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e-commerce operations coordinator

sales manager logistics e commerce

JD.COM

<div>
 
 
 【About JD.com】
 
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China&rsquo;s largest retailer by revenue.
 
 
 
 
 
 
 【Our International Business】
 
 
 
 We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.
 
 
 
 
 
 Learn more about us: https://corporate.jd.com/
 
 
 
 
 
 
 Job Description
 
 
 
 1.Execute the sales strategy and plans, promote logistics products (cross-border, warehousing &amp; distribution, domestic delivery, air &amp; ocean freight), and achieve assigned sales targets.
 
 
 2.Develop new customers in the local market and build long-term business relationships.
 
 
 3.Prepare service proposals and quotations, support commercial discussions and contract signing, and ensure smooth handover of signed deals to operations for implementation.
 
 
 4.Maintain and manage assigned accounts, monitor service performance, coordinate with Operations, Customer Service and Finance to solve customer issues, and enhance customer satisfaction and retention.
 
 
 5.Follow up on receivables and support timely collection of payments, while identifying and reporting potential business or credit risks.
 
 
 6.Complete required sales reports and provide frontline feedback on customers, market trends and competitors to support optimization of sales tactics and product offerings.
 
 
 
 
 
 
 Job Requirement
 
 
 
 1.Bachelor&rsquo;s degree or above, preferably in Logistics, Supply Chain, Marketing, International Trade, Business Administration or a related field.
 
 
 2.At least 3 years of sales experience; experience in logistics, express, freight forwarding, supply chain or cross-border e-commerce is preferred.
 
 
 3.Strong customer development and communication skills, result-oriented, with solid execution capability and ability to work under pressure.
 
</div>

Sales Manager — Logistics & E-commerce

Rawaj - Human Capital Management

<div>Leverage your abilities and join the dynamic team of a leading company specializing in the retail industry Saudi Arabia, Riyadh.
As an E-Commerce Operation Manager you will be responsible for leading, managing, and growing the company&rsquo;s online sales platform, driving revenue growth and optimizing overall e-commerce performance in alignment with the company&rsquo;s sales and marketing strategy.
Job location: Riyadh, Saudi Arabia.<h2 class="jobSectionHeader">
Key Accountabilities</h2><ul><li>
Own and grow online sales revenue, ensuring achievement of e-commerce targets.</li><li>
Manage the end-to-end performance of the online sales platform (pricing, promotions, assortment, availability).</li><li>
Drive conversion, AOV, and customer retention through data-driven sales strategies.</li><li>
Lead commercial campaigns, launches, and seasonal promotions in collaboration with Marketing and Brand teams.</li><li>
Oversee the P&amp;L and profitability of the online sales channel.</li><li>
Analyze performance KPIs and provide clear insights and recommendations to senior leadership.</li><li>
Ensure compliance with company policies, brand standards, and e-commerce best practices.</li><li>
Lead, coach, and develop the online sales team, fostering a high-performance, results-driven culture.</li><li>
Act as the key point of contact between the e-commerce operation and senior leadership, aligning online sales strategies with overall sales and marketing objectives.</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills, and Experience</h2>
We are Looking for: 
<ul><li>
Bachelor's degree in Business Administration, Marketing, or equivalent.</li><li>
7&ndash;10+ years of experience in e-commerce / online sales</li><li>
Proven background with strong online sales platforms.</li><li>
Strong preference for candidates with experience in perfume, beauty, cosmetics.</li><li>
Solid Experience in: Managing online sales P&amp;L, Revenue growth and conversion optimization, campaigns, promotions, and seasonal sales planning</li><li>
Experience in cross-functional work with Marketing, Performance, CRM, Tech, and Logistics teams.</li></ul></div>

E-Commerce Operations Manager - Retail | Saudi Arabia

Supertech Group

<div>The E-Commerce Manager will lead webook.com e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives.
Key Responsibilities:<ul>
<li>
Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels.</li>
<li>Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.</li>
<li>Own the e-commerce strategy, KPIs, and P&amp;L to drive sales and profitability.</li>
<li>Handle account management of all sales channel partners and vendors.</li>
<li>Lead workflows for new product setup and listings (strong writing skills in Arabic and English required).</li>
<li>Ensure content, pricing, and inventory accuracy across the website and marketplaces.</li>
<li>Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.</li>
<li>Set up initiatives to deliver engaging customer experiences that drive conversions and retention.</li>
<li>Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities.</li>
<li>Manage product forecasting to align supply with customer demand.</li>
<li>Oversee stock delivery accuracy for all new product launches.</li>
<li>Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance.</li>
<li>Stay updated on e-commerce trends, technologies, and best practices.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Marketing, Business, or related field.</li>
<li>5&ndash;7 years of experience in e-commerce, with at least 2 years in a managerial role.</li>
<li>Strong analytical, commercial, and leadership skills.</li>
<li>Proficiency with e-commerce platforms, analytics tools, and performance tracking.</li>
<li>Excellent written and verbal communication skills in both Arabic and English.</li></ul></div>

