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senior officer - leisure reservations Jobs in Riyadh Ksa For Dammam Hub Jobs In A Kids Nursery In Sharjah Jobs In 60ajman United Arab Emirates

senior officer - leisure reservations

senior officer leisure reservations

Almosafer

<div>
 
 
 About the company:
 
 
 
 
 
 
 At Almosafer (part of Seera Group), we&rsquo;re not just part of the travel industry, we&rsquo;re helping shape its future.
 
 
 
 
 
 As Saudi Arabia&rsquo;s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
 
 
 Rooted in our name &ldquo;Almosafer,&rdquo; meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
 
 
 We&rsquo;re united by a bold vision:
 
 
 To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
 
 
 Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
 
 
 
 
 
 
 
 
 
 
 
 
 About the role:
 
 
 
 The Leisure Reservation Sr. Officer is responsible for answering product and service questions, booking flights, tours, and hotels, and suggesting suitable enhancements from our portfolio of products and services to help our clients create and confirm the most suitable and inclusive travel plans for their mutual guests.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage the request process from the original inquiry to payment, service closure, and beyond.
 </li>
 <li>
 If necessary, communicate directly with the country's GSA/Representatives.
 </li>
 <li>
 Identify product or service shortages in your source markets.
 </li>
 <li>
 Resolve agent doubts and questions in order to provide complete customer satisfaction.
 </li>
 <li>
 Provide cultural and destination information.
 </li>
 <li>
 Book, and if necessary, change all aspects of the tour package in accordance with our laws and regulations.
 </li>
 <li>
 Complete any project operation documentation that is required.
 </li>
 <li>
 Notify the Sales Centre Supervisor of any issues or concerns that need to be escalated.
 </li>
 <li>
 Maintain customer data confidentiality in accordance with all applicable rules.
 </li>
 <li>
 Maintain work schedules and fulfil business needs (such as flexible locations and working hours).
 </li>
 <li>
 Meet the conversion and revenue targets while maintaining client happiness.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Profile requirements:
 
 
 <ul>
 <li>
 Experience in a Customer Service/Sales Centre situation, within the hospitality, tourism industry, or in a related function.
 </li>
 <li>
 Knowledgeable of Saudi Arabia's geography, culture, history, and traditions.
 </li>
 <li>
 Excellent oral and written communication abilities in English.
 </li>
 <li>
 Understanding and knowledge of English-speaking source countries, cultures, nuances, and
 </li>
 <li>
 travel requirements. UK, USA, and Canada, for example.
 </li>
 <li>
 Travel experience outside of the Kingdom of Saudi Arabia is desired.
 </li>
 <li>
 Positive and professional business attitude and approach.
 </li>
 <li>
 Applicants must be enthusiastic about the Saudi tourism business.
 </li>
 <li>
 Ability and willingness to work shifts and "out of hours" as needed.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
 
 
 Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
 
 
 
 
 
 Here, you will find:
 
 
 A purpose-led workplace where your ideas can create real impact
 
 
 Ongoing learning and development to help you grow with intention
 
 
 Recognition that celebrates your wins, both big and small
 
 
 A community built on trust, curiosity, and shared momentum
 
 
 
 
 
 No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
 
 
 
</div>

Senior Officer - Leisure Reservations

Hilton

<div>Reservations Agent
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
 
 
What will I be doing? 
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Agent

Qiddiya Investment Company

<div>About the Role
The Senior Specialist - Hospitality Assets Strategy at Qiddiya Investment Company will play a pivotal role in shaping our hospitality portfolio. This role requires a strategic thinker with deep knowledge of the hospitality industry to contribute to our vision of creating world-class entertainment and leisure experiences in Saudi Arabia. You will work alongside a dynamic team to develop and execute strategies for hospitality assets from concept through to operational readiness.
Key Responsibilities<ul>
<li>
Assist in the development and execution of strategies for the hospitality asset portfolio, including hotels, resorts, and other accommodation offerings.</li>
<li>Conduct market research and feasibility studies to support strategic decision-making regarding hospitality investments.</li>
<li>Collaborate with internal stakeholders and external partners to ensure alignment with Qiddiya&rsquo;s overall strategy and vision.</li>
<li>Analyze operational and financial performance data from hospitality assets, identifying opportunities for improvement and growth.</li>
<li>Support the development of business plans, financial models, and investment proposals for new hospitality projects.</li>
<li>Monitor industry trends, competitor performance, and regulatory changes affecting the hospitality landscape.</li>
<li>Prepare presentations and reports for senior management and stakeholders to facilitate informed decision-making.</li>
<li>Participate in stakeholder meetings and coordinate with various teams to ensure successful project execution and goal achievement.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Minimum 3 years of experience in hospitality asset management, development, or strategic planning</li></ul></div>

