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senior account manager

AmTrust Financial

<div>Overview:
<div>
The Senior Account Manager is responsible for leading key client relationships within AmTrust&rsquo;s Specialty Risk division, ensuring programs run smoothly, compliantly, and profitably. This role manages complex warranty, service contract, and insurance programs, such as Event Ticket, Renters and Travel insurance, from onboarding through ongoing servicing. Senior Account Managers partner with internal teams across Legal, Compliance, Reinsurance, Underwriting, Finance, Data, and Claims to deliver accurate, timely, and strategic support.</div><div></div><div><br>
Senior Account Managers are the frontline relationship owners. They must be able to work independently, prioritize competing demands, and drive accountability across cross-functional groups. This position reports directly to the Assistant Vice President of Account Management.</div>
Responsibilities:
<div><b>
Client Ownership &amp; Relationship Management</b></div><ul><li>
Serve as the primary day-to-day contact for assigned clients, managing all aspects of the business relationship.</li><li>
Build and maintain strong, long-term client partnerships that support retention and program growth.</li><li>
Conduct weekly or bi-weekly touchpoints to assess performance, discuss open items, and identify opportunities.</li><li>
Represent AmTrust professionally in all client meetings, conferences, and industry events.</li></ul><div><b>
Program Operations &amp; Execution</b></div><ul><li>
Lead the full implementation and onboarding process for new clients and new programs, including:</li><li><ul><li>
Negotiating legal agreements and coordinating approvals.</li><li>
Managing Terms &amp; Conditions reviews, filings, CLIPs, and licensing requirements with Compliance.</li><li>
Coordinating due diligence reviews.</li><li>
Completing operational and technical setup, including rate cards, data mapping, and IT requirements.</li></ul></li><li>
Own and maintain all documentation and workflow tracking within Salesforce, ensuring data accuracy and process visibility.</li><li>
Drive internal and external teams to meet deliverables, escalate bottlenecks when needed, and ensure launches occur within designated timelines.</li><li>
Manage all ongoing program operations, including product changes, channel expansions, rate adjustments, and reporting needs.</li></ul><div><b>
Performance Management &amp; Analytics</b></div><ul><li>
Monitor client performance trends through reporting, dashboards, and data analysis.</li><li>
Partner with Actuary, Finance, Data, and Underwriting on profitability reviews, pricing updates, and performance insights.</li><li>
Prepare and deliver annual/semi-annual/quarterly experience review presentations.</li><li>
Proactively identify risks or operational issues that may impact performance and work to resolve them.</li></ul><div><b>
Growth &amp; Strategic Development</b></div><ul><li>
Identify and pursue opportunities to grow existing client programs through product enhancements, additional sales channels, or operational improvements.</li><li>
Support achievement of yearly revenue and profitability targets across the portfolio.</li><li>
Collaborate with internal teams on program innovation, contract updates, and new offering development.</li></ul>
Qualifications:
<ul><li>Previous account management, warranty/service contract administration, insurance operations, or related industry experience.</li><li>
Strong understanding of specialty insurance structures and program administration.(FTP, FD, XOL, Reinsurance, Profit Share, etc)</li><li>
Proven ability to independently manage large, complex clients and drive cross-functional collaboration.</li><li>
Excellent organizational skills with the ability to track multiple workstreams simultaneously.</li><li>
Travel is approximately 25%</li></ul><div></div><div><div><i><br>
The expected salary range for this role is $100,000-$132,000/year.</i></div></div><div></div><div><div><i><br>
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.</i></div></div><div></div><div><br>
#LI-MM1</div><div>
#LI-REMOTE</div>
What We Offer:
<div>
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical &amp; Dental Plans, Life Insurance, including eligible spouses &amp; children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.</div><div></div><div><br>
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.</div><div></div><div><br>
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.</div></div>

