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human resources business partner (mid-level or senior) Jobs in Seattle

human resources business partner (mid-level or senior)

senior business analyst, business applications Jobs in Seattle

senior business analyst, business applications

senior human resource business partner comp benefits

Truveta

<div>Senior Human Resource Business Partner- Comp &amp; Benefits

Truveta is the world's first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta' s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

This position is based out of our headquarters in the Greater Seattle area. #LI-hybrid

Who We Need

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.

This Opportunity

We are seeking an experienced and strategic Senior Human Resources Business Partner to lead Truveta's compensation and benefits programs. In this role, you will serve as a trusted advisor to leaders and employees, helping to design and scale programs that attract, reward, and retain top talent.

You will partner closely with our Chief People Officer and leadership team to ensure Truveta's total rewards programs reflect our values, support equitable growth, and remain competitive in a fast-evolving market. The ideal candidate combines a deep understanding of compensation and benefits with the agility and curiosity needed to thrive in a startup environment.

In this role, you will:
<ul>
<li>Lead the execution and continuous improvement of Truveta's compensation philosophy, ensuring our pay practices are fair, transparent, and market-competitive.</li>
<li>Design, manage, and communicate the Growth &amp; Impact performance process, aligning performance management, rewards, and career development.</li>
<li>Partner with Finance and People leaders to manage compensation benchmarking, modeling, and equity programs.</li>
<li>Oversee benefit program design, vendor relationships, compliance, and employee education to ensure a best-in-class employee experience.</li>
<li>Maintain and evolve Truveta's job level framework, career ladders, and progression tools, ensuring consistency and equity across functions.</li>
<li>Manage leave programs, including FMLA, ADA, and medical leave requests, ensuring compliance and compassionate employee support.</li>
</ul>
Key Qualifications
<ul>
<li>Bachelor's degree in human resources, Business Administration, Organizational Development, or a related field (or equivalent experience).</li>
<li>7+ years of progressive HR experience, including at least 3 years specializing in compensation, benefits, or total rewards.</li>
<li>Demonstrated ability to design and implement compensation strategies, job frameworks, and career development programs.</li>
<li>Strong understanding of employment laws, compliance requirements, and best practices for benefits administration and leave management.</li>
<li>Excellent analytical and communication skills &mdash; able to translate data into insights and influence decisions across the organization.</li>
<li>Proven success building trust and credibility with leaders while maintaining confidentiality and sound judgment.</li>
<li>Hands-on experience with HRIS and compensation tools (e.g., BambooHR, Carta, or similar platforms).</li>
<li>A proactive, flexible, and collaborative approach with a passion for building equitable, scalable people programs.</li>
</ul>
Why Truveta?

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together.

We Offer:
<ul>
<li>Interesting and meaningful work for every career stage</li>
<li>Great benefits package</li>
<li>Comprehensive benefits with strong medical, dental and vision insurance plans</li>
<li>401K plan</li>
<li>Professional development &amp; training opportunities for continuous learning</li>
<li>Work/life autonomy via flexible work hours and flexible paid time off</li>
<li>Generous parental leave</li>
<li>Regular team activities (virtual and in-person as soon as we are able)</li>
<li>The base pay for this position is $164,000 to $185,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options.</li>
</ul>
If you are based in California, we encourage you to read this important information for California residents linked here.

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don't meet all of the requirements.

Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.</div>

Senior Human Resource Business Partner- Comp & Benefits

SSA Marine

<div>The Senior HR Business Partner &ndash; Global Container role involves strategic HR leadership, and oversight for their division on HR practices and processes. This role will support business needs and ensure the proper implementation of company strategy and objectives. This position works at all levels of the HR &ldquo;stack&rdquo; &mdash; strategic, operational, and tactical - and influences effectively across the company. This role requires direct interaction with regional management and executive levels to provide end-to-end HR support.
<ul>
<li>Oversee change management within the HRIS system for managers, to include pay changes, transfers, retirement, termination, etc. Ensure all guidelines are followed on these actions.</li>
<li>Partner with leaders to develop and implement recruiting strategies. This may include the administrative management of recruiting processes to attract high-quality candidates to include creating job descriptions, assisting managers with posting jobs, creating offer letters, communication, and partnering with compensation team to price the role.
</li><li>Partner with HR Management to improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees.</li>
<li>Act as a point of escalation for the HR Generalist for employee relation and leave of absence questions. Partnering to assist in reviewing, processing, and management of leaves of absence, which will include FMLA, State Leave, WC, and other applicable leaves of absence.
</li><li>Take an active role with senior leaders, regional managers, and HR management in the continual development of people/talent programs, such as recruiting, retention, compensation, benefits, performance management, succession, goal setting, and training &ndash; both for the division and at a company-wide level when required.</li>
<li>Develop and implement HR strategies and initiatives aligned with the overall business strategy.</li>
<li>Oversee and manage a performance system that drives high performance for their division.</li>
<li>Assess training needs to apply and monitor training programs.</li>
<li>Ensure legal compliance throughout human resource management.</li>
<li>Will assist HR Management in implementing HR processes, policies, change management, recruiting, employee relations, training, and compliance.
</li><li>Oversee and approve change management within the HRIS system, to include pay changes, transfers, retirement, termination, etc. Ensure all guidelines are followed on these actions.</li>
<li>Collaborate with the leadership team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results.</li>
<li>Partner with leaders to develop and implement recruiting strategies. This will include the administrative management of recruiting processes to attract high-quality candidates to include
</li><li>Collaborate with international HR partners to align and develop a global understanding.</li>
<li>Act as a liaison working between the domestic and international container divisions to streamline processes, implement strategies, and further align the company.</li>
<li>Take part in creating and updating HR related forms, policies, and processes to ensure the best practices, as well as compliance, are being met.</li>
<li>Take an active role in the implementation of new and existing platforms of the HRIS system. This will involve reviewing the best practices, system administration and ongoing continued maintenance.</li>
</ul>Requirements:
<ul><li>Minimum of 8 years of Human Resources experience</li>
<li>Minimum of 5 years of Human Resources strategic leadership with Labor relations and experience working with both Union and Non-Union environment</li>
<li>Industry experience in shipping/logistics/transportation/maritime industry preferred but not critical</li>
<li>Demonstrated knowledge of applicable laws as it applies to ADA, ADEA, EEO and Affirmative Action, FMLA, FLSA, OSHA, etc.</li>
<li>Demonstrated knowledge of strategic workforce planning</li>
<li>Superior analytical skills. Experience using and presenting data to make decisions</li>
<li>Strong ability to attract and retain talent and work with a motivated high-performance teams</li>
<li>Ability to bring immediate credibility to the human resources function through professional qualifications and leadership skills</li>
<li>Project the highest levels of integrity while winning through a consultative and embracing personality</li>
<li>Superior interpersonal communication and presentation skills, as well as proved organizational skills</li>
<li>Attention to detail and accuracy is a must</li>
<li>Proficient in written and spoken Spanish.</li>
<li>Ability to work and establish trust with all levels of personnel</li>
<li>Listen and ask questions first; take thoughtful action only after the situation and challenges are fully assessed and use data to drive the appropriate solution</li>
<li>Collaborative and inclusive when it comes to key decisions</li>
<li>Analytical and Detail Oriented</li>
</ul>
Work environment:
<ul>
<li>Required job duties are normally performed in a climate-controlled office environment.</li>
<li>Exposure to computer screens.</li>
<li>The noise level in the work environment is usually moderate</li>
<li>Will be required to travel domestically or international up to 15% and work as need after core business hours.</li>
</ul>
We are Equal Opportunity Employer 
 
Req Benefits: Eligible employees (and their families) may qualify for medical, dental, and vision insurance, as well as having basic life and accidental death insurance, paid disability insurance, including paid parental leave if eligible, and an Employee Assistance Program. Employees will receive paid sick and vacation time, and company holidays if eligible. The company also offers paid bereavement leave, and paid jury duty. Eligible employees can enroll in our company's 401k plan, as well as a retirement plan. Employees will be eligible for discretionary and/or metric-based bonuses dependent on their position.
 
