customer service export coordinator Jobs in Istanbul

customer service export coordinator

asstmgr-operations

call center representative Jobs in Istanbul

call center representative

credit control and operation specialist (international market) Jobs in Istanbul

credit control and operation specialist (international market)

customer admin & billing specialist Jobs in Istanbul

customer admin & billing specialist

customer care specialist operations

L'Oréal

<div>
 The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.
 
 
 For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st
 
 beauty-tech
 
 company all around the world!
 
 Beauty
 
 is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to
 
 create the beauty that moves the world!
 
 
 
 If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our
 
 Operations/Supply Chain Team!
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.
 </li>
 <li>
 Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach
 </li>
 <li>
 Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI&rsquo;s, OSA, stock in trade etc.)
 </li>
 <li>
 Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.
 </li>
 <li>
 Identify customer needs and define related strategy with Customer Care Manager and sales team
 </li>
 <li>
 Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution
 </li>
 <li>
 Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.
 </li>
 <li>
 Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment
 </li>
 <li>
 Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions
 </li>
 <li>
 Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service
 
 
 </li>
 </ul>
 
 Do You Have What It Takes
 
 
 
 <ul>
 <li>
 University degree and excellent communication skills in English,
 </li>
 <li>
 Minimum 1 years of experience in customer service and/or logistics,
 </li>
 <li>
 Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level
 
 
 </li>
 </ul>
 
 What Could L&rsquo;or&eacute;al Offer You
 
 
 
 <ul>
 <li>
 The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way
 </li>
 <li>
 Work with some of the biggest brands and experts in the business, and the most passionate people
 </li>
 <li>
 A diverse environment
 </li>
 <li>
 Opportunity to be at the center of digital transformation
 </li>
 <li>
 World class training and development
 
 
 </li>
 </ul>
 #WEARELOREAL
 
 
 Take a closer look at our world here!
</div>

Customer Care Specialist, Operations

ALFA Medical Investment Fund

International Patient Care Specialist Location: &#350;i&#351;li, IstanbulAbout Us DentSpa Clinic, established in 2018, has quickly grown into one of Turkey&rsquo;s top dental tourism clinics. Hosting patients from across the globe, our team of 200+ staff represents 13+ nationalities and communicates in 7 languages. We focus on providing exceptional dental care while ensuring a smooth and supportive experience for every patient.Role Summary We are looking for a proactive International Patient Care Specialist to join our care coordination team. You will oversee patient treatment schedules, maintain communication after procedures, and ensure continued guidance and support once patients return home.Key Duties<ul><li>Track and monitor the progress of international patients&rsquo; treatment plans.</li><li>Follow up with patients post-procedure to ensure satisfaction and provide instructions for aftercare.</li><li>Maintain and update detailed patient records and treatment reports.</li><li>Collaborate with patients, doctors, and coordinators to resolve questions or issues efficiently.</li></ul>What We&rsquo;re Looking For<ul><li>Fluency in English and French, both written and spoken.</li><li>Bachelor&rsquo;s degree in a related field.</li><li>At least 1 year of experience in an international-facing role, preferably in healthcare, hospitality, or customer service.</li><li>Strong organizational and communication skills, with attention to detail.</li><li>Empathetic and patient-focused mindset.</li></ul>Benefits &amp; Perks<ul><li>Paid leave and Multinet meal card.</li><li>Special dental treatment discounts for employees and their families.</li><li>Ongoing professional training led by dentists and sales leaders.</li><li>Language and career development programs sponsored by the clinic.</li><li>Inclusive, multicultural, and collaborative workplace.</li></ul>Working Schedule<ul><li>Monday to Friday: 10:00 &ndash; 19:00</li><li>Saturday: Remote work available after probation period</li></ul>Join our team to provide international patients with outstanding dental care and a seamless, supportive experience.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Ba&#351;vuru Sorular&#305;:<ul><li>Please state your salary expectation.</li><li>Can you commute to &#350;i&#351;li/Mecidiyek&ouml;y?</li><li>Do you have both residence permit and registered adress to stay in Turkey?</li><li>Please state the languages you speak fluently.</li></ul>

International Patient Care Specialist

Minerals Technologies Inc.

