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device repair department supervisor Jobs in Istanbul

device repair department supervisor

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service technician - field

business development supervisor Jobs in Istanbul

business development supervisor

customer services manager Jobs in Istanbul

customer services manager

service and repair supervisor

Weir Group

<div><div>HPGR Service Supervisor<br>
U&#351;ak or &#304;stanbul<br>
Onsite &ndash; Field-based with frequent domestic travel</div><div></div><div>
Purpose of Role: <i>This role is pivotal in ensuring top-tier service quality and boosting Aftermarket (AM) sales performance for HPGR equipment across Turkey. It offers the opportunity to work hands-on with advanced grinding technology, directly impacting customer satisfaction and operational efficiency. The successful candidate will play a key role in minimising equipment downtime and enhancing service standards. If you thrive in dynamic field environments and enjoy solving complex technical challenges, this role is for you.</i></div><div></div><div>
What we offer</div><div>
At Weir, we are proud to provide reward on a basis which is fair and attractive, including a competitive benefits package. Through our &lsquo;We are Weir&rsquo; framework, we focus on the importance of our people and the contribution they make to our organisation.</div><ul><li><div>
Health &amp; Wellbeing: Our Health and Wellness framework supports mental, physical, digital, and financial wellbeing, tailored to the needs of each region and team.</div></li><li><div>
Grow your Own Way: Weir&rsquo;s fast-paced environment offers opportunities to explore new challenges, learn, and progress. You&rsquo;ll have the freedom to shape your own career path.</div></li><li><div>
Be You and Belong: Weir is an inclusive workplace where innovation, collaboration, and individuality are celebrated.,</div></li></ul><div></div><div>
Key Responsibilities:</div><ul><li><div>
Lead Field Operations: Manage the full lifecycle of HPGR systems at customer sites&mdash;including installation, commissioning, maintenance, troubleshooting, and repair&mdash;to ensure optimal performance and minimal downtime.</div></li><li><div>
Customer Engagement &amp; Sales Enablement: Build strong customer relationships through reliable service delivery and technical training, while identifying Aftermarket sales opportunities such as retrofits, upgrades, and spare parts.</div></li><li><div>
Technical Excellence &amp; Reporting: Conduct root-cause analysis, recommend preventive actions, maintain accurate service documentation and performance reports in English, and ensure all data is entered into ERP/CRM systems.</div></li><li><div>
Cross-functional Collaboration: Coordinate with internal teams (Sales, Engineering, Parts, Quality) to drive continuous improvement, participate in global HPGR service initiatives, and contribute to service efficiency and cost control.</div></li><li><div>
Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.</div></li></ul><div></div><div>
Job Knowledge/Education and Qualifications:</div><ul><li><div>
Bachelor&rsquo;s degree in Engineering (Mechanical or Mechatronics preferred).</div></li><li><div>
Proven experience in heavy industry, mining, or mineral processing sectors.</div></li><li><div>
Strong knowledge of HPGR or similar high-pressure grinding/process equipment.</div></li><li><div>
Good command of English (spoken and written), with technical reporting skills.</div></li></ul><div></div><div>
&lt;Must be permanently authorised to work in the country to which you are applying, without sponsorship.&gt;</div><div></div><div>
We are Weir! Founded in 1871, Weir engineers solutions that improve safety, efficiency and sustainability &ndash; helping to provide the essential resources needed by a growing world. We are a global family. We are proud of our unique blend of talent, technology and culture. We are here to inspire you to do the best work of your life!</div><div></div><div><br>
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.</div><div></div><div>
#minerals<br>
#LI-MC1</div></div>

HPGR Service Supervisor

Ajax Systems

<div>
 The international technology company Ajax Systems opens a full-cycle production facility in T&uuml;rkiye.
 <br/>
 <br/>
 Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&amp;D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.
 <br/>
 <br/>
 <strong>
  Location : Istanbul/Tuzla, DESBAS
  <br/>
  <br/>
 </strong>
 <strong>
  Reponsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High-quality production and repair of products with high efficiency within the planned deadlines
  </li>
  <li>
   Ensuring the smooth operation of the department
  </li>
  <li>
   Exercising operational control over the department's production processes
  </li>
  <li>
   Monitoring the implementation of the department's plans in accordance with standards and established quality criteria
  </li>
  <li>
   Development of department management personnel
  </li>
  <li>
   Ensuring technically correct operation of equipment
  </li>
  <li>
   Implementing measures to optimize and automate department processes in order to achieve maximum operational efficiency
  </li>
  <li>
   Monitoring production and labor discipline
  </li>
  <li>
   Actively participating in the continuous improvement of production processes and product quality
  </li>
  <li>
   Implementation of Lean tools in the department
  </li>
  <li>
   Ensuring cleanliness and order in the department's production facilities
  </li>
  <li>
   Cooperation with departments related to production in order to coordinate work and achieve set goals
  </li>
  <li>
   Development and implementation of measures to achieve set KPIs
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent required; Associate's or Bachelor's degree in Electronics, Engineering, or a related field is a plus
  </li>
  <li>
   Minimum of 3-5 years of hands-on experience in repairing consumer electronics
  </li>
  <li>
   Minimum of 1-2 years of experience in a supervisory or team lead role
  </li>
  <li>
   Expert-level knowledge of electronic device diagnostics, troubleshooting, and repair, including micro-soldering
  </li>
  <li>
   Strong leadership, communication, and interpersonal skills
  </li>
  <li>
   Excellent organizational and time-management abilities
  </li>
  <li>
   Proficiency with repair management software and Microsoft Office Suite
  </li>
  <li>
   A customer-centric mindset with a commitment to delivering high-quality service
  </li>
  <li>
   Ability to work effectively under pressure in a fast-paced environment
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Device Repair Department Supervisor

