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service supervisor - electronics home appliance

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service supervisor

Alghanim INDUSTRIES

Date: 14 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 Field Service Supervisor is responsible for maintaining/repairing all/any products supplied by the organization, delivery services as per standards set by the organization
 Job Responsibilities
 <ul>
<li>Maintain of products that have been sold by offering on-site corrective and preventive maintenance as well as other after-sales technical support solutions.</li>
<li>on-the-job training and coaching to improve the company's overall technical customer service</li>
<li>oversee the diagnosis and resolution of field technical problems and suggest improvements to techniques and resolutions</li>
<li>provide technical assistance and support to engineers and customers whenever required</li>
<li>Management of workshop activities that includes workshop repairs , supplying backup machines to the field and cost effective repair of repairable assemblies</li>
<li>In charge of the calibration of the measuring devices and ensuring the proper functionality of engineers laptops</li>
<li>Take part in the planning for the “New Product Launch” assisting the Service and Stores Operations Manager and Services Delivery Manager for the required resources.</li>
<li>Advice the customer the repair cost for units not covered by service agreement or warranty.</li>
<li>Helps the contract sales team members in selling service contracts for machines that does not have a valid contract or warranty.</li>
</ul>
Candidate Requirements
 <ul>
<li>Bachelor’s Degree in Engineering</li>
<li>2-5 years of experience, preferably in Office equipment industry</li>
<li>Previous experience in Xerox is a remarkable advantage.</li>
<li>Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.</li>
<li>Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.</li>
<li>Teamwork: Able to work well with others in order to get the job done.</li>
<li>Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.</li>
<li>Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job.</li>
</ul>
Education

Service Supervisor

Alghanim Industries

<div>
 Job description:
 
 
 Long Description Job Summary
 
 Supervise maintenance activities &amp; develop the skill base of technical team (repair of Electronics Home Appliances). Prioritize daily tasks &amp; work flow that ensures efficient process implementation, to meet service &amp; business goals. Liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard to avoid re-repairs/replacements and meet customer's expectations.
 
 Job Responsibilities
 
 &middot;&nbsp;&nbsp; &nbsp;Work planning, organizing and coordinating daily activities.
 
 &middot;&nbsp;&nbsp; &nbsp;Supervise quality process and team performance; implement rectified action plan, whenever necessary.
 
 &middot;&nbsp;&nbsp; &nbsp;Coordinate with vendors to plan and organize new products training.
 
 &middot;&nbsp;&nbsp; &nbsp;Coordinate with vendors' technical team to finalize the issues raised by service team.
 
 &middot;&nbsp;&nbsp; &nbsp;Regularly report progress on each job and quickly communicate delays or concerns with Senior Management.
 
 &middot;&nbsp;&nbsp; &nbsp;Oversee the daily productivity of technical team to meet targets.
 
 &middot;&nbsp;&nbsp; &nbsp;Plan the work-force to repair the customer return stock (dented), in timely manners.
 
 &middot;&nbsp;&nbsp; &nbsp;Coordinate with reception CSR team for escalated cases.
 
 &middot;&nbsp;&nbsp; &nbsp;Coordinate with Call Center for urgent escalated customer's issues.
 
 &middot;&nbsp;&nbsp; &nbsp;Keep a track of employee attendance and overtime for payroll purposes.
 
 &middot;&nbsp;&nbsp; &nbsp;Complete jobs by developing schedules, assigning &amp; monitoring work, gathering resources and implementing productivity standards.
 
 &middot;&nbsp;&nbsp; &nbsp;Resolving daily job problems.
 
 &middot;&nbsp;&nbsp; &nbsp;Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications.
 
 &middot;&nbsp;&nbsp; &nbsp;Contribute to team effort by accomplishing related results as needed.
 
 &nbsp;
 
 Candidate Requirements
 
 &middot;&nbsp;&nbsp; &nbsp;Disciplined approach &amp; adapt to changes.
 
 &middot;&nbsp;&nbsp; &nbsp;Processes and workflows oriented with good interpersonal skills.
 
 &middot;&nbsp;&nbsp; &nbsp;Customer oriented.
 
 &middot;&nbsp;&nbsp; &nbsp;Self-motivated &amp; thrive under pressure.
 
 &middot;&nbsp;&nbsp; &nbsp;Possess a responsible attitude.
 
 &middot;&nbsp; &nbsp; 5+ years of Supervisory experience in Electronics Home Appliance maintenance field (Washing Machine, Refrigerators, Dryers, Ac etc.)
 
 &middot;&nbsp;&nbsp; &nbsp;High school diploma as minimum requirement.
 
 &middot;&nbsp;&nbsp; &nbsp;Bilingual (Arabic &amp; English)
 
 Education
</div>

Service Supervisor - Electronics Home Appliance

Date: 27 Oct 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Position Overview
 
Supervise maintenance activities & develop the skill base of technical team. Prioritize daily tasks & workflow that ensures efficient process implementation, to meet service & business goals. Liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard to avoid re-repairs/replacements and meet customer’s expectations.
 
Job Description
 
Work planning, organizing and coordinating daily activities.
 Supervise quality process and team performance; implement rectified action plan, whenever necessary.
 Coordinate with vendors to plan and organize new products training.
 Coordinate with vendors’ technical team to finalize the issues raised by service team.
 Regularly report progress on each job and quickly communicate delays or concerns with Senior Management.
 Oversee the daily productivity of technical team to meet targets.
 Plan the work-force to repair the customer return stock (dented), in timely manners.
 Coordinate with reception CSR team for escalated cases.
 Coordinate with Call Center for urgent escalated customer’s issues.
 Keep a track of employee attendance and overtime for payroll purposes.
 Complete jobs by developing schedules, assigning & monitoring work, gathering resources and implementing productivity standards.
 Resolving daily job problems.
 Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications.
 Contribute to team effort by accomplishing related results as needed.
 
