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sales customer support specialist saudi national

Whitecollars

<div>Company Description 
Reports To: Head of Business Development
Location: Remote (Saudi Arabia-based)
Work Arrangement: Full-time, fully remote 
&#65279;
Job Summary
We are looking for a Saudi Sales &amp; Customer Support Specialist to support our revenue growth and client experience end-to-end. In this role, you will work closely with the Business Development team to progress leads through the pipeline, run client-facing meetings (discovery calls, demos, and presentations), and help close deals. You will also take ownership of customer support tasks that protect retention, ensure smooth onboarding, and maintain a high-quality client experience.
This is a client-facing role for someone who is confident on camera, highly organised, and experienced using CRM and business development tools daily. You should be fluent in English at C1 level or above, proactive in follow-ups, and able to balance both sales execution and customer support responsibilities in a fast-moving environment. 
&#65279;
Key Responsibilities
A) Sales &amp; Business Development Support<ul><li>
Support the Business Development team in moving prospects through the pipeline from first contact to close.</li><li>
Conduct discovery calls to understand client needs, priorities, timelines, and decision-making structures.</li><li>
Deliver service presentations and client-facing walk-throughs tailored to each prospect.</li><li>
Run and/or support demos and respond clearly to objections, questions, and concerns.</li><li>
Maintain high-quality follow-ups via email, WhatsApp (if used), calls, and meeting scheduling.</li><li>
Assist with proposal preparation, required documents, and coordination needed to finalise deals.</li><li>
Keep pipeline hygiene: update deal stages accurately, document next steps, and maintain clean notes.</li><li>
Coordinate internally with marketing/operations/product (as relevant) to ensure readiness for client needs. 
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</li></ul>B) Customer Support &amp; Client Success (Pre- and Post-Sale)<ul><li>
Act as a responsive point of contact for client questions, issues, and requests.</li><li>
Support onboarding activities to ensure clients understand next steps and receive a smooth start.</li><li>
Troubleshoot common issues and escalate more complex cases to the relevant internal team member.</li><li>
Provide extra support to ensure client satisfaction during active delivery and after handover.</li><li>
Document recurring issues and suggest improvements to processes, scripts, FAQs, or workflows. 
&#65279;
</li></ul>C) Business Development Tools &amp; Operational Support<ul><li>
Manage and support BD tooling and operations, including (as applicable): CRM updates, meeting links, templates, dashboards, lead lists, call scripts, trackers, and reporting.</li><li>
Maintain organised records for client conversations, feedback, and action items.</li><li>
Assist with scheduling, reminders, and preparation for client meetings (agendas, slides, notes).</li><li>
Support continuous improvement by recommending better workflows to increase speed and consistency. 
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</li></ul>Person Specification<ul><li>
Bachelors degree is preferred (Business, Marketing, Communications, or similar). Equivalent relevant experience is acceptable.</li><li>
English proficiency: C1 minimum (spoken and written), with strong confidence in client-facing communication.</li><li>
Saudi National and based in Saudi Arabia.</li><li>
3+ years of experience in Sales, Business Development, Customer Support, Account Management, or similar client-facing roles (remote experience is a plus).</li><li>
Confident presenting on video calls, leading discussions, and communicating clearly with prospects/clients.</li><li>
Strong persuasion, negotiation, and objection-handling skills without being pushy.</li><li>
Excellent organisation: can manage multiple leads, follow-ups, and client issues simultaneously.</li><li>
Comfortable using business tools (CRM, spreadsheets, calendars, Zoom/Google Meet, email, task trackers).</li><li>
Strong listening and discovery skills: understands real needs and translates them into solutions.</li><li>
High ownership and reliability: proactive, follow-through driven, and accountable.</li><li>
Customer-first mindset with the ability to remain calm, helpful, and professional under pressure.</li><li>
Ability to work cross-functionally and support the BD team with extra duties as needed.</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Sales & Customer Support Specialist (Saudi National)

Aquat Food Industries - أقوات للصناعات الغذائية

<div>
 
 Job Title: E-Commerce &amp; B2B Sales and Sourcing Specialist
 
 
 
 
 
 Location: Jeddah, Saudi Arabia
 
 
 Job Type: Full-Time
 
 
 Department: Sales / Procurement / E-commerce
 
 
 Reports To: Department Head
 
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 We are seeking a dynamic and results-driven E-Commerce &amp; B2B Sales and Sourcing Specialist to manage and grow our online B2B sales channels, source quality products or suppliers, and drive purchasing efficiency. This role is ideal for someone with a hybrid skill set in e-commerce operations, sourcing, B2B relationship management, and procurement.
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 E-Commerce &amp; B2B Sales:
 
 
 
 
 
 Manage and optimize B2B e-commerce platforms (e.g., Alibaba, Amazon Business, Shopify, etc.)
 
