customer service senior engineer Jobs in Muscat Oman

customer service senior engineer

lead / senior service project engineer Jobs in Muscat Oman

lead / senior service project engineer

senior pipeline engineer Jobs in Muscat Oman

senior pipeline engineer

sr. manager special projects & performance Jobs in Muscat Oman

sr. manager special projects & performance

lead auditor, it infrastructure Jobs in Muscat Oman

lead auditor, it infrastructure

senior specialist infrastructure

Oman Arab Bank

<div>
 
 
 
 Key Deliverables:
 
 
 
 <ul>
 <li>
 Maintains an in-depth knowledge of specific technical specialism including computer hardware, operating systems and related products, provides expert advice regarding their application, and utilities this knowledge in performing job duties.
 </li>
 <li>
 Operate and support servers, SANs, printer and associated IT peripherals; support for email, domain management and related systems; administration and management of operating system and other system software; administration of support and maintenance of PCs, laptops, PC software and related equipment as level two.
 </li>
 <li>
 Furthers the IT Infrastructure goals of Department, such as reducing cost and improving performance, by the approved and specified use of emerging technologies and products.
 </li>
 <li>
 Provides inputs to the service continuity planning process and implements the approved plans that the defined levels of continuity for the IT Infrastructure are achieved.
 </li>
 <li>
 Provides project management services for the IT Division / Business Unit Infrastructure projects, including identifying and mitigating project risk, ensuring quality in project delivery, and utilizing assigned resources efficiently.
 </li>
 <li>
 Manages the installation, testing, commissioning/decommissioning of computer hardware and systems software in accordance with agreed standards, quality and safety plans.
 </li>
 <li>
 Operates and maintains the IT Division / Infrastructure, monitors its performance, adheres to defined maintenance and support procedures, and ensures that established services levels are achieved.
 </li>
 <li>
 Monitors IT component capacity and follows agreed policies and procedures to proactively resolve and projected shortfalls.
 </li>
 <li>
 Monitors the Infrastructure unit for achievement of agreed performance targets and service levels; documents and implements the arrangements for disaster recovery; and assist in conducts regular testing of the recovery procedures.
 </li>
 <li>
 Monitors service delivery of the IT Infrastructure components against established service level agreements, diagnoses service delivery problems, and initiates action to maintain and continuously improve the level of service.
 </li>
 <li>
 Provides specialist expertise in the review, evaluation, installation, testing, upgrade and maintenance of system software such as operating systems and related utility software, and in the resolution of any associated service delivery problems.
 </li>
 <li>
 Monitors the application of and compliance with, security operations procedures for areas of responsibility and review the IT Infrastructure for breaches in security and takes appropriate remedial actions.
 </li>
 <li>
 Operates the IT Infrastructure of the Division, ensures that the infrastructure is managed in accordance with agreed standards and procedures, and contributes to the resolution of operational problems.
 </li>
 <li>
 Manages the storage and backup systems of the Division to provide agreed levels of services, security, storage optimization, and recovery and growth capacity, in compliance with the CBO service&rsquo;s data retention and data protection requirements.
 </li>
 <li>
 Initiates and monitors actions to investigate and resolve problems the IT Infrastructure and implements agreed solutions and measures.
 </li>
 <li>
 Supervises the assigned project team members.
 </li>
 <li>
 Performs other related duties as assigned.
 </li>
 <li>
 Ensue all related activities are in accordance with bank&rsquo;s policies, procedures, and standards.
 </li>
 <li>
 Participate in other related initiatives and projects as assigned or other duties as assigned by management.
 </li>
 </ul>
 
 
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 BA in Computer Science.
 </li>
 <li>
 Academic Certificates such as:
 </li>
 </ul>
 
 -- VMware Certified Professional.
 
 
 -- VMware Certified Advanced Professional.
 
 
 -- Red Hat Certified System Administrator.
 
 
 -- Red Hat Certified Engineer.
 