<div><div>The international technology company Ajax Systems opens a full-cycle production facility in T&uuml;rkiye.</div><div>
Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&amp;D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.</div><div></div><div><b><br>
Location : Istanbul/Tuzla, DESBAS</b></div>
<h3 class="jobSectionHeader"><b>Reponsibilities</b></h3><ul><li>
High-quality production and repair of products with high efficiency within the planned deadlines</li><li>
Ensuring the smooth operation of the department</li><li>
Exercising operational control over the department's production processes</li><li>
Monitoring the implementation of the department's plans in accordance with standards and established quality criteria</li><li>
Development of department management personnel</li><li>
Ensuring technically correct operation of equipment</li><li>
Implementing measures to optimize and automate department processes in order to achieve maximum operational efficiency</li><li>
Monitoring production and labor discipline</li><li>
Actively participating in the continuous improvement of production processes and product quality</li><li>
Implementation of Lean tools in the department</li><li>
Ensuring cleanliness and order in the department's production facilities</li><li>
Cooperation with departments related to production in order to coordinate work and achieve set goals</li><li>
Development and implementation of measures to achieve set KPIs</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
High school diploma or equivalent required; Associate's or Bachelor's degree in Electronics, Engineering, or a related field is a plus.</li><li>
Minimum of <b>3-5 years of hands-on experience</b> in repairing consumer electronics</li><li>
Minimum of <b>1-2 years of experience in a supervisory or team lead role</b></li></ul><ul><li>
Expert-level knowledge of electronic device diagnostics, troubleshooting, and repair, including micro-soldering.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
Excellent organizational and time-management abilities.</li><li>
Proficiency with repair management software and Microsoft Office Suite.</li><li>
A customer-centric mindset with a commitment to delivering high-quality service.</li><li>
Ability to work effectively under pressure in a fast-paced environment.</li></ul><div></div><p><br>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

MAINTENANCE SERVICES LTD

<div>
 <strong>
  Location: &Idot;stanbul, &Idot;stanbul, Turkey
  <br/>
  <br/>
  <strong>
   Job ID:
  </strong>
  84494
  <br/>
  <br/>
 </strong>
 We Elevate... Quality of urban life
 <br/>
 <br/>
 Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you&rsquo;ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don&rsquo;t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
 <br/>
 <br/>
 <strong>
  Join us as a
  <br/>
  <br/>
 </strong>
 Bak&inodot;m S&uuml;perviz&ouml;r&uuml;
 <br/>
 <br/>
 <strong>
  Your Main Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ekibini en verimli &scedil;ekilde y&ouml;netmek &uuml;zere servis arac&inodot;, teknisyen rota ve i&scedil; planlar&inodot;n&inodot; optimize etmek,
  </li>
  <li>
   Ekibinin teknik ve ki&scedil;isel geli&scedil;imini sa&gbreve;lamak &uuml;zere en uygun e&gbreve;itim planlar&inodot;n&inodot; yapmak ve sertifikasyon s&uuml;recine destek olmak,
  </li>
  <li>
   Her bir ekip &uuml;yesinin g&uuml;venli&gbreve;inden emin olmak &uuml;zere rutin g&uuml;venlik denetimleri yapmak, gerekli koruyucu ekipman, ara&ccedil; ve gere&ccedil; ihtiya&ccedil;lar&inodot;n&inodot; tespit edip &ccedil;al&inodot;&scedil;ana teslim etmek,
  </li>
  <li>
   Proje y&ouml;netimi yaparak, y&ouml;netsel ve finansal bak&inodot;&scedil; a&ccedil;&inodot;s&inodot; ile s&uuml;re&ccedil; y&ouml;netmek,
  </li>
  <li>
   M&uuml;&scedil;teri memnuniyeti hedefleri do&gbreve;rultusunda rutin ziyaretler yaparak olas&inodot; talepleri kar&scedil;&inodot;lamak,
  </li>
  <li>
   &Uuml;r&uuml;n g&uuml;venli&gbreve;i &amp; kalite aksiyonlar&inodot; ve takibi,
  </li>
  <li>
   Tamirat i&scedil;lerinin eksiksiz devir teslimi,
  </li>
  <li>
   Y&inodot;ll&inodot;k fenni muayene s&uuml;re&ccedil;lerinin takibi.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   &Uuml;niversitelerin M&uuml;hendislik b&ouml;l&uuml;mlerinden mezun,
  </li>
  <li>
   Tercihen asans&ouml;r sekt&ouml;r&uuml; veya ula&scedil;&inodot;m projelerinde (metro projeleri) en az 3 y&inodot;l deneyim sahibi,
  </li>
  <li>
   M&uuml;&scedil;teri ve ekip y&ouml;netimi konusunda deneyimli,
  </li>
  <li>
   Tercihen iyi derecede &Idot;ngilizce bilen,
  </li>
  <li>
   Ekip &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n ve m&uuml;&scedil;teri odakl&inodot;.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What&rsquo;s in it for you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
  </li>
  <li>
   Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
  </li>
  <li>
   Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We Elevate&hellip; Your Career
  <br/>
  <br/>
 </strong>
 Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
 <br/>
 <br/>
 <strong>
  Are you ready to embark on a new journey? Join #TeamSchindler!
  <br/>
  <br/>
  Discover more on our career website.
  <br/>
  <br/>
 </strong>
 <strong>
  <br/>
  <br/>
 </strong>
 <em>
  At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.
  <br/>
  <br/>
 </em>
 <em>
  Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
 </em>
</div>


