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LaLaMove

<div><div><div>At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world&rsquo;s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!</div><div></div><div> 
To provide exceptional frontline people leadership and operational management for the Level 1 and Level 2 Contact Centre for Lalamove in Turkey.</div><div></div><div> 
Office location: 4. Levent, Turkey</div></div>
<div><div><h3 class="jobSectionHeader">What we seek:</h3><ul><li><ul><li>
Manages frontline operation teams to ensure operational excellence and excellent customer service.</li><li>
Produce accurate reports, identify root cause, and come up with relevant action plans to address the gaps in relation to team, department KPIs and service quality standards.</li><li>
Develop a productive and achievement oriented working environment for employees resulting in high engagement scores.</li><li>
Provide effective coaching and performance management to the Customer Service Team Leaders as required to enable the best chance of employee success and customer satisfaction.</li><li>
Coordinate with relevant personnel and stakeholders, including Managing Directors, CX Functional team and other departments, in solving problems that would address staffing requirements, work assignments and the like in ensuring that L1 and L2 operations are functioning at its optimum.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Additional Responsibilities:</h3><ul><li><ul><li>
Complete ad-hoc assignments from CX Functional team.
</li><li>Contribute to the Lalamove growth in Turkey</li><li>
Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">What you'll need:</h3><ul><li><ul><li>
Degree holder with a proven track record of stakeholder management</li><li>
Proficiency of computer skill in Microsoft Office (Word, Excel, PowerPoint, etc.) and Google Suite</li><li>
Ability to communicate effectively with people at different levels</li><li>
Ability to develop, implement and review policies and procedures</li><li>
At least 4 years work experience in customer service field, with a minimum of 1 year in team management capacity</li><li>
A sound knowledge and understanding of contact centre management principles</li><li>
Excellent command of written and communication skills in English and Native written and communication skills in Turkish</li><li>
Experience in a logistics or start up environment would be an advantage</li><li>
Experience in multi-location, multi-culture environment is a plus</li></ul></li></ul></div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Customer Services Assistant Manager

Doğuş Teknoloji

<div>
 
 
 Are you ready to &ldquo;Build the Future&rdquo; with us?
 
 
 
 
 
 
 We were established in 2012 to enlighten our customers&rsquo; path with the excitement of creating value in the technology world.
 
 
 
 
 
 As we continue our way as an R&amp;D center since 2017, we continue to be one of the new companies that value people, pursue new technologies with passion, and break grounds in the IT sector with our agile and reliable working culture, and we are looking for a
 
 
 "
 
 Customer Contract Management Lead / Manager
 
 "
 
 
 
 
 to join our team.
 
 
 
 
 
 
 DESIRED SKILLS AND EXPERIENCE
 
 
 <ul>
 <li>
 Graduated from law or a related department,
 </li>
 <li>
 10-15 years of experience,
 </li>
 <li>
 Good command of English, both oral and in writing, to be able to manage contract management and contract negotiation, indemnity claims and penal clause implementation processes throughout the contract life cycle,
 </li>
 <li>
 Mastering MS Office applications, Word, Excel, Power Point and able to use advanced reporting tools preferably PowerBI.
 </li>
 </ul>
 
 
 
 
 
 RESPONSIBILITIES
 
 
 <ul>
 <li>
 To manage strategic contract management processes from end to end,
 </li>
 <li>
 To be able to follow contracts with customers, global/local IT companies regarding sales of hardwares, softwares, licenses and services/managed services,
 </li>
 <li>
 To negotiate the contracts with clients working in close cooperation with sales, legal, revenue control departments and other related internal customers,
 </li>
 <li>
 To Track technology sector, calculate risk and take necessary precautions and prioritize the needs of internal customers,
 </li>
 <li>
 For the contracts to be renewed, to ensure that the contracts are reviewed and analyzed, and revisions are made where deemed necessary,
 </li>
 <li>
 To manage disputes and claim management with customers vendors / partners through contract lifecycles,
 </li>
 <li>
 To Follow the approval processes of all documents, contracts, invoices and orders according to the company procedures and legal requirements and to be
 </li>
 <li>
 responsible for the archiving process following.
 </li>
 </ul>
 
 
 
 
 
 &Ouml;zge&ccedil;mi&scedil;iniz &uuml;zerinden payla&scedil;m&inodot;&scedil; oldu&gbreve;unuz veriler 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) kapsam&inodot;nda korunmakta ve i&scedil;lenmektedir. Bu kapsamda &ouml;zge&ccedil;mi&scedil;inizin 2 y&inodot;l s&uuml;reyle veri taban&inodot;m&inodot;zda kay&inodot;tl&inodot; kalaca&gbreve;&inodot;n&inodot; belirtmek isteriz.
 