Ecommerce Manager

<div><h3 class="jobSectionHeader">Job Summary</h3>
Responsible for managing the company&rsquo;s online sales platform, driving digital revenue, optimizing customer experience, and overseeing daily e-commerce operations. Must have strong expertise in leading high-traffic online stores (e.g., Nice One, similar platforms).<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Manage end-to-end online store operations and P&amp;L.</li><li>
Develop and execute e-commerce sales strategy to increase traffic, conversion, and AOV.</li><li>
Oversee product catalog, pricing, promotions, and online merchandising.</li><li>
Work closely with marketing on campaigns, performance ads, CRM, and retention strategies.</li><li>
Monitor KPIs: GMV, ROI, CAC, conversion rate, bounce rate.</li><li>
Coordinate with logistics, warehouse, and customer service teams to ensure seamless delivery.</li><li>
Manage platform integrations, UX improvements, and technical enhancements.</li><li>
Analyze customer insights to improve user journey and sales performance.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Bachelor&rsquo;s degree in Business, Marketing, E-Commerce, or related field.</li><li>
5+ years of experience in e-commerce sales with strong exposure to high-volume platforms in Saudi Arabia.</li><li>
Experience in beauty, cosmetics, or fragrances preferred.</li><li>
Strong analytical skills and understanding of e-commerce KPIs.</li><li>
Experience with Shopify, Magento, or similar platforms is a plus.</li><li>
Excellent communication and leadership skills.</li></ul></div>

Online Sales Platform Manager

<div>
 
 
 About JD Logistics:
 
 
 
 JD Logistics (HKEX: 2618), also known as JINGDONG Logistics, is a leading technology-driven supply chain solutions and logistics services provider. Listed on the Hong Kong Stock Exchange in May 2021, JD Logistics leverages its nationwide logistics infrastructure with global reach and deep industry insights, to deliver end-to-end supply chain solutions and high-quality logistics services across a wide range of industries for both business clients and consumers.
 
 
 
 
 
 JD Logistics has established
 
 six highly synergized logistics
 
 
 networks
 
 including
 
 warehousing
 
 ,
 
 line-haul transportation
 
 ,
 
 last-mile delivery network
 
 ,
 
 bulky items
 
 ,
 
 cold chain logistics
 
 , and
 
 cross-border logistics
 
 networks.
 
 
 Know more about us:https://corporate.jd.com/
 
 
 
 
 
 
 About the Role:
 
 
 
 We are seeking a highly motivated and experienced
 
 Key Accounts Logistics Project Manager
 
 to oversee the planning, execution, and successful delivery of key logistics projects for our strategic Key Account (KA) clients. This role will ensure seamless integration of JD.com's logistics solutions with our KAs' operational needs.
 
 
 
 
 
 Job Responsibilities
 
 <ul>
 <li>
 Lead the end-to-end project management for complex logistics initiatives specifically tailored for JD.com's Key Accounts, from initial conceptualization to final implementation and post-launch review.
 </li>
 <li>
 Collaborate closely with Key Account Managers to understand client-specific logistics requirements, identify pain points, and propose innovative and efficient solutions leveraging JD.com's extensive logistics network and capabilities.
 </li>
 <li>
 Develop detailed project plans, including scope definition, timelines, resource allocation, budget management, and risk assessments for each KA logistics project.
 </li>
 <li>
 Coordinate cross-functional teams, including operations, technology, sales, and supply chain, to ensure timely and effective execution of project deliverables.
 </li>
 <li>
 Monitor project progress, identify potential roadblocks, and proactively implement mitigation strategies to keep projects on track and within budget.
 </li>
 <li>
 Facilitate regular communication and progress updates to internal stakeholders and Key Account clients, ensuring transparency and alignment throughout the project lifecycle.
 </li>
 <li>
 Conduct post-implementation reviews to evaluate project success, identify lessons learned, and drive continuous improvement in KA logistics solutions.
 </li>
 <li>
 Contribute to the development and refinement of standardized project management methodologies and best practices for KA logistics projects.
 </li>
 <li>
 Stay abreast of industry trends, emerging technologies, and competitive landscapes in logistics and e-commerce to inform strategic project development.
 </li>
 </ul>
 
 
 
