hr manager

safety officer

assistant nurse

operations manager

housekeeping supervisor

spa supervisor

Accor

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
M&ouml;venpick Hotels &amp; Resorts (MH&amp;R) is in the &ldquo;moments&rdquo; business. We&rsquo;re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.
It doesn&rsquo;t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results. 
Job Description 
The Role<ul><li>
To oversee the Recreation operations and recreation facilities of the Hotel</li><li>
To be entrepreneurial and to think beyond the boundaries is expected and not requested</li><li>
To provide service that is sincere, warm and enthusiastic, ensuring the guests&rsquo; satisfaction</li><li>
To take the time to get to know the guests and to be committed to service excellence</li></ul>
Key Deliverables and Responsibilities
Planning &amp; Organizing:<ul><li>
Coordinating purchasing for the Spa &amp; gym with the finance team as per the hotel procedures</li><li>
Plan gym activities, classes and communicate to members and guests.</li><li>
Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions.</li><li>
Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</li><li>
Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</li><li>
Regularly complete a competitor analysis and make recommendations as required</li><li>
Work with the marketing team to come up with a plan to meet sales targets.</li></ul>
Operational<ul><li>
Train and develop the recreation team in line with the departmental operating standards</li><li>
Maintain a consistent focus on improving the overall flow of the recreation operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs</li><li>
To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities</li><li>
Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions</li><li>
To lead daily Recreation briefings and monthly employee meetings</li><li>
To have a complete understanding of and to adhere to M&ouml;venpick Hotels &amp; Resorts policy relating to Fire, Hygiene, Health and Safety.</li><li>
To drive the performance of the Recreation team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with Human Resources</li><li>
Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.</li><li>
To ensure a consistently high standard of grooming is followed and by self and team</li><li>
Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction</li><li>
Have full knowledge of all products and services provided by the property.</li><li>
Regularly spot check duty shift checklists to ensure tasks are completed.</li><li>
Work with Housekeeping to ensure the Recreation areas and Massage rooms are kept clean and towels are available for members and guests at all times.</li><li>
To carry out any other reasonable duties and responsibilities as assigned.</li></ul>
Administration:<ul><li>
To work closely with the Finance department to produce monthly financial reports timely &amp; accurately</li><li>
Maintain up to date member records and data base</li><li>
To review the employee schedule and annual leave plan to ensure the correct allocation of resources in order to improve member/guest satisfaction level as well as employee productivity and satisfaction</li><li>
Oversee the implementation of a training plan for all recreation team members</li><li>
Monitor and keep updated training records and schedules to ensure planning and completion is carried out as per hotel standard.</li></ul> 

Qualifications 
<ul><li>
Proven experience working as a Spa Supervisor</li><li>
CPR and First Aid certifications are advantageous</li><li>
Effective communication skills</li><li>
Exceptional customer service skills</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Spa Supervisor

Vignette Collection

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.

Ciel Dubai Marina, part of IHG Hotels &amp; Resorts' prestigious Vignette Collection, is set to redefine luxury as the world's tallest hotel. The First Group's flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.<h4 class="jobSectionHeader"> 
Your day to day

Operations &amp; Standards
<ul>
<li>Supervise daily spa operations, ensuring smooth guest flow and adherence to SOPs.</li>
<li>Monitor cleanliness, hygiene, and readiness of treatment rooms and public areas.</li>
<li>Oversee stock levels of professional products, linens, and amenities; coordinate replenishment as needed.</li>
<li>Ensure proper use and care of spa equipment and treatment tools.</li>
<li>Assist the Wellness Manager with operational reporting and audits.</li>
</ul>
Guest Experience
<ul>
<li>Greet and engage with guests, ensuring a warm and professional welcome.</li>
<li>Manage appointment scheduling and ensure seamless guest journeys.</li>
<li>Handle guest concerns or feedback promptly, escalating when necessary.</li>
<li>Support the delivery of personalized spa experiences and service recovery.</li>
</ul>
Team Supervision
<ul>
<li>Supervise and support therapists, receptionists, and attendants during shifts.</li>
<li>Ensure team members are following service protocols, grooming standards, and professional conduct.</li>
<li>Conduct on-the-job training and coaching as directed by the Wellness Manager.</li>
<li>Assist in preparing rosters, ensuring adequate coverage during peak periods.</li>
</ul>
Business &amp; Sales Support
<ul>
<li>Promote upselling of spa treatments, packages, and retail products.</li>
<li>Monitor daily treatment and retail performance; provide feedback to the Wellness Manager.</li>
<li>Support retail inventory control and monthly stocktaking.</li>
<li>Assist with the execution of spa promotions and seasonal offers.</li></ul> 

