senior analyst, sales operations/support Jobs in Islamabad Pakistan

senior analyst, sales operations/support

senior business analyst - crm Jobs in Islamabad Pakistan

senior business analyst - crm

crm operations manager (entry-level/associate) Jobs in Islamabad Pakistan

crm operations manager (entry-level/associate)

oracle fusion cloud business analyst Jobs in Islamabad Pakistan

oracle fusion cloud business analyst

salesforce business analyst Jobs in Islamabad Pakistan

salesforce business analyst

senior business analyst crm

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Location: Pakistan (Remote) 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
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Senior Business Analyst - CRM

Datamatics Technologies

<div>
 
 
 Job Description &ndash; CRM Business Analyst
 
 
 
 
 
 
 Location:
 
 &nbsp;Pakistan (Remote)
 
 
 
 
 Job Type:
 
 Full-Time&nbsp;
 
 
 Experience:
 
 6+ Years of Experience.
 
 
 
 
 
 Role Title:
 
 CRM Business Analyst
 
 Role Purpose:
 
 
 The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
 
 
 The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.
 
 
 
 Key Responsibilities:
 
 
 Core Responsibilities:
 
 <ol>
 <li>
 
 Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.
 
 </li>
 <li>
 
 Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.
 
 </li>
 <li>
 
 Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.
 
 </li>
 <li>
 
 Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.
 
 </li>
 <li>
 
 Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.
 
 </li>
 <li>
 
 Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.
 
 </li>
 <li>
 
 Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.
 
 </li>
 <li>
 
 Perform impact assessments for proposed changes and prepare assessment reports when required.
 
 </li>
 <li>
 
 Assist team members on cross-functional projects as directed by the Line Manager.
 
 </li>
 <li>
 
 Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.
 
 
 </li>
 </ol>
 
 Qualifications &amp; Experience:
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 
 
 Experience:
 
 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.
 
 </li>
 <li>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 
 IIBA-CCBA
 
 </li>
 <li>
 
 IIBA-CBAP
 
 </li>
 <li>
 
 PMI-PBA
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Skills:
 
 
 <ul>
 <li>
 
 Strong analytical and problem-solving skills
 
 </li>
 <li>
 
 Excellent documentation and requirement-gathering skills
 
 </li>
 <li>
 
 Ability to communicate effectively in English (written &amp; spoken)
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 Preferred Background:
 
 <ul>
 <li>
 
 Prior experience working in IT or CRM-driven environments
 
 </li>
 <li>
 
 Strong understanding of CRM systems, business workflows, and process re-engineering
 
 </li>
 <li>
 
 Ability to work collaboratively across technical and business teams
 
 </li>
 </ul>
</div>

convo

<div>Job Title: Sr. Business Analyst 
Location: Islamabad 
Work Model: Hybrid
Job Summary: As a Sr. Business Analyst at CONVO, you will be a key player in orchestrating the design and implementation and ongoing value realization of business solutions that align with both client expectations and company standards. Your role involves leading functional activities, managing business stakeholder interactions, and ensuring high-quality deliverables throughout various project phases. As a senior member of the team, you will guide and mentor other analysts while driving continuous improvement in our processes and solutions.
As a Business Analyst you will be involved in international Digital Transformation projects to implement sales automation software solutions for top FMCG companies. You will communicate with a wide variety of people to accurately interpret the client&rsquo;s needs, lead the definition of the solution blueprint, support the implementation phase and the solution deployment.
Key Responsibilities:<ul><li>
Champion and promote an innovative and agile model to ensure state of the art technology for Sales Transformation and analytics projects</li><li>
Understand, map and meet client requirements and lead analysis through workshops. Guide the client towards the desired outcome</li><li>
Define functional specifications, acceptance criteria and estimates for specific developments, while following rigorously risk assessment practice</li><li>
Collaborate closely with a technical team in order to translate business requirements into technical tasks</li><li>
Understand the modules to be implemented and the setup and configuration options available.</li><li>
Engage the customer on user acceptance strategy, planning and execution phase.</li><li>
Demonstrate autonomous analytical mindset and problem-solving skills</li><li>
Understand the business of our client (CPG) and be able to communicate clearly how data issues might impact decision making. Cooperate with internal and external teams to reach the desired outcome</li><li>
Think and deliver with customer experience in mind</li></ul>
Requirements:<ul><li>
Bachelor&rsquo;s or Master's degree in Computer Science, Engineering, Mathematics or an Analytical subject.</li><li>
5+ years of relevant experience</li><li>
Previous career has demonstrated a strong theme of analytical work and working as a Business Analyst</li><li>
Comfortable with data and manipulating it to derive information and meaning, which they can communicate to a non-technical audience</li><li>
Experience in managing functional workshops, and in User Acceptance Testing (UAT).</li><li>
Ability to handle the end-to-end project delivery lifecycle including project mobilization, process design, system configuration &amp; customization, testing, integration, data migration, deployment, and business adoption activities.</li><li>
Comfortable working with both waterfall and agile methodologies.</li><li>
Background in FMCG commercial processes such as Trade Promotion Management/Retail Execution/Sales Force Automation /Revenue Growth Management is advantageous</li><li>
Knowledge of Excel, Power BI and SQL &ndash; python is a plus</li><li>
Client-centric approach and attitude.</li><li>
Experience translating business requirements into technical workstreams</li><li>
Creative thinking and presentation skills.</li><li>
Excellent listening and communication skills.</li><li>
Proficient written and spoken English.</li></ul>
What We Have for You
Great compensation package, Medical benefit for you and your family, Free lunch, Annual performance-tied increments &amp; performance recognition awards, Leave Encashment, Referral Bonuses and a great lean and agile work culture!
Convo endorses a culture of diversity in all aspects and aims to build a diverse team of amazing individuals!</div>

