sales manager

senior manager

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 .
 
 
 
 
 
 Senior Manager &ndash; GSE - Maintenance
 
 
 
 
 Location: Delhi
 
 
 
 
 
 
 
 
 JOB PURPOSE &amp; KEY RESPONSIBILITIES
 
 
 
 Sr. Manager
 
 &ndash;
 
 GSE Maintenance is responsible to assist BU Head of Department to ensure that maintenance of all ground support equipment is carried out in a timely manner as per AISATS GSE policy.
 
 <ul>
 <li>
 This position will be responsible to carry out maintenance activities for the entire South Zone.
 </li>
 <li>
 Ensure that maintenance of GSE is carried out in accordance with the procedures laid down by company policy, manufactures&rsquo; manuals and regulatory requirements
 </li>
 <li>
 Ensure sufficient spare stock for GSE repair
 </li>
 <li>
 Ensure inventory and tagging of GSE as per company policy
 </li>
 <li>
 Ensure GSE replacement is planned as per company policy
 </li>
 <li>
 Ensure that maintenance skills set is updated through proper training
 </li>
 <li>
 Ensure training of maintenance staff take place as per company training matrix and manufacturers&rsquo; recommendations
 </li>
 <li>
 Ensure that maintenance team is updated with latest policies, procedures and regulations
 </li>
 <li>
 Assist BU Heads for optimization of resources/GSEs and cost reduction
 </li>
 <li>
 Contribute to formulate GSE maintenance procedures and policies in accordance with company&rsquo;s vision, mission, value and legal procedures; and implement the approved ones
 </li>
 <li>
 Ensure services are delivered as per agreed SLA with clients
 </li>
 <li>
 Assist AVP ramp/HOD to achieve goals, market share, revenue levels, cost reduction and/or operational efficiency
 </li>
 <li>
 Lead and coordinate his/her subordinates during his/her shift. deliver targets, monitor and evaluate his/her subordinates&rsquo; performance and provide feedback, reports
 </li>
 <li>
 Make spot checks to ensure that safety practices are followed, take necessary steps to correct and irregularity.
 </li>
 <li>
 Contributes in preparing procedures/instructions and training procedures for equipment operations when required
 </li>
 <li>
 Assist BU-Heads to prepare budget of GSE maintenance
 </li>
 <li>
 Ensure that spares&rsquo; stock and inventory is properly planned and maintained to ensure continuity of services
 </li>
 <li>
 Monitor monthly realization of department targets
 </li>
 <li>
 Measure and evaluate his/her individual performance and development, attends planned training and projects for self-improvement
 </li>
 <li>
 Observe customer satisfaction, make proposals for improvement.
 </li>
 <li>
 Communicate and attend meetings with other departments and external agencies to ensure smooth service s.
 </li>
 <li>
 Maintain good working relationship with customers and all stake holders.
 </li>
 <li>
 Ensures that equipment that are used in ramp services are functional well, and instructs maintenance team to eliminate deficiencies.
 </li>
 <li>
 Ensures the security and safety of the company property (equipment, stationery items, etc)
 </li>
 <li>
 Ensures the confidentiality of all information regarding the company and the work he/she performs, ensure the security of valuable documents.
 </li>
 <li>
 Ensure upkeep of AISATS offices and staff grooming and uniform regulations are followed strictly.
 </li>
 <li>
 Ensure that branding, corporate image and service standards are never jeopardized under any circumstances
 </li>
 <li>
 Ensure that his/her team works in line with AISATS values, principles and procedures; serve as role model for employees in his/her team.
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 
 Bachelor&rsquo;s degree in engineering or Equivalent GSE Experience.
 
 
 
 <ul>
 <li>
 Minimum 10 years&rsquo; experience in ramp operations and GSE Maintenance
 </li>
 <li>
 Experience in resources (manpower) management.
 </li>
 <li>
 Able to learn and develop new skills.
 </li>
 </ul>
 
 
 
 
 
 For a successful role as Sr. Manager &ndash;GSE-Maintenance services, he/she should have the following traits:
 
 
 <ul>
 <li>
 Demonstrate excellent supervisory and leadership skills.
 </li>
 <li>
 Good communicator and able to relate to all levels of staff with excellent interpersonal skills.
 </li>
 <li>
 Fluency in written and spoken English.
 </li>
 <li>
 Individual with high energy levels. Ability to lead a diverse team and display leadership skills while handling cross sectional team.
 </li>
 <li>
 Ability to think logically, in addition to managing operational pressure.
 </li>
 <li>
 A problem solver, with the ability to make quick decisions based on available facts.
 </li>
 <li>
 Proven ability to lead, mentor and a young and dynamic group of talent.
 </li>
 <li>
 Ability to understand and interpret customer airlines operational manuals.
 </li>
 <li>
 Ability to work in teams, whilst displaying a high degree of motivation enthusiasm and commitment.
 </li>
 <li>
 Staff must be physically fit to work in shifts and under adverse weather conditions.
 </li>
 </ul>
 
