sales assistant | ikea | cairo festival city Jobs in Cairo Egypt

sales assistant | ikea | cairo festival city

sales associate

shopping experience assistant | ikea | cairo festival city Jobs in Cairo Egypt

shopping experience assistant | ikea | cairo festival city

shopping experience assistant | ikea | cfc Jobs in Cairo Egypt

shopping experience assistant | ikea | cfc

afh marketing customer associate manager Jobs in Cairo Egypt

afh marketing customer associate manager

shopping experience assistant ikea cfc

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 171519
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Assistant at the Information Desk is responsible for providing support and assistance to customers in a friendly and professional manner at IKEA Egypt. This role requires the individual to represent the IKEA brand effectively, maintain store standards, and contribute to customer satisfaction by addressing inquiries and complaints efficiently. Success in this position involves maintaining high customer service standards, improving customer service processes, and embodying the values of the IKEA brand.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customers
 
 
 <ul>
 <li>
 Greet and welcome customers upon arrival at the store.
 </li>
 <li>
 Answer customer inquiries and provide guidance on shopping at IKEA.
 </li>
 <li>
 Handle routine customer complaints promptly and courteously.
 </li>
 <li>
 Log customer feedback on CRM system to build a knowledge base of frequent complaints and inquiries with relevant solutions.
 </li>
 <li>
 Ensure customers are dealt with professionally to ensure maximum customer satisfaction.
 </li>
 <li>
 Make announcements and page the person visitors have asked to see.
 </li>
 <li>
 Ensure customer bags are stored safely and securely.
 </li>
 <li>
 Ensure shopping tools and catalogues are available for customers.
 </li>
 <li>
 Provide bags and trolleys as appropriate.
 
 
 </li>
 </ul>
 Operational
 
 
 <ul>
 <li>
 Adhere to all system procedures as per policy and procedure.
 </li>
 <li>
 Provide Customer Senior with constant suggestions for improvements.
 </li>
 <li>
 Provide customers with catalogues upon request.
 </li>
 <li>
 Understand the role of shopping tools in increasing sales.
 </li>
 <li>
 Communicate with Duty Manager regarding complaints that require management assistance.
 </li>
 <li>
 Review standard operating procedures regularly.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proficient in dealing with customers and handling inquiries.
 </li>
 <li>
 Strong analytical skills to assess customer feedback and complaints.
 </li>
 <li>
 Effective communication skills with customers and team members.
 </li>
 <li>
 Problem-solving abilities to resolve customer issues efficiently.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School education.
 </li>
 <li>
 Minimum of 2 years of experience in a similar role.
 </li>
 <li>
 Experience as a Customer Service Assistant or Receptionist.
 </li>
 <li>
 Effective communication and customer handling skills.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
 
 
 
 About Al-Futtaim IKEA
 
 
 
 GROWING TOGETHER...
 
 
 We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
 
 
 Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
</div>

Shopping Experience Assistant | IKEA | CFC

<div>
 
 Job Requisition ID:
 
 171790
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Shopping Experience Assistant is instrumental in enhancing the customer experience for IKEA's online channel by providing professional assistance with customer inquiries, suggestions, and complaints via the IKEA Hotline. Responsibilities include logging feedback into the CRM system, ensuring swift and effective resolutions, and maintaining high standards of communication and brand representation. Collaborating with cross-functional teams to resolve e-commerce issues efficiently is key to success in this role.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service
 
 
 <ul>
 <li>
 Respond promptly and courteously to all e-commerce customer queries via email, chat, social media, or calls, ensuring alignment with SLAs and KPIs.
 </li>
 <li>
 Investigate and resolve order-related issues such as delivery delays, cancellations, refunds, and product issues professionally and efficiently.
 </li>
 <li>
 Handle customer complaints professionally, providing efficient solutions and escalating issues where necessary.
 </li>
 <li>
 Provide clear communication to customers regarding order status, policies, and resolutions.
 </li>
 <li>
 Capture and log customer feedback into the CRM system for service improvement purposes.
 </li>
 <li>
 Prepare daily and weekly resolution reports for management review, highlighting key findings and areas for improvement.
 
