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legal and financial officer

sanctions officer

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 Job Accountabilities:
 
 
 <ol>
 <li>
 Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses.
 </li>
 <li>
 Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution.
 </li>
 <li>
 Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution.
 </li>
 <li>
 Educate customers on ADIB&rsquo;s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage.
 </li>
 <li>
 Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors.
 </li>
 <li>
 Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements.
 </li>
 <li>
 Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR).
 </li>
 <li>
 Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls.
 </li>
 </ol>
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Management, or related field.
 </li>
 <li>
 Officer: 0&ndash;2 years of experience in call center.
 </li>
 <li>
 Senior Officer: 2&ndash;4 years of experience in call center.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Excellent problem-solving and decision-making skills.
 </li>
 <li>
 Excellent organizational and time-management skills.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Good knowledge of call center software and systems.
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, Word, PowerPoint).
 </li>
 </ul>
</div>

Call Center Agent (outsource)

Talent 360 ME

<div>
 Elite is hiring &ldquo; Quality Assurance Officer &ldquo; :
 
 
 About Elite:
 
 
 Elite is a leading company in the construction field and a fast-growing organization in the waste management sector. With a commitment to innovation, sustainability, and operational excellence, we are expanding rapidly and seeking a dedicated and skilled Quality Assurance Officer to ensure our services and processes meet the highest standards of quality and compliance.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Design, establish, and document the company-wide Business Process Flows across all departments (Projects, HR, Finance, Procurement, etc.).
 </li>
 <li>
 Develop, update, and implement Standard Operating Procedures (SOPs).
 </li>
 <li>
 Conduct workshops with department heads to collect current processes, perform Gap Analysis, and build improved workflows.
 </li>
 <li>
 Monitor compliance with approved processes and issue periodic reports to management.
 </li>
 <li>
 Coordinate with the ERP (Odoo) team to ensure business processes are properly reflected in the system.
 </li>
 <li>
 Develop checklists and templates to support internal monitoring.
 </li>
 <li>
 Participate in training employees on new policies and processes.
 </li>
 <li>
 Promote a culture of continuous improvement across the organization.
 </li>
 <li>
 Report observations and recommendations directly to top management
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor degree in Business Administration or a related field.
 </li>
 <li>
 Minimum of 3 years&rsquo; experience in a Quality Assurance role.
 </li>
 <li>
 Experience in construction or Manufacturing or project-based industry is a plus.
 </li>
 <li>
 Solid understanding of Business Process Modeling and related tools (Visio, Bizagi, Lucidchart, etc.)
 </li>
 <li>
 Proficiency in both Arabic and English.
 </li>
 <li>
 Strong analytical skills and ability to prepare clear reports.
 
 
 
 </li>
 </ul>
 Work Conditions :
 
 
 From 9 AM till 5 PM
 
 
 Work Location: 1st Settlement New Cairo
 
 
 2 days off ( Fri &amp; Sat. )
 
 
 If you&rsquo;re interested please send me your CV to this mail advisor3@talent-360.me
 
 
 #Quality #Jobs #work #Opportunity #QA #QualityAssurance #Hiring
</div>

Quality Assurance Officer

Alfanar Projects

<div>
 Job description:
 
 
 
 Profile Description &ndash; HSE/Safety Officers/Engineers (Electrical Power Plant &amp; Turbines)
 
 
 We are seeking a qualified&nbsp;HSE Officer/Engineers&nbsp;with proven expertise in power generation, turbine operations, and high-voltage electrical systems. The role is responsible for ensuring compliance with all HSE standards, implementing safe systems of work, and fostering a zero-incident culture across power plant, Rotatory equipment and turbine projects.
 
 
 &nbsp;
 
 
 The ideal candidate will have strong knowledge of&nbsp;turbine erection, commissioning, rotating equipment hazards, confined space entry, lockout/tagout procedures, and fire safety systems. By combining technical competence with proactive safety leadership, the HSE Officer will safeguard personnel, equipment, and the environment while driving continuous improvement in health and safety performance.
 
 
 &nbsp;
 
 
 Job Description
 
 
 Position Purpose
 
 
 This position exists to ensure strict compliance with health, safety, and environmental (HSE) regulations in power generation facilities, including electrical power plants, turbine operations, and associated infrastructure. The HSE Officer/Engineer applies technical knowledge of heavy electrical/mechanical systems, turbines, and power generation hazards to promote a positive safety culture and to protect people, equipment, and the environment.
 