What we need from you

Qualifications &amp; Skills
<ul>
<li>Minimum 2 years' experience in a supervisory or senior therapist role in a luxury spa.</li>
<li>Strong knowledge of spa treatments, product houses, and guest service standards.</li>
<li>Excellent communication and leadership skills.</li>
<li>Ability to multitask and remain calm under pressure.</li>
<li>Financial awareness with basic understanding of spa KPIs and sales performance.</li>
<li>Professional spa therapy qualification required; management or training certifications are an advantage.</li>
</ul>
Core Competencies
<ul>
<li>Service Excellence and Guest Focus</li>
<li>Team Leadership and Coaching</li>
<li>Operational Efficiency</li>
<li>Retail and Upselling Skills</li>
<li>Professionalism and Attention to Detail</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Wellness Spa Supervisor

Sheraton Grand Hotel, Dubai

<div>
 
 
 POSITION PURPOSE
 
 
 
 
 
 
 Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS
 
 
 <ul>
 <li>
 Oversees the operations of a spa, recreation &amp; pool operations and manages the employees under the department.
 </li>
 <li>
 Ensures all employees have the proper supplies, equipment and uniforms.
 </li>
 <li>
 Comprehends &amp; manages budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
 </li>
 <li>
 Maintains cleanliness of spa and related areas and equipment.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives.
 </li>
 <li>
 Responsible in keeping up to date on industry trends, guest satisfaction, competition and the business climate in Dubai and the region.
 </li>
 <li>
 Ensure the department operational budget is in line and that all costs are strictly controlled.
 </li>
 <li>
 Assists in reviewing and improving as necessary the operational procedures for the entire Spa.
 </li>
 <li>
 Assists in preparing the annual business plan, forecasts and marketing plan.
 </li>
 <li>
 Assists in building an outstanding Spa team by demonstrating personal standards of excellence and demanding the same from all employees.
 </li>
 <li>
 Regularly review policies and procedures relating to the spa and taking action to formulate and propose improvements.
 </li>
 <li>
 Formulate policies and procedures for the spa, recreation and pool operations.
 </li>
 <li>
 Ensure that employees have a complete understanding of and adhere to the spa facilities policies and procedures.
 </li>
 <li>
 Prepare periodic reports for senior management on the activities and usage of the spa.
 </li>
 <li>
 Respond to guest feedback and complains proactively and with care.
 </li>
 <li>
 Assist in the building of an efficient team of employees by striving to maintain standards of excellence.
 </li>
 <li>
 Follow and complies with the local and company regulations and policies regarding occupational health, safety and security; report any maintenance problems, safety hazards, accidents, or injuries; complete health, safety training and certifications in their work area.
 </li>
 </ul>
 
 
 
 
 
 Ensuring and Delivering Exceptional Customer Service
 
 
 <ul>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Handles guest problems and complaints.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 </ul>
 
 
 
 
 
 Conducting Human Resources Activities
 
 
 <ul>
 <li>
 Conducting Human Resources Activities
 </li>
 <li>
 Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures employees understand expectations and parameters
 </li>
 <li>
 Brings issues to the attention of the department manager and Human Resources as necessary.
 </li>
 <li>
 Observes service behaviors of employees and providing feedback to individuals.
 </li>
 <li>
 Participates in employee progressive discipline procedures.
 </li>
 <li>
 Participates in an on-going employee recognition program.
 </li>
 <li>
 Reviews comment cards and guest satisfaction results with employees.
 </li>
 <li>
 Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Supervises on-going training initiatives and conducting training when appropriate.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and Hotel standards.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION STANDARDS
 
