strategic account manager

Deliveroo

<div>
 The
 
 Account Manager
 
 plays a pivotal role in driving Deliveroo&rsquo;s restaurant partnerships to the next level of performance and profitability. This role goes beyond day-to-day management; it requires ownership of a portfolio&rsquo;s commercial success, strategic growth planning, and execution of data-driven initiatives that enhance partner performance and customer experience.
 
 
 As an experienced professional, the L3 Account Manager acts as a trusted advisor to partners, a strategic collaborator across internal teams, and a proactive problem-solver capable of making independent, high-impact decisions.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Account Ownership
 
 
 
 <ul>
 <li>
 Independently manage a diverse portfolio of high-value restaurant partners, ensuring strong growth and sustainable performance.
 </li>
 <li>
 Develop and execute tailored business strategies based on data insights to maximize partner sales, retention, and satisfaction.
 </li>
 <li>
 Identify opportunities for category expansion, new business initiatives, and portfolio optimization.
 </li>
 <li>
 Lead quarterly business reviews (QBRs) and performance deep-dives with partners, providing actionable insights and strategic recommendations.
 
 
 </li>
 </ul>
 
 Commercial Growth &amp; Analysis
 
 
 
 <ul>
 <li>
 Own commercial outcomes for your portfolio, including revenue targets, promotional ROI, and profitability metrics.
 </li>
 <li>
 Use data analysis tools (Excel, Looke) to identify trends, optimize pricing, and assess campaign performance.
 </li>
 <li>
 Lead negotiation and execution of partner-funded or co-marketing campaigns to drive incremental order volume.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in account management, business development, or strategy, preferably within food delivery, F&amp;B, or e-commerce.
 </li>
 <li>
 Exceptional analytical and problem-solving skills; advanced proficiency in Excel
 </li>
 <li>
 Demonstrated ability to manage complex portfolios independently, meeting or exceeding revenue and retention targets.
 </li>
 <li>
 Strong commercial acumen with experience in contract negotiation and ROI-driven decision-making.
 </li>
 <li>
 Excellent written and verbal communication skills in Arabic and English
 </li>
 <li>
 Proactive, data-led, and results-oriented mindset with a passion for improving partner success.
 </li>
 <li>
 Team player who thrives in fast-paced, cross-functional environments.
 
 
 </li>
 </ul>
 
 Workplace &amp; Benefits
 
 
 
 At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.
 
 
 
 Diversity
 
 
 
 We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don&rsquo;t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
</div>

Account Manager

Argon Global

Job description:Key Responsibilities<ul><li>Manage and grow relationships with assigned key accounts.</li><li>Act as the main point of contact for strategic customers.</li><li>Build trust with senior stakeholders and decision-makers.</li><li>Understand customer business objectives and align solutions accordingly.</li></ul>Sales &amp; Revenue Growth<ul><li>Develop account plans to achieve revenue and growth targets.</li><li>Identify upselling, cross-selling, and new business opportunities within key accounts.</li><li>Negotiate contracts, pricing, and commercial terms.</li><li>Forecast sales and manage pipelines for key accounts.</li></ul>Strategic Planning<ul><li>Create and execute strategic account plans.</li><li>Analyze account performance and market trends.</li><li>Identify risks and opportunities within accounts.</li><li>Collaborate with internal teams to deliver customer-specific strategies.</li></ul>Customer Satisfaction &amp; Retention<ul><li>Ensure high levels of customer satisfaction and service quality.</li><li>Resolve issues and complaints in a timely and professional manner.</li><li>Monitor account KPIs, SLAs, and performance metrics.</li><li>Drive customer retention and long-term partnerships.</li></ul>Internal Collaboration<ul><li>Work closely with sales, marketing, product, finance, and operations teams.</li><li>Communicate customer needs and feedback internally.</li><li>Coordinate product launches, promotions, and customized solutions for key clients.</li></ul>Reporting &amp; Administration<ul><li>Prepare regular account reports and sales forecasts.</li><li>Maintain accurate records in CRM systems.</li><li>Provide insights and recommendations to management.</li></ul>Key Skills &amp; Competencies<ul><li>Strong relationship management and negotiation skills</li><li>Strategic thinking and commercial acumen</li><li>Excellent communication and presentation skills</li><li>Problem-solving and decision-making ability</li><li>Ability to manage multiple accounts and priorities</li><li>Data-driven mindset and analytical skills</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Sales, or related field</li><li>5 to 7 Years Experience Preferred in Fire Systems and ELV.</li><li>Must have Driving License</li><li>Experience managing high-value or strategic accounts</li><li>CRM experience (e.g., Salesforce, HubSpot, MS Dynamics)</li></ul>Job Type: Full-timeJob Type: Full-time