 
</div>

Senior Manager – GSE - Maintenance

Asian Paints

<div>
 
 Designation: Senior Manager - Specifications (PAN India role)
 
 
 Job Location: Delhi
 
 
 Report to: Associate General Manager
 
 
 Team Management role
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 We are seeking a dynamic and results-driven Regional/Senior Manager to lead the growth and expansion of our Construction Chemicals Business in business to government Segment.
 </li>
 <li>
 Work with Specification Consultants, Key Govt Dept/Ministries to get company's Smart-care brand, Paint and Allied Products included in the specifications.
 </li>
 <li>
 Objective will be to generate BOQs with company's specification. Conversion of BOQs to sale needs to be driven in collaboration with the Sales Team.
 </li>
 </ul>
 
 
 
 
 
 Business Responsibility Areas:
 
 
 <ul>
 <li>
 Develop and execute strategic Specification plans and drive Conversion in B2G (Business to Government) Segment
 </li>
 <li>
 Generate leads through the engagement with Specification Engineers/Consultants and Key Govt Dept Likes Defence, Railways, Ports, Airports, PSUs, etc.
 </li>
 <li>
 Drive specifications in government, infrastructure, large factory segments
 </li>
 <li>
 Identify, develop, and maintain relationships with key clients, including developers, Key contractors, consultants, architects, government departments, and factories.
 </li>
 <li>
 Get the Smart-care Pro brand along with Paint and allied categories included in the BOQs
 </li>
 <li>
 Collaborate with Project Sales Field team for converting the Specification/BOQs to sale
 </li>
 <li>
 Collaborate with TF/Brands Team to provide customized solutions
 </li>
 <li>
 Develop thorough understanding of competition offerings (products, practices &amp; trends) and share the same with the hierarchy
 </li>
 <li>
 Working with Key Institutes for collaborative work on the new product development, testing and certification
 </li>
 <li>
 Working on Repair-Restoration Model for Large Projects by creating design modules with the team of Structural Engineers
 </li>
 <li>
 Lead a team of specialists, creating pathways for them to achieve individual as well as company level goals | Achieve or exceed Specification and Conversion promise and business growth objectives for the for Pan India in B2G Segment
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Experience in business development, sales, or technical roles within the waterproofing, construction chemicals, or building materials industry
 </li>
 <li>
 Knowledge of local building codes and industry standards related to waterproofing.
 </li>
 <li>
 Proficiency in Excel and PowerPoint.
 </li>
 <li>
 Familiarity with products such as liquid-applied membranes, bituminous systems, polyurethane, Floor Coatings, Concrete Admixtures and Repair Solutions
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Self-motivated and goal-oriented with the ability to lead a team.
 </li>
 </ul>
</div>

Senior Manager - Specifications (PAN India Role)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Senior Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 Location: DELHI
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Senior Manager &ndash; HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic HR Partnership
 
 
 <ul>
 <li>
 Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
 </li>
 <li>
 Act as a trusted advisor on workforce planning, talent management, and organizational design.
 </li>
 </ul>
 
 
 Talent &amp; Performance Management
 
 
 <ul>
 <li>
 Drive performance management processes and coach leaders on feedback and development.
 </li>
 </ul>
 
 
 
 
 
 Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Manage employee relations cases, ensuring fair and consistent resolution.
 </li>
 <li>
 Foster a culture of engagement, inclusion, and continuous improvement.
 </li>
 </ul>
 
 
 Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
 </li>
 <li>
 Partner with legal and compliance teams to mitigate risks.
 </li>
 </ul>
 
 
 Operational HR Excellence
 
 
 <ul>
 <li>
 Oversee HR operations including onboarding, payroll coordination, and benefits administration.
 </li>
 <li>
 Analyze HR metrics to inform decisions and improve processes.
 </li>
 </ul>
 
 
 Change Management &amp; Communication
 
 
 <ul>
 <li>
 Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
 </li>
 <li>
 Facilitate effective communication between HR and airport operational teams.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 MBA/PGDM in Human Resources or related field.
 </li>
 <li>
 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
 </li>
 <li>
 Exposure to large-scale operations, preferably in aviation or a regulated industry.
 </li>
 <li>
 Experience in aviation, transportation, or large-scale operational environments preferred.
 </li>
 <li>
 Strong knowledge of labor laws, HR systems, and compliance frameworks.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strategic thinking and business acumen.
 </li>
 <li>
 Strong interpersonal and influencing skills.
 </li>
 <li>
 Data-driven decision-making.
 </li>
 <li>
 Crisis management and adaptability.
 </li>
 <li>
 Proficiency in HRIS and analytics tools.
 </li>
 </ul>
 