 
 </li>
 </ul>
 Operational Coordination
 
 
 <ul>
 <li>
 Coordinate with logistics, store, and payment teams to ensure smooth resolution of e-commerce issues.
 </li>
 <li>
 Monitor and update order management systems to track progress on issues and ensure closure.
 </li>
 <li>
 Ensure adherence to e-commerce SOPs, policies, and refund/exchange procedures.
 </li>
 <li>
 Identify recurring issues and suggest process improvements to management.
 </li>
 <li>
 Provide bilingual (English/Arabic) responses where required for customer communication.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Call Center skills for managing high volumes of customer interactions efficiently.
 </li>
 <li>
 Proficiency in CRM System usage for capturing and resolving customer feedback.
 </li>
 <li>
 Effective communication skills in both English and Arabic to ensure clear understanding in bilingual contexts.
 </li>
 <li>
 Strong problem-solving abilities to address and resolve customer issues swiftly and effectively.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Graduate or Diploma in Commerce, Marketing, or a related field.
 </li>
 <li>
 A minimum of 2 years experience in a similar role within a customer service or ecommerce environment.
 </li>
 <li>
 Proficiency in CRM systems and call center operations.
 </li>
 <li>
 Strong analytical skills and effective communication, with a proven track record in complaint handling.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
 
 
 
 About Al-Futtaim IKEA
 
 
 
 GROWING TOGETHER...
 
 
 We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
 
 
 Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
</div>

Al-Futtaim Automotive

<div>
 
 Job Requisition ID:
 
 172549
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 نظرة عامة على الدور:
 
 
 
 يشمل دور مساعد خدمات العملاء في سمولاند تقديم خدمة عملاء ممتازة في مرافق اللعب التابعة لإيكيا. يتطلب المنصب الالتزام بسياسات الدخول وإجراءات رعاية الأطفال القياسية للحفاظ على مستوى خدمة ودود ومهني. يهدف الدور إلى تحسين خدمة العملاء داخل المتجر، والرد على استفسارات العملاء، وتمثيل علامة إيكيا التجارية بالمستوى المطلوب مع الحفاظ على معايير المتجر.
 
 
 
 Overview Of The Role
 
 
 
 The Customer Services Assistant role in Smaland involves delivering excellent customer service in IKEA's play facility. The position requires adherence to entry policies and child care SOPs to maintain a friendly and professional service standard. The role aims at improving customer service within the store, answering customer queries, and representing the IKEA brand to the required level while maintaining store standards
 
 
 
 ما الذي ستقوم به:
 
 
 
 <ul>
 <li>
 استقبال الأمهات/الأوصياء مع أطفالهم عند الوصول إلى مرافق اللعب في سمولاند.
 </li>
 <li>
 شرح سياسة القبول في سمولاند بطريقة ودية ومهنية.
 </li>
 <li>
 تسلية الأطفال بالأنشطة المتفق عليها وفقًا للتقويم التجاري.
 </li>
 <li>
 التأكد من أن سلامة الأطفال هي الأولوية الرئيسية أثناء وجودهم في سمولاند.
 </li>
 <li>
 الإعلان ونداء الآباء إذا كانت هناك أي مشكلة مع الأطفال في منطقة اللعب.
 </li>
 <li>
 التعامل مع شكاوى العملاء الروتينية بسرعة وبأدب.
 </li>
 <li>
 التناوب والعمل في مكتب المعلومات لاستقبال العملاء ومعالجة جميع الاستفسارات الواردة.
 </li>
 <li>
 التأكد من الالتزام بجميع الإجراءات النظامية والطوارئ حسب السياسة/الإجراء.
 </li>
 <li>
 إبلاغ المدير المناوب بالشكاوى التي تتطلب مساعدة الإدارة.
 </li>
 <li>
 الالتزام بجميع إجراءات الطوارئ.
 </li>
 <li>
 الحفاظ على بيئة آمنة للأطفال داخل المنطقة.
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Greet and welcome mothers/guardians with their children upon arrival at Smaland play facility.
 </li>
 <li>
 Explain Smaland admission policy in a friendly and professional manner.
 </li>
 <li>
 Entertain children with agreed activities based on the Commercial Calendar.
 </li>
 <li>
 Ensure the safety of children is the main priority while they are in Smaland.
 </li>
 <li>
 Make announcements and page parents if there is any issue with children in the playroom area.
 </li>
 <li>
 Handle routine customer complaints promptly and courteously.
 </li>
 <li>
 Rotate and work at the Information desk to greet customers and address all incoming inquiries.
 </li>
 <li>
 Ensure all system and emergency procedures are adhered to as per policy/procedure.
 </li>
 <li>
 Brief the Duty Manager on complaints that require management assistance.
 </li>
 <li>
 Adhere to all emergency procedures.
 </li>
 <li>
 Maintain a safe environment for children within the area.
 