Compensation: $120,000 - 130,000 per year
 
Additional Details :
 
 
This is a Hybrid role and consists of a combination of WFH In Person work</div>

Senior HR Business Partner

Boeing

<div>At Boeing, we innovate and collaborate to make the world a better place. We&rsquo;re committed to fostering an environment for every teammate that&rsquo;s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Global Services (BGS), Cabin, Modifications and Maintenance (CMM) team is looking for a forward thinking, people centric Human Resources Business Partner (Mid-Level or Senior) to join our vibrant team!
At Boeing, we believe that great HR is all about being connected to the business, building credibility with stakeholders, exercising good judgment, and having the courage to innovate and evolve. If you embody these foundational behaviors, we want to hear from you! This is a full-time, on-site opportunity where you&rsquo;ll have the chance to make a real impact &ndash; with flexibility when life demands it. This position will be located in Seattle, WA.
Position Responsibilities:<ul><li>
Serve as a trusted Human Resources Business Partner (HRBP) to senior leaders in Cabin, Modifications and Maintenance,</li><li>
Provide real-time HR solutions that align with business goals</li><li>
Drive culture, engagement, and employee experience strategies</li><li>
Bring good judgement and courage to make decisions- helping leaders to navigate complexity with clarity</li><li>
Collaborate with the broader HR team and function across Boeing Global Services to leverage perspectives and drive results</li><li>
Contribute to talent planning initiatives, workforce planning and leadership development</li><li>
Partner with HRBP teammates to ensure seamless support across the organization</li><li>
Embrace an &ldquo;always learning&rdquo; mindset to evolve as the business evolves</li><li>
Utilize HR metrics to identify trends and drive informed decision making</li><li>
Foster a culture where employee experience is at the heart of HR service delivery</li><li>
Support the execution of key HR processes, including performance support, employee movement, and leadership coaching</li><li>
Collaborate with HR Centers Of Excellence to provide insights into designing impactful HR programs in areas like labor relations, talent management, and compensation</li></ul>
This role could be a fit if you:<ul><li>
Bring a proactive, entrepreneurial spirit to your HR practices</li><li>
Are credible at every level from executives to front-line employees</li><li>
Understand business needs deeply and connect them to HR strategies that matter</li><li>
Have the judgement to make the right calls and the courage to stand by them</li><li>
Love to innovate, problem solve, and push the status quo</li><li>
Are curious, continuously learning, and invested in your own growth</li></ul>
Basic Qualifications (Required Skills/Experience):<ul><li>
3+ years of experience working with employees as a Human Resources Generalist (HRG) or Human Resources Business Partner (HRBP) with a focus on talent management</li><li>
3+ years of experience executing HR strategies and managing associated projects</li><li>
3+ years of experience in a role utilizing business acumen and linking relevant HR strategies to business outcomes</li><li>
3+ years of experience creating a workforce staffing strategy and building strategic pipelines</li><li>
3+ years of experience interfacing with and presenting to senior and/or executive leadership</li></ul>
Preferred Qualifications (Desired Skills/Experience):<ul><li>
5+ years of experience or an equivalent combination of education and experience</li><li>
Bachelor&rsquo;s degree or higher in Human Resources, Business Administration, or a related field</li><li>
Human Resources certification(s)</li><li>
Experience problem-solving, analyzing data and utilizing various HR tools and systems</li><li>
Experience with Microsoft Office Suite, particularly in crafting executive-level presentations and utilizing Excel for advanced data analysis</li></ul>
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay &amp; Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range Mid-Level (Level 3): $87,550 - $128,750
Summary pay range Senior (Level 4): $111,350 - $163,750 
Applications for this position will be accepted until Oct. 15, 2025 
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift 
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.</div>

Human Resources Business Partner (Mid-Level or Senior)

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
About Us 
 
AWS Applied AI Solutions is an organization with ambitions to be a leading provider of business applications, leveraging Amazon&rsquo;s unique experience and expertise, used by millions of companies worldwide to manage day-to-day operations. Our mission is to accelerate our customers&rsquo; businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon&rsquo;s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. 
 
The Role 
 
We&rsquo;re seeking a Principal UX Designer who is passionate about shaping the future of AI-native business applications at scale. This is a rare opportunity to influence the direction of Amazon&rsquo;s next generation of AI-powered solutions. As a Principal Designer, you will define experience strategies that span across multiple solutions and customer journeys, turning cutting-edge AI capabilities into meaningful, proactive, and trustworthy experiences for millions of customers. 
 