<div>
 
 
 Customer Service &amp; Logistics Specialist
 
 
 
 
 Specialties&nbsp;
 
 
 
 
 
 
 
 Minerals Technologies Inc.
 
 &nbsp;(MTI) is a leading, technology-driven specialty minerals company that develops, produces, and markets a broad range of mineral and mineral-based products, related systems and services. MTI serves a wide range of consumer and industrial markets, including household and personal care, paper, foundry, steel, construction and environmental solutions around the world. MTI focuses on two major segments &ndash;&nbsp;
 
 Consumer &amp; Specialties
 
 &nbsp;and&nbsp;
 
 Engineered Solutions
 
 .&nbsp;
 
 
 
 
 
 The
 
 &nbsp;Specialty Minerals (SMI)&nbsp;
 
 segment produces and sells the synthetic mineral product precipitated calcium carbonate (PCC), mines mineral ores and processes and sells natural mineral products, primarily limestone and talc. This segment's products are used principally in the paper, building materials, paint and coatings, glass, ceramic, polymer, food, automotive and pharmaceutical industries.
 
 
 
 
 
 
 
 
 
 We currently have an exciting opportunity for a
 
 Customer Service &amp; Logistics Specialist
 
 based at our facility in Istanbul, Turkey.
 
 
 
 Customer Service &amp; Logistics Specialist is responsible for (but not limited to) customer service for all domestic and international customers, responding to customer requests in timely and efficient manner, obtaining carrier rates, arranging freight and domestic and export operations in coordination with the Sales and Manufacturing Teams, and follows up all the domestic and international orders and shipments to ensure timely delivery and customer satisfaction.
 
 
 Excellent English both verbal and written skills required. Occasional coverage for other countries and regions may be required.&nbsp;
 
 
 
 
 
 
 MAIN DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 Management of customer service, order management, including pricing, proforma invoices, credit/collection, new customer, and location set up for both local and abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Daily management of logistics, warehousing, and shipments for both local and abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Inventory control &ndash; insuring safety stock and kanban system are in place for abroad customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Oversight of dispatching of product from site, invoicing and completion of all shipping documentation for local customers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Manage and maintain carrier and distributor contracts in company contract management system.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Responsible for sales, inventory, customer complaint reporting and Voice of the Customer (VOC) surveys.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Demand Planning including organization of sales forecast for operations plan &amp; interface with financial team.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 KPI&rsquo;s include OTIF, Invoice Accuracy, Customer Responsiveness
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Booking sales orders in Oracle for local customers
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Sending problematic orders to EMEA team (hold customer)
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Raising the sales invoices, scanning of the AP invoices received to paywiz for Local customers
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coding proper product line on the invoices.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Entering DFF columns on freight recovery report.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Preparing monthly forecast report for month end close.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Working with accounting team closely and responding queries related accounting and finance of the operation.&nbsp;
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ensure company safety targets are met.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Duties and responsibilities may be assigned or reassigned to this job at any time.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Daily Management Control, Standard Work and Problem Solving.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp;The requirements listed below are representative of the knowledge, skill, and /or ability required.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 EDUCATION and/or EXPERIENCE
 
 &nbsp;
 
 
 Bachelor&rsquo;s degree (B.S./B.A.) from a four-year university.
 
 
 Minimum 3 years of experience, performing International Customer Service and Logistics in a manufacturing environment with in depth knowledge of export documentation and compliance requirements.
 
 
 Experience in an ERP system integrated environment, preferably with Oracle E-Business Suite Applications.
 
 
 Proficiency with MS Word, Excel, Outlook and Internet a must
 
 
 
 
 
 
 COMMUNICATION SKILLS
 
 &nbsp;
 
 
 Possess excellent English language verbal and written skills and effectively present communication/information when required.
 
 
 Must be reliable, well organized and able to work independently, with minimal supervision
 
 
 Strong collaborative, problem solving and interpersonal skills, very detail oriented with proven ability to prioritize
 
 
 
 
 
 
 TRAVEL&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Travel may occur on an infrequent basis.
 
