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business analyst / sme - 8+ yrs (payments domain) Jobs in Dubai

business analyst / sme - 8+ yrs (payments domain)

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senior it business analyst

IHS Towers

<div>Company Description 
IHS Towers is one of the largest independent owners, operators and developers of shared communications infrastructure in the world by tower count and is solely focused on the emerging markets. The Company has over 39,000 towers across its eight markets, including Brazil, Cameroon, Colombia, C&ocirc;te d&rsquo;Ivoire, Nigeria, Rwanda, South Africa and Zambia. 
Job Description 
Purpose 
Serves as interface between IT and the Technical and operations application functions within IHS for the purposes of business technology alignment, technology needs identification, solution discovery, and relationship management.
Collaborate across functional areas and Operating Companies to define opportunities and identify and analyse and prioritise demand based on predefined criteria while ensuring there is no deviation from the strategic and technology roadmaps. 
 
The incumbent needs to understand functional requirements &amp; processes to identify business technology and/or process opportunities including process automation, working with business &amp; IT managers to develop, implement and maintain solutions which deliver business value within agreed timelines and budget.
Key Roles &amp; Responsibilities:<ul><li>
Accountable for ensuring that end users receive responsive, customer centric and effective IT Services.</li><li>
Provide highly valued support and guidance to the business on IT initiatives and facilitate the production of a prioritized roadmap to meet business demand.</li><li>
Develop strong understanding of each business segment, offering expert advice whilst balancing the needs of the end customer with the central IT strategy.</li><li>
Be an advocate for IT, promoting IT services and capabilities.</li><li>
Build strategic and valued relationships based on integrity and rapport. Act as a proactive and trusted advisor to business units.</li><li>
Own and manage key strategic relationships between IT and vendors in terms of Project deliveries.</li><li>
Facilitate strategic conversations and planning with key business stakeholders to ensure that business strategies and needs are aligned to current and future state enterprise architecture.</li><li>
Champion requirements gathering, prepare recommendations, and drive the development of business cases through to completion.</li><li>
Ensure delivery of technology outcomes that foster value management and optimization.</li><li>
Partner with all business stakeholders within assigned portfolio to ensure a clear understanding of the business architecture changes required to deliver business outcomes.</li><li>
Work with stakeholders to ensure the impact of the proposed investment is understood by decision makers and will support informed prioritisation in line with relevant governance and control, such as the Programme/ Project Management Office (PMO).</li><li>
Collaborate with the enterprise architecture and operations team to design solutions that support business processes and align with enterprise-wide strategies and business architecture.</li><li>
Serve as the portfolio manager to enable mutual prioritisation of business demand while overseeing the launch of solutions and technology rollouts to help maximise the positive impact of the business units.</li><li>
Develop and maintain a project and enhancement roadmap aligned with business priority, IT capacity, technical dependencies, and ongoing project portfolio.</li><li>
Drive the business requirement through the demand-to-delivery process, from demand collection to delivery sunset.</li></ul> 
Qualifications 
Job-Specific Competencies
Functional:<ul><li>
Emerging Technology Monitoring</li><li>
Demand Management</li><li>
Business Risk Management</li><li>
Project Management</li><li>
Business Consulting</li><li>
Problem Solving</li><li>
Solution Design</li></ul>
Behavioural:<ul><li>
Collaboration &amp; Teamwork</li><li>
Relationship Building</li><li>
Continuous Learning</li><li>
Conflict Management</li><li>
Organizational Awareness</li><li>
Negotiating Skills</li><li>
Leading &amp; Influencing</li></ul>
Qualifications &amp; Experience<ul><li>
Bachelor&rsquo;s degree in computer science, Computer Engineering, Information Technology, or related disciplines.</li><li>
Minimum 4-6 years&rsquo; experience as a Business Analyst. Experience in/as IT or Digital Enabler. Preferred Industry would be Telecoms.</li><li>
ServiceNow and Microsoft Dynamics 365 Finance &amp; Operations experience is an advantage.</li><li>
Demonstrable experience in IT Business Analysis, Project Management, Business Case build, Demand to Delivery process knowledge.</li><li>
Broad experience in project and solution delivery of key enterprise applications &amp; solutions, e.g. ERP, Enterprise Asset Management, Field Service Management etc.</li></ul> 

Additional Information 
Organizational Competencies 
Customer Focus - People demonstrating this competency understand &amp; exceed our customers&rsquo; needs. They develop trusted, reliable &amp; collaborative relationships. They are consistently operating to the highest standards of service &amp; delivery.
Innovation - People demonstrating this competency constantly seek new &amp; improved ways to deliver our products &amp; services. They champion engineering &amp; skills development, and work to create a collaborative and supportive operating environment.
Integrity - People demonstrating this competency are open &amp; honest in everything they do. They support financially &amp; environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
Be Bold - People demonstrating this competency are thorough in analyses &amp; decision-making. They are courageous in expanding existing markets &amp; developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.
Our Vision 
IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.</div>

Senior Specialist, IT Business Analyst

Global Software Solutions Group

<div>
 We are looking for
 
 experienced Business Analysts / Subject Matter Experts (8+ years)
 
 with strong expertise in the
 
 Payments domain
 
 to join our team in the
 
 UAE
 
 .
 