 
 
 We do expect that you do have the experiences/ behaviors below. You:
 
 <ul>
 <li>
 Fully embrace the philosophy of guest and customer service and own the guests;
 </li>
 <li>
 Identify yourself with the hotel&rsquo;s brand and operating philosophy;
 </li>
 <li>
 Possess a warm and friendly demeanor;
 </li>
 <li>
 Strive to achieve satisfaction and delight of internal and external customers;
 </li>
 <li>
 Are detail oriented and hands on;
 </li>
 <li>
 Are a team player with strong interpersonal skills;
 </li>
 <li>
 Have the potential to develop into a leader, motivate and develop self and other associates;
 </li>
 <li>
 Demonstrate self-confidence, energy and enthusiasm;
 </li>
 <li>
 Have immaculate personal presentation e.g. grooming and conversational ability;
 </li>
 <li>
 Have knowledge of hotel computer systems and other IT related applications;
 </li>
 <li>
 Uphold ethical business practices.
 </li>
 </ul>
 
 
 
 
 
 EMPLOYMENT CONDITIONS
 
 
 <ul>
 <li>
 This job may require you to work on holidays and/ or weekends;
 </li>
 <li>
 This job may require you to work a shift other than a day shift, including first, second, and swing or overnight shift;
 </li>
 <li>
 This job often requires extended hours beyond a typical work week;
 </li>
 <li>
 This job requires you to conform to a conservative, formal grooming, attire and jewelry policy that will be monitored on a regular basis and may be addressed as seen fit by your manager;
 </li>
 <li>
 Sheraton Grand Hotel has a very strong commitment to safety and requires that you follow safety procedures closely;
 </li>
 <li>
 Our hotel has a no-tolerance policy regarding unlawful discrimination and harassment, and requires that you follow our anti-discrimination and anti-harassment policies.
 </li>
 </ul>
 
 
</div>

Assistant SPA Manager

Hilton

<div>Spa Receptionist | Waldorf Astoria Dubai Palm Jumeirah
The Spa Receptionist in a luxury hotel, you will be the first point of contact for guests entering the spa, providing them with a warm and professional welcome. Your role is to deliver exceptional service by managing bookings, addressing inquiries, and ensuring a seamless spa experience. With an eye for detail and a passion for wellness, you will create a tranquil and inviting atmosphere, reflecting the high standards of our luxury hotel
What will I be doing
As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
Greet all guests with a warm and professional manner, embodying the hotel&rsquo;s luxury standards of service.
<ul><li>Assist guests with check-in and check-out procedures for spa treatments and services.</li>
<li>Provide detailed information about spa offerings, promotions, and membership packages.</li>
<li>Address guest inquiries and accommodate special requests with efficiency and discretion.</li>
<li>Manage spa appointments using the booking system, ensuring optimal scheduling to maximize occupancy and guest satisfaction.</li>
<li>Confirm and follow up on appointments to reduce cancellations or no-shows.</li>
<li>Coordinate with spa therapists to ensure seamless scheduling and guest preparation.</li>
<li>Handle billing processes, including cash, credit card, and room charge transactions accurately.</li>
<li>Maintain accurate guest records and service histories in the system.</li>
<li>Assist in inventory management of retail products and replenish stock as needed.</li>
<li>Ensure the reception area and lounge are clean, organized, and stocked with amenities.</li>
<li>Handle guest feedback and escalate issues to the Director of Spa/SPA Supervisor when necessary.</li>
<li>Report accidents, maintenance issues, or other incidents</li>
<li>Ensure strict compliance with all health and safety regulations</li>
<li>Using the appropriate telephone techniques and manner.</li>
</ul>What are we looking for
A Spa Receptionist serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
<ul><li>Previous experience in a similar role within a luxury spa, hotel, or wellness environment preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to remain calm under pressure and manage a busy reception environment.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Proficiency in booking/reservation software and basic computer skills.</li>
<li>Professional, well-groomed appearance in line with the hotel&rsquo;s standards.</li>
<li>A warm and approachable personality with a passion for guest service.</li>
<li>Discretion and confidentiality in handling guest information.</li>
<li>High school diploma or equivalent required; additional certification in hospitality or spa management is a plus.</li>
<li>Fluency in English is required; additional languages are an advantage.</li>
</ul>What will it be like to work for this Hilton Worldwide Brand 
 