Bakım Süpervizörü

Schindler

<div><div><p><b>Location: &#304;stanbul, &#304;stanbul, Turkey</b><br>
<b>Job ID:</b><b> 84494</b></p>
<h1 class="jobSectionHeader"><b>
We Elevate... Quality of urban life</b></h1><br>
<p>
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you&rsquo;ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don&rsquo;t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.</p><br>
<p></p>
<p><b>
Join us as a</b></p>
<h1 class="jobSectionHeader"><b>
Bak&#305;m S&uuml;perviz&ouml;r&uuml;</b></h1><br>
<p>
</p><div><div><h4 class="jobSectionHeader"><b>Your main responsibilities</b></h4>
<div><ul><li>Ekibini en verimli &#351;ekilde y&ouml;netmek &uuml;zere servis arac&#305;, teknisyen rota ve i&#351; planlar&#305;n&#305; optimize etmek,</li>
<li>Ekibinin teknik ve ki&#351;isel geli&#351;imini sa&#287;lamak &uuml;zere en uygun e&#287;itim planlar&#305;n&#305; yapmak ve sertifikasyon s&uuml;recine destek olmak,</li>
<li>Her bir ekip &uuml;yesinin g&uuml;venli&#287;inden emin olmak &uuml;zere rutin g&uuml;venlik denetimleri yapmak, gerekli koruyucu ekipman, ara&ccedil; ve gere&ccedil; ihtiya&ccedil;lar&#305;n&#305; tespit edip &ccedil;al&#305;&#351;ana teslim etmek,</li>
<li>Proje y&ouml;netimi yaparak, y&ouml;netsel ve finansal bak&#305;&#351; a&ccedil;&#305;s&#305; ile s&uuml;re&ccedil; y&ouml;netmek,</li>
<li>M&uuml;&#351;teri memnuniyeti hedefleri do&#287;rultusunda rutin ziyaretler yaparak olas&#305; talepleri kar&#351;&#305;lamak,</li>
<li>&Uuml;r&uuml;n g&uuml;venli&#287;i &amp; kalite aksiyonlar&#305; ve takibi,</li>
<li>Tamirat i&#351;lerinin eksiksiz devir teslimi,</li>
<li>Y&#305;ll&#305;k fenni muayene s&uuml;re&ccedil;lerinin takibi.</li>
</ul></div>
</div><div><h4 class="jobSectionHeader"><b>What you bring</b></h4>
<div><ul><li>&Uuml;niversitelerin M&uuml;hendislik b&ouml;l&uuml;mlerinden mezun,</li>
<li>Tercihen asans&ouml;r sekt&ouml;r&uuml; veya ula&#351;&#305;m projelerinde (metro projeleri) en az 3 y&#305;l deneyim sahibi,</li>
<li>M&uuml;&#351;teri ve ekip y&ouml;netimi konusunda deneyimli,</li>
<li>Tercihen iyi derecede &#304;ngilizce bilen,</li>
<li>Ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n ve m&uuml;&#351;teri odakl&#305;.</li>
</ul></div>
</div><div><h4 class="jobSectionHeader"><b>What&rsquo;s in it for you?</b></h4>
<ul><li>Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.</li>
<li>Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.</li>
<li>Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.</li>
</ul>
</div><div></div><div><h4 class="jobSectionHeader"><b>We Elevate&hellip; Your Career</b></h4><br>
<p>
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.<br>
<br>
<b>Are you ready to embark on a new journey? Join #TeamSchindler!</b><br>
<b>Discover more on </b><b>our career website</b><b>.</b></p></div><br>
<p></p>
</div>
<p><i>At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.</i></p><br>
<p></p>
<p><i>
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.</i></p></div></div>

