executive - procurement

senior manager procurement and supply chain Jobs in Pune

senior manager procurement and supply chain

global purchasing executive

head of procurement

procurement analyst

senior procurement manager

Ecolab

<div>
 Job Characteristics:Provides category support to one of the major spend categories. May also work in a specialty area such as compliance, systems and processes. Contracts, selects and negotiates with vendors. Evaluates vendor reliability and follows up on any problems regarding the use of purchased materials. Works closely on a daily basis with suppliers and internal associates including planners, and plant procurement associates to help ensure high service and quality levels that align to the negotiated terms of the supplier contract. Negotiates contracts. May give some guidance and direction to other Procurement Specialists.
 
 
 Education/Work Experience:Degree in Engineering related discipline, chemistry, or related business degree and three to five years of work experience.
 
 
 Independence level/Reports to:Under general supervision. Has authority to issue purchase orders, purchase agreements and blanket orders within corporate purchasing policy to achieve desired results. Makes recommendations to engineering on substitutions and standardization of parts. Typically reports to a Procurement Manager or Sr. Procurement Manager.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Procurement Representative

Thermo Fisher Scientific

<div>
 
 Work Schedule
 
 
 
 Standard (Mon-Fri)
 
 
 
 Environmental Conditions
 
 
 
 Office
 
 
 
 About The Company
 
 
 
 Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue exceeding $42 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 120,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
 
 
 
 Position Overview
 
 
 
 Thermo Fisher Scientific is pleased to introduce a versatile opportunity for a dedicated Senior Supply Chain Manager to join our esteemed manufacturing team in Pune, Maharashtra, India. As a procurement and supply chain leader, you will enhance cost efficiencies and drive strategic goal execution effectively.
 
 
 
 How You Will Make An Impact
 
 
 
 In the capacity of Sr. Manager of Supply Chain, you will manage the supply chain functions at our Pune and Nashik plants. Your leadership is critical for driving ongoing enhancements, localizing supply chains, and effectively implementing cost-saving strategies. Working closely with team members and partners is key to ensuring timely deliveries and outstanding quality, thereby making a substantial impact on our growth goals.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise the entire supply chain process, covering procurement, production planning, logistics, inventory supervision, and distribution.
 </li>
 <li>
 Develop and implement supply chain strategies that align with the company's business goals and objectives.
 </li>
 <li>
 Supervise and nurture a team of Commodity Sourcing Managers/Specialists to craft and implement successful sourcing strategies.
 </li>
 <li>
 Coordinate procurement and supply chain activities for localization projects, including "Product Transfers" and "New Product Introductions" (NPIs).
 </li>
 <li>
 Build and maintain a robust RFQ and qualification projects pipeline in collaboration with business units and global commodity leaders.
 </li>
 <li>
 Develop new supplier capabilities in India to capitalize on market and global opportunities.
 </li>
 <li>
 Work closely with internal customers and suppliers to improve Bill of Materials (BOM) costs for customer bids.
 </li>
 <li>
 Implement and drive cost-out initiatives to improve product costs, increase margins, and increase bid wins.
 </li>
 <li>
 Supervise and improve supplier performance and relationships, ensuring compliance with cost, quality, and delivery targets.
 </li>
 <li>
 Lead initiatives such as Vendor Managed Inventory (VMI) deployment, lead time reduction, supplier capacity improvements, supply chain simplifications, and risk mitigation.
 </li>
 <li>
 Coordinate the development and execution of demand planning and forecasting processes to optimize inventory levels and minimize stockouts.
 </li>
 <li>
 Carry out price discussions and complete agreements with crucial vendors.
 </li>
 <li>
 Lead a team of supply chain professionals, offering mentorship, training, and development to ensure dedication.
 </li>
 <li>
 Develop and sustain connections with crucial vendors, bargaining for favourable conditions, and guaranteeing a consistent flow of materials.
 </li>
 <li>
 Supervise and analyse supply chain performance metrics to identify areas for improvement and implement corrective actions.
 </li>
 <li>
 Implement standard methodologies and continuous improvement initiatives to improve supply chain efficiency, lower costs, and boost service levels.
 </li>
 <li>
 Make sure to adhere to all regulatory mandates and company guidelines concerning supply chain operations.
 </li>
 <li>
 Manage supply chain risks and develop contingency plans to mitigate potential disruptions.
 