 
 &nbsp;
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Implement and monitor all safety requirements as per company policy, client-approved LPP, and relevant regulatory standards specific to power plant and turbine projects.
 </li>
 <li>
 Review work schedules and identify HSE risks associated with turbine erection, commissioning, electrical works, high-voltage systems, confined spaces, heavy lifts, and rotating equipment.
 </li>
 <li>
 Ensure supervisors and foremen conduct daily safety reviews focusing on turbine, generator, boiler, and electrical substation activities.
 </li>
 <li>
 Verify that operators, electricians, and turbine technicians are trained, competent, and certified for specialized tasks such as high-voltage isolation, turbine alignment, and heavy lifting.
 </li>
 <li>
 Identify potential risks (fire, arc flash, mechanical failure, dropped objects, vibration-related hazards) and ensure corrective actions are implemented promptly.
 </li>
 <li>
 Adopt and enforce a zero-incident safety culture across all turbine and plant operations.
 </li>
 <li>
 Report any safety violations immediately to the HSE Manager/Project Manager and recommend preventive measures.
 </li>
 <li>
 Ensure safe usage of tools, lifting equipment, lockout/tagout devices, and monitoring instruments specific to power plant operations.
 </li>
 <li>
 Enforce PPE compliance (arc-rated clothing, hearing protection, safety belts, gloves, safety shoes, hard hats, fall arrest systems, etc.).
 </li>
 <li>
 Conduct daily HSE inspections at turbine halls, substations, control rooms, and confined spaces to ensure adherence to safety protocols.
 </li>
 <li>
 Promote awareness programs and toolbox talks focusing on turbine-specific hazards such as rotating machinery, noise, vibration, heat stress, and high-voltage exposure.
 </li>
 <li>
 Stop any unsafe work activities, particularly those involving energized systems, turbine maintenance, or high-risk lifting operations.
 </li>
 <li>
 Ensure availability and readiness of emergency response systems (fire protection, spill kits, rescue equipment) across the plant.
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 <ul>
 <li>
 Diploma/Degree in Engineering or Occupational Health &amp; Safety (preferred).
 </li>
 <li>
 NEBOSH IGC&nbsp;
 </li>
 <li>
 Minimum 5&ndash;9 years&rsquo; experience as an HSE professional in electrical power plant/turbine or heavy electrical projects.
 </li>
 <li>
 Strong knowledge of turbine operations, electrical safety (HV/EHV), lockout-tagout (LOTO), confined space entry, and fire safety.
 </li>
 <li>
 Excellent communication and leadership skills to drive a proactive safety culture.
 </li>
 </ul>
 
 Note:Job location - KSA
 
</div>

HSE/Safety Officers/Engineers (Electrical Power Plant & Turbines)

Hilton

<div>
 A Guest Relations Officer engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.
 
 
 
 What will I be doing?
 
 
 
 As a Guest Relations Officer, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
 </li>
 <li>
 Be responsible for special room assignments and suite occupancies
 </li>
 <li>
 Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
 </li>
 <li>
 Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
 </li>
 <li>
 Manage the Guest Relations Desk in the hotel lobby
 </li>
 <li>
 Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
 </li>
 <li>
 Maintain the inventory of Guest amenities
 </li>
 <li>
 Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Guest Relations Officer serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Calm, efficient, and organized with great attention to detail
 </li>
 <li>
 Excellent personal presentation and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of Guest service
 </li>
 <li>
 Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
 </li>
 <li>
 Computer literate and able to navigate through Company systems
 </li>
 <li>
 Professional manner with an emphasis on hospitality and guest service
 </li>
 <li>
 Guest relations experience in the hotel, leisure, and/or entertainment sectors
 </li>
 <li>
 Proven ability to listen and respond to demanding Guest needs
 </li>
 <li>
 Conflict resolution experience
 </li>
 <li>
 Cash handling experience
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Ramses
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Relations Officer

Signify

<div>
 
 About Signify
 
 
 
 Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
 
 
 At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
 
 
 Join us, and together, we&rsquo;ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
 
 
 
 More About The Role
 
 
 
 This is an exciting job opportunity for you to light the way as a
 
 MEA Customs Manager
 
 in
 
 Cairo, Egypt
 
 with Signify.
 
 
 As a key member of the EMEA Trade &amp; Customs department, this role drives Customs and Trade Compliance excellence across the Middle East &amp; Africa to support seamless business execution.
 