Senior Account Manager

Zeiss Group

<p><b>About Us:</b></p><p><b>How many companies can say they have been in business for over 177 years?!</b></p><p>Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!</p><p></p><p><b>What's the role? </b></p><p>The Senior Account Manager is a motivated individual with an entrepreneurial spirit, hunter mentality, skilled negotiator and has proven capital equipment sales experience. The Account Manager is responsible for the generation of new business equipment sales and profits (P&L) in a specific territory. They commit to an annual sales budget, develops an annual business plan to achieve territory objectives, and forecasts monthly equipment pipeline. The Account Manager must be a team player, develop excellent clinical and technical knowledge, and demonstrate a high business acumen for the surgical market. Expected to work effectively within their territory to ensure the growth of the entire Zeiss surgical equipment portfolio to optimize customer workflow experience. Must report on their activities weekly and must represent the company in keeping with the highest standards of business ethics and professionalism. Responsible for communicating with management any ideas, market trends or competitive activities.</p><p></p><p>Location: Ideally looking for someone in the Austin or San Antonio, Texas area.</p><p></p><p><b>Sound Interesting? </b></p><p><b>Here's what you'll do: </b></p><p></p><ul><li><p>Maintain currency of, and adhere to applicable GMP and ISO 9001 processes and procedures. Abide by state and federal employment laws.</p></li><li><p>Attain or exceed yearly revenue and profit quotas for region of responsibility while managing a specific expense budget.</p></li><li><p>Make scheduled personalized sales demonstrations to the surgeons, operating room staff, and administration at facilities in region of responsibility.</p></li><li><p>Work effectively in a team environment to ensure lead sharing, account management, and account development.</p></li><li><p>Maintain, analyze and utilize territory records and other information to efficiently organize, plan, execute, and measure results.</p></li><li><p>Educate and follow up with surgeons, operating room staff, and administration on the operation, utilization and application of our products to ensure overall customer satisfaction.</p></li><li><p>Provide timely, accurate, and constructive written and oral communications to management regarding expected sales planned monthly activity. Operates a specific cost center (business) to control sales, expenses, inventory and accounts receivable.</p></li><li><p>Maintain SFDC reports, dashboards and updates relative to opportunities, leads and sales funnel.</p></li><li><p>Develop and implement synergy opportunities among other Zeiss companies, Carl Zeiss Meditec field service and other corporate partners when such programs arise.</p></li><li><p>Develop and implement creative and profitable marketing approaches to the individual demands of the representative's region.</p></li><li><p>All paperwork and other requested information should be furnished in a complete and timely manner.</p></li><li><p>SFDC updates, Concur, Fleet, CurioZ. etc</p></li></ul><p>Note: Essential functions may not be limited to the tasks and responsibilities listed within this section. Ordering of essential functions does not necessarily reflect importance of item.</p><p><br /> </p><p></p><p></p><p><b>Do you qualify? </b></p><ul><li><p>Four-year college degree or equivalent. Five plus (5+) years' sales experience.</p></li><li><p>High level of technical/ clinical product knowledge.</p></li><li><p>Ability to manage multiple tasks.</p></li><li><p>Strong organizational and communication skills.</p></li><li><p>Computer literacy in word processing, spreadsheet and database management.</p></li><li><p>Exceptional negotiating and diplomacy skills.</p></li><li><p>Develop expertise in product application and practice management implications.</p></li><li><p>Safely operate a motor vehicle and maintain a valid motor vehicle license.</p></li></ul><p></p><p><b>We have amazing benefits to support you as an employee at ZEISS!</b></p><ul><li><p>Medical</p></li><li><p>Vision</p></li><li><p>Dental</p></li><li><p>401k Matching</p></li><li><p>Employee Assistance Programs</p></li><li><p>Vacation and sick pay </p></li><li><p>The list goes on! </p></li></ul><p></p><p><b>Why Join ZEISS?</b></p><p>At ZEISS, we are committed to innovation and excellence. By joining our team, you will have the opportunity to influence key public policy decisions and contribute to the strategic direction of a leading global technology company. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth.</p><p></p><p></p><p>Your ZEISS Recruiting Team:</p>Lindsay Walker<p></p><p></p><p> Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). </p>

