assistant account executive Jobs in Washington

assistant account executive

sr account executive

Thermo Fisher Scientific

<div>Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
About Us:
Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales &amp; Marketing team with an unmatched depth of capabilities and help our customers solve some of the world&rsquo;s toughest challenges.
Discover impactful work:
Our Senior Account Executives are responsible for the sales of consumable and diagnostic lab supplies and instrumentation within a defined territory. They maintain effective customer relations, develop opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts. This is an excellent opportunity for an energetic professional who is looking to expand their Sales skills with a company that is a world leader in their industry!
Key responsibilities will be:<ul><li>
Lead territory to ensure effective customer relations with physicians, hospitals, lab contacts, retail contacts and other ancillary medical professionals within assigned territory.</li><li>
Use available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources</li><li>
Manage the strategic direction for the territory; Develop sales strategies to meet plan and expand business within assigned territory; maintain a pipeline of opportunities to meet or exceed sales objectives</li><li>
Perform sales calls and vendor relations with all customers and potential customers in the assigned territory.</li><li>
Stay aware of competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduce new products and services</li><li>
Lead pricing within territory to control profitability</li><li>
Maintain accurate reporting, records, and files necessary for proper management of territory</li><li>
Positively represent Thermo Fisher Scientific at all times throughout customer locations</li></ul>
Keys to Success:
Education<ul><li>
Bachelor&rsquo;s degree required, preferably in the sciences</li></ul>
Experience<ul><li>
8+ years of sales experience, preferably in medical sales, lab, science or healthcare industry, OR relevant experience</li></ul>
Knowledge, Skills, Abilities<ul><li>
Strong interpersonal, oral and written communication, and presentation skills</li><li>
Strong negotiation and customer relationship skills.</li><li>
Computer proficiency in MS Office and the internet</li><li>
Must possess the organizational skills to multi-task and meet deadlines as needed</li><li>
Strong industry, healthcare and science background preferred</li><li>
Able and willing to travel to customer locations</li><li>
Able to pass required vendor credentialing for hospital/lab access.</li><li>
Demonstrates the Thermo Fisher values (The Four I&rsquo;s) &ndash; Integrity, Intensity, Innovation, and Involvement</li></ul>
Compensation and Benefits
The salary range estimated for this position based in Washington is $110,825.00&ndash;$142,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:<ul><li>
A choice of national medical and dental plans, and a national vision plan, including health incentive programs</li><li>
Employee assistance and family support programs, including commuter benefits and tuition reimbursement</li><li>
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy</li><li>
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan</li><li>
Employees&rsquo; Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount</li></ul>
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards</div>

Sr Account Executive

Tetrad Digital Integrity LLC

<div>Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age. 
 
We are looking for a Senior Systems Architect to support a non-profit organization based in Boston, MA who mission is to honor our Veterans by providing healthcare and housing services to them and their families. The organization operates a complex payer technology ecosystem supporting government-aligned and commercial health programs. The Sr Systems Architect will provide leadership, ensure secure and compliant systems integrations and support modernization initiatives involving systems that process, store or transmit Controlled Unclassified Information (CUI). 
 
The position will offer a hybrid commute with the ability to support a Washington, DC office location attending in person meetings as needed. 
 
RESPONSIBILITIES:<ul><li>
Lead architecture design for complex, multi-system integrations across enterprise payer platforms</li><li>
Participate in governance forums: Architectural Review Board (ARB), security and compliance reviews and Change Advisory Board (CAB)</li><li>
Define and document current-state, transitional and target start architecture</li><li>
Architectural support of payer systems such as: claims processing, enrollment and eligibility platforms, Pharmacy Benefit Manager (PBM) integrations, CRM and call center platforms and care/case management systems</li><li>
Design secure integrations patterns (API's, middleware, EDI batch and event driven)</li><li>
Ensure alignment with enterprise architecture standards, interoperability requirements, scalability and resiliency objectives</li><li>
Provide Executive and governance briefing materials</li></ul>
QUALIFICATIONS:<ul><li>
Bachelors Degree with 12+ years of enterprise IT experience</li><li>
Demonstrated experience designed complex, multi-systems integrations</li><li>
Experience in healthcare or health plan/payer environments</li><li>
Knowledge of CMMC level 2/NIST 800-171 regulations</li><li>
Experience supporting systems handling CUI</li><li>
Strong understanding of API's, EDI, middleware, batch and data exchange patterns</li></ul>
PREFERRED QUALIFCATIONS:<ul><li>
DoD, TRICARE or government aligned healthcare experience</li><li>
CMMC readiness or assessment support</li><li>
Healthcare EDI experience (834,837,835,270/271)</li></ul>
TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States.
&ldquo;TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws.&rdquo;
hdOqxTl7lH</div>