 
 </li>
 </ul>
 
 ما ستحتاجه
 
 
 
 <ul>
 <li>
 مؤهل محلي في رعاية الأطفال وفقًا للبلد المعني.
 </li>
 <li>
 مؤهل الإسعافات الأولية.
 </li>
 <li>
 خبرة لا تقل عن سنتين في دور مشابه.
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 Local qualification in Child Care as per relevant country.
 </li>
 <li>
 First Aid qualification.
 </li>
 <li>
 Minimum of 2 years' experience in a similar role.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
 
 
 
 About Al-Futtaim IKEA
 
 
 
 GROWING TOGETHER...
 
 
 We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
 
 
 Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
</div>

Shopping Experience Assistant | IKEA | Cairo Festival City

<div>
 
 Job Requisition ID:
 
 172549
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 نظرة عامة على الدور:
 
 
 
 يشمل دور مساعد خدمات العملاء في سمولاند تقديم خدمة عملاء ممتازة في مرافق اللعب التابعة لإيكيا. يتطلب المنصب الالتزام بسياسات الدخول وإجراءات رعاية الأطفال القياسية للحفاظ على مستوى خدمة ودود ومهني. يهدف الدور إلى تحسين خدمة العملاء داخل المتجر، والرد على استفسارات العملاء، وتمثيل علامة إيكيا التجارية بالمستوى المطلوب مع الحفاظ على معايير المتجر.
 
 
 
 Overview Of The Role:
 
 
 
 The Customer Services Assistant role in Smaland involves delivering excellent customer service in IKEA's play facility. The position requires adherence to entry policies and child care SOPs to maintain a friendly and professional service standard. The role aims at improving customer service within the store, answering customer queries, and representing the IKEA brand to the required level while maintaining store standards
 
 
 
 ما الذي ستقوم به:
 
 
 
 <ul>
 <li>
 استقبال الأمهات/الأوصياء مع أطفالهم عند الوصول إلى مرافق اللعب في سمولاند.
 </li>
 <li>
 شرح سياسة القبول في سمولاند بطريقة ودية ومهنية.
 </li>
 <li>
 تسلية الأطفال بالأنشطة المتفق عليها وفقًا للتقويم التجاري.
 </li>
 <li>
 التأكد من أن سلامة الأطفال هي الأولوية الرئيسية أثناء وجودهم في سمولاند.
 </li>
 <li>
 الإعلان ونداء الآباء إذا كانت هناك أي مشكلة مع الأطفال في منطقة اللعب.
 </li>
 <li>
 التعامل مع شكاوى العملاء الروتينية بسرعة وبأدب.
 </li>
 <li>
 التناوب والعمل في مكتب المعلومات لاستقبال العملاء ومعالجة جميع الاستفسارات الواردة.
 </li>
 <li>
 التأكد من الالتزام بجميع الإجراءات النظامية والطوارئ حسب السياسة/الإجراء.
 </li>
 <li>
 إبلاغ المدير المناوب بالشكاوى التي تتطلب مساعدة الإدارة.
 </li>
 <li>
 الالتزام بجميع إجراءات الطوارئ.
 </li>
 <li>
 الحفاظ على بيئة آمنة للأطفال داخل المنطقة.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 <ul>
 <li>
 Greet and welcome mothers/guardians with their children upon arrival at Smaland play facility.
 </li>
 <li>
 Explain Smaland admission policy in a friendly and professional manner.
 </li>
 <li>
 Entertain children with agreed activities based on the Commercial Calendar.
 </li>
 <li>
 Ensure the safety of children is the main priority while they are in Smaland.
 </li>
 <li>
 Make announcements and page parents if there is any issue with children in the playroom area.
 </li>
 <li>
 Handle routine customer complaints promptly and courteously.
 </li>
 <li>
 Rotate and work at the Information desk to greet customers and address all incoming inquiries.
 </li>
 <li>
 Ensure all system and emergency procedures are adhered to as per policy/procedure.
 </li>
 <li>
 Brief the Duty Manager on complaints that require management assistance.
 </li>
 <li>
 Adhere to all emergency procedures.
 </li>
 <li>
 Maintain a safe environment for children within the area.
 
