electrical engineer

network engineer

sales engineer

hse engineer

application support specialist Jobs in Riyadh

application support specialist

support engineer

Avamels Printing Solutions

<div><p>At <b>Avamels Printing Solutions</b>, we believe technology plays a vital role in driving efficiency and delivering quality. To strengthen our IT infrastructure, we are looking for a skilled and dedicated <b>IT Support Engineer</b> to join our team in <b>Riyadh</b>. This role is essential in ensuring smooth IT operations, resolving technical issues, and supporting both staff and systems.</p>
<p><b>
 Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and networking issues.</li>
<li>Install, configure, and maintain computer systems, printers, and office IT equipment.</li>
<li>Monitor and troubleshoot system performance, ensuring minimal downtime.</li>
<li>Manage user accounts, email configurations, and access permissions.</li>
<li>Ensure IT security by implementing and monitoring antivirus, firewalls, and backups.</li>
<li>Collaborate with vendors for hardware/software procurement and support.</li>
<li>Maintain documentation of IT processes, incidents, and resolutions.</li>
<li>Provide training and support to employees on IT tools and best practices.</li>
<li>Assist in upgrading systems and implementing new technologies.</li>
</ul>
<p> <b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar role.</li>
<li>Strong knowledge of Windows/Mac OS, networking, and troubleshooting.</li>
<li>Familiarity with printers, office IT equipment, and ERP systems is an advantage.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to work independently and manage multiple tasks effectively.</li>
<li>Certifications such as CompTIA, CCNA, or Microsoft Certified Professional are a plus.</li>
</ul>
<p>Becoming part of <b>Avamels Printing Solutions in Riyadh</b> as an <b>IT Support Engineer</b> offers you the opportunity to contribute to a dynamic team while ensuring reliable and secure IT operations. If you are passionate about technology and providing efficient IT solutions, we welcome you to join our growing organization.</p></div>

IT Support Engineer

EVA Pharma

<div><p>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.</p><p><b><br>
Job Summary</b><br>
We are seeking a passionate and talented <b>IT Support Engineer </b>to join our dynamic team.
</p><p>The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul>
<li>Serve as the first point of contact for technical support (phone, email, ticketing system).</li>
<li>Diagnose, troubleshoot, and resolve hardware, software, and network issues.</li>
<li>Provide remote and on-site support for desktops, laptops, printers, and mobile devices.</li>
<li>Install, configure, and maintain operating systems, applications, and IT equipment.</li>
<li>Escalate unresolved cases, document issues/resolutions, and support onboarding/offboarding.</li>
<li>Contribute to IT projects, ensure compliance, and follow up to confirm resolution.</li>
</ul><p></p><p><b>Requirements</b></p><ul><li>
Proven IT support experience with Windows/macOS, networking (TCP/IP, DNS, DHCP), Active Directory, Office 365, and remote tools.</li></ul><ul>
<li>Strong problem-solving, communication, and customer service skills; teamwork ability.</li>
<li>Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk).</li>
<li>Preferred certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation.</li>
<li>Added value: knowledge of scripting/automation tools (e.g., PowerShell).</li></ul></div>

