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Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 Our mission is to reinvent the way companies manage their open source information systems - on public clouds and in their own data centers. To achieve that we are building a new community around Python opscode for open source applications, running on Kubernetes. We want to move all of Canonical and Ubuntu IS onto this new, open source codebase.
 
 
 We are confident that we can dramatically improve the experience of running complex business operations - and then we can help our customers embrace those new techniques and products. Traditionally, IS is an inward-facing operation. We would like to transform our IS team into an extension of the product engineering capability at Canonical. Our internal workloads are in many cases the same open source workloads that our customers want to operate. This team will productize those workloads for real-time automated operations on Kubernetes.
 
 
 This role is ideal for software engineers who enjoy Python, have a passion for distributed systems, and an interest in the entire Linux stack - from kernel to networking to virtualization and containers. It is a role that requires rigor in both code and customer interactions. Our engineers are technically astute open source enthusiasts who are excited about cloud computing and are ready to join a global team charged with delivering world class services to our customers.
 
 
 Strong Python development skills and familiarity with Kubernetes are key requirements of this role. You'll work closely with other teams in Canonical to ensure your products operate reliably, efficiently and scale to production sized workloads for our customers looking to adopt cutting-edge technology. You will participate and be responsible for ensuring sound software architecture and follow best practices in software quality, testing and documentation.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Work in Python to design and deliver open source software operations code
 </li>
 <li>
 Work across the entire Linux stack, from kernel, networking, storage, to applications
 </li>
 <li>
 Learn to think rigorously about application and infrastructure reliability
 </li>
 <li>
 Shape high quality open source monitoring and alerting infrastructure
 </li>
 <li>
 Simplify open source operations for our customers and open source community
 </li>
 <li>
 Demonstrate sound engineering design and testing principles in your code
 </li>
 <li>
 Follow agile software development practices
 </li>
 <li>
 Coach and develop your colleagues where you have insights
 </li>
 <li>
 Grow a healthy, collaborative engineering culture in line with company values
 </li>
 <li>
 Work from home with global travel once or twice a year for up to 2 weeks for events
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
 </li>
 <li>
 You are experienced with Linux systems administration, package management, and operations
 </li>
 <li>
 You have hands-on experience with at least one public cloud
 </li>
 <li>
 You are familiar with Docker and Kubernetes
 </li>
 <li>
 You are an experienced Python programmer and enjoy challenging projects
 </li>
 <li>
 You understand the importance of reliable software and strive to design and code to that expectation
 </li>
 <li>
 You are organized and want your team to deliver timely, high quality software
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Engineer - Python and K8s

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 This is a general selection process for software engineers focused on virtualisation and container technology - from the kernel through userspace. Apply here if you are an exceptional Go, Rust, or C/C++ software engineer and want to work on next-generation open source VMM or container technology, or related open source networking and storage.
 
 
 Container, virtualisation and cloud infrastructure have become essentials of modern software deployments. We invest in open source related to application isolation, workload orchestration, system or OCI containers, micro service architecture or cloud infrastructure.
 
 
 Here are some examples of projects under way at Canonical.
 
 
 RustVMM has great potential as a new hypervisor for Linux. We are building a team to work on this, with an emphasis on performance, security and operability. Work in Rust and bring your expert knowledge of VMM and related kernel networking and storage capabilities.
 
 
 Docker images are easy to make and publish on Docker Hub and other registries, but the quality, consistency and security maintenance of those images is broadly very poor. Canonical is in a good position to publish a portfolio of outstanding Docker images. Our Rockcraft team is designing and implementing an elevated Docker image experience for the open source community.
 
 
 LXD is a modern system container and virtual machine manager that is widely used on Ubuntu, ChromeOS and other Linux platforms. LXD engineering spans the entire software stack from low-level kernel work on namespaces, confinement, security, filesystems, VMMs and networking, to the high level management REST API and CLI.
 
 
 Members of the Kubernetes product team build MicroK8s for on-rails K8s, and Charmed Kubernetes for more sophisticated integration. We work on K8s itself and on the operations tooling around it.
 
 
 The OpenStack team deliver Charmed OpenStack, OVN / OVS and Ceph. This work brings cloud platform technologies to large-scale computing environments.
 