 
</div>

Customer Contract Management Lead / Manager

GoStudent

<div>The Role at a Snapshot

Are you ready to be the driving force behind exceptional customer experiences? Join our dynamic team in Turkey and play a pivotal role in shaping the future of education! As a Global Customer Care Manager at GoStudent, you'll lead the charge in ensuring every student receives the support they need to excel. Work alongside a passionate team dedicated to revolutionizing learning and making a tangible impact on students' lives. Are you ready to empower success and be part of something extraordinary?

Location 
Istanbul (hybrid)

Your Role in Our Mission:
<ul>
<li>Customer Support: Offer top-tier assistance via live chat, emails, and invoice management. You'll communicate primarily in English, but also use our translation tools to help clients in markets like DACH, Spain, Italy, France, Poland, and the Netherlands.</li>
<li>Team Collaboration: Work closely with our Global Customer Care Managers to deliver customer-friendly solutions tailored to the needs of each market.</li>
<li>Problem-Solving: Tackle high-priority tasks, including managing teacher searches, session bookings, and other key organizational requests across all our supported regions.</li>
<li>Liaison: Act as the bridge between our Customer Care team and our network of tutors to ensure smooth coordination and top-notch service.</li>
</ul>
What will you bring:
<ul>
<li>Customer Service Experience: 2-5 years in the Customer Care field or inbound call center customer service department. Experience in translation or education is a plus.</li>
<li>Fluency in English (C1/C2) &ndash; You can communicate naturally and effectively with English-speaking customers. Additional languages (Italian, German, French, Spanish, Polish, Dutch or Greek at B2 level or higher) are a major plus.</li>
<li>Tech Savvy &ndash; Comfortable using CRM systems and translation tools. You adapt quickly to new technologies and software.</li>
<li>Strong Communication &amp; Customer Focus &ndash; You understand customer needs quickly, communicate clearly, and approach every situation with empathy and professionalism.</li>
<li>Organization &amp; Initiative &ndash; You work in a structured way, take ownership of tasks, contribute proactively, and remain calm even under pressure.</li></ul> 


Our way to develop your full potential:

<ul><li>Flexible &amp; focused working: Benefit from our hybrid working model with 2-3 flexible days per week and a Meeting Free Friday for undisturbed productivity.</li>
<li>We grow together: Continue your career with clear development paths and our Spark! Growth &amp; Development program. Get access to 1000s of courses on LinkedIn Learning, our Spark! Mentorship program and monthly learning sessions. Take advantage of 30 free learning sessions to experience GoStudent for yourself</li>
<li>Work Smart, Play Hard: Our regular team and office events ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun.</li>
<li>Strength through community: Get involved in one of our GoStudent Employee Resource Groups (ERGs) and stand up for issues that are close to your heart.</li></ul> 


Openness Statement

We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page &quot;who we are&quot;! 


If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 
Please upload your CV in PDF format, preferably in English as DOC format may not be supported. 
Disclose Privacy &amp; Compliance Information</div>

Global Customer Care Manager (Istanbul) - English speaking

Dell Technologies

<div>
 Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer
 
 
 Join us to do the best work of your career and make a profound social impact as a Inside Sales Account Manager on our Inside Sales Team in
 
 Istanbul.
 
 
 
 
 What You&rsquo;ll Achieve
 
 
 
 As a Inside Sales Account Manager, you will be responsible for selling Dell&rsquo;s products and services while focusing on developing new accounts and expanding existing accounts. You will support the field sales leader while working effectively in a team environment towards goals.
 
 
 
 You will:
 
 
 
 <ul>
 <li>
 Assist customers and partners in developing business solutions using Dell&rsquo;s products and services.
 </li>
 <li>
 Manage several mid- large accounts.
 </li>
 <li>
 Continuously improve approaches and methods of selling company products and services.
 </li>
 <li>
 Build customer/partner relationships.
 </li>
 <li>
 Develop relationships with key vendors to better position industry technology within the company solution
 
 
 </li>
 </ul>
 
 Take the first step towards your dream career
 
 
 
 Every Dell Technologies team member brings something unique to the table. Here&rsquo;s what we are looking for with this role:
 
 
 
 Essential Requirements
 
 
 
 <ul>
 <li>
 Around 5 years of experience in a relationship selling role
 </li>
 <li>
 Solid understanding of the full range of products and services and the ability to identify how these products and services align to customer needs
 </li>
 <li>
 Good communication skills in both Turkish and English
 </li>
 <li>
 Capacity to leverage cross-functional resources to achieve customer results
 </li>
 <li>
 Ability to teach, coach, and motivate others to improve performance, including providing feedback and identifying development opportunities
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 We believe that each of us has the power to make an impact. That&rsquo;s why we put our team members at the center of everything we do. If you&rsquo;re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we&rsquo;re looking for you.
 