 
 
 
 
 Develop and implement strategies to increase online B2B sales and customer retention.
 
 
 
 
 
 Handle inquiries, quotations, and negotiations with business clients.
 
 
 
 
 
 Collaborate with the marketing team to create product listings, promotions, and campaigns.
 
 
 
 
 
 Monitor analytics to track traffic, conversions, and performance KPIs.
 
 
 
 
 
 Build and maintain strong relationships with wholesale and B2B customers.
 
 
 
 
 
 
 
 
 Sourcing &amp; Procurement:
 
 
 
 
 
 Identify and evaluate suppliers locally and internationally based on cost, quality, and delivery time.
 
 
 
 
 
 Negotiate pricing, payment terms, and contracts with vendors.
 
 
 
 
 
 Manage the full purchasing cycle from RFQ to PO issuance and delivery tracking.
 
 
 
 
 
 Conduct supplier audits and quality control checks as needed.
 
 
 
 
 
 Monitor inventory levels and coordinate with logistics/warehouse teams.
 
 
 
 
 
 Maintain up-to-date records of procurement activities and vendor databases.
 
 
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 Bachelor&rsquo;s degree in Business, Supply Chain, E-Commerce, or related field.
 
 
 
 
 
 2&ndash;5 years of experience in e-commerce, B2B sales, or sourcing/purchasing.
 
 
 
 
 
 Experience with platforms like Alibaba, Amazon Business, Shopify, or ERP systems (SAP, NetSuite, etc.)
 
 
 
 
 
 Strong negotiation, communication, and relationship-building skills.
 
 
 
 
 
 Analytical mindset with attention to detail and problem-solving ability.
 
 
 
 
 
 Proficiency in MS Office, Excel, and e-commerce tools.
 
 
 
 
 
 Knowledge of international trade and import/export procedures is a plus.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Preferred Skills:
 
 
 
 
 
 Multilingual abilities (Arabic, English, and other trade-relevant languages).
 
 
 
 
 
 Experience in specific industries (e.g., electronics, industrial goods, textiles).
 
 
 
 
 
 Familiarity with digital marketing and SEO for B2B platforms.
 
 
 
</div>

E-commerce Specialist

Index Lights

Job Title Area Sales Manager &ndash; INDEX LIGHTS &ndash; Saudi ArabiaLocation Jeddah or RiyadhCompany Description Index Lights was established in 2003 in Jeddah. The company provides lighting solutions for industrial, retail, and commercial sectors across Saudi Arabia. It designs and manufactures lighting products using high-quality components. The company delivers cost-effective and customized solutions for upgrades, new installations, and large projects. A strong focus on quality and innovation supports its growth in the Saudi market.Role Summary The Area Sales Manager drives sales growth and manages client relationships in the assigned region. The role includes growing wholesale accounts, achieving sales targets, and expanding market presence. Daily responsibilities include customer meetings, sales planning, reporting, and ensuring high customer satisfaction.Key Responsibilities<ul><li>Develop and manage the area sales plan</li><li>Lead and support the area sales team</li><li>Visit wholesale clients and maintain strong relationships</li><li>Acquire new wholesale accounts</li><li>Review market demand and competitor pricing</li><li>Prepare quotations and follow up until closing</li><li>Manage client agreements</li><li>Follow up on collections</li><li>Prepare weekly and monthly reports</li><li>Coordinate stock and product availability</li><li>Support new store openings when needed</li><li>Train the team on lighting products</li><li>Resolve customer issues</li></ul>Required Skills<ul><li>Knowledge of lighting products and specifications</li><li>Negotiation and closing skills</li><li>Ability to build and keep strong client relationships</li><li>Planning and follow-up</li><li>Basic sales and pricing analysis</li><li>Team guidance</li><li>Clear communication in Arabic and English</li></ul>Qualifications<ul><li>4 to 5 years of experience in wholesale and retail sales</li><li>Experience in lighting products</li><li>Experience in wholesale channels</li><li>Strong communication and presentation skills</li><li>Ability to meet targets and lead a team</li><li>Experience in market analysis and business development</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li><li>Willingness to travel within the region</li><li>English language proficiency</li><li>Valid Saudi driving license</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you willing to work in Riyadh or Jeddah ?</li><li>We must fill this position urgently. Can you start immediately?</li><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>lighting products: 2 years (Required)</li><li>Sales : 4 years (Required)</li><li>wholesale sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Area Sales Manager

