soc team lead Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City Kuwait

soc team lead

client solution executive Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City Kuwait

client solution executive

merchandiser team leader Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City Kuwait

merchandiser team leader

merchandising team leader Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City Kuwait

merchandising team leader

operations manager Jobs in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City Kuwait

operations manager

services leader

Trane Technologies

<div>
 At Trane TechnologiesTM and through our businesses including Trane&reg; and Thermo King&reg;, we create innovative climate solutions for buildings, homes, and transportation that challenge what&rsquo;s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
 
 
 
 Job Summary：
 
 
 
 Functions as Service Business Leader. Responsible for the administration, implementation, and management of the services sales and fulfillment processes in its goal of operational excellence. Responsible for the performance of the Service area and is accountable for the strategy and achievement of specific business objectives.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for driving the services business from both sales and fulfillment front for the Kuwait region.
 </li>
 <li>
 Drive market coverage through sales teams, monitor quotation pipeline and address customer needs
 </li>
 <li>
 Ensures quality standards of all service operation processes and functions required for execution of work and customer satisfaction.
 </li>
 <li>
 Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees
 </li>
 <li>
 Responsible for achieving mission objectives regarding sales, profit, and management of resources such as backlog analysis, Work in Progress (WIP), overhead management, local inventory management, etc.
 </li>
 <li>
 As a member of the leadership team, responsible for participating in annual operating plan preparation.
 </li>
 <li>
 Monitor, measure, and modify process and process measurements to effectively and efficiently meet customer needs and business objectives.
 </li>
 <li>
 Develop and implement new service products following the market environment, demand and technology evolution.
 </li>
 <li>
 Manage the fulfillment teams, both back end and front end.
 </li>
 <li>
 Works with HVAC Fulfillment leader and Technician supervisors to establish required skill sets, talents, and capabilities.
 </li>
 <li>
 Monitor and drive training programs and service engineers &amp; technicians career development.
 </li>
 <li>
 Works as liaison between business unit/corporate and service team to resolve issues.
 </li>
 <li>
 Interacts with sales to ensure smooth hand off of projects from the sales process.
 </li>
 <li>
 Drive the resolution of the in warranty issues to satisfy the customer and protect the Company interest.
 </li>
 <li>
 Conducts performance appraisals in line with service/sales/supervisory personnel to recommend raises, promotions, training, and disciplinary actions.
 </li>
 <li>
 Manages performance by monitoring service personnel effectiveness and efficiency in relation to customer service and operating plan goals.
 </li>
 <li>
 Maintains quality standards by ensuring effective supervision and inspection job sites.
 </li>
 <li>
 Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and staff as needed.
 </li>
 <li>
 Responsible for internal communications flow between service personnel and leadership team.
 </li>
 <li>
 Responsible for maintaining organization&rsquo;s expertise of Trane and competitor&rsquo;s products, product design, and requirements for installation as well as working knowledge of HVAC principles to support solutions-based business strategy.
 </li>
 <li>
 Reviews project measurements and monitors projects through completion.
 </li>
 <li>
 Responsible for administering safety and environmental program in the service area.
 </li>
 <li>
 Flexibility to work outside normal working hours and weekends, as required.
 </li>
 <li>
 Drive the service excellence to be a local market leader.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in mechanical engineering is preferred.
 </li>
 <li>
 A minimum of + 5 years of experience in leading and managing teams, showcasing ability to guide and inspire team members toward achieving exceptional results.
 </li>
 <li>
 + 5 years of proven experience in P&amp;L Management, highlighting expertise in effectively driving financial performance and strategic decision-making.
 </li>
 <li>
 Demonstrate strong time management skills, efficiently juggling tasks, and priorities to consistently meet deadlines and achieve stream objectives.
 </li>
 <li>
 Previous experience in a similar position in the HVAC industry is a must, Rental &amp; Energy Services experience is a plus
 </li>
 <li>
 Previous experience in managing sales team, fulfillment personnel. Experience in managing managers is a plus.
 </li>
 <li>
 The successful candidate will be able to demonstrate excellent communication, presentation, and problem-solving skills.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
</div>

