sr. specialist people operations Jobs in Manama

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sr specialist people operations

talabat

<div>
 When you think of food delivery in the MENA region, talabat is likely the first name that comes to mind. Established in Kuwait in 2004, we have rapidly expanded to become a leading player in the region. Today, we proudly facilitate the delivery of hundreds of millions of orders annually, ranging from food to groceries and other essential products, across countries with a dedicated team of 3K+ employees
 
 
 Our vast network includes partnerships with more than 27K+ brands and nearly 50K branches. Notably, our innovative Quick Commerce platform, talabat Mart (tMart), revolutionizes grocery delivery, ensuring essentials reach our customers within just 30 minutes
 
 
 At talabat, we are committed to fostering a sustainable ecosystem that benefits our customers, partners, team members, riders, and the communities we serve. Our #techforgood initiative exemplifies this commitment by enabling customers to effortlessly contribute to vital causes. Since launching in 2020, this program has facilitated the donation of over one million meals and contributed more than $1.5 million to charitable causes, enhancing food security and supporting well-being in the region
 
 
 As a proud member of the Delivery Hero family, a global leader in online food delivery and q-commerce, talabat continues to innovate and lead in delivering excellence and convenience to our customers&rsquo; doorsteps
 
 
 
 Job Description
 
 
 
 As a Sr. Specialist People Operations at Talabat, you&rsquo;ll be at the heart of driving people strategies that enable business success.
 
 
 Acting as the vital link between our business teams and Centers of Excellence (CoEs), you'll bring a full-circle HR experience to the table&mdash;from partnering and performance to rewards and compliance.
 
 
 You'll lead employee experience initiatives, manage high-impact projects, and help drive transformation across the organization.
 
 
 If you thrive in fast-paced environments and are passionate about building a strong, people-first culture, this role is for you.
 
 
 <ul>
 <li>
 360&deg; HR Delivery: Provide end-to-end HR support across talent management, total rewards, performance, and local labor law compliance.
 </li>
 <li>
 Be the Bridge: Act as the main connection point between business leaders and our Centers of Excellence (CoEs), translating business needs into actionable people strategies.
 </li>
 <li>
 Enhance the Employee Experience: Champion initiatives that foster engagement, recognition, and wellbeing across teams and functions.
 </li>
 <li>
 Project Management: Lead and deliver complex, cross-functional people projects&mdash;ranging from office expansions and restructuring to policy standardization and HRIS rollouts.
 </li>
 <li>
 Enable Change: Support organizational transformation by driving change management programs and coaching leaders through business pivots and restructuring.
 </li>
 <li>
 Compliance &amp; Governance: Ensure adherence to Bahrain labor law and regulatory frameworks, including contracts, visa processes, terminations, and dispute resolution.
 </li>
 <li>
 HR Reporting &amp; Analytics: Leverage data to track people metrics, monitor attrition trends, support MPP (manpower planning), and deliver insights to leadership.
 </li>
 <li>
 Employee Relations: Act as a trusted advisor and escalation point for sensitive employee matters, ensuring a fair and consistent approach to conflict resolution.
 </li>
 <li>
 Drive Localization &amp; Diversity Initiatives: Support nationalization efforts (e.g., Tamkeen programs) and lead diversity and inclusion projects aligned with business priorities.
 </li>
 <li>
 Policy &amp; Process Improvements: Continuously review and enhance HR policies and SOPs to improve efficiency and employee experience.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in HR operations, business partnering, or a related function.
 </li>
 <li>
 Strong grasp of HR fundamentals including compensation, employment law, employee engagement, and performance.
 </li>
 <li>
 Demonstrated ability to lead projects and change initiatives end-to-end.
 </li>
 <li>
 Strategic thinker with a hands-on, can-do attitude.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Comfortable in fast-paced, high-growth environments with constant evolution.
 </li>
 <li>
 Native Arabic Speaker
 </li>
 </ul>
</div>