 
 
 
 
 
 
 Skills/Knowledge
 
 :
 
 
 <ul>
 <li>
 IT Infrastructure technical skills.
 </li>
 <li>
 Knowledge of the tools (Admin consoles, Ms &ndash; utilities, PowerShell, Docker, Nutshell, Scripting, and Terminal) and techniques required for the management.
 </li>
 <li>
 Project management skills.
 </li>
 <li>
 Supervisory skills.
 </li>
 <li>
 Creative thinking.
 </li>
 <li>
 Problem solving.
 </li>
 <li>
 Communication skills.
 </li>
 <li>
 Good commend in Arabic and English.
 </li>
 <li>
 Team work skills.
 </li>
 <li>
 Interpersonal skills.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 :
 
 
 <ul>
 <li>
 Minimum of five years&rsquo; experience performing at a responsible professional/ technical level, including at last two years&rsquo; experience in the operations and maintenance of ICT systems.
 </li>
 </ul>
 
 
 
 
 
 
 Business Understanding
 
 :
 
 
 <ul>
 <li>
 Strong understanding of Banking systems, business flow Financial Services.
 </li>
 </ul>
</div>

Senior Specialist - Infrastructure

Nets-international Communication

Job SummaryWe are seeking a highly skilled ACI Migration / ACI Engineer to join our dynamic infrastructure team at NETS International Group. The ideal candidate will have strong expertise in Cisco Application Centric Infrastructure (ACI), data center networking, and network migration projects. You will be responsible for designing, implementing, and migrating enterprise and service provider networks to ACI environments, ensuring high performance, scalability, and security across large-scale infrastructure projects.Key Responsibilities<ul><li>Plan, design, and execute Cisco ACI fabric deployments and migration strategies from legacy environments.</li><li>Configure and manage APIC controllers, spine/leaf switches, and related ACI components.</li><li>Map existing network topologies (VLANs, VRFs, subnets) to ACI constructs (Tenants, Bridge Domains, EPGs, Contracts).</li><li>Integrate ACI with virtual environments such as VMware vCenter, ESXi, or Hyper-V.</li><li>Develop detailed migration plans, including rollback and validation procedures to minimize downtime.</li><li>Implement network automation and orchestration using Python, Ansible, or REST APIs.</li><li>Collaborate with cross-functional teams in infrastructure, security, and operations to ensure seamless network transformation.</li><li>Monitor and troubleshoot ACI environments post-migration to ensure stability and compliance.</li><li>Document configurations, design changes, and standard operating procedures for knowledge sharing.</li></ul>Required Technical Skills<ul><li>Strong hands-on experience with Cisco ACI architecture:</li><li>Tenants, Bridge Domains, EPGs, Application Profiles, Contracts, VRFs.</li><li>Fabric discovery, policies, and spine-leaf architecture.</li><li>Deep knowledge of Layer 2/3 protocols, routing (BGP, OSPF, EIGRP), VLANs, VXLAN, and VPCs.</li><li>Experience with data center migration and integration of brownfield/greenfield environments.</li><li>Familiarity with network automation tools &mdash; Python, Ansible, or ACI REST APIs.</li><li>Strong understanding of network security, segmentation, and policy enforcement in ACI.</li><li>Experience integrating ACI with virtualization platforms (VMware, Hyper-V, etc.).</li><li>Knowledge of Cisco Nexus switches (9000 Series preferred).</li><li>Understanding of fabric discovery, tenant policies, and contract-based communication.</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Cisco certifications (CCNP Data Center, CCIE, or Cisco ACI Specialist) highly desirable.</li><li>Experience with large-scale data center migration projects.</li><li>Strong analytical, problem-solving, and documentation skills.</li><li>Excellent communication and teamwork abilities</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>what is your monthly current salary with currency?</li><li>what is your monthly expected salary?</li><li>what is your notice period?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>ACI Engineers: 3 years (Required)</li></ul>