 
 Job Qualifications
 
 <ul>
 <li>
 Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred.
 </li>
 <li>
 5+ years of progressive experience in project management within the logistics, supply chain, or e-commerce industry, with a strong focus on Key Accounts or enterprise clients.
 </li>
 <li>
 Proven track record of successfully managing complex, multi-stakeholder projects from initiation to closure.
 </li>
 <li>
 Strong understanding of logistics operations, warehousing, transportation, and last-mile delivery processes.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage with diverse internal and external stakeholders.
 </li>
 <li>
 Proficiency in project management software (e.g., Microsoft Project, Asana, Jira) and Microsoft Office Suite (Excel, PowerPoint, Word).
 </li>
 <li>
 PMP or equivalent project management certification is highly desirable.
 </li>
 <li>
 Fluency in Mandarin Chinese and English is required.
 </li>
 </ul>
</div>

Logistics Project Manager - Key Accounts

Almajdouie

Summary: An e-commerce manager will be responsible for overseeing daily operations, including product selection, inventory management, and customer service. Quality control and efficient logistics processes will be ensured to achieve high customer satisfaction levels. Strong organizational skills and previous experience in e-commerce management are required for this role. Summary: An E-commerce Business Growth Manager will be responsible for expanding Voucherek's vendor network and ensuring ongoing support and measurable results. Strong relationship management skills will be utilized to coordinate campaigns and provide performance insights. A background in marketing or business development is essential, along with the ability to analyze data and identify growth opportunities. Summary: An Operations Manager position in Riyadh is available for assisting Chinese companies with business registration in Saudi Arabia. Support will be provided for establishment processes and external activities. Fluency in Arabic and English is required, alongside strong communication skills for effective collaboration. Summary: We seek a highly skilled Senior Operations Manager to enhance efficiency and drive strategic initiatives in the fashion sector. This role requires a deep understanding of retail operations and a proactive approach to leadership. You will oversee daily operations and ensure alignment with organizational goals while fostering a culture of excellence. Excellent communication and analytical skills are essential for managing teams and improving operational performance. Summary: We seek a skilled Operations Manager to oversee our fashion retail recruitment agency in Riyadh. The ideal candidate has strong operations management experience in retail, especially fashion, and the ability to lead a dedicated team. You will enhance service delivery, develop effective operational strategies, and build key client relationships while ensuring compliance with industry standards. Summary: This role involves overseeing daily operational plans and managing teams to ensure contract objectives are met. Responsibilities include monitoring performance indicators, addressing field challenges regularly, and contributing to service quality improvements. The ideal candidate will have strong leadership skills and experience in resource planning and management. Summary: Seeking a results-driven Operations Manager to oversee daily operations at a leading HR Outsourcing agency in Riyadh, Saudi Arabia. This role requires strong leadership and strategic thinking in retail recruitment, focusing on baby care brands. The ideal candidate will enhance operational efficiency, client satisfaction, and team performance by implementing best practices and ensuring compliance with industry standards. Summary: A Senior Manager (Operations) position is available in Riyadh, overseeing a flagship center's performance and ensuring service excellence. Responsibilities include optimizing management, enhancing customer experience, and driving revenue growth. Strong leadership and operational management experience in hospitality or facilities management is required, with a focus on client satisfaction and team development. Summary: An Operations Manager is needed in Riyadh, Saudi Arabia to develop and implement strategies that align with company goals. Responsibilities include overseeing daily operations, conducting market studies, and managing budgets. Strong leadership and analytical skills are required for this role, which demands a Bachelor's degree in Business Administration or a related field and at least 8 years of experience in operations management. Summary: A proactive Operations Manager is needed in Riyadh to oversee daily operations and enhance business processes. The ideal candidate will have experience in e-commerce management, strong organizational skills, and effective collaboration abilities. Responsibilities include managing supply chain operations, maintaining communication with stakeholders, and ensuring compliance with industry standards. Proficiency in MS Office, excellent communication skills, and experience with online stores are essential. Summary: Drive business growth as a Freight Forward Operations Manager in Riyadh, Saudi Arabia, where you will lead business development, pricing strategies, and operational excellence. Your role ensures the seamless execution of shipments while fostering client relationships and managing a high performing team. Ideal candidates possess strong leadership, negotiation skills, and extensive experience in freight forwarding and logistics. Summary: The Service Desk Operations Manager role involves overseeing the IT service desk operations to ensure effective management of support requests and customer service. A Bachelor's or Master's degree in IT or a related field is required along with 5 10 years of managerial experience in large organizations. Strong knowledge of ITIL principles and exceptional leadership skills are essential for improving