sales manager

marketing manager

restaurant manager

commercial manager

maintenance supervisor

store manager

Whitecollars

<div>Company Description 
Our client is a Saudi retail and E-commerce company that has been working in the field of home textiles and accessories since 1997. They specialize in premium bedding and bath linens in the Saudi market. and offer a wide variety to meet all customer preferences. Their core commitment is to provide top quality at reasonable prices, ensuring accessibility for all. 
&#65279; 
 
 
Job Description 
About the role:&#65279;
As a store manager, you will be responsible for overseeing all aspects of store operations. This includes driving sales growth, maintaining top-tier customer service, efficient staff management, and optimal inventory control to consistently provide a positive shopping experience. Beyond this, your role extends to developing training programs that elevate the performance of our in-store retail staff, actively contributing to their growth and the overall success of the store.
Responsibilities:<ul><li>
Oversee and manage all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.</li><li>
Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.</li><li>
Maintain a thorough understanding of the store's products and services. Ensure effective product merchandising, pricing, and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment.</li><li>
Cultivate and maintain positive relationships with customers, addressing their concerns, resolving complaints, and ensuring a high level of customer satisfaction.</li><li>
Develop and deliver training programs for all in-store retail staff, including new hire training, ongoing product knowledge training, and sales and customer service training.</li><li>
Collaborate with other departments to develop and deliver training programs that support company goals.</li><li>
Coach and mentor retail staff on sales and customer service skills.</li><li>
Observe retail staff on the sales floor, provide feedback, and track the effectiveness of training programs.</li></ul> 

Qualifications 
<ul><li>
3+ years of experience in the retail industry.</li><li>
Bachelor's degree in a related field.</li><li>
Strong proficiency in the English language, both written and verbal.</li><li>
Proven experience as a store manager or in a similar retail management role.</li><li>
Prior experience in delivering training and coaching is a big plus.</li></ul>
Competencies:<ul><li>
Multitasking and time-management skills.</li><li>
Ability to prioritize tasks.</li><li>
Highly organized and detail-oriented.</li><li>
Ability to work in a fast-paced, high-pressure environment.</li><li>
Strong communication and interpersonal skills.</li></ul></div>

Store Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

DOLCE&GABBANA

<div>
 
 
 Scope Of The Position
 
 
 <ul>
 <li>
 Achieve store sales budget
 </li>
 <li>
 Lead and support all activities to achieve store business objectives, demonstrating an excellent client experience
 </li>
 <li>
 Perform with high integrity in company compliance with Corporate departments
 </li>
 <li>
 Ensure client satisfaction, support Sales Staff to drive sales, maximize productivity and profitability and compliance with company&rsquo;s procedures within a store facility
 </li>
 <li>
 Be a role model ensuring the highest level of client service
 </li>
 <li>
 Represent the brand as an ambassador by promoting its&rsquo;s values and ambitions within the market place
 </li>
 <li>
 Key Holder
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability
 </li>
 <li>
 Prepare and analyze monthly store performance, reporting current business trends to cover every aspect of the business, as well as competitor performance, to ensure a business increase
 </li>
 <li>
 Analyze store KPIs and identify strategies to ensure performance standards are met
 </li>
 <li>
 Develop and implement business action plans in order to enhance sales for each product category and client tier segment
 </li>
 <li>
 Achieve the monthly target by utilizing a top client strategy to retain and develop high potential clients
 </li>
 <li>
 Handle and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches
 </li>
 <li>
 Participate to the Corporate review process for the Sale Staff
 </li>
 <li>
 Arrange and conduct monthly coaching sessions with the Sale Staff to review performance and provide constructive, timely feedback
 </li>
 <li>
 Grow the managerial competencies of Sales Manager role providing monthly coaching sessions to review performance and provide constructive, timely feedback
 </li>
 <li>
 Identify and create action plans, build development plans for all employees
 </li>
 <li>
 facilitate the collaboration between the store and the Corporate departments in order to meet all DG policies and procedures
 </li>
 <li>
 Motivate and challenge the Staff of FoH and BoH to provide the highest level of client service
 </li>
 <li>
 Maintain full organization of company assets, for both the BoH and FoH guidelines where multiple ASM exist each of them has direct responsibility over specific business lines and hierarchical report of a portion of the team
 </li>
 <li>
 Collaborate to the definition of accurate schedules and leadership zoning, by analyzing the traffic trends and the peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
 </li>
 <li>
 Participate or, if requested, lead daily store meetings to communicate current business trends, relevant updates and motivate people
 </li>
 <li>
 Demonstrate sales leadership by playing an active role on the shop floor through client engagement and promote brand awareness
 </li>
 <li>
 Monitor and execute monthly CRM database reporting in order to:
 </li>
 <li>
 assist in the execution of company CRM initiatives
 </li>
 <li>
 capture meaningful clients&rsquo; data to build actions to develop opportunities with loyal and potential clients
 </li>
 <li>
 Train and develop the store Staff to ensure people are fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product knowledge support
 </li>
 <li>
 Participates in attracting, recruiting, and retaining a high performing team
 </li>
 <li>
 Ensure a consistent and branded onboarding experience for all new joiners
 </li>
 <li>
 Assist with the monitoring of store expenses, and maintenance of the store operating budget, while aiming to reduce overall cost
 </li>
 <li>
 Oversee the processing of daily incoming and outbound merchandise requests, shipments, logs of alterations, transfers, outside repairs, consignments, &hellip;
 </li>
 <li>
 Manage implementation and execution of all company initiatives within the store
 </li>
 <li>
 Support and maintain Visual Merchandising standards
 </li>
 <li>
 Oversee the inventory control
 </li>
 <li>
 Perform other duties as directed
 </li>
 </ul>
 