ACI Engineers

Job description:<ul><li>Bachelor&rsquo;s Degree in Computer Science, Information Technology, Telecommunications or equivalent experience.</li><li>Proven hands-on experience with Dell VxRail deployments (cluster setup, networking integration, HCI networking design) as found in market JDs where VxRail is explicitly required</li><li>Strong experience with SonicWall firewall platforms: configuration, VPNs, rule management, security appliance operations. JDs in the field list SonicWall as a core firewall technology.</li><li>Solid networking background: routing protocols (OSPF, BGP, EIGRP), switching technologies, VLANs, multicast, LACP, QoS, network segmentation, LAN/WAN design. Market JDs regularly cite these protocols and technologies.</li><li>Familiar with data centre networking and infrastructure (including hyper&#8208;converged infrastructure connectivity, redundancy, software-defined networking) &mdash; similarly referenced in senior network roles.</li><li>Excellent analytical and troubleshooting skills: able to isolate infrastructure faults, firewall/security mis-configurations, and networking issues under pressure.</li><li>Strong documentation skills, ability to maintain network diagrams, change logs, SOPs, as appropriate.</li><li>Good communication and collaboration skills: working across network engineering, virtualization, storage and security teams.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>what is your monthly current salary?</li><li>What is your monthly expected salary?</li><li>What is your notice period?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Network Engineer (DELL: VXRail, Sonicwall): 3 years (Required)</li></ul>

Network Engineer (DELL: VXRail, Sonicwall)

PayTech Group

<div>
 
 Job Title
 
 : Sales Specialist
 
 
 
 Term
 
 : 12 months
 
 
 
 Location
 
 : Muscat, Oman
 
 
 
 Division
 
 : Cards
 
 
 
 Reports
 
 
 to
 
 : Head of Sales
 
 
 
 PURPOSE OF THE PROJECT
 
 
 
 As a Sales Specialist, you will play a key role in driving revenue growth and expanding footprint within the Kingdom. You will actively identify and engage with new business opportunities, manage and nurture relationships with existing clients and collaborate across teams (Product, Strategy, Client Services, Marketing) to deliver tailored solutions. You will be responsible for meeting performance metrics, building a robust sales pipeline, negotiating, and closing deals, and ensuring client satisfaction post-sale.
 
 
 
 Core Responsibilities and Accountabilities:
 
 
 
 <ul>
 <li>
 Lead sales discussions and pitch client products to end business customers according to clients prospects list, focusing across various industry verticals
 </li>
 <li>
 Support operational onboarding of new customers such as account application forms and other documentation
 </li>
 <li>
 Follow up with onboarded customers to ensure activation and first usage
 </li>
 <li>
 Provide regular status updates to Clients management on progress against KPIs, through:
 </li>
 <ul>
 <li>
 Progress update meetings
 </li>
 <li>
 Steering committee meetings; and
 </li>
 <li>
 Regular reporting on progress status
 
 </li>
 </ul>
 <li>
 Leverage assets and resources, when applicable, to deliver the support on the above-mentioned responsibilities
 
 
 </li>
 </ul>
 
 Knowledge and Experience:
 
 
 
 <ul>
 <li>
 5-10 years of relevant sales experience in commercial cards (required)
 </li>
 <li>
 The ability to articulate the core value proposition (financial, operational and governance) of the commercial card payments for the businesses
 </li>
 <li>
 Understanding of the domestic and cross-border supplier payments management (card and non-card rails) across verticals, identified by Client (primarily B2B payments in Digital Services (business software and ads), Education, Healthcare, MICE, Travel Wholesale, Media buying) (required)
 </li>
 <li>
 Strong collaborator, result driven and high level of energy &amp; initiative
 </li>
 <li>
 Excellent written and verbal communication in English (Arabic is a plus)
 
 
 
 </li>
 </ul>
 
 Mandatory Skills:
 
 
 
 <ul>
 <li>
 Ability to manage end-to-end sales cycles, from prospecting to negotiation and closing
 </li>
 <li>
 Strong understanding of cards, digital payments, acquiring, issuing, and value-added services
 </li>
 <li>
 Skilled in stakeholder engagement and customer success management
 </li>
 <li>
 Strong presentation and influencing capabilities at senior levels
 
 
 
 </li>
 </ul>
 
 Preferred Skills:
 
 
 
 <ul>
 <li>
 Capacity to identify emerging market opportunities, anticipate client needs, and align sales strategy with our regional growth objectives
 </li>
 <li>
 Understanding of APIs, digital onboarding, open banking, or fintech integrations to tailor our products to client needs
 