You will not only drive design at the highest levels of complexity but also shape how design and AI intersect across AWS. You will influence product and business strategy, mentor other junior to senior designers, and partner closely with science, engineering, and product leaders to push the boundaries of what&rsquo;s possible with AI. 
 
Key job responsibilities 
<ul><li>Own the UX vision and strategy across multiple services and solutions, ensuring experiences are intuitive, elegant, and scalable.</li><li>Set the bar for AI-native design by translating emerging AI capabilities into coherent, human-centered experiences that build trust and drive adoption.</li><li>Influence product and business direction, working with senior leadership to identify opportunities where design and AI can transform customer outcomes.</li><li>Define and drive cross-service design standards such as interaction models, experience principles, and reusable patterns to ensure consistency.</li><li>Mentor and elevate the design org, coaching other designers and raising the overall quality of craft, storytelling, and execution.</li><li>Prototype and explore new AI paradigms, collaborating with applied scientists and engineers to validate bold ideas and shape next-generation interfaces.</li><li>Be a thought leader inside and outside AWS, evangelizing design excellence and the responsible adoption of AI through storytelling, writing, and cross-org forums.</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>12+ years in UX design, with a track record of leading large-scale, complex, customer-facing services.</li><li>Proven ability to define and execute design strategies at scale, balancing user needs, technical constraints, and business goals.</li><li>Strong systems thinker, capable of architecting frameworks and reusable solutions that unify experiences across diverse services.</li><li>Demonstrated success in influencing senior leaders and driving alignment across multiple organizations.</li><li>Exceptional storytelling skills, including visual, verbal, and written, able to inspire and align both executives and builders.</li><li>Experience mentoring and elevating senior-level design talent.</li><li>Familiarity with AI-assisted design workflows and the ability to collaborate with applied science and ML teams.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Proven track record shipping AI-first or AI-powered products that solved meaningful customer problems.</li><li>Experience designing for trust, transparency, and human-in-the-loop systems.</li><li>Ability to prototype and explore with LLMs, intelligent agents, or other AI frameworks.</li><li>Strong background in data-informed design, leveraging UX research, analytics, and A/B testing to drive decisions.</li><li>Thought leadership in emerging technologies and design practices, with published talks, writings, or community engagement.</li><li>A visionary mindset, coupled with the ability to dive deep and sweat the details that make an experience exceptional.</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
 
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Principal UX Designer, AWS Applied AI Solutions

Uber

<div>This is a hybrid role - our team collaborates in-person out of our incredible offices 50% of the time.
 
 
About the Role
 
 
We are looking for a Sales Operations Manager to support the newly created Digital Sales Center (DSC) that sits within our wider Delivery Commercial Operations (DCO) organization. The DSC is a global scaled sales organization, with Regional Sales Leaders, which uses a combination of offshore BPO agents, as well as digital capabilities, to acquire and manage long-tail SMB merchants.
 
 
As the Sales Operations Manager for DSC, you will partner closely with Regional DSC Sales Leaders to implement and run the rhythm of business cadences, drive predictability in reporting, design territories and allocate quality leads, analyze business trends, devise regional GTM strategies and lead growth initiatives. You will also work closely with the broader Sales Operations team that support the onshore sales organization and larger merchant segment base to ensure we have clear Rules of Engagement between the organizations and that we are leveraging relevant materials and processes, where relevant.
 
 
The ideal candidate has deep sales operations expertise, broad technical skills, strong stakeholder communication and analytical background.
 
 
In this role, you will implement and execute the commercial business cadences, including forecasting, pipeline review, MBRs, QBRs, and beyond. You will drive the design of business requirements documents for organizational tooling and processes, design and execute experiments to drive growth or efficiency, and deeply understand the unique needs of the BPO and digital sales teams to unlock new growth opportunities and remove operational friction.
 