Business Development ( Female ) Arab / Philippine

Key ResponsibilitiesAccount Management &amp; Relationship Building<ul><li>Manage and grow relationships with assigned key accounts.</li><li>Act as the main point of contact for strategic customers.</li><li>Build trust with senior stakeholders and decision-makers.</li><li>Understand customer business objectives and align solutions accordingly.</li></ul>Sales &amp; Revenue Growth<ul><li>Develop account plans to achieve revenue and growth targets.</li><li>Identify upselling, cross-selling, and new business opportunities within key accounts.</li><li>Negotiate contracts, pricing, and commercial terms.</li><li>Forecast sales and manage pipelines for key accounts.</li></ul>Strategic Planning<ul><li>Create and execute strategic account plans.</li><li>Analyze account performance and market trends.</li><li>Identify risks and opportunities within accounts.</li><li>Collaborate with internal teams to deliver customer-specific strategies.</li></ul>Customer Satisfaction &amp; Retention<ul><li>Ensure high levels of customer satisfaction and service quality.</li><li>Resolve issues and complaints in a timely and professional manner.</li><li>Monitor account KPIs, SLAs, and performance metrics.</li><li>Drive customer retention and long-term partnerships.</li></ul>Internal Collaboration<ul><li>Work closely with sales, marketing, product, finance, and operations teams.</li><li>Communicate customer needs and feedback internally.</li><li>Coordinate product launches, promotions, and customized solutions for key clients.</li></ul>Reporting &amp; Administration<ul><li>Prepare regular account reports and sales forecasts.</li><li>Maintain accurate records in CRM systems.</li><li>Provide insights and recommendations to management.</li></ul>Key Skills &amp; Competencies<ul><li>Strong relationship management and negotiation skills</li><li>Strategic thinking and commercial acumen</li><li>Excellent communication and presentation skills</li><li>Problem-solving and decision-making ability</li><li>Ability to manage multiple accounts and priorities</li><li>Data-driven mindset and analytical skills</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Sales, or related field</li><li>5 to 7 Years Experience</li><li>Proven experience in key account management, B2B sales, or client relationship management</li><li>Experience managing high-value or strategic accounts</li><li>CRM experience (e.g., Salesforce, HubSpot, MS Dynamics)</li></ul>Job Type: Full-time

Key Account Manager - Female ( Arabic / Philippine)

MIRA Search

Job Description: Key Account Manager&ndash; Events &amp; Expo Position Title: Key Account Manager (KAM)&ndash; Events &amp; Expo Department: Sales / Business DevelopmentReports To: Sales Director / General Manager1. Position OverviewThe Key Account Manager &ndash; Events &amp; Expo is responsible for managing and developing long-term relationships with high-value clients in the events, exhibitions, trade shows, conferences, and corporate activation sectors.2. Key ResponsibilitiesA. Client Relationship ManagementServe as the primary point of contact for key clients. Build strong client relationships and ensure satisfaction.Conduct meetings, presentations, and follow-ups. Understand client objectives and deliver solutions.B. Business Development &amp; Revenue GrowthIdentify new business opportunities in events &amp; expo. Prepare proposals and commercial offers.Achieve revenue targets. Provide forecasts and market insights.C. Project Coordination &amp; ExecutionCoordinate with production, design, operations, and logistics teams. Monitor timelines, budgets, and deliverables.Attend site visits and event days. Ensure all approvals and documentation are completed.D. Key Account Growth &amp; StrategyDevelop account plans to expand portfolio.Conduct market and competitor analysis.Support marketing and networking activities. E. Contract &amp; Financial Management Negotiate pricing and payment terms.Ensure timely invoicing and collection. Coordinate financials with finance department.F. Reporting &amp; DocumentationMaintain CRM/ERP records. Prepare weekly reports and visit logs.Document client feedback and improvements. 3. Qualifications &amp; Experience Bachelor&rsquo;s degree in Business, Marketing, or Events.3&ndash;7 years of experience in events/exhibitions. Strong understanding of event production and operations.Excellent negotiation and communication skills. Ability to manage multiple projects.Proficient in MS Office and CRM systems. 4. Key Skills &amp; Competencies Client ManagementSales &amp; Negotiation Project CoordinationStrategic Account Development Time ManagementProblem Solving Communication &amp; Presentation5. Work Conditions Office-based with client meetings and site visits. Available during event build-up and dismantling.Flexible hours during peak periods. 6. KPIs Monthly revenueClient retention New accountsProject satisfaction score ProfitabilityPayment collection timeline Proposal accuracyJob Type: Full-timeApplication Question(s):<ul><li>What is your expected salary in QRT per month?</li><li>What is your notice period? (In days)</li><li>Are you currently in Qatar?</li></ul>

