branch manager

senior manager - sales

senior manager

Flipkart

<div>
 
 
 About the Role:
 
 
 <ul>
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 Responsible for driving operational excellence, performance, and reliability across the assigned cluster.
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 The Cluster Manager will ensure service quality, customer growth, and expansion through effective operations governance, cost optimization, and first-last mile leadership.
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 Should be able to work in a fast-paced, dynamic environment and collaborate with cross-functional teams to enable scalable operations, network efficiency and customer satisfaction.
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 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Drive organic growth of customers within the cluster through superior service and reliability.
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 Ensure operational governance, SLA adherence, and end-to-end service quality.
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 Oversee FLM partner appointment, manage manpower vendors, cost optimization, and productivity.
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 Plan and execute cluster expansion and capacity enhancement.
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 Analyse performance data, drive RCA, and implement corrective actions across hubs and branches.
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 Collaborate with Zonal and central teams on implementing new initiatives and optimizations
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 </ul>
 
 
 
 
 
 Skills:
 
 
 
 Operations Leadership, Customer Growth, Performance Management, Cost Optimization, Governance, Reliability Improvement, Partner Management, Expansion Planning, Communication
 
 
 
 Experience:
 
 5&ndash;8 years
 
 
 
 
</div>

Senior Manager

IndiGo (InterGlobe Aviation Ltd)

<div>
 
 Position Title:
 
 Sr. Manager Sales
 
 
 
 Role Overview
 
 
 
 The role is responsible for leading and executing strategic sales initiatives to drive revenue growth, expand market share, and strengthen relationships with key stakeholders. This role involves managing the sales team, developing new business opportunities, and collaborating across departments to ensure alignment with organizational goals.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Sales Strategy &amp; Planning
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 Develop and execute sales strategies to achieve revenue, market expansion, and customer acquisition goals.
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 Conduct competitor benchmarking to refine pricing, promotions, and service offerings.
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 Utilize customer insights to enhance product offerings and improve customer experience.
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 Monitor market trends, economic shifts, and regulatory changes to proactively adapt strategies.
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 Team Leadership &amp; Development
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 Lead and motivate the sales team to meet individual and collective targets.
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 Conduct regular performance reviews and identify training needs.
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 Foster a culture of collaboration, innovation, and excellence.
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 Client Relationship Management
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 Build and maintain strong relationships with travel agencies and trade bodies.
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 Business Development
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 Identify and pursue new business opportunities, including partnerships with airlines, hotels, and travel companies.
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 Represent the airline at industry events to enhance brand visibility and secure new deals.
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 Financial Oversight
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 Collaborate with revenue management to align sales strategies with pricing and yield objectives.
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 Monitor and report on sales performance to senior management.
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 Cross-Functional Collaboration
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 Work closely with airport operations, marketing, customer service, and other departments to ensure consistent customer experiences.
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 Provide input on marketing campaigns, promotions, and loyalty programs.
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 Compliance &amp; Reporting
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 Ensure all sales activities adhere to industry regulations and company policies.
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 Present regular reports, forecasts, and market analyses to senior leadership.
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
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 Education: Bachelor&rsquo;s degree required; MBA or Master&rsquo;s in Sales &amp; Marketing preferred.
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 Experience: 7&ndash;10 years in sales management, preferably in the airline, travel, or hospitality industry.
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 Skills:
 </li>
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 Leadership and team management
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 Strategic thinking and analytical ability
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 Strong interpersonal and negotiation skills
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 Excellent communication and presentation
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 Proficiency in Microsoft Office, Power BI, and Salesforce
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 </ul>
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 Flexibility: Willingness to travel frequently and work flexible hours.
 
 </li>
 </ul>
 At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers.
 
 
 Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their &ndash; but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status.
</div>

Senior Manager - Sales

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Senior Manager-Acquisition (Current Account)
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
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 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
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 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
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 Proactive registration and activation of acquired customers to direct banking channels
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 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
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 Assist and support the Sales Manager in catchment mapping and scoping exercise
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 Provide regular feedback to SM / RM on opportunities and customer needs
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 Ensure adherence to selling norms and SOPs defined by the organization
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 Ensure strict compliance with internal guidelines and external regulations
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 Ensure quality sourcing in line with the Bank's policy
 
 
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 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
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 High degree of market awareness and understanding of customer's needs
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 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
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 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Senior Manager-Acquisition (Current Account)

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Senior Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 Location: DELHI
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Senior Manager &ndash; HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic HR Partnership
 
 
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 Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
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 Act as a trusted advisor on workforce planning, talent management, and organizational design.
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 </ul>
 
 
 Talent &amp; Performance Management
 
 
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 Drive performance management processes and coach leaders on feedback and development.
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 </ul>
 
 
 
 
 
 Employee Relations &amp; Engagement
 
 
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 Manage employee relations cases, ensuring fair and consistent resolution.
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 Foster a culture of engagement, inclusion, and continuous improvement.
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 Compliance &amp; Risk Management
 
 
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 Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
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 Partner with legal and compliance teams to mitigate risks.
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 Operational HR Excellence
 