 </li>
 </ul>
</div>

Sales Specialist

Al siyabi group International LLC

JOB DESCRIPTION Job Title: Construction Procurement Specialist &ndash; International MarketReports to: GM / DGM &ndash; Constructions Location:Objective: Utilize expertise in procurement and supply chain management to drive cost savings, streamline processes, and cultivate supplier relationships as a Procurement Manager/Senior Executive. Dedicated to implementing strategic procurement strategies and fostering a collaborative environment, aim to contribute to the organization's success by ensuring the timely delivery of high-quality goods and servicesJob Description:Key Responsibilities:<ul><li>Develop and implement procurement strategies to optimize purchasing processes and achieve cost savings.</li><li>Source, evaluate, and negotiate with suppliers to obtain the best terms and conditions for goods and services.</li><li>Manage supplier relationships to ensure timely delivery of high-quality products and services.</li><li>Review and approve purchase orders and contracts, ensuring compliance with company policies and procedures.</li><li>Monitor market trends and supplier performance to identify potential risks and opportunities.</li><li>Collaborate with internal stakeholders, including finance and operations teams, to forecast demand and ensure adequate inventory levels.</li><li>Analyze procurement data to identify areas for improvement and implement solutions to enhance efficiency and effectiveness.</li><li>Stay abreast of industry best practices and regulatory requirements related to procurement and supply chain management.</li><li>Mentor and coach junior procurement staff to support their professional development and growth.</li></ul>Qualifications &amp; Experience <ul><li>Bachelor&rsquo;s degree in civil, Mechanical or Supply Chain Management, or a related field.</li><li>Min 5 years of experience in procurement or supply chain management, with a proven track record of success in negotiating contracts and managing supplier relationships.</li><li>Strong knowledge of procurement best practices, contract law, and supply chain management principles.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Proficiency in Microsoft Office Suite and experience with procurement software/systems.</li><li>Ability to multitask and prioritize workload in a fast-paced environment.</li></ul>Personal Attributes:<ul><li>Strong communication and interpersonal skills.</li><li>Problem-solving ability.</li><li>Attention to detail.</li><li>Ability to work under pressure and meet tight deadlines.</li><li>Strong organizational and multitasking abilities.</li></ul>Job Type: Full-time

Construction Procurement Specialist - International Market

Siemens

<div>
 We know that a business thrives only when its people are thriving. That's why we always put our people first. Our global and diverse team is eager to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?
 
 
 Siemens strongly believes in the value of a Digital Portfolio. That&rsquo;s why Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio enables our customers to experience buildings that are intuitive, comfortable, safe, secure, and energy-efficient.
 
 
 Our Smart Infrastructure team works to create resilient and sustainable infrastructure. We connect the physical world with the digital world. With the help of data and analytics, we empower our customers to make their energy systems and processes in buildings and industries more efficient and sustainable. Together with our customers, we transform the everyday for a better tomorrow.
 
 
 Join our Smart Infrastructure Sales Team as a Senior Sales Engineer and help us reimagine the world by finding solutions that make tomorrow a more innovative place.
 
 
 
 Responsibilities:
 
 
 
 The role supports and represents the sales activities of the service business line to achieve best results for BMS, Security, Fire and digital businesses and enablement of additional service business.
 
 
 The BMS, Fire, Security and Digital Sales &amp; Solutions Sr. Sales Engineer will also lead and help service installed base customers understand how they can best apply latest building&rsquo; transformation to achieve their business objectives. He / she will have an annual business target and will report to the Lifecycle Sales Head.
 
 
 Responsible to develop leads, opportunities and sell BMS, Fire, security and Digital Services and Solutions to installed base customers in the Oman region and grow the service business. Lead sales and business development activity to actively build the pipeline working jointly with the service sales and service operations team in the country. Act as the single point of contact for all sales and solution activity for the sales team in Abu Dhabi and advocate digital solution selling.
 