 
 </li>
 </ul>
 
 Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain management, Engineering, or a related field; MBA or equivalent experience preferred.
 </li>
 <li>
 10 to 12 years of experience in supply chain management, procurement, and logistics.
 </li>
 <li>
 Industrial vertical Procurement and Sourcing experience will be an advantage (Fabrication / Sheetmetal / machining / plastics / electrical &amp; electronics)
 </li>
 <li>
 Proven track record of leading and developing strong supply chain teams.
 </li>
 <li>
 Strong strategic sourcing and supplier leadership skills.
 </li>
 <li>
 Outstanding analytical and problem-solving abilities.
 </li>
 <li>
 Communication and negotiation skills.
 </li>
 <li>
 Ability to thrive in a fast-paced, multi-cultural, and multi-time zone environment.
 </li>
 <li>
 Expertise in supply chain management software and tools.
 </li>
 <li>
 Comprehensive grasp of regulatory requirements and standard processes within the industry.
 
 
 </li>
 </ul>
 Why Join Us?
 
 
 At Thermo Fisher Scientific, we value Integrity, Intensity, Innovation, and Involvement. We are committed to crafting an inclusive and collaborative work environment where every team member can achieve their full potential. Join us and give to our mission of making the world healthier, cleaner, and safer. Together, we will achieve outstanding results and make a lasting impact!
 
 
</div>

Senior Manager Procurement and Supply Chain

Emerson

<div>
 
 Job Description
 
 
 
 
 Job Summary:
 
 
 
 If you are a Supply Chain professional and looking for career opportunity, Emerson has an exciting offer to you! As a
 
 Senior
 
 
 Procurement Engineer
 
 you will be responsible to manage the complete project BOM procurement from quote to cash, Actively contribute as an effective team member in developing and executing the project procurement plan, ensuring seamless project delivery. Engages with proposal team in establishing the right cost during proposal. Collaborate with category managers &amp; function leads. Maintain techno commercial documentation, identify risks, and adapt to new technologies.
 
 
 
 In this Role, Your Responsibilities Will Be:
 
 
 
 <ul>
 <li>
 Lead end-to-end procurement activities including sourcing, negotiation, order placement, fulfillment, and supplier performance to ensure timely and cost-effective delivery.
 </li>
 <li>
 Develop and manage procurement plans with proper scheduling and coordination for assigned projects.
 </li>
 <li>
 Collaborate cross-functionally with engineering and other departments to proactively resolve material-related issues.
 </li>
 <li>
 Conduct techno-commercial evaluations across disciplines (Instrumentation, Mechanical, Software, Electrical), coordinate with suppliers and technical teams, and prepare cost comparison statements.
 </li>
 <li>
 Expedite vendor deliveries and conduct regular supplier visits to ensure adherence to project timelines and commitments.
 </li>
 <li>
 Ensure compliance with Emerson&rsquo;s processes, including Business Ethics, International Trade Compliance, and business unit guidelines.
 </li>
 <li>
 Coordinate with logistics teams for timely receipt and dispatch of Interco and buyout materials, ensuring LCR/GRN completion and vendor payment tracking.
 </li>
 <li>
 Maintain detailed procurement records to support spend analysis, audits, performance reviews, benchmarking, and scorecard reporting.
 </li>
 <li>
 Align procurement strategies with Global Category Management, leveraging AVL, global agreements, and intercompany sourcing opportunities.
 </li>
 <li>
 Manage change orders efficiently, maintaining documentation to support claims and ensuring smooth, amicable supplier recoveries.
 </li>
 <li>
 Support proposal teams with pre-bid procurement inputs and engagement during the bidding phase.
 </li>
 <li>
 Foster strong stakeholder and supplier relationships to ensure smooth procurement execution and collaborative problem-solving.
 </li>
 <li>
 Ensure accurate and timely management of MIS and procurement data, generating weekly and monthly reports on supply chain KPIs.
 </li>
 <li>
 Address complex procurement challenges through effective data analysis and performance tracking.
 