user satisfaction and overall performance within the team. Summary: The Customer Success Manager will ensure client satisfaction and enhance customer retention in the technology and telecom sector. This role focuses on building strong client relationships and delivering custom solutions to meet business needs in Riyadh. Candidates should have proven experience in customer facing roles within the technology industry and a solid understanding of cloud computing concepts. Competitive salary and growth opportunities are available within a dynamic environment. Summary: A Pharmaceutical Product Manager position is offered in Riyadh, Saudi Arabia, for a leading company in the industry. Strategic marketing plans for pharmaceutical products will be developed and implemented, while market analysis will be conducted to identify business opportunities. Collaboration with sales and medical teams is required, along with managing promotional activities and ensuring compliance with regulatory guidelines. Summary: Lead the product vision and strategy at Talentera as the Head of Product. Drive innovation and deliver high impact solutions tailored for SMEs and enterprises in the MENA region. Collaborate with cross functional teams to ensure alignment with business objectives and enhance customer satisfaction. Bring your expertise in scaling SaaS products and your leadership skills to inspire a high performing team. Summary: Seeking a Marketing Manager with expertise in contracting, aluminum, or consulting. The ideal candidate will oversee the development and execution of marketing strategies, enhance brand visibility, and analyze market trends and competitors. Responsibilities include attracting clients and supporting the sales team to achieve targets. Summary: A marketing manager position is available in Riyadh, Saudi Arabia to lead and execute strategic marketing initiatives that enhance brand image and drive sustainable growth. Responsibilities include developing annual marketing plans, managing campaigns, overseeing marketing teams, and analyzing performance metrics to optimize ROI. Strong expertise in digital marketing and excellent communication skills in Arabic and English are required. Summary: A Marketing Manager position is offered by Arab Peninsula Trading Company in Riyadh, Saudi Arabia. Responsibilities include developing comprehensive marketing strategies aligned with business objectives, executing marketing campaigns from start to finish, and conducting market research to identify opportunities. Strong analytical skills and experience in managing marketing budgets are essential. Summary: Seeking a Marketing Manager with over 5 years of experience in the field. This role involves building a strong team, developing comprehensive marketing strategies, and leading initiatives to drive brand growth. Summary: Exciting opportunity for a Marketing Manager to oversee e commerce operations in Riyadh, Saudi Arabia. Drive sales growth by managing marketplace activities, promotions, and product marketing strategies. Collaborate with cross functional teams to define go to market strategies while building long term relationships with partners. Ideal candidates possess strong analytical skills, proven e commerce management experience, and excellent leadership abilities. Summary: Exciting opportunity for a Marketing Manager in Riyadh's real estate sector. Drive marketing strategies, manage digital campaigns, and cultivate B2B relationships in a vibrant market. Ideal candidates possess real estate experience and a passion for innovative marketing. Showcase your skills in project launches, lead generation, and market analysis, and make a significant impact in a leading international firm. Summary: A Marketing Manager is sought to lead and execute strategies that enhance brand visibility and sales growth in the Food & Beverage sector. Strong background in digital and offline marketing channels is required. Responsibilities include developing marketing strategies, conducting market analysis, and managing content creation. A minimum of 5 years experience in marketing, preferably in the restaurant sector, is preferred. Summary: Lead marketing initiatives as the Marketing Head for our Retail Fashion division in Riyadh. Drive brand awareness and customer engagement through strategic planning and innovative campaigns. Oversee a dynamic team, collaborate with cross functional departments, and analyze market trends to optimize our marketing efforts. Your creativity and analytical skills will shape our brand's presence in the competitive retail fashion market. Summary: A Marketing Manager is needed for a startup in Riyadh . click apply for full job details

Ecommerce Manager Jobs in Riyadh

<div>The E-Commerce Operations Coordinator ensures smooth day-to-day management of webook.com e-commerce processes including order management, vendor coordination, and logistics. This role plays a key part in maintaining operational excellence and ensuring timely, accurate fulfillment.
Key Responsibilities<ul>
<li>
Oversee daily order processing and ensure timely delivery.</li>
<li>Coordinate with logistics and suppliers for stock and shipment updates.</li>
<li>Maintain accurate product data, stock levels, and pricing on the website.</li>
<li>Support customer service with order, refund, and delivery queries.</li>
<li>Track inventory and flag shortages or delays to management.</li>
<li>Generate daily, weekly, and monthly reports on operations and KPIs.</li>
<li>Ensure operational workflows meet internal SLAs and quality standards.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Business, Supply Chain, or related field.</li>
<li>1&ndash;3 years of experience in e-commerce operations or fulfillment.</li>
<li>Excellent organizational and multitasking skills.</li>
<li>Strong Excel skills and familiarity with e-commerce tools.</li>
<li>Detail-oriented, proactive, and customer-focused.</li></ul></div>

E-Commerce Operations Coordinator

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