Sr. Specialist People Operations

Delivery Hero

<div>Company Description 
When you think of food delivery in the MENA region, talabat is likely the first name that comes to mind. Established in Kuwait in 2004, we have rapidly expanded to become a leading player in the region. Today, we proudly facilitate the delivery of hundreds of millions of orders annually, ranging from food to groceries and other essential products, across countries with a dedicated team of 3K+ employees
Our vast network includes partnerships with more than 27K+ brands and nearly 50K branches. Notably, our innovative Quick Commerce platform, talabat Mart (tMart), revolutionizes grocery delivery, ensuring essentials reach our customers within just 30 minutes
At talabat, we are committed to fostering a sustainable ecosystem that benefits our customers, partners, team members, riders, and the communities we serve. Our #techforgood initiative exemplifies this commitment by enabling customers to effortlessly contribute to vital causes. Since launching in 2020, this program has facilitated the donation of over one million meals and contributed more than $1.5 million to charitable causes, enhancing food security and supporting well-being in the region
As a proud member of the Delivery Hero family, a global leader in online food delivery and q-commerce, talabat continues to innovate and lead in delivering excellence and convenience to our customers&rsquo; doorsteps 
Job Description 
As a Sr. Specialist People Operations at Talabat, you&rsquo;ll be at the heart of driving people strategies that enable business success. 
 
Acting as the vital link between our business teams and Centers of Excellence (CoEs), you'll bring a full-circle HR experience to the table&mdash;from partnering and performance to rewards and compliance. 
 
You'll lead employee experience initiatives, manage high-impact projects, and help drive transformation across the organization. 
 
If you thrive in fast-paced environments and are passionate about building a strong, people-first culture, this role is for you. 
<ul><li>360&deg; HR Delivery: Provide end-to-end HR support across talent management, total rewards, performance, and local labor law compliance.</li><li>
Be the Bridge: Act as the main connection point between business leaders and our Centers of Excellence (CoEs), translating business needs into actionable people strategies.</li><li>
Enhance the Employee Experience: Champion initiatives that foster engagement, recognition, and wellbeing across teams and functions.</li><li>
Project Management: Lead and deliver complex, cross-functional people projects&mdash;ranging from office expansions and restructuring to policy standardization and HRIS rollouts.</li><li>
Enable Change: Support organizational transformation by driving change management programs and coaching leaders through business pivots and restructuring.</li><li>
Compliance &amp; Governance: Ensure adherence to Bahrain labor law and regulatory frameworks, including contracts, visa processes, terminations, and dispute resolution.</li><li>
HR Reporting &amp; Analytics: Leverage data to track people metrics, monitor attrition trends, support MPP (manpower planning), and deliver insights to leadership.</li><li>
Employee Relations: Act as a trusted advisor and escalation point for sensitive employee matters, ensuring a fair and consistent approach to conflict resolution.</li><li>
Drive Localization &amp; Diversity Initiatives: Support nationalization efforts (e.g., Tamkeen programs) and lead diversity and inclusion projects aligned with business priorities.</li><li>
Policy &amp; Process Improvements: Continuously review and enhance HR policies and SOPs to improve efficiency and employee experience.</li></ul> 
Qualifications<ul><li> 
4&ndash;6 years of experience in HR operations, business partnering, or a related function.</li><li>
Strong grasp of HR fundamentals including compensation, employment law, employee engagement, and performance.</li><li>
Demonstrated ability to lead projects and change initiatives end-to-end.</li><li>
Strategic thinker with a hands-on, can-do attitude.</li><li>
Strong communication and stakeholder management skills.</li><li>
Comfortable in fast-paced, high-growth environments with constant evolution.</li><li>
Native Arabic Speaker</li></ul></div>

DHL Global Forwarding

<div>
 Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
 
 
 
 Who moves mountains even across oceans? You do.
 
 
 DHL Global Forwarding
 
 has an opening for a
 
 OCC Specialist
 
 in
 
 Bahrain.
 
 
 
 Join us in connecting people and improving lives!
 
 
 
 In this OCC Specialist position
 
 
 
 
 <ul>
 <li>
 Execute plans and processes to implement the OFR pricing strategy
 </li>
 <li>
 Respond to pricing enquiries in an efficient and competitive manner
 </li>
 <li>
 Ensure the timely monitoring and accurate updating of local tariffs
 </li>
 <li>
 Ensure RFQ development, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls
 </li>
 <li>
 Deliver day-to-day shipment documentation for freight forwarding, assist in development of tenders and ensure on-time submission on relevant documents
 </li>
 <li>
 Develop and maintain databases with specific information to enable quick responses to specific network queries
 </li>
 <li>
 Build and secure business relationships with customers and airlines
 </li>
 <li>
 Prepare carrier performance reports and reviews
 </li>
 <li>
 Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets
 </li>
 <li>
 Understand recent developments of new solutions, services, lane and traffic development
 </li>
 <li>
 Provide support on issues and problems from less experienced/new team members, provide direction and guidance as needed
 </li>
 <li>
 Study and resolve issues in day-to-day delivery and implement practices for OFR pricing focusing on increasing effectiveness and efficiency
 
 
 
 </li>
 </ul>
 
 Now, here is what we need from you!
 