Business Development Manger (Events Experience)

Almuftah Group

<div><div>The Key Accounts Manager is responsible for managing and nurturing relationships with the company&rsquo;s most important clients. The role involves understanding client needs, developing long-term partnerships, driving revenue growth and ensuring excellent customer satisfaction.
Duties and Essential Job Functions
1. Account Management
<ul><li>Serve as the primary point of contact for key clients, maintaining strong, long-term relationships.</li>
<li>Understand each client&rsquo;s business model, objectives, and challenges to offer tailored solutions.</li>
<li>Regularly communicate with clients to assess satisfaction and identify opportunities for growth.</li>
<li>Develop strategic account plans that align with client goals and company objectives.</li>
</ul>
2.Key Account Receivables Management &amp; Credit Control
<ul><li>Accountable for managing and collecting outstanding receivables from assigned key accounts</li>
<li>Ensuring adherence to agreed credit terms</li>
<li>Obtain balance confirmations and account statements for reconciliation</li>
<li>Facilitating effective coordination between the client&rsquo;s team and the finance department.</li>
</ul>
3. Business Development
<ul><li>Identify new business opportunities within existing accounts to increase revenue.</li>
<li>Collaborate with the sales and marketing teams to develop tailored proposals and persuasive presentations.</li>
<li>Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.</li>
<li>Conduct market research to identify trends, competitive threats, and client needs.</li>
</ul>
4. Coordination and Collaboration
<ul><li>Work closely with internal departments (sales, marketing, finance, operations, and customer service) to ensure smooth delivery of products and services.</li>
<li>Act as a liaison between the client and internal teams to resolve issues promptly.</li>
<li>Coordinate with product development teams to provide client feedback and influence new product features or services.</li>
</ul>
5. Performance Monitoring and Reporting
<ul><li>Track key account metrics (sales growth, profitability, etc.).</li>
<li>Prepare regular reports and forecasts for management review.</li>
<li>Monitor contract compliance and ensure timely renewals.</li>
<li>Use CRM systems to maintain accurate records of account activities and progress.</li>
</ul>
6. Customer Relationship Management
<ul><li>Organize regular business reviews and strategic meetings with clients.</li>
<li>Develop client loyalty programs or initiatives to strengthen relationships.</li>
<li>Manage customer escalations and ensure quick and effective resolution.</li>
</ul>
7.Attend training and seminars to upgrade the knowledge.
Qualifications &amp; Requirements:
<ul><li>Educational Qualification:
<ul><li>Bachelor&rsquo;s degree in business administration, Marketing, Sales, or a related field.</li>
<li>MBA or relevant postgraduate qualification (preferred).</li>
</ul></li><li>Professional Experiences:
<ul><li>Minimum 3&ndash;7 years of experience in Key Account Management, Sales, or Business Development.</li>
<li>Proven track record of managing large or strategic client accounts.</li>
<li>Experience in the same industry or a related sector is an advantage.</li>
</ul></li><li>Competencies:
<ul><li>Digital Sales Tools Proficiency (e.g., analytics dashboards, BI tools)</li>
<li>Strong interpersonal, negotiation, and communication skills.</li>
<li>Excellent organizational and multitasking abilities.</li>
<li>Analytical and strategic thinking.Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho).</li>
<li>Understanding of Credit Terms &amp; Policies</li>
<li>Ability to conduct Proactive Receivables Monitoring</li>
<li>Maintain Reconciliation &amp; Documentation Accuracy</li>
<li>Ability to build rapport and trust with clients.</li>
<li>Goal-oriented and self-motivated.</li>
<li>Strong presentation and problem-solving skills.</li>
<li>Emotional Intelligence</li>
<li>Project Management Skills</li>
<li>Negotiation Strategy</li>
<li>Language: English and Arabic</li>
</ul></li></ul></div><div><div><div><div>Job Category: Sales
</div><div>Job Type: Full Time
</div><div>Company: Almuftah Trading (Electronics and Appliances)
</div><div>Location: Doha</div></div></div></div></div>