 
 </li>
 </ul>
 
 Who You Are:
 
 
 
 You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach.
 
 
 
 For This Role, You Will Need:
 
 
 
 <ul>
 <li>
 Possess strong procurement management and problem-solving skills.
 </li>
 <li>
 Experience in Oil &amp; Gas, chemical, petrochemical, valve industry, Project Based Companies is preferred
 </li>
 <li>
 Well conversant with Direct/Indirect Taxation, GST and Customs Duty
 </li>
 <li>
 Good knowledge of Freight Forwarding, CHA Handling, EXIM Docs., Clearances &amp; Local Transportations.
 </li>
 <li>
 Proficiency in MS Office applications, ERP (Oracle/SAP) tools
 </li>
 <li>
 Ability to work with multiple stakeholders in matrix organization
 </li>
 <li>
 Flexible to travel as per business needs
 
 
 </li>
 </ul>
 
 Preferred Qualifications that Set You Apart:
 
 
 
 <ul>
 <li>
 Engineering Graduate in Instrumentation/ Mechanical/ Electrical Engineering.
 </li>
 <li>
 10+ years of experience in procurement/sourcing.
 </li>
 <li>
 Strong negotiation and contract management skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 
 
 </li>
 </ul>
 
 Our Culture &amp; Commitment to You
 
 
 
 At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives&mdash;because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
 
 
 We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
 
 
 
 About Us
 
 
 
 
 WHY EMERSON
 
 
 
 
 Our Commitment to Our People
 
 
 
 At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
 
 
 We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world&rsquo;s most complex problems &mdash; for our customers, our communities, and the planet. You&rsquo;ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
 
 
 At Emerson, you&rsquo;ll see firsthand that our people are at the center of everything we do. So, let&rsquo;s go. Let&rsquo;s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let&rsquo;s go, together.
 
 
 
 Accessibility Assistance or Accommodation
 
 
 
 If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
 
 
 
 About Emerson
 
 
 
 Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
 
 
 With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
 
 
 We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you&rsquo;re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you&rsquo;ll find your chance to make a difference with Emerson. Join our team &ndash; let&rsquo;s go!
 
 
 
 No calls or agencies please.
 
</div>

Senior Procurement Engineer

Lodha

<div>
 
 Role Offered: Sub Category Manager - Central Procurement
 
 
 
 
 
 Department: Central Procurement
 
 
 
 
 
 Role: Awarding contracts for Civil package (Buildings)
 
 
 
 
 
 Type of Industry: Real Estate/ Infrastructure
 
 
 
 
 
 Required educational qualification: Min. B.E./B.Tech (Civil)
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Experience in finalising contracts for residential Civil buildings (like RCC Structure for various types of buildings, Water Proofing, Fabrication works, Steel Structures etc)
 </li>
 <li>
 Review/Shortlist vendor from Vendor Management System
 </li>
 <li>
 Review of tender documents received from by Design and identify areas for Value engineering if any
 </li>
 <li>
 Floating of Tender, arranging Pre-bid meetings with all stakeholders, assist Category Head in Negotiation &amp; Award of contract
 </li>
 <li>
 Prepare comparative analysis of quotes, manage correspondence with vendors during award process
 </li>
 <li>
 Documentation of all tender related correspondence, approval notes and clarifications
 </li>
 <li>
 Documentation of contract documents
 </li>
 <li>
 Organise Kick off meeting with project team and vendor
 </li>
 <li>
 Co-ordination with vendors for material delivery post award of purchase orders (only for specific category of materials like manholes, Hume Pipes, Manhole Covers etc)
 </li>
 <li>
 Shall be responsible for Compliance with document management process for all contract related documents, correspondences, analysis, approval notes
 </li>
 <li>
 Post-Award Coordination up to Mobilization (For contracts that are awarded by Central Procurement)
 </li>
 <li>
 Assist category head in spend analysis, vendor base analysis
 </li>
 </ul>
 
 
 
 
 
 Skills required:
 
 
 <ul>
 <li>
 Should be Proficient in managing internal and external stake holders such as vendors, design dept., construction teams, site commercial, budgeting, legal, accounts, finance etc.
 </li>
 <li>
 Should have hands on experience in
 
 SAP functions
 
 , proficient in MS office applications
 </li>
 <li>
 knowledge of various commercial instruments like Taxation, LC, VFS discounting schemes etc would be added advantage
 </li>
 <li>
 Good Technical, Analytical, Communication, Presentation and Coordination Skills
 </li>
 </ul>
 
 
 
 
 
 Experience required
 
 : Minimum 10 years work experience in real estate Sector in in Subcontracts / procurement department.
 