Senior Systems Architect

Microsoft

<div>Overview 
The Strategic Account Technology Strategist - Financial Services Provides technology guidance to clients, and orchestrates the interaction between clients and Microsoft resources to drive new opportunities, demand generation, Microsoft&rsquo;s market share, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions. Acts as the Technology Mentor for the customer or &quot;&quot;go-to&quot;&quot; person in established, long-term relationships with technical and/or business decision-makers at the Chief X Officer (CxO) level. Leads customer partnerships and drives conversations with clients to present the strategic value of Microsoft solutions. Acts as a trusted technology advisor both internally and externally to integrate Microsoft technology in the customer&rsquo;s business. Gathers insights about client business and leverages existing architecture approaches to achieve Microsoft&rsquo;s agreed commitments to clients. Holds accountability for identifying the pathway and resources necessary for building a strategy. Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business. Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Acts as the voice of the customer and internal advocate across all levels of the organization. Provides analysis of overall customer needs for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions. Leads customer business transformations through digital transformation for assigned accounts. Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition. Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework. Establishes best practices and standards for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. 
The Strategic Account Technology Strategist - Financial Services Provides technology guidance to clients, and orchestrates the interaction between clients and Microsoft resources to drive new opportunities, demand generation, Microsoft&rsquo;s market share, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions. Acts as the Technology Mentor for the customer or &quot;&quot;go-to&quot;&quot; person in established, long-term relationships with technical and/or business decision-makers at the Chief X Officer (CxO) level. Leads customer partnerships and drives conversations with clients to present the strategic value of Microsoft solutions. Acts as a trusted technology advisor both internally and externally to integrate Microsoft technology in the customer&rsquo;s business. Gathers insights about client business and leverages existing architecture approaches to achieve Microsoft&rsquo;s agreed commitments to clients. Holds accountability for identifying the pathway and resources necessary for building a strategy. Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business. Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Acts as the voice of the customer and internal advocate across all levels of the organization. Provides analysis of overall customer needs for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions. Leads customer business transformations through digital transformation for assigned accounts. Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition. Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework. Establishes best practices and standards for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. 
Responsibilities 
Customer and Industry Insights
Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
Applies deep expertise and thought leadership to identify the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Applies industry knowledge to support customers in solving issues. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business.
Differentiated Value Proposition
Acts as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level. Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale.
Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Leverages the full scope of Microsoft's digital technologies for offering varied solutions and services.
Education and Thought Leadership
Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach and impact, and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution along with the account executive (AE) and enterprise skilling initiative (ESI) teams.
Leads customer technology engagement by motivating and inspiring technical resources of customer, partner, and Microsoft towards customer&rsquo;s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology engagements and/or briefings to customer Chief X Officers (CXOs), their technical team, and business decision makers (BDMs) to drive execution and focus on competitive advantage
Mapping and Account Planning
Orchestrates internal teams and partner ecosystem (inclusive of global systems integrators, consultancy partners, and Microsoft Industry Solutions (IS) to ensure sufficient technical resources for demand generation, when appropriate. Contributes to global resource requirement availability, and understands how to allocate and create the appropriate resources for the project. Proactively bridges technology resources with the customer.
Establishes best practices and standards around account planning and review for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Share account planning output with the customer and constantly realign to the customer's expectations. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan. Provides Account thought leadership inclusive of information technology (IT), industry, and business strategy knowledge, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set and refine strategy, own accountability for outcomes, and lead extended teams.
Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business. Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.
Technology Sales: Demand Generation and Orchestration
Leads the customer journey into the era of AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business. Leverages expertise of current technology landscape and understanding of AI and Industrial Metaverse capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds a mid-term strategy for AI and metaverse projects as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams from the Specialist Team Unit (STU) and with appropriate Partners
Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Horizontal Solution Plays. Creates new Stage 1 opportunities, both billed and consumed, with Technical Decision Maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues. Orchestrates efforts to drive MCEM lifecycle and stage progression in collaboration with the Specialist Team Unit (STU), Customer Success Unit (CSU). Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities. Defines the technology blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow.
Creates, develops, and drives opportunities based on industry best practices. Presents opportunities to the customer and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages multiple channels (e.g., social media) to create demand. Leads technical teams for driving opportunities including Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demands.
Technology Strategy Formulation
Leads analysis of overall customer situation for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions, using an understanding of the business strategies and outcomes that technology can support. Leads the adoption of technologies by plotting the strategic, long-term vision of the customer's/partner's business strategy and drives action to bring to fruition. Acts as a strategic link between Microsoft and the customer for identifying a pathway for strategic efforts and resources necessary for building a strategy.
Contributes to the creation of trusted, long-term (e.g., three years plus) multi-horizon technological and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and the customer's industry landscape. Validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Contributes to the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plan for and drive consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity (CPP).
Trusted Advisor
Maintains and leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., Regional and Global Experts, industry-specific partners) to build strong knowledge of the industry and the competitive landscape. Leverages deep understanding of their customers to share knowledge with virtual team and promote customer business perspectives.
Acts as the voice of the customer and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Escalates pressing issues for customers to Microsoft internal stakeholders (e.g., Headquarters) to facilitate the appropriate solutions and capabilities for the customer.
Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams.
Creates security thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses their understanding of the customers' technology and security needs to establish Microsoft&rsquo;s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists. 
Qualifications 
Required/minimum qualifications<ul><li>
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience<ul><li>
OR equivalent experience.</li></ul></li><li>
5+ years experience in digital transformation or using technology to drive customer business outcomes.</li></ul>
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
Additional or preferred qualifications<ul><li>
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.</li><li>
4+ years experience in business consulting, consultative selling, or change management.</li><li>
5+ years experience leading technical, support, and/or partner teams.</li></ul> 
 