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25168434<br>
<b>Job Category</b>Spa<br>
<b>Location</b>The St. Regis Istanbul, Mim Kemal Oke Cad No 35, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.</p><p><br>
</p><p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: Less than 1-year related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Spa Receptionist

Hilton

<div><p>Guest Review &amp; Experience Supervisor</p><p><b>
Position Title:</b> Guest Review &amp; Experience Supervisor<br>
<b>Department:</b> Front Office &ndash; dotted line to Mkt to Commercial
<br>
<b>Reports To:</b> Front Office Operation Manager</p><p><b>
Position Statement</b></p><p>
The Guest Review &amp; Experience Supervisor is responsible for monitoring and analyzing guest reviews across all digital platforms (Tripadvisor, Google, Booking, Stay Experience, etc.) and within the hotel venues (restaurants, bars, spa, meeting rooms). The role ensures that guest feedback is addressed effectively, identifies areas of improvement, and supports the delivery of an exceptional guest experience in line with Hilton brand standards.</p><p><b>
What will I be doing?</b></p><p>
As a Guest Review &amp; Experience Supervisor, you will be responsible for performing the following tasks to the highest standards:</p><p><b>
Guest Review Management</b></p><ul><li><p>
Monitor, track, and respond to all guest reviews across online platforms on a daily basis.</p></li><li><p>
Ensure responses are timely, professional, and aligned with brand voice and positioning.</p></li></ul><p><b>
Guest Feedback Analysis</b></p><ul><li><p>
Collect and analyze guest feedback from all hotel venues (F&amp;D venues, Spa, Meetings &amp; Events, etc.).</p></li><li><p>
Classify feedback into positive, negative, and areas for improvement.</p></li><li><p>
Investigate negative reviews and coordinate with relevant departments to identify root causes and implement corrective actions.</p></li></ul><p><b>
Reputation &amp; Reporting</b></p><ul><li><p>
Safeguard the hotel&rsquo;s online reputation by ensuring consistency in tone and brand alignment.</p></li><li><p>
Prepare weekly and monthly reports for the management team, highlighting key trends and KPIs (GSS, NPS, Review Index).</p></li><li><p>
Benchmark competitor reviews and share best practices with internal teams.</p></li></ul><p><b>
Recognition &amp; Engagement</b></p><ul><li><p>
Share positive guest feedback with the Human Resources team to support employee recognition and motivation initiatives.</p></li><li>
Foster a culture of guest feedback awareness and advocacy across all departments.</li></ul><p><b>
Continuous Improvement &amp; Training</b></p><ul><li><p>
Turn guest feedback into actionable insights that support operational and service enhancements.</p></li><li><p>
Organize awareness sessions and training workshops for departments to strengthen the guest feedback culture.</p></li><li><p>
Act as the &ldquo;voice of the guest,&rdquo; advocating for service improvements and ensuring feedback is embedded into the hotel&rsquo;s overall strategy.</p></li></ul><p><b>
What are we looking for?</b></p><p>
A Guest Review &amp; Experience Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li><p>
Strong guest-focused approach and excellent communication skills.</p></li><li><p>
Problem-solving and analytical thinking abilities.</p></li><li><p>
Experience in report preparation, data analysis, and KPI tracking.</p></li><li><p>
Confidence in using digital platforms and review management tools.</p></li><li><p>
Previous experience in hospitality or guest services is preferred.</p></li><li><p>
Ability to work effectively with multiple departments and build positive relationships.</p></li><li><p>
Proactive mindset with an ability to identify improvement opportunities.</p></li><li><p>
Copyrighting skill is a plus.</p></li><li><p>
Excellent fluency Turkish and English grammar language skills.</p></li></ul><p></p><p><b>
What will it be like to work for Hilton?</b></p><p>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands and to creating rewarding career opportunities for Team Members.</p></div>

Guest Review & Experience Supervisor

Explore 1446+ Service and repair supervisor in Istanbul this October. Find roles across top companies and apply now to boost your career.

1446 service and repair supervisor jobs IN Istanbul

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Guest Review & Experience Supervisor