 
 These teams hire system level C/C++, Golang, Rust and Python developers to work on security-critical, performance-critical and mission-critical code, focused on software delivery, containers, security, sandboxing, application orchestration and management. Our teams are motivated to have a meaningful impact on modern cloud computing technologies.
 
 
 
 Location
 
 :
 
 we have remote container and virt engineering roles in every time zone.
 
 
 
 What you will focus on
 
 
 <ul>
 <li>
 Design and specify new features, building consensus on approach
 </li>
 <li>
 Engage with upstream communities in your area of expertise
 </li>
 <li>
 Conduct security analysis and reviews to ensure defence in depth
 </li>
 <li>
 Create and monitor performance benchmarks to optimise your product
 </li>
 <li>
 Collaborate proactively with a distributed team
 </li>
 <li>
 Write high quality code to create new features
 </li>
 <li>
 Debug issues and produce high quality code to fix them
 </li>
 <li>
 Review code produced by other engineers
 </li>
 <li>
 Discuss ideas and collaborate on finding good solutions
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
 </li>
 <li>
 Drive and a track record of going above-and-beyond expectations
 </li>
 <li>
 You have worked on open source virt or container tech
 </li>
 <li>
 You have experience working in the kernel or very low level system
 </li>
 <li>
 Professional written and spoken English
 </li>
 <li>
 Experience with Linux (Debian or Ubuntu preferred)
 </li>
 <li>
 Excellent interpersonal skills, curiosity, flexibility, and accountability
 </li>
 <li>
 Passion, thoughtfulness, and self-motivation
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel twice a year, for company events up to two weeks each
 
 
 </li>
 </ul>
 
 Additional Skills We Value
 
 
 
 <ul>
 <li>
 Performance engineering and security experience
 
 
 </li>
 </ul>
 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Containerization & Virtualisation Engineer

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring a software engineer to join our Kubernetes product team. As a member of that team, you will build the operators and addons; the former, offering complete lifecycle management of mission-critical components, and the latter, a zero-ops experience for seamlessly integrating projects into your Kubernetes.
 
 
 You will gain familiarity with the latest features in Kubernetes and look to incorporate the best of open-source to bring functionality to our end-users. You will collaborate with industry peers and partners to bring the right solutions to our customers.
 
 
 This is an exciting opportunity for a software engineer passionate about open source software, Linux, Golang, Python and Kubernetes.
 
 
 
 
 Location
 
 
 : This is a remote position available in EMEA and the Americas.
 
 
 What you will focus on
 
 
 <ul>
 <li>
 Write high-quality code to create new features
 </li>
 <li>
 Debug issues and interact with a vibrant community
 </li>
 <li>
 Collaborate proactively with a distributed team
 </li>
 <li>
 Work with helpful and talented engineers including experts in many fields
 </li>
 <li>
 Work from home with global travel 2 to 4 weeks for internal and external events
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 You are a Golang developer also fluent in Python
 </li>
 <li>
 You have experience with Kubernetes
 </li>
 <li>
 You have strong written and verbal communication skills
 </li>
 <li>
 You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
 </li>
 <li>
 You love technology and working with brilliant people
 
 
 </li>
 </ul>
 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Engineer - Python/Golang - Kubernetes

Trifork

<div><div>At Trifork, Oman, we are looking for a DevOps &amp; Support Engineer who would like to join our team!</div>
<div>Full-time &middot; Muscat, Oman</div>
<div></div><div><div><div><div><h3 class="jobSectionHeader">Your Role</h3>

As a DevOps &amp; Support Engineer, you&rsquo;ll play a key role in maintaining and improving the performance, stability, and reliability of Trifork&rsquo;s deployed solutions in Oman. You&rsquo;ll ensure that our systems run smoothly &mdash; deploying updates, monitoring performance, troubleshooting incidents, and interacting directly with our customers to deliver outstanding service and uptime.