 
 
 
 Education Level
 
 
 
 Bachelor&rsquo;s Degree or equivalent experience/qualification
 
 
 
 Experience Level
 
 
 
 more than 4 years
 
 
 
 We offer:
 
 
 
 
 <ul>
 <li>
 Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
 </li>
 <li>
 Possible further career development
 </li>
 <li>
 Competitive salary
 
 
 
 </li>
 </ul>
 
 Why join DHL Global Forwarding?
 
 
 
 We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
 
 
 Our
 
 TOP EMPLOYER prestigious certification
 
 attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.
 
 
 We aspire to become the undisputed leader in our industry,
 
 when people think of forwarding; we want them to think DGF
 
 because we have:
 
 
 
 <ul>
 <li>
 The largest global network with more than :30,000 passionate employees
 </li>
 <li>
 The most efficient processes and fastest response times
 </li>
 <li>
 The best solutions and best customer service
 
 
 
 </li>
 </ul>
 
 Our Vision:
 
 The Logistics Company for the World.
 
 
 
 Our Mission:
 
 Excellence. Simply Delivered.
 
 
 
 Our Purpose:
 
 Connecting People, improving lives.
 
 
 
 Our Values:
 
 Respect &amp; Results
 
 
 
 Our Goals:
 
 Employer, Provider, and Investment of Choice, Living Responsibility
 
 
 
 DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
 
</div>

OCC Specialist

Onyx By Rotana

We are currently seeking for passionate and dynamic Purchase Specialist who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Purchasing Specialist you are responsible for executing, completing and ordering all daily allocated and authorized purchase requests and order in line with hotel and storerooms needs, whereby your role will include key responsibilities such as:Complete all administrative procedures concerning allocated requests and ordersSelect best price quotations, ensure best quality for all received orders upon order allocation confirmationQuery and clarify any concerns regarding received purchase requests data, concerning description, units, quantities and specifications directly with the initiating departmentCoordinate with buyers on all matters concerning allocated requests, best practices to process (quotes) and complete (delivery) within logical time periodCheck and ensure that all approved and authorized purchase orders are timely forwarded (faxed or delivered) to the concerned vendorsReview and update all personally entered (locked) price quotations, supplier&rsquo;s data and date validityInteract with vendors for new products available in the market to serve as possible alternatives for used products, inform concerned and request samples for onward testing purposes and provide proof that product is of same quality, but better price.SkillsEducation, Qualifications &amp; ExperiencesYou should be ideally having a bachelor degree with previous experience in Hotels. Command of an international computer purchasing system software &amp; previous Middle East experience are an essential. Good command of written and spoken English is a must, knowledge of Arabic language is an added benefit. Should have valid Bahraini driving license.Knowledge &amp; CompetenciesThe ideal candidate will be an analytical, pragmatic thinker with the ability to set policies and procedures. You are able to adjust priorities and manage time wisely in a fast-paced environment and maintain a fair, consistent set of standards. You are proactive and flexible, while possessing following additional competencies:Understanding Hotel OperationsEffective CommunicationPlanning for BusinessSupervising PeopleUnderstanding DifferencesSupervising OperationsTeamworkAdaptabilityCustomer FocusDrive for ResultsJob Type: Full-time

Purchase Specialist

Zain Bahrain

<div>
 
 About The Role
 
 
 
 The
 
 Sr. Manager, Digital Strategy &amp; Performance
 
 is responsible for leading the development and execution of digital strategies to enhance business performance and drive growth. This role involves leveraging data-driven insights to optimize digital channels, improve user experiences, and ensure alignment with overall business objectives. The Sr. Manager will monitor key performance indicators (KPIs), analyze digital performance metrics, and provide actionable recommendations to enhance the impact of digital initiatives. The ideal candidate brings extensive expertise in managing digital ecosystems, implementing performance optimization strategies, and contributing to business transformation through innovative digital solutions.
 