 
 
 
 
 Experience Required
 
 
 <ul>
 <li>
 Luxury Retail
 </li>
 <li>
 Retail Management
 </li>
 <li>
 Retail operations
 </li>
 <li>
 Experience in managing large teams
 </li>
 <li>
 Strong people skills
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Clienteling
 </li>
 </ul>
 
 
</div>

Zegna

<div>
 
 JOB CON
 
 
 TENT
 
 
 
 As a Zegna Assistant Store Manager you will support the Store Manager in all the activities related to store business objectives, including sales development, staff management and operational activities. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team.
 
 
 
 Functional Responsibilities
 
 
 
 <ul>
 <li>
 Achieve individual daily, weekly, monthly and yearly sales and KPI's targets while ensuring a warm and personalized customer experience.
 </li>
 <li>
 Support the Store Manager in preparing and executing the Morning Briefing, translating store KPI's into action plans for the team.
 </li>
 <li>
 Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
 </li>
 <li>
 Provide accurate and effective staff schedules to Store manager by analysing the traffic trends to ensure the adequate floor coverage
 </li>
 <li>
 Collaborate with Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
 </li>
 <li>
 Implement and supervise the execution of the Selling Flow.
 </li>
 <li>
 Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection.
 </li>
 <li>
 Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
 </li>
 <li>
 Monitor periodic CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the appropriate customer data collection through the appropriate tools.
 </li>
 <li>
 Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
 </li>
 <li>
 Embrace and promote change and transformation and actively inspire others to do the same.
 </li>
 <li>
 Facilitate the on-boarding plan for every new employee.
 </li>
 <li>
 Provide regular individual feedback (daily/weekly/monthly).
 </li>
 <li>
 Coach store team to develop competencies and support their growth; ensure training program deployment.
 </li>
 <li>
 Motivate and engage the team by maintaining high performance standards.
 </li>
 <li>
 Support the Store Manager in identifying training needs and ensuring the implementation of training activities
 </li>
 <li>
 Is aware of the employees&rsquo; problems and takes any actions to help problem solving, informing Store Manager and HR
 </li>
 <li>
 Work with Store Manager to provide effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers
 </li>
 <li>
 Ensure the implementation of VM guidelines, in collaboration with Store Manager and VM, to ensure interior and exterior image.
 </li>
 <li>
 Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
 </li>
 <li>
 Support Store Manager in planning and organizing the team &lsquo;s attendance to product trainings and in achieving trainings' goals
 </li>
 <li>
 Ensure the store team adheres to guidelines policies and procedures in all areas of operational activities and inform Store Manager of any non compliant aspect.
 </li>
 <li>
 Sponsor, execute and supervise the adoption of the Zegna Code of Ethics.
 </li>
 <li>
 Supervise the logistic procedures and the stock management.
 </li>
 <li>
 In collaboration with Store Manager, ensure the adoption of H&amp;S regulations and the attendance of the store team on H&amp;S specific training courses.
 </li>
 <li>
 Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service
 