This is a hands-on role that combines technical expertise with customer focus. You&rsquo;ll be part of a collaborative delivery team dedicated to operational excellence, system resilience, and proactive problem-solving.
</div></div>
</div></div><div><div><div><div><h3 class="jobSectionHeader">Your Responsibilities</h3>

System Maintenance &amp; Monitoring
<ul>
<li>Ensure continuous uptime and performance of production systems.</li>
<li>
Monitor health, resource usage, and performance metrics.</li>
<li>
Respond promptly to alerts and incidents to minimize downtime.</li>
</ul>
Deployment &amp; Updates
<ul>
<li>Plan, test, and deploy system updates, patches, and configurations.</li>
<li>
Ensure smooth, low-disruption deployments.</li>
</ul>
Troubleshooting &amp; Support
<ul>
<li>Diagnose and resolve system, hardware, and software issues.</li>
<li>
Provide technical support to internal teams and customers, escalating when required.</li>
</ul>
Security &amp; Compliance
<ul>
<li>Apply and monitor security best practices and vulnerability patches.</li>
<li>
Ensure compliance with internal and external security standards.</li>
</ul>
Documentation
<ul>
<li>Maintain detailed configuration, update, and incident records.</li>
<li>
Create and update operational runbooks and procedures.</li>
</ul>
Backup &amp; Recovery
<ul>
<li>Perform and verify regular system backups.</li>
<li>
Maintain and execute disaster recovery procedures.</li>
</ul>
Customer Interaction
<ul>
<li>Engage daily with customers at their premises.</li>
<li>
Provide status updates and support SLA review meetings.</li>
</ul>
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader">Key Results You&rsquo;ll Drive</h3>
<ul>
<li>System uptime: Maintain 99.9%+ availability.</li>
<li>
Performance: Optimize resource utilization and responsiveness.</li>
<li>
Timely updates: Keep all systems patched and secure.</li>
<li>
Incident response: Resolve priority incidents within defined SLAs.</li>
<li>
Security: Pass all audits and maintain hardened environments.</li>
<li>
Documentation: Keep 100% of system documentation up to date.</li>
</ul>
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader">What You Bring</h3>
<ul>
<li>Bachelor&rsquo;s degree in Computer Science or equivalent.</li>
<li>
4+ years of relevant experience (10 years preferred).</li>
<li>
Strong knowledge of Linux systems and containerized environments.</li>
<li>
Experience with: 
ElasticSearch, Kafka, and preferably Spring Boot, Flink, MariaDB 
DevOps tools such as Ansible (preferred) 
Scripting (Python) or programming (Java, C, C++, MySQL)</li>
<li>
Beneficial: familiarity with Networking and DPDK.</li>
<li>
Strong troubleshooting and analytical skills.</li>
<li>
Excellent written, verbal, and presentation skills.</li>
<li>
Self-motivated, proactive, and able to work independently while staying team-oriented.</li>
</ul>
</div></div></div></div><div><div><h3 class="jobSectionHeader">Why Join Trifork</h3>

At Trifork, we believe software is about people. We&rsquo;re passionate about creating technology that makes a difference &mdash; empowering healthcare professionals, citizens, and businesses through smarter solutions.

In Oman, you&rsquo;ll join a growing local team backed by a global network of over 1,200 experts across 15+ countries. You&rsquo;ll experience a flat, agile organization where trust, collaboration, and curiosity drive innovation.

If this sounds like your next challenge, we&rsquo;d love to hear from you. 
Please apply below or send your CV and a short cover letter to trifork-oman@trifork.com.</div></div></div>

DevOps & Support Engineer

<div>
 At Trifork, Oman, we are looking for a DevOps &amp; Support Engineer who would like to join our team!
 
 
 
 
 Your Role
 
 
 
 
 As a
 
 DevOps &amp; Support Engineer
 
 , you&rsquo;ll play a key role in maintaining and improving the performance, stability, and reliability of Trifork&rsquo;s deployed solutions in Oman. You&rsquo;ll ensure that our systems run smoothly &mdash; deploying updates, monitoring performance, troubleshooting incidents, and interacting directly with our customers to deliver outstanding service and uptime.
 
 
 This is a hands-on role that combines technical expertise with customer focus. You&rsquo;ll be part of a collaborative delivery team dedicated to operational excellence, system resilience, and proactive problem-solving.
 
 
 
 Your Responsibilities
 
 
 
 
 System Maintenance &amp; Monitoring
 
 
 
 <ul>
 <li>
 Ensure continuous uptime and performance of production systems.
 </li>
 <li>
 Monitor health, resource usage, and performance metrics.
 </li>
 <li>
 Respond promptly to alerts and incidents to minimize downtime.
 