Key Account Manager

Scale AI

<div>
 Scale&rsquo;s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:
 
 
 <ul>
 <li>
 Building custom AI applications that will impact millions of citizens and government employees
 </li>
 <li>
 Generating high-quality training data for custom LLMs
 </li>
 <li>
 Upskilling and AI advisory services to spread the impact of AI
 
 
 </li>
 </ul>
 As a Strategist, you&rsquo;ll be responsible for growing the International Public Sector business unit and partnering with technical stakeholders to identify and win major opportunities in the public sector and selected accounts across the GCC. You will develop and execute on a go to market strategy for customer acquisition, navigating a dynamic and often unstructured environment to make impactful decisions. This is a technical role that requires the following:
 
 
 <ul>
 <li>
 A deep interest in AI and data and the ability to articulate technical concepts in simple, precise language
 </li>
 <li>
 Experience successfully navigating and partnering with governments and senior stakeholders across the GCC (in near term Qatar, mid-term UAE &amp; KSA)
 </li>
 <li>
 Working cross-functionally with Scale Leadership, Product, Marketing, Legal, Finance, Operations, and Compliance to ensure customer success
 </li>
 <li>
 An ability to earn trust and develop close relationships with key decision-makers and influencers within accounts
 </li>
 <li>
 An ability to uncover business challenges, shape and scope how AI can address these challenges, and build business cases to show the impact and value of Scale&rsquo;s offerings
 
 
 </li>
 </ul>
 At Scale, we&rsquo;re not just building AI solutions&mdash;we&rsquo;re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you&rsquo;re ready to shape the future of AI and be a founding member of our team, we&rsquo;d love to hear from you.
 
 
 
 You will:
 
 
 
 <ul>
 <li>
 Work closely with Scale Leadership, Head of EMEA, Engagement Management, Account Executives and the EMEA Strategy team on overall GTM strategy across the region
 </li>
 <li>
 Work with potential clients to identify impactful AI solutions and shape and scope their high level vision for AI
 </li>
 <li>
 Demonstrate the value and impact associated with each AI application
 </li>
 <li>
 Navigate complicated organizations, developing relationships, and answering client questions to qualify an identified opportunity to a signed deal
 </li>
 <li>
 Build trust and credibility with clients, acting as a reliable AI advisor beyond the core operating capacity of projects
 </li>
 <li>
 Specific responsibilities include:
 </li>
 <ul>
 <li>
 Customer Communications
 </li>
 <li>
 Relationship Management
 </li>
 <li>
 AI analysis and thought leadership
 </li>
 <li>
 Financial modeling and commercial literacy
 </li>
 <li>
 Pitch deck and proposal development
 </li>
 <li>
 AI workshop design and execution
 </li>
 <li>
 Creating demos of potential AI solutions using tools like Replit or Lovable
 </li>
 <li>
 Measuring and communicating the impact and value of AI applications
 
 </li>
 </ul>
 </ul>
 
 Ideally, you&rsquo;d have:
 
 
 
 <ul>
 <li>
 5+ years of public sector sales or consulting experience, and/or sales experience in complex environments
 </li>
 <li>
 A track record of personally shaping and closing $500K to $5M+ deals for complex solutions for public sector accounts
 </li>
 <li>
 Experience in building GTM strategies to effectively scale growth
 </li>
 <li>
 Experience in partnering with both business and technical stakeholders to identify challenges and formulating solutions to address them
 </li>
 <li>
 Passion for what you do and the creativity and willingness to think outside of the box
 </li>
 <li>
 Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
 </li>
 <li>
 Experience creating, developing, and communicating executive-level materials
 </li>
 <li>
 Written and spoken fluency in Arabic required
 
 
 </li>
 </ul>
 
 Nice to haves:
 
 
 
 <ul>
 <li>
 Experience selling AI products or services
 
 
 </li>
 </ul>
 
 Please note:
 
 
 
 This role is based in Doha, Qatar, with flexibility on home location. The successful candidate will need to commit to commuting to Doha on a weekly basis, at Scale's expense.
 