 
 
 &nbsp;
 
 
 
 
 PHYSICAL DEMANDS
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 
 
 
 
 WORK ENVIRONMENT
 
 &nbsp;
 
 
 While performing the duties of this job, the employee is typically required to regularly conduct work in a controlled office environment, moving around the office as needed, sitting at a desk, using office equipment, including but not limited to a personal computer, fax machine, copier and telephone, read, write, listen, speak, and understand English, have the ability to work independently, be dependable and maintain confidential information, integrity and composure at all times.
 
 
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
</div>

Customer Service & Logistics Specialist

ING Türkiye

<div>
 
 
 At ING we encourage you to `Do Your Thing
 
 ` to do more of what you love. We&rsquo;re on a journey that&rsquo;s centered around our customers, powered by technology and digital environment, driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We&rsquo;re proud of that!
 
 
 
 
 
 In ING, creating superior customer is one of our strategic priorities. We constantly hear voice of customer, look through customer&rsquo;s eyes and focus on customer needs to provide differentiating customer experience
 
 
 
 
 
 We want you to discover and develop yourself while developing others, be creative, be successful, excel at your career life, work agile so new ideas come to life faster! Interested?
 
 
 
 
 
 Join our Technology team as Senior Specialist and discover the life at ING.
 
 
 
 
 
 This role will be responsible for our IT team&rsquo; operations and continuous improvement in technology and process with ensuring a 24/7 effective detection and incident response capabilities.
 
 
 
 
 
 
 System Operations Senior Specialist (24/7 shifts)
 
 
 
 
 
 
 
 
 
 
 
 
 
 If you think you may take charge of the following responsibilities
 
 ;
 
 <ul>
 <li>
 Manage bank end-of-day processes with automation tools
 </li>
 <li>
 Architectural design, plan, configure, job scheduling, on automation tools.
 </li>
 <li>
 To run, monitor, report and document the planned intraday &amp; end-of-day batch &amp; automation works using the Automic system in line with requests and procedures,
 </li>
 <li>
 Monitoring all processes 24/7
 </li>
 <li>
 To monitor information technology systems and data centers by using monitoring and management systems, to ensure coordination and solution of the problem by reaching the relevant people in case of problems,
 </li>
 <li>
 To perform backup operations and physical cartridge management.
 </li>
 </ul>
 
 
 
 
 
 If you think you have most of the following qualifications;
 
 
 <ul>
 <li>
 Bachelors degree in computer, electronics engineering or relevant fields
 </li>
 <li>
 2+ years of IT Operation experience and Operations skills
 </li>
 <li>
 Proven experience on automation implementations (design, migrate, implement, operate)
 </li>
 <li>
 Proficient in using office programs
 </li>
 <li>
 Good understanding of Incident Response methodologies
 </li>
 <li>
 Good verbal and written English communication skills. We actively communicate with our global peers and managers.
 </li>
 <li>
 Passionate for automation technology and trends.
 </li>
 <li>
 Motivated self-starter with strong problem solving, pro-active and analytical skills.
 </li>
 <li>
 Knowledge on Automic is preferable.
 </li>
 <li>
 Working in 24/7 shifts
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 At ING, we believe your work should inspire and fulfill you. That&rsquo;s why we prioritize every detail to ensure you have an exceptional experience:
 
 
 
 
 
 
 You First Become Your True Self, Then an INGer:
 
 
 
 
 
 
 
 Flexible
 
 and
 
 hybrid working models
 
 , including remote options every third week of the month and during summer.
 
 14 days of welcome leave
 
 in your first year&mdash;don&rsquo;t wait to pursue your dreams!
 
 
 
 Continuous Growth and Development:
 
 
 <ul>
 <li>
 Access to global and local learning opportunities through
 
 ING Academy,
 
 
 LearnUp
 
 , and certification programs with leading universities.
 </li>
 <li>
 Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
 </li>
 <li>
 Flexible career experiences await you through
 
 Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (&Ccedil;ifte Kariyer), Turuncu Misafir,
 
 and
 
 Global STA/LTA programs
 
 , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
 </li>
 <li>
 When you step into a managerial role at ING, our exclusive
 
 RISE Leadership Program
 
 empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.
 </li>
 </ul>
 
 
 A Dynamic and Supportive Work Environment:
 
 
 <ul>
 <li>
 An informal and collaborative culture where
 
 your ideas
 
 and
 
 innovations are valued.
 