 
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 Oversee HR operations including onboarding, payroll coordination, and benefits administration.
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 Analyze HR metrics to inform decisions and improve processes.
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 Change Management &amp; Communication
 
 
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 Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
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 Facilitate effective communication between HR and airport operational teams.
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 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
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 MBA/PGDM in Human Resources or related field.
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 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
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 Exposure to large-scale operations, preferably in aviation or a regulated industry.
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 Experience in aviation, transportation, or large-scale operational environments preferred.
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 Strong knowledge of labor laws, HR systems, and compliance frameworks.
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 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
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 Strategic thinking and business acumen.
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 Strong interpersonal and influencing skills.
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 Data-driven decision-making.
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 Crisis management and adaptability.
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 Proficiency in HRIS and analytics tools.
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 </ul>
 
 
</div>

Senior Manager – Human Resources (HRBP)

<div>
 
 
 
 JOB PURPOSE
 
 
 
 
 Manager-QMS, reporting to the designated manager serves as a business partner to the AISATS &ndash; business unit leaders by managing and implementing processes in Operations and ensuring consistencies which support the Mission, Vision and Objectives of AISATS. She/he is also responsible for acquiring certifications for AISATS and thereby maintaining the standards for the same.
 
 
 
 
 
 Manager- QMS interacts with AISATS senior management and staff along with external agencies to define, acquire, measure, monitor and validate AISATS Quality Management System and service standards.
 
 
 
 
 
 Manager- QMS also manages a team of talents who are accountable for delivery of data and information about AISATS.
 
 
 
 
 
 SPECIFIC RESPONSIBILITIES
 
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 Manage the department performance from a purely Operational aspect.
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 Lead, manage and recommend feasible options to reporting manager to ensure that the services provided are consistent, fit for purpose and meet both external and internal requirements; this would include both legal compliance and customer expectations
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 Maintain a set of AISATS data archives.
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 Responsible for every aspect of the QMS/QC function from Audit Planning, Conduct of Audits, &amp; Implementation, Corrective Action &amp; Closure, Monitoring &amp; Verification, Feedback/follow up and re audit where necessary
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 Converts data collected during internal audits into information and provide necessary statistics to Senior Management for Management Review.
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 Responsible for strategizing and defining the Internal Audit Plan and review the implementation of the Annual Plan across the company while streamlining the Audits to minimize disruptions/duplications on operations.
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 Assist the BU Head to implement the Quality Policy, Quality Manual and measureable Quality Targets in accordance to ISO 9001:2015 that is appropriate to AISATS goals and supports strategies devised by the senior management to achieve those policies.
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 Implement and maintain the processes needed for seamless QMS functioning.
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 Monitor measure and analyze the QMS within the organization and make continuous improvements to suit AISATS operations and changing environment/policies.
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 Initiate and implement process/certification projects involving continual improvement and best industry standards.
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 Ensure implementation of an effective system of document and record controls.
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 </ul>
 
 
 
 
 
 
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 Ensure development of a system of identification and traceability of process and records.
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 Implement the internal audit program to verify that the QMS conforms to planned arrangements.
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 Coordinates audit follow-up and closure activities, to see that recommendations have been implemented or otherwise resolved.
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 Perform Internal Audits at other stations as and when asked to.
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 Analysis of the data collected on the effectiveness of the QMS and evaluate where the continuous improvement of the QMS can be made.
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 Manage the Quality Management team in carrying out routine activities and persuading reluctant employees within AISATS to change their way of working to incorporate quality methods.
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 Ensure that Quality Control mechanism is in place such that operation functions have an active process of conducting self-audits to ensure compliance/conformity to various standards.
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 Overlooks the Safety Audits performed at the station and ensures that the Safety function is performing as required.
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 Ensure the protection of data archives and the integrity, security, confidentiality and privacy of data, information and knowledge of AISATS.
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 Support Senior Management- AISATS, in ensuring smooth functioning of the internal Audit department and document the Internal Audit monthly report for providing an update to the AISATS Senior management on Internal Audit activities and challenges.
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 Responsible for managerial review and approval of the audit report, Discusses audit results with management to ensure recommendations are understood, accepted and appropriate corrective action is proposed. Assures that appropriate auditee responses to the audit report are received.
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 Developing programs to support the effective implementation of QMS as stated in the Quality Manual and Process Manual.
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 Translate documented requirements into functional specifications.
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 Perform any other functions as required by the BU Head
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 Responsible and accountable for overall quality, safety and security of operations.
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 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 <ul>
 <li>
 Master&rsquo;s/University Degree with minimum 10 years of working experience of which at least
 </li>
 </ul>
 
 02 years in a managerial/supervisory capacity in the Aviation Industry
 
 <ul>
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 Certified Internal Auditor with an in-depth knowledge of the auditing field.
 </li>
 </ul>
 
 
 
 
 RELEVANT EXPERIENCE
 
 
 Manager- QMS should possess the following experiences:
 
 
 
 
 
 
 
 <ul>
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 Have extensive experience across all areas of operations namely Passenger Services, Flight Operations, Baggage and Ramp
 </li>
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 Have demonstrated ability in negotiations as well as presentations, budget preparations and execution
 </li>
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 Have the appropriate skill set to set and manage priorities at senior management level
 </li>
 </ul>
 
 
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOURS
 
 
 For a successful role as Manager&ndash;QMS, he/she should have the following traits:
 
 <ul>
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 Have management and leadership skills
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 Effective communication skills and leadership traits to relate to all levels of employees and handling cross sectional teams
 </li>
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 Comprehend and translate complex data and its relationship to trends and observations
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 </ul>
 
 
</div>

Manager – Quality Management System Aviation

Navair International Ltd.