 
 
 Monitor MEA Customs Compliance
 
 
 
 <ul>
 <li>
 HS classification: support HS code determination for the region and audit correct use at clearance. Drive process enhancement with all stakeholders.
 </li>
 <li>
 Customs brokerage: manage the customs brokerage regional network with support of logistics teams. Guarantee performance and compliance of brokerage via strong post-entry auditing and business reviews.
 </li>
 <li>
 Audits: be the primary point of contact in case of customs authorities&rsquo; audit across the region.
 </li>
 <li>
 Origin: ensure compliant use of Free Trade Agreement benefits by the MEA entities.
 </li>
 <li>
 Export control: implement in the region the guidelines the Global Export Control &amp; Sanctions Manager
 </li>
 <li>
 Procedures: ensure the documentation of necessary procedures to guarantee the compliance of customs operations. Alignment with key stakeholders on key trade compliance related processes and procedures and continues monitoring business awareness and compliance.
 
 
 </li>
 </ul>
 
 Support MEA organization customs needs
 
 
 
 Provide regional customs legislation mastery to support business and logistics teams:
 
 
 <ul>
 <li>
 Authorization and customs facilitation: ensure manufacturing plants and commercial entities can enjoy the latest facilitations allowed by local regulations.
 </li>
 <li>
 Special flows: support local organizations with their customs-related needs for samples, returns, etc.
 </li>
 <li>
 Flow engineering: participate in flows setup with other stakeholders of the company, advising on customs prerequisites.
 </li>
 <li>
 Direct flows initiative: providing customs knowledge and support where needed.
 
 
 </li>
 </ul>
 
 Duty reliefs
 
 
 
 <ul>
 <li>
 Free Trade Agreements: drive initiative for import duty savings in compliance with regulation. Export: enhance product eligibility to FTA in collaboration with procurement and plant management.
 </li>
 <li>
 Customs regimes: assess any possibility of duty optimization for manufacturing plants and distribution centers by leveraging customs regimes use (bonded warehouse, productive regimes, inward/outward processing).
 
 
 </li>
 </ul>
 
 Reporting &amp; finance needs
 
 
 
 <ul>
 <li>
 Reporting: guarantee the collection of comprehensive duty reporting from brokers, enabling product-based analysis.
 </li>
 <li>
 Finance needs: ensure proper reporting to finance to enable monitoring of duty and brokerage associated costs.
 
 
 </li>
 </ul>
 
 More About You
 
 
 
 While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
 
 
 <ul>
 <li>
 Minimum 7-10 years of experience in a customs department.
 </li>
 <li>
 Advanced data analysis skills to support reporting and duty optimization
 </li>
 <li>
 Communication skills and ability to partner with many departments within the company but also to communicate with customs authorities.
 </li>
 <li>
 English and Arabic are a must.
 
 
 </li>
 </ul>
 
 Everything we&rsquo;ll do for you
 
 
 
 You can grow a lasting career here. We&rsquo;ll encourage you, support you, and challenge you. We&rsquo;ll help you learn and progress in a way that&rsquo;s right for you, with coaching and mentoring along the way. We&rsquo;ll listen to you too, because we see and value every one of our 30,000+ people.
 
 
 We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
 
 
 
 List The Benefits Here
 
 
 
 Come join us, and together we can light the way.
</div>

MEA Customs Manager

<div>
 
 Role Overview
 
 
 
 Seeking a diplomatic Public Affairs Officer to represent executives in high-level government and ministerial settings, manage protocols, and build government relationships.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Represent executives in official government/ministerial meetings.
 </li>
 <li>
 Manage senior calendars, schedules, and diplomatic protocols.
 </li>
 <li>
 Support business development in digital transformation/smart government.
 </li>
 <li>
 Act as the CEO&rsquo;s right hand in official engagements.
 </li>
 <li>
 Build and maintain strong government/stakeholder relations.
 </li>
 <li>
 Handle scheduling, logistics, and follow-ups for interactions.
 </li>
 <li>
 Pursue opportunities with ministries and stakeholders.
 </li>
 <li>
 Remain flexible for ad-hoc representation and frequent travel.
 