 
 
 
 PLEASE NOTE:
 
 
 
 Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
 
 
 
 
 About Us:
 
 
 
 
 At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
 
 
 
 
 We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
 
 
 
 
 We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's
 
 
 Know Your Rights poster
 
 
 for additional information.
 
 
 
 
 We comply with the United States Department of Labor's
 
 
 Pay Transparency provision
 
 
 .
 
 
 
 
 
 PLEASE NOTE:
 
 We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants&rsquo; needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
 
</div>

Strategist, EMEA

Honeywell

<div>
 
 Job Description
 
 
 
 We are currently seeking a motivated and passionate individual to join our team in the role of Senior Account Manager to be based in Qatar. In this role, you will act as the primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers in Energy sector. You will understand the customer&rsquo;s business, drivers, and organization, and an understanding of the value that Honeywell Process Solutions brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer&rsquo;s organization. Primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers. Understanding of the customer&rsquo;s business, drivers, and organization, and an understanding of the value that Honeywell brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer&rsquo;s organization
 
 
 
 Responsibilities
 
 
 
 Business Relationships:
 
 
 <ul>
 <li>
 Develop and sustain long term customer relationships
 </li>
 <li>
 Establish these relationships while engaging customers at all levels including senior levels of the customer organization
 </li>
 <li>
 Early engagement in the customer buying process diagnosing customers needs and tailoring solutions to match
 
 
 </li>
 </ul>
 
 Sales Process
 
 
 
 <ul>
 <li>
 Manages the day to day activities and strategic objectives: Maintaining a balanced approach to superior customer service and strategic account planning
 </li>
 <li>
 Quarterly results and long-term account goals
 </li>
 <li>
 Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into the account
 </li>
 <li>
 Manage and build customer contacts, serving as the customer&rsquo;s ambassador, &ldquo;trusted advisor&rdquo; and advocate: Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc.
 </li>
 <li>
 Drives sales campaign and LOB strategic initiatives
 </li>
 <li>
 Plan for account growth in the long term
 
 
 </li>
 </ul>
 
 Customers
 
 
 
 <ul>
 <li>
 Industrial customers in the process industries including, technical buyers, economic buyers, executives. Customers at all levels in an organization including executive level decision makers
 </li>
 <li>
 Pursue growth through regular face to face meetings and winning new customers to enlarge the assigned customer base
 
 
 </li>
 </ul>
 
 People Management
 
 
 
 <ul>
 <li>
 Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner
 </li>
 <li>
 Guides and leverages management and executive sponsor interactions with the customer
 </li>
 <li>
 Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell. Leads peers by influence to ensure coordination and support to pursue orders
 
 
 </li>
 </ul>
 
 Geographic Scope &amp; Travel Requirements
 
 
 
 <ul>
 <li>
 Frequent travel across the country is required (35% of the time)
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Engineering University Degree
 </li>
 <li>
 Experience in solution sales (Process Automation industry- O&amp;G).
 </li>
 <li>
 Proven track record of success in the O&amp;G industry/business environment
 </li>
 <li>
 Experience in building and maintaining relations at customers (different levels)
 </li>
 <li>
 Experienced in complex sale, including early engagement in the customer buying cycle at senior levels, building long-term strategic and executive relationships, team selling and opportunity planning
 </li>
 <li>
 Marketing and project management experience desirable
 </li>
 <li>
 Previous working experience in a complex organization
 </li>
 <li>
 Understand the value proposition of ICSS Solution &amp; Digitalization for O&amp;G/Energy Sector
 </li>
 <li>
 A well-developed sense of the O&amp;G industry and market trends
 </li>
 <li>
 Financial and business acumen
 </li>
 <li>
 Account Management, ability to use market and marketing data to build successful accounts plans
 </li>
 <li>
 Good knowledge of commercial terms, contract terms, etc.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.
</div>

Sr Account Manager- Oil & Gas

Explore 675+ Strategic account manager in Doha Qatar this January. Find roles across top companies and apply now to boost your career.