 
 Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
 
 
 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
 
 
 
 Job ID:
 
 R277630Job Function: Inside Sales
</div>

Inside Sales Account Manager - Turkey

Siemens Energy

<div>Sales Manager 
A Snapshot of Your Day

 We are searching for a Sales Manager who will take responsibility for achieving the sales targets by defining customer value propositions that add real value to the customers&rsquo; business in relation to Grid Technology Products, Systems, Solutions and Services. You are ultimately responsible for being the technical and commercial face of the projects and closing the deal at various customer groups such as, Investors, Utilities, Electrical Contractors, EPCs etc. 

How You'll Make an Impact:
<ul>
<li>Lead entire sales process from lead generation to deal close phase</li>
<li>Ensure order income target set is reached with expected EBIT and cash flow</li>
<li>Develop market transparency and execute market evaluation process</li>
<li>Understand customer priorities and create &quot;How to win strategies&rdquo;</li>
<li>Be aware of competitive environment in order to create successful sales strategies &amp; tactics to achieve business objectives</li>
<li>Maintain adequate reporting of sales opportunities and customer information, ensure accuracy of CRM system</li>
<li>Support / lead product launches, marketing campaigns &amp; promotions</li>
<li>Develop strategies &amp; collaborate with offer preparation team, commercial team, project management team and other divisions to maximize Siemens Energy end to end offerings</li>
<li>Abide all business compliance requirements in line with Company policies, for example Business Conduct Guidelines &amp; Confidential Information</li>
<li>Actively participate in senior-level selling on strategic projects or accounts as well as maintain senior-level relationships with existing owner / end user customers</li>
<li>Be actively involved in meetings, presentations with customers</li></ul> 
What You Bring
<ul>
<li>An Engineering graduate with minimum 5 years sales experience working in the Turkish, Transmission ecosystem and energy market</li>
<li>Good understanding of the Transformers, High Voltage Products, Substation Systems, Solutions, Digital Grids &amp; Services</li>
<li>Knowledge of competitors and market trends in T&uuml;rkiye and Central Asia</li>
<li>Collaborative, solution focused approach, and proactive communication skills</li>
<li>Validated organizational and multi-tasking skills, with the capability to effectively prioritize and balance workload</li>
<li>Demonstrates outstanding selling skills for important customer services and applications under a variety of challenging circumstances</li>
<li>Knowledge of products, product applications and distribution channels</li>
<li>Wide ranging commercial and contractual experience including end-to-end bid management</li>
<li>Analytical thinking, decision making, change orientation and good communication skills</li>
<li>Fluency in written and spoken Turkish and English, German is a plus</li>
<li>Ability to drive and travel intensively around the country</li></ul> 
What else do you need to know?
<ul>
<li>No restrictions for travelling</li>
<li>Driving license is required</li>
<li>Military service should be completed for male candidates</li></ul> 
About the Team

Project Manager at GT S will be responsible for planning, executing, and closing projects according to deadlines and within budget. This position requires strong organizational skills, attention to detail, and the ability to work collaboratively with various teams to achieve project objectives. Project Manager will ensure that all project goals align with the strategic objectives and will serve as the primary point of contact for stakeholders through the project lifecycle. 

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With +100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one-sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo 

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character&mdash;no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. 

Ready to join us?

Deadline: 07.12.2025 
#LI-GC1</div>

Sales Manager

Canon Medikal Sistemler Turkey A.Ş.

<div>
 
 About Us: Canon Medical Systems, provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. Canon works on things that matter - great people and technologies taking on tough challenges. Canon Medical helps medical professionals deliver great healthcare to their patients.
 
 
 Canon Medical is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, gender identity or expression, age, disability, and according with all local laws protecting different status.
 
 
 
 
 
 QUALIFICATIONS AND JOB DESCRIPTION
 
 
 
 
 
 Job Brief
 
 
 To strengthen our team and support our customers, sales organizations and partners throughout Turkey we are searching for a Account Manager to join our Sales Team of Canon Medical Systems Turkey.
 