Sealy Mattress Middle East

<div>Sealy Mattress Middle East, a family-owned company and operation licensee of Sealy Inc. in Saudi Arabia and the MENA region, is seeking a motivated and experienced Retail Sales Manager to join our team. Since 1990, we have been a key player in the bedding industry, initially importing high-quality products like Sealy, Crown Jewels, and Stearns &amp; Foster. Our successful collaboration led to the establishment of a state-of-the-art production facility in Jeddah in 1999, allowing us to manufacture and deliver exclusive high-end products tailored for the Arab market. In today&rsquo;s competitive landscape, Sealy Middle East is recognized as a prime participant in the global bedding industry, driving innovation, advanced technology, and exceptional customer service. As the Retail Sales Manager, you will play a vital role in enhancing our sales strategy, managing retail operations, and ensuring that our products reach a wider audience while maintaining the highest standards of quality and customer satisfaction. If you are passionate about sales and ready to contribute to a well-established brand in the consumer goods sector, we invite you to apply and be a part of our growth journey.<h3 class="jobSectionHeader"> 
Responsibilities</h3><ul>
<li>Develop and implement retail sales strategies to achieve company targets.</li>
<li>Manage and oversee daily retail operations to ensure smooth business functioning.</li>
<li>Train, motivate, and supervise retail staff to deliver exceptional customer service.</li>
<li>Analyze sales data and market trends to identify areas for improvement and growth.</li>
<li>Establish and maintain strong relationships with key clients and retail partners.</li>
<li>Conduct regular performance evaluations and provide coaching to team members.</li>
<li>Collaborate with marketing and product teams to align retail initiatives with promotional campaigns.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in Business, Marketing, or a related field.</li>
<li>Minimum of 5 years of experience in retail sales management, preferably in consumer goods and mattress/bedding.</li>
<li>Strong leadership skills with the ability to inspire and guide a team.</li>
<li>Excellent communication and interpersonal skills to engage with clients and staff.</li>
<li>Proficiency in sales analysis and performance metrics.</li>
<li>Ability to think strategically and adapt to changing market demands.</li>
<li>Strong problem-solving skills and a customer-focused mindset.</li>
<li>Male.</li>
<li>30 to 40 years of age.</li>
<li>Saudi or Lebanese national.</li>
</ul>
Benefits<ul>
<li>
Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Retail Sales Manager

<div>Sealy Mattress Middle East is on the lookout for a passionate and dedicated Retail Sales Representative to join our team. As a prominent player in the bedding industry since 1990, we pride ourselves on providing high-quality products and excellent customer service. In this role, you will be the face of our brand, engaging directly with customers to help them find the perfect mattress and bedding solutions to meet their needs. Your role will be vital in driving sales and creating a positive shopping experience. If you enjoy working in a dynamic retail environment and have a strong passion for sales and customer satisfaction, we would love to hear from you.<h3 class="jobSectionHeader"> 
Responsibilities</h3><ul>
<li>Engage with customers in a friendly and professional manner to understand their needs.</li>
<li>Promote and demonstrate our range of mattress and bedding products.</li>
<li>Provide knowledgeable product information and support to customers.</li>
<li>Assist customers with their purchases and handle transactions accurately.</li>
<li>Maintain store presentation standards to create an inviting shopping environment.</li>
<li>Achieve individual sales targets and contribute to the overall success of the team.</li>
<li>Stay up-to-date with product knowledge and industry trends.</li>
</ul>
Requirements<ul>
<li>
High school diploma or equivalent; college degree preferred.</li>
<li>Previous experience in retail sales, preferably in consumer goods or bedding products.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Strong customer service orientation and a passion for sales.</li>
<li>Ability to work flexible hours, including weekends and holidays.</li>
<li>Self-motivated, enthusiastic, and able to thrive in a fast-paced environment.</li>
<li>Basic math skills and proficiency in handling cash transactions.</li>
<li>Male / Female</li>
<li>23 to 30 years of age.</li>
<li>Saudi or Lebanese national.</li>
</ul>
Benefits<ul>
<li>
Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Retail Sales Representative

Woodston Personnel Ltd.