In exceptional destinations around the globe, Waldorf Astoria Hotels &amp; Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.
If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels &amp; Resorts. Because it&rsquo;s with Waldorf Astoria Hotels &amp; Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.</div>

Spa Receptionist | Waldorf Astoria Dubai Palm Jumeirah

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.

Ciel Dubai Marina, part of IHG Hotels &amp; Resorts' prestigious Vignette Collection, is set to redefine luxury as the world's tallest hotel. The First Group's flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.<h4 class="jobSectionHeader"> 
Your day to day

Treatment Delivery
<ul>
<li>Perform a wide range of spa therapies and wellness treatments (massages, facials, scrubs, wraps, and signature rituals) to the highest professional standards.</li>
<li>Customize treatments to guest preferences and wellness goals.</li>
<li>Maintain accurate treatment records and follow all treatment protocols.</li>
<li>Ensure punctuality and readiness for all scheduled appointments.</li>
</ul>
Guest Experience
<ul>
<li>Provide a warm, professional welcome and deliver an exceptional guest journey.</li>
<li>Explain treatment procedures, benefits, and aftercare to guests.</li>
<li>Handle guest concerns with care, escalating where necessary to the Spa Supervisor.</li>
<li>Promote spa facilities, wellness programs, and encourage repeat visits.</li>
</ul>
Team &amp; Operations Support
<ul>
<li>Ensuring treatment rooms are always clean, equipped, and guest ready.</li>
<li>Always adhere to grooming standards and professional conduct.</li>
<li>Support colleagues during peak periods and work as part of a cohesive team.</li>
<li>Follow all health, safety, and hygiene protocols, including sanitization of tools and rooms.</li>
</ul>
Retail &amp; Business Contribution
<ul>
<li>Recommend and upsell retail products aligned with guest needs.</li>
<li>Support achievement of treatment and retail sales targets.</li>
<li>Participate in promotions, spa events, and new service launches.</li>
<li>Monitor stock usage and report needs to the Spa Supervisor.</li></ul> 

What we need from you

Qualifications &amp; Skills
<ul>
<li>Recognized spa therapy qualification (CIDESCO, CIBTAC, ITEC, or equivalent).</li>
<li>Minimum 3 years' experience in a luxury spa or wellness environment.</li>
<li>Strong knowledge of massage techniques, facial treatments, and body therapies.</li>
<li>Excellent communication and guest service skills.</li>
<li>Professional appearance, positive attitude, and team spirit.</li>
<li>Multi-skilled therapists with yoga, fitness, or holistic certifications are an advantage.</li>
</ul>
Core Competencies
<ul>
<li>Guest-Centric Service Excellence</li>
<li>Technical Proficiency in Spa Therapies</li>
<li>Professionalism and Grooming</li>
<li>Teamwork and Flexibility</li>
<li>Retail and Upselling Skills</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Wellness Therapist

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.<h4 class="jobSectionHeader"> 
Your day to day