Intuit

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 As a Merchant Services Strategic Account Manager, you play a vital role in driving growth and protecting revenue for our mid-market customers. Your primary objective is to deeply engage with customers, gaining a thorough understanding of their business needs across all locations. Leveraging your expertise, you'll demonstrate our core capabilities and recommend the right merchant processing solution stack to meet their specific requirements. Collaborating with internal support partners and resources, you'll ensure seamless execution of our solutions, contributing to Intuit's mission of disrupting the small business mid-market segment.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exemplify Intuit's values and foster an inclusive environment conducive to collaboration and innovation.
  </li>
  <li>
   Proactively identify opportunities to drive business improvements for existing customers, providing strategic recommendations aligned with their needs.
  </li>
  <li>
   Articulate Intuit's value propositions within the merchant services domain, showcasing understanding of our strategies and products relative to competitors.
  </li>
  <li>
   Deliver compelling presentations to C-level executives, effectively communicating ROI and value propositions.
  </li>
  <li>
   Grow and manage a robust sales funnel, maintaining a sustainable sales cycle to meet quarterly targets.
  </li>
  <li>
   Collaborate with key stakeholders to influence the buying process and navigate complex selling processes.
  </li>
  <li>
   Serve as a cross-functional facilitator, leveraging resources to support business relationship growth and execution.
  </li>
  <li>
   Utilize all available resources to efficiently close deals and drive scalability.
  </li>
  <li>
   Measure success through key metrics including quota attainment, close rates, pipeline velocity, and retention improvements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 5+ years of quota-carrying software or technology sales and corporate account management experience.
  </li>
  <li>
   Extensive experience in territory management across multiple states and industries, preferably within the merchant services domain.
  </li>
  <li>
   Deep understanding of Account Receivable and Account Payable processes related to money movement.
  </li>
  <li>
   Familiarity with merchant services customers owning multiple locations and annual revenues exceeding $5M.
  </li>
  <li>
   Familiarity with merchant service industry standards as it relates to rates, cost analysis, and risk management.
  </li>
  <li>
   Experience selling merchant services platform solutions with negotiated rates/terms across various industries.
  </li>
  <li>
   Strong business acumen and sales skills, with the ability to innovate and iterate.
  </li>
  <li>
   Prior experience with accounting, ERP, or financial management software sales.
  </li>
  <li>
   Proficiency in managing a large prospect pipeline through Salesforce and supporting multiple partners through the sales process.
  </li>
  <li>
   Familiarity with key sales methodologies such as Challenger, SPIN, Solution, or Sandler.
  </li>
  <li>
   Understanding of the client management lifecycle and ability to collaborate effectively with diverse stakeholders.
  </li>
  <li>
   Bachelor's degree or MBA preferred or equivalent work experience.
   <br/>
   <br/>
  </li>
 </ul>
 Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
</div>