 
 
 </li>
 </ul>
 
 Core Skills
 
 
 
 <ul>
 <li>
 Government protocol &amp; correspondence.
 </li>
 <li>
 Calendar management &amp; travel coordination.
 </li>
 <li>
 Public sector BD &amp; relationship building.
 </li>
 <li>
 Meeting representation &amp; minutes/reporting.
 </li>
 <li>
 Follow-up tracking &amp; task execution.
 </li>
 <li>
 High-level discretion &amp; diplomacy.
 </li>
 <li>
 English &amp; Arabic fluency.
 </li>
 <li>
 Poise, presence &amp; assertive communication.
 </li>
 <li>
 Flexibility in schedule &amp; travel.
 
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Location: Al Sheikh Zayed
 </li>
 <li>
 Flexible hours
 </li>
 <li>
 Frequent travel (Cairo &amp; beyond)
 </li>
 <li>
 Mostly field-based
 </li>
 </ul>
</div>

Public Affairs Officer.

EgyBell

<div>
 
 Egybell is hiring an
 
 Administration and Media Officer
 
 for a PR agency located in Down town.
 
 
 
 
 
 
 
 Position Profile
 
 
 
 
 
 
 
 The Admin and Media Officer will be responsible for the day-to-day- agency operations that includes; handling accounts payable, payroll, grant report entry, managing the organization's HR, and helping in creating organizational and program budgets with the supervision of the Managing Director.
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 
 Administration Activities:
 
 
 
 &bull; Core person for managing office operations and standard of performance.
 
 
 &bull; Handle accounting records and manage monthly requirements with external auditing office.
 
 
 &bull; Update and maintain corporate database
 
 
 &bull; Assist MD in daily activities and projects
 
 
 &bull; Deal with third parties that includes; suppliers, production and designer&hellip;etc
 
 
 &bull; Assist other departments in some operational / co-ordination activities as needed.
 
 
 
 
 
 
 Media Activities:
 
 
 
 &bull; Monitor with media team different media outlets (newspapers, on lines and magazines) for coverage of client news and competitor development
 
 
 &bull; Send daily clippings to clients and follow up on press
 
 
 &bull; Manage media monitoring reports/sheets
 
 
 &bull; Update and maintain media sheets and rates (newspapers, magazines, online and TV)
 
 
 &bull; Distribute and monitor press releases to the media
 
 
 &bull; Sending out communication for coverage
 
 
 &bull; Assist in media database for online, printed and magazines
 
 
 &bull; Handle monthly media and project reports
 
 
 &bull; Coordination with PR executives
 
 
 &bull; Prepare monthly project reports
 
 
 
 
 
 
 Web/Social Media:
 
 
 
 &bull; Post content on our corporate website and social media planning
 
 
 &bull; Coordinate with the team on specific tasks within PR assignments
 
 
 &bull; Manage workflow within media operations as needed.
 
 
 
 
 
 
 Qualifications and requirements:
 
 
 
 
 
 <ul>
 <li>
 &bull; Bachelor&rsquo;s Degree in Administration or English
 </li>
 <li>
 4+ years&rsquo; experience in the same position is a
 
 must
 
 .
 </li>
 <li>
 Experience and a strong PR and media background are a
 
 must
 
 </li>
 </ul>
 
 
 Professional work experience is a mus
 
 t.
 
 
 &bull; Fluent in English is a must
 
 
 &bull; Translation E/A when required
 
 
 &bull; Proven communication and media skills
 
 
 &bull; Willing to learn and an effective team player.
 
 
 &bull; Can anticipate problems
 
 
 &bull; Complete challenging projects and capable of meeting deadlines
 
 
 &bull; Strong commitment and dedication to the agency's success as well as personal career
 
 
 &bull; Positive attitude, thorough and solutions-oriented, hard-worker and committed.
 
 
 &bull; Attention to detail and quality
 
 
 &bull; Presentable, active, and willing to learn.
 
 
 &bull; Adobe and Photoshop skills
 
 
 &bull; Develop Microsoft Suite, Internet, and Computer skills.
 
 
 &bull; Solve problems and take the lead in managing the office work
 
 
 &bull; Understanding of media and how to exploit media, regional, TV and radio (plus) Team Participation
 
 
 &bull; Actively participate in agency development processes
 
 
 &bull; Balance workload between office management and media to ensure that all work is accurate and completed within established deadlines
 
 
 &bull; Continually communicate with media and account executives, and third-party suppliers.
 
 
 &bull; Continually add feedback to the performance review of the work process as needed
 
 
 &bull; Talk intelligently about agency at internal and external meetings and industry functions
 
 
 &bull; Attend agency staff meetings and company events
 
 
 
</div>

Administrative Specialist (Media Officer )

Explore 19+ Sanctions officer in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.