project manager

marketing manager

sales manager

maintenance supervisor

design manager

spa manager

Mandarin Oriental

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 General:
 </li>
 <li>
 It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Riyadh Human Resources Strategic Policy.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Riyadh has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador at all times.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 </li>
 <li>
 Departmental:
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues&rsquo; interactions.
 </li>
 <li>
 Plan the rosters of Spa Concierge and attendants strategically based on operation needs.
 </li>
 <li>
 Taking Spa reservations and attending to guest enquiries when necessary.
 </li>
 <li>
 To ensure operational flow, discuss any issues.
 </li>
 <li>
 Dealing with dissatisfied or disgruntled guests
 </li>
 <li>
 Assist in ensuring that mistakes mentioned are corrected and discuss procedures that were performed correctly
 </li>
 <li>
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability
 </li>
 <li>
 Special guests, group bookings and VIP&rsquo;s
 </li>
 <li>
 Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness.Departmental Meetings
 </li>
 <li>
 Daily briefings with concierge and attendant team
 </li>
 <li>
 Weekly meetings with the Spa Operations Manager
 </li>
 <li>
 Weekly meetings MOD meetings with Spa Director, Spa Operations Manager and Spa Treatment Manager
 </li>
 <li>
 Monthly Concierge and Attendant meetings. This meeting will address policies, procedures, scheduling and any concerns the team members have in regards to the Spa Operation. A written agenda must be prepared and treatment manager will ensure written minutes are distributed to all spa staff and Human Resources following the meeting.
 </li>
 <li>
 Monthly all colleague meeting and during this time it will be necessary to prepare a presentation for the monthly meeting for all spa colleagues
 </li>
 <li>
 Spa closure preparation, including email informing the Hotel, guest room letters and signage
 
 
 </li>
 </ul>
 
 Training
 
 
 
 <ul>
 <li>
 Organize Spa Concierge and Spa Attendant training
 </li>
 <li>
 Assist Concierge &amp; therapists with Spa Soft questions and obstacles
 </li>
 <li>
 Organize Spa Concierge and Spa Attendant Training, including Spasoft, shadow shifts, product &amp; treatment knowledge liaising with Aromatherapy Associates and Hotel Human Resources
 </li>
 <li>
 Update Training attendance report and yearly planner on a monthly basis and send to Human Resources
 </li>
 <li>
 Review SOP&rsquo;s have been taught and continue to ensure that standards are being met
 </li>
 <li>
 Training of spa concierge and spa attendants on how to handle difficult situations and challenging guests
 </li>
 <li>
 MOSST Ambassador &ndash; To complete training and refresher training for Spa Concierge on our Signature treatment and products.
 
 
 </li>
 </ul>
 
 Finance
 
 
 
 <ul>
 <li>
 Ensuring that all spa charging procedures are followed. Initiating accounting procedures. Monitor guest charges and reconciliation
 </li>
 <li>
 Ensure that all discounted marketing charges for treatments and products and e-mails are handled efficiently
 </li>
 <li>
 Reviewing the visual book for the day and the following day to ensure that everything is booked correctly and efficiently for revenue maximization
 </li>
 <li>
 Verify individual concierge have complete and accurate financial report at the end of shift
 </li>
 <li>
 Complete Agency totals every Monday for accounts
 </li>
 <li>
 Send Agency invoices off to Calibre every Monday, informing them of the correct hours and hourly rate
 </li>
 <li>
 Email the Spa&rsquo;s waiting list to the Hotel&rsquo;s General Manager every Monday, informing them of Spa turn away logged for the previous week
 </li>
 <li>
 Track Spa turn away business
 </li>
 <li>
 Redeem expired Gift Certificates on the last day of the month
 </li>
 <li>
 Collate reports for the input of the Spa KPI&rsquo;s including Spa Concierge for treatment and retail revenue
 </li>
 <li>
 Organise treatment and product incentives for Spa Concierge and Attendant team boosting our Signature treatments and retail within the Spa
 </li>
 <li>
 Tracking colleague treatment experiences
 </li>
 <li>
 Customer Focus:
 
 
 </li>
 </ul>
 Dealing with guest enquiries via phone, email and face to face.
 