Services Leader

Grand Hyatt Kuwait City

<div><div>Summary<div> 
As an Assistant Restaurant Manager, you will be responsible to assist the Senior Restaurant Manager in managing the restaurant as an independent profit center by managing the daily operations of the restaurant ensuring compliance with company standards in all areas of operation and delivering the highest quality products and services to each customer.</div></div><div> 
Qualifications<div>
A potential candidate will ideally:
<ul><li>Have a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.</li>
<li>Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.</li>
</ul>
Please note that due to government restrictions, candidates who are currently residing in Kuwait on a transferable work visa will only be considered.</div></div></div>

ASSISTANT RESTAURANT MANAGER

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 As an Assistant Restaurant Manager, you will be responsible to assist the Senior Restaurant Manager in managing the restaurant as an independent profit center by managing the daily operations of the restaurant ensuring compliance with company standards in all areas of operation and delivering the highest quality products and services to each customer.
 
 
 
 Qualifications
 
 
 
 A potential candidate will ideally:
 
 
 <ul>
 <li>
 Have a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
 </li>
 <li>
 Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
 
 
 </li>
 </ul>
 
 Please note that due to government restrictions, candidates who are currently residing in Kuwait on a transferable work visa will only be considered.
 
</div>

Assistant Restaurant Manager

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary
 
 
 
 The Interaction Center Supervisor will be managing a team, supervising the activities of the Call Centre, ensuring individual agents are performing against targets, reviewing their performance and coaching/training, preparing reports and analyzing data.
 
 
 
 Job Responsibilities&nbsp;
 
 
 
 The job holder will be responsibile for training, and preparing call center representatives to&nbsp;respond to customer questions and complaints and troubleshoot problems with services or products.
 
 <ul>
 <li>
 Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
 </li>
 <li>
 Answering agent questions regarding best practices or difficult calls.
 </li>
 <li>
 Identifying operational issues and suggesting possible improvements.
 </li>
 <li>
 Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
 </li>
 <li>
 Preparing reports and analyzing data to assist management as they determine call center goals.
 </li>
 <li>
 Working with other supervisors and management team members to support agents and maximize customer satisfaction.
 </li>
 <li>
 Make sure that the team leader &amp; IC agents are following the rules of IC, call procedures, data accuracy, and KPI&rsquo;s
 </li>
 </ul>
 
 
 Candidate Requirements
 
 
 
 Bachelors degree in Business Adminstration or any related field
 
 
 &nbsp;
 
</div>

Alghanim Academy - Interaction Center, Engineering (Full-time opportunity)

Napco National

1. Job Summary:Responsible of sales, collection and growth for specific area/customers as assigned by management.2. Job Responsibilities &amp; Tasks Duties include but are not limited to&#61623; To sell the widest range of company&rsquo;s products to his assigned customers and provide feedback of any competition activity within his area.&#61623; Ensure proper implementation of planogram.&#61623; Issue special order requests upon need .&#61623; Collect the invoices according to company&rsquo;s aging policy.&#61623; Prepare all needed documents for the call cycle or business review, before going to the market.&#61623; Detect and report new customers in his area to the team leader.&#61623; Sell all potential customers.&#61623; Handle customer complaints and report them to the sales team leader.&#61623; Present customer orders to the team leader and the daily collection for the distributor or accountant.&#61623; Issue return forms for defected products if available and get approval from his superior before actual return.&#61623; Reports to the team leader any problem / objection that occurred and he could not handle.&#61623; Review on quarterly basis customer account reconciliation and get customer signature/approval.&#61623; Perform inventory check for every visit covering warehouses and shelves.3. Job Dynamics &amp; Interfaces:3.1 Internal:STL, SSTL, Sales Representative, Marketing, CSD, Accounts.3.2 External:Clients.4. Required Job Qualifications &amp; Competencies:4.1 Education &amp; Experience&#61623; Minimum High School degree.&#61623; A minimum of 1 to 2 years&rsquo; experience in similar and related field.Job Types: Full-time, PermanentPay: KD600.000 - KD700.000 per monthExperience:<ul><li>Sales coops: 1 year (Preferred)</li></ul>