 
 </li>
 </ul>
 
 ما ستحتاجه
 
 
 
 <ul>
 <li>
 مؤهل محلي في رعاية الأطفال وفقًا للبلد المعني.
 </li>
 <li>
 مؤهل الإسعافات الأولية.
 </li>
 <li>
 خبرة لا تقل عن سنتين في دور مشابه.
 
 
 </li>
 </ul>
 
 What You Will Need:
 
 
 
 <ul>
 <li>
 Local qualification in Child Care as per relevant country.
 </li>
 <li>
 First Aid qualification.
 </li>
 <li>
 Minimum of 2 years' experience in a similar role.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
 
 
 
 About Al-Futtaim IKEA
 
 
 
 GROWING TOGETHER...
 
 
 We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
 
 
 Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
</div>

<div>
 
 Job Requisition ID:
 
 172571
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 The Interior Designer at IKEA is responsible for the visual presentation of the product range in the furniture showroom. The role involves designing home furnishing solutions that meet IKEA standards and exceed customer expectations. This position requires creativity, a good understanding of the market and trends, and the ability to work collaboratively on projects that enhance the store's commercial objectives. Success in this role will involve maintaining high standards of display, ensuring customer engagement, and supporting the commercial calendar.
 
 
 
 What You Will Do:
 
 
 
 <ul>
 <li>
 Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes, and sales support areas that reflect the IKEA identity.
 </li>
 <li>
 Actively contribute in the gathering of insights from home visit interviews and translate this knowledge into locally relevant, functional, commercial home furnishing solutions that exceed customer expectations.
 </li>
 <li>
 Stay up to date and knowledgeable about home furnishing, retailing, and trends to contribute in workshops to generate creative ideas.
 </li>
 <li>
 Assist in planning in-house projects and in preparing drawings and perspectives according to IKEA Concept.
 </li>
 <li>
 Implement and maintain all interiors and displays in the showroom.
 </li>
 <li>
 Conduct daily inspection of the room setting and ensure that damages are corrected immediately.
 </li>
 <li>
 Support the planning and implementation of the store commercial calendar.
 </li>
 <li>
 Maintain all areas in the store following IKEA standards.
 </li>
 <li>
 Follow IKEA manuals to produce functional home furnishing solutions within the store.
 </li>
 <li>
 Get involved in other projects relating to activities that are carried out in the store from time to time. This may include rebuilding business areas based on feedback from the range relating to changed priorities or poor performance of the area.
 </li>
 <li>
 Assist Visual Merchandisers as required in projects or activities planned for the store.
 </li>
 <li>
 Show customers the extension of the range coordination, and various ideas and proposals for different rooms in the house, living and realistic, complete with accessories.
 </li>
 <li>
 Plan and decorate the room settings to be inspirational for customers and offer home furnishing solutions.
 
 
 </li>
 </ul>
 
 What you will need:
 
 
 
 <ul>
 <li>
 Ability to stay up-to-date with home furnishing, retailing, and trends
 </li>
 <li>
 Proficiency in Revit is a must.
 </li>
 <li>
 Degree or Diploma in Interior Designing or Architecture.
 </li>
 <li>
 0-2 years experience in interior design firms.
 </li>
 <li>
 Good knowledge of home furnishing market, social trends, and fashion.
 </li>
 <li>
 Proficiency in AutoCAD, and Sketchup is a plus
 </li>
 <li>
 Strong drafting, space planning, interior, and architectural design skills.
 </li>
 <li>
 Excellent written and verbal communication in English.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
 
 
 
 About Al-Futtaim IKEA
 
 
 
 GROWING TOGETHER...
 
 
 We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
 
 
 Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
</div>

Interior Designer | IKEA | Cairo Festival City

<div>
 
 Job Requisition ID:
 
 172610
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 The HRBP oversees day-to-day HR operations at the assigned IKEA store, acting as a strategic partner and advisor to the Store Manager and Management Team. The role is crucial in aligning HR initiatives with business objectives to drive employee engagement, operational excellence, and organizational effectiveness. The HRBP implements HR strategies focused on talent development, workforce planning, performance management, and fostering a culture in line with IKEA values and business priorities.
 