Senior Specialist - Hospitality Assets Strategy

Ten Lifestyle Group

<div>To complement our team in the Saudi Arabia, we are looking for an Arabic-speaking Luxury Travel Consultant in the area of Luxury Lifestyle Management.
Ten Group is the global leader in lifestyle and travel services. Since 1998, our personalized, world-class and expert service has enabled world-renowned companies to achieve maximum customer satisfaction and retention. Today, we work with more than 50 global companies and serve millions of customers in over 52 countries from 22 select locations in major financial capitals worldwide.<h3 class="jobSectionHeader">
Overview of responsibilities:</h3><ul><li>
Advise our premium customers - on the phone and by email in Arabic and English.</li><li>
Process customer requests from the preparation of the offer to the billing of individual trips as well as in the areas of restaurant/club reservations, gift organization, tickets (sports, culture), spa/fitness, yacht, flowers, transport, sightseeing etc.</li><li>
Make reservations with restaurants, airlines, hotels, and destination agencies.</li><li>
Prepare tailor-made offers and travel documents, create itineraries, obtain visas and administrative processing.</li><li>
Proactively inform and inspire customers about exclusive promotions and events, ensuring they benefit from unique opportunities.</li></ul>
Requirements<h3 class="jobSectionHeader">
Your Profile:</h3><ul><li>
You have excellent language skills in professional Arabic and English, in written and spoken (C2 according to The Common European Framework).</li><li>
Have completed tertiary qualification or equivalent training, ideally in the field of tourism.</li><li>
Have several years of professional experience in the travel industry, a tour operator or in a travel agency, or at least 3 years of professional experience in luxury concierge, hospitality or high-end customer servic.</li><li>
Have GDS knowledge (preferably Amadeus) and excellent destination knowledge.</li><li>
Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture.</li><li>
Are service-oriented, flexible and able to work under pressure.</li><li>
Have a positive attitude and identify with Ten Group values.</li><li>
Have excellent communication skills.</li><li>
Value exceptional service and live by this motto.</li><li>
Are available on a full-time basis (40hrs per week).</li></ul><h3 class="jobSectionHeader">
Work Guidelines:</h3><ul>
<li><ul><li>Located in Riyadh - Saudi Arabia.</li></ul></li>
<li><ul><li>Please note this is a position that requires to be working from office 5 days a week.</li></ul></li>
</ul>
Benefits
Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development.<h3 class="jobSectionHeader">
Rewards designed around you:</h3><ul><li>
A competitive salary depending on experience, plus a performance-based bonus.</li><li>
Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.</li><li>
Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.</li><li>
Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.</li><li>
Remote Working Holidays - possibilities to Travel and Work anywhere in the world!</li><li>
Employee Discounts. Access to lots of great travel and entertainment discounts as our clients&rsquo; members would!</li><li>
Be part of our global, dynamic, and inclusive Team, with diversity at its core.</li><li>
Genuine career opportunities within a dynamic and international company.</li></ul><h3 class="jobSectionHeader">
Who We Are</h3>
Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Net Worth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.
We deliver our service through a combination of Ten&rsquo;s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.<h3 class="jobSectionHeader">
Commitment to Diversity</h3>
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
&ldquo;Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.&rdquo;
Please have a look our video!</div>

Luxury Leisure Travel Consultant - Arabic speaking

Qiddiya | القدية

<div>
 Qiddiya Investment Company is at the forefront of creating a transformative entertainment and leisure destination, and we invite you to be a part of this incredible journey. We are currently searching for a Senior Manager, Procurement - Residential to lead the procurement efforts for our residential development projects.
 