 
 
 
 
 
 Job Location:
 
 Baner, Pune
 
 
 
 
 
 Interested applicants please share your updated resume on
 
 divya.parab@lodhagroup.com
 
 
 
 
</div>

Procurement Manager

Valmet

<div>
 for Packaging and Tissue (based in Pune, India)
 
 
 
 Are you the enthusiastic, self-driven and result-oriented professional who wants to move our customer&rsquo;s performance forward?
 
 
 
 We are looking for &ldquo;Procurement Engineer&rdquo; to be based in Pune, India. This position reports to &ldquo;Senior Manager, Packaging and Tissue Procurement Asia Pacific (Global Supply)&rdquo;. In this position you will have an opportunity to Sourcing and Project Procurement in accordance with the supply plans.
 
 
 In this position, you will be required to,
 
 
 <ul>
 <li>
 Create a total cost-efficient supply plan covering all external spend within the assigned project by utilizing established category strategies while securing all customer needs.
 </li>
 <li>
 Ensure execution of established supply plan according to project schedule and within project budget.
 </li>
 <li>
 Estimate the should cost of fabricated, machined, casted, etc. components.
 </li>
 <li>
 Administer purchase orders, monitoring budgets and invoicing
 </li>
 <li>
 Manage stakeholders, by involving them and reporting supply plan status to project management.
 </li>
 <li>
 Search and approve potential suppliers &amp; develop the capacity plan for major volumetric categories.
 </li>
 <li>
 Create negotiation strategy, execute supplier negotiations and create contracts/purchase orders.
 </li>
 <li>
 Expediting ongoing orders by visiting supplier works periodically, understanding and highlighting challenges and working towards problem-solving
 </li>
 <li>
 Analyze the market prices of product &amp; components and manage the total cost of ownership for product &amp; services.
 </li>
 <li>
 Communicate contracts/ frame agreements content with key stakeholders.
 </li>
 <li>
 Stay updated on category strategies affecting area of responsibility.
 </li>
 <li>
 Meet Functional KPI&rsquo;s such as On-time delivery, quality &amp; cost competitiveness.
 
 
 </li>
 </ul>
 
 To Succeed This Role, You Will Need
 
 
 
 Bachelor / master&rsquo;s Degree in mechanical engineering 3 years of minimum experience in relevant field Understand engineering basics including engineering drawing study Proactive mindset Knowledge and interest in reading and understanding drawings Ability to troubleshoot welding issues and find solutions Good communication skills English language, written and spoken, is mandatory Willingness for travelling
 
 
 
 We Offer
 
 
 
 A rewarding position in a global industry leader in pulp, paper and energy industries with the possibilities to grow professionally. If this sounds like something you are looking for and you are ready to go forward on your career, send your application with your CV via the link provided latest by 16 Sep 2025.
 
 
 Valmet is a leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. With our automation systems and flow control solutions we serve an even wider base of process industries. We aim to become the global champion in serving our customers.
 
 
 The company has over 220 years of industrial history and a strong track record in continuous improvement and renewal. Valmet&rsquo;s net sales in 2023 were approximately EUR 5.1 billion. Valmet&rsquo;s shares are listed on the Nasdaq Helsinki and the head office is in Espoo, Finland.
 
 
 At Valmet, we enhance circularity and environmental efficiency and reduce CO2 emissions through the entire value chain. Valmet aims to enable fully carbon neutral production for its customers by 2030.
 
