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customer service representative

service advisor

Al Mana Enterprises Co

<div>
 
 Duties
 
 
 
 
 
 1. Greet customers and schedule service appointments, assessing customer needs and vehicle issues.
 
 
 2. Create detailed job cards and ensure accurate recording of customer concerns and service
 
 
 requirements.
 
 
 3. Provide service estimates, explain repair details and timelines, and obtain necessary approvals.
 
 
 4. Coordinate with technicians to monitor service progress and ensure timely completion of work.
 
 
 5. Communicate regularly with customers to update them on vehicle status and any additional issues discovered.
 
 
 6. Ensure customer satisfaction by resolving complaints and following up after service completion.
 
 
 7. Maintain records of services, parts, labor, and other documentation in accordance with company
 
 
 procedures.
 
 
 8. Adhere to policies and procedures related to health and safety, quality control, and customer service standards.
 
 
 9. Be flexible with work hours in order to meet customer demands during peak periods, holidays, or emergencies.
 
 
 
 
 
 Personal Characteristics
 
 
 - Excellent communication and interpersonal skills
 
 
 - Strong customer service orientation and professionalism
 
 
 - Good organizational and time-management abilities
 
 
 - Ability to understand technical information and explain it clearly to customers
 
 
 - Problem-solving skills and attention to detail
 
 
 - Calm and composed under pressure
 
 
 - Proficient in using service management software and Microsoft Office
 
 
 - Basic understanding of vehicle systems and repair processes
 
 
 
 
 
 To act as the primary point of contact between customers and the service department, ensuring a high level of customer satisfaction by coordinating vehicle service appointments, providing accurate service estimates, and maintaining effective communication throughout the repair process.
 
</div>

Service Advisor

Regency car care

<ul><li>Greet drivers or clients and record vehicle complaints or service needs accurately.</li><li>Open job cards with complete vehicle and service details.</li><li>Inspect vehicles and confirm reported issues in coordination with technicians.</li><li>Prepare cost and time estimates and obtain necessary approvals.</li><li>Coordinate with insurance companies for accident repairs, including claim registration, documentation, and follow-up.</li><li>Submit required photos, damage reports, and repair estimates to insurers.</li><li>Track and follow up on pending insurance approvals to avoid delays.</li><li>Liaise with surveyors and ensure clear communication between the workshop and insurance providers.</li><li>Ensure completed insurance repair jobs are invoiced correctly and documented.</li><li>Keep stakeholders updated on job status, especially delays due to insurance.</li><li>Conduct final inspections and ensure cleanliness and readiness of vehicles before delivery.</li><li>Maintain accurate records of services, parts, and labor used.</li><li>Promote preventive maintenance and additional services where applicable.</li><li>Assist in daily service reporting and ensure service standards are met.</li></ul>Job Type: Full-time

Service advisor

Excellence Training Center

ABOUT US:Welcome to Qatar's largest and most prestigious private training centre. Excellence Training Centre (ETC) is a leading provider of comprehensive training solutions, dedicated to empowering individuals and organizations.Having 14+ years of Experience. Registered Under Ministry of Education &amp; Higher Education. We are trusted by some the Qatar's most reputed companies to train their staff. We have worked with companies like Qatar Airways, Qatar Foundation, Qatar Gas, Qatar Development Bank and many more.Ideal candidate for an Educational Sales Advisor position possesses exceptional interpersonal skills, a proven track record in sales, and thrives in a dynamic, client-facing environment. They are adept at building rapport, closing deals, and exceeding sales targets while maintaining a strong customer-centric approach.Responsibilities:<ul><li>Appointment Setting: Schedule client visits to our office, ensuring efficient coordination and confirming appointments.</li><li>Consultation and Closing: Conduct thorough consultations, present our services, and use effective sales techniques to achieve closure.</li><li>Client Relationship Management: Build strong client relationships, ensure satisfaction post-visit, and maintain CRM records.</li><li>Team Collaboration and Development: Work collaboratively with teams, participate in training, and continuously improve sales skills.</li></ul>Requirements:<ul><li>Proven experience in selling services such as EdTech, Life Insurance, Banking, etc.</li><li>Male candidates preferred.</li><li>Sense of ownership and pride in your performance and its impact on Excellence Training Centre success</li><li>Critical thinking and problem-solving skills</li><li>Great interpersonal and communication skills</li></ul>Contract Duration:<ul><li>5 years, with the possibility of extension upon mutual agreement</li></ul>Compensation:<ul><li>Basic Salary: QR 2,000</li><li>Settling Down Allowance: QR 1,000 (for the first 3 months)</li><li>Commission: 10%, Average Salesperson: QR 5,000 to QR 8,000 per month. Top Salespeople: QR 15,000 to QR 20,000 per month (With Commissions)</li></ul>Timings &amp; Days:<ul><li>9 hours a day / 6 days a week</li></ul>Benefits:<ul><li>Performance-Based Bonus: Additional monthly bonus between QR 1,000 to QR 3,000</li><li>Post-paid Phone Connection: Unlimited calls and SMS</li><li>Annual Paid Vacation: 21 days</li></ul>Job Location:<ul><li>Doha, Qatar</li></ul>Job Types: Full-time, Permanent, ContractPay: From QAR2,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you comfortable with the compensation and working conditions outlined in the job description?</li></ul>Experience:<ul><li>Insurance sales: 1 year (Preferred)</li><li>Education courses sales: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