<div>
 
 
 Job Title: Billing Engineer &ndash; Fire Door Installation
 
 
 
 
 Location
 
 : Delhi / NCR
 
 
 
 Experience
 
 : Minimum 3 to 5 Years
 
 
 
 Qualification
 
 : B.Tech / Diploma in any stream
 
 
 
 Industry
 
 : Fire Door Manufacturing &amp; Installation
 
 
 
 Age Group
 
 : 30&ndash;40 Years
 
 
 
 Employment Type
 
 : Full-time
 
 
 
 Travel
 
 : Bike Mandatory for Site Visits
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for a dynamic and responsible
 
 Billing Engineer
 
 with hands-on experience in fire door installation projects. The role involves managing day-to-day project execution, coordinating with clients and site teams, and ensuring timely and quality delivery of projects within budget.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist in overall project planning, execution, and monitoring of fire door installation projects.
 </li>
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 Coordinate with clients, consultants, contractors, and internal teams for smooth project execution.
 </li>
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 Prepare and track project schedules, site progress reports, and installation milestones.
 </li>
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 Supervise and support site engineers, ensuring adherence to quality and safety standards.
 </li>
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 Oversee site measurements, BOQ validations, and billing support.
 </li>
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 Resolve on-site technical issues and escalate where necessary.
 </li>
 <li>
 Ensure proper documentation including work orders, installation checklists, and client sign-offs.
 </li>
 <li>
 Conduct regular site visits and ensure project deadlines are met.
 </li>
 <li>
 Report project status to the Project Manager and senior management.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 B.Tech / Diploma in any stream.
 </li>
 <li>
 Minimum 3 years of experience in project execution, preferably in the
 
 fire door or door hardware installation industry
 
 .
 </li>
 <li>
 Strong project coordination and team management skills.
 </li>
 <li>
 Proficiency in MS Excel, project management tools, and AutoCAD.
 </li>
 <li>
 Sound knowledge of industry standards and safety compliance.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 </ul>
 
 
 
 
 
 Preferred:
 
 
 <ul>
 <li>
 Experience handling multiple project sites simultaneously.
 </li>
 <li>
 Local candidate or willing to relocate to Delhi.
 </li>
 </ul>
 
 
 
 
 resume@navairindia.com
 
 
 
</div>

Billing Engineer

MARS Cosmetics

<div>
 
 We at MARS Cosmetics are hiring for a
 
 DMS Support
 
 with basic requirements mentioned below:
 
 
 
 Location:
 
 Netaji Subhash Place, Delhi, India.
 
 
 
 Department:
 
 MIS Department
 
 
 
 Role:
 
 DMS Support
 
 
 
 
 
 
 About MARS Cosmetics:
 
 
 
 MARS Cosmetics is a globally recognized beauty brand that thrives on innovation, diversity ,and empowering individuals through high-quality beauty solutions. Headquartered in New Delhi, MARS Cosmetics is committed to offering ground breaking products that meet the ever-evolving needs of consumers worldwide.
 
 
 
 
 
 
 Job Description:
 
 
 
 As a DMS Support, you will be primary key liaison between our clients and internal teams, ensuring seamless communication and effective resolution of issues. You will be responsible for providing backend support, addressing client queries, and assisting users in maximizing the potential of our (DMS). Your role will contribute to the smooth operation of distribution processes, maintain inventory accuracy, and support a solution-driven approach to ensure an optimal client experience. By delivering high-quality service and effective system usage guidance, you will play a critical part in supporting the success of our operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Handle client queries and complaints, providing timely solutions and follow-ups.
 
 
 Deliver accurate information to clients, ensuring effective system usage.
 
 
 Monitor stock movement, adjust orders, and manage inventory levels with Sales Manager &amp; SS.
 
 
 Oversee regular stock audits to ensure data accuracy.
 
 
 Provide insights into trends, sales forecasts, and stock levels to senior management.
 
 
 Evaluate team performance and suggest areas for improvement.
 
 
 Conduct user training for effective DMS usage.
 
 
 Consistently upgrade product knowledge for better client adoption.
 
 
 
 
 
 
 Key Skills Required:
 
 
 
 &gt; Experience: 2+ years in DMS support, customer service, or distribution operations.
 
 
 &gt; Strong problem-solving, communication, and inventory management skills.
 
 
 &gt; Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and DMS-related software.
 
 
 &gt; Analytical and data-driven mindset to inform decision-making and improve operational processes.
 
 
 
 
 
 
 Location:
 
 
 
 Delhi
 
</div>

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