OPSWAT

<div><div><p>OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world's critical infrastructure and securing our way of life.</p></div><p><b>
The Position</b></p>
<p>
This position is at our front lines, actively coordinating between engineering, sales, and our customers. You will assist in supporting our catalog of cybersecurity products from troubleshooting issues for clients who have deployed our products to innovating exciting ways to help us always improve our products. Every day will have interesting new problems to solve across our entire technology stack - from hardware and software applications to managing client cases as the go-to expert. You should be excited to learn, teach, and collaborate! The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.</p>
<p><b>
What You Will Be Doing</b></p>
<ul>
<li>Provides software application &amp; technical support to clients for our product catalog.</li>
<li>Consulting with the software development team, internal users, and clients to improve application performance.</li>
<li>Documenting new processes and improving existing processes as they come up.</li>
<li>Communicate with internal team and supporting teams as necessary.</li>
<li>Provides SME Tier 1-2 support on OPSWAT catalog as they exist in client environments.</li>
<li>Provides occasional presales and professional service/technical support as needed.</li>
<li>Maintains case data in Salesforce and Jira.</li>
<li>Reports bugs and flaws to the development team as discovered/encountered.</li>
<li>Willing to provide and teach knowledge they have to their team. Willing to learn and grow with knowledge they may lack.</li>
</ul>
<p><b>What We Need From You</b></p>
<ul>
<li>3 to 5 years of experience (remotely and hands on) in overall troubleshooting of application and environment support including complex client environments.</li>
<li>Understanding of networking and systems including OSI model, Purdue Model, RADIUS, Active Directory, Office 365, authentication protocols.</li>
<li>Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for Linux.</li>
<li>Ability to multitask and react well under pressure in a constantly changing, fast-paced environment.</li>
<li>Identifies and resolves problems in a timely manner.</li>
<li>Strong analytical, organizational, customer service, and written/verbal communication skills with not only your immediate group, but with other internal and customer facing groups.</li>
</ul>
<p><b>It Would Be Nice If You Had</b></p>
<ul>
<li>Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for MacOS, Windows Server, Virtualization (VMWare, Hyper-V, Docker, other), Databases (Postgres, SQL, MySQL, other), Email Systems (Exchange, G Suite, other), Cloud (AWS, Azure, Google Cloud, other), Encryption methods (SSL, TLS, Bitlocker, other) Experience at a tier 2/3 support level.</li>
<li>Experience with business or homegrown application support including utilizing and understanding API's (REST, other).</li>
<li>Experience with cybersecurity tools and software.</li>
<li>Experience imaging, configuring, troubleshooting, maintaining, and advising using GUI and CLI for firewalls, routers, switches, hubs, load balancers, servers, desktops, and SAN/NAS. Operation Technology (OT) experience is a plus.</li><br>
</ul><div><p>
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.</p>
<p>
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.</p></div></div><p></p>

Technical Support Engineer

DXC Technology

<div><p><b>Job Description:</b></p><p><b>
Job Description:</b></p><p><i>
DXC</i> Technology (NYSE: <i>DXC</i>) is the world&rsquo;s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, <i>DXC</i> Technology serves nearly 6,000 private and public sector clients across 70 countries. The company&rsquo;s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. <i>DXC</i> Technology is recognized among the best corporate citizens globally. For more information, visit www.<i>dxc</i>.technology.</p><p></p><p><b>
We are currently looking for:</b></p><p><b>
Level 2 Support Engineer &ndash; Custom Applications</b></p><p></p><p>
Job location: onsite in Riyadh<b>
</b></p><p></p><p><b>Job Summary:</b></p><p>
The Level 2 Support Engineer for Web Applications is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li>
Issue Investigation &amp; Resolution</li><li>
Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications.</li><li>
Reproduce issues in test/staging environments to identify bugs or misconfigurations.</li><li>
Conduct detailed log analysis, SQL/database checks, and API validation.</li><li>
Incident Management</li><li>
Classify and prioritize incidents based on severity and business impact.</li><li>
Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings.</li><li>
Collaborate with L1 and L3 teams during major incidents and post-incident reviews.</li><li>
 User Support &amp; Communication</li><li>
Communicate with business users or clients to gather additional information when needed.</li><li>
Provide workarounds or solutions while permanent fixes are being developed.</li><li>
Maintain knowledge base and support documentation.</li><li>
Technical Tasks</li><li>
Prepare scripts or SQL queries to validate data or resolve issues.</li><li>
Perform basic configuration changes or updates in non-production environments.</li><li>
Conduct release verification and smoke testing after deployments.</li><li>
Continuous Improvement</li><li>
Analyze recurring issues to suggest long-term fixes or enhancements.</li><li>
Provide feedback to development/QA teams to improve application stability and usability.</li></ul><p></p><p>
Technical Skills:</p><ul><li>
Strong understanding of various technologies (Java, .net and visual basic)</li><li>
Experience with web application architectures (e.g., client/server, REST APIs).</li><li>
Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries.</li><li>
Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus.</li></ul><p></p><p>
 Soft Skills:</p><ul><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication and documentation abilities.</li><li>
Ability to work independently and under pressure.</li><li>
Communication: Slack, Microsoft Teams, Email</li><li>
Code/CI: Git, Jenkins, GitHub Actions</li></ul><p></p><p>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.</p><p></p><p>
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here<i>.</i></p></div><p></p>