Candidate Requirements: 
Bachelor’s degree in Electrical or Electronics Engineering
 Disciplined approach & adapt to changes.
 Processes and workflows oriented with good interpersonal skills.
 Customer oriented.
 Self-motivated & thrive under pressure.
 Possess a responsible attitude.
 Bilingual (Arabic & English)

Alghanim Academy - Service Supervisor, Xcite (Full-time opportunity)

Gulf Resources Trd. & Cont. Co.

<div>
 
 
 Company Description
 
 
 
 FMCG Supervioser
 
 
 
 
 
 
 Role Description
 
 
 
 Al Asimah, Kuwait, for a FMCG Sales Supervisor. The responsibilities include overseeing sales operations, managing and guiding sales teams to achieve targets, ensuring excellent customer service, and analyzing sales data to inform strategies. The Sales Supervisor will also facilitate training sessions to enhance team performance and drive continuous improvement.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Analytical Skills to assess sales trends and performance metrics
 </li>
 <li>
 Proven ability in Team Management and Training to foster and lead high-performing teams
 </li>
 <li>
 Exceptional Customer Service and Communication skills to build and maintain client relationships
 </li>
 <li>
 Leadership qualities, organizational skills, and a goal-oriented approach
 </li>
 <li>
 Bachelor's degree in Business Administration, Sales, Marketing, or related field is preferred
 </li>
 <li>
 Previous experience in a supervisory or managerial role in sales is advantageous
 </li>
 </ul>
</div>

Sales Supervisor

Jazeera Airways

<div>Jazeera Airways is looking for Soft Services Supervisor who will ensure that all soft services&mdash;such as cleaning, pest control, waste management, event support, furniture management, and other related services&mdash;are delivered to the highest standards of safety, quality, and efficiency.

Responsibilities and Duties:
<ul>
<li>Check and confirm the materials, tools and equipment used by various contractors.</li>
<li>Establish and monitor daily facility checklists.</li>
<li>Observe and prepare review reports for each contractors against SLAs and KPIs.</li>
<li>Manage soft service store, maintaining store records, preparing consumption data.</li>
<li>Review and monitor cost allocation against budget for OPEX and CAPEX.</li>
<li>Verification and management of daily, weekly and monthly FM reports.</li>
<li>Follows up on client/occupant/tenant/ other department complaints.</li>
<li>Preparation and submission of quotations and estimates</li>
<li>To respond in a prompt and efficient manner to all reactive issues and call center requests.</li>
<li>Report to Facilities Manager on work progress and issues daily.</li>
<li>Compile daily inspection checklist to monitor standard of work and completion to the schedule.</li>
<li>Coordinate with other teams/departments.</li>
<li>Display a sound knowledge of all soft service activities.</li>
<li>Strong teamwork ethic and promotion of customer service excellence.</li>
<li>Adopt a caring attitude in all interactions with staff.</li>
<li>Establish procedures for work for staff.</li>
<li>Ensure the provision of a safe and healthy working environment for all personnel.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor Degree/Diploma with relevant soft services qualifications and or knowledge.</li>
<li>Minimum 5 years&rsquo; experience in a similar role.</li>
<li>Knowledge of Workplace Health and Safety (WH&amp;S) practices and policies.</li>
<li>Experience of safe working practices, risk assessments, method statements and permit-to-work systems</li>
<li>Good teamwork ethics and promotion of customer service excellence.</li></ul></div>

Soft Services Supervisor

Millennium Hotel and Convention Centre Kuwait

<div>As an F&amp;B Supervisor, your responsibilities include ensuring seamless service delivery, supervising colleagues, and maintaining quality standards to enhance the overall guest experience. Your role involves effective communication, coordination, and adherence to operational procedures, contributing to the success of the F&amp;B department and the satisfaction of our guests.
Key Job Responsibilities:<ul>
<li>
Supervise daily operations of the Food &amp; Beverage outlets, including restaurants, bars, and other dining areas.</li>
<li>Ensure efficient and courteous service delivery to meet or exceed guest expectations.</li>
<li>Supervise and train F&amp;B colleagues, providing guidance on service standards, product knowledge, and guest interactions.</li>
<li>Monitor inventory levels and coordinate with the kitchen and purchasing departments to ensure adequate supplies.</li>
<li>Oversee the cleanliness and maintenance of dining areas, ensuring compliance with hygiene and sanitation standards.</li>
<li>Handle guest inquiries, concerns, and complaints promptly and professionally.</li>
<li>Collaborate with kitchen colleagues to ensure timely and accurate preparation and presentation of food and beverages.</li>
<li>Assist in implementing and maintaining F&amp;B promotions and events to attract and retain guests.</li>
<li>Enforce health and safety regulations and maintain a safe working environment for staff and guests.</li>
<li>Contribute to the development and implementation of standard operating procedures (SOPs) for the F&amp;B department.</li>
<li>Collaborate with management to achieve financial goals and enhance overall departmental performance.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

F&B Supervisor

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322 service supervisor jobs IN Room Dining Manager Jobs In Kuwai Jobs In Kuwai Jobs In Kuwait Jobs In Kuwait Jobs In Kuwai Jobs In Kuwait

Service Supervisor

Service Supervisor - Electronics Home Appliance

Service Supervisor - Electronics Home Appliance

Alghanim Academy - Service Supervisor, Xcite (Full-time opportunity)

Sales Supervisor

Soft Services Supervisor

F&B Supervisor