Guest Journey &amp; Service
<ul>
<li>Welcome all guests in a warm, professional, and attentive manner.</li>
<li>Manage reservations for spa treatments, fitness sessions, and wellness programs.</li>
<li>Confirm, modify, or cancel bookings promptly and accurately.</li>
<li>Provide information on spa services, fitness programs, membership options, and promotions.</li>
<li>Assist with guest check-in/check-out, billing, and payment processing.</li>
<li>Handle guest inquiries, feedback, and complaints professionally, escalating when necessary.</li>
</ul>
Operational Support
<ul>
<li>Ensure the reception and lounge areas are clean, welcoming, and guest-ready.</li>
<li>Coordinate daily schedules with therapists, fitness instructors, and attendants.</li>
<li>Maintain accurate guest records, treatment logs, and reporting systems.</li>
<li>Ensure compliance with SOPs for booking, cash handling, and data entry.</li>
<li>Support the Spa Supervisor in administrative tasks and operational reporting.</li>
</ul>
Sales &amp; Business Contribution
<ul>
<li>Promote spa treatments, wellness programs, and fitness services to maximize bookings.</li>
<li>Upsell and cross-sell wellness packages, memberships, and seasonal promotions.</li>
<li>Drive retail sales by recommending products aligned with guest needs.</li>
<li>Assist in achieving monthly revenue and sales targets.</li></ul> 

What we need from you

Qualifications &amp; Skills
<ul>
<li>Minimum 3 years' experience as a receptionist in luxury hospitality, spa, or wellness environment.</li>
<li>Strong knowledge of spa and fitness services is an advantage.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in booking/reservation systems and Microsoft Office; spa software experience preferred.</li>
<li>Professional grooming and guest-centric attitude.</li>
<li>Multilingual skills are an advantage.</li>
</ul>
Core Competencies
<ul>
<li>Guest Engagement &amp; Service Orientation</li>
<li>Communication &amp; Interpersonal Skills</li>
<li>Sales &amp; Upselling Ability</li>
<li>Attention to Detail &amp; Accuracy</li>
<li>Team Collaboration</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Wellness Experience Agent

Raffles

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Opened in 2021 on the western crescent of Palm Jumeirah, the world&rsquo;s largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.
More than a destination, Raffles The Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand. 
Job Description 
The Audio and Visual Supervisor operates, maintains and repairs all audio, visual and lighting equipment throughout the hotel. He will be responsible for the completion of other services or duties as requested by the Chief/Assistant Chief Engineer. 
KEY ROLES &amp; RESPONSIBILITIES<ul><li>
Ensures all work follows safe work practices and procedures</li><li>
Responds immediately to all work requests which concern Health and Safety</li><li>
Responds to guest requests promptly in a professional and courteous manner</li><li>
Operates, maintains and repairs all audio, visual, lighting and related equipment</li><li>
Ensures the optimum performance of all A/V and lighting related equipment by effectively following the preventive maintenance routine</li><li>
Evaluates and appropriately responds to equipment usage and energy efficiency</li><li>
Completes all work orders with due diligence<ul><li>
Maintains a daily log book highlighting problems and solutions; and activities</li><li>
Maintains the daily duty schedule in accordance with function demand</li><li>
Maintain A/V and lighting shop drawings and files</li><li>
Maintain equipment catalogue and tagging directories</li><li>
Ensures that required parts inventory is kept up to date</li><li>
Actively participates in the monthly departmental meeting by providing feedback and offering suggestions for improvement</li></ul></li><li>
Completes tasks as assigned by Duty Engineer/Engineering in charge</li><li>
Maintains health and safety documentation and records for the assigned area</li><li>
Reports and documents potential safety hazards</li><li>
Participates as directed in the emergency response team</li></ul> 
RELATIONSHIP
INTERNAL: Banquets Department, Conference and Events Department, F &amp;B, Housekeeping and Rooms Division
EXTERNAL: AV Contractors and Suppliers 
Qualifications 
QUALIFICATIONS
<ul><li>High School graduate, related technical or trades certification</li><li>
At least 2 years&rsquo; experience as a service technician, preferably in the hospitality or hospital industry</li></ul> 
PERSONAL ATTRIBUTES<ul><li>
Proficient in A/V repair and maintenance plus basic knowledge of one other building operations skill set</li><li>
The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials.</li><li>
The ability to work independently with good interpersonal skills</li><li>
A creative, practical and pro-active approach to problem solving</li><li>
An energetic and dynamic personality</li></ul> 

Additional Information</div>

AV Supervisor

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