 
 Join the team! www.valmet.com/careers
</div>

Procurement Engineer

Tata Motors Global Services Limited

<div>
 
 
 Position Name - Senior Manager - VMO and Contact Centre
 
 
 
 
 Role Reports to - Deputy General Manager
 
 
 
 
 
 
 
 Brief Role Description -
 
 The Senior Manager &ndash; Service Vendor Management Office is responsible for leading the strategic and operational management of third-party service providers. Vendors rendering services like Call/Contact Center operations, IT, Talent Acquisition, Legal, Admin, Publicity etc. This role ensures that vendor relationships are aligned with business goals, deliver optimal value, and comply with contractual, financial, and performance standards. The role involves collaboration across procurement, legal, finance, and service delivery teams to drive vendor performance, innovation, and risk mitigation.
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 
 
 Vendor Management Office (VMO)
 
 
 
 
 Expertise in Service Vendor Management:
 
 Act as a subject matter expert in vendor governance, with deep understanding of omnichannel implementations, TRAI and DLT regulatory norms.
 
 
 
 Automotive Domain Knowledge:
 
 Well-versed in sales, service, and complaint management frameworks across all Lines of Business (LoBs) in the automotive sector.
 
 
 
 Policy &amp; Compliance Adherence:
 
 Ensure TML policies and procedures are followed by TMGSL, third-party vendors, clients, and stakeholders throughout the vendor lifecycle.
 
 
 
 End-to-End Vendor Lifecycle Management:
 
 Manage the complete vendor lifecycle including RFI, RFP, RFQ processes, on-boarding, vendor code creation, budgeting, provisioning, PO creation/release, invoice processing, and payment release.
 
 
 
 Vendor Performance &amp; Risk Management:
 
 Monitor vendor performance, manage escalations, and assess risks during transitions. Recommend alternate service models with pros and cons.
 
 
 
 Strategic Vendor Selection &amp; Benchmarking:
 
 Evaluate multi-vendor solutions, conduct benchmarking studies, and recommend optimal vendor models aligned with TML norms.
 
 
 
 Cross-Functional Coordination &amp; Governance:
 
 Collaborate with stakeholders and cross-functional teams to ensure timely service delivery, with regular reviews and governance mechanisms.
 
 
 
 Contract &amp; Commercial Management:
 
 Maintain up-to-date contracts, standardize commercial and contract management frameworks, and drive value through structured vendor commercial oversight.
 
 
 
 Operational &amp; Financial Oversight:
 
 Manage vendor budgets, cost optimization initiatives, and financial forecasting. Ensure timely invoicing, payment processing, and financial reconciliation. Handle budgeting, provisioning, issue PO and PO amendments, billing input validation, invoice validation, on time payment, vendor account reconciliation, and monthly commercial reporting, Vendor, GL &amp; Cost Center level variance Analysis, monthly MIS etc..
 
 
 
 Regulatory &amp; Digital Compliance:
 
 Possess working knowledge of DT &amp; IDT, accounting, telecom and digital norms relevant to vendor operations and compliance. Identify and mitigate risks associated with vendor operations, including cybersecurity, data privacy, and regulatory compliance. Build and maintain strong relationships with key vendor stakeholders. Act as an escalation point for vendor-related issues and disputes
 
 
 
 Customer-Facing Vendor Oversight:
 
 Recommend vendor models for customer, employee, and dealer-facing processes, ensuring service excellence and compliance.
 
 
 
 Stakeholder Engagement &amp; Reporting:
 
 Maintain a risk database, communicate with internal departments, and provide consistent reporting to senior leadership and the board.
 
 
 
 
 
 
 Workforce &amp; Operation Management
 
 
 
 
 Staffing Analysis &amp; Planning:
 
 Conduct regular assessments of staffing needs for the Contact Center based on forecasted volumes, ensuring alignment with seat/transaction-based billing models and SLA-driven agreements.
 
 
 
 Stakeholder &amp; Vendor Query Resolution:
 
 Address and resolve queries from internal teams, external customers, stakeholders, and vendors efficiently, maintaining high service standards.
 
 
 
 Operational Reporting &amp; Business Insights:
 
 Develop and present comprehensive MIS reports, dashboards, and business analysis documents to support data-driven decision-making.
 
 
 
 SLA &amp; KPI Compliance Support:
 
 Collaborate with business units and vendors to ensure adherence to agreed SLAs and KPIs, proactively resolving issues and concerns.
 