 
 (Must be
 
 currently based in the UAE
 
 .)
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Gather, analyze, and document business requirements for payment systems.
 </li>
 <li>
 Collaborate with stakeholders, product, and technology teams to design effective payment solutions.
 </li>
 <li>
 Work on FTS, SWIFT, WPS, Payment Hub systems and ensure smooth implementation.
 </li>
 <li>
 Act as a bridge between business and IT teams, providing domain expertise and solution guidance.
 </li>
 <li>
 Support testing, validation, and production rollout of payment-related projects.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 Minimum 8+ years of experience as a Business Analyst / SME in Payments.
 </li>
 <li>
 Strong hands-on knowledge of FTS, SWIFT, WPS, Payment Hub.
 </li>
 <li>
 Proven experience in banking/financial services environment.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Must be currently based in the UAE.
 </li>
 </ul>
</div>

Business Analyst / SME - 8+ Yrs (Payments Domain)

GSSTech Group

<div>We are looking for experienced Business Analysts / Subject Matter Experts (8+ years) with strong expertise in the Payments domain to join our team in the UAE. 
(Must be currently based in the UAE.) 
Requirements
Key Responsibilities:<ul>
<li>Gather, analyze, and document business requirements for payment systems.
</li><li>Collaborate with stakeholders, product, and technology teams to design effective payment solutions.
</li><li>Work on FTS, SWIFT, WPS, Payment Hub systems and ensure smooth implementation.
</li><li>Act as a bridge between business and IT teams, providing domain expertise and solution guidance.
</li><li>Support testing, validation, and production rollout of payment-related projects.
</li></ul>Required Skills &amp; Experience:<ul>
<li>Minimum 8+ years of experience as a Business Analyst / SME in Payments.
</li><li>Strong hands-on knowledge of FTS, SWIFT, WPS, Payment Hub.
</li><li>Proven experience in banking/financial services environment.
</li><li>Excellent communication and stakeholder management skills.
</li><li>Must be currently based in the UAE.</li></ul></div>

Klaus Emirates IT Solutions Pvt Ltd

This job is being created to support this expansion and to reinforce the Subject Matter expertise of the new Oracle OBDX platform within the bank. The person in the role will act as the Techno-Functional Expert and System Analyst and its interactions/dependences with other bank systems and country applications/networks.The Technical Analyst will have a range of responsibilities from analyzing the technical requirements, understanding of the infrastructure, and performing product deployments to ensuring that we stay on the leading edge of technology. Technical Analyst will be expected to contribute across the full technology stack, front to back for the platform. As a Technical Analyst, the individual will interact with a cross-functional team and with the Product Owner, Designers and engineers.<ul><li>Bachelor of Engineering in Computer Science or Postgraduate</li></ul><ul><li>15+ years&rsquo; experience in Corporate Channel Banking implementation.</li></ul><ul><li>Subject Matter expertise and hands-on experience of Channel banking.</li></ul><ul><li>Should have worked on the Product Designing and implementation with respect to Business requirements.</li></ul><ul><li>Cross border team working experience.</li></ul><ul><li>Knowledge of Banking domain is a must</li></ul><ul><li>Strong interpersonal communication skills</li></ul><ul><li>Excellent Business Process Management Experience</li></ul><ul><li>Experience of working in large scale transformation Project &ndash; involving Process optimization and changes.</li></ul><ul><li>Good verbal and written communication including ability to prepare system documentation.</li></ul><ul><li>Ability to interpret solution documentation and identify areas of concern and recommend approach.</li></ul><ul><li>Ability to work on multiple projects with multiple deadlines.</li></ul><ul><li>Ability to communicate clearly with business users and Tech lead</li></ul><ul><li>Ability to innovate and provide functional applications with intuitive interfaces.</li></ul><ul><li>Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.</li></ul>Working knowledge and experience in deploying and exposing APIs using API ConnectsJob Type: Contract Contract length: 6 monthsPay: AED25,000.00 - AED28,000.00 per monthExperience:<ul><li>Corporate Channel Banking implementation: 10 years (Required)</li><li>&bull;	Cross border team working: 5 years (Required)</li></ul>