 
 Main Responsibilities &amp; Duties
 
 
 
 Digital Strategy &amp; Transformation
 
 
 
 <ul>
 <li>
 Develop and implement a comprehensive digital strategy focused on modernizing telecom services, introducing digital-first customer experiences, and creating new revenue channels through digital products.
 </li>
 <li>
 Identify emerging digital trends (e.g., AI, ML, blockchain) that can be leveraged to optimize operations, reduce costs, and create competitive advantages.
 </li>
 <li>
 Assess and elevate the organization&rsquo;s digital maturity by identifying gaps, setting benchmarks, and developing a roadmap for achieving digital excellence.
 
 
 </li>
 </ul>
 
 Performance Analysis &amp; Reporting
 
 
 
 <ul>
 <li>
 Monitor and analyze the performance of digital marketing channels, including paid media, SEO, social media, email marketing, and website traffic.
 </li>
 <li>
 Develop comprehensive dashboards and performance reports to track KPIs, ROI, and the effectiveness of digital marketing strategies.
 
 
 </li>
 </ul>
 
 Digital Campaign Optimization
 
 
 
 <ul>
 <li>
 Identify trends, anomalies, and opportunities to optimize campaigns and maximize marketing ROI.
 </li>
 <li>
 Recommend strategies for improving customer engagement, lead generation, and conversion rates across digital platforms.
 </li>
 <li>
 Implement A/B testing and multivariate testing to validate hypotheses and refine targeting strategies.
 
 
 </li>
 </ul>
 
 Digital Experience Enhancement
 
 
 
 <ul>
 <li>
 Leverage insights to refine digital touchpoints and enhance the overall digital experience across web, mobile, and other digital properties.
 </li>
 <li>
 Ensure a seamless and engaging user journey, working closely with UX/UI teams to help optimize landing pages, content placement, and design elements.
 </li>
 <li>
 Use customer behavior data and journey mapping to uncover pain points and opportunities for improving digital interactions.
 
 
 </li>
 </ul>
 
 Insights &amp; Strategic Recommendations
 
 
 
 <ul>
 <li>
 Translate complex data sets into actionable insights and recommendations for marketing and business teams.
 </li>
 <li>
 Use data to uncover customer behavior trends, preferences, and pain points to support user experience (UX) optimization.
 </li>
 <li>
 Advise on budget allocation and digital investment based on performance insights.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Stakeholder Management
 
 
 
 <ul>
 <li>
 Partner with marketing, product, and data teams to align on KPIs, objectives, and performance measurement frameworks.
 </li>
 <li>
 Work closely with digital marketing teams to guide strategy based on insights, ensuring continuous improvement and alignment with business goals.
 </li>
 <li>
 Lead performance reviews and optimization workshops with internal teams and external parties.
 
 
 </li>
 </ul>
 
 Data Management &amp; Tool Utilization
 
 
 
 <ul>
 <li>
 Manage data sources and integrate analytics and business intelligence tools in coordination with the BI team.
 </li>
 <li>
 Utilize customer engagement platforms for campaign orchestration, execution, and measurement.
 </li>
 <li>
 Work with mobile measurement solutions for attribution tracking and evaluating mobile performance.
 </li>
 <li>
 Integrate workflow automation tools to streamline processes and ensure seamless data connectivity across platforms.
 </li>
 <li>
 Leverage application performance monitoring solutions to track platform performance, identify bottlenecks, and optimize the technical performance of web and mobile applications.
 </li>
 <li>
 Oversee data collection processes and ensure the accuracy and integrity of tracking and reporting across all digital assets.
 </li>
 <li>
 Stay updated on industry trends and adopt emerging tools to enhance performance measurement and generate actionable insights.
 
 
 </li>
 </ul>
 Skills and Knowledge
 
 
 <ul>
 <li>
 Analytical mindset with a data-driven approach to problem-solving.
 </li>
 <li>
 Strong understanding of digital channels and customer experience management.
 </li>
 <li>
 Ability to manage large datasets and extract actionable business insights.
 </li>
 <li>
 Expertise in creating visualizations, dashboards, and performance reports.
 </li>
 <li>
 Comprehensive knowledge of digital marketing strategies, tools, and industry best practices.
 </li>
 <li>
 Proficiency with analytics platforms and tools such as business intelligence software, customer engagement platforms, and application performance monitoring solutions.
 </li>
 <li>
 Excellent communication and presentation skills, with the ability to translate complex, data-driven insights into actionable recommendations for non-technical stakeholders.
 