 
Strategic Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: 
https://careers.microsoft.com/us/en/us-corporate-pay 
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. 
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.</div>

Strategic Account Technology Strategist - Financial Services

Assistant Account Executive

East River Family Strengthening Collaborative

GENERAL SUMMARY OR OVERALL, PURPOSE: The Director of Human Resources is responsible for developing and implementing a human resource strategy that aligns with the overall business plan and strategic direction of ERFSC. This role includes overseeing talent acquisition, employee relations, compensation, benefits, training and development, performance management, and compliance. The HR Director works closely with executive leadership to foster a positive, mission-driven culture that attracts and retains top talent. This position reports directly to the COO.PRINCIPAL&#8239;ACCOUNTABILITIES:&#8239;Strategic Leadership<ul><li>Develop and implement HR strategies and initiatives aligned with the ERFSC&rsquo;s mission, vision, and values.</li><li>Provide strategic guidance to executive leadership on organizational structure, workforce planning, and succession management.</li><li>Champion a culture of inclusion, accountability, and continuous improvement.</li></ul>Talent Management<ul><li>Oversee full-cycle recruitment and onboarding processes to attract and retain diverse and qualified candidates.</li><li>Design and manage performance appraisal systems that drive professional growth and organizational effectiveness.</li><li>Implement professional development and training programs that align with organizational goals.</li></ul>Employee Relations &amp; Engagement<ul><li>Promote a positive, safe, and equitable workplace culture.</li><li>Provide effective leadership and expert guidance on matters related to employee relations, conflict resolution, and disciplinary processes.</li><li>Ensure consistent communication of policies and procedures across all departments.</li></ul>Compensation &amp; Benefits<ul><li>Develop a compensation strategy that ensures competitiveness in the market and fairness within the organization.</li><li>Oversee employee benefits administration, annual renewals, and compliance with federal and state requirements.</li><li>Partner with Finance to ensure budget alignment for all personnel-related expenses.</li></ul>Compliance &amp; Policy Administration<ul><li>Maintain up-to-date knowledge of employment laws and ensure compliance with all applicable regulations (EEO, FMLA, ADA, etc.).</li><li>Oversee maintenance of personnel records and HRIS systems in accordance with legal requirements and best practices.</li><li>Create, regularly refine, and implement comprehensive human resources policies and procedures to ensure alignment with organizational goals and legal regulations.</li></ul>Organizational Development<ul><li>Support leadership in fostering employee engagement, recognition, and retention initiatives.</li><li>Use organizational assessments, HR metrics, and qualitative feedback to identify performance barriers and recommend organizational development solutions that increase overall effectiveness and impact.</li><li>Collaborate with leadership to assess organizational needs, staffing structures, workflows, and team effectiveness. Provide data-informed recommendations on restructuring, role design, and workforce planning to support strategic programs and community impact.</li><li>Design and implement a robust staffing and onboarding framework that enhances candidate experience, strengthens talent retention, and supports long-term organizational success.</li></ul>Qualifications<ul><li>Nonprofit or public service sector experience preferred.</li><li>Knowledge of employment law, HR best practices, and compliance requirements.</li><li>Demonstrated success in building inclusive, high-performing teams.</li><li>Excellent interpersonal, communication, and problem-solving skills.