 
 You will provide complete and appropriate solutions to increase the number of Canon users with high customer satisfaction through sales excellence.
 
 
 
 
 Primary Job Objectives
 
 
 - Proven work experience as a salesperson in medical equipment environment.
 
 
 - Minimum 3 years of medical equipment sales experience is a must
 
 
 - Proficiency in MS Office Programs
 
 
 - Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
 
 
 - Highly motivated and target driven with a proven track record in sales
 
 
 - Excellent selling, communication and negotiation skills
 
 
 - Prioritizing, time management and organizational skills
 
 
 - Ability to create and deliver presentations tailored to the audience needs
 
 
 - Relationship management skills and openness to feedback
 
 
 - BS/BA degree or equivalent
 
 
 - No restrictions to travel
 
 
 
 
 Duties and Responsibilities
 
 
 1. Maximize the product value in every project.
 
 
 2. Provide technical expertise to the buyer to get information about the products and services
 
 
 with support from the product manager when necessary.
 
 
 3. Present, promote and sell products using solid arguments to existing and prospective customers.
 
 
 4. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
 
 
 5. Make all kinds of negotiations during the sales process, inform sales and marketing staff about expected price levels.
 
 
 6. Establish, develop and maintain positive business and customer relationships.
 
 
 7. Expedite the resolution of customer problems and complaints to maximize satisfaction.
 
 
 8. Achieve agreed upon sales targets and outcomes within schedule.
 
 
 9. Coordinate sales effort with team members and other departments.
 
 
 10. Analyze the territory/market&rsquo;s potential, track sales and status reports.
 
 
 11. Provide all kinds of coordination within and outside the company in this framework.
 
 
 12. Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
 
 
 13. Keep abreast of best practices and promotional trends
 
 
 14. Represent the company in electronic media, telephone and face-to-face negotiations during the sales process.
 
 
 15. Represent company at events, congresses, etc.
 
 
 16. Know and act in accordance with statutory legislation related to procurement at advanced level in public procurement.
 
 
 17. Continuously improve through feedback.
 
 
 18. Know company rules and fully comply with them during all professional work.
 
 
 
 
</div>

Account Manager

<div><div>We&rsquo;re looking for an IT Deployment Manager to join our team located in Maltepe, &#304;stanbul!</div>
Let&rsquo;s be a part of our #TogetherUnstoppable team!
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise is to simplify services and offer sustainable solutions while showing unwavering respect and achieving exceptional results.
DHL Supply Chain provides end-to-end supply chain management and consultancy services including warehousing, distribution, transportation, and value-added services across consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing, and automotive sectors. Active in over 60 countries and with more than 120,000 employees worldwide, DHL Supply Chain manages approximately 23 million m&sup2; of warehousing space.
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serves leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m&sup2; warehousing space.<div>
Qualifications: 
<ul><li>Preferably bachelor&rsquo;s degree in Information Technology, Engineering, or a related field</li><li>3+ years of IT experience in logistics or supply chain sectors</li><li>Experience in IT deployment and project/implementation management</li><li>Fluency in English, both written and spoken, is a must; French and Spanish are desirable</li><li>Very good command of MS Office tools and IT systems</li><li>Strong skills in internal/external customer management and stakeholder engagement</li><li>Knowledge of IT Service Management and Change Management processes</li><li>Able to manage IT suppliers and project teams to meet deadlines, budgets, and quality targets</li><li>Strong planning and organizational skills</li><li>Able to work under pressure and manage multiple international projects simultaneously</li><li>High customer focus and teamwork spirit</li></ul></div><div>
Job Description: 
<ul><li>Leading IT deployment activities for new business wins and key organic growth projects across multiple countries (e.g., UK, Spain, Turkey, Poland)</li><li>Supporting due diligence and validating IT solutions during early project phases</li><li>Ensuring smooth project implementation by managing project scope, timelines, and budgets</li><li>Coordinating between operations, customers, suppliers, and internal IT teams to ensure efficient delivery</li><li>Supporting IT strategy alignment with customer and business needs</li><li>Leading IT training for new users and maintaining relevant documentation</li><li>Driving digital innovation and standardized delivery processes across deployments</li><li>Managing IT change, release, and service performance in line with SLAs and IT governance</li><li>Building strong networks within the organization and externally to support project success</li><li>Supporting system and process improvement by gathering business requirements and identifying integrated solutions</li></ul></div></div>

LLP - IT Deployment Manager

Explore 892+ Customer services manager in Istanbul this November. Find roles across top companies and apply now to boost your career.