 
</div>

Senior Manager – Human Resources (HRBP)

Qualcomm

<div>
 
 Company
 
 
 
 Qualcomm India Private Limited
 
 
 
 Job Area
 
 
 
 Legal Group, Legal Group &gt; Government Affairs
 
 
 
 General Summary
 
 
 
 The Senior Manager will lead Qualcomm&rsquo;s business development initiatives in the
 
 Government and Public Procurement sector
 
 , focusing on creating strategic partnerships, driving revenue growth, and positioning Qualcomm&rsquo;s technology solutions within government programs and procurement frameworks. This role requires a strong understanding of government processes, public sector procurement, and technology-driven solutions. Role also requires strong relationship development with various government departments involved in procurement projects.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategic Business Development
 </li>
 <li>
 Develop and execute strategies to pursue new business opportunities with central, state, and public sector organizations.
 </li>
 <li>
 Lead capture management for government tenders, RFPs, and large-scale procurement projects.
 </li>
 <li>
 Closely coordinate with business leads to develop and maintain strong relations with Qualcomm&rsquo;s customers.
 </li>
 <li>
 Stakeholder Engagement
 </li>
 <li>
 Build and maintain relationships with key decision-makers in ministries, departments, PSUs, and regulatory bodies responsible for public procurement policy and strategy.
 </li>
 <li>
 As part of government affairs team represent Qualcomm at government forums, policy discussions, and industry events.
 </li>
 <li>
 Proposal &amp; Bid Management
 </li>
 <li>
 Operationalize strong personal network to track all short and medium-term procurement plans / tenders / RFPs from any segment of the Government.
 </li>
 <li>
 Oversee end-to-end proposal development for government bids, ensuring compliance with procurement norms.
 </li>
 <li>
 Participate in cross functional internal teams (legal, finance, engineering) to structure competitive proposals.
 </li>
 <li>
 Financial Accountability
 </li>
 <li>
 Drive initiatives to meet revenue targets and ensure realistic P&amp;L outcomes for government business.
 </li>
 <li>
 Monitor financial performance and optimize resource allocation for profitability.
 </li>
 <li>
 Market Intelligence
 </li>
 <li>
 Monitor government policies, procurement trends, and funding programs relevant to Qualcomm&rsquo;s offerings.
 </li>
 <li>
 Provide insights to leadership on emerging opportunities and regulatory changes in procurement policies / strategy.
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Proven track record in winning government contracts and managing complex procurement cycles.
 </li>
 <li>
 Strong understanding of public procurement laws, tendering processes, and compliance requirements.
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder management skills.
 
 
 
 </li>
 </ul>
 
 Desirable Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree (MBA or equivalent) in Business or Public Policy.
 </li>
 <li>
 Experience in technology solutions for government programs (telecom, defense, smart cities, digital transformation).
 </li>
 <li>
 Familiarity with Government e-Marketplace (GeM) and public procurement portals.
 </li>
 <li>
 Certifications such as CPSM, PMP, or equivalent (optional).
 </li>
 <li>
 Ability to obtain security clearance (if required for defense-related projects).
 
 
 
 </li>
 </ul>
 
 Other Details
 
 
 
 <ul>
 <li>
 Location: New Delhi (with travel across India and occasional international travel).
 </li>
 <li>
 Reporting To: Director &ndash; Government Affairs &amp; Head India Operations.
 </li>
 <li>
 Compensation: Competitive salary with performance-based incentives.
 </li>
 <li>
 Travel: Up to 40% (domestic and international as needed).
 
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Strategic thinking and ability to navigate complex government ecosystems.
 </li>
 <li>
 Strong networking and relationship-building skills.
 </li>
 <li>
 Deep understanding of procurement compliance and risk management.
 </li>
 <li>
 Ability to lead cross-functional teams and manage multiple stakeholders.
 
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Systems Engineering or related work experience.
 
 
 
 </li>
 </ul>
 OR
 
 
 Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Systems Engineering or related work experience.
 
 
 OR
 
 
 PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Systems Engineering or related work experience.
 
 
 
 Applicants
 
 : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
 
 
 Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
 
 
 
 To all Staffing and Recruiting Agencies
 
 : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
 
 
 If you would like more information about this role, please contact Qualcomm Careers.
</div>

Senior Manager – Government Affairs (Government & Public Procurement)

<div>
 Requisition id:1645060
 
 
 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it&rsquo;s your career and &lsquo;It&rsquo;s yours to build&rsquo; which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.
 