</li><li>Experience with HRIS software; experience with Lattice is preferred.</li></ul>A.<ul><li>Minimum of 7&ndash;10 years of progressive HR experience, with at least 3 years in a leadership role.</li></ul>B.<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li></ul>C.<ul><li>Must be proficient in basic MS Office programs, including MS Word, Excel, PowerPoint, and Outlook. Must have knowledge and experience using internet job boards to locate opportunities.</li></ul>D.<ul><li>Good written and verbal communication skills are required; Courteous and responsive.</li><li>Able to establish and maintain effective working relationships and work with others;</li><li>Able to maintain professionalism at all times.</li></ul>E.Organized, dependable, innovative, flexible, analytical, and self-directed; able to work independently and within a team effectively; Demonstrated cultural competence and responsiveness and a sincere interest in the mission and vision of the organization.Pay: $125,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Human Resources Director

<div>About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other&mdash;that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.

The Role in Brief:

Senior Director, Research and Strategic Advisory Services 


Focus Area: Administrative Effectiveness 


Senior Directors on our Strategic Advisory Services team (within the Research Discovery &amp; Design division) oversee research studies for a specific terrain: Administrative Effectiveness. The Senior Director will manage a team of researchers to set and execute a compelling research, event, and service agenda for university Chief Business Officers (CBOs) and Chief Operations Officers (COOs). You will craft practical deliverables (e.g., self-audits, toolkits, executive briefings) and experiences (e.g., executive presentations, interactive workshops) that provide actionable advice and help partners translate that research into clear decisions and results on their campuses. You will work closely with Research leadership and other terrain teams, contributing to cross-silo projects like EAB&rsquo;s annual State of the Sector presentation. You will also work with other departments in EAB, including Research Commercial, Strategy, and Delivery teams.
This Administrative Effectiveness team primarily works on research topics related to cost management, revenue generation, and efficiency and effectiveness. Recent research topics in this terrain have included financial planning, university space optimization, organizational transformation, and workforce development.

A successful candidate for this position will:
<ul>
 <li>Bring exceptional judgment and professionalism, with the ability to communicate complex ideas succinctly and confidently in executive conversations</li>
<li>Be energized by intellectual challenge and motivated by results, showing initiative, adaptability, and follow-through in fast-moving settings</li>
<li>Bring the mindset of a strategic advisor, not just a researcher, combining analytical rigor with a deep understanding of institutional strategy, governance, and market dynamics</li>
<li>Possess a business- and product-oriented mindset, contributing to EAB&rsquo;s product strategy and identifying opportunities to strengthen our market position</li>
<li>Be eager to shape EAB&rsquo;s thought leadership, getting smart on a wide variety of topics quickly, developing distinct points of view on key issues in business affairs, and contributing to strategic and intellectual debates with peers and senior leaders</li>
<li>Have experience beyond academic research and publications to include consulting, client-responsive projects, or advisory work that translates insights into strategy and action</li>
</ul>
This role can be based in Washington D.C. and is also open to remote candidates in the continental U.S. The position may require occasional travel (up to approximately 15-30%) for presenting research findings to our partners as well as facilitating strategy sessions.