Merchandiser Team Leader

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Store Manager | MAF Retail | Hypermarket Kuwait
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Store Manager is responsible for ensuring flawless execution of the assigned tasks within the store, as well as driving the retail operations to maximize sales, profitability, stock management. Responsible for delivering best in class customer experience (NPS) and business growth. Store Manager also drives people development by securing second line leaders to manage the retail operations, engage (OHI) and retain the workforce within the store.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Resource availability to serve the customers and to match the customer flow in the store
 </li>
 <li>
 Train, develop teams to meet the customer requirements
 </li>
 <li>
 Meet, interact with customer to know their preferences to enhance their experience (NPS).
 </li>
 <li>
 Focus groups to enhance customer experience.
 </li>
 <li>
 Flawless execution of services (Marketing, Human capital, Digital etc.,) needs in the store.
 </li>
 <li>
 Stock, Shrinkage and Waste management (Business cycle).
 </li>
 <li>
 Implement promotion on DAY ONE &ndash; no out of stock during promotion.
 </li>
 <li>
 Overall store maintenance (progressive maintenance and proper asset management).
 </li>
 <li>
 Order fulfillment and management - parameters on orders should be done correctly in the system, check in-complete orders online, on-time delivery.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration.
 </li>
 <li>
 Master&rsquo;s Degree in in Business Administration is preferred.
 </li>
 <li>
 3+ years in hypermarket experience.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Store Manager - Kuwait

Almosafer

<div>
 
 
 About the company:
 
 
 
 
 
 
 At Almosafer (part of Seera Group), we&rsquo;re not just part of the travel industry, we&rsquo;re helping shape its future.
 
 
 
 
 
 As Saudi Arabia&rsquo;s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
 
 
 
 
 
 Rooted in our name &ldquo;Almosafer,&rdquo; meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
 
 
 
 
 
 We&rsquo;re united by a bold vision:
 
 
 To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
 
 
 
 
 
 Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 About the role:
 
 
 
 
 
 
 The role will be responsible for managing partnerships with Airlines and Charter partners in the Kuwait market, negotiating commercial deals, and maintaining key business relationships.
 
 
 
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Supports in the search for partnerships with Airline and Charter partners in the Kuwait market based on the business requirements.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Supports in the search for partnerships with Airlines for Packages based on business requirements.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Participates in the sizing, planning, and prioritization of purchasing with each Airline and Charter partner based on ALMOSAFER&rsquo;s knowledge of market trends and internal delivery capability.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Supports in the negotiation and contracting of commercial deals, PLB, and upfronts and rates with leading Airline and Charter partners to become their preferred supplier.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Manage the portfolio of key Airline and Charter accounts whilst building strong business relationships.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Manages multiple Airline and Charter accounts within a specific region, seeking potential collaboration and acquiring exclusive contracts for ALMOSAFER.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Builds strong working relationships with counterparts in Airline and Charter accounts to track set targets that support the delivery of ALMOSAFER&rsquo;s business objectives.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Monitors service level agreements (SLA) with assigned Airline and Charter accounts towards the procurement and delivery of contract services to ALMOSAFER.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Manages supplier contracts, SLAs, and monitors contract usage and performance.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Tracks and analyzes performance metrics and sourcing trends on a monthly basis to demonstrate continuous improvement and progress against strategic objectives.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Profile requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Aviation, Travel &amp; Tourism, or a related field.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Minimum 2&ndash;3 years of experience in airline partnerships, charter operations, or travel procurement.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong negotiation, commercial, and contract management skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Proven ability to manage key accounts and maintain strategic business relationships.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Solid understanding of airline operations, market trends, and travel industry dynamics.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Analytical mindset with ability to track metrics, trends, and performance data.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Ability to work independently and prioritize multiple tasks across several accounts.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Proficiency in MS Office and airline/charter contracting systems.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Fluency in English; Arabic is an advantage.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 
 
 
 At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
 
 
 Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
 
 
 
 
 
 
 
 
 Here, you will find:
 
 
 A purpose-led workplace where your ideas can create real impact
 
 
 Ongoing learning and development to help you grow with intention
 
 
 Recognition that celebrates your wins, both big and small
 
 
 A community built on trust, curiosity, and shared momentum
 
 
 
 
 
 
 
 
 No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
 
</div>

Assistant Manager - Sourcing Air

Explore 166+ Services leader in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Kuwait City Kuwait this December. Find roles across top companies and apply now to boost your career.