Scorpion

<div><div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<div>Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch.</div></div><h3 class="jobSectionHeader"><b>
About the Role</b></h3>
<p>
As a Legal Senior Account Manager, you will play a critical role in driving strategic execution and mentorship within our client success team. You will serve as a trusted advisor to key clients, overseeing the development and execution of high-impact digital marketing strategies that align with their business goals. Beyond client management, you will mentor and support Account Managers and Marketing Assistants, helping them refine their approach to client relationships, campaign execution, and problem-solving.</p>
<p>
Success in this role requires a deep understanding of Scorpion's products, platforms, and digital marketing strategies across SEO, paid advertising, social media, and more. You will proactively identify growth opportunities, guide clients through complex marketing initiatives, and ensure seamless collaboration across teams to drive measurable success.</p>
<p>
If you're a strategic thinker with a passion for leadership, client success, and digital marketing innovation, we'd love to hear from you!</p>
<h3 class="jobSectionHeader"><b>
What your success will look like</b></h3>
<ul><li>Client Strategy &amp; Partnership
<ul><li>Build strong relationships with clients ensuring their marketing strategy aligns with their business goals.</li>
<li>Serve as the primary point of contact, helping clients navigate digital marketing and maximize their results.</li>
<li>Provide expert recommendations based on data-driven insights to improve SEO, paid media, social media, and content performance.</li>
<li>Lead client meetings, delivering clear and actionable marketing strategies.</li>
</ul></li><li>Marketing Performance &amp; Optimization
<ul><li>Monitor campaign performance and provide strategic insights to optimize client success.</li>
<li>Partner with internal teams to refine marketing strategies and adjust tactics as needed.</li>
<li>Ensure marketing budgets are allocated effectively to maximize return on investment.</li>
</ul></li><li>Training &amp; Thought Leadership
<ul><li>Lead training sessions for internal teams and clients on digital marketing best practices and Scorpion's marketing platform.</li>
<li>Deliver engaging presentations at industry events and client meetings.</li>
<li>Stay ahead of industry trends, bringing new insights and innovations to the team.</li>
</ul></li><li>Collaboration &amp; Growth
<ul><li>Work closely with internal teams, including SEO, paid media, content, and brand strategy, to deliver seamless execution.</li>
<li>Identify opportunities for growth within existing accounts and introduce additional Scorpion solutions.</li>
<li>Contribute to team development by mentoring junior account managers and sharing best practices.</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>Who you are and what you bring</b></h3>
<ul><li>Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field&mdash;or equivalent practical experience.</li>
<li>Experience:
<ul><li>4+ years of professional experience in client-facing account management.</li>
<li>Proven track record of upselling and growing client accounts.</li>
<li>Proven ability to manage client relationships, understand their needs, and deliver results.</li>
<li>Experience working with cross-functional teams to execute client strategies.</li>
</ul></li><li>Skills:
<ul><li>Strong understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising</li>
<li>Exceptional communication and relationship-building skills, with the ability to influence key stakeholders and foster client trust.</li>
<li>Detail-oriented with strong project management skills, ensuring effective budget management and proactive problem-solving.</li>
<li>Ability to prioritize, multitask, and perform well under pressure in a fast-paced environment.</li>
<li>Passion for mentoring and developing team members.</li>
<li>Eagerness to learn new tools, platforms, and industry best practices.</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>Our Scorpion Values</b></h3>
<p><b>
Winning Mindset:</b> When our clients win, we win.<br>
<b>Genuine Care:</b> We only succeed when we are truly invested in our clients and each other.<br>
<b>Unmatched Results:</b> We deliver more than expected&ndash;and then some&ndash;driving the best results and impacting lives.<br>
<b>Constant Improvement:</b> We believe there is always a better way. We learn we ask &quot;What if?&quot; we build and then do it again.<br>
<b>Unbeatable Teamwork:</b> We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.</p>
<h3 class="jobSectionHeader"><b>
Compensation</b></h3>
<p>
We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.</p>
<ul>
<li>The base salary range is $80,000 (entry-level) - $95,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future &amp; continued salary growth.</li>
<li>The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.</li>
</ul><h3 class="jobSectionHeader"><b>Our Interview Process</b></h3>
<p>
We value your time and want to give you the best opportunity to showcase your skills. Here's what to expect:</p>
<ul>
<li><b>Initial Phone Screen: </b>30-minute conversation with a recruiter to learn more about you and share details about the role.</li>
<li><b>First Interview: </b>30-minute Zoom with the hiring manager to dive deeper into your experience and goals.</li>
<li><b>Second Interview: </b>45-minute Zoom with interview panel with key team members.</li>
<li><b>Final Interview: </b>30-minute Zoom with an executive leader for a final conversation.</li>
</ul><div><div><h3 class="jobSectionHeader"><b>Our Benefits</b></h3>
<p>
We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy&mdash;today and tomorrow.</p>
<ul>
<li>100% employer-paid medical, dental, and vision insurance</li>
<li>Flexible paid time off, so you can rest, relax, and recharge away from work</li>
<li>Paid parental leave</li>
<li>Paid cell phone and service</li>
<li>Remote office allowance</li>
<li>Professional development and development courses</li>
<li>Regular manager check-ins to drive performance and career growth through Lattice</li>
</ul></div><div>Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.</div>
<div></div>
<div>Reasonable Accommodations</div>
<div></div>
<div>Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.</div></div></div>