<div>Woodston Personnel are seeking an experienced Consultant Neurologist to join their client at a leading healthcare facility in Saudi Arabia. The Consultant will provide expert clinical assessment, diagnosis, and management of patients with acute and chronic neurological disorders. The role includes leading outpatient and inpatient services, supervising junior staff, participating in service development, and contributing to teaching and research within the department.
Main Duties and Responsibilities<ul><li>
Provide specialist care for patients with a broad range of neurological conditions, including stroke, epilepsy, movement disorders, neuromuscular diseases, neuroinflammatory disorders, headaches, and cognitive/degenerative conditions.</li><li>
Conduct detailed neurological assessments and interpret neurodiagnostic tests (e.g., MRI, CT, EEG, EMG/NCS, lumbar puncture results).</li><li>
Manage acute neurological emergencies and provide inpatient neurology consultations, including involvement in rapid-access and emergency stroke services if applicable.</li><li>
Lead and participate in specialized clinics (e.g., epilepsy, MS, Parkinson&rsquo;s, neuromuscular, headache, cognitive disorders).</li><li>
Develop individualized treatment plans and ensure continuity of care between inpatient and outpatient settings.</li><li>
Collaborate with related specialties such as neurosurgery, neuroradiology, psychiatry, rehabilitation, and intensive care.</li><li>
Supervise, mentor, and support junior doctors, neurology trainees, nurse specialists, and allied health professionals.</li><li>
Provide formal and informal teaching sessions within the department and hospital.</li><li>
Support ongoing professional development and contribute to neurology curriculum delivery.</li><li>
Participate in the strategic development and continual improvement of neurology services.</li><li>
Contribute to the creation, review, and implementation of clinical guidelines, care pathways, and quality improvement initiatives.</li><li>
Support the integration of new technologies, diagnostics, and treatment modalities.</li><li>
Participate in local, regional, or national neurology networks.</li><li>
Provide clear, compassionate communication with patients and families about diagnosis, prognosis, and treatment options.</li><li>
Foster effective communication and collaboration within multidisciplinary teams.</li><li>
Support patient education, self-management strategies, and community resource engagement.</li><li>
Participate in, lead, or support clinical research, clinical trials, and academic initiatives within neurology.</li><li>
Contribute to publications, audits, and conference presentations.</li><li>
Encourage evidence-based practice and integrate research findings into clinical care.</li><li>
Maintain accurate and timely clinical documentation in patient records and electronic medical systems.</li><li>
Participate in audit, clinical governance, morbidity and mortality reviews, and risk management activities.</li><li>
Attend departmental meetings, case discussions, and multidisciplinary team (MDT) conferences.</li><li>
Contribute to on-call neurology or stroke rota as required.</li></ul>
Full time contracts with excellent renumeration and benefits available
Please apply with your CV to register your interest in this role. 
MBBS or equivalent medical qualification
US Board/ FRCS - Irish, UK, Canadian, New Zealand or Australian/ Diploma d'Etudes Specialises (DES)/ CIS French Board/ Fachart &amp; Sub- Board/ Fellowship / Board / Fellowship / Sweden / Belgium / Finland / Spain
Must have at least 3-5 years of post-consultant or senior specialist experience
Eligible for consultant licensure with the Saudi Commission for Health Specialties (SCFHS)</div>

Consultant Neurologist

<div>Sealy Mattress Middle East is looking for a dynamic and results-driven Outdoor Sales Manager to join our expanding team. As a leading player in the bedding industry since 1990, we have built our reputation on high-quality products and exceptional customer service. Our outdoor sales team plays a crucial role in driving our market outreach and sales growth. In this role, you will be responsible for developing new business opportunities, managing client relationships, and ensuring that our top-tier mattresses reach customers throughout the MENA region. If you possess a strong sales background and a passion for meeting customer needs, we invite you to be a part of our dedicated team that thrives on collaboration and success.<h3 class="jobSectionHeader"> 
Responsibilities</h3><ul>
<li>Develop and implement effective outdoor sales strategies to increase market share.</li>
<li>Identify and target potential clients through various channels, including networking and lead generation.</li>
<li>Build and maintain strong relationships with existing and prospective customers.</li>
<li>Conduct market research and analysis to identify trends and customer preferences.</li>
<li>Achieve sales targets and objectives by escalating business growth.</li>
<li>Regularly report on sales activities, feedback, and market analysis to management.</li>
<li>Attend industry events and exhibitions to promote our brand and products.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in Business, Sales, Marketing, or a related field.</li>
<li>Proven 5 years of experience as an Outdoor Sales Manager or similar sales role in consumer goods, preferably in the mattress or bedding industry.</li>
<li>Strong sales acumen with a track record of meeting or exceeding sales targets.</li>
<li>Excellent networking, communication, and negotiation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong technical skills related to sales software and CRM systems.</li>
<li>Self-motivated with a customer-focused approach.</li>
<li>Male.</li>
<li>30 to 40 years of age.</li>
<li>Saudi or Lebanese national.</li>
</ul>
Benefits<ul>
<li>
Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Outdoor Sales Manager

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