 
 
 What You Will Do:
 
 
 
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 Translate the IKEA People Strategy into a store-specific strategy aligned with Al Futtaim Retail People strategy.
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 Design and recommend an organization structure for the store to ensure efficient performance.
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 Accountable for the manpower cost and budget planning, ensuring effective utilization of resources.
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 Conduct annual manpower budgeting exercises accurately and efficiently.
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 Establish and maintain a values-driven store culture, supporting recruitment, development, and promotion.
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 Partner with store leadership to identify talent needs and develop recruitment strategies.
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 Support the hiring process to ensure the store is staffed with qualified and motivated coworkers.
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 Manage both internal and external recruitment processes, ensuring alignment with values and culture fit.
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 Act as a point of contact for coworker concerns and grievances, facilitating fair resolutions.
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 Advise, coach, and mentor management on people-related issues.
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 Ensure compliance with HR policies, local labor laws, and Group policies throughout the employee lifecycle.
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 Guide store management in performance appraisal processes and mentor managers on enhancing leadership skills.
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 Develop succession plans and support continuous improvement opportunities for coworkers.
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 Collaborate on organizational changes for operational efficiency and coworker satisfaction.
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 Lead change management and diversity, equity, and inclusion efforts on the store level.
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 Develop initiatives to enhance employee engagement, recognition, and retention, including managing engagement surveys.
 
 
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 </ul>
 
 What you will need:
 
 
 
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 3-5 years of experience in HR business partnering, with experience in the retail industry.
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 Commercial acumen with the ability to blend context and content in decision-making.
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 Proficient in budget planning, business acumen, data analysis, project management, and change management.
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 Experience with SAP, HRIS, and other HR-related software
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 Strong influencing, communication, and engagement skills with the ability to coach and mentor others
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
 
 
 
 About Al-Futtaim IKEA
 
 
 
 GROWING TOGETHER...
 
 
 We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
 
 
 Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
</div>

Junior HR Business Partner | Retail | IKEA Mall of Arabia

Microsoft

<div>
 Join the Microsoft Shopping team! We deliver smart shopping experiences with personalization, savings, transparency, and convenience, ensuring confidence in every purchase. Microsoft Shopping is your personal shopping companion, empowering customers to shop smarter and discover what they love. By harnessing the power of AI (artificial intelligence), LLMs (large language models) and LLM-based Agents, we are building best-in-class shopping experiences across Bing, MSN, and Edge. If you are passionate about transforming the online shopping experience for millions of users, this role is for you.
 
 
 We are seeking an
 
 Applied Scientist II
 
 who is passionate about machine learning, data analysis, and ML (machine learning) modeling to join our team. Your expertise will drive innovation and ensure the team is aligned with the Microsoft Shopping vision. This position offers a unique blend of scientific research, innovation, and strategic influence, allowing you to make a significant impact on both the team and the overall shopping experience at Microsoft Shopping.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Expertise Development: Gain deep knowledge of our recommendation systems, platforms, and domains, staying updated with the latest industry trends and applied technologies in ML, AI and LLMs to Recommendations.
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 Mentorship and Team Support: Reinforce a positive environment, support mentorship, and assist with onboarding of early in career team members.
 </li>
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 Documentation and Ethics: Document work in progress, share findings to promote innovation, present to stakeholders, and follow ethics and privacy policies during research processes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 2+ years related experience (e.g., statistics, predictive analytics, research)
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 <li>
 OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)
 </li>
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 OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field
 </li>
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 OR equivalent experience.
 </li>
 </ul>
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 2+ years of experience with machine learning, data analysis, and modeling.
 
 </li>
 </ul>
 
 Other Requirements
 
 
 
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
 
 
 <ul>
 <li>
 Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering or related field AND 5+ years related experience (e.g., statistics, predictive analytics, research)
 </li>
 <ul>
 <li>
 OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)
 </li>
 <li>
 OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)
 </li>
 <li>
 OR equivalent experience.
 </li>
 </ul>
 <li>
 1+ year(s) experience creating publications (e.g., patents, peer-reviewed academic papers).
 </li>
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 Experience in the shopping domain and recommendation systems.
 
 </li>
 </ul>
 #MicrosoftAI #Shopping #GenerativeAI #LLM
 
 
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Applied Scientist II

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Applied Scientist II