Academic Sales Advisor – Qatar

Al Siddiqi Holding

We are looking for an experienced FASHION ADVISOR for a well-established local brand. The ideal candidate must have strong retail experience, excellent leadership skills, and be fluent in Arabic in order to communicate effectively with customers and the team.Key Responsibilities<ul><li>The Fashion Advisor will be responsible for selling and promoting our products, acquiring new clients and retaining our existing customers through providing an outstanding customer service at all times.</li><li>The Fashion Advisor will also represent our reputable company and help increase brand awareness.</li></ul>Requirements<ul><li>Minimum 1 Year of experience in a similar sales position, preferably in fashion</li><li>Educated to High School Level</li><li>Strong verbal communication skills (English and Arabic)</li><li>Experience in till transactions and cash handling</li><li>Presentable and professional look</li><li>Outgoing and sociable personality</li><li>Target driven and able to work under pressure</li><li>Knowledge of sales process; first contact, handling objections and closing the sale.</li></ul>Job Type: Full-timePay: From QAR4,500.00 per monthExperience:<ul><li>management : 1 year (Required)</li></ul>

Fashion Advisor / Sales Associate ( Female _Arabic speaking)

Aria Holding Group

Job SummaryThe Retail Sales Advisor is responsible for delivering exceptional customer service, driving sales, and ensuring customers receive the best solutions tailored to their needs. The role involves actively promoting and selling products and services, handling customer inquiries, and maintaining strong product knowledge. The advisor will be expected to meet and exceed sales targets while ensuring a positive customer experience. This position offers a competitive package of 5,000 QAR per month plus performance-based incentives.Job Description <ul><li>Greet customers and provide excellent service, ensuring a welcoming in-store experience.</li><li>Proactively engage with customers to understand their needs and recommend appropriate products and services.</li><li>Promote upselling and cross-selling opportunities to maximize sales and revenue.</li><li>Maintain up-to-date knowledge of products, services, promotions, and competitor offerings.</li><li>Achieve individual and team sales targets, contributing to overall store performance.</li><li>Process sales transactions accurately and efficiently, handling cash and electronic payments.</li><li>Assist in merchandising, stock replenishment, and maintaining visual displays according to company standards.</li><li>Handle customer queries, complaints, and requests professionally, escalating when necessary.</li><li>Contribute to store cleanliness, organization, and compliance with health and safety standards.</li><li>Prepare daily/weekly sales reports and share customer insights with management.</li></ul>Job RequirementsEducation &amp; Experience:<ul><li>High school diploma or bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).</li><li>Minimum 2 years of experience in retail sales, customer service, or a related role in Qatar (telecom or electronics sector experience is an advantage ).</li></ul>Job Type: Full-timePay: QAR5,000.00 per month

Retail Sales Advisor

Holding Group

As a Beauty Advisor, you will be the face of our cosmetics store, offering expert guidance and personalized service to our valued customers. You will play a key role in creating a positive shopping experience by helping clients select the right beauty products, offering skincare and makeup advice, and ensuring our store maintains its high standards of customer service. If you have a passion for beauty, skincare, and makeup, and love interacting with people, this could be the perfect role for you!Job Type: Full-timePay: QAR7,300.00 - QAR8,000.00 per month

Beauty Advisor

Thabt Gulf Digital Soulution

Hiring Post &ndash;Receptionist Sales / Customer ServiceWe are expanding our team! We welcome female applicants who are confident, motivated, and passionate about customer interaction and sales.Responsibilities:<ul><li>Assist customers with inquiries and product information</li><li>Handle sales calls, messages, and follow-ups</li><li>Process orders and maintain customer records</li><li>Provide friendly and professional customer service</li><li>Meet sales targets and contribute to team goals</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Positive attitude and customer-first mindset</li><li>Basic computer or phone handling skills</li><li>Experience in sales or customer service is a plus</li><li>Ability to work independently or as part of a team</li></ul>Job Type: Full-time

FEMALE ARABIC Sales customer Service

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