Primary Responsibilities: 


Research Leadership: You are an intellectual leader of research initiatives in the administrative effectiveness terrain. You ensure EAB has a clear point of view on evergreen and emerging challenges, provide practical advice and implementation support to help CBOs and COOs - as well as broader university cabinets, including the provost, CIO and president - make critical decisions. In consultation with Research leadership and internal partners, you set and execute compelling research agendas that address real-world strategic and operational problems, balancing client needs with business priorities and terrain capacity and skillsets. You use market feedback to ensure research is actionable and cutting-edge for clients. You collaborate with leaders in related terrains (e.g., Dynamic Strategy; Academic Innovation; IT Strategic Advisory Services) to align differing points of view, and share best practices, emerging trends, and elevate insights. 


Terrain Expertise: Develop and maintain terrain mastery over primary issue areas for administrative effectiveness: cost containment, revenue growth and diversification, efficiency and effectiveness, IT and Facilities strategy, automation and generative AI embedment, talent management, space management, and environmental sustainability. You serve as a trusted subject matter expert in these areas, providing tailored advice and presentations for clients and build a network of relationships with CBOs and COOs at client universities. You monitor relevant news, trends, and innovations within the terrain, and expand the terrain based on market feedback and opportunity assessment(s). 


Product Strategy: You collaborate with Research leadership to set and execute 6-to-12-month terrain roadmaps. Your partner with Marketing, Sales, Account Management, and Partner Success to train internal staff and develop compelling commercial and service strategies to drive partner outcomes and revenue growth. You identify opportunities to innovate and grow the product through new services and value drivers for clients. 


Team and Talent Management: You manage research project teams (2-4 staff), providing tailored coaching to develop individual staff, including managers with their own teams. You ensure terrain projects are completed on time and consistent with EAB&rsquo;s quality standards. You lead and deliver a set of your own research and product projects. 


Basic Qualifications: 

<ul>
<li>Bachelor&rsquo;s degree, with an excellent academic record</li>
<li>8-10+ years of post-Bachelor&rsquo;s work experience</li>
<li>In-depth understanding of education industry and the specific role that CBOs and COOs play in strategy, decision making, and operations</li>
<li>Superior verbal, written, facilitation, and presentation skills</li>
<li>Ability to create compelling narratives through written deliverables, data visualization, graphics, and slides</li>
<li>Excellent relationship building and collaboration skills</li>
<li>Willingness to travel up to 30%</li>
<li>Experience with at least three of the following:</li>
<li><ul><li>Administration and business management</li>
<li>Facilities and operations management</li>
<li>IT and data strategy</li>
<li>Management or strategy consulting</li>
<li>Product strategy, market positioning, or brand management</li>
<li>People/team management</li>
<li>2-year or 4-year education</li>
<li>Long-term or primary and secondary research</li> 
</ul></li></ul>Ideal Qualifications: 

<ul>
<li>Advanced degree or equivalent experience demonstrating strategic, analytical, and business problem-solving capability (MBA, MPP, JD, PhD, or similar)</li>
<li>Background in quantitative data analyses, especially using national data sources like IPEDS</li>
<li>Experience working with client executives, either at a college or university, or as a consultant or advisor</li>
<li>Experience piloting and deploying internal AI support tools</li>
<li>Demonstrated ability to distill market and terrain insights, drawing on client interactions</li>
<li>Experience producing written content and deliverables for an executive-level audience (e.g., blogs, briefings, presentations)</li>
<li>Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB&rsquo;s mission, values, and aspiration</li>
</ul>
If you&rsquo;ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other&rsquo;s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. 


Compensation: 


The anticipated starting salary (base) range for this role is $108,000 - $148,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. 
This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. 