 
 Ensure that all guest enquiries are taken care of within 12 hours.
 
 
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability.
 
 
 In the absence of Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests.
 
 
 Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.
 
 
 <ul>
 <li>
 Colleague Relations:
 
 
 </li>
 </ul>
 Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs).
 
 
 Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly.
 
 
 Monthly training plans to be sent to Learning &amp; Development Manager.
 
 
 <ul>
 <li>
 Administrative Duties:
 
 
 </li>
 </ul>
 Responsible for end of month spa retail inventory and submit to Director of Spa &amp; Wellness.
 
 
 Assist with Month End Closing reports in the absence of Director of Spa &amp; Wellness.
 
 
 Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times.
 
 
 Raise the necessary Purchase Requests for all retail and professional products.
 
 
 To upkeep the Guest Database in SpaSoft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.
 
 
 <ul>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 Engineering
 
 
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 
 
 Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
 
 
 <ul>
 <li>
 Health and Safety:
 
 
 </li>
 </ul>
 Maintain all spa to the Health and Safety Standards.
 
 
 
 SPA
 
 
 
 <ul>
 <li>
 To be fully part of the Spa team
 </li>
 <li>
 To be familiar with all spa treatments/operations of spa for promotion to guests
 </li>
 <li>
 To understand and be able to verbalize the vision of the spa
 
 
 </li>
 </ul>
 
 Sustainable Responsibilities
 
 
 
 <ul>
 <li>
 This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.
 </li>
 <li>
 Knowledge of waste sorting and recycling procedures. Energy Conservation: Water Conservation.
 </li>
 <li>
 Supporting sustainability initiative.
 </li>
 </ul>
</div>

Assistant Spa Manager

Accor

<div><div>Company Description</div> 
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth 
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;.<div> 
Job Description</div> 
As a Head Therapist you are responsible for the smooth and effective daily operation of the sauna and spa, delivering high standard of spa treatments and services to all guests, whereby your role will include key responsibilities such as:<ul><li>Maintain safety in massage room and privacy for members and guests</li><li>Provide a courteous and professional service at all times</li><li>Perform massage sessions in accordance with the massage schedule</li><li>Work in close coordination with the line manager to ensure the smooth operation.</li><li>Ensure that members and guests use the sauna and massage room in the proper suggested attire</li><li>Conduct a daily check of all equipment in the massage room and record the repairs that are necessary as required by policy and procedure</li><li>Ensure that there is always one instructor on duty at the massage room at all times</li><li>Maintain close contact with guests / members and communicate feedback from them.</li><li>Conduct treatment evaluation / reassessments for members and guests on a regular basis with regards to the standards required.</li></ul><div> 
Qualifications</div> 
The ideal candidate will be a hands-on professional with a good spa background and a true passion to serve and &lsquo;make others feel good&rsquo; through excellent customer care. You will be a positive, pleasant and approachable individual with the ability to lead, motivate and improvise in all situations and you should possess following competencies:<ul><li>
You should be a certified Spa Therapist with international experiences within the same role in a hotel or spa environment.</li><li>
You should be able to do all types of massage therapies.</li><li>
Good written and verbal English communication skills .</li><li>
Strong interpersonal are essentials</li><li>
Understanding Hotel Operations</li><li>
Teamwork</li><li>
Planning for Business</li><li>
Supervising People</li><li>
Understanding Differences</li><li>
Supervising Operations</li><li>
Effective Communication</li><li>
Adaptability</li><li>
Customer Focus</li><li>
Driving for Results</li></ul></div>

Head Therapist

IHG Hotels & Resorts

<div><div>SPA Therapist (Male) - voco&trade; Riyadh
<div></div><div><div>Hotel Brand: voco
 
Location: Saudi Arabia, Riyadh
Hotel: Riyadh (RUHSD), King Fahad Road, Opposite of Ministry of Interior, 13003
Job number: 116111<div> 
 
 
</div></div><div><div>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

 We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there&rsquo;s countless opportunities at your fingertips.