 
 The Senior Manager, Procurement - Residential will play a crucial role in sourcing and managing vendors, ensuring the timely and cost-effective acquisition of materials and services necessary for our residential initiatives. This position will focus on building relationships with suppliers, enhancing procurement strategies, and optimizing overall project efficiencies.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and implement procurement strategies specifically for residential construction projects, ensuring alignment with company objectives
 </li>
 <li>
 Manage the procurement lifecycle, including vendor selection, contract negotiation, and performance monitoring
 </li>
 <li>
 Establish and maintain strong relationships with suppliers to ensure the best value for the organization
 </li>
 <li>
 Conduct thorough market analysis to identify new suppliers and maintain an updated supplier database
 </li>
 <li>
 Work closely with project management teams to assess procurement needs and coordinate resources effectively
 </li>
 <li>
 Lead and mentor a team of procurement professionals, fostering a collaborative and results-driven environment
 </li>
 <li>
 Prepare and present procurement reports to senior management, highlighting key metrics and performance indicators
 </li>
 <li>
 Identify process improvement opportunities to enhance the efficiency and effectiveness of procurement operations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Supply Chain Management, Engineering, or a related field; Master's degree is an advantage
 </li>
 <li>
 Minimum of 12-15 years of procurement experience, with at least 5 years managing procurement in the residential sector
 </li>
 <li>
 Experience working for a Residential Developer or a High-End Consultancy preferred
 </li>
 <li>
 Strong knowledge of procurement best practices and experience in negotiating contracts
 </li>
 <li>
 Proven leadership skills and experience in managing a procurement team
 </li>
 <li>
 Excellent analytical skills and the ability to make data-driven decisions
 </li>
 <li>
 Strong communication skills with the ability to engage and influence stakeholders
 </li>
 <li>
 Proficiency in procurement software and advanced Excel skills
 </li>
 <li>
 In-depth understanding of market conditions, pricing strategies, and supplier capabilities within the residential construction industry
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Attractive compensation and benefits package
</div>

Senior Manager, Procurement - Residential (DEL 115)

<div>Qiddiya Investment Company is at the forefront of creating a transformative entertainment and leisure destination, and we invite you to be a part of this incredible journey. We are currently searching for a Senior Manager, Procurement - Residential to lead the procurement efforts for our residential development projects.
The Senior Manager, Procurement - Residential will play a crucial role in sourcing and managing vendors, ensuring the timely and cost-effective acquisition of materials and services necessary for our residential initiatives. This position will focus on building relationships with suppliers, enhancing procurement strategies, and optimizing overall project efficiencies.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Develop and implement procurement strategies specifically for residential construction projects, ensuring alignment with company objectives.</li>
<li>Manage the procurement lifecycle, including vendor selection, contract negotiation, and performance monitoring.</li>
<li>Establish and maintain strong relationships with suppliers to ensure the best value for the organization.</li>
<li>Conduct thorough market analysis to identify new suppliers and maintain an updated supplier database.</li>
<li>Work closely with project management teams to assess procurement needs and coordinate resources effectively.</li>
<li>Lead and mentor a team of procurement professionals, fostering a collaborative and results-driven environment.</li>
<li>Prepare and present procurement reports to senior management, highlighting key metrics and performance indicators.</li>
<li>Identify process improvement opportunities to enhance the efficiency and effectiveness of procurement operations.</li>
</ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in Supply Chain Management, Engineering, or a related field; Master&rsquo;s degree is an advantage.</li>
<li>Minimum of 12-15 years of procurement experience, with at least 5 years managing procurement in the residential sector.</li>
<li>Experience working for a Residential Developer or a High-End Consultancy preferred
</li><li>Strong knowledge of procurement best practices and experience in negotiating contracts.</li>
<li>Proven leadership skills and experience in managing a procurement team.</li>
<li>Excellent analytical skills and the ability to make data-driven decisions.</li>
<li>Strong communication skills with the ability to engage and influence stakeholders.</li>
<li>Proficiency in procurement software and advanced Excel skills.</li>
<li>In-depth understanding of market conditions, pricing strategies, and supplier capabilities within the residential construction industry.</li>
</ul>
Benefits
Attractive compensation and benefits package</div>

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