Benefits: 


Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
<ul><li> Medical, dental, and vision insurance plans; dependents and domestic partners eligible</li></ul>
<ul><li> 20+ days of PTO annually, in addition to paid firm and floating holidays
</li></ul><ul><li> Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
</li></ul><ul><li> 401(k) retirement savings plan with annual discretionary company matching contribution</li></ul>
<ul><li> Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans</li></ul>
<ul><li> Employee assistance program with counseling services and resources available to all employees and immediate family
</li></ul><ul><li> Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
</li></ul><ul><li> Fertility treatment coverage and adoption or surrogacy assistance</li></ul>
<ul><li> Paid parental leave with phase back to work program for birthing and non-birthing parents</li></ul>
<ul><li> Access to milk shipping service to support nursing employees during business travel</li></ul>
<ul><li> Discounted pet health insurance coverage for dog and cat family members</li></ul>
<ul><li> Company-provided life, AD&amp;D, and disability insurance</li></ul>
<ul><li> Financial wellness resources and membership in a robust employee discount program</li></ul>
<ul><li> Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
</li></ul>Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to &ldquo;make education smarter and our communities stronger&rdquo; we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don&rsquo;t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. 


#LI-CP1</div>

Senior Director, Research and Strategic Advisory Services (Administrative Effectiveness)

<div>About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other&mdash;that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.

The Role in Brief:

Senior Director, Research and Strategic Advisory Services 


Focus Area: Administrative Strategy &amp; Systems Design 


Senior Directors on our Strategic Advisory Services team (within the Research Discovery &amp; Design division) oversee research studies for a specific terrain: Administrative Effectiveness. The Senior Director will manage a team of researchers to set and execute a compelling research, event, and service agenda for university Chief Business Officers (CBOs) and Chief Operations Officers (COOs). You will craft practical deliverables (e.g., self-audits, toolkits, executive briefings) and experiences (e.g., executive presentations, interactive workshops) that provide actionable advice and help partners translate that research into clear decisions and results on their campuses. You will work closely with Research leadership and other terrain teams, contributing to cross-silo projects like EAB&rsquo;s annual State of the Sector presentation. You will also work with other departments in EAB, including Research Commercial, Strategy, and Delivery teams.
This Administrative Effectiveness team primarily works on research topics related to cost management, revenue generation, and efficiency and effectiveness. Recent research topics in this terrain have included financial planning, university space optimization, organizational transformation, and workforce development.

A successful candidate for this position will:
<ul>
 <li>Bring exceptional judgment and professionalism, with the ability to communicate complex ideas succinctly and confidently in executive conversations</li>
<li>Be energized by intellectual challenge and motivated by results, showing initiative, adaptability, and follow-through in fast-moving settings</li>
<li>Bring the mindset of a strategic advisor, not just a researcher, combining analytical rigor with a deep understanding of institutional strategy, governance, and market dynamics</li>
<li>Possess a business- and product-oriented mindset, contributing to EAB&rsquo;s product strategy and identifying opportunities to strengthen our market position</li>
<li>Be eager to shape EAB&rsquo;s thought leadership, getting smart on a wide variety of topics quickly, developing distinct points of view on key issues in business affairs, and contributing to strategic and intellectual debates with peers and senior leaders</li>
<li>Have experience beyond academic research and publications to include consulting, client-responsive projects, or advisory work that translates insights into strategy and action</li>
</ul>
This role can be based in Washington D.C. and is also open to remote candidates in the continental U.S. The position may require occasional travel (up to approximately 15-30%) for presenting research findings to our partners as well as facilitating strategy sessions.

This role is also listed as Senior Director, Research and Strategic Advisory Services (Administrative Effectiveness) for posting purposes; the official and internal title of this hire is expected to be Senior Director, Research and Strategic Advisory Services to align with EAB business norms.
Primary Responsibilities: 


Research Leadership: You are an intellectual leader of research initiatives in the administrative effectiveness terrain. You ensure EAB has a clear point of view on evergreen and emerging challenges, provide practical advice and implementation support to help CBOs and COOs - as well as broader university cabinets, including the provost, CIO and president - make critical decisions. In consultation with Research leadership and internal partners, you set and execute compelling research agendas that address real-world strategic and operational problems, balancing client needs with business priorities and terrain capacity and skillsets. You use market feedback to ensure research is actionable and cutting-edge for clients. You collaborate with leaders in related terrains (e.g., Dynamic Strategy; Academic Innovation; IT Strategic Advisory Services) to align differing points of view, and share best practices, emerging trends, and elevate insights. 