 </li>
 <li>
 Social clubs, celebrations, and events to help you balance work and fun.
 </li>
 </ul>
 
 
 We Care About You:
 
 
 <ul>
 <li>
 Comprehensive health insurance for you and your loved ones.
 </li>
 <li>
 Private pension plans to help you achieve your future goals.
 </li>
 <li>
 On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.
 </li>
 </ul>
 
 
 
 
 At ING, we&rsquo;re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.
 
 
 
 
 
 For more information about our
 
 Orange Culture
 
 , click here now:
 
 
 
 
 
 https://youtu.be/Q-tB2-J1lzQ
 
 
 
 
 
 
 
 
 
 
 ***Candidates are expected not to share any sensitive personal data.
 
 
 
</div>

System Operations Specialist

Apple

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. 
 
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple&rsquo;s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
 
 
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. 
 
Description 
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. 
 
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. 
 
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. 
 
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. 
 
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. 
 
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. 
 
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. 
 
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities. 
 
Preferred Qualifications 
You can: 
Demonstrate technical expertise of Apple products and services. 
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. 
Navigate customer service issues with care and strong interpersonal skills. 
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. 
Work in a fast-paced environment and balance multiple tasks at the same time. 
Work well in a team environment, demonstrating shared responsibility and accountability with other team members. 
Be trusted with sensitive or confidential information, keeping with Apple&rsquo;s core values. 
Be curious and open to learning from others and helping each other grow. 
 
Minimum Qualifications 
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. 
You should also be proficient in the local language, both written and spoken. 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Teknik Uzman

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Services and Solutions Delivery Specialist- Installed Base Admin
<h3 class="jobSectionHeader">Job Description
</h3>Job title:
 
Services and Solutions Delivery Specialist - Installed Base Admin 
 
Your role:
<ul><li>Registration of installed products based on sales orders and handover documents in SAP.
</li><li>Collect all necessary information required for the registration of new Installed Base (IB) items, including system code, BOM, PMG Serial Number, Tech ID, customer details, project number, and handover date.
</li><li>Carrying out on daily basis analysis of data accuracy including providing data for field audits
</li><li>Providing solutions and support to user tickets, requests in Middle East , Turkey and Africa Countries.
</li><li>Contacting with customers, forwarders and business partners by phone or email
</li><li>Solving errors in SAP for existing Install Base records when required
</li><li>Managing META Install Base KPI&rsquo;s on-time solution with expected quality
</li>Supporting DX IB Activities, if needed 
<li>
</li></ul> 
You're the right fit if:
<ul><li>Bachelor&rsquo;s degree
</li><li>Minimum 2 years of professional experience in Business management, Customer service
</li><li>Fluency in English both verbal and written,
</li><li>Knowledge of SAP and Salesforce would be a strong advantage
</li><li>Strong communication skills with a proactive approach to customer needs
</li><li>Problem-solving mindset with the ability to identify improvement opportunities
</li>Strong numerical, analytical and conceptual skills; logical thinker. 
<li>
</li></ul> 
How we work together
 
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. 
 
Indicate if this role is an office role in Istanbul
<div>About Philips
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div>#LI-EU
#LI-HYBRID
#EOS</div>

Services and Solutions Delivery Specialist- Installed Base Admin

Token Finansal Teknolojiler

<div>
 
 
 Step into the future of fintech with us!
 
 
 
 
 
 
 We&rsquo;re not just a company; we&rsquo;re a dynamic team of innovators pushing the boundaries of what&rsquo;s possible. We're on the lookout for passionate, forward-thinking Operations Specialist/Senior Specialist to join us on this exciting journey!
 
 B2B Project Manager - B2B E-commerce Platform
 
 works cross-functionally to help businesses start using Token products as and quickly as possible.
 