OBDX Senior SME (Business Analyst / SME)

flydubai

<div>MAIN OBJECTIVE OF ROLE: To capture IT operations requirements through digital surveys, analyzing operational and financial data, and developing insightful reports and dashboards to drive data-driven decision-making and optimize IT. KEY RESPONSIBILITIES:
<ul><li>Captures reporting requirements from IT Operations Managers using digital surveys and structured interviews.</li><li>
Identifies operational pain points, gaps, and data needs to develop actionable insights.</li><li>
Designs and delivers reports, dashboards, and scorecards to support strategic decision-making.</li><li>
Defines KPIs, metrics, and data collection methodologies to monitor IT Service Management (ITSM) process effectiveness.</li><li>
Performs root cause analysis and provide actionable recommendations based on data trends.</li><li>
Conducts historical data analysis to identify operational patterns, risks, and inefficiencies.</li><li>
Builds predictive models to anticipate incidents, problems, and resource constraints from new initiatives, RFPs, and projects.</li><li>
Optimizes data structures and reporting approaches to improve availability, accuracy, and usability.</li><li>
Analyzes SLA breaches, service availability, and support capacity to recommend improvements.</li><li>
Provides insights on manpower allocation, technology lifecycle, and support efficiency.</li><li>
Develops and maintains reports from Symphony AI, using Tableau, Power BI, and other BI tools.</li><li>
Performs cost analysis of ITSM platforms, licenses, and vendor contracts (OpEx and CapEx).</li><li>
Provides cost transparency through chargeback/show back reporting and usage mapping.</li><li>
Supports budgeting, forecasting, and cost optimization across IT services and Cloud platforms.</li><li>
Evaluates IT investments and initiatives to ensure alignment with business goals, optimize resource allocation, and maximize IT value.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Bachelor&rsquo;s degree in AI and Data Analytics, Finance or Business Analytics</li><li>
Fluent in English (other languages an advantage)</li><li>
Minimum of 3 years&rsquo; experience with a focus on data analytics, reporting, and business intelligence</li><li>
SymphonyAI, Tableau, Power BI, Excel, SQL, Oracle, MS Office, and Cloud cost optimization platforms</li><li>
Years with qualifications: 3 - 5 years</li><li>
ITIL Foundation, Data Analytics/BI certifications (Tableau, Power BI, or equivalent), FinOps for Cloud, IT Financial Management</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Analyst - ITSM Data & Business Insights

Pollux

<div>
 India
 
 
 Exp 2+ years
 
 
 Full Time
 
 
 Share Your CV
 
 
 recruitment@polluxa.com
 
 
 
 Job Description
 
 
 
 PES seeks a dynamic and results-oriented Business Development Manager to join our team. The Business Development Manager will assume a pivotal role in propelling the growth and prosperity of our organization by identifying and seizing new business opportunities, cultivating robust client relationships, and contributing to the company&rsquo;s strategic direction.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify and Target New Clients: Undertake market research to pinpoint potential clients and industries harmonious with GES&rsquo;s services and expertise. Devise a strategy for engaging these prospective clients effectively.
 </li>
 <li>
 Sales and Lead Generation: Formulate and execute sales strategies for generating leads, conducting presentations, and nurturing prospects through the sales cycle. Consistently meet or surpass sales targets and objectives.
 </li>
 <li>
 Client Relationship Management: Foster and sustain strong, enduring client relationships through effective communication and extraordinary customer service. Guarantee client satisfaction by comprehending their needs and delivering solutions that either meet or surpass their expectations.
 </li>
 <li>
 Proposal and Contract Negotiation: Prepare and present proposals, negotiate contracts, and finalize deals with clients. Collaborate with internal teams to craft customized solutions aligned with client requirements.
 </li>
 <li>
 Proposal and Contract Negotiation: Prepare and present proposals, negotiate contracts, and finalize deals with clients. Collaborate with internal teams to craft customized solutions aligned with client requirements.
 </li>
 <li>
 Market Analysis: Remain abreast of industry trends, market dynamics, and competitive activities. Provide insights and recommendations to the management team to enhance and refine GES&rsquo;s offerings.
 </li>
 <li>
 Strategic Planning: Contribute to shaping GES&rsquo;s business development strategies and the overarching growth plan. Collaborate with the executive team to establish pragmatic and attainable business objectives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field (MBA preferred).
 </li>
 <li>
 Proven track record in business development, sales, or account management, with specific experience in the IT technology consulting industry.
 </li>
 <li>
 In-depth knowledge of IT solutions, technology trends, and digital transformation.
 </li>
 <li>
 Exceptional communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to work autonomously, driven by results, and self-motivated.
 </li>
 <li>
 Proficient in establishing and sustaining client relationships.
 </li>
 <li>
 Willingness to travel as required.
 </li>
 <li>
 Annual Sales Target of USD 1 million.
 
 
 </li>
 </ul>
 Assignment
 
 
 Create a detailed 2-quarter plan (PPT) , focusing on revenue generation and customer onboarding strategies. The plan should clearly outline revenue targets, strategies to achieve them, and a comprehensive customer onboarding process.
 
 
 PES is an equal opportunity employer. We celebrate diversity and remain committed to establishing an inclusive environment for all employees.
 
 
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</div>

Business Development Manager

Explore 5391+ Senior it business analyst in Dubai this October. Find roles across top companies and apply now to boost your career.

5391 senior it business analyst jobs IN Dubai

Senior Specialist, IT Business Analyst

Business Analyst / SME - 8+ Yrs (Payments Domain)

Business Analyst / SME - 8+ Yrs (Payments Domain)

Business Analyst / SME - 8+ Yrs (Payments Domain)

OBDX Senior SME (Business Analyst / SME)

Analyst - ITSM Data & Business Insights

Business Development Manager