 
 </li>
 </ul>
 
 Deployment &amp; Updates
 
 
 
 <ul>
 <li>
 Plan, test, and deploy system updates, patches, and configurations.
 </li>
 <li>
 Ensure smooth, low-disruption deployments.
 
 
 </li>
 </ul>
 
 Troubleshooting &amp; Support
 
 
 
 <ul>
 <li>
 Diagnose and resolve system, hardware, and software issues.
 </li>
 <li>
 Provide technical support to internal teams and customers, escalating when required.
 
 
 </li>
 </ul>
 
 Security &amp; Compliance
 
 
 
 <ul>
 <li>
 Apply and monitor security best practices and vulnerability patches.
 </li>
 <li>
 Ensure compliance with internal and external security standards.
 
 
 </li>
 </ul>
 
 Documentation
 
 
 
 <ul>
 <li>
 Maintain detailed configuration, update, and incident records.
 </li>
 <li>
 Create and update operational runbooks and procedures.
 
 
 </li>
 </ul>
 
 Backup &amp; Recovery
 
 
 
 <ul>
 <li>
 Perform and verify regular system backups.
 </li>
 <li>
 Maintain and execute disaster recovery procedures.
 
 
 </li>
 </ul>
 
 Customer Interaction
 
 
 
 <ul>
 <li>
 Engage daily with customers at their premises.
 </li>
 <li>
 Provide status updates and support SLA review meetings.
 
 
 </li>
 </ul>
 
 
 Key Results You&rsquo;ll Drive
 
 
 
 
 <ul>
 <li>
 System uptime: Maintain 99.9%+ availability.
 </li>
 <li>
 Performance: Optimize resource utilization and responsiveness.
 </li>
 <li>
 Timely updates: Keep all systems patched and secure.
 </li>
 <li>
 Incident response: Resolve priority incidents within defined SLAs.
 </li>
 <li>
 Security: Pass all audits and maintain hardened environments.
 </li>
 <li>
 Documentation: Keep 100% of system documentation up to date.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science or equivalent.
 </li>
 <li>
 4+ years of relevant experience (10 years preferred).
 </li>
 <li>
 Strong knowledge of Linux systems and containerized environments.
 </li>
 <li>
 Experience with: ElasticSearch, Kafka, and preferably Spring Boot, Flink, MariaDB DevOps tools such as Ansible (preferred) Scripting (Python) or programming (Java, C, C++, MySQL)
 </li>
 <li>
 Beneficial: familiarity with Networking and DPDK.
 </li>
 <li>
 Strong troubleshooting and analytical skills.
 </li>
 <li>
 Excellent written, verbal, and presentation skills.
 </li>
 <li>
 Self-motivated, proactive, and able to work independently while staying team-oriented.
 
 
 </li>
 </ul>
 
 
 Why Join Trifork
 
 
 
 
 At
 
 Trifork
 
 , we believe software is about people. We&rsquo;re passionate about creating technology that makes a difference &mdash; empowering healthcare professionals, citizens, and businesses through smarter solutions.
 
 
 In Oman, you&rsquo;ll join a growing local team backed by a global network of over 1,200 experts across 15+ countries. You&rsquo;ll experience a flat, agile organization where trust, collaboration, and curiosity drive innovation.
 
 
 If this sounds like your next challenge, we&rsquo;d love to hear from you.
 
 
 Please apply below or send your CV and a short cover letter to
 
 trifork-oman@trifork.com
 
 .
</div>

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a
 
 Senior Site Reliability / Gitops Engineer
 
 to our Information Systems (IS) team. This role is an opportunity for an "automation-first" senior technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 
 Job Summary
 
 
 
 The IS team at Canonical supports and maintains all of Canonical's IT production services. The team is in charge of running services used by over 60 million Ubuntu users.
 
 
 As an Senior SRE &amp; Gitops engineer you'll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical's leading products for software operation automation.
 
 
 In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they're based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.
 
 
 You'll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical's customers and the Ubuntu Community.
 