 
What You'll Do
<ul><li>Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the needs of a new and growing business
</li><li>Design and implement a territory model and quality lead allocation process
</li><li>Own quantitative analysis of the performance of the BPO sales teams
</li><li>Manage the weekly, monthly, quarterly and annual business cadences
</li><li>Develop and nurture strong relationships with regional sales operations leads, DSC leadership, finance, HR, regional Merchant Operations, regional Strategy &amp; Planning, deal desk and other stakeholders
</li><li>Lead special projects in and outside of their segment and territory.
</li></ul>Basic Qualifications
<ul><li>6+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions, preferably that are global in nature
</li><li>Prior experience working across multiple organizational functions, such as territory design, Salesforce data integrity, lead management, Weekly Business Reviews, pipeline management, systems and tooling, business performance tracking
</li><li>Proficiency in SQL
</li><li>Experience with Salesforce (SFDC)
</li><li>Bachelor's degree
</li></ul>Preferred Qualifications
<ul><li>1-2 years of experience as an Account Manager or an Account Executive in B2B environment
</li><li>Experience working with scaled sales teams or BPO sales
</li><li>Ability to operate successfully in a lean, fast-paced organization
</li><li>Ability to scale quickly
</li><li>Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency
</li>Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For Miami, FL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For Washington, DC-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div>

Sales Operations Manager, Digital Sales

Rover.com

<div>
 
 Who We Are
 
 
 
 Want to make an impact? Join our pack and come work (and play!) with us.
 
 
 We believe everyone deserves the unconditional love of a pet&mdash;and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
 
 
 Headquartered in Seattle, Washington, we work closely with our teams in Barcelona and remote locations. We&rsquo;ve got a reputation for being a great place to work and are proud to be recognized as a top workplace in our area by respected business publications. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.
 
 
 At Rover, our furry coworkers are just as important as our human ones&mdash;and we wouldn&rsquo;t have it any other way. Along with making the joys of pet parenthood more accessible, we&rsquo;re committed to fostering a diverse, inclusive, and welcoming community of pet people&mdash;and that starts with our employees.
 
 
 
 This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate.
 
 
 
 
 Who We're Looking For
 
 
 
 As a Business Analyst on the Product Analytics team you will be a partner to Rover&rsquo;s product teams and you will help to ensure that the business is making data driven decisions during all aspects of the product life cycle from early-stage return on investment modeling all the way to designing, executing and analyzing product feature experiments that drive value in Rover's marketplace.
 
 
 As a Product Analyst you are also a steward of our marketplace performance. You will work with the team to narrate and analyze our marketplace. You are encouraged to identify positive and negative changes in our marketplace while also working with the team to hypothesize and identify the underlying root cause of fluctuations in our metrics. Presenting the trends and the overarching narratives of marketplace performance to the broader organization is encouraged. If there are clear actions that need to be taken to improve marketplace performance a product analyst is empowered and supported in the effort to ensure the right people are in the room to find the right solution. At the end of the day they are passionate about metrics and the performance of the business!
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Partner with the product and design teams to help solve customer problems by supporting a hypothesis and data driven organization.
 </li>
 <li>
 Regularly present to senior leadership and the product organization on the trends and insights into the changes in the business. This includes the decomposition of the drivers of those changes and recommendations on actions to improve marketplace performance.
 </li>
 <li>
 Support Rover&rsquo;s experimentation process and rhythms. Continue to improve the organization&rsquo;s decision making &amp; product return on investment framework based on methodical testing combined with both quantitative and qualitative measures of customer success.
 
 
 </li>
 </ul>
 
 Your Qualifications
 
 
 
 <ul>
 <li>
 3+ years business experience in Analytics.
 </li>
 <li>
 Background in data-informed decision-making to influence the product roadmap and feature prioritization.
 </li>
 <li>
 Experience owning the entire A/B testing and experimentation lifecycle, including statistical analysis and experimental design.
 </li>
 <li>
 Fluent with SQL and BI visualization tools (e.g. Tableau, Looker, etc.) to construct clear data narratives to technical and non-technical stakeholders.
 </li>
 <li>
 Experience driving analytical processes and data-informed consensus with coordinating teams of developers, analysts, product managers, and operators as an embedded service partner.
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Experience in a two-sided marketplace.
 </li>
 <li>
 Familiarity with Python, R, or a similar computational language.
 </li>
 <li>
 Familiarity with modern data tools and event-based datasets (e.g. Amazon Redshift, DBT, Statsig, Amplitude).
 