Level 2 Support Engineer – Custom Applications

Dr. Soliman Fakeeh Hospital Riyadh

<div>
 <p>
  <strong>
   JOB DUTIES STATEMENTS:
  </strong>
 </p>
 <p>
  <strong>
   Duties and Responsibilities:
  </strong>
 </p>
 <p>
  1. Serve as the first point of contact for customers seeking technical assistance includes Software, Application and
 </p>
 <ol>
  <li>
   Hardware.
  </li>
  <li>
   Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  </li>
  <li>
   Installing and configuring System, HIS applications, Software and hardware includes computer, printer and access point and other peripheral devices.
  </li>
  <li>
   Resolve software and Application issues that involve simple coding
  </li>
  <li>
   Troubleshooting network and HIS Application as a tier 1 level and revert back to Tier 2 level for further troubleshooting.
  </li>
  <li>
   Provide support, assistant for the end user applications i.e. HIS Application, Software, Email, Antivirus, Internet, desktop apps.etc. to resolve issues and working continuously on the task until completion.
  </li>
  <li>
   Preparing the operating system for the computers with windows OS installation and desktop applications.
  </li>
  <li>
   Familiarize end users on basis software, and hardware and peripheral device operation
  </li>
  <li>
   Assessing the user needs and business requirements related to end user task and create assessment report
  </li>
  <li>
   Perform daily preventive maintenance in the morning for critical front liner offices to meet the business needs
  </li>
  <li>
   Makes recommendations for improvements in computer systems.
  </li>
  <li>
   Evaluates workload and capacity of computer system to determine feasibility of expanding or enhancing computer operations.
  </li>
  <li>
   Writes reports and documentation for new or modified software and hardware.
  </li>
  <li>
   Demonstrates compassionate communication skills while providing support and care to the patients as &ldquo;the patient is the center of our care&rdquo;.
  </li>
 </ol>
 <p>
  <strong>
   Other Job Functions:
  </strong>
 </p>
 <ol>
  <li>
   Perform all duties and tasks in line with the Person Centered Care values.
  </li>
  <li>
   Adherence to all policies, plans and programs within the Fakeeh Care &ndash; Riyadh.
  </li>
  <li>
   Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and guidelines.
  </li>
  <li>
   Complete mandatory education as per the requirement at least one month prior to expiration.
  </li>
  <li>
   Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.
  </li>
 </ol>
 <li>
 </li>
 <p>
  <strong>
   JOB REQUIREMENTS / QUALIFICATIONS:
  </strong>
 </p>
 <p>
  Bachelor Computer and Information Systems
 </p>
 <p>
 </p>
 <p>
  Minimum of] 2 years' work experience
 </p>
 <p>
 </p>
 <p>
  Fluent in both oral and written English &amp; Arabic Language
 </p>
 <p>
 </p>
 <p>
  Microsoft, Cisco, and Oracle
 </p>
 <p>
 </p>
</div>