 We&rsquo;re growing; grow with us.

 Exceptional design meets contemporary comfort at voco&reg; Riyadh . We&rsquo;re on King Fahad Road at the heart of the city&rsquo;s booming business district. Only 30 minutes from King Khalid International Airport . Opposite the Ministry of Interior, and steps away from other government offices. 


Responsibilities
<ul>
<li>Deliver a variety of spa services.</li>
<li>Maintain equipment and sample inventory of products</li>
<li>Keep documentation and maintain clients files</li>
<li>Keep a clean and stocked room</li>
<li>Acknowledge and respond to relevant customer queries, needs and expectations</li>
<li>Suggest and promote retail products or additional services</li>
<li>Uphold hygiene standards and follow health and safety regulations</li>
<li>Cooperate with and report on administration on any arising issues</li>
<li>Apply best practices and be up to date with market trends</li></ul> 


Requirements and skills
<ul>
<li>Proven work experience as a Spa Therapist</li>
<li>Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies</li>
<li>Communication and customer service skills</li>
<li>Positive attitude</li>
<li>User level computer skills</li>
<li>Degree or current license in aesthetics or physiotherapy</li></ul> 


 In return for your hard work, you can look forward to a competitive salary and benefits package &ndash; including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow. 


And because the voco Hotels &amp; Resorts brand belongs to the IHG&reg; family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to voco and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.</div></div></div></div></div>

SPA Therapist (Male) - voco™ Riyadh

<div><div>SPA Therapist (Female) - voco&trade; Riyadh
<div></div><div><div>Hotel Brand: voco
 
Location: Saudi Arabia, Riyadh
Hotel: Riyadh (RUHSD), King Fahad Road, Opposite of Ministry of Interior, 13003
Job number: 111622<div> 
 
 
</div></div><div><div>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

 We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there&rsquo;s countless opportunities at your fingertips.

 We&rsquo;re growing; grow with us.

 Exceptional design meets contemporary comfort at voco&reg; Riyadh . We&rsquo;re on King Fahad Road at the heart of the city&rsquo;s booming business district. Only 30 minutes from King Khalid International Airport . Opposite the Ministry of Interior, and steps away from other government offices. 


Responsibilities
<ul>
<li>Deliver a variety of spa services.</li>
<li>Maintain equipment and sample inventory of products</li>
<li>Keep documentation and maintain clients files</li>
<li>Keep a clean and stocked room</li>
<li>Acknowledge and respond to relevant customer queries, needs and expectations</li>
<li>Suggest and promote retail products or additional services</li>
<li>Uphold hygiene standards and follow health and safety regulations</li>
<li>Cooperate with and report on administration on any arising issues</li>
<li>Apply best practices and be up to date with market trends</li></ul> 


Requirements and skills
<ul>
<li>Proven work experience as a Spa Therapist</li>
<li>Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies</li>
<li>Communication and customer service skills</li>
<li>Positive attitude</li>
<li>User level computer skills</li>
<li>Degree or current license in aesthetics or physiotherapy</li></ul> 


 In return for your hard work, you can look forward to a competitive salary and benefits package &ndash; including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow. 


And because the voco Hotels &amp; Resorts brand belongs to the IHG&reg; family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to voco and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.</div></div></div></div></div>

SPA Therapist (Female) - voco™ Riyadh

VOCO

<div>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there&rsquo;s countless opportunities at your fingertips.

We&rsquo;re growing; grow with us.

Exceptional design meets contemporary comfort at voco&reg; Riyadh . We&rsquo;re on King Fahad Road at the heart of the city&rsquo;s booming business district. Only 30 minutes from King Khalid International Airport . Opposite the Ministry of Interior, and steps away from other government offices.