 
 
 The opportunity
 
 : Senior Manager-Operations-Operations-CBS - LG - Legal/General Counsel&rsquo;s Office (GCO) - New Delhi
 
 
 
 Your Key Responsibilities
 
 
 
 
 Technical Excellence
 
 
 
 Well versed in corporate contracting, tech contracts and managed contracts preferrably
 
 
 
 Skills And Attributes
 
 
 
 
 To qualify for the role you must have
 
 
 
 
 Qualification
 
 
 
 LL.B.
 
 
 
 Experience
 
 
 
 Minimum 15 years
 
 
 
 What We Look For
 
 
 
 People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.
 
 
 
 What We Offer
 
 
 
 With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.
 
 
 EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
 
 Join us in building a better working world. Apply now.
</div>

Senior Manager - Operations - Operations - CBS - LG - Legal/General Counsel's Office (GCO) - New Del

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Senior Sales Manager (Corporate Salary)
 
 
 
 Function/ Department:
 
 Branch Banking
 
 
 
 Job Purpose
 
 
 
 This role involves direct customer interaction and business acquisition of corporate salary accounts in a specific area. The role bearer will explain and sell banking products, link customers and bank, and provide excellent service. The role bearer will also map catchments, get customer feedback, and convert opportunities by acquiring clients, deepening customer relationships, and achieving organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Lead and guide a team of acquisition managers in designated areas for Salary Account acquisition
 </li>
 <li>
 Ensure adherence to the acquisition process during daily sales calls for comprehensive market coverage
 </li>
 <li>
 Oversee the activation and usage of Salary Accounts, meeting assigned activation targets.
 </li>
 <li>
 Educate and update team members on Salary Account products to maintain product knowledge
 </li>
 <li>
 Promptly address customer queries related to Salary Accounts for high satisfaction levels.
 </li>
 <li>
 Optimize team staffing to minimize attrition and ensure operational efficiency.
 </li>
 <li>
 Manage operations with a customer-centric approach, focusing on Salary Account holders' needs
 </li>
 <li>
 Evaluate growth strategies for acquiring Salary Account customers using competitor analyses and feedback
 </li>
 <li>
 Implement process changes to enhance service quality specifically for Salary Account acquisition and servicing
 </li>
 <li>
 Support teams by monitoring key performance parameters and providing necessary resources for achieving Salary Account acquisition targets
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Bachelor&rsquo;s in Engineering / Technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Management
 
 
 
 Experience:
 
 5 to 10 years of relevant experience
</div>

Senior Sales Manager (Corporate Salary)

Aditya Birla Group

<div>
 
 Key Accountabilities &amp; Support Actions
 
 
 
 Sales Growth &amp; Order Management
 
 
 <ul>
 <li>
 Proactively generate business enquiries through market research, networking, to expand the customer base.
 </li>
 <li>
 Develop and implement strategies to achieve assigned
 
 
 </li>
 </ul>
 sales targets for building materials
 
 
 <ul>
 <li>
 Manage existing customer accounts by facilitating repeat orders and upselling opportunities.
 </li>
 <li>
 Ensure efficient order processing through digital tools and support customers with pre-order inquiries.
 </li>
 <li>
 Manage customer accounts to ensure timely collection of all receivables.
 
 
 </li>
 </ul>
 Customer Acquisition &amp; Relationship Management
 
 
 <ul>
 <li>
 Develop and execute a strategic plan to identify and target retailer, wholesalers, contractors, builders in the construction materials sector.
 </li>
 <li>
 Build strong relationships with key decision-makers by conducting regular customer visits and fostering ongoing communication.
 </li>
 <li>
 Convert qualified leads and onboard new customers and drive continuous transactions to meet Gross Merchandise Value (GMV) forecast and revenue targets.
 
 
 </li>
 </ul>
 Data updating and process management
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date customer data by meticulously capturing, entering, and updating all relevant information in the CRM system. This includes ensuring timely meeting updates, managing CX data documents, and effectively handling all inquiries.
 
 
 </li>
 </ul>
 Customer Satisfaction
 
 
 <ul>
 <li>
 Proactively manage customer expectations by maintaining clear communication on delivery timelines and product quality.
 </li>
 <li>
 Address customer inquiries and resolve any issues in a timely and professional manner.
 </li>
 <li>
 Ensure customer satisfaction by monitoring key metrics and identifying areas for improvement.
 
 
 </li>
 </ul>
 Collaboration, Compliance &amp; Team Management
 
 
 <ul>
 <li>
 Collaborate effectively with internal teams (operations, finance, logistics, category) to ensure smooth order fulfilment and customer service.
 </li>
 <li>
 Introduce new construction material products to the market as per company requirements and customer needs.
 </li>
 <li>
 Ensure adherence to all local regulations, company standards, processes and policies throughout the sales process.
 </li>
 <li>
 Proven experience in team management or mentoring, with the ability to guide, support, and develop team members effectively.
 </li>
 </ul>
</div>

Senior Relationship Manager North

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