 
 </li>
 </ul>
 
 Benefits Of Working For Rover
 
 
 
 <ul>
 <li>
 Competitive compensation
 </li>
 <li>
 401k match
 </li>
 <li>
 Flexible PTO
 </li>
 <li>
 Competitive benefits package, including medical, dental, and vision insurance
 </li>
 <li>
 Commuter benefits
 </li>
 <li>
 Bring your dog to work (and unlimited puppy time)
 </li>
 <li>
 Doggy benefits, including $1000 toward adopting your first dog
 </li>
 <li>
 Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
 </li>
 <li>
 Regular team activities performed in-person and virtually
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 <ul>
 <li>
 In the greater Seattle area the first-year salary range is $108,694-$136,046. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.
 </li>
 <li>
 The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.
 
 
 </li>
 </ul>
 Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We&rsquo;re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances.
 
 
 We are committedto work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Product Analyst

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
At Amazon, we strive to be Earth's most customer-centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that mission, defining UX both for customers and the customer service associates who help them. When our customers have problems, we make solutions self-evident, and when they need additional help, we ensure the best possible automation and human support. 
 
You will be responsible for designing next- generation experiences that enable customer service associates to efficiently resolve our customers&rsquo; issues. Many of your projects will involve developing generative AI solutions to improve the customer experience. You will help enable LLMs to author content to ensure every customer and associate gets exactly what they need, when and where they need it. Your work will provide AI assistance to help Amazon's customers receive consistent and quicker resolutions while empowering associates with the assistance they need. 
 
Key job responsibilities 
<ul><li>Design innovative machine learning-powered interfaces focused on customer problem-solving</li><li>Create user-centered designs incorporating telemetry data, customer feedback, and technical parameters</li><li>Develop best-in-class user interface designs, flows, and interaction models</li><li>Build lightweight prototypes and design deliverables in a fast-paced environment</li><li>Collaborate with and influence product management, engineering, and UX leaders from concept to launch</li><li>Create process flows, wireframes, and visual mockups to communicate interaction behaviors</li><li>Design UI architecture and interaction flows based on business requirements</li><li>Present design solutions to stakeholders including executives for review</li><li>Analyze interface challenges and develop measurable business-focused solutions</li><li>Partner with business teams to define use cases and high-level requirements</li><li>Translate abstract concepts into concrete, data-driven design solutions</li><li>Mentor UX teammates</li><li>Help raise the bar on UX design in Amazon</li></ul> 
A day in the life 
You are an experienced Principal UX Designer with strong user interface design skills and a desire to go deeply into understanding customer needs, then applying these insights to everything you do. You are able to focus on big-picture initiatives while also identifying and addressing crucial details. You are a systems-oriented thinker, who is happiest when solving ambiguous and multi-faceted problems. You love the challenge of simplifying highly technical problems in elegant ways that make customer experiences effortless and intuitive. 
 
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you&rsquo;re passionate about this role and want to make an impact on a global scale, please apply!
 
 
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 
1. Medical, Dental, and Vision Coverage 
2. Maternity and Parental Leave Options 
3. Paid Time Off (PTO) 
4. 401(k) Plan 
 
About the team 
The Customer Service UX team is made up of a diverse group of UX designers, researchers, writers, and program managers with a shared mission to make every experience we design intuitive, effortless, seamless, and empathetic. We trust each other, collaborate regularly, and work to ensure we all raise the bar on UX quality. We work hard, but also work hard to support each other, remain genuine, and create a positive culture of balance between work and the rest of life.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>12+ years of design experience</li><li>Bachelor's degree in design, human-computer interaction (HCI), or 12 years of equivalent professional experience</li><li>Available online portfolio demonstrating relevant work</li><li>Experience with design tools such as Figma and prototyping in HTML, JavaScript, CSS</li><li>Proficiency with current web and accessibility standards</li><li>Excellent communication, presentation, interpersonal, and analytical skills including the ability to communicate interactive design concepts clearly and persuasively across different audiences at varying levels of the organization</li><li>Experience in collaborative team environments and direct work with senior developers</li><li>Fluency in best practices for design, as well as strong knowledge of usability principles and techniques</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience with UX design of complex workflows</li><li>Experience defining and maintaining design patterns and UX standards</li><li>Ability to turn around rigorous wireframes and mockups in an iterative, agile environment</li><li>A master&rsquo;s degree in Design, Information Science, Computer Science/HCI, or a design-related discipline such cognitive psychology.</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
 
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Principal UX Designer, Amazon Customer Service

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