 
 </li>
 </ul>
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 Graduate in any discipline with tertiary qualifications in sales.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5 to 7 years&rsquo; experience in high end fashion industry preferably involving direct sales.
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Good command of spoken and written English essential
 </li>
 <li>
 Knowledge of other languages including Arabic/Italian advantageous
 </li>
 <li>
 Pleasant personality and good grooming
 </li>
 <li>
 Computer literate with knowledge of basic accounting procedures
 </li>
 <li>
 Ability to take ownership of the business
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Building Relationships
 </li>
 <li>
 Empathy
 </li>
 <li>
 Influencing
 </li>
 <li>
 Serving Customers
 </li>
 <li>
 Team Working
 </li>
 <li>
 Conceptual Thinking
 </li>
 <li>
 Developing Potential
 </li>
 <li>
 Driving Performance
 </li>
 <li>
 Leadership
 </li>
 </ul>
</div>

Assistant Store Manager

Apparel Group

<div>
 
 Job Description
 
 
 
 Position Objective:
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility:
 
 
 
 
 Sales and Customer Focus:
 
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration:
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation and Management:
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management:
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security:
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables:
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Deputy Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Deputy Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
 
 
 
</div>

Deputy Store Manager

<div>Company Description 
Our client is a Saudi retail and E-commerce company that has been working in the field of home textiles and accessories since 1997. They specialize in premium bedding and bath linens in the Saudi market. and offer a wide variety to meet all customer preferences. Their core commitment is to provide top quality at reasonable prices, ensuring accessibility for all. 
Job Description 
About the role:&#65279;
As a store manager, you will be responsible for overseeing all aspects of store operations. This includes driving sales growth, maintaining top-tier customer service, efficient staff management, and optimal inventory control to consistently provide a positive shopping experience. Beyond this, your role extends to developing training programs that elevate the performance of our in-store retail staff, actively contributing to their growth and the overall success of the store.
Responsibilities:<ul><li>
Oversee and manage all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.</li><li>
Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.</li><li>
Maintain a thorough understanding of the store's products and services. Ensure effective product merchandising, pricing, and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment.</li><li>
Cultivate and maintain positive relationships with customers, addressing their concerns, resolving complaints, and ensuring a high level of customer satisfaction.</li><li>
Develop and deliver training programs for all in-store retail staff, including new hire training, ongoing product knowledge training, and sales and customer service training.</li><li>
Collaborate with other departments to develop and deliver training programs that support company goals.</li><li>
Coach and mentor retail staff on sales and customer service skills.</li><li>
Observe retail staff on the sales floor, provide feedback, and track the effectiveness of training programs.</li></ul> 

Qualifications 
<ul><li>
3+ years of experience in the retail industry.</li><li>
Bachelor's degree in a related field.</li><li>
Strong proficiency in the English language, both written and verbal.</li><li>
Proven experience as a store manager or in a similar retail management role.</li><li>
Prior experience in delivering training and coaching is a big plus.</li></ul>
Competencies:<ul><li>
Multitasking and time-management skills.</li><li>
Ability to prioritize tasks.</li><li>
Highly organized and detail-oriented.</li><li>
Ability to work in a fast-paced, high-pressure environment.</li><li>
Strong communication and interpersonal skills.</li></ul></div>

Store Manager - Riyadh

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Store Manager - Riyadh