Senior Account Manager, Legal

PARKING MANAGEMENT COMPANY

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. Learn more: ParkingMgt.com
<br><br>
Position Summary
<br>The Senior Guest Service Manager oversees valet operations across multiple locations or high-volume properties, ensuring exceptional service, operational efficiency, and strong team leadership. Manage staff, optimize workflows, maintain client relationships, and ensure compliance with company policies and safety regulations, serving as the main point of contact for property owners, hotel management, and executive leadership to deliver a seamless valet experience.
<br><br>
Primary Objective
<br>To lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance. The Senior Guest Service Manager focuses on staff development, operational excellence, and customer satisfaction, ensuring a safe, professional, and organized valet experience while continuously improving service quality and business growth.
<br><br>
Duties and Responsibilities
<br>Client Relationship Management
<br>Serve as the primary contact for each property, ensuring contractual obligations are met while fostering open communication, addressing concerns, and building trust with stakeholders to strengthen partnerships and identify opportunities for service improvements and business growth.
<br><br>
Daily Operational Oversight
<br>Manage scheduling, staffing, and quality assurance to ensure smooth daily operations at each location. Conduct regular site visits to identify and resolve issues, maintain equipment, improve processes, and uphold consistent customer service standards.
<br><br>
Financial and Administrative Tasks
<br>Monitor site-level revenue, payroll, and expenses to identify trends and irregularities, working with the Regional Director on cost control and accurate record-keeping to keep operations financially on track and within budget.
<br><br>
Team Supervision and Training
<br>Recruit, train, and coach hourly associates, set clear performance expectations, and foster a positive work environment by modeling professionalism and enforcing company policies to support employee satisfaction and excellent customer service.
<br><br>
Communication and Reporting
<br>Provide regular updates to management through reports on progress, challenges, and account needs, while using personal devices as needed to coordinate promptly during emergencies or urgent situations.
<br><br>
Travel and Communication
<br>Due to the geographic scope of the role, travel may be required, focusing on site visits to oversee performance, address challenges, and support new account launches. Ongoing communication is essential, providing consistent updates and performance insights into leadership. In some cases, the Manager may need to use a personal cell phone to manage operational matters effectively.
<br><br>
Supervisory Responsibilities
<br>Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success.
<br><br>
Additional Responsibilities
<br>Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed and occasional travel may be required.
<br><br>
Knowledge, Skills, and Abilities
<br>Competency/Qualifications
<br>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
<br><br>
Education/Experience
<br>A high school diploma or GED is required, with at least five years of supervisory experience in parking, hospitality, or a similar customer service field. Additional training or certifications in leadership or business management is beneficial.
<br><br>
Certificates and Licenses
<br>A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.
<br><br>
Hospitality, Customer Service, and Communication
<br>Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.
<br><br>
Advanced Client Management Skills
<br>Build strong relationships by understanding client needs, resolving issues promptly, and anticipating requirements. Coordinate across locations and adjust strategies to ensure client satisfaction and support long-term partnerships.
<br><br>
Strong Analytical and Problem-Solving Abilities
<br>Analyze revenue and payroll, identify discrepancies, resolve operational inefficiencies, and develop solutions to improve performance and accuracy.
<br><br>
Effective Training and Leadership Skills
<br>Provide hands-on coaching, build strong teams, and ensure consistent operations through knowledge of training methods, operational software, and leadership principles, fostering accountability, clear communication, and employee engagement across multiple sites.
<br><br>
Payroll Management
<br>Manage payroll with a focus on scheduling and overtime control, guiding managers to create efficient schedules that optimize labor costs and improve operational efficiency.
<br><br>
Work Environment
<br>The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around parking facilities. Regular exposure to outdoor weather conditions—including extreme heat, cold, humidity, and wet environments—is expected. The location can be noisy, with moving vehicles operated by the public.
<br><br>
Physical Demands
<br>Requirements may include extended periods of standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities—close, distance, peripheral, depth perception, and focus adjustments—may be required to ensure on-site awareness and safety.
<br><br>
Cell Phone Use
<br>Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.
<br><br>
Pay Transparency
<br>PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.
<br><br>
Additional Compensation and Benefits
<br><ul>
<li>Health Benefits – Medical, vision and dental insurance – Upon eligibility</li>
<li>401K – Upon eligibility</li>
<li>Supplemental Insurance – Life insurance and critical illness</li>
<li>Bonus opportunities</li>
<li>Internal leadership development program</li>
<li>Paid time off</li>
<li>Paid training</li>
<li>Tuition assistance through Bellevue University – Up to $5,250 per year</li>
<li>Nationwide discounts through Perks at Work</li>
<li>Military friendly employer</li>
</ul>
Employee at Will
<br>Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.
<br><br>
Fair Labor Standards Act (FLSA)
<br>This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.
<br>PMC is compliant with all state workman’s compensation laws.
<br><br>
Employee Leave
<br>PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.
<br><br>
Equal Employment Opportunity (EEO) Statement
<br>Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
<br><br>
ADA and Equal Employment Opportunity (EEO) Compliance
<br>Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
<br><br>
<b>Job Title:</b> Senior Guest Service Manager
<br><b>Department:</b> Valet Parking Division
<br><b>Reports directly to:</b> City Manager or Area Manager
<br><b>Schedule:</b> Full Time
<br><b>Status:</b> Exempt
<br><b>Compensation:</b> Salary plus potential bonus opportunities
<br>(Rates can vary by market and experience)