 
 
 
 
 
 🔍Who We Are
 
 
 
 
 
 
 At Token Financial Technologies, we lead Turkey&rsquo;s fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, &Ouml;dero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology. As part of Ko&ccedil; Holding and partnering with Beko, we&rsquo;re a team of innovators dedicated to driving progress and making a real impact in the financial world. We are looking for Operations Specialist/ Senior Operations Specialist from a banking or e-commerce background to join our Operations and Customer Support Team.
 
 
 
 
 
 
 ✨ What You&rsquo;ll Be Rocking
 
 
 
 
 
 <ul>
 <li>
 Own and drive the full growth cycle of the B2B e-commerce business from 0 to scale
 </li>
 <li>
 Design and execute commercial, sales, and GTM strategies that deliver tangible business results
 </li>
 <li>
 Identify, engage, and acquire strategic B2B customers and key suppliers to build a strong two-sided marketplace
 </li>
 <li>
 Lead onboarding and relationship management efforts with a relentless focus on business impact
 </li>
 <li>
 Work closely with cross-functional teams (product, operations, marketing, finance) to align and deliver strategic objectives
 </li>
 <li>
 Analyze data, market trends, and competition to proactively refine strategies and hit KPIs
 </li>
 <li>
 Manage the roadmap, track success metrics, and be accountable for performance and outcome
 </li>
 </ul>
 
 
 
 
 
 🎯 The Perfect Fit
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business, Economics, Engineering, or a related field
 </li>
 <li>
 6+ years of solid experience in business development, strategy, or commercial growth roles in B2B / digital businesses
 </li>
 <li>
 Hands-on experience in e-commerce platforms, B2B marketplaces, or tech-enabled services
 </li>
 <li>
 Strong project management and prioritization skills with a results-driven mindset
 </li>
 <li>
 Excellent understanding of B2B sales funnels, partnerships, and ecosystem-building
 </li>
 <li>
 Highly entrepreneurial &ndash; thrives in fast-paced environments, takes full ownership, and pushes for results
 </li>
 <li>
 Exceptional communication, negotiation, and stakeholder management skills
 </li>
 <li>
 A sharp thinker who quickly identifies opportunities and solves problems
 </li>
 <li>
 A doer who gets things done, even when others say it&rsquo;s impossible
 </li>
 <li>
 Detail-oriented but also sees the big picture
 </li>
 <li>
 Energetic, resilient, and eager to create real impact
 </li>
 <li>
 Not afraid to challenge the status quo and push boundaries
 </li>
 </ul>
 
 
 
 
 
 ❤️ Why You&rsquo;ll Love Working Here
 
 
 
 
 
 <ul>
 <li>
 12+4 Salary Package: Enjoy an additional 4 months' salary
 </li>
 <li>
 Learning Platforms: Gain access to top educational platforms including Ko&ccedil; Academy, Cambly, Coursera etc.
 </li>
 <li>
 Ko&ccedil; Office Free: Work flexibly from any Ko&ccedil; office
 </li>
 <li>
 Ko&ccedil; Community Sports Club: Participate in sports, social, and cultural events, and recharge in green spaces with our exclusive Ko&ccedil; Community Sports Club
 </li>
 <li>
 Ko&ccedil; Family Program : Access special advantages from Ko&ccedil; Group companies, and include two family members in this exclusive program.
 </li>
 <li>
 Flextra Benefits: Customize your benefits with Flextra, including life insurance, shopping vouchers, check-ups, and individual retirement plans etc.
 </li>
 <li>
 Special Leave Days: Enjoy flexible leave days for your birthday, your child's milestones
 </li>
 <li>
 Social Support: Receive support for significant life events such as weddings, family expansions
 </li>
 </ul>
 
 
 
 
 
 🌐 Connect with us
 
 
 
 
 
 
 Web site: https://www.tokeninc.com/
 
 
 Linkedin:https://www.linkedin.com/company/tokeninc/
 
 
 Instagram: https://www.instagram.com/tokenfintech/
 
 
 YouTube:https://www.youtube.com/channel/UCaOpoQtYzio-s3KgGHuSPLA
 
 
 
</div>

Business Development Lead – B2B E-commerce Platform

Explore 1034+ Customer care specialist operations in Istanbul this December. Find roles across top companies and apply now to boost your career.