 
 
 Capacity Planning &amp; Forecasting:
 
 Facilitate accurate forecasting and capacity planning for Contact Center and Shared Services, engaging both business and vendor stakeholders.
 
 
 
 Escalation Management:
 
 Manage escalations effectively to ensure timely resolution and maintain operational continuity.
 
 
 
 
 
 
 MIS &amp; Reporting
 
 
 
 
 Operational Metrics Monitoring:
 
 Track and control key performance indicators such as Headcount, Attrition, Capacity, Absenteeism, Login Hours, Productivity, Utilization, and Schedule Adherence through structured reporting.
 
 
 
 Productive Time Management:
 
 Monitor and report on productive time usage to enhance efficiency and ensure SLA compliance.
 
 
 
 Dashboard Generation:
 
 Create and publish daily, weekly, and monthly dashboards including agent utilization, productivity metrics, and capacity (planned vs. actual).
 
 
 
 Data Analysis &amp; Insights:
 
 Analyze data from reports and dashboards to identify trends, highlight findings, and recommend actionable steps for productivity improvement and cost optimization.
 
 
 
 Billing Data Validation:
 
 Collate and maintain accurate input data to validate monthly billing from vendors, ensuring alignment with contractual terms.
 
 
 
 Budget vs. Spend Tracking:
 
 Monitor budget utilization at vendor and business unit levels to control costs and optimize financial performance.
 
 
 
 SMS Usage &amp; Benefit Analysis:
 
 Review operational reports to assess SMS campaign effectiveness, comparing budgeted vs. actual usage, and evaluating promotional impact across LoBs and regions.
 
 
 
 Presentation Development:
 
 Prepare PowerPoint presentations based on defined KPIs and commercial dashboards for monthly reviews with TML Business Owners, Vendors, and TMLBSL Management.
 
 
 
 
 
 
 People Management :
 
 
 
 
 Issue Resolution &amp; Stakeholder Engagement:
 
 Proactively address and resolve concerns, issues, and escalations raised by internal and external customers, stakeholders, and vendors across key functional areas including VMO, Workforce &amp; Operations, MIS &amp; Reporting, and others as applicable.
 
 
 
 Ownership &amp; Accountability:
 
 Demonstrate a strong sense of ownership and a &ldquo;Can Do&rdquo; attitude, ensuring timely and effective execution of assigned responsibilities with commitment to excellence.
 
 
 
 
 
 
 Teamwork &amp; Communication
 
 
 
 
 Self-Development &amp; Learning:
 
 Take ownership of personal learning and development, actively seeking guidance and feedback from team leaders and managers to enhance performance and capabilities.
 
 
 
 Customer-Centric Collaboration:
 
 Foster a customer-focused and partnership-driven approach to build strong, collaborative relationships across internal teams and working groups.
 
 
 
 Effective Cross-Group Communication:
 
 Ensure clear and consistent communication across the TML Group, including TMGSL and associated working groups, to support alignment and operational efficiency.
 
 
 
 
 
 
 Process / Function Expertise
 
 
 <ul>
 <li>
 Specialized in Contact Center, BPO, Shared Services, and Telecom operations.
 </li>
 <li>
 Skilled in forecasting, capacity planning, and workforce performance monitoring.
 </li>
 <li>
 Experienced in vendor management across Call Center, IT, Legal, and Recruitment domains.
 </li>
 <li>
 Proficient in vendor sourcing, RFx processes, and contracting.
 </li>
 <li>
 Responsible for vendor operations, issue resolution, and escalation handling.
 </li>
 </ul>
 
 Lead vendor governance, performance reviews, and compliance tracking.
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 10+ years of experience in Service vendor management, service delivery, or procurement in a large enterprise environment/Shared Services.
 
 
 Advanced proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
 
 
 Graduate/Postgraduate in any discipline.
 
 
 
</div>

Senior Manager  - VMO and Contact Centre

Explore 79+ Senior procurement manager in Pune this September. Find roles across top companies and apply now to boost your career.

79 senior procurement manager jobs IN Pune

Procurement Representative

Senior Manager Procurement and Supply Chain

Senior Manager Procurement and Supply Chain

Senior Procurement Engineer

Procurement Manager

Procurement Engineer

Senior Manager - VMO and Contact Centre