Senior Valet Account Manager - Austin, TX

C2 Strategic Communications

<p></p><div><b>JOB DESCRIPTION: Senior Account Manager (Senior Strategist)</b><p></p><p><b><br>
Lead Strategies That Shape Communities: Join C2 Strategic as Senior Strategist</b></p><p>
Are you ready to guide bold ideas into campaigns that make a real difference in our communities? At C2 Strategic Communications, the region&rsquo;s largest PR firm, we&rsquo;re looking for a Senior Strategist to lead high-impact projects and become the trusted advisor for our most influential clients. If you currently serve in an Account Manager or Account Director role, you&rsquo;re on the right track.</p><p><b>
Why This Role Matters:</b></p><p>
You&rsquo;ll be the key liaison between our top clients and our strategic and creative team, driving strategies that influence economic development, education, nonprofits and innovation across Kentucky and Indiana. Your work will not just tell stories; it will move communities forward.</p><p></p><p><b><br>
What You&rsquo;ll Do:</b></p><div><ul><li>
Own client relationships and lead multiple large-scale communications projects.</li><li>
Develop and implement strategies that deliver measurable results.</li><li>
Guide and mentor staff, ensuring quality and collaboration.</li><li>
Oversee deliverables&mdash;from media campaigns to digital content and events.</li><li>
Support business growth through pitches, proposals and strategic planning.</li></ul></div><p></p><p><b><br>
What Success Looks Like:</b></p><div><ul><li>
Within 90 days: You&rsquo;ve earned trusted advisor status with key clients.</li><li>
6 months: You have launched campaigns that earn headlines and engagement.</li><li>
12 months: You&rsquo;re recognized as a thought leader shaping statewide conversations.</li></ul></div><p></p><p><b><br>
What You Bring:</b></p><div><ul><li><b>
Proven expertise: </b>10+ years leading PR and communications strategies (agency experience preferred). Exceptional writing, relationship-building and project management skills.</li><li><b>
Strategic mindset: </b>Ability to simplify complex issues and craft compelling narratives.</li><li><b>
Leadership skills</b>: Strong communicator, collaborator and mentor.</li><li><b>
Technical fluency</b>: Microsoft 365 and social media platforms; bonus for Salesforce, Meltwater, AI platforms and Adobe Creative Suite.</li><li><b>
Education</b>: Bachelor&rsquo;s in communications, journalism, marketing or related field.</li></ul></div><p></p><p><b><br>
Ideal Candidate Attributes:</b></p><p>
You&rsquo;re not just a communicator&mdash;you&rsquo;re a strategist who thrives at the intersection of big ideas and real-world impact. The right candidate for this role is:</p><p></p><div><ul><li><b><br>
Strategic and Visionary</b> &ndash; You see patterns others miss and craft innovative solutions that move communities forward.</li><li><b>
Relationship-Driven</b> &ndash; You build trust quickly and influence decision-makers with confidence and empathy.</li><li><b>
Results-Oriented</b> &ndash; You measure success by outcomes, not activity; you thrive in fast-paced environments.</li><li><b>
Collaborative Leader</b> &ndash; You inspire teams, mentor rising talent and foster a culture of excellence.</li><li><b>
Adaptable and Resilient</b> &ndash; You pivot with ease, solve problems proactively and stay calm under pressure.</li></ul></div><p></p><p><b><br>
Share Your Profiles:</b></p><p>
Professional assessments are a shorthand for how you operate in the workplace. If you&rsquo;ve taken one or more of these assessments, add them to your application. These profiles fit well in our organization:</p><p></p><div><ul><li><b><br>
Predictive Index</b>: Strategist, Captain or Persuader profiles with high autonomy, influence and drive.</li><li><b>
Myers-Briggs</b>: ENTJ (Commander), ENFJ (Protagonist) or ESTJ (Executive) profiles are decisive, organized and inspiring.</li><li><b>
CliftonStrengths</b>: Strategic, Activator, Communication, Relator, Achiever.</li><li><b>
DISC</b>: High D/I profiles are assertive, persuasive and people-focused.</li><li><b>
Emotional Intelligence</b>: Strong self-awareness and social awareness.</li></ul></div><p></p><p><b><br>
Why C2 Strategic?</b></p><div><ul><li>
Work with visionary leaders and clients shaping Kentucky&rsquo;s future.</li><li>
Collaborative, high-energy team culture.</li><li>
Competitive benefits and growth opportunities.</li></ul></div><p></p><p><b><br>
Apply with:</b><b> Cover letter, resume, two writing samples and a client case study (if available).</b></p><p></p><p><b><br>
About C2 Strategic</b></p><p>
C2 Strategic Communications, the region&rsquo;s largest public relations firm, seeks a Senior Strategist to join our growing firm. Based in Louisville with offices in Lexington, KY and Indianapolis, IN., our firm serves clients and projects throughout Kentucky and Indiana.</p><ul><li>
A typical work week is 8:30 a.m. to 5:30 p.m. Monday through Friday with a one-hour lunch.</li><li>
Reliable transportation is required.</li><li>
Night and weekend hours, and the occasional travel, may be required but are minimal.</li><li>
This position is full-time, exempt and reports to the Senior Director.</li><li>
Benefits include medical, dental and vision insurance, retirement savings plan, life insurance and PTO.</li></ul><p><i>
C2 Strategic Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</i></p></div><p></p>