Information Technology Support Engineer

<div><p><b>Job Description:</b></p><p><i>
DXC</i> Technology (NYSE: <i>DXC</i>) is the world&rsquo;s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, <i>DXC</i> Technology serves nearly 6,000 private and public sector clients across 70 countries. The company&rsquo;s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. <i>DXC</i> Technology is recognized among the best corporate citizens globally. For more information, visit www.<i>dxc</i>.technology</p><p></p><p><b>
We are currently looking for:</b></p><p><b>
L2 Java/IBM integration support engineer</b></p><p></p><p>
Job location: onsite in Riyadh<b>
</b></p><p></p><p>Job Summary</p><p>
The Level 2 Support Engineer for integration is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.</p><p></p><p>
Key Responsibilities</p><ul><li>
Issue Investigation &amp; Resolution</li><li>
Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications.</li><li>
Reproduce issues in test/staging environments to identify bugs or misconfigurations.</li><li>
Conduct detailed log analysis, SQL/database checks, and API validation.</li><li>
Incident Management</li><li>
Classify and prioritize incidents based on severity and business impact.</li><li>
Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings.</li><li>
Collaborate with L1 and L3 teams during major incidents and post-incident reviews.</li><li>
 User Support &amp; Communication</li><li>
Communicate with business users or clients to gather additional information when needed.</li><li>
Provide workarounds or solutions while permanent fixes are being developed.</li><li>
Maintain knowledge base and support documentation.</li><li>
Technical Tasks</li><li>
Prepare scripts or SQL queries to validate data or resolve issues.</li><li>
Perform basic configuration changes or updates in non-production environments.</li><li>
Conduct release verification and smoke testing after deployments.</li><li>
Continuous Improvement</li><li>
Analyze recurring issues to suggest long-term fixes or enhancements.</li><li>
Provide feedback to development/QA teams to improve application stability and usability.</li></ul><p></p><p>
Technical Skills:</p><ul><li>
Strong understanding of various integration technologies (API gateway, MQ and Message Broker preferable IBM stack)</li><li>
Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries.</li><li>
Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus.</li></ul><p></p><p>
 Soft Skills:</p><ul><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication and documentation abilities.</li><li>
Ability to work independently and under pressure.</li><li>
Communication: Slack, Microsoft Teams, Email</li><li>
Code/CI: Git, Jenkins, GitHub Actions</li></ul><p></p><p>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.</p><p></p><p>
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here<i>.</i></p></div><p></p>

L2 Java/IBM integration support engineer

<div><p><b>Job Description:</b></p><ul><li><div><b>
Project Description:</b><div><div><div><div>
The Level 2 Support Engineer for integration is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.</div></div></div></div></div></li><p></p><li><div><b>
Responsibilities:</b><div><div><div><ul><li>
Issue Investigation &amp; Resolution</li><li>
Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications.</li><li>
Reproduce issues in test/staging environments to identify bugs or misconfigurations.</li><li>
Conduct detailed log analysis, SQL/database checks, and API validation.</li><li>
Incident Management</li><li>
Classify and prioritize incidents based on severity and business impact.</li><li>
Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings.</li><li>
Collaborate with L1 and L3 teams during major incidents and post-incident reviews.</li><li>
User Support &amp; Communication</li><li>
Communicate with business users or clients to gather additional information when needed.</li><li>
Provide workarounds or solutions while permanent fixes are being developed.</li><li>
Maintain knowledge base and support documentation.</li><li>
Technical Tasks</li><li>
Prepare scripts or SQL queries to validate data or resolve issues.</li><li>
Perform basic configuration changes or updates in non-production environments.</li><li>
Conduct release verification and smoke testing after deployments.</li><li>
Continuous Improvement</li><li>
Analyze recurring issues to suggest long-term fixes or enhancements.</li><li>
Provide feedback to development/QA teams to improve application stability and usability.</li></ul></div></div></div></div></li><p></p><li><div><b>
Mandatory Skills Description:</b><div><div><div><div>
Technical Skills:</div><ul><li>
Strong understanding of various integration technologies (API gateway, MQ and Message Broker preferable IBM stack)</li><li>
Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries.</li><li>
Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus.</li></ul><p></p><div>
Soft Skills:</div><ul><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication and documentation abilities.</li><li>
Ability to work independently and under pressure.</li><li>
Communication: Slack, Microsoft Teams, Email</li><li>
Code/CI: Git, Jenkins, GitHub Actions</li></ul></div></div></div></div></li><p></p><li><div><b>
Languages:</b><div><ul><li>
English: C2 Proficient</li></ul></div></div></li><p></p><li><div><b>
Service Line:</b><div>
Custom Applications</div></div></li></ul><p></p><p>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.</p><p></p><p>
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here<i>.</i></p></div><p></p>

Integration - Payment System Engineer

Explore 1699+ Support engineer in Riyadh this September. Find roles across top companies and apply now to boost your career.

1699 support engineer jobs IN Riyadh

IT Support Engineer

IT Support Engineer

Technical Support Engineer

Level 2 Support Engineer – Custom Applications

Information Technology Support Engineer

L2 Java/IBM integration support engineer

Integration - Payment System Engineer