 
 
 You&lsquo;ll make a difference by
 
 
 
 <ul>
 <li>
 Promote and sell all type of service business such as services, solutions, retrofits, SaaS and Value-Added Services
 </li>
 <li>
 Develop strategic BMS / Fire / Security / IT/Digital and Industry partners to strengthen overall offering
 </li>
 <li>
 Gather and maintain business intelligence which includes key customer pain points, technology innovations, and competitors&rsquo; Digitalization portfolio
 </li>
 <li>
 Organize and manage cocreation workshops with our customers, to develop new digitalization solutions / tools / applications to help fulfill customers&rsquo; business KPIs
 </li>
 <li>
 Provides a continuous support of the sales organization's financial and strategic objectives
 </li>
 <li>
 Consult sales organization, engineers and project managers on portfolio, standards, tools and processes
 </li>
 <li>
 Acts as the first promoter of Digital Strategy of Building technologies, and in cross collaboration in all sense
 
 
 </li>
 </ul>
 
 Your success is grounded in
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree, ideally in a relevant subject such as Mechanical, Electrical, Computer Science, Computer Engineering and relevant Technology degrees
 </li>
 <li>
 Professional certifications in relevant subjects
 </li>
 <li>
 BMS experience is preferred
 </li>
 <li>
 Minimum 5-10 years of relevant sales and business development experience required
 </li>
 <li>
 Successful track record in sales/business development, client management and project management in a technology environment
 </li>
 <li>
 Significant exposure to the software industry and strong affinity for digital solutions and the use of digital technologies to transform business models and provide new value producing opportunities
 </li>
 <li>
 Excellent influencing and networking skills, paired with stakeholder management experience in a multilayered global environment
 </li>
 <li>
 Strong experience in strategy consulting, preferably in the Digital practice of an international consultancy firm
 </li>
 <li>
 Strong IT, Software, Cloud, IoT platform experience
 </li>
 <li>
 Solid presentation and communication skills and fluency in English both written and spoken
 </li>
 <li>
 Have a strong acumen to fit portfolio to customer problems
 </li>
 <li>
 Keen interest in emerging technologies to support and improve consumer experience at interview and application
 </li>
 <li>
 Ability to build positive relationships across diverse groups, translating technical concepts for business audiences, and business concepts for technical audiences.
 </li>
 <li>
 Iterative digital product management techniques including e.g. analytics and optimization
 
 
 </li>
 </ul>
 
 Added Advantage
 
 
 
 <ul>
 <li>
 Experience in Healthcare, Airport, Commercial Real Estate, &amp; Higher Education environment
 </li>
 <li>
 Strong Cybersecurity experience and able to communicate effectively with different stakeholders
 
 
 </li>
 </ul>
 
 We offer you
 
 
 
 <ul>
 <li>
 2 to 3 days of mobile working per week as a global standard.
 </li>
 <li>
 Diverse and inclusive culture.
 </li>
 <li>
 An environment where everyone can bring their whole self and feel a sense of belonging.
 </li>
 <li>
 the foundation to develop personally and expertly.
 </li>
 <li>
 Great variety of learning &amp; development opportunities
 
 
 </li>
 </ul>
 
 Transform the everyday with us!
 
 
 
 If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and froward-thinking company, hit apply!. Siemens is dedicated to quality, equality, and valuing diversity, and we encourage applications that reflect the diversity of the communities within which we work. Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
 
 
 Please note: Only complete applications can be considered in the selection process. #oman
</div>

Senior Sales Engineer- Muscat, Oman

Optima Legal Technology LLC

<div>
 
 
 Company Description
 
 
 
 Optima LegalTech is the first LegalTech company in Oman providing software solutions dedicated to legal professionals.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Sales Specialist located in Muscat. The Sales Specialist will be responsible for communication, customer service, sales, training, and sales management on a day-to-day basis.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Experience in sales and sales management
 </li>
 <li>
 Excellent interpersonal skills
 </li>
 <li>
 Organizational skills and attention to detail
 </li>
 <li>
 Proven track record in meeting sales targets
 </li>
 <li>
 Familiarity with legal software solutions is a plus
 </li>
 <li>
 Bachelor's degree in Business Administration or related field
 </li>
 </ul>
</div>

Explore 117+ Senior specialist infrastructure in Muscat Oman this November. Find roles across top companies and apply now to boost your career.

117 senior specialist infrastructure jobs IN Muscat Oman

Senior Specialist - Infrastructure

ACI Engineers

Network Engineer (DELL: VXRail, Sonicwall)

Sales Specialist

Construction Procurement Specialist - International Market

Senior Sales Engineer- Muscat, Oman

Sales Specialist