Senior Strategist

Univest Financial Corporation

<div>Overview:<div></div><div><b><br>
Join Univest Insurance as a
</b></div><div><b>Commercial Lines Senior Account Manager!</b></div><div></div><div><br>
Are you ready to take your insurance career to the next level? At Univest Insurance, we&rsquo;re looking for a passionate and experienced professional to join our team in Coopersburg. If you thrive in a collaborative environment, enjoy building strong client relationships, and have a knack for navigating complex insurance solutions, this is your opportunity to make a real impact. Bring your expertise, positive attitude, and commitment to excellence and help us deliver outstanding service to our valued clients!</div><div></div><div><br>
Please note that this position will become hybrid after the initial training period of up to 6 months.
</div>Responsibilities:
<div>
Utilize agency management system and carrier websites to process new business, renewals, endorsements, and cancellations.</div><div></div><div><br>
Working knowledge of Word and Excel.</div><div></div><div><br>
Provide front line service for book of business assigned to you by anticipating and addressing to customer needs in a
</div><div>timely and professional manner.</div><div></div><div><br>
Follow established agency policies and standard operating procedures.</div><div></div><div><br>
Interpret policy coverage, rates as required, and make changes as appropriate.</div><div></div><div><br>
Coordinate the marketing and placing of coverage with direction from Account Executive.</div><div></div><div><br>
Communicate, meet, and interact with company personnel as appropriate.</div><div></div><div><br>
Accountable for maintaining company underwriting, rating, marketing, bulletins, forms, and correspondence for company(ies) assigned and distributing information within the agency as necessary.</div><div></div><div><br>
Maintain and sustain good customer and company relations.</div><div></div><div><br>
Communicate and interact with client by phone, in person, or in writing.</div><div></div><div><br>
Prepare proposals, finance terms as required.</div><div></div><div><br>
Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct.</div><div></div><div><br>
Perform other duties as assigned.</div>
Qualifications:
<div>
Current PA State Property and Casualty insurance producer license and minimum of 5 years previous agency or company experience.</div><div></div><div><br>
Thorough knowledge of basic lines of insurance coverage and products.</div><div></div><div><br>
Familiarity with the Commercial Lines Manual and specific coverage forms.</div><div></div><div><br>
Interpret rate making and proven ability to operate company specific rating software.</div><div></div><div><br>
Professional appearance, strong mutual and communication skills, positive and professional attitude.</div><div></div><p><b><br>
Wage Range:
</b></p><p>The salary for this position ranges from $60,000 to $70,000
</p><p><b>Benefits Overview:</b></p><p>
Univest offers a comprehensive benefits package that includes:</p><ul><li><b>
Health Insurance: </b>Medical, dental and vision coverage (single or family; begins the first of the month following start date)</li><li><b>
Retirement Plan:</b> Participation in 401(k) plan with up to a 3% employer match after 6 months of employment</li><li><b>
Paid Time Off (PTO):</b> 15 days annually (prorated your first year)</li><li><b>
Short Term Disability:</b> 10 days annually of sick time with a doctors note (prorated your first year)</li><li><b>
Holiday Time Off:</b> 11 paid holidays</li><li><b>
We offer company paid life insurance: </b>as well as other supplemental insurances</li><li><b>
Tuition reimbursement
</b></li><li><b>Employee Wellness programs: </b>including fitness club discounts and fitness tracker discounts/ annual reimbursement</li><li><b>
Discounts:</b> on loan products</li><li><b>
Professional development trainings</b></li></ul><div>
Click here for Benefit Information</div><div></div><div><br>
#Univest</div><div>
#LI-Hybrid</div><div></div><div><i><br>
An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.</i></div></div>

Senior Commercial Lines Account Manager

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