 
 </li>
 </ul>
 Education and Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, Data Science, or a related field / Experience.
 </li>
 <li>
 10 - 15 years of experience in digital marketing analytics, digital channel.
 </li>
 <li>
 Proven track record in managing multi-channel digital campaigns and optimizing digital experiences to enhance customer engagement.
 
 
 </li>
 </ul>
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 </ul>
</div>

ZAIN1475 - Sr. Manager, Digital Strategy & Performance

3 by 9

Are you passionate about food, creativity, and connecting with people online? We&rsquo;re looking for a talented Social Media Specialist to help us grow our presence, engage our community, and showcase our delicious dishes!What You&rsquo;ll Do:<ul><li>Develop and execute innovative social media strategies for platforms like Instagram, Facebook, TikTok, and more.</li></ul><ul><li>Create engaging content (photos, videos, reels, stories) to showcase our menu, events, and brand.</li></ul><ul><li>Monitor and respond to comments and messages to build relationships with our audience.</li></ul><ul><li>Collaborate with the team to promote campaigns, special offers, and events.</li></ul><ul><li>Analyze performance metrics to optimize content and strategies.</li></ul>What We&rsquo;re Looking For:<ul><li>Experience in social media management (restaurant or food-related experience is a plus!).</li></ul><ul><li>Creative eye for photography and videography.</li></ul><ul><li>Strong communication and writing skills.</li></ul><ul><li>Knowledge of trends and tools to keep our content fresh and exciting.</li></ul><ul><li>Passion for food and hospitality!</li></ul>. Speakes, writes Araic and EnglishJob Type: Full-timePay: BD500.000 - BD700.000 per monthApplication Question(s):<ul><li>Do you have an experience in restaurant social media?</li></ul>Language:<ul><li>Arabic? (Required)</li></ul>

Social media specialist

<div>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. 
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visitwww.dpdhl.jobs/express 
Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist!
ROLE PURPOSE:<ul><li>
Telesales promotes and sells DHL services by phone to meet sales targets and generate revenue. Responds to customer needs and requirement with the appropriate DHL service. Develops and maintain relationships with new and existing clients by prospecting and responding to business development needs.</li></ul>
YOUR TASKS:<ul><li>
Manage a portfolio of customers via telephone, building strong relationships, and growing accounts to their full potential.</li><li>
Coordinate with different departments to ensure all customer queries, problems, or issues are dealt with appropriately.</li><li>
Generate revenue and/or profit through inbound or outbound calls to an established account base and prospective customers.</li><li>
Handle incoming customer calls with the intent of extending contact to sell new or additional products and/or services.</li><li>
Take orders, manage relationships, close sales by phone, and prepare appropriate documentation.</li><li>
Coordinate with sales management on the implementation of sales plans, including special promotional efforts.</li></ul>
YOUR PROFILE:<ul><li>
Educated to Degree Level.</li><li>
Telephone / Sales experience customer interface experience essential.</li><li>
BAH Driving license an advantage.</li><li>
Good command of English language; Arabic is critical.</li><li>
Excellent PC skills (MS Word &amp; Excel).</li><li>
Numerically literate.</li><li>
Well-developed communication &amp; selling skills.</li><li>
Professional Telephone Behavior.</li><li>
Customer Services attitude (controlled temperament).</li><li>
Dedicated, Hard-working and Enthusiastic.</li><li>
Flexible and prepared to work long hours.</li><li>
Reliable.</li><li>
Ability to work under pressure.</li></ul>
OUR OFFER:<ul><li>
Strong career support in an international environment.</li><li>
Great culture and colleagues.</li><li>
Multifarious benefit programm.</li></ul>
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!</div>

Telesales Executive

Explore 286+ Sr specialist people operations in Manama this October. Find roles across top companies and apply now to boost your career.

286 sr specialist people operations jobs IN Manama

Sr. Specialist People Operations

Sr. Specialist People Operations

OCC Specialist

Purchase Specialist

ZAIN1475 - Sr. Manager, Digital Strategy & Performance

Social media specialist

Telesales Executive