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client advisor

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customer service representative

automotive service advisor Jobs in Uae Jobs In Uae Jobs In Abu Dhabi With Doh Jobs In Abu Dhabi With Doh Jobs In Abu Dhabi United Arab Emirates

automotive service advisor

service advisor

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

Service Advisor

United Al Saqer Heavy Equipment LLC

Get AI-powered advice on this job and more exclusive features.Job Description We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. Main objectives of the role <ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time. </li></ul>Tasks <ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed. </li></ul>Interfaces <ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor. </li></ul>Job requirements To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience: <ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Motor Vehicle Manufacturing</li></ul>Referrals increase your chances of interviewing at United Al Saqer Heavy Equipment LLC by 2xAbu Dhabi Emirate, United Arab Emirates 3 days ago Customer Service Advisor - Arabic speaker (Abu Dhabi) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 hours ago Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago Officer- Customer Service (Emiratized Role) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Guest Relations Executive (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi Emirate, United Arab Emirates 6 hours agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

ONEROAD Auto Service Center

Job Title: Service AdvisorExperience: 2-4 years (UAE)Location: Abudhabi, UAEAge below 40Job Responsibilities:<ul><li>Greet customers, prepare estimates, and schedule appointments.</li><li>Analyzed the work orders and discussed work with supervisors.</li><li>Prepare invoices.</li><li>Perform vehicle diagnostics.</li><li>Handle customer calls and respond to email inquiries.</li><li>Record customer vehicle service issues in company database.</li><li>Resolve customer complaints and minor customer service issues.</li><li>Perform customer follow-up contact to ensure customer satisfaction.</li><li>Schedule vehicle service appointments.</li><li>Welcome customers and make general assessments of vehicle issues.</li><li>Work to ensure customer satisfaction and handle customer issues.</li><li>Promote the service facilities to increase repeat business.</li><li>Perform after-sales follow-ups and develop strong relationships.</li><li>Guide employees in handling difficult and complex problems and in resolving escalating complaints and disputes.</li></ul>Job Qualifications:<ul><li>Bachelors degree or equivalent</li><li>Dealership Service Advisor experience required</li><li>Strong communication skill in English, Hindi &amp; Urdu</li><li>Skilled at articulating customer issues with auto staff</li><li>Adapt at handling customer complaints in a professional efficient manner</li><li>Must have a valid UAE driving license</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

LIBERTY CAR CARE

<ul><li>Act as the main contact between customers and the workshop team.</li><li>Greet customers, understand their service needs, and record job details accurately.</li><li>Prepare and issue repair orders, estimates, and invoices.</li><li>Coordinate with technicians to ensure timely and accurate vehicle repairs.</li><li>Keep customers informed on job progress, additional work, and delivery time.</li><li>Provide honest service recommendations.</li><li>Inspect vehicles with customers during check-in and delivery.</li><li>Handle customer feedback, warranty claims, and service follow-ups professionally.</li><li>Maintain service records and ensure compliance with company policies.</li><li>Strive to deliver an exceptional customer experience aligned with Liberty Car Care&rsquo;s standards.</li><li>Diploma or Bachelor&rsquo;s Degree in Automotive, Mechanical, or related field preferred but not mandatory.</li><li>Minimum 2&ndash;3 years of experience as a Service Advisor in an automotive workshop or dealership.</li><li>Strong understanding of vehicle systems, maintenance procedures, and service workflows.</li><li>Excellent communication and customer service skills, able to explain technical issues clearly.</li><li>Ability to manage multiple jobs and work under pressure in a fast-paced environment.</li><li>Positive attitude, team-oriented mindset, and professional appearance.</li><li>UAE driving license preferred.</li><li>Fluency in English required; Arabic is an advantage.</li></ul>Job Type: Full-time

Automotive Service Advisor

Concentrix

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions / Core Responsibilities<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')</li><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li><li>Maintain basic knowledge of client products and / or services</li><li>Prepare complete and accurate work including appropriately notating accounts as required</li><li>Participate in activities designed to improve customer satisfaction and business performance</li><li>Offer additional products and / or services</li><li>Track, document and retrieve information in call tracking database</li><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul>Candidate Profile<ul><li>High school diploma with three to six months of relevant experience preferred</li><li>Courteous with strong customer service orientation</li><li>Strong computer navigation skills and PC Knowledge</li><li>Ability to effectively communicate, both written and verbally</li><li>Dependable with strong attention to detail</li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li><li>Tolerance for repetitive work in a fast-paced, high production work environment</li><li>Ability to work as a team member, as well as independently</li><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li><li>Ability to rotate shifts, as needed</li><li>Based on location and / or program, additional experience / skills may be required</li><li>Job requirements may vary by country and will not contravene any local laws</li></ul>Has program required basic skill set to perform routine tasks within simple processes but lacking program / product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.Supplemental Geographical InformationRECRUITER ENTER THE APPLICABLE LANGUAGE :GERMANY - This job description does not apply to employees in Germany.UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTIONPHILIPPINES<ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul>INDIA<ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul>DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.Location :Language Requirements :Time Type :Customer Service Advisor • ARE Abu Dhabi, Building Khaleej Area

Customer Service Advisor - Arabic Speaker - Abudhabi

Al Tayer Group

Functional Roles and Responsibilities<ol><li>Provide efficient and courteous handling of present customers or over the phone, providing necessary information, service booking, and guidance.</li><li>Welcome service customers by arranging to seat them and keep them comfortable until they are attended to by the Service Advisor.</li><li>Direct the customer to the relevant advisor who will attend to them.</li><li>Call customers to get feedback on their visits to ATM.</li><li>Be part of the telemarketing activities during campaigns.</li><li>Support the reception in managing the courtesy vehicles.</li></ol>Job Requirements<ol><li>High school certificate.</li><li>1-2 years relevant experience.</li><li>Proficiency in Microsoft Office.</li><li>Customer service skills.</li><li>Exposure to a multicultural environment.</li><li>Excellent communication skills in English and Arabic.</li></ol>

Customer Care Representative (UAE National)

Ermenegildo Zegna Holditalia S.p.A

The Grove (Abu Dhabi) - Senior Style Advisor     The Grove (Abu Dhabi) - Senior Style Advisor CompanyID (accounts for anonymous companies) 693,176 # JOB CONTENTTo deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.# KEY RESPONSIBILITIES FUNCTIONAL RESPONSIBILITIES Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times. Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service. Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary. Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times. Maintain personal grooming standards as advised by the Store Manager. Maintain clean and organized display, fitting rooms and stock areas. Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels. Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc. Recruit customers for the database, accurately entering their details on the system. Minimize exposure to stock loss through vigilance on sales floor and fitting room areas# EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE Education/ Qualification High school qualification Experience 4 to 6 years retail sales or customer service experience. Functional Skills & Specific Knowledge Good communication and interpersonal skills Pleasant personality and good grooming Passion for retail industry# COMPETENCIES Achievement Drive Building Relationships Empathy Influencing Serving Customers Team Working Conceptual Thinking

The Grove (Abu Dhabi) - Senior Style Advisor Abu Dhabi , United Arab Emirates

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Service Advisor

Service Advisor

Service Advisor

Automotive Service Advisor

Customer Service Advisor - Arabic Speaker - Abudhabi

Customer Care Representative (UAE National)

The Grove (Abu Dhabi) - Senior Style Advisor Abu Dhabi , United Arab Emirates