Responsibilities
<ul>
<li>Deliver a variety of spa services.</li>
<li>Maintain equipment and sample inventory of products</li>
<li>Keep documentation and maintain clients files</li>
<li>Keep a clean and stocked room</li>
<li>Acknowledge and respond to relevant customer queries, needs and expectations</li>
<li>Suggest and promote retail products or additional services</li>
<li>Uphold hygiene standards and follow health and safety regulations</li>
<li>Cooperate with and report on administration on any arising issues</li>
<li>Apply best practices and be up to date with market trends</li>
</ul>
Requirements and skills
<ul>
<li>Proven work experience as a Spa Therapist</li>
<li>Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies</li>
<li>Communication and customer service skills</li>
<li>Positive attitude</li>
<li>User level computer skills</li>
<li>Degree or current license in aesthetics or physiotherapy</li>
</ul>
In return for your hard work, you can look forward to a competitive salary and benefits package &ndash; including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the voco Hotels &amp; Resorts brand belongs to the IHG&reg; family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to voco and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Qiddiya | القدية

<div>
 Qiddiya Investment Company is on a mission to redefine entertainment and cultural experiences in Saudi Arabia. We are currently seeking a passionate and detail-oriented Assistant Manager - Production Coordinator for our Film Studio's Culture project. In this exciting role, you will be at the heart of our film production initiatives, coordinating various aspects of production to ensure smooth operations and successful project execution.
 
 
 Your role will involve collaborating with creative teams, managing logistics, and maintaining schedules to bring innovative film projects to life. You will play a crucial part in fostering a vibrant culture within our film studio, contributing to Qiddiya's vision of becoming a leading destination for entertainment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support Senior Operations Director in all aspects of operations co-ordination on the ground at the Film Studios, Qiddiya
 </li>
 <li>
 Provide administration co-ordination for all incoming studio productions
 </li>
 <li>
 Compile all studio operation documentation including client packs, directions to site, supplier contacts, site map layouts for production and supplier lists
 </li>
 <li>
 Coordinate with various departments to effectively manage production schedules throughout the year and facility bookings
 </li>
 <li>
 Assist with the planning and execution of production logistics, including set up and strike processes of incoming productions to Qiddiya Studios
 </li>
 <li>
 Address all operational challenges alongside Senior Studio Operations Director ensuring compliance with studio protocols
 </li>
 <li>
 Manage the studio backlot space accoridngly for incoming productions accordingly
 </li>
 <li>
 Work alongside Facility Management to maintain accurate and organised records of studio usage and operational expenses
 </li>
 <li>
 Support the Senior Director, Studio Operations in the implementation of safety protocols and emergency procedures for the Film Studios
 </li>
 <li>
 Work alongside the Health and Safety Manager for Film Studios to ensure clear and concise inductions occur on site for incoming productions
 </li>
 <li>
 Foster a collaborative and productive environment for all studio personnel, including staff and production crews
 </li>
 <li>
 Assist where appropriate on the financial tracking of operational expenditure related to the Film Studio site
 </li>
 <li>
 Be a natural trouble shooter, solutions focused for productions and a key communicator and liaison between production operations on site and the Film Studios Ops team
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Film Production, Arts Management, Media Studies, or a related field
 </li>
 <li>
 Minimum of 5 years operational experience ideally with ome understanding of MENA region specifically Saudi Arabia
 </li>
 <li>
 Strong understanding of film production processes, including pre-production, shooting, and post-production stages
 </li>
 <li>
 Exceptional organizational skills with the ability to multitask and prioritize in a fast-paced environment
 </li>
 <li>
 Excellent communication and interpersonal skills to work effectively with diverse teams
 </li>
 <li>
 Proficiency in industry-standard production software and tools
 </li>
 <li>
 A proactive attitude with strong problem-solving skills and attention to detail
 </li>
 <li>
 Flexibility to adapt to changing project needs and schedules
 </li>
 </ul>
</div>

Assistant Manager - Operations Coordinator - Film Studio's Culture - SPA 238

Explore 849+ Spa manager in Riyadh this September. Find roles across top companies and apply now to boost your career.

849 spa manager jobs IN Riyadh

Assistant Spa Manager

Head Therapist

SPA Therapist (Male) - voco™ Riyadh

SPA Therapist (Female) - voco™ Riyadh

SPA Therapist (Female) - voco™ Riyadh

SPA Therapist (Male) - voco™ Riyadh

Assistant Manager - Operations Coordinator - Film Studio's Culture - SPA 238