 
 
 As a Senior Site Reliability / Gitops Engineer you will
 
 
 
 <ul>
 <li>
 Drive the development of automation, Gitops in your team as an embedded tech lead
 </li>
 <li>
 Closely collaborate with the IS architect to align your solutions with the IS architecture vision
 </li>
 <li>
 Design and architect services that IS can offer to the organization as products
 </li>
 <li>
 Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
 </li>
 <li>
 Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
 </li>
 <li>
 Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure
 </li>
 <li>
 Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
 </li>
 <li>
 Provide assistance and work with globally distributed engineering, operations, and support peers
 </li>
 <li>
 Be given uninterrupted development time to focus on larger projects and automation of manual tasks
 </li>
 <li>
 Share your experience, know-how and best practices with other team members in design sessions, mentorship and 'doing work together'
 </li>
 <li>
 Carry final responsibility for time-critical escalations
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
 </li>
 <li>
 A product mindset thriving to develop products rather than solutions.
 </li>
 <li>
 Python software development experience, with large projects
 </li>
 <li>
 Experience working with Kubernetes or other container orchestration systems.
 </li>
 <li>
 Proven exposure to manage and deploy cloud infrastructure with code.
 </li>
 <li>
 Practical knowledge of Linux networking, routing, and firewalls
 </li>
 <li>
 Affinity with various forms of Linux storage, from Ceph to Databases
 </li>
 <li>
 Hands-on experience administering enterprise Linux servers
 </li>
 <li>
 Extensive knowledge of cloud computing concepts and technologies
 </li>
 <li>
 Bachelor's degree or greater, preferably in computer science or related engineering field
 </li>
 <li>
 Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
 </li>
 <li>
 Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
 </li>
 <li>
 A willingness to be flexible and able to learn new things quickly
 </li>
 <li>
 Be inspired by the needs of fast-changing environments
 </li>
 <li>
 Happy to work within distributed teams
 </li>
 <li>
 Be passionate and familiarized about open-source, especially Ubuntu or Debian
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Senior Site Reliability / Gitops Engineer

Klystron Global LLC

Job SummaryApplication Support Engineer responsibilities include resolving Hardware issues, Application issues, network issues, configuring systems and using remote connections to provide immediate support. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you&rsquo;re naturally a helper, enjoy assisting people with computer issues and can explain technical details simply, we&rsquo;d like to meet you. Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.Job Responsibilities<ul><li>Research and identify solutions to software and hardware issues</li></ul><ul><li>Diagnose and troubleshoot technical issues, including account setup and network configuration</li></ul><ul><li>Ask customers targeted questions to quickly understand the root of the problem</li></ul><ul><li>Track computer system issues through to resolution, within agreed time limits</li></ul><ul><li>Talk clients through a series of actions, either via phone, email or chat, until they&rsquo;ve solved a technical issue</li></ul><ul><li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</li></ul><ul><li>Provide prompt and accurate feedback to customers</li></ul><ul><li>Refer to internal database or external resources to provide accurate tech solutions</li></ul><ul><li>Ensure all issues are properly logged</li></ul><ul><li>Priorities and manage several open issues at one time</li></ul><ul><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting</li></ul><ul><li>Prepare accurate and timely reports</li></ul><ul><li>Document technical knowledge in the form of notes and manuals</li></ul><ul><li>Maintain jovial relationships with clients</li></ul>Job Requirements<ul><li>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role</li></ul><ul><li>Hands-on experience with Windows/Linux/Mac OS environments</li></ul><ul><li>Hands on experience in supporting ATM or Kiosks</li></ul><ul><li>Hands on experience in supporting applications</li></ul><ul><li>Good understanding of SQL</li></ul><ul><li>Good understanding of computer systems, mobile devices and other tech products</li></ul><ul><li>Ability to diagnose and troubleshoot basic technical issues</li></ul><ul><li>Familiarity with remote desktop applications and help desk software (eg. Zendesk)</li></ul><ul><li>Excellent problem-solving and communication skills</li></ul><ul><li>Ability to provide step-by-step technical help, both written and verbal</li></ul><ul><li>BS degree in Information Technology, Computer Science or relevant field</li></ul><ul><li>Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus</li></ul><ul><li>Good command of English.</li></ul>Job Types: Full-time, PermanentPay: RO300.000 - RO500.000 per monthApplication Question(s):<ul><li>Do you have Oman Driving License?</li></ul>

Application Support Engineer

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