perform other duties as per assign</li><li>Be fully aware of what functions are going on in the hotel</li><li>Able to explain relevant information relating to hotel facilities, and on all places of interest around the hotel.</li><li>Note down any request that has made from the hotel guest and act quickly without the fail.</li><li>Fully cooperate with colleagues and hotel concierge.</li><li>Appropriately dressed when on duty and to have discipline at all times.</li><li>Participate in pre-shift briefing and coordination meetings scheduled or ordered by the Bell Captain or the Front Office Manager.</li></ul>Job Type: Full-timePay: AED1,100.00 per monthApplication Question(s):<ul><li>Are you immediate joiner?</li></ul>Experience:<ul><li>Bell Boy: 1 year (Preferred)</li></ul>

Bell Boy

Explore 2117+ Room manager in Dubai this September. Find roles across top companies and apply now to boost your career.

2117 room manager jobs IN Dubai

Rooms Division Manager (Hotel Exp)

Operating Room (OR) Nurse Manager- Nauru Deployment

Rooms Controller

Rooms Division Manager

Rooms Controller

F&B Captain

Bell Boy