Terrain Expertise: Develop and maintain terrain mastery over primary issue areas for administrative effectiveness: cost containment, revenue growth and diversification, efficiency and effectiveness, IT and Facilities strategy, automation and generative AI embedment, talent management, space management, and environmental sustainability. You serve as a trusted subject matter expert in these areas, providing tailored advice and presentations for clients and build a network of relationships with CBOs and COOs at client universities. You monitor relevant news, trends, and innovations within the terrain, and expand the terrain based on market feedback and opportunity assessment(s). 


Product Strategy: You collaborate with Research leadership to set and execute 6-to-12-month terrain roadmaps. Your partner with Marketing, Sales, Account Management, and Partner Success to train internal staff and develop compelling commercial and service strategies to drive partner outcomes and revenue growth. You identify opportunities to innovate and grow the product through new services and value drivers for clients. 


Team and Talent Management: You manage research project teams (2-4 staff), providing tailored coaching to develop individual staff, including managers with their own teams. You ensure terrain projects are completed on time and consistent with EAB&rsquo;s quality standards. You lead and deliver a set of your own research and product projects. 


Basic Qualifications: 

<ul>
<li>Bachelor&rsquo;s degree, with an excellent academic record</li>
<li>8-10+ years of post-Bachelor&rsquo;s work experience</li>
<li>In-depth understanding of education industry and the specific role that CBOs and COOs play in strategy, decision making, and operations</li>
<li>Superior verbal, written, facilitation, and presentation skills</li>
<li>Ability to create compelling narratives through written deliverables, data visualization, graphics, and slides</li>
<li>Excellent relationship building and collaboration skills</li>
<li>Willingness to travel up to 30%</li>
<li>Experience with at least three of the following:</li>
<li><ul><li>Administration and business management</li>
<li>Facilities and operations management</li>
<li>IT and data strategy</li>
<li>Management or strategy consulting</li>
<li>Product strategy, market positioning, or brand management</li>
<li>People/team management</li>
<li>2-year or 4-year education</li>
<li>Long-term or primary and secondary research</li> 
</ul></li></ul>Ideal Qualifications: 

<ul>
<li>Advanced degree or equivalent experience demonstrating strategic, analytical, and business problem-solving capability (MBA, MPP, JD, PhD, or similar)</li>
<li>Background in quantitative data analyses, especially using national data sources like IPEDS</li>
<li>Experience working with client executives, either at a college or university, or as a consultant or advisor</li>
<li>Experience piloting and deploying internal AI support tools</li>
<li>Demonstrated ability to distill market and terrain insights, drawing on client interactions</li>
<li>Experience producing written content and deliverables for an executive-level audience (e.g., blogs, briefings, presentations)</li>
<li>Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB&rsquo;s mission, values, and aspiration</li>
</ul>
If you&rsquo;ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other&rsquo;s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. 


Compensation: 


The anticipated starting salary (base) range for this role is $108,000 - $148,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. 
This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. 

Benefits: 


Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
<ul><li> Medical, dental, and vision insurance plans; dependents and domestic partners eligible</li></ul>
<ul><li> 20+ days of PTO annually, in addition to paid firm and floating holidays
</li></ul><ul><li> Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
</li></ul><ul><li> 401(k) retirement savings plan with annual discretionary company matching contribution</li></ul>
<ul><li> Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans</li></ul>
<ul><li> Employee assistance program with counseling services and resources available to all employees and immediate family
</li></ul><ul><li> Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
</li></ul><ul><li> Fertility treatment coverage and adoption or surrogacy assistance</li></ul>
<ul><li> Paid parental leave with phase back to work program for birthing and non-birthing parents</li></ul>
<ul><li> Access to milk shipping service to support nursing employees during business travel</li></ul>
<ul><li> Discounted pet health insurance coverage for dog and cat family members</li></ul>
<ul><li> Company-provided life, AD&amp;D, and disability insurance</li></ul>
<ul><li> Financial wellness resources and membership in a robust employee discount program</li></ul>
<ul><li> Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
</li></ul>Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to &ldquo;make education smarter and our communities stronger&rdquo; we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don&rsquo;t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. 


#LI-CP1</div>

Senior Director, Administrative Strategy & Systems Design

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