Sr. Business Analyst

Applivity Private limited

Job Title: Senior Sales Development Representative Location: Islamabad (On-site) Company: Applivity Pvt. Limited Job Type: Full-time Experience Required: 2&ndash;3 Years of Proven International Sales Experience (US Market Focus &ndash; B2B &amp; B2C)About ApplivityApplivity Pvt. Limited is a rapidly growing global IT services and staff augmentation company providing software development, technology solutions, and outsourcing services.We are expanding our international presence and are hiring a Senior Sales Development Representative (SDR) to drive new business in both B2B and B2C segments, with a primary focus on the US market. This is a quota-carrying senior sales role with strong performance-based incentives and commissions.Role OverviewThe Senior SDR will be responsible for end-to-end sales activities, including hunting, pitching, negotiating, and closing deals with US and international clients across B2B and B2C segments.You will be expected to bring in new clients, build long-term relationships, and generate consistent revenue while representing Applivity&rsquo;s services to enterprise companies, startups, and direct consumers.Key ResponsibilitiesSales &amp; Revenue Generation<ul><li>Own and manage the complete sales cycle (prospecting &rarr; closing deals) across B2B and B2C clients in US &amp; international markets.</li><li>Meet and exceed monthly/quarterly sales targets.</li><li>Develop and execute strategic sales campaigns to win new clients.</li><li>Pitch and sell Applivity&rsquo;s services and solutions to enterprises, SMBs, and individual clients.</li></ul>Client Acquisition &amp; Relationship Building<ul><li>Reach out to and engage decision-makers, executives, and direct clients in the US and global markets.</li><li>Build and maintain long-term client relationships to drive recurring business.</li><li>Represent Applivity in client calls, demos, negotiations, and contract closures.</li></ul>Market Expansion &amp; Strategy<ul><li>Research and identify new opportunities across B2B &amp; B2C in the US and other international markets.</li><li>Understand and adapt to US buying behavior, cultural nuances, and sales processes.</li><li>Contribute to market-entry strategies for expanding Applivity&rsquo;s global footprint.</li></ul>Collaboration &amp; Reporting<ul><li>Work with internal teams to align client requirements with service delivery.</li><li>Maintain all activities, opportunities, and forecasts in the CRM system.</li><li>Report directly to senior management on pipeline status, revenue forecasts, and results.</li></ul>Key Requirements<ul><li>2&ndash;3 years of proven international sales experience (US market is a must) in both B2B &amp; B2C segments.</li><li>Strong portfolio of closed deals and documented revenue generation (mandatory).</li><li>Demonstrated ability to consistently achieve and exceed sales quotas.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (MBA preferred).</li><li>Exceptional English communication, persuasion, and negotiation skills.</li><li>Proven ability to close deals with US and global clients.</li><li>Strong knowledge of B2B enterprise sales cycles as well as B2C direct sales approaches.</li><li>Experience in cold outreach, networking, and account management.</li><li>Familiarity with CRM tools, sales automation platforms, and international prospecting tools.</li><li>Ability to thrive in a fast-paced, target-driven environment.</li></ul>What We Offer<ul><li>Competitive base salary + high-performance incentives/commissions.</li><li>Senior-level exposure to international B2B and B2C sales in US and global markets.</li><li>Clear career progression towards Sales Manager / Head of Business Development.</li><li>Health insurance, annual leaves, and other benefits.</li><li>A performance-driven culture with strong earning potential.</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li></ul>Work Location: In person

Sales Development Representative

OLX Pakistan

<div>
 
 The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Meet and exceed sales targets
 </li>
 <li>
 Successfully create business from new and existing customer accounts
 </li>
 <li>
 Manage complex negotiations with senior-level executives
 </li>
 <li>
 Build rapport and establish long term relationships with customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 2-5 years' quota carrying sales experience
 </li>
 <li>
 Experience and working knowledge of CRM systems
 </li>
 <li>
 Demonstrable track record of over-achieving quota
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 </ul>
 
 
</div>

Field Sales Executive

SKY MARKETING

Job Title: Senior Sales Executive (Female Only) Department: Sales &amp; Business Development Location: BLUE AREA, Islamabad (Near Red Metro Line) Employment Type: Full-TimeJob SummaryWe are seeking a highly motivated and experienced Senior Sales Executive (Female) to lead sales initiatives, build strong client relationships, and drive revenue growth. The ideal candidate should possess excellent communication skills, a results-driven mindset, and the ability to manage and expand our customer base effectively.Key Responsibilities<ul><li>Identify, develop, and close new business opportunities to achieve sales targets.</li><li>Build and maintain strong, long-term relationships with clients.</li><li>Conduct product presentations, negotiations, and follow-ups with potential customers.</li><li>Analyze market trends, competitor activities, and customer feedback to enhance sales strategies.</li><li>Collaborate with internal teams to ensure seamless execution of sales activities.</li><li>Prepare and present weekly/monthly sales reports to management.</li><li>Participate in promotional events, networking meetings, and industry conferences as required.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (preferred).</li><li>Minimum of 3&ndash;5 years of proven experience in sales or business development.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and meet deadlines under pressure.</li><li>Proficiency in CRM software and MS Office applications.</li><li>Professional appearance and confident presentation skills.</li><li>Must be female, as this position requires handling female-specific client segments and working within designated female customer environments.*</li></ul>Key Skills<ul><li>Relationship management</li><li>Strategic selling</li><li>Market research</li><li>Lead generation</li><li>Presentation &amp; negotiation</li><li>Problem-solving</li><li>Time management</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives</li><li>Professional development and career growth opportunities</li><li>Supportive and collaborative work environment</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs120,000.00 per monthWork Location: In personExpected Start Date: 15/12/2025

Senior Sales Executive (Female only)

Dakia

Company DescriptionDakia.ai is an AI-driven platform designed to streamline communication for small and medium-sized businesses (SMBs) by consolidating multiple communication channels into a single dashboard. Enhanced by a powerful AI engine, the platform engages with customers, delivers data analytics, and provides actionable insights to help SMBs make data-informed decisions for growth. With capabilities akin to having a top-tier sales development representative and a senior-level market analyst, Dakia.ai empowers SMB owners to operate more efficiently and gain a competitive edge in their respective markets.Role DescriptionThis is a full-time on-site role for a Business Development Intern based in Islamabad. The intern will be responsible for assisting in market research, lead generation, and customer outreach efforts. Day-to-day tasks include identifying potential clients, analyzing market trends, initiating contact with prospects, and supporting customer service activities. The candidate will work closely with the business development and marketing teams to contribute to strategic growth initiatives.Qualifications<ul><li>Strong analytical skills to interpret market trends and analyze customer data for actionable insights.</li><li>Excellent communication skills, both written and verbal, for client interactions and cross-team collaboration.</li><li>Proficiency in lead generation and market research to identify and engage with potential clients effectively.</li><li>Customer service orientation with the ability to build and maintain strong client relationships.</li><li>Proactive learning attitude, ability to adapt in a fast-paced environment, and strong organizational skills.</li><li>Preferably pursuing or holding a degree in Business, Marketing, or a related field.</li></ul>Job Type: Internship Contract length: 3 monthsPay: Rs25,000.00 - Rs50,000.00 per monthWork Location: In person

Business Development Intern

Explore 736+ Senior business analyst crm in Islamabad Pakistan this December. Find roles across top companies and apply now to boost your career.

736 senior business analyst crm jobs IN Islamabad Pakistan

Senior Business Analyst - CRM

Senior Business Analyst - CRM

Sr. Business Analyst

Sales Development Representative

Field Sales